AG neovo RX-22E LED Backlit Display User Manual

AG neovo RX-22E LED Backlit Display

Product Information

Specifications:

• FCC Class-B compliant digital device
• Interference-Causing Equipment Regulations of Canada compliant
• NeoVTM Optical Glass

Product Usage Instructions

Safety Information:
This device complies with Section 15 of the FCC listing. The operation procedures must meet the following conditions:

1. The device must not cause any damaging interference.
2. This device must accept any received interference, including any unpredictable interference that may possibly occur.

Warning: Making changes or modifications to the device without the permission from an authorized dealer may void the warranty of this device.

Precautions:

Cautions When Setting Up:

• Do not place the LCD display near heat sources, such as a heater, exhaust vent, or in direct sunlight.
• Do not cover or block the ventilation holes in the housing.
• Place the LCD display on a stable area. Do not place the LCD display where it may subject to vibration or shock.
• Place the LCD display in a well-ventilated area.
• Do not place the LCD display outdoors.
• Do not place the LCD display in a dusty or humid environment.
• Do not spill liquid or insert sharp objects into the LCD display through the ventilation holes. Doing so may cause accidental fire, electric shock or damage the LCD display.

Cautions When Using:

• Use only the power cord supplied with the LCD display. The power outlet should be installed near the LCD display and be easily accessible.
• Unplug the power cord from the power outlet and refer to qualified service personnel under the following conditions:
  • When the power cord is damaged.
  • If the LCD display has been dropped or the housing has been damaged.
  • If the LCD display emits smoke or a distinct odor.

Cleaning and Maintenance:
Use a soft cloth lightly moistened with a mild detergent solution to clean the glass surface and the housing. Do not rub or tap the surface of the glass with sharp or abrasive items such as a pen or screwdriver. This may result in scratching the surface of the glass.

FAQ:

1. Q: Is the LCD display water-resistant?
   A: No, the LCD display is not water-resistant. It should not be placed in a dusty or humid environment.

2. Q: Can I use any power cord with the LCD display?
   A: No, you should only use the power cord supplied with the LCD display to ensure proper functionality.

3. Q: What should I do if the LCD display emits smoke or odor?
   A: Unplug the power cord from the power outlet and refer to qualified service personnel for assistance.

RX-22E & RX-24E LED-Backlit Display
User Manual

SAFETY INFORMATION

This FCC Class-B compliant digital device complies with the Interference- Causing Equipment Regulations of Canada.

FCC Declaimers
This device complies with Section 15 of the FCC listing. The operation procedures must meet the following conditions:

1. The device must not cause any damaging interference; and
2. This device must accept any received interference, including any unpredictable interference that may possibly occur.

Dear users,

• This device has passed the Class B digital service regulations and complies with Section 15 of the FCC listing; these are intended to provide reasonable warranty against damaging interference for home use. This device will produce, use, and emit radio frequency energy; therefore, installation or use without following the instructions given may cause damaging interference to radio communication. Nonetheless, it is not possible to state with certainty that interference will occur from specific installations. If this device has caused damaging interference to radio or TV signals (simply turn the device on and off to check if such interference is caused by the device), we recommend that you fix the interference using the following methods:
  • Readjust the direction or location of the antenna.
  • Increase the distance between this device and the receiver.
  • Consult your local dealer or an experienced radio/TV technician.

Warning:
Making changes or modifications to the device without the permission from an authorized dealer may void the warranty of this device.

WEEE
Information for users applicable in European Union countries.
The symbol on the product or its packaging signifies that this product has to be disposed separately from ordinary household wastes at its end of life. Please kindly be aware that this is your responsibility to dispose electronic equipment at recycling centers so as to help conserve natural resources. Each country in the European Union should have its collection centers for electrical and electronic equipment recycling. For information about your recycling drop off area, please contact your local related electrical and electronic equipment waste management authority or the retailer where you bought the product.

PRECAUTIONS

Notice

• Read this User Manual carefully before using the LCD display and keep it for future reference.
• The product specifications and other information provided in this User Manual are for reference only. All information is subject to change without notice. Updated content can be downloaded from our web site at http://www.agneovo.com .
• To register online, go to http://www.agneovo.com .
• To protect your rights as a consumer, do not remove any stickers from the LCD display. Doing so may affect the determination of the warranty period.

Cautions When Setting Up

Cautions When Using

Cleaning and Maintenance

Warning :
Unplug the power cord from the power outlet and refer to qualified service personnel under the following conditions:

• When the power cord is damaged.
• If the LCD display has been dropped or the housing has been damaged.
• If the LCD display emits smoke or a distinct odor.

Notice for the LCD Display

• In order to maintain the stable luminous performance, it is recommended to use low brightness setting.
• Due to the lifespan of the lamp, it is normal that the brightness quality of the LCD display may decrease with time.
• When static images are displayed for long periods of time, the image may cause an imprint on the LCD display. This is called image retention or burn-in.
• To prevent image retention, do any of the following:
  • Set the LCD display to turn off after a few minutes of being idle.
  • Use a screen saver that has moving graphics or a blank white image.
  • Execute the Anti-Burn-In function of the LCD display. Refer to “5.5 ANTI-BURN-IN” on page 34.
  • Switch desktop backgrounds regularly.
  • Adjust the LCD display to low brightness settings.
  • Turn off the LCD display when the system is not in use.
• Things to do when the LCD display shows image retention:
  • Turn off the LCD display for extended periods of time. It can be several hours or several days.
  • Use a screen saver and run it for extended periods of time.
  • Use a black and white image and run it for extended periods of time.
• When the LCD display is moved from one room to another or there is a sudden change from low to high ambient temperature, dew condensation may form on or inside the glass surface. When this happens, do not turn on the LCD display until the dew disappears.
• Due to humid weather conditions, it is normal for mist to form inside the glass surface of the LCD display. The mist will disappear after a few days or as soon as the weather stabilizes.
• There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure.

CHAPTER 1: PRODUCT DESCRIPTION

Package Contents
When unpacking, check if the following items are included in the package. If any of them is missing or damaged, contact your dealer.

Note:
Must use only the supplied power adapter:

• Lite-on Technology Corporation
• Model no.: PA-1041-0
• Rating: 12V/3.33A

Note:
The pictures are for reference only. Actual items may vary upon shipment.

PRODUCT DESCRIPTION

Wall Mounting Installation Preparation

Wall Mounting

1. Remove the base stand.
   See procedures below.

2. Wall mount the LCD display.
   Screw the mounting bracket to the VESA holes at the rear of the LCD display.

Note:
To protect the glass panel, place a towel or soft cloth before laying the LCD display down.

Removing the Base Stand

1. Carefully place the product screen side down on a cushioned surface that will protect product and screen from damage.
2. Remove the four screws securing the base stand from the LCD display.
3. Detach the base stand.

Note:
Take measures to prevent the LCD display from falling down and lessen possible injury and damage to the display in case of earthquakes or other disasters.

• Use only the 75 x 75 mm and 100 x 100 mm wall mount kit recommended by AG Neovo.
• Secure the LCD display on a solid wall strong enough to bear its weight.

LCD Display Overview

Front View and Keypad Buttons

1. Display screen
   The LCD display screen is protected by NeoVTM Optical Glass.

2. AUTO: Hotkey: For VGA input signal source, press to perform auto adjustment.
   During OSD menu selection, press to close the OSD menu or exit a submenu.

3. LEFT: Hot Key: Volume Down

4. Press to display the volume screen. Then press again to decrease the volume.

5. During OSD menu selection, press to select an option or adjust the settings.

6. RIGHT: Hot Key: Aspect Ratio

7. Press to increase the volume.

8. During OSD menu selection, press to select an option, adjust the settings, or enter the submenu.

9. UP: Hot Key: Screen Freeze
   During OSD menu selection, press to select an option or adjust the settings.

10. DOWN: During OSD menu selection, press to select an option or adjust the settings.

11. MENU: Press to display/hide the OSD menu.

12. SOURCE: Press to select the input signal source.

13. POWER / LED indicator: Press to turn the power on or off.

14. Green – Power on

15. Amber – Standby mode

16. Off – Power off

Rear View

1. DC power input
   Use to connect the power adapter.

2. DVI connector
   Use to connect a PC using DVI cable for digital input signal.

3. HDMI connector
   Use to connect an input device using HDMI cable for digital input signal.

4. DisplayPort connector
   Use to connect a PC or video device using a displayport cable for digital input signal.

5. VGA connector
   Use to connect a PC using a VGA cable for analogue input signal.

6. Audio port
   Use to connect an audio cable for the PC’s audio input.

7. S-Video connector
   Use to connect S-Video cable for the S-Video signal.

8. COMPOSITE Video input/output connectors (1)
   Use to connect composite cables for CVBS input/output signal.

9. COMPOSITE Video input/output connectors (2)
   Use to connect composite cables for CVBS input/output signal.

10. COMPOSITE Audio input connectors
    Use to connect RCA cables for CVBS / S-Video audio signal.

11. COMPOSITE Audio output connectors
    Use to connect RCA cables for CVBS / S-Video audio signal.

12. USB connector
    Use to connect a USB compatible storage device for software update.

13. RS-232 connector
    Use to connect an RS-232 cable for network output / input for the loop-through function.

CHAPTER 2: MAKING CONNECTIONS

Connecting the Power

1. Connect the power cord to the power adapter.
2. Connect the power adapter to the DC power input at the rear of the LCD display.
3. Connect the power cord plug to a power outlet or a power supply.

• Caution:
  Make sure that the LCD display is not connected to the power outlet before making any connections. Connecting cables while the power is ON may cause electric shock or personal injury.

• Caution:
  When unplugging the power cord, hold the power cord by the plug head. Never pull by the cord.

MAKING CONNECTIONS

Connecting Input Source Signals

Connecting a Computer

• Using VGA Cables
  Connect one end of a VGA cable to the VGA connector of the LCD display and the other end to the VGA connector of the computer.

• Using DVI Cables
  Connect one end of a DVI (DVI-D) cable to the DVI connector of the LCD display and the other end to the DVI connector of the computer.

• Using RS-232 Cables
  Connect one end of an RS-232 cable to the RS-232 connector of the LCD display and the other end to the RS-232 connector of the computer.

• Connecting an Audio Device
  Connect one end of an audio cable to the audio port of the LCD display and the other end to the audio out port of the computer.

Connecting a Camera or Video Device

• Using CVBS Cables

  • Connect one end of a CVBS cable to the COMPOSITE connectors of the LCD display and the other end to the COMPOSITE connectors of your device.
  • For audio input, connect an RCA cable to the audio in connector of the LCD display and the audio out connector of your device.

• Using S-Video Cables

  • Connect one end of an S-Video cable to the S-VIDEO connector of the LCD display and the other end to the S-VIDEO connector of your device.
  • For audio input, connect an RCA cable to the audio in connector of the LCD display and the audio out connector of your device.

• Using HDMI Cables
  Connect one end of an HDMI cable to the HDMI connector of the LCD display and the other end to the HDMI connector of your device.

• Using DisplayPort Cables
  Connect one end of a DisplayPort cable to the DisplayPort connector of the LCD display and the other end to the DisplayPort connector of your device.

Connecting a USB Storage Device (For Firmware Update)
Do any of the following to connect a USB storage device to the USB connector of the LCD:

• Connect the USB storage device directly to the USB connector of the LCD (as illustrated below).
• Connect one end of a USB cable to the USB connector of the LCD monitor and the other end to the USB connector of the storage device.

Connecting a Stereo Amplifier

• To amplify the sound output, connect a stereo amplifier to the LCD display.
• Connect an RCA cable to the audio out connector of the LCD display and to the audio in connector of a stereo amplifier.

CHAPTER 3: USING THE LCD DISPLAY

Turning on the Power

1. Connect the power cord to the power adapter. Then connect the power adapter to the DC power input at the rear of the LCD display.
2. Touch the POWER button to turn the LCD display on.

• The LED indicator turns GREEN.
• When the LCD display is turned on, touch the POWER button to turn off the LCD display.
• The LED indicator turns off.

Note:
The LCD display still consumes power as long as the power cord is connected to the power outlet. Disconnect the power cord to completely cut off power.

Selecting the Input Source Signal

Notes:

• After selecting an input source signal, the input source signal message appears on the screen briefly.
• For example, CVBS1 is selected the following message is displayed.

USING THE LCD DISPLAY

1. Adjusting the Volume
2. Muting the Audio
3. Locking the OSD Menu
4. Lock the OSD menu to protect the LCD display from unauthorised users or from accidentally pressing the keypad.
5. To lock the OSD, press and hold the keypad buttons listed below for at least 5 seconds or until the OSD LOCK OUT message appears.

When the OSD is locked, all keypad buttons are inactivated. Using FREEZE Function

• The FREEZE function allows you to freeze the screen image but still continues real-time playback until the image is unfreeze.
• Touch the button to activate screen freeze, the screen freeze message is displayed on the screen.
• Touch the button again to deactivate screen freeze.
• The screen image displays the elapsed real-time playback image when screen freeze is deactivated.

Note:
The FREEZE function is available only during video input signals.

Using Auto Adjustment Function

• Auto Adjustment function automatically tunes the LCD display to its optimal setting, including horizontal position, vertical position, clock, and phase.
• Touch the button to perform auto adjustment.
• The message auto adjusting is displayed on the screen.

AUTO ADJUSTING

• During auto adjustment, the screen will slightly shake for a few seconds.
• When the message disappears, auto adjustment is completed.

Note:

• Auto Adjustment function is available only during VGA input signals.
• It is recommended to use the auto adjustment function when using the LCD display for the first time or after a resolution or frequency change.

CHAPTER 4: ON SCREEN DISPLAY MENU

Using the OSD Menu ON SCREEN DISPLAY MENU

• When settings are modified, all changes are saved when the user does the following:
  • Proceeds to the another menu.
  • Exits the OSD menu.
  • Waits for the OSD menu to disappear.
• Note: Availability of some menu items depend on the input source signal. If the menu is not available, it is disabled and grayed out.

OSD Menu Tree

• BRIGHTNESS
• CONTRAST
• BACKLIGHT
• BLACKLEVEL

| Refer to pages 27-28.
2. COLOUR TEMP.| •    COLOUR SETTING| Refer to page 29.
3. IMAGE SETTING|

• SHARPNESS
• SATURATION
• TINT
• GAMMA
• COLOR RANGE
• NOISE REDUCTION
• PICTURE MODE
• H. POSITION
• V. POSITION
• PHASE
• CLOCK

| Refer to pages 30-31.
Main Menu| Submenu| Remarks
---|---|---
4. ASPECT RATIO|

• ASPECT RATIO
• H. ZOOM
• V. ZOOM
• OVERSCAN

| Refer to page 33.
5. ANTI-BURN-IN|

• ENABLE
• INTERVAL (HOURS)
• MODE

| Refer to page 34.
6. OSD SETTING|

• TRANSPARENCY
• OSD H. POSITION
• OSD V. POSITION
• OSD TIMER

| Refer to page 35.
7. AUDIO SETTING|

• VOLUME
• AUDIO
• SOURCE

| Refer to page 36.
8. SYSTEM|

• POWER SAVING
• SOURCE DETECT
• DDC/CI
• DCR
• BLUE SCREEN
• SIGNAL INFO
• HDMI CEC
• LOGO
• LED
• MONITOR-ID
• RECALL

| Refer to pages 37-38.
9. ECO SMART|

• ENABLE
• MODE
• LEVEL

| Refer to page 39.
10. INPUT SELECT|

• VGA
• DVI
• HDMI
• DP
• CVBS1
• CVBS2
• S-VIDEO

| Refer to page 40.
11. LANGUAGE| SELECT THE OSD LANGUAGE: EN / FR / DE / ES / IT / PY / RO / PL / CS / NL / 简中 / 繁中|
Main Menu| Submenu| Remarks
---|---|---
12. INFORMATION|

• Displays settings information such as Input, Resolution, Horizontal and
• Vertical Frequency, Timing mode, and Firmware version.

|

CHAPTER 5: ADJUSTING THE LCD DISPLAY

BRIGHTNESS

Refer to comparison illustrations on page 28.

ADJUSTING THE LCD DISPLAY

ADJUSTING THE LCD DISPLAY

COLOUR TEMP.

IMAGE SETTING

ASPECT RATIO

ANTI- BURN-IN

OSD SETTING

AUDIO SETTING

SYSTEM

ECO SMART
With the built-in EcoSmart sensor, users can enable the Eco Smart feature to automatically adjust the LCD screen brightness according to the ambient light. This feature comforts the eyes and helps optimise energy efficiency.

INPUT SELECT

CHAPTER 6: APPENDIX

Warning Messages

Troubleshooting

No picture.

LED indicator is OFF.

|

• Check if the LCD display is turned ON.
• Check if the power adapter is properly connected to the LCD display.
• Check if the power cord is plugged into the power outlet.

•   LED indicator is AMBER.|

• Check if the computer is turned ON.
• Check if the computer is in standby mode, move the mouse or press any key to wake up the computer.

Image position is incorrect.| •    Adjust the H. POSITION and V. POSITION values. Refer to IMAGE SETTING on 30.
The displayed texts are blurry.|

• For VGA input, touch on the keypad to auto-adjust the display.
• Adjust the IMAGE SSETTING, refer to 30.

The OSD menu can’t be called out.| •    The OSD is locked. To unlock the OSD, refer to page 20.
Red, blue, green, white dots appear on screen.| •   There are millions of micro transistors inside the LCD display. It is normal for a few transistors to be damaged and to produce spots. This is acceptable and is not considered a failure.
No audio output.|

• Check if the volume is set to 0, refer to Audio Mute on page 21.
• Check if the AUDIO SETTING > AUDIO setting is set to OFF (refer to page 36).
• For VGA or DVI input, check the audio setting of the computer.
• For HDMI or DP input, select the correct audio input source, refer to page 40.

Cannot adjust backlight setting.| The Eco Smart feature is enabled. Set the ECO SMART > ENABLE setting to OFF to disable the Eco Smart feature, refer to page 39.
The displayed picture looks distorted.| •    Adjust the aspect ratio, refer to 33.
Dew formed on or inside the LCD display.| •   This normally happens when the LCD display is moved a cold room to a hot room temperature. Do not turn ON the LCD display, wait for the dew condensation to disappear.
Mist formed inside the glass surface.| •   This happens due to humid weather conditions. This is a normal occurrence. The mist will disappear after a few days or as soon as the weather stabilizes
Faint shadows from a static image appear on the screen.|

• Turn off the LCD display for extended periods of time.
• Use a screen saver or a black and white image and run it for extended periods of time.

Transporting the LCD Display
To transport the LCD display for repair or shipment, place the display in its original packaging carton.

1. Put all the accessories in the box (if necessary). Place the two foam cushions on each side of the LCD display for protection.
2. Place the LCD display down in the box.
3. Place the accessories box on the designated area (if necessary).
4. Close and tape the box.

CHAPTER 7: SPECIFICATIONS

Display Specifications

RX- 22E RX-24E

Panel| Panel Size| 21.5”| 23.6”
Max. Resolution| FHD 1920 x 1080
Pixel Pitch| 0.2480 mm| 0.2715 mm
Brightness| 250cd/m2
Contrast Ratio| 20,000,000 :1 (DCR)
Viewing Angle (H/V)| 178°/178°
Display Colour| 16.7M
Response Time| 5ms
Frequency (H/V)| H: 15kHz – 83kHz
V: 50Hz – 85Hz
Input| VGA| 15-Pin D-Sub
DVI| 24-Pin DVI-D
CVBS| BNC x 2
S-Video| 4-Pin mini DIN
HDMI| HDMI x 1
DisplayPort| DP 1.2 x 1
Output| CVBS| BNC x 2
External Control| RS-232| RS-232 In
USB| FW Update Only
Audio| Audio Input| 1 x stereo audio in for PC (audio jack, 3.5 Ø)
2 x stereo audio in for video (RCA)
Audio Output| 2 x stereo audio in for video (RCA)
Speaker Out| 2W x 2
Power In| Power Supply| External
Power Requirements| DC 12V, 3.33A
Consumption| < 23W (On)| < 25W (On)
< 0.5W (Stand-by)
< 0.5W (Off)
Operating

Conditions

| Temperature| 0 °C ~ 40 °C (32 °F ~ 104 °F)
Humidity| 10% ~ 90%
Storage

Conditions

| Temperature| -20 °C ~ 60 °C (-4 °F ~ 140 °F)
Humidity| 5% ~ 95%
Weight| Product Weight| 6.9 kg (15.2 lbs)| 7.9 kg (17.4 lbs)
Package Weight| 9.5 kg (20.9 lbs)| 10.6 kg (23.4 lbs)

Note: All specifications are subject to change without prior notice.

SPECIFICATIONS

Display Dimensions

1. RX-22E Dimensions
2. RX-24E Dimensions

Company Address: 5F-1, No. 3-1, Park Street, Nangang District, Taipei, 11503, Taiwan.
Copyright © 2017 AG Neovo. All rights reserved.
RX-22E/RX-24E_UM_V010

References

• Manual-Hub.com - Free PDF manuals!
• The Display Choice Of Professionals | AG Neovo USA
• Manual-Hub.com – Free PDF manuals!

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