HEOS HS2 Multi Zone 8 Inch Amplifier User Guide
- June 17, 2024
- HEOS
Table of Contents
HEOS HS2 Multi Zone 8 Inch Amplifier
Product Information
Specifications
- Functionality: HEOS multi-room audio
- Mounting: Rack-mountable
- Compatibility: Apple iOS, Android, Kindle mobile devices
- Connectivity: Wi-Fi, Ethernet
Product Usage Instructions
Step 1: Unpack
- Carefully unpack your new HEOS Drive.
Step 2: Place
- Rack mount the HEOS Drive using the included rack ears or…
- Place the HEOS Drive on a sturdy shelf.
Step 3: Connect
- Connect the speakers:
- Connect the right speaker (R).
- Connect the left speaker (L).
- Connect the included Ethernet cable between the HEOS Drive and your router.
- Connect the power cord.
- Turn on the power switch.
Step 4: Control
- Download the HEOS App.
- Launch the HEOS App.
- Go to the App Store, Google Play, or Amazon App Store.
- Search for HEOS to download and install the app.
Step 5: Configure
- The HEOS Drive will appear on the Rooms Tab.
- Go to Settings/My Devices to edit the default settings of your HEOS Drive.
FAQ
-
Q: Where can I find further information about the product?
A: For further information, please visit www.HEOSbyDenon.com. -
Q: How can I troubleshoot basic issues with the HEOS Drive?
A: You can refer to the BASIC TROUBLESHOOTING section in the user manual contact Denon customer service in your area or visit HEOSbyDenon.com. -
Q: How can I contact Denon customer support services for assistance?
A: For US & Canada only, you can contact Denon Customer Support Services through:- Website: www.denon.com
- Telephone: (855) 499 2820 (toll-free)
BEFORE YOU BEGIN
The HEOS Drive is designed to add HEOS multi-room audio functionality with the convenience of a centrally located and rack-mountable multi-channel amp.
Make sure you have the following items in working order:
UNPACK
Carefully unpack your new HEOS Drive.
Verify that the following items are included in the box.
PLACE FOR INSTALLATION
- Rack mount the HEOS Drive using the included rack ears.
- Place the HEOS Drive on a sturdy shelf.
CONNECTION
- Connect the speakers
- Connect the included Ethernet cable between the HEOS Drive and your router.
- Connect the power cord.
- Turn on the power switch.
CONTROL
-
Download the HEOS App.
Go to the App Store, Google Play or Amazon App Store and search for “HEOS” to download and install. -
Launch the HEOS App.
CONFIGURE
The HEOS Drive will appear on the Rooms Tab. Go to Settings/My Devices to edit the default settings of your HEOS Drive.
ENJOY!
For further information, please visit
www.HEOSbyDenon.com.
OWNER’S MANUAL
- For more information, visit www.HEOSbyDenon.com.
- Refer to the Online Manual for other function information and operation procedure details. manuals.denon.com/HEOSDRIVEHS2/ALL/EN.
TROUBLESHOOTING
No sound comes out of a specifi c speaker
- Check that Bridge Switches on the Rear Panel are properly selected.
Music cuts out or delays sometimes
- Make sure your Internet connection is operating correctly.
- If you are sharing your network with other users or devices, they may be using most of your bandwidth (especially if they are streaming video).
I hear a delay when using the AUX input with my TV
- If you are connecting the AUX input with your cable or satellite box to enjoy the TV audio through multiple HEOS devices, you may hear a delay between when you see someone speak and when you hear the audio. This is because the HEOS system must buff er the audio before it sends it out to the devices so that it arrives at all speakers at the same time.
- You can avoid this delay by listening only to the HEOS device which is directly connected to the set-top box.
Resetting Your Device
Resetting your HEOS device will clear out EQ, and name but retain its current
software. You will have to use Settings->Add Device to reconnect the device to
your home network before it can be used. To reset your HEOS Drive, press the
Reset button on the back and hold it in until the Zone LED begins to flash
amber.
Restoring the Device to Factory Defaults
Restoring the HEOS device to its factory defaults will clear all of the
settings and restore the original software that was installed at the factory.
Caution:
All settings will be erased and the software will likely be downgraded!
To restore your HEOS Drive to the factory defaults, turn the power switch on the rear panel. Press the Reset button on the back, turn the power switch on the rear panel, and hold it in until the Zone LED begins to fl ash amber.
- The HEOS by Denon app and brand is not affiliated with any manufacturer of any mobile device.
- HEOS and the HEOS logo are trademarks or registered trademarks in the US and/or other countries.
- Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Google Play and the Google Play logo are trademarks of Google Inc.
- Amazon, Kindle, Echo, Alexa, Dash, Fire and all related logos are trademarks of Amazon.com, Inc. or its affiliates.
- All other trademarks are the property of their respective owners.
CONTACT Denon
If you need additional help in solving problems, contact Denon customer service in your area or visit HEOSbyDenon.com.
For US & Canada only:
If you need further assistance with your HEOS Product, please contact Denon
Customer Support Services:
- Website www.denon.com
- Telephone (855) 499 2820 (toll-free)
- HEOSbyDenon.com.
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