CISCO RV320 Gigabit Dual WAN VPN Router User Guide

: June 17, 2024
: Cisco

Table of Contents

CISCO RV320 Gigabit Dual WAN VPN Router
Product Information
Physical Installation
Product Usage
FAQ
Package Contents
Installing Cisco RV320/RV325
Cisco RV320 Features
Cisco RV325 Features
Connecting
Where to Go From Here
Rights Reserved
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

CISCO RV320 Gigabit Dual WAN VPN Router

Product Information

Specifications

Product: Cisco Small Business RV320/RV325 Gigabit Dual WAN VPN Router
Model : RV320/RV325
WAN Ports : Dual
LAN Ports : 4
VPN Support : Yes
Power Adapter : 12VDC, 1.5A

Features
The Cisco RV320/RV325 Gigabit Dual WAN VPN Router offers the following features:

PWR: Indicates power status and booting progress
VPN: Indicates VPN tunnel status and activity
DMZ: Indicates DMZ/WAN port configuration status
DIAG: Indicates firmware update and booting status
LINK/ACT: Indicates link and traffic activity on the ports
GIGABIT: Indicates connection speed and device attachment on the ports
LAN 1-4: Indicates link and traffic activity on the LAN ports
DMZ/WAN: Indicates device connection and data transfer on the DMZ/WAN port
WAN: Indicates WAN port connection and data transfer
USB 1 and USB 2 : Indicates USB port connection and data transfer
RESET: Allows for rebooting or restoring defaults

Physical Installation

To ensure proper installation and prevent damage, follow these steps:

Desktop Mounting
Place the router on a flat surface with its four rubber feet.

Wall Mounting
WARNING: Insecure wall mounting may cause damage or injury. Cisco is not responsible for any damages resulting from insecure wall mounting. Ensure that the heat dissipation holes are facing sideways.

Drill two pilot holes approximately 109 mm apart on the desired surface.
Insert a screw into each hole, leaving a gap of 1 to 1.2 mm between the surface and the base of the screw head.
Place the router wall-mount slots over the screws and slide the router down until the screws fit snugly into the slots.

Product Usage

To use the Cisco RV320/RV325 Gigabit Dual WAN VPN Router, follow these steps:

Step 1: Power Connection

1. Toggle the POWER switch to turn the device on or off.
2. Connect the provided 12VDC, 1.5A power adapter to the POWER port on the back panel of the router.

Step 2: LAN Connection
Connect your local area network devices (e.g., PCs, print servers, switches) to the LAN ports (LAN 1-4) on the back panel of the router using RJ-45 connectors.
Step 3: WAN Connection
If connecting to the Internet, connect your modem or Internet source to the WAN port on the back panel of the router using an Ethernet cable.
Step 4: VPN Configuration
If you need to configure a VPN tunnel, access the web-based Device Manager by following these steps:

1. Open a web browser on a connected device.
2. Enter the default IP address of the router (usually 192.168.1.1) in the browser’s address bar.
3. Press Enter to access the Device Manager login page.
4. Enter the default username and password (usually admin) to log in.
5. Follow the on-screen instructions to configure your VPN tunnel.

FAQ

How do I reset the router to its default settings?
To reset the router, press and hold the RESET button on the back panel for 10 seconds.
Can I connect a USB device to the router?
Yes, you can connect USB devices to the USB 1 and USB 2 ports on the back panel of the router.
What should I do if the VPN tunnel is not connecting?
Check your VPN configuration settings and ensure that the designated VPN tunnel is properly configured. Verify that your Internet connection is stable and functioning correctly.

Package Contents

RV320/RV325 Gigabit Dual WAN VPN Router
Ethernet Cable
Power Adapter
Quick Start Guide
Documentation and software on CD-ROM

Welcome

Thank you for choosing the Cisco Small Business RV320/RV325 Gigabit Dual WAN VPN Router.
This guide describes how to physically install your Cisco RV320/RV325 and launch the web-based Device Manager.

Installing Cisco RV320/RV325

To prevent the device from overheating or being damaged:

Ambient Temperature —Do not operate it in an area that exceeds an ambient temperature of 104°F (40°C).
Air Flow —Be sure that there is adequate air flow around the device. If wall mounting the firewall, make sure the heat dissipation holes are to the side.
Circuit Overloading —Adding the device to the power outlet must not overload that circuit.
Mechanical Loading —Be sure that the device is level and stable to avoid any hazardous conditions and that it is secure to prevent it from sliding or shifting out of position. Do not place anything on top of the
firewall, as excessive weight might damage it. For desktop mounting, place the device on a flat surface so that it sits on its four rubber feet.

Wall Mounting
The router has two wall-mount slots on the bottom panel. To mount the router on a wall, you need mounting hardware (not included). Suggested hardware is illustrated below (not true to scale).

RV320

RV325

WARNING Insecure mounting might damage the router or cause injury. Cisco is not responsible for damages incurred by insecure wallmounting.
WARNING For safety, ensure that the heat dissipation holes are facing sideways.

STEP 1 Drill two pilot holes, approximately 109 mm apart, into the surface.
STEP 2 Insert a screw into each hole, leaving a gap between the surface and the base of the screw head of 1 to 1.2 mm.
STEP 3 Place the router wall-mount slots over the screws and slide the router down until the screws fit snugly into the wall-mount slots.

Cisco RV320 Features

Front Panel

PWR —Lit to indicate the unit is powered on and booted. Blinks when the device is booting.
VPN —Lit green when the designated VPN tunnel is up. Blinks green when data is being sent or received through the tunnel. Lit amber when the tunnel is disconnected. Blinks amber when attempting to establish the tunnel.
DMZ —Lit green when the DMZ/WAN port is configured as a DMZ.
DIAG —Blinks red when the firmware is updating. Lit red when the device is booting.
LINK/ACT —Lit steady when a link between a port and another device is detected. Flashes when a port is passing traffic.
GIGABIT —Lit when another device is connected to a port and a 1000 Mbps link is established. Off when the connection speed is under 1000 Mbps or no other device is attached to a port.
LAN 1-4 —Lit when the LAN ports on the back panel are linked to another device. Blinks when passing traffic.
DMZ/WAN —Lit when a device is connected to the DMZ/WAN port. Flashes when sending or receiving data over the WAN DMZ port.
WAN —Lit when the WAN port is connected. The light is off when it is not connected to the Internet or it is connected by using a USB dongle. Blinks when it is sending or receiving data over the WAN connection.
USB 1 and USB 2 —Lit green when the corresponding port is connected to a device. Flashes green when the port is sending or receiving data.
RESET —Reboot or reboot and restore defaults:
- To reboot the unit and retain the current configuration, press and hold
- RESET for at least 3, but no more than 10 seconds, by using a paper clip or a pen tip.
- To reboot the unit and restore the factory default configuration, press and hold in the
- RESET button for more than 10 seconds. Changes you have made to the configuration of your device are lost.

Back Panel

POWER —Toggles power to the device on or off.
12VDC (1.5A) —Power port that connects the device to the provided12VDC, 1.5 amp power adapter.
LAN (1-4) —RJ-45 connectors that link local area network devices, such as PCs, print servers, or switches, to the device.
DMZ/WAN —Internet device connection supporting a DMZ for connecting the device to a wide area network device, such as a cable or DSL modem.
WAN —Internet connection for connecting the device to a wide area network device, such as a cable or DSL modem.
USB 1 —Type A USB port that supports flash drives and 3G/4G/LTE USB dongles. Caution: Use only the power supply provided with the device; using another power supply might cause the USB dongle to fail.

Side Panel
USB 2 —Type A USB port that supports flash drives and 3G/4G/LTE USB Cisco RV325 Featuresdongles. Caution: Use only the power supply provided with the device; using another power supply might cause the USB dongle to fail.

Cisco RV325 Features

Front Panel

PWR —Lit to indicate the unit is powered on and booted. Blinks when the device is booting.
VPN —Lit green when the designated VPN tunnel is up. Blinks green when data is being sent or received through the tunnel. Lit amber when the tunnel is disconnected. Blinks amber when attempting to establish the tunnel.
DMZ —Lit green when the DMZ/WAN port is configured as a DMZ.
DIAG —Blinks red when the firmware is updating. Lit red when the device is booting.
USB 1 and USB 2 —Lit green when the corresponding port is connected to a device. Flashes green when the port is sending or receiving data. LAN 1-14—RJ-45 connectors that link local area network devices, such as PCs, print servers, or switches, to the device.
WAN —Lit when the WAN port is connected. The light is off when it is not connected to the Internet or it is connected by using a USB dongle. Blinks when it is sending or receiving data over the WAN connection
DMZ/WAN —Lit when a device is connected to the DMZ/WAN port. Flashes when sending or receiving data over the WAN DMZ port.
LINK/ACT —Lit steady when a link between a port and another device is detected. Flashes when a port is passing traffic.
GIGABIT —Lit when another device is connected a port and a 1000 Mbps link is established. Off when the connection speed is under 1000 Mbps or no other device is attached to a port.
USB 1 —Type A USB port that supports flash drives and 3G/4G/LTE USB dongles. Caution: Use only the power supply provided with the device; using another power supply might cause the USB dongle to fail.
RESET —Reboot or reboot and restore defaults:
- To reboot the unit and retain the current configuration, press and hold RESET for at least 3, but no more than 10 seconds, by using a paper clip or a pen tip.
- To reboot the unit and restore the factory default configuration, press and hold in the RESET button for more than 10 seconds. Changes you have made to the configuration of your device are lost.

Back Panel

POWER —Toggles power to the device on or off.
12VDC (2A )—Power port that connects the device to the provided 12VDC, 2 amp power adapter.

Side Panel
USB 2 —Type A USB port that supports flash drives and 3G/4G/LTE USB dongles. Caution: Use only the power supply provided with the device; using another power supply might cause the USB dongle to fail.

Connecting

You must connect a configuration terminal (PC) to the device by using a LAN port. The terminal must be in the same wired subnetwork as the device to perform the initial configuration. As part of the initial configuration, the device can be configured to allow remote management.To connect a computer to the device:

STEP 1 Power off all equipment, including the cable or DSL modem, the computer, and this device.
STEP 2 Use an Ethernet cable to connect your cable or DSL modem to the WAN port on this device.
STEP 3 Connect another Ethernet cable from one of the LAN (Ethernet) ports to the Ethernet port on the computer.
STEP 4 Power on the WAN device and wait until the connection is active.
STEP 5 Connect the power adapter to the 12VDC port of this device.
CAUTION Use only the power adapter that is supplied with the device. Using a different power adapter could damage the device or cause the USB dongles to fail. The POWER switch is on by default. The power light on the front panel is lit when the power adapter is connected properly and the device is finished booting.
STEP 6 Plug the other end of the adapter into an electrical outlet. Use the plug (supplied) specific to your country.
STEP 7 Power on the computer that you connected to the LAN port in
Step 3. Your computer becomes a DHCP client of the device and receives an IP address in the 192.168.1.xxx range.

Logging In
To log into the device:

STEP 1 Launch a web browser.
STEP 2 In the address bar, enter the default IP address of the device, https://192.168.1.1. A site security certificate message is displayed. The Cisco RV320/RV325 uses a self-signed security certificate. This message appears because the device is not known to your computer.
STEP 3 Click Continue to this website (or the option shown on your particular web browser) to continue. The login displays.
STEP 4 Enter the username and password. The default username is cisco. The default password is cisco. Passwords are case sensitive.
STEP 5 Click Log In. The Device Manager application starts.
We recommend that you change the password. You are required to change the password before enabling features such as remote management.

Changing the Administrator Username and Password
To change the Administrator username and password on the device:

STEP 1 From the Getting Started page, select Change Administrator Password or select Setup > Password from the navigation bar.
STEP 2 Change the Username.
STEP 3 Enter the Old Password.
STEP 4 Enter the New Password.
STEP 5 Confirm the New Password.
STEP 6 Click Save.

Troubleshoot Your Connection
If you cannot access your device by using Device Manager, the device might not be reachable from your computer. You can test network connections by using ping on a computer running Windows:

STEP 1 Open a command window by using Start > Run and enter cmd.
STEP 2 At the Command window prompt, enter ping and the device IP address. For example, ping 192.168.1.1 (the default static IP address of the device)
- If you can reach the device, you should get a reply similar to the following:
  Pinging 192.168.1.1 with 32 bytes of data: Reply from 192.168.1.1: bytes=32 time<1ms TTL=128
- If you cannot reach the device, you should get a reply similar to the following:
  Pinging 192.168.1.1 with 32 bytes of data: Request timed out.

Possible Causes and Resolutions

Bad Ethernet connection:
Check the LEDs for the proper indications. Check the connectors of the Ethernet cable to ensure they are firmly plugged into the device and your computer.
Wrong or conflicting IP address:
Verify that you are using the correct IP address of the device. Verify that no other device is using the same IP address as this device.
No IP route:
If the device and your computer are in different IP subnetworks, remote access must be enabled and you need at least one router on the network to route the packets between the two subnetworks.
Unusually long access time :
Adding new connections might take 30 to 60 seconds for the affected interfaces and/or LAN to become operational

Where to Go From Here

Support
- Cisco Small Business Support Community
  www.cisco.com/go/smallbizsupport
- Cisco Small Business Support and Resources
  www.cisco.com/go/smallbizhelp
- Phone Support Contacts www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html
- Cisco Small Business Firmware Downloadswww.cisco.com/cisco/software/navigator.html?i=!ch
  Select a link to download firmware for Cisco Small Business Products. No login is required.
Product Documentation
Cisco Small Business Routers and Firewallswww.cisco.com/go/smallbizrouters
Cisco Small Business
- Cisco Partner Central for Small Business (Partner Login Required)www.cisco.com/web/partners/sell/smb
- Cisco Small Business Home www.cisco.com/smb

Americas Headquarters

Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706 USA
www.cisco.com
Small Business Support, Global:
www.cisco.com/go/sbsc

Rights Reserved

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
© 2013 Cisco Systems, Inc. All rights reserved.