Classic Flame 39EB500ARA Built in Electric Fireplace User Manual

**Classic Flame 39EB500ARA Built in Electric Fireplace User Manual

**

CONSUMER SAFETY INFORMATION
PLEASE READ THIS MANUAL BEFORE INSTALLING THIS APPLIANCE

WARNING
IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED, AN ELECTRIC SHOCK OR FIRE MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE. DO NOT STORE OR USE GASOLINE OR OTHER FLAMMABLE VAPORS AND LIQUIDS IN THE VICINITY OF THIS OR ANY OTHER APPLIANCE.

Thank you and congratulations on your purchase of a Classic Flame fireplace. Please read the installation instructions before installing and operating this appliance.

IMPORTANT: Read all instructions and warnings carefully before starting installation. Failure to follow these instructions may result in a possible electric shock, fire hazard and/or injury and will void the warranty.

LISTINGS AND CODE APPROVALS
THE BUILDERS BOX SERIES HAS BEEN TESTED AND APPROVED IN ACCORDANCE WITH THE CSA, No.220391, STANDARDS FOR FIXED AND LOCATION DEDICATED ELECTRIC ROOM HEATERS.

MODEL SPECIFICATIONS

Model Number| Description| Voltage| Watts| Remote Control| Amps
---|---|---|---|---|---
39EB500ARA| 39”Electric Box without any doors| 120/208/240| 1440/2100/2800| YES| 12/10.1/11.7
39EB500GRA| 39”Electric Box with glass front| 120/208/240| 1440/2100/2800| YES| 12/10.1/11.7
39EB500GRS| 39”Electric Box with double swing door| 120/208/240| 1440/2100/2800| YES| 12/10.1/11.7

!!! WARNING !!!
THE INSTALLATION OF THE FIREPLACE UNIT MUST COMPLY WITH THE APPLICABLE LOCAL AND/ OR NATIONAL ELECTRICAL CODES AND UTILITY REQUIREMENTS. THIS INSTALLATION SHOULD BE ENTRUSTED TO DULY QUALIFIED PERSONNEL WHERE REQUIRED BY LAW.

STEP – BY – STEP INSTALLATION OVERVIEW

(please read all instructions before installation)

1. Rough in framing following the recommended dimensions. (see figure 1)
   Framing Specifications: Figure 1
   

2. Allow at least 8” of service cable for connecting power supply wire to junction box on fireplace insert when installing before finishing wall. Allow up to 4 feet of service cable for connecting power supply wire to junction box on fireplace insert after finishing wall.

3. Remove the outer jacket and strip the individual conductors ½” from end.

4. Loosen the screw securing the junction box cover and remove the cover.

5. Place unit in position in the framed opening, level with shims if necessary and attach unit to frame using mounting flanges provided ( see Section 3).

6. Wire a dedicated, properly fused circuit with a 15 amp rating for the appropriate voltage (120, 208/240). (See table above)

7. Place all connections inside the junction box. Secure the junction box cover on the unit. When installing a cable clamp make sure it grips only the jacket of the service cable and thermostat wire.

!POWER SELECTION WARNING!

This unit is factory wired for 120 volt power supply. If 240 volt operation is required, slide the voltage switch and reconfigure the wiring accordingly (see figure 2). Wires L1, L2, N & G are attached to the rear of the junction box for easy access.

Section 1: Framing

This fireplace is a zero clearance design. No combustibles can be placed on the top surface of the fireplace. Combustibles may be installed to the edge of the unit.

Four mounting flanges on the sides of the unit are provided to facilitate installation. Insulation and vapor barrier should be placed a minimum of 2 inches from the unit.

A| B| C| D| E| F| G| H| I| J| K| L| M
---|---|---|---|---|---|---|---|---|---|---|---|---
16.0”| 37.0”| 32”| 32.4”| 27.0”| 38.9”| 36.0”| 22.0”| 28.0”| 15.6”| 55.0”| 38.9”| 38.9”

Section 2: Recommended Power Supply Wire Specifications

For 120 volt installations use two conductor, non-metallic sheath cable with ground wire (3 wires total) for the incoming power supply on fireplace inserts. Use the appropriate wire to meet local and national electrical codes for
rated power consumption.

For 208/240 volt installations use three conductor, non-metallic sheath cable with ground wire (4 wires total) for the incoming power supply on fireplace inserts. Use the appropriate wire to meet local and national electrical codes for rated power consumption. Four mounting flanges on the sides of the unit are provided to facilitate installation. Insulation and vapor barrier should be placed a minimum of 2 inches from the unit. Two conductor, non-metallic sheath cable with ground wire (3 wires total) is recommended  for installation of a wall mounted thermostat for use on fireplace inserts.

Recommended Wire and Fusing Requirements
Use appropriate wire to meet local and national electrical codes for rated power consumption. All wire gauges should be 12 gauge with a dedicated 15 amp breaker.

39EB500GRA Single Glass Door Open

The 39EB500GRA with the glass front has concealed latches, to open the glass front follow these steps:

1. There are 2 concealed latches; facing the fireplace the latches are on the upper right and lower right corner of the glass. The latch positions are illustrated in Figure A.
2. In the gap between the glass frame and the larger fireplace frame there is a small tab that needs to be moved to open the glass front.
3. Using a household key or small screw driver (not provided) carefully place the key between the glass frame and fireplace frame as shown in figure B.
4. Using the key move the latch tab left to the open position, illustrated in figure B.
5. The latches are spring loaded, once correctly opened they will hold in the unlocked position.
6. Service or install the fireplace.
7. Close the glass front with the latch tabs in the unlocked position, using a key engage the spring loaded latch tabs.

Important Instruction:

The 2 switches (Figure C) located on the right side of emberbed must be in the on postions for any functions including the remote to work. Turn these 2 switches off when servicing this appliance.

Section 3: Voltage Selector Switch Location

Important:
Ensure that the incoming power supply voltage matches the setting of the voltage selector switch!!!!!!

Caution:
When changing the voltage selector switch from 240 volts to 120 volts ensure that the power supply is turned off.

The voltage selector switch is located behind the top brick panel on the right hand corner. Section 3: Voltage Selector Switch Location When wiring the unit for 208/240 volts the voltage selector switch should be in the230 volt position. (see figure 2) When wiring the unit for 120 volts the voltage selector switch should be in the 115 volt position. **(see figure 2)

**

Section 4: Mounting Flanges

There are two mounting flanges located on each side of the fireplace insert. In order to facilitate the transportation, we make the mounting flanges into flat status. Please bend the mounting flanges into 90° using suitable hardware before installation. **(please see the figure 3)

**

Section 5: 120 Volt Installation Instructions

Important

• The unit is factory configured for 120 volt operation.
• Use 2 conductor wire with ground (3 wires total) from the power supply (breaker panel) to the junction box on the unit.
• All wiring must be completed prior to installing the unit.
• Ensure that the voltage selector switch is in the proper position for the required supply voltage prior to connecting the unit to the power supply.

1. Locate voltage selector switch behind the top brick panel in the right hand corner.
2. Confirm the switch is set to 120 volt configuration ( 115 volt is printed on switch).
3. Loosen the screw securing the junction box cover and remove the cover.
4. Remove the knockouts (if necessary) or use a cable clamp (not provided).
5. Pull out the four wires marked L1, L2, N, and G.
6. Connect the black L1 wire from the unit to the black L1 from the power supply.
7. Connect the red L2 wire and the N wire from the unit to the N wire from the power supply.
8. Connect the green ground wire from the unit to the ground from the power supply.
9. Ensure that all connections are tight.
10. Insert all the wiring back into the unit and secure with a cable clamp.
    Junction Box Locator: Figure 6
    

Voltage Selector Switch Troubleshooting

Switch Setting| Power| Result| Solution
230V| 120V| The fireplace will function but the heater will not work correctly. The heater function indicator will flash continuously.| Use the two switches located right of the emberbed to cut power to the fireplace then correctly set the voltage selector switch and turn back on the power and operateas normal.
115V| 240V| The fireplace will not function, the Function Indicator will display “UE.”

**Figure 6: 120V Wire Connection Diagram

**

Section 7: 240 Volt Installation Instructions

Important

• The unit is factory configured for 120 volt operation. You must set the voltage selection switch to 240 volts (230 volt is printed on the switch.
• Use 3 conductor wire with ground (4 wires total) from the power supply (breaker panel) to the junction box on the unit.
• All wiring must be completed prior to installing the unit.
• Ensure that the voltage selector switch is in the proper position for the required supply voltage prior to connecting the unit to the power supply

1. Locate voltage selector switch behind the top brick panel in the right hand corner. . (see figure 2 on page 3)
2. Confirm the switch is set to 240 volt configuration (230 volt is printed on switch).
3. Loosen the screw securing the junction box cover and remove the cover.
4. Remove the knockouts (if necessary) or use a cable clamp (not provided).
5. Pull out the four wires marked L1, L2, N, and G.
6. Connect the black L1 wire from the unit to the black L1 from the power supply.
7. Connect the red L2 wire from the unit to the red L2 from the power supply.
8. Connect the white N wire from the unit to the white N wire from the power supply.
9. Connect the green ground wire from the unit to the ground from the power supply.
10. Ensure that all connections are tight.
11. Insert all the wiring back into the unit and secure with a cable clamp.

Junction Box Locator: Figure 8

**Figure 8: 240V Wire Connection Diagram

**

Section 8: Wiring Schematic: Fireplace Wiring Diagram

ATTENTION

IF YOU HAVE ANY PROBLEMS OR QUESTIONS, EMAIL OR CALL CUSTOMER SERVICE BEFORE YOU RETURN THIS PRODUCT TO THE STORE WHERE IT WAS PURCHASED.

For Customer Service: www.twinstarhome.com
in English Call: 866-661-1218
in Spanish Call: 866-661-1218
in French Call: 866-374-9203

References

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