frameo 2023 Photo Frame User Manual
- June 17, 2024
- frameo
Table of Contents
frameo 2023 Photo Frame User Manual
Getting started
Congratulations on your brand new Frameo photo frame!
If you are new to using Frameo then start by following the Frameo quick setup
or follow the on-screen guide when powering it on for the first time.
Once you have set up your Frameo frame, you can start connecting it to your
friends and family.
Frameo app
To send photos to your frame, use the Frameo app for iOS or Android.
Video tutorials
Check out our “Frameo Tutorials” playlist on YouTube with informative videos where we guide you on how to get started using Frameo. Scan the code to the right or use the link to find the playlist.
Frameo quick setup
When starting your frame for the first time, you will need to set up the frame.
- Select a language. This will be the language used on the Frameo.
- Connect your frame to the internet by connecting it to Wi-Fi.
- Verify or correct the date and time.
- Frameo may ask you to update to the latest version. It is recommended to update your frame before continuing if asked to.
- Enter your name, and the location where you have placed your frame e.g. “John Doe” and “Living room”, “Kitchen” or “Office”. Finally set the time zone if not already correct.
Start using Frameo
Next step is to connect Frameo with your friends and family by providing them
with a code from your frame.
If you want to be able to send photos to the frame yourself, start by
downloading the app for iOS or Android on App
Store
or Google
Play. Then use
the code to connect your frame and app as described below.
Connecting a new friend
Make sure that your friend has downloaded and installed the Frameo app.
Click the add friend icon on your frame . A dialog will appear showing a
connection code, which is valid for 12 hours.
Now share this code in whatever fashion you prefer e.g. SMS, E-Mail, IM, phone
call, to your friend.
Once your friends have added the code in their Frameo app, they will automatically appear on your frame and be able to send you photos.
Read chapter Change options for a friend to allow connected friends, to retrieve and share the connection code via the smartphone app.
Navigating your Frameo
Swipe left or right to go through your photos.
To access the menu, simply tap once on the screen.
The Fill frame option is the default. The photo is scaled so that it fills the whole screen. It will be centered around what is selected as the most important part. See the first picture below.
Fit to frame will make sure that the entire photo is shown on the screen. See the second picture below.
Power menu
NB. Make sure to always use the power off button on the device or in the power menu to turn Frameo off. Never disconnect power when Frameo is running.
React menu
Tap one of the reactions to let the sender know how it made you feel.
External storage menu
Clock and Weather widgets
The current time and weather will appear in the upper-right corner of the
frame when the frame has received at least one photo. Tapping either of these
will open the weather menu.
Weather menu
The weather menu contains more detailed weather forecasts and has shortcuts to
weather-related settings.
Settings
Through the settings, you can personalise your frame to your needs.
My frame
Frame name
Changes the name of your frame. This is also the name that connected friends
and family will see in their list of connected frames in the smartphone app.
Frame location
Changes the location of your frame. This is the location displayed on your
friends’ and family’s list of connected frames which can help to distinguish
frames from each other.
Set language
Sets the language used on the frame.
Weather location
Sets the location for the frame’s weather feature, ensuring that your frame
displays the appropriate weather forecast for you.
Temperature unit
Toggles between the Fahrenheit and Celsius temperature scales.
Date
Sets the date used on the frame.
Time
Sets the time used on the frame.
Frameo will automatically try to set the correct date and time when connected
to the internet.
Time zone
Sets the time zone used on the frame.
Set first day of week
Sets which day of the week is considered the first.
Enable/Disable 24-hour format
Enables, and disables, 24-hour time format.
Manage photos
In the manage photos menu you can see how many photos are on your frame and the storage they use. You can also see the amount of storage left available on your device for storing new photos.
For more information, please visit our help center: https://frameo.net/usb_faq
Export photos
Allows you to export photos from the frame to external storage (e.g. microSD
card).
The export function will export all photos on the frame as well as profile
pictures.
Play from external storage
Enables / disables playback of photos and videos directly from an external
storage (e.g. microSD card) without taking up space on the frame.
My Friends
This list contains all the connected friends that are allowed to send photos to your frame.
Change options for a friend
Click the options icon to open the friend options menu. From here you can
allow / disallow if a friend may share the code to the frame. If this is
enabled the friend can retrieve and share the code to the frame from his/her
app.
From the options menu you can also delete a friend, by pressing the DELETE FRIEND button. This will remove the friend from the list and thereby remove their permission to send photos to the frame. You will then be asked to confirm the removal and if you would like to remove all photos previously received from this friend.
Add person
To allow a new person to send you photos, simply tap the add friend button and
share the presented code in whatever way you prefer.
Display
Brightness level
Adjust the brightness level of the screen.
Sleep mode
Frameo offers a sleep mode which turns off the screen to reduce power
consumption. The default setting is to turn off the screen at 23:00 and turn
on the screen again at 07:00 every day.
This can be altered by changing your sleep schedule(s). It is possible to have
multiple schedules active at once to e.g. have different settings for weekdays
and the weekend or a separate schedule to turn off the frame while at work.
Slideshow
Timer
Set the duration that a photo should be displayed before showing the next
photo.
Fill frame
Set the default frame photo setting. Check to set default to fill which makes
the photos fit the device screen according to the most important part of the
photo. Uncheck to make the photo fit inside the screen of the device, adding
background bars on the sides or top/bottom.
Frame background
Choose between several different frame background options to be shown as bars
if the photo does not fill the screen.
Photo display order
Sets the order in which your photos are displayed on the frame.
- By date taken: Photos are shown in order of when it was taken.
- By date received: Photos are shown in order of when it was received.
- Shuffle: Photos are shuffled and shown in a random order.
Reverse photo display order
Sets if photos are displayed newest to oldest or oldest to newest.
Show caption
Set whether or not to display the captions that your friends have sent with
the photo. Check to display captions. Uncheck to hide captions.
Show clock
Set whether or not to display the clock widget in the upper-right corner of
the slideshow.
Show weather
Set whether or not to display the weather widget in the upper-right corner of
the slideshow.
Autoplay
Enables/disables autoplay of videos in the slideshow. Videos can always be
manually started regardless of this setting.
Video playback
Determines how videos should be played when autoplay is enabled.
- Loop videos: The video will loop until the slideshow timer is up.
- Play once: The video will play once and show its thumbnail until the timer is up.
- Play once and continue: The video will play once and continue to the next photo, or video, once it completes.
Auto mute
Enable to automatically mute the video volume after a short period of time of
not interacting with the frame.
Video volume
Adjust the volume level for video sounds on the frames.
Wi-Fi
Set which Wi-Fi the frame connects to. If you are connecting to a network with a captive portal Connection status will say that Wi-Fi login is required and show . Tap this to open a login screen where you can enter credentials to access the network
Wi-Fi details
Use ℹ to show details about the current connected Wi-Fi.
Reset Wi-Fi
Use ⁝ to delete all Wi-Fi information and restart your frame.
Notifications
Show notifications
Enables/disables whether notifications are shown in the slideshow (e.g. when a
new photo is received).
Notification volume
Adjust the volume level for notification sounds.
Storage space
Enables/disables notifications shown when frame storage is low.
Backup
Enables/disables notifications shown if automatic backup has failed.
Network connection
Enables/disables notifications showing network connection status.
New photos
Enables/disables notifications shown when receiving new photos.
New friends
Enables/disables notifications shown when new friends are added.
Software update
Enables/disables notifications shown when a software update has been
installed.
Feature news
Enables/disables notifications shown when new exciting features are added.
Date and time
Enables/disables notifications shown if time or date is not set correctly.
Backup and Restore
Backup frame to external storage (e.g. microSD card)
Tap to make a backup of your photos, friends and settings. The time of the
latest successful backup is also displayed here.
Any existing backup on the external storage will be overridden!
Automatic backup
If checked, your frame will automatically take a backup within 30 hours of
receiving new photos or making changes to your frame.
Restore from backup
Before you attempt to restore your frame, start by confirming that your backup
is up-to-date. This is done by confirming the date under “Backup frame to
external storage (e.g. microSD card)”. If e.g. the last backup is too old or
if no backup is made, then press the “Backup frame to external storage (e.g.
microSD card)” button to make a new backup.
NB: To keep both the old and the new frame operational at the same time after restoring from backup, please make sure that both frames are updated to the latest version beforehand.
f you wish to restore a backup on a frame that has already been setup, then you must first reset the frame. This is done by pressing the “Reset frame” button. This will delete all data on the Frameo and reset the Frameo to its setup screen.
On the setup screen you can select the “Restore from backup” button which will restore your frame according to the backup.
If the “Restore from backup” button isn’t visible, then confirm that the external storage (e.g. microSD card) is correctly mounted.
Reset frame
Removes all data from your frame.
This will permanently remove all your photos, friends/connections and
settings.
Help
Guide
Shows the quick start guide, which was shown when you first started the frame.
Support
Find contact information for Frameo’s support team, and find technical device
information.
The menu features a special QR code that is there for our support staff to
scan. It contains additional device details and information, enabling our
support team to efficiently address your specific concerns and provide
accurate assistance. Simply take a photo of the QR code and share it with our
support staff.
About
Peer ID
This is a unique ID for your photo frame. When contacting our support, please
provide this ID with your message.
Frameo version
Shows what version of the Frameo software is currently installed on your
frame.
Check for update
Check if an update is available for your frame.
Beta program
If checked the device will join the Beta program where it will receive updates
more frequently and before normal release devices.
Third party attributions
Open source libraries
Opens a list of open source libraries used in the app and their licenses
Share anonymous analytics data
Sharing anonymous analytics data helps us tremendously to improve the Frameo
software. We understand if you do not wish to share this data with us. Keep it
checked if you wish to help us improve Frameo. Set unchecked to deny the
sharing of anonymous analytics data.
Privacy
For more information regarding privacy, please visit http://privacy.frameo.net
Support
Please visit https://support.frameo.net/hc for FAQ, support and to provide feedback.
Warranty, Compliance, Support and Safety information
For more information regarding warranty, hardware compliances, support and safety please refer to the material included in the package.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will
not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
— Reorient or relocate the receiving antenna.
— Increase the separation between the equipment and receiver.
— Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
— Consult the dealer or an experienced radio/TV technician for help.
Warning: changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment
Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment.
This equipment should be installed and operated with minimum distance 20cm
between the radiator and your body.