REDTIGER X20 Pro 4K Dash Cam Loop Recording and Wi-Fi and G Sensor User Manual

July 25, 2024
Redtiger

REDTIGER X20 Pro 4K Dash Cam Loop Recording and Wi-Fi and G Sensor

Product Information

Specifications

  • Product Name: 4K Dash Cam X20 Pro
  • Features: Loop Recording, Wi-Fi Connectivity, G-Sensor
  • SD Card: 64GB SD card included; supports Class 10 U3 or higher-rated SD card up to 128GB

Product Usage Instructions

Before installation, ensure the following items are present:

  • Dashcam unit with installed 64GB SD card
  • Class 10 U3 or higher-rated SD card (if not using the original)
  • Install the front camera at the top of the front windshield after cleaning the area.
  • Insert the SD card into the dashcam slot, ensuring it locks in place.
  • Adhere the dashcam to the windshield using the provided adhesive tape.
  • Download and install the ‘GoLook’ app on your smartphone.
  • Enable the dashcam’s Wi-Fi and connect your phone to ‘HimDvr_**’ with password ‘12346578’.
  • Open the ‘GoLook’ app to view stored video files.

Safety Information

  • Read the manual thoroughly before using the dashcam to ensure safe and proper operation.
  • Manual contents may change without notice to improve product performance.

Important Safety Information

This instruction manual provides information on how to operate your dashcam. We recommend reading through this manual before using the dashcam to ensure correct usage. The contents of this manual may change without prior notice to enhance product performance.

  • Do not disassemble, repair, or modify the product yourself, as this may cause fire, electric shock, or malfunction. Contact the service center for internal inspection and repair.
  • If any foreign matter enters the product, detach the power cord immediately and contact the service center for repair.
  • Avoid adjusting the product while driving to prevent accidents.
  • Stop or park your car in a safe place before installing and setting up the product.
  • Do not install the product where it can obstruct the driver’s field of vision, as this may cause an accident.
  • Use only undamaged and unmodified power cords provided by the manufacturer, as damaged or modified cords may result in an explosion, fire, or malfunction.
  • Avoid operating the product with wet hands, as this may lead to electric shock.
  • Do not install the product in environments with high humidity or combustible gases/liquids, as this may result in an explosion or fire.
  • Keep the product away from infants, children, or pets to prevent the risk of swallowing small components or saliva entering the product, which could cause a short circuit and lead to an explosion.
  • When cleaning the inside of the car, avoid spraying water or wax directly onto the product to prevent fire, electric shock, or malfunction.
  • If you notice smoke or an unusual smell from the power cord, immediately detach it and contact the service center or your distributor.
  • Regularly clean the terminals of the power cord to prevent excessive heat buildup and fire.
  • Ensure to use the correct input voltage to avoid the risk of explosion, fire, or malfunction.
  • Securely plug in the power cord to prevent it from easily disconnecting, which could lead to a fire.
  • Do not cover the product with any material, as this may cause external deformation or fire. Always use the product and peripherals in a well-ventilated location.

Component

  • Before installing the dashcam, please check each item below.

NOTE: A 64GB SD card has been installed in the dashcam. If using a non- original SD card, please purchase a Class 10 U3 or higher-rated SD card, with a maximum capacity of 128GB, and format the memory card in the dashcam before use.

Installation

  • Install the front camera at the top of the front windshield.
  • Remove any foreign matter and clean and dry the windshield before installation.
  1. Turn off the engine, and gently push the card into the slot until it locks in place. (Please use a Class 10 or higher-speed U3 micro SD card.)
  2. Find a suitable place on the windshield that doesn’t obstruct the driver’s field of vision. Remove any foreign matter, and clean and dry the windshield before installation. Peel off the layer of the electrostatic sticker and adhere it to the windshield to mark the position.
  3. Peel off the film from the double-sided tape and attach the front camera to the electrostatic sticker. Adjust the angle of the lens by rotating the front camera body.
  4. Peel off the film from the double-sided tape and attach the rear camera to the rear windshield. Adjust the angle of the lens by rotating the rear camera body. Connect the front camera and the rear camera.
  5. Use a pry tool to lift the edges of the rubber window sealing and molding, and tuck in the rear camera connection cable.
  6. Plug the cigarette lighter power cable into the cigarette lighter socket. Use the pry tool to lift the edges of the windshield trim/molding and tuck in the power cord.
  7. Turn on the engine. The dashcam will power up and start recording. Video files are stored on the micro SD card. Turn off the engine, and the dashcam will automatically stop recording and power down.
  8. You must use the original car charger. If you need to use another car charger, please use a 12V car charger.

Wiring Diagram

Product Instructions

Button Instructions

  • Power Button: Short press to turn WiFi on or off; long press for 5 seconds to reboot the device’s software.
  • Capture Button: Short press to take a photo; long press for 5 seconds to restore factory settings.
  • Reset Hole: Short press to reset the device’s hardware by power cycling.

Note: If WiFi is not connected, it will automatically turn off after 5 minutes and must be manually re-enabled.

Indicator Light Instructions
Blue Light Status:

  1. Slow flashing: recording in progress
  2. Solid: not recording

Red Light Status

  1. Light off: device normal
  2. Fast flashing: TF card or WiFi abnormality

Both red and blue lights flashing rapidly: the dashcam device is upgrading firmware.

Using the App to Configure Your Dashcam

Check real-time video using your smartphone.

  1. Search for the“GoLook” app and install it on your smartphone.
  2. Open the device’s Wi-Fi (short press the power button to toggle Wi-Fi on/off).
  3. The device will generate a Wi-Fi hotspot named ‘HimDvr_**’ . Find this Wi-Fi name in your phone’s settings under Wi-Fi and connect to it; the default password is ‘12346578.’ Open the ‘GoLook’ app to view the video files stored on the device.

NOTE

  1. When your phone is connected to WiFi, you cannot operate the dashcam.
  2. WiFi Direct allows you to directly connect your smartphone to the dashcam via WiFi within a range of 10 feet.

Specification

Mode Name X2
Color Black
Maximum video recording resolution: 4K(3840*2160)
VideoResolution/FrameRate Front Cam: UHD4K(3840×2160@30FPS)

Front+RearCam:4K(3840×2160@30FP

S)+FullHD (1920×1080@30FPS)

Video format| MP4
Video Code:| H.264
Photo format:| JPEG/JPG
G-sensor:| Built-in3-AxisAcceleration Sensor
LoopRecording:| Support
Memory:| Max support 128GB(Class10,U3 Speed. Only one 64GB micro SD in the dashcam)
Start time:| 3S
---|---
Working voltage:| 12V
Working current:| 250 mA (typical value) (DC 12V)
Quiescent current:| Below 1mA
Storage temperature (℃):| (-30℃-80℃)
Service temperature (℃):| (-15℃-75℃)
Operation humidity (℃):| 15%-60%RH
Farah capacitance| 1.5f
Wide-voltage auto adaptation:| The power supply environment in the vehicle is reduced to 5V
Power-off video saving:| Support (blackout video available)
Parking monitoring:| Support (with the three-core step-down line, protection voltage 11.8V)

NOTE

  1. Please use only the original car charger included in this package.
  2. When using, be sure to connect to power as it is built-in. The capacitor (only 1mAh lithium metal battery, used for timekeeping) requires power.
  3. We recommend using a Class 10 U3 SD card for optimal performance. Using third-party or unqualified SD cards may affect the dashcam’s performance and in some cases, may cause

FAQ

Q1: Does the camera automatically turn on/off?

Ensure the output current reaches 12V and use our car charger. Also, make sure both the front and rear cameras are in charging mode. The dashcam restarts for enhanced stability.

Q2: Why is the video image blurry?

Remove the lens protective film, clean the lens, and ensure the windshield is clean without grease, dirt, or debris.

Q3: Why does the camera get hot?

Your camera may heat up slightly during operation due to video recording, which is normal. The dashcam may get warm during use due to high-speed recording (not exceeding 158°F/70°C).

Q4: My dashcam has no power, but can I use it on my computer?

If the cigarette lighter power line isn't working, check the car's fuses. If the power line plug is fused, check for cable damage, which could cause the fuse to blow.

Q5: Why can't I play video files on my computer?

The video files in the dashcam are in MP4 format, which may not be compatible with your PC if the appropriate playback software isn't installed.

Q6: Why is there no sound in the videos?

Check if the device's microphone is turned on.

Q7: Why does the camera display a memory error or record video segments of inconsistent length (e.g., 6, 10, 14, 18 seconds)?

Using unqualified or third-party SD cards may affect the dashcam's performance, leading to random restarts. If it still doesn't work properly, the TF card used during recording may not meet the requirements.

FCC STATEMENT

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. this device must accept any interference received, including interference that may cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, according to part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and the receiver.
  • Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20cm between the radiator & your body.

CONTACT

Customer Service

  • Defective or damaged item?
  • Inaccurate description?
  • Missing parts or accessories?
  • Performance or quality not adequate?
  • Wrong item was sent?
  • ELCIHEV8@hotmail.com. Quick reply within 12 hours
  • Please contact us before returning an item.
  • We will help you solve any problems.

Attaching your order number when sending the email will help us solve your problem quickly.

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