Frameo ZN-DP1002 Smart WiFi Digital Photo Frame User Manual

Frameo ZN-DP1002 Smart WiFi Digital Photo Frame

Getting started

Congratulations on your brand new Frameo photo frame! If you are new to using Frameo then start by following the Frameo quick setup or follow the on-screen guide when powering it on for the first time. Once you have set up your Frameo frame, you can start connecting it to your friends and family.

Frameo app

To send photos to your frame, use the Frameo app for iOS or Android.

Video tutorials

Check out our “Frameo Tutorials” playlist on YouTube with informative videos where we guide you on how to get started using Frameo. Scan the code to the right or use the link to find the playlist. bit.ly/3zKtxWX

Frameo quick setup

When starting your frame for the first time, you will need to set up the frame.

• Select a language. This will be the language used on the Frameo.
• Connect your frame to the internet by connecting it to Wi-Fi.
• Verify or correct the date and time.
• Frameo may ask you to update to the latest version. It is recommended to update your frame before continuing if asked to.
• Enter your name, and the location where you have placed your frame e.g. “John Doe” and “Living room”, “Kitchen” or “Office”. Finally set the timezone if not already correct.

Start using Frameo

Next step is to connect Frameo with your friends and family by providing them with a code from your frame.
If you want to be able to send photos to the frame yourself, start by downloading the app for iOS or Android on App Store or Google Play. Then use the code to connect your frame and app as described below.

Connecting a new friend

Make sure that your friend has downloaded and installed the Frameo app. Click the add friend icon on your frame . A dialog will appear showing a connection code,

which is valid for 12 hours. Now share this code in whatever fashion you prefer e.g. SMS, E-Mail, IM, phone call, to your friend. Once your friends have added the code in their Frameo app, they will automatically appear on your frame and be able to send you photos. Read chapter Change options for a friend to allow connected friends, to retrieve and share the connection code via the smartphone app.

Navigating your Frameo

Swipe left or right to go through your photos. To access the menu, simply tap once on the screen.

In the menu, you will find the most used features.

• Add Friend
  This will generate a code that you can share with your friends and family so they can connect and send photos to your frame.

• Settings
  Opens the Settings.

• Power menu
  Opens the Power menu.

• React
  Opens the React menu.
  NB. The React menu can also be accessed by double-tapping on the screen.

• Hide photo
  Hides the current photo. This means that the photo will no longer be shown in the slideshow. If needed the photo can be shown again through the settings menu.

• Gallery
  Opens a gallery which allows for easy and fast navigation through your photos.

• Fit to frame/Fill frame
  This toggles how the photo is shown.

The Fill frame option is the default. The photo is scaled so that it fills the whole screen. It will be centered around what is selected as the most important part. See the first picture below. Fit to frame will make sure that the entire photo is shown on the screen. See the second picture below .

• Adjust photo
  Allows you to adjust the position of the photo in the frame for an even better fit. Here you can also use to rotate your photo, and you can use to edit the caption on imported photos. For received photos, please ask the sender to edit the caption in the Frameo app.

Interacting with videos

When a video is shown two additional controls are shown. One for play/pause of the video and one to control the volume level for video sounds.

Press to start the video playback. Pressing will pause the video playback.

Press to open the volume slider. Use the slider to adjust the volume level for video sounds.

Pressing will mute the video while pressing will unmute the video.

Power menu

Tap the power icon to access the power menu. Here you can power off using , restart your frame using or enter sleep mode using

NB. Make sure to always use the power off button on the device or in the power menu to turn Frameo off. Never disconnect power when Frameo is running.

React menu

Tap one of the reactions to let the sender know how it made you feel.

External storage menu

When inserting an external storage (e.g. a microSD card) a menu will automatically appear with three options: Press to play photos directly from the external storage, press to import photos to the internal memory of your frame or press to make a backup of your frame.

Clock and Weather widgets

The current time and weather will appear in the upper-right corner of the frame when the frame has received at least one photo. Tapping either of these will open the weather menu.

Weather menu

The weather menu contains more detailed weather forecasts and has shortcuts to weather-related settings.

Shows the weather location of your frame. Tap to access the weather location settings.

• 1 DAY
  1-day forecast which includes weather conditions for time periods of the day.

• 4 DAY
  4-day forecast. Tap to see the weather forecast for the next four days.

Displays the frame’s current time. Tap to access the time settings.

Settings

Through the settings, you can personalize your frame to your needs.

My frame

• Frame name
  Changes the name of your frame. This is also the name that connected friends and family will see in their list of connected frames in the smartphone app.

• Frame location
  Changes the location of your frame. This is the location displayed on your friends’ and family’s list of connected frames which can help to distinguish frames from each other.

• Set language
  Sets the language used on the frame.

• Weather location
  Sets the location for the frame’s weather feature, ensuring that your frame displays the appropriate weather forecast for you.

• Temperature unit
  Toggles between the Fahrenheit and Celsius temperature scales.

• Date
  Sets the date used on the frame.

• Time
  Sets the time used on the frame.
  Frameo will automatically try to set the correct date and time when connected to the internet.

• Time zone
  Sets the time zone used on the frame.

• Set first day of week
  Sets which day of the week is considered the first.

• Enable/Disable 24-hour format
  Enables, and disables, 24-hour time format.

Manage photos

In the manage photos menu you can see how many photos are on your frame and the storage they use. You can also see the amount of storage left available on your device for storing new photos.

• Show/hide photos
  Select which photos to hide by tapping them. Hidden photos will NOT be deleted from your frame and you can always select them to be shown again. Use to hide or show all photos.

• Delete photos
  Select photos that you want to permanently delete from your frame by tapping the photo. Use to select or deselect all and to permanently delete the selected photos.

• Import photos

  • Allows you to import photos from an external storage (e.g. microSD card).
  • Before you try to import photos, make sure you have an external storage (e.g. microSD card) inserted into your frame with the photos you wish to import.
  • Start by selecting the photos that you want to import onto your frame. Once selected tap the import button to start the import process.
  • Use to select or deselect all photos on the external storage (e.g. microSD card).
  • Use to set the sort order of photos before import and to order by ascending/descending.

• Transfer from computer
  Allows you to transfer photos from a computer using a USB cable. Enable the feature and then follow the on-screen guide for step-by-step instructions on how to transfer photos to your frame. For more information, please visit our help center: https://frameo.net/usb_faq

• Export photo
  Allows you to export photos from the frame to external storage (e.g. microSD card).
  The export function will export all photos on the frame as well as profile pictures.

• Play from external storage
  Enables/disables playback of photos and videos directly from external storage (e.g. microSD card) without taking up space on the frame.

My Friends

This list contains all the connected friends that are allowed to send photos to your frame.

• Change options for a friend
  Click the options icon to open the friend options menu. From here you can allow/disallow if a friend may share the code to the frame. If this is enabled the friend can retrieve and share the code to the frame from his/her app.
  From the options menu, you can also delete a friend, by pressing the DELETE FRIEND button. This will remove the friend from the list and thereby remove their permission to send photos to the frame. You will then be asked to confirm the removal and if you would like to remove all photos previously received from this friend.

• Add person
  To allow a new person to send you photos, simply tap the add friend button and share the presented code in whatever way you prefer.

Display

• Brightness level
  Adjust the brightness level of the screen.

• Sleep mode
  Frameo offers a sleep mode that turns off the screen to reduce power consumption. The default setting is to turn off the screen at 23:00 and turn on the screen again at 07:00 every day. This can be altered by changing your sleep schedule(s). It is possible to have multiple schedules active at once e.g. have different settings for weekdays and the weekend or a separate schedule to turn off the frame while at work. Your frame is not powered down or in standby, so you will still be able to receive photos during sleep mode.

Slideshow

• Timer
  Set the duration that a photo should be displayed before showing the next photo.

• Fill frame
  Set the default frame photo setting. Check to set the default to fill which makes the photos fit the device screen according to the most important part of the photo. Uncheck to make the photo fit inside the screen of the device, adding background bars on the sides or top/bottom.

• Frame background
  Choose between several different frame background options to be shown as bars if the photo does not fill the screen.

• Photo display order
  Sets the order in which your photos are displayed on the frame.

  • By date taken: Photos are shown in order of when it was taken.
  • By date received: Photos are shown in order of when it was received.
  • Shuffle: Photos are shuffled and shown in random order.

• Reverse photo display order
  Sets if photos are displayed from newest to oldest or oldest to newest.

• Show caption
  Set whether or not to display the captions that your friends have sent with the photo. Check to display captions. Uncheck to hide captions.

• Show clock
  Set whether or not to display the clock widget in the upper-right corner of the slideshow.

• Show weather
  Set whether or not to display the weather widget in the upper-right corner of the slideshow.

• Autoplay
  Enables/disables autoplay of videos in the slideshow. Videos can always be manually started regardless of this setting.

• Video playback
  Determines how videos should be played when autoplay is enabled.

  • Loop videos: The video will loop until the slideshow timer is up.
  • Play once: The video will play once and show its thumbnail until the timer is up.
  • Play once and continue: The video will play once and continue to the next photo, or video, once it completes.

• Auto mute
  Enable to automatically mute the video volume after a short period of time of not interacting with the frame.

• Video volume
  Adjust the volume level for video sounds on the frames.

Wi-Fi

Set which Wi-Fi the frame connects to. If you are connecting to a network with a captive portal Connection status will say that Wi-Fi login is required and show . Tap this to open a login screen where you can enter credentials to access the network.

• Wi-Fi details
  Use to show details about the current connected Wi-Fi.

• Reset Wi-Fi
  Use to delete all Wi-Fi information and restart your frame.

Notifications

• Show notifications
  Enables/disables whether notifications are shown in the slideshow (e.g. when a new photo is received).

• Notification volume
  Adjust the volume level for notification sounds.

• Storage space
  Enables/disables notifications shown when frame storage is low.

• Backup
  Enables/disables notifications shown if the automatic backup has failed.

• Network connection
  Enables/disables notifications showing network connection status.

• New photos
  Enables/disables notifications shown when receiving new photos.

• New friends
  Enables/disables notifications shown when new friends are added.

• Software update
  Enables/disables notifications shown when a software update has been installed.

• Feature news
  Enables/disables notifications shown when new exciting features are added.

• Date and time
  Enables/disables notifications shown if the time or date is not set correctly.

Backup and Restore

Backup frame to external storage (e.g. microSD card)

Tap to make a backup of your photos, friends, and settings. The time of the latest successful backup is also displayed here. Any existing backup on the external storage will be overridden!

Automatic backup

If checked, your frame will automatically take a backup within 30 hours of receiving new photos or making changes to your frame.

Restore from backup

Before you attempt to restore your frame, start by confirming that your backup is up-to-date. This is done by confirming the date under “Backup frame to external storage (e.g. microSD card)”. If e.g. the last backup is too old or if no backup is made, then press the “Backup frame to external storage (e.g. microSD card)” button to make a new backup.

NB: To keep both the old and the new frame operational at the same time after restoring from backup, please make sure that both frames are updated to the latest version beforehand. If you wish to restore a backup on a frame that has already been set up, then you must first reset the frame. This is done by pressing the “Reset frame” button. This will delete all data on the Frameo and reset the Frameo to its setup screen. On the setup screen, you can select the “Restore from backup” button which will restore your frame according to the backup. If the “Restore from backup” button isn’t visible, then confirm that the external storage (e.g. microSD card) is correctly mounted.

Reset frame

Removes all data from your frame. This will permanently remove all your photos, friends/connections, and settings.

Help

• Guide
  Shows the quick start guide, which was shown when you first started the frame.

• Support
  Find contact information for Frameo’s support team, and find technical device information.
  The menu features a special QR code that is there for our support staff to scan. It contains additional device details and information, enabling our support team to efficiently address your specific concerns and provide accurate assistance. Simply take a photo of the QR code and share it with our support staff.

About

• Peer ID
  This is a unique ID for your photo frame. When contacting our support, please provide this ID with your message.

• Frameo version
  Shows what version of the Frameo software is currently installed on your frame.

• Check for update
  Check if an update is available for your frame.

• Beta program
  If checked the device will join the Beta program where it will receive updates more frequently and before normal release devices.

• Third-party attributions
  Open-source libraries
  Opens a list of open-source libraries used in the app and their licenses

• Share anonymous analytics data
  Sharing anonymous analytics data helps us tremendously to improve the Frameo software. We understand if you do not wish to share this data with us. Keep it checked if you wish to help us improve Frameo. Set unchecked to deny the sharing of anonymous analytics data.

Support and Privacy

• For more information regarding privacy, please visit http://privacy.frameo.net
• Please visit https://support.frameo.net/hc for FAQ, support and to provide feedback.

FAQ’s

What is the Frameo ZN-DP1002 Smart WiFi Digital Photo Frame?

The Frameo ZN-DP1002 is a smart digital photo frame that allows you to display and share photos through a WiFi connection.

How do I set up the Frameo ZN-DP1002 Photo Frame?

To set up the Frameo ZN-DP1002, you typically need to connect it to your WiFi network, follow the on-screen prompts to pair the frame with the Frameo app on your smartphone, and then start uploading and sharing photos.

What is the Frameo app?

The Frameo app is a companion application that you can install on your smartphone to manage and send photos to the digital photo frame.

How do I transfer photos to the Frameo ZN-DP1002?

You can transfer photos to the Frameo ZN-DP1002 by using the Frameo app on your smartphone. You can select photos from your phone’s gallery and send them directly to the photo frame.

Can I send photos to the frame remotely?

Yes, one of the main features of the Frameo ZN-DP1002 is its ability to receive photos remotely. You can send photos to the frame from anywhere as long as it’s connected to WiFi.

What size of photos does the Frameo ZN-DP1002 support?

The supported photo size may vary, but typically it supports standard photo sizes like 4×6, 5×7, and others. Check the product specifications for precise details.

Can I invite others to send photos to my frame?

Yes, you can invite friends and family to connect to your frame through the Frameo app. This allows them to send photos to your frame, making it a great way to share memories.

Does the frame have internal storage?

Yes, smart digital photo frames like the Frameo ZN-DP1002 usually have internal storage to store a certain number of photos even if the WiFi connection is temporarily lost.

Can I add captions or descriptions to the photos?

Some smart frames and apps allow you to add captions or descriptions to photos, but you’ll need to check the specific features of the Frameo ZN-DP1002 to see if this is supported.

Can I play videos on the Frameo ZN-DP1002?

Most digital photo frames are designed to display photos, not videos. However, some models might support short video clips or GIFs. Check the product specifications for details.

Does it have adjustable display settings?

Smart digital photo frames usually offer settings to adjust display brightness, slideshow duration, transition effects, and more. Refer to the frame’s manual for specific customization options.

Is the Frameo ZN-DP1002 compatible with other apps or platforms?

The compatibility of the Frameo ZN-DP1002 with other apps or platforms might vary. It’s best to refer to the product documentation or support resources to determine its compatibility beyond the Frameo app.

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