dacor HWHE36 Series Heritage Range Hoods User Manual

dacor HWHE36 Series Heritage Range Hoods

Product Information

The Heritage Range Hoods by Dacor are designed to provide top-level performance and enjoyment for decades to come. Built by families for families, Dacor is dedicated to serving your home with high-quality products.

Specifications

• Model Number: HWHE30/36/48, HWHP30/36/48
• Part No.: 113918 Rev. A

Important Safety Instructions
Please read this manual thoroughly to familiarize yourself with the controls, functions, and full potential of your new Dacor hood. Start with the Important Safety Instructions section on page 1. Your safety is our priority, and we encourage you to contact our Customer Assurance Team for any product support needs or assistance.

Product Usage Instructions

Important Info About Safety Instructions
The Important Safety Instructions and warnings in this manual do not cover all possible issues. Use common sense and caution when maintaining and operating the hood. Always contact the Dacor Customer Service Team about issues you cannot resolve.

Safety Symbols and Labels

• DANGER: Immediate hazards that WILL result in severe personal injury or death.
• WARNING: Hazards or unsafe practices that COULD result in severe personal injury or death.
• CAUTION: Hazards or unsafe practices that COULD result in minor personal injury or property damage.

DANGER
To avoid a possible explosion or fire, do not store/use combustible, flammable, or explosive vapors and liquids (e.g., gasoline) inside or around this or any other appliance. Also, keep items that could explode (e.g., aerosol cans) away from cooktop burners, ovens, and range hoods. Do not store flammable/explosive materials in adjacent cabinets/areas.

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR PERSONAL INJURY:

1. Use this unit only as intended by the manufacturer. If you have questions, contact the manufacturer.
2. Before servicing/cleaning the unit, turn the power off at the service panel, and lock the service disconnecting means so power cannot be switched on accidentally. If you cannot lock the service disconnecting means, securely fasten a prominent warning device (e.g., tag) to the service panel.

WARNING: CALIFORNIA PROPOSITION 65 WARNING
This product contains one or more chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

Frequently Asked Questions

• Q: Where can I find the model number, serial number, and purchase date?
  A: The model number, serial number, and purchase date can usually be found on a label located inside the range hood. Please refer to the user manual for specific instructions on locating this information.

• Q: How do I reduce the risk of fire when using the range hood?
  A: Follow these safety precautions to reduce the risk of fire:

  • Switch off the power at the fuse/junction box and lock the electrical panel door before performing any service.
  • If the electrical panel cannot be locked, securely fasten a prominent warning device (e.g., tag) to the panel.

To Our Valued Customer:
Congratulations on your purchase of the very latest in Dacor® products! Our unique combination of features, style, and performance make us a great addition to your home. To familiarize yourself with the controls, functions, and full potential of your new Dacor hood, read this manual thoroughly, starting at the Important Safety Instructions section (Pg. 1). Dacor appliances are designed and manufactured with quality and pride, while working within the framework of our company values. Should you ever have an issue with your hood, first consult the Troubleshooting section (Pgs. 8 – 9), which gives suggestions and remedies that may pre-empt a call for service. Valuable customer input helps us continually improve our products and services, so feel free to contact our Customer Assurance Team for assistance with all your product support needs.

Dacor Customer Assurance
14425 Clark Avenue
City of Industry, CA 91745

• Telephone: 833-35-ELITE (833-353-5483) USA, Canada
• Fax: 626-403-3130
• Hours of Operation: Mon – Fri, 5:00 a.m. to 5:00 p.m. Pacific Time
• Website: www.dacor.com/customer-care/contact-us

Thanks for choosing Dacor for your home. We are a company built by families for families, and we are dedicated to serving yours. We are confident that your new Dacor hood will deliver a top-level performance and enjoyment for decades to come.
Sincerely,

Important Safety Instructions

Installer: Leave these instructions with the appliance. Write the data plate information below before you install the unit.
Consumer: This manual contains important use and care information; read the manual completely before using this appliance. Save this manual for reference.
For Warranty information, see Pg. 9.
For other questions and issues, contact Dacor Customer Assurance (contact info, previous page). Have available the hood’s model and serial numbers, which are on the hood’s data label inside the hood. Remove the filters to view the label. Record these numbers below for easy reference.

• Model Number ____
• Serial Number ____
• Purhase Date _____

Important Info About Safety Instructions
The Important Safety Instructions and warnings in this manual do not cover all possible issues. Use common sense and caution when maintaining and operating the hood. Always contact the Dacor Customer Service Team about issues you cannot resolve.

Safety Symbols and Labels

• DANGER
  Immediate hazards that WILL result in severe personal injury or death.

• WARNING
  Hazards or unsafe practices that COULD result in severe personal injury or death.

• CAUTION
  Hazards or unsafe practices that COULD result in minor personal injury or property damage

DANGER
To avoid a possible explosion or fire, do not store/use combustible, flammable, or explosive vapors and liquids (e.g., gasoline) inside or around this or any other appliance. Also, keep items that could explode (e.g., aerosol cans) away from cooktop burners, ovens, and range hoods. Do not store flammable/explosive materials in adjacent cabinets/areas.

WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR PERSONAL INJURY:

• a. Use this unit only as intended by the manufacturer. If you have questions, contact the manufacturer.
• b. Before servicing/cleaning the unit, turn the power off at the service panel, and lock the service disconnecting means so power cannot be switched on accidentally. If you cannot lock the service disconnecting means, securely fasten a prominent warning device (e.g., tag) to the service panel.

WARNING: CALIFORNIA PROPOSITION 65 WARNING
This product contains one or more chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

General Safety Precautions
To reduce the risk of fire, electric shock, serious injury, or death when using your range hood, follow basic safety precautions, including these:

WARNING

• If you receive a damaged product, immediately contact your dealer/builder. Do not install/use a damaged hood.
• Verify that the hood was properly installed and grounded by a qualified installer according to the procedures in this guide. Have the installer show you the fuse or junction box so you can turn the power ON/OFF as needed.
• Do not install/repair/replace any part of the range hood unless specifically recommended by the procedures in this guide. A qualified service technician should perform all other services.
• To avoid the risk of electric shock:
  • Before service is performed, switch the power off at the fuse/junction box, and lock the electrical panel door so power cannot be switched on accidentally. If the electrical panel cannot be locked, securely fasten a prominent warning device (e.g., tag) to the panel.
  • Before cleaning the hood, turn off the main power switch (Pg. 3).
• Use the hood only as outlined in this manual. Do NOT use the hood to vent hazardous/explosive materials or vapors. If you have questions, contact Dacor (contact info on Pg. 1).
• Do not tamper with the controls.
• Never let the filters become blocked/clogged, or foreign objects (e.g., cigarettes, napkins) be sucked into the hood.
• To avoid a fire hazard: If the range/cooktop is near a window, do not use window coverings that could blow over the cooking surface and hood.
• Always run the hood fans when using your range/cooktop.
• Concerning children:
  • Never leave children in the vicinity of an operating range/cooktop.
  • Never let children sit/stand on/play with your range/cooktop and hood; or store items of interest to children above/ around these appliances.
• The minimum vertical distance between the cooking surface and the bottom-most part of the hood must be at least 30” (76.2 cm). Consult the hood Installation Instructions for the minimum vertical distance in your specific case.
• To reduce risk of a grease fire:
  • never leave the range/cooktop unattended at high settings; boil-overs cause smoking and greasy spillovers that may ignite; heat oils slowly on low/medium settings
  • always turn the hood ON when cooking at high heat or when flambéing food (e.g., Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé)
  • clean ventilating fans frequently; do not let grease accumulate on the filter or other hood components
  • always use cookware appropriate to the size of the surface element or grate.
• TO REDUCE RISK OF PERSONAL INJURY FROM A COOKTOP GREASE FIRE:
  • CAREFULLY SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. If the flames do not die immediately, EVACUATE, THEN CALL THE FIRE DEPARTMENT.
  • NEVER PICK UP A FLAMING PAN.
  • DO NOT try to extinguish flames with water or wet dishcloths/towels; a violent steam explosion may result.
• (FOR GREASE FIRES) USE A FIRE EXTINGUISHER ONLY IF:
  • you have a Class ABC extinguisher and know how to operate it the fire is small and contained in its area of origin
  • the fire department is being called
  • you can fight the fire with your back to an exit.

Parts of the Range Hood

• A) HOOD CANOPY This housing covers and unites all components and creates the hood system. The hood ventilation system captures heat, smoke, and odors and vents them to the open air.
• B) LIGHTS Recessed, dimmable 7.5W LED lights, size PAR16 E26/27; quantity and placement depends on the hood model.
• C) GREASE CHANNEL This removable strip at the rear bottom of the hood is part of the filter system that helps capture grease.
• D) MAIN POWER SWITCH This is inside the hood near the front; accessible by removing the filter beneath it.
• E) CONTROL PANEL Under the hood near the front, these buttons control the hood’s fan(s), lights, and timer. (When power is turned ON or restored, the control panel lights flash for a few seconds as the control panel re-boots.)
• F) FILTERS These keep grease/grime out of the fan(s). The number of filters depends on the hood model.

Hood Specifications

E26/27 Base
Model| Width| Height| Depth B| Depth T| Filters| Lights
---|---|---|---|---|---|---
HWHP 3012| 30”| 12”| 24”| 11 7/8”| 2| 2
HWHP 3018| 30”| 18”
HWHP 3612| 36”| 12”| 24”| 11 7/8”| 3| 3
HWHP 3618| 36”| 18”
HWHP 4812| 48”| 12”| 24”| 11 7/8”| 4| 4
HWHP 4818| 48”| 18”
HWHE 3012| 30”| 12”| 25 1/2”| 11 7/8”| 2| 2
HWHE 3018| 30”| 18”
HWHE 3612| 36”| 12”| 25 1/2”| 11 7/8”| 3| 3
HWHE 3618| 36”| 18”
HWHE 4812| 48”| 12”| 25 1/2”*| 11 7/8”| 4| 4
HWHE 4818| 48”| 18”

Operating Instructions

WARNING
Always have the filters in place when operating the range hood. To avoid personal injury, fire, or damage to the hood, ensure the filters are free of grime and grease.

Using the Hood Features
Control the fan(s), lights, and timer by pressing the illuminated blue buttons on the control panel.

Using the Fan
Fan speed is indicated by the number of lights glowing on the fan-speed display bar (A, above).

1. Press the Fan button (B, above). The fan comes on at the lowest speed.
2. Press the button again to increase the speed. When you press the button a fifth time, the fan turns off.

Using the Lights

1. Press the Lights button (C, above). The lights come on at the high setting.
2. Press the Lights button a second time. The lights dim to the low setting.
3. Press the Lights button a third time. The lights turn off.

Setting/Turning Off the Timer
Your hood has a timer that automatically turns the fan and/ or lights off after 10 minutes.

1. Set the fan/lights to the desired setting.
2. Press the Timer button (D, above). The button lights, indicating the timer is on; the fan/lights turn OFF after 10 minutes.
3. Press the Timer button. The light on the Timer button shuts off, indicating that the timer is off.

Resetting the Clean Filter Light
Every 50 hours of fan use, the Clean Filter light (E, above) comes on, indicating the filters may need to be cleaned.

1. Simultaneously press/hold the Fan (B) and Timer (D) buttons for three seconds or until the light turns off.
2. Clean the filters if needed. (See Cleaning the Filters, Pg. 5).

About the AUTO-ON Safety Feature
To protect the electronics from heat damage, the fan automatically turns ON when the temperature exceeds 140°F (60°C). Fan speed increases with the heat. Temporarily Turning Off the AUTO-ON Feature

1. Press release the Fan button until the fan turns off. If the temperature below the hood stays above 140°F (60°C), the fan turns on to protect the electronics from scorching. Once the temperature drops below 130°F (54°C), the fan automatically shuts off.

Important Operating Tips

• Always use the fan when cooking.
• Turn the fan on a few minutes before cooking to establish an airflow current in the room.
• Adjust the fan speed to the volume and weight of the food being cooked.
• Shut nearby windows and doors, turn off ceiling fans, and close nearby heating and AC vents to reduce drafts around the hood.
• Place your largest pots and pans on the back burners when possible.
• For safety’s sake, heat oils and fats slowly.

Energy-Saving Tips

• For the most efficient function, keep the filter system and hood surfaces free of grease and debris.
• Select cookware (size, material, construction) appropriate to the task.

Care and Cleaning

WARNING

To avoid the risk of fire/electric shock/personal injury:

• Turn off the power to the hood at the circuit-breaker panel or fuse box before cleaning.
• Clean the hood only as directed with the cleaning solutions specified in this manual.
• Thoroughly dry the filter(s) immediately after cleaning.
• Turn off the cooktop/range, and ensure the appliance has cooled sufficiently before cleaning it and the hood.
• To avoid damaging the fan, do not reinstall damaged filters. (See Pg. 6 for replacement part numbers.)

Cleaning the Filters

Every 50 hours of fan use, the Clean Filter light comes on, indicating the filters may need to be cleaned. (See the previous page for directions on how to reset the light.) The filters are under the hood toward the rear. These external components lie directly above all heat, steam, and particulates that are drawn upward into the blower(s).

Removing the Filters

• Tension clips at the front of the hood hold the filters in place.
• You can easily access the main power switch when the filter beneath it is removed.
• In performing this procedure, take care not to bump the switch or scratch the grease channel along the hood’s bottom-rear edge.
• If you cannot reach the filters from the floor, Dacor recommends you use a stepstool or similar sturdy device to help you reach up into the hood. (into the tension clips) until the back of the filter clears the grease channel.
• Carefully remove the filter without scratching the grease channel.

1. Grasping the filter knobs, lift and move the filter forward (into the tension clips) until the back of the filter clears the grease channel.
2. Carefully remove the filter without scratching the grease channel.

Cleaning the Filters and Grease Channel
If you cannot reach the grease channel from the floor, Dacor recommends you use a stepstool or similar sturdy device to help you reach up into the hood

1. Unhinge (lift with both hands and detach), and clean the grease channel with a hot, soapy sponge.
2. Wash the filters in hot, soapy water, or a dishwasher.
3. Thoroughly dry the grease channel and filters.

Reinstalling the Filters and Grease Channel

1. Reattach the grease channel.
2. Grasping the knobs, press the filter’s front edge firmly against the tension clip until the filter’s rear edge clears the grease channel.
3. Carefully raise the filter’s rear edge into the hood.
4. Gently release tension on the clip, and rest the filter’s rear edge on the grease channel.
5. Wipe away fingerprints, and adjust the components as needed.

Maintenance

Cleaning the Stainless Steel

• Clean stainless steel surfaces with a mild solution of dishwashing liquid and warm water, always wiping with the grain. (For best results, Dacor recommends you use Dacor Stainless-Steel Cleaner, according to package directions).
• Do not clean with abrasive cleaners or abrasive cloths.
• Rinse and dry with a micro-fiber or other soft, lint-free cloth.

Replacing the Light Bulbs
The homeowner performs this task. Before replacing any bulbs (or if any light does not work), verify that power is ON at the circuit breaker, fuse box, light switch, or main power switch (Removing the Filters, Pg. 5).

TIP
If buying your bulb, take the old bulb to the store as a reference, or use these specifications: Dimmable LED 7.5W (max) or Halogen 75W (max), 120V; PAR16, E26/27, 500 lumens.

WARNING

• To prevent electric shock, turn the power OFF at the fuse box or circuit breaker panel, then replace the light bulb.
• To avoid the risk of fire, do not use light bulbs stronger than 7.5W LED or 75W, 120V Halogen.
• To avoid personal injury, ensure the hood and the light’s lens are cool before changing the light bulb.
• To avoid system damage and faulty performance, use only dimmable bulbs.

1. (To avoid damaging the appliance’s electrical system should a short occur) Turn the power OFF at the circuit breaker or fuse box.

2. Wipe the bulb lens clean, then gently press the suction cup tool (included with the hood) onto the lens.

3. Turn the tool handle left to loosen the bulb, then remove the bulb from the housing.

4. Attach the suction cup tool to the lens of the replacement bulb.

5. Insert the bulb into the housing, and turn the tool handle right to tighten the bulb.
   NOTE If the bulb does not engage, ensure the new bulb’s lens is clean, then repeat Steps 4 and 5, being sure to insert the bulb fully into the housing.

6. Insert the new bulb into the housing, and twist right to tighten it.

7. Remove the suction cup, and turn the power ON at the fuse box or circuit panel.

Ordering Replacement Parts
Order at www.everythingdacor.com

Dacor hoods use either baffle or mesh filter types. Contact Dacor customer service for assistance/information concerning the filter types. This table shows the model numbers and descriptions of the available filter types:

48” (4 filters)
AWHMF2/3/4

Troubleshooting

This table lists various minor problems concerning the function of the hood, possible causes, and their solutions. If you experience an issue listed in this table, try resolving the problem yourself by applying the corresponding solution. If you are unable to resolve the problem, contact Dacor. (See Warranty and Service for business hours and phone number.)

turn on power at junction/fuse box; check for tripped breaker or blown fuse
Power outage| Call your electric company
Hood not connected to power source| Have qualified electrician connect hood to power source
Light(s) not working (con- trol panel lit; fan working)| Light bulb loose| Screw in bulb completely (Pg. 6).
Light bulb burned out| Replace bulb (Pg. 6).
Fan not drawing heat and smoke properly| Fan speed too low| See Operating Instructions section.
Filters clogged/dirty Open window, draft, HVAC interference| Make sure filters are clean and free of grease/debris. Check for drafts and airflow interference
Damper jammed shut Ducting clogged| Consult qualified installation professional*
Fan shuts off by itself| Hood’s “Timed” feature was set| If timer is set, fan turns off after 10 min. ( Timed Feature , Pg. 4)
Fan not working (control panel lit; lights working)| Fan electrical malfunction| Call for service.
Fan comes on by itself| Hood’s AUTO-ON feature was started| Fan comes on automatically when temp exceeds 140°F (60°C); AUTO-ON feature protects control panel from damage due to overheating; if fan is set to OFF, fan automatically turns off when the temperature goes below 140°F (60°C); this safety feature cannot be turned off (details, Pg. 4)

• The ducting that vents heat/smoke from the range-hood chimney to the outside is not manufactured/warranted/serviced by Dacor. The consumer is responsible for having a qualified individual install/maintain the ducting.

Warranty

Review this section to learn the warranty and non-warranty terms and conditions concerning this product. For details/clarifications, contact Dacor.

What Is Covered—Certificate of Warranties: Dacor Range Hoods

Within **the 50 States of the USA, District of Columbia, and Canada***

Full 1-Year Warranty

| The warranty applies only to the Dacor appliance sold to the first-use purchaser, starting from the date of original retail purchase or closing date for new construction, whichever period is longer. The warranty is valid on products purchased brand new from a Dacor Authorized Dealer or other Dacor authorized seller.

If your Dacor product fails to function within one year of the original date of purchase due to a defect in material or workmanship, Dacor will remedy it without charging you.

All cosmetic damage (e.g., scratches on stainless steel, paint/porcelain blemishes, etc.) to the product or included accessories must be reported to Dacor within 60 days of the original purchase date to qualify for warranty coverage.

Coverage Limitations

| Service will be provided by a Dacor-designated service company during regular business hours. (Service providers are independent entities and are not agents of Dacor.)

These types of products carry a one-year parts warranty only:

•   Dealer-display and model-home-display products with a production date greater than 5 years

•   Products sold “As Is”

•   Products installed for non-residential use (e.g., religious organizations, fire stations, bed and breakfast, spas, etc). All delivery, installation, labor costs, and other service fees are the purchaser’s responsibility.

The warranty is null and void if the product’s serial numbers and/or tags are altered/defaced/missing. The owner must provide proof of purchase or a closing statement for new construction upon request. All Dacor products must be accessible for service.

Outside **the 50 States of the USA, District of Columbia, and Canada*
Limited 1st- Year Warranty| If your Dacor product fails to function within one year of the original date of purchase due to a defect in material or workmanship, Dacor will furnish a new part, FOB Factory, to replace the defective part.

All delivery, installation, labor costs, and other service fees are the buyer’s responsibility.

*The warranty is null and void if a non-UL-approved product is transported from the US; (Free On Board at the Factory) Title (responsibility for the product) passes to the buyer when the goods leave Dacor’s loading dock. Dacor pays the freight charges, but the buyer is responsible for claims against the product and for promptly notifying Dacor of product shortages/ damage/shipping errors. (For details/clarification on the subject of FOB Factory , contact Dacor Customer Service at the toll-free number provided.)
What Is Not Covered**
• Slight color variations (due to differences in painted parts, kitchen lighting, product placement, etc)

• Service calls (to teach the user proper use and care of the product)

• Travel fees to islands/remote areas (ferries, toll roads, etc)

• Consequential/incidental damage (food/medicine loss, time away from work, restaurant meals, etc)

• Product failure (when product is used for commercial, business, rental, or any application other than residential use)

• Product failure (caused by improper product installation)

• Replacement of house fuses, fuse boxes, or resetting of circuit breakers)

• Product damage (caused by accident, fire, flood, power interruption, power surges, or other “acts of God”)

• Liability or responsibility for damage to surrounding property (cabinetry, floors, ceilings, and other structures/objects)

• Breakage, discoloration, or damage to glass, metal surfaces, plastic parts, trim, paint, or other cosmetic finish from improper use/abuse/care/neglect

• Consumable parts (e.g., filters, light bulbs).

Out of Warranty
Contact us if you experience a service issue beyond the standard warranty period. Dacor reviews each issue and customer concern to provide the best possible solution under the circumstances.

THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES; THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL IMPLIED WAR- RANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS AND EXPENSES, INCLUDING ATTORNEY’S FEES, FROM THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.

Some states do not limit the length of an implied warranty, or do not exclude/limit inconsequential damages; therefore, the above exclusions/limitations may not apply to you. This warranty gives you specific legal rights. You may also have other/additional rights depending on the state in which you reside.

Please visit www.dacor.com to activate your warranty online.

WARRANTY INFORMATION

IMPORTANT: Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more than one Dacor product, please return all forms in one envelope, or activate the warranty online for each product.

Please be assured that Dacor will never sell your name or any information on this form for mailing list purposes, as we do not consider it a proper way of expressing our gratitude for your having chosen Dacor products for your kitchen!

Your willingness to take a few seconds to complete the section below will be sincerely appreciated. Thank you.
Thank you very much for your assistance. The information you have provided will be extremely valuable in helping us plan for the future and in giving you the support you deserve.

Website: www.dacor.com/customer-care/contact-us
Customer Assurance: 833-353-5483

References

• Manual-Hub.com - Free PDF manuals!
• High End Luxury Kitchen Appliances | Dacor US
• everythingdacor.com
• Manual-Hub.com – Free PDF manuals!

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