GENELEC 8240A Active Loudspeaker Systems Instructions

8240A Active Loudspeaker Systems

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Product Specifications:

• Brand: Genelec Installed Sound

• Focus: Service Delivery and Customer Success

• Expertise Required: Audiovisual System Design, Integration,
  Installation, IP Network-based Solutions

• Work Environment: International with Extensive Travel

Product Usage Instructions:

1. Job Responsibilities:

As a Sales Support Engineer for Genelec Installed Sound, your
key responsibilities include:

• Supporting global marketing efforts
• Ensuring service delivery and customer success
• Developing relationships with customers and partners
• Providing technical support and solutions

2. Work Location:

Your primary workplace will be your home address or the nearest
Genelec premises locally. Occasional work at other Genelec premises
globally may be required. Expect extensive international travel as
part of the role.

3. Required Skills:

To excel in this role, you should possess the following skills
and attributes:

• Advanced knowledge of audiovisual system design
• Experience in integration and installation
• Familiarity with IP network-based solutions
• Strong understanding of the Installed Sound market
• Proactive problem-solving approach
• Excellent communication skills

Frequently Asked Questions (FAQ):

Q: Where will I primarily work as a Sales Support

Engineer?

A: Your primary workplace will be your home address or the
nearest Genelec premises locally. Occasional work at other Genelec
premises globally may be required.

Q: What are the key responsibilities of a Sales Support

Engineer at Genelec Installed Sound?

A: Key responsibilities include supporting global marketing
efforts, ensuring service delivery and customer success, developing
relationships with customers and partners, and providing technical
support and solutions.

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SALES SUPPORT ENGINEER ­ INSTALLED SOUND
Genelec is the global leader in designing and manufacturing active loudspeaker systems for high quality studios, audiovisual installations and residential applications. Founded in Finland in 1978, our customers include the world’s finest recording studios, broadcasters and premium venues, complemented by a rapidly growing community of customers creating and enjoying music at home. We are a company driven by purpose, innovation and passion, with high standards and a total commitment to quality and sustainability.
We are now looking to strengthen our team with the addition of a Sales Support Engineer, who will form a key part of our highly focused International Sales and Installed Sound development team. With a growing family of Installed Sound solutions ­ including our hugely popular Smart IP range of networked loudspeakers and subwoofers ­ this is a unique opportunity to bring your skills to a globally respected audio company with an ever-increasing profile in the world of Installed Sound.
As Sales Support Engineer you will be responsible for helping to strengthen and develop the Genelec Installed Sound brand internationally, with a particular focus on service delivery, ensuring that our customers can succeed, and get the very best performance from our products.
You will have advanced knowledge and previous experience of audiovisual system design, integration, installation and fulfilling customer demands, with an understanding of IP network-based solutions and a good knowledge of the Installed Sound market and industry network.
You will need to be an outgoing, articulate and proactive team player with a technical hands-on approach to solving customer challenges. You will also have experience in training, actively creating opportunities, and building customer and partner relationships.
In return we will offer you a meaningful and satisfying job in a forward- looking, international, dynamic and inspiring working environment. Your colleagues will be passionate, professional and performance-orientated, and the position will provide an excellent opportunity to develop and grow.
Key job responsibilities:
· Delivering sales success and support activities for audiovisual consultants, system integrators and installers representing the Installed Sound segment and product portfolio
· Providing sales and technical support, system design and depending on experience; control system programming, system integration, design and simulation software, etc.
· Providing Genelec Installed Sound Help Desk support · Participating in Installed Sound product and technology research and development,
testing and finding solutions · Creating training material, and executing training globally · Participating in and setting up promotional marketing activities and creating content for
our global marketing
Location: The primary workplace is your home address or the nearest Genelec premises locally, if appropriate. Occasional work at the Genetec’s various premises globally may occur. The position will require extensive international travel.
Please send your application ­ with CV and salary expectations ­ by 22nd of September 2024 to our International Sales Director Ole Jensen (ole.jensen@genelec.com) who can also provide further information about this role if required. Please use `Sales Support Engineer” as the email subject.

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