dacor Wine Cellar Instruction Manual

Installation and User Manual
Wine Cellar
HWC241
HWC242

Part No. 107939 Rev. E

Important Safety Instructions

INSTALLER: Leave these instructions with the appliance.

CUSTOMER: Read this use and care manual completely before using your appliance. Save it for future reference. It contains important to use and care information. Retain your sales receipt or canceled check. Proof of original purchase date is required for warranty service.

For warranty and service information, see page 10.

Have the complete model and serial number identification of your appliance ready. These numbers are found on the serial number label located inside the door, at the back bottom of the refrigeration compartment. Record these numbers below for easy access.

Model number__

Serial number__

Date of purchase____

Since we continually improve the quality and performance of our products, we may make changes to the appliance without updating this manual. Visit www.dacor.com to download the latest version of this manual.

About Safety Instructions

The Important Safety Instructions and warnings in this manual are not meant to cover all possible problems and situations that can occur. Use common sense and caution when installing, maintaining, or operating this or any other appliance.

Always contact the Dacor Customer Assurance Team about problems or situations that you do not understand.

Safety Symbols and Labels

DANGER

DANGER — Immediate hazards that WILL result in severe personal injury or death.

WARNING

WARNING — Hazards or unsafe practices that COULD result in severe personal injury or death.

CAUTION

CAUTION — Hazards or unsafe practices that COULD result in minor personal injury or property damage.

DANGER

IMPORTANT: To prevent child entrapment and suffocation when discarding an old appliance:

• Take off the door(s).
• Leave the racks in place so children cannot easily climb inside.
• Cut the prongs off the power plug and discard them.
• Cut the power cable off and discard it separately from the old appliance.

IMPORTANT: To avoid the possibility of explosion or fire, do not store or use combustible, flammable, or explosive vapors and liquids (such as gasoline) inside or in the vicinity of this or any other appliance.

WARNING

IMPORTANT: This appliance is equipped with a three-prong grounding electric plug for protection against possible electric shock hazards. It must be plugged into a dedicated, grounded, electrical outlet. If only a two-prong electrical outlet is available, it is the responsibility of the customer to have  it replaced with a dedicated, properly grounded three-prong electrical outlet.

• DO NOT cut or remove the third (ground) prong from the power cord.
• DO NOT use an adapter plug.
• DO NOT use a power cord that is frayed or damaged.
• DO NOT connect the appliance to an extension cord.
• Keep the power cord away from heated surfaces.

NOTE: Use of an electrical outlet with a ground fault interrupter (GFI) is not recommended.

State of California Proposition 65 Warnings:

WARNING: This product can expose you to chemicals including Nickel (Metallic) which is known to the State of California to cause cancer.

For more information go to www.P65Warninqs.ca .qov

Note: Nickel is a component in all stainless steel and some other metal components.

READ AND SAVE THESE INSTRUCTIONS

Important Safety Instructions

General Safety Precautions
To reduce the risk of fire, electric shock, serious injury, or death when installing and using your appliance, follow basic safety precautions, including the following:

WARNING

• If you receive a damaged product, immediately contact your dealer or builder. Do not install or use a damaged appliance.

• Make sure that this appliance has been properly installed according to the installation section. Make sure you know the location of the electrical outlet so that you know where and how to disconnect power. Making sure the appliance is properly installed is the responsibility of the customer.

• This appliance is not designed for installation in a recreational vehicle or boat.

• To prevent personal injury, property damage, or damage to the unit, this appliance should only be unpacked and set up by two people according to the installation section.

• Refrigeration equipment must be properly disposed of in a professional and appropriate way, in accordance with the current local regulations and laws which protect the This applies to your old appliance and to your new unit once it has reached the end of its service life. DO NOT dispose of the appliance in a landfill as the insulation (Cyclopentane) and refrigerant gas (R600a) contained in these appliances are flammable.

• Do not install or use outdoors or in wet conditions.

• Do not place another appliance on top of the appliance.

• Keep packaging materials away from children. Plastic sheets and bags can cause suffocation.

• Connect this appliance to a 115 Vac, 15 Amp. circuit that is controlled by a circuit breaker or fuse. This appliance should have its own separate grounded circuit.

• Do not kink or pinch the power supply cord of the Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight out from the electrical outlet.

• To avoid an electric shock hazard, do not operate this appliance with wet hands, or while standing in water or on a wet surface.

• Disconnect this appliance when not in use.

• Do not install, repair, or replace any part of the appliance unless specifically recommended in the literature accompanying it. A qualified service technician should perform all other services.

• Before performing any type of service, disconnect the unit from the electrical outlet.

• Use this appliance only for its intended purpose, the storage of wine and beverage products. Do not use it to store perishable food, medicine, or other medical products. It is not intended for commercial or industrial use.

• Never allow children to operate, play with or crawl inside the appliance.

• Never allow anyone, including children to sit, stand or climb on any part of the appliance, including the door. Doing so may cause damage, serious injury or death.

• If the power cord is damaged, it must be replaced by the manufacturer or a qualified service technician in order to avoid a safety hazard.

WARNING

• Do not tamper with the controls.

• This appliance is CFC and HFC free and contains small quantities of Isobutane (R600a) which is environmentally friendly, but flammable. Care must be taken during transportation and setting up of the appliance so that no parts of the cooling system are damaged. Leaking coolant can ignite and may damage the eyes. In the event of any damage:

• Avoid open flames and anything which creates a spark.

• Disconnect the power cord from the electrical outlet.

• Air the room in which the appliance is located for several minutes and contact Dacor Customer Service for advice.

• The more coolant there is in an appliance, the larger the room it should be installed in. In the event of a leakage, if the appliance is in a small room, there is the danger of combustible gases building up. For every ounce of coolant, at least 325 cubic feet of room space is required. The amount of coolant in the appliance is stated on the data label inside the door. It is hazardous for anyone other than factory-authorized service personnel to carry out service or repairs on this appliance.

• All service and replacement of component parts shall be performed by factory authorized service personnel, so as to minimize the risk of possible ignition due to incorrect parts or improper service.

• Take care when handling, moving, and using the appliance to avoid either damaging the refrigerant tubing or increasing the risk of a leak.

• Keep fingers out of the “pinch point” areas. Clearances between the doors and between the doors and cabinet are necessarily small. Be careful closing doors when children are in the area.

• Do not cover shelves with aluminum foil or any other shelf material which may prevent air circulation.

CAUTION

• In the event of a power outage, minimize opening the door.
• Do not allow the ventilation grill below the door to become Make sure there is always good ventilation in front of the appliance.

Getting to Know Your Wine Cellar

Single-Zone Wine Cellar

Racks/Shelves (see diagram above)

1. Top shelf: Holds up to sixteen bottles of wine
2. Wood slide-out racks: Hold up to eight bottles of wine each
3. Bottom shelf: Holds up to six bottles of wine

Single-Zone Wine Cellar

• A wide temperature range: The unit has a wide tempera­ture adjustment range. It allows you to store wine at a low temperature for superb aging or at a higher temperature for serving wine lightly chilled. The temperature can be set between 41 to 68°F (5 to 20°C)

• High storage capacity: High storage capacity allows you to preserve the flavor of your favorite wines. Your wine cellar can store up to 54 bottles of wine (750 mL each).

Dual-Zone Wine Cellar

Racks/Shelves (see diagram above)

1. Wood slide-out racks, upper zone: Hold up to eight bottles of wine.
2. Wood slide-out racks, upper zone: Hold up to seven bottles of wine.
3. Wood slide-out racks, lower zone: Hold up to eight bottles of wine each.
4. Bottom shelf (lower zone): Holds up to six bottles of wine

Dual-Zone Wine Cellar

• A wide temperature range: The unit has two separate cooling compartments or zones. Each zone has a wide temperature adjustment range. You can set one zone to store wine at a low temperature for superb aging and set the other to a higher temperature for serving wine lightly chilled.
• High storage capacity: High storage capacity allows you to preserve the flavor of your favorite wines. Your wine cellar can store up to 45 bottles of wine (750 ml each}. The capacity of the upper zone is 15 bottles. The lower zone can hold up to 30 bottles.

Features

The right environment for your wines…

A vine is an extremely sensitive plant. Grape quality is dependent on three factors: light, air humidity, and ambient temperature. This sensitivity continues even after the wine is bottled. To allow a wine’s flavor to fully develop and to preserve the excellent aroma, it has to be properly stored. Your wine cellar offers the best storage environment.

• Low Vibration Cooling System and Storage: Wines require a tranquil environment. The latest technology of your wine cellar provides virtually vibration-free cooling, helping to preserve wine taste. In addition, the sliding beech wood storage shelves also provide additional vibration absorption.
• Automatic defrosting system
• Soft white LED interior lighting with on/off switch Open-door and malfunction warning system
• Double-layer, UV resistant, tempered glass door, shields wines from UV rays harmful to wine.
• Door lock

Operating Your Wine Cellar

Single-Zone Control Panel

1. ON/OFF key
2. LIGHT key
3. Temperature display
4. Temperature UP key
5. Temperature DOWN key

Dual-Zone Control Panel

1. ON/OFF key
2. Upper zone temperature UP key
3. Upper zone temperature DOWN key
4. Upper zone temperature display
5. Lower zone temperature display
6. Lower zone temperature UP key
7. Lower zone temperature DOWN key
8. LIGHT key

Turning the Power ON and OFF

• Clean your appliance before turning it on for the first time. See the Care and Cleaning
• Connect the power cord to the electrical The unit will come on.
• To turn the unit off, touch and hold the

ON/OFF key for about five seconds. The display will turn off to indicate that the appliance is off.

• To turn it on, touch the ON/OFF key until the display lights up.

IMPORTANT: This unit has a compressor reset delay circuit designed to protect the compressor when it is warm. If the unit will not start, disconnect the power cord for 5 minutes, then reconnect.

Changing the temperature scale (°F or °C)

You can select the temperature scale that the unit uses to display the temperature settings:

• Touch and hold the LIGHT key for about five seconds. The temperature scale indicator light on the right side of the display will change to indicate the new temperature scale. Touch and hold the LIGHT key again to change back.

Setting the Temperature (for Single-Zone models)

• Touch the UP or DOWN key repeatedly to raise or lower the temperature. You can change the settings in increments of 1°F (or 1°C). The temperature setting will flash on the display while you change it.

• After five seconds the display will stop flashing and the actual temperature of the compartment will be displayed.

NOTE: Depending on the amount of temperature change, it may take a few minutes to a few hours for the compartment temperature to reach the newly adjusted temperature level.

Setting the Temperature (for Dual-Zone models)
The temperature of both zones can be set between 41°F and 68°F (5°C and 20°C). The lower temperature zone is ideal for storing white and red wine at a setting of 55° F to 68° F (13°C to 20°C). The upper-temperature zone is suitable for storing champagne and white wine at a setting of 41 ° F to 55° F (5°C to 13°C).

IMPORTANT: The unit is designed so that the temperature set for the LOWER temperature zone will always be just as high or higher than that in the UPPER- temperature zone. For optimal performance, the set temperature of the two zones should differ by at least 8° F (4°C).

The Control Panel (cont.)

Interior Lighting

To switch between the lights being on constantly and turning off when the door is closed, touch the LIGHT key. The control panel will beep to confirm the change. The change will take effect when you close the door.

Loading the Wine Racks

WARNING

• Do not pull out more than one loaded shelf at a time as this may cause the wine cellar to tilt forward.

• Do not try to slide the shelves outwards beyond the fixed position to prevent the bottles from falling.

• To prevent damaging the door gasket, make sure the door is fully open when pulling shelves out of the compartment.

• All the wine racks slide out for easy access, except for the bottom shelf. When loading, pull the rack out gently until it

• Each of the slide-out racks can hold up to eight 750 mL Bordeaux bottles.

• The bottom shelf can hold up to six Bordeaux bottles.

• For maximum capacity on the wood racks, reverse the position of every other bottle as shown.

• On the bottom shelf, all bottles load with the narrow end out.

Some guidelines for optimum wine storage:

• Fill the cabinet from the bottom up, evenly spreading the wine across all the shelves. Do not overload. Keep small gaps between the walls and the bottles to allow air circulation. Air circulation is important to prevent mold and promote a more homogeneous temperature.
• Lay the bottles flat.
• Do not cross-contaminate. Store only wine in your wine cellar to ensure that the environment is odor-free.
• Only store wine in unopened bottles. Storing opened bottles may result In spillage.

Door Lock

To lock the door:

1. With the door closed, insert the key into the lock, located at the bottom of the door.

2. Push in and turn the key 90° clockwise to lock.

3. Remove the key.

To unlock the door:

1. Insert the key into the lock.
2. Push in and turn the key 90° counterclockwise to unlock.

Temperature Alarm

An alarm will sound if the temperature falls outside the set temperature range. The temperature display will flash at the same time. The temperature the appliance is set to determine the temperature the unit recognizes as being too warm or too cool. Once the set temperature has been reached in the appliance, the alarm stops, and the relevant temperature display stops flashing.

The alarm will sound (periodically) and the temperature display will flash:

• When you switch the appliance on if the temperature inside the appliance is very different from the set temperature.
• When there has been a lengthy interruption to the power
• When too many bottles have been put into the unit at one
• When the door is not been closed tightly.

You can disable the audio alarm if you wish by touching the ON/OFF key once. The temperature display will continue to flash until the set temperature has been reached.
Door Alarm

• If the door has been left open for more than 60 seconds, the alarm will sound periodical.
• You can disable the alarm if you wish by touching the ON/OFF key once. The alarm will reset when the door is closed.

Dynamic Climate/Silent Mode

Dynamic climate mode distributes the relative humidity and temperature inside the unit evenly through the interior so that all bottles are stored under the same conditions. Dynamic climate mode turns on the interior fan, which circulates the inside air evenly. The unit comes from the factory with a dynamic climate mode set to off due to additional energy consumption.

• To change to dynamic climate mode, touch and hold the DOWN key for approximately five seconds. The wine cellar will beep to confirm dynamic climate mode is on.
• To change back to silent mode (dynamic climate mode off), touch and hold the UP key for approximately five seconds. The wine cellar will beep to confirm silent mode is on.

Sabbath Mode

Sabbath Mode is available for the observance of certain religious holidays. This mode turns off the displays, interior light, and audible alarms and prevents them from turning on again. Normal cooling operations will continue to take place.

• To initiate Sabbath mode, touch and hold the ON/OFF and LIGHT keys at the same time for about 5 seconds.

• The indicator light (the dot at the bottom right of the display) will flash four times to confirm the Sabbath mode is on.

• Sabbath mode can be canceled by repeating the above

• The Sabbath mode will automatically cancel after 48 hours.

Energy Saving Tips

• Should the wine cooler be left empty for long periods of time, it is suggested that the appliance is unplugged, and after careful cleaning, leave the door ajar to allow air to circulate inside the cabinet in order to avoid possible condensation, mold, or odors forming.
• Only open the door for as long as necessary and for as short a time as possible.

Care and Cleaning

WARNING

• To avoid possible injury due to electric shock, disconnect the power cord or turn off power at the circuit breaker panel or fuse box before cleaning the appliance.
• Clean only the parts of the appliance listed in this manual. Clean them only in the manner specified.
• Do not use a steam cleaner to clean this appliance. Steam could penetrate the electrical components and cause a short circuit
• Do not allow water or cleaning fluids to penetrate into the electrical components or ventilation grill.
• Use only the types of cleaning solutions specified in this manual. NEVER clean appliance parts with flammable fluids.
• Do not use abrasives such as steel wool, scouring pads, rough sponges, or scrub brushes.

Defrosting

The compartment of your appliance defrosts automatically. Water may form on the rear wall as part of the defrost process. It drains into a reservoir at the back of the appliance and is heated so that it evaporates.

Removing Shelves

1. Pull the shelf out until the notches are directly under the plastic rack stops on both sides.
2. Lift the shelf straight up. The notches in the shelf allow it to slide up, between the rack stops.
3. Once the shelf has cleared the rack stops, pull it out of the
4. Push both slides back into the unit for safety, then close the door.

To reinstall the shelves:

1. Pull the shelf slides out until they stop.
2. Insert the shelf into the unit above the slides. Line the bottom of both notches up with the top of the rack stops.
3. Gently lower the rack down, allowing the rack stops to slide between the notches.
4. With the shelf laying on top of the slides, slowly push in on each slide until the holes on the bottom of the rack slip over the pins on the top of each slide.
5. Once the rack is seated on both slides, push the rack into place inside the compartment.

Cleaning the Surfaces

• To remove fingerprints on glass surfaces, use a mild glass cleaner with a soft damp rag.
• Wipe all outside surfaces with a soft dry rag.
• Wipe all inside surfaces, including the control panel, with a soft damp rag. Soak the rag with a mild detergent solution and wring it out before use. Remove the shelves when cleaning inside walls.

When Not In Use

• Removal all bottles.
• Unplug the power plug from the electrical outlet.
• Remove the contents from the wine racks.
• Leave the door open for a few days to clear moisture, blocking it open if necessary.

When Moving

• Unplug the power plug from the electrical outlet.
• Remove the contents from the wine racks and all moving parts from inside.
• Raise the adjustable legs up to the base to avoid damage.
• Tape the door shut and lock it.
• Transport the wine cellar only in the upright position. Also, protect the outside of the appliance with a blanket or similar

Light Replacement

The lights in your wine cellar are LED type and are designed for extremely long life. They are not user-serviceable. If they are not working, call your dealer or Dacor Customer Service for service.

Charcoal Air Filter Replacement

The charcoal air filter is located in the back of the compartment. Replace it with a new one once a year. To purchase a new filter, contact a local service agent.

1. Remove the shelf in front of the filter.
2. Grip the filter and turn it 90°clockwise or counterclockwise to remove.
3. Insert the new filter and turn it clockwise or counterclockwise until it clicks into position.

Specifications and Installation

Operating Temperature Requirements

Your appliance can operate within the room temperature limits listed below. These temperature limits should not be exceeded.

Room Temperature requirements for proper operation

60°F to 90°F (16°C to 32°C)

Power Supply Requirements

• This appliance should have its own separate, 110-120 Vac, 15 grounded circuit controlled by a circuit breaker or fuse.
• Do not connect to a circuit that is turned on and off by a
• Follow the National Electrical Code and local codes and ordinances when installing the electrical outlet. The electrical outlet must be installed by a licensed electrician.
• The electrical outlet must accept a grounded three-prong power cord. A ground fault circuit interrupter (GFCI) type is not recommended because it may cause interruption of operation. See Location Requirements for guidelines regarding the location of the electrical outlet.

Amp. 60 Hz.

*For reference only. See the product data label inside the unit for exact specifications.

Location Requirements

• Operate the appliance only on a solid, stable and level Do not operate on top of carpeting, or another soft surface.
• Locate your wine cellar in a convenient location, away from extreme heat and cold. Locate it away from direct sunlight. The appliance should not be located next to ovens, grills, or other sources of high heat. It is suggested that it be located in the coolest area of the room.
• Place your appliance on a floor that is strong enough to support it when it is fully loaded. It weighs 100 lbs (45 kG)
• To ensure proper ventilation, the front of the unit must be completely unobstructed. Choose a well-ventilated area with temperatures between those stated above. This unit must be installed in an area protected from the elements, such as wind, rain, water spray, or drips.
• The optimal spacing for ventilation around the appliance (for maximum efficiency) is 5 inches (12.7 cm) in the back, at the sides, and above. The Dacor wine cellar may be recessed in an opening between cabinets or installed at the end of a cabinet run using a side panel to enclose it. When installing in an enclosed space, the absolute minimum space is 1/4″ (5.0 mm) of space on both sides, 1/4″ (5.0 mm) of space at the top, and 2 1/4″ (5.7 cm) in the back. See diagram, right
• The overall height of the appliance can be increased by 2 1/2″ (6.4 cm) by adjusting the feet.
• The electrical outlet must be accessible after installation so that the user can unplug the appliance.
• It is advisable to install the appliance with sufficient ventilation in a dry and/or air-conditioned place to avoid condensation build-up on the door during periods of high humidity.

WARNING

This appliance must be installed in accordance with all local codes and ordinances.

Installation

1. Protect the floor surface before you un-crate the unit. Put the unit on cardboard, plywood, or preferably, a carpet remnant (backing up) placed on the floor.

2. Remove all exterior and interior packing. When you first open the unit, you may notice an odor similar to nail polish This odor is not harmful and will disappear once the unit has been turned on for approximately four hours. We suggest waiting until the odor has dissipated before placing your wine inside the unit to ensure that no odor transfers to the wine.
   IMPORTANT: Before connecting the wine cellar to the power source, let it stand upright for approximately 2 hours. This will reduce the possibility of a malfunction in the cooling system caused by handling during transport.

3. Clean the interior surface with lukewarm water using a soft

4. Adjust the appliance height if necessary to fit the cutout using the four adjustable feet on the underside of the Make sure all four feet hit the floor and that the appliance does not rock.

5. Place a level on one of the racks inside the appliance. Check to make sure the appliance is level front to back and side to side. Readjust the feet if necessary.

6. Slide the appliance into the cutout. Keep the floor protected when moving it. Make sure that the power cable does not become trapped.

7. Connect the power plug to the electrical outlet.

All specifications are subject to change without notice.

Troubleshooting

Problem Solution Guide

Problem

| It May be caused by| What to do
---|---|---
Nothing works. The appliance does not cool, the control panel display is off and the light does not work.| Appliance not connected to electrical power.| Make sure the appliance is plugged in.
Electricity to a power outlet is off.| Turn the power on at the circuit breaker panel or fuse box. Check for tripped circuit breaker or a blown fuse.
The appliance is turned off.| See Turning the Power On and Off on page 3.
Compressor reset delay.| The unit has a compressor reset delay circuit designed to protect the compressor when it is warm. When the compressor is warm, the reset delay prevents the unit from restarting for 3 to 5 minutes. If the unit will not start, disconnect the power cord for 5 minutes, then reconnect.
Power outage.| Contact power company.
Light does not come on.| No power.| See Nothing works above.
The light is turned off.| See Interior Lighting on page 4.
Light malfunctioning.| Call for service to have it replaced. See Getting Help.
Unusual noises.| Bottles vibrating.| Adjust bottles and racks to minimize vibration.
Appliance not standing firmly on the floor.| Check appliance leveling according to the Installation section. If the problem persists, contact the installer. Have installer-level appliances or modify the installation.
Object(s) have fallen behind the unit and are causing vibration.| Pull the unit out and check for objects that have fallen behind it.
The appliance runs constantly.| Room temperature too hot| Make sure room temperature is not too hot. See Operating Temperature Requirement s on page 7. Adjust ventilation system if necessary.
The door has been left ajar or opened too often.| Make sure the door is firmly shut. Do not open the door unless necessary.
Appliance mounted too dose to heat source.| Have a technician or installer modify the appliance installation or the heat source.
A lot of bottles were added to the appliance.| The appliance will run until it has had a chance to cool all the bottles.
Temperature not cold enough.| Temperature not set properly.| See Setting the Temperature on page 3.
A lot of bottles added to the appliance or appliance just turned on.| The appliance will run until it has had a chance to cool all the bottles.
The door is opened too often or left open.| Leave the door closed to allow the unit to cool inside.
Ambient room temperature too high| The operating temperature for this appliance is 60°F (16°C) to 90°F (32°C).
Poor airflow around the wine cellar.| Check to make sure that adequate room for airflow has been provided on the sides, top, and back. See the installation section on page 7.
Vents dirty or blocked.| Clean vents on the front and back of the appliance.
See Appliance runs constantly, above.|
Condensation on outside surfaces of the glass door.| High humidity climate.| During periods of high humidity, some condensation may appear on the outside surfaces of the glass doors. It will disappear when humidity levels drop. It is advisable to install the appliance with sufficient ventilation in a dry and/or air-conditioned place.
The door will not open.| Door locked.| See page 4.

Problem

| It May be caused by| What to do
---|---|---
The door will not close properly.| Appliance not level.| Level the appliance. See Installation section.
The gasket is dirty.| Clean the door gasket. See the  Care and Cleaning section.
The shelves are not properly seated.| Re-seat Shelves. See the Care and Cleaning section.
Alarm sounds and temperature display NOT flashing (door alarm).| The door has been left open longer than 60 seconds.| Close the door, or touch the POWER key to disable the alarm. The alarm will reset when the door is closed.
Alarm sounds AND temperature display flashes (temperature alarm).| The door is opened too often.| Keep door dosed.
The vent on the front of the unit is blocked or dirty.| Remove blockage or clean vent. See the Care and Cleaning section.
Long power interruption.| Keep door dosed and allow the unit to cool to set temperature.
A large number of bottles have been added to the unit.| Keep the door closed and allow the unit to cool to set temperature.
“—” (straight line) appears on the display.| The temperature display is out of the range.| Only temperatures within the range of 16 to 99°F (-9 to 37°C) can be displayed. Keep the door closed and allow the unit to cool to set temperature.
Vibrations.| Appliance not level.| Level the appliance. See Installation section.
The appliance seems to make too much noise.| A rattling noise may come from the flow of the refrigerant, which is normal. Gurgling sounds may be caused by the flow of refrigerant in your appliance, which is normal. If temperature fluctuations occur, the contraction and expansion of the inner walls may cause popping and cracking noises, which is normal.
Appliance not level.| Level the appliance. See Installation section.
E0, El, E2, E3, E4, E5, E6, or E7 appears on the display.| Error codes.| Try resetting the controls by disconnecting power to the unit for 5 minutes, then reconnecting. If the error code returns, the problem cannot be resolved by the user. Call for service.

Warranty

Customer Service

Customer Service

Before you request help or schedule service:

1. Try the Solutions offered in the Problem-Solution table in the “Troubleshooting” section.
2. Become familiar with the warranty terms and condi­tions of your product.
3. If none of these tips or suggestions resolves your problem, visit com or call our Customer Service Center at:
   833-353-5483 (United States) 844-509-4659 (Canada)

United States – Warranty

CERTIFICATE OF WARRANTY ON DACOR WINE CELLAR – UNITED STATES:

FULL TWO-YEARS WARRANTY

This warranty covers any defects in materials or work­manship in the Dacor- branded new appliance purchased from a Dacor Authorized Dealer or other seller authorized by Dacor.

This full warranty runs for two years starting from the date of the original retail purchase receipt or dosing date for new construction, whichever period is longer. Dacor will repair or replace your product.

LIMITED WARRANTY

After the Full Warranty period has ended, this product is warranted against defects in materials or workmanship reported to us during the applicable warranty periods as follows:

Cosmetic Defects. In addition, for 60 days from the date of purchase, your product is warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chips, dents, or other damage to the finish). Color variations are excluded, and display, floor-model, “as-is” or refurbished products are specifically excluded.

COVERAGE LIMITATIONS

Service will be provided by a Dacor designated service company during regular business hours. Please note service providers are independent entities and are not agents of Dacor.

The owner must provide proof of purchase or a closing statement for new construction upon request. All Dacor products must be accessible for service.

Warranty will be null and void on a product that has altered, defaced, or missing serial numbers and tags.

Warranty is null and void if the non-CSA-approved product is transported from the U.S.A.

WHAT IS NOT COVERED

Due to differences in painted parts, kitchen lighting, product placement, and other factors; this warranty does not apply to color variation.

| Service calls to educate the customer on proper use and care of the product.
---|---
Service fees for travel to islands and remote areas, which include but are not limited to, ferries, toll roads, or other travel expenses.| Consequential or incidental damage, including but not limited to: food or medicine loss, time away from work, or restaurant meals.
Commercial, business, or rental use, or any application other than residential consumer use.| Failure of the product caused by improper product installation.
Replacement of house fuses, fuse boxes, or resetting of circuit breakers.| Damage caused by accident, fire, flood, power, interruption power surges, or acts of God.
Liability or responsibility for damage to surrounding property including cabinetry, floors, ceilings, and other structures or objects.| Breakage, discoloration, or damage to glass, metal surfaces, plastic components, trim, paint, or other cosmetic finish caused by improper usage, care, abuse, or neglect.
Except as noted above, consumable parts such as filters and light bulbs are not covered and are the responsibility of the purchaser.|

THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED STATES AND CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WAR­RANTY OF MERCHANTABILITY OR FITNESS FOR A PAR­TICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS AND EXPENSES, INCLUDING ATTORNEY’S FEES, FROM THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.

Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of inconsequential damages, therefore the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

Warrantor: Samsung Electronics America, Ridgefield Park, NJ, 07660

Canada – Warranty

CERTIFICATE OF WARRANTY ON DACOR WINE CELLAR – CANADA:

This Limited Warranty covers only those Products supplied and distributed in Canada by us and delivered new, in the original carton or packaging, to the original consumer purchaser that are purchased from an autho­rized reseller or distributor, except as otherwise stated herein. Except where prohibited by applicable provincial law, only the original consumer purchaser of the Product has any rights under this Limited Warranty and this Limited Warranty may not be transferred or assigned. Any additional statements such as dealer advertising or presentation, whether oral or written, that make addi­tional warranties or modifications to this Limited Warran­ty do not constitute warranties by us and should not be relied upon.

1. WHAT IS COVERED AND FOR HOW LONG We warrant to the original purchaser (“Purchaser”) that your Dacor wine cellar purchased from an authorized reseller or distributor in Canada (the “Products”) is free from defects in material and workmanship encountered in normal use for the warranty period identified below, effective as of the date of purchase or closing date for new construction, whichever period is longer.

Cosmetic Defects. For sixty (60) days from the date of purchase, the product is warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish). Color varia­tions are excluded, and display, floor-model, “as-is” or refurbished products are specifically excluded.

2. COVERAGE LIMITATIONS
   If the Product fails to operate according to the Product’s specifications during the applicable warranty period and the failure is due to improper workmanship or defective material, we will repair or replace, at our sole option, and without charge to the Purchaser, the Product or any defective component part of the Product. We may, at our sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product. If the same model Product or part is not available for replacement, we may, at our sole option, replace the Product or part with any rebuilt, refurbished, reconditioned or new Product or part of similar utility and value to the Product or part is replaced.

We expressly reserve the exclusive right, at our sole option, and in lieu of any service, repair or replacement of a Product under this Limited Warranty, to offer the purchaser a partial refund of the original purchase price paid by the Purchaser for that Product (a “Partial Refund”). The amount of any Partial Refund to be offered shall be determined in our discretion based on the fair market value of the Product given its age and condition. If Purchaser accepts that offer of a Partial Refund, the Purchaser shall be deemed to have released us from any claim or liability whatsoever under this Limited Warranty or under any other applicable express or implied warranty or condition in respect of that Product.

All repaired parts or replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for 90 days, whichever is longer.

3. WHAT IS NOT COVERED

The remedies provided for in this Limited Warranty are available only within Canada.

This Limited Warranty does not cover any defect, malfunc­tion, failure or damage caused by or resulting from any of the following:

(a) removal, installation, re-installation, maintenance, or service of the Product that was not authorized by us; (b) accident, fire, flood, power interruption, power surges, incorrect line voltage or supply or electrical current, fuses, house wiring, circuit breakers, connectors not supplied by us, unusual electrical or electromechanical stress, acts of God, or acts of nature; (c) misuse, abuse, neglect, mishandling, misapplication, alteration or modification of the Product or any part of the Product; (d) use of the Product in conjunction with products, equipment, utilities, services, parts, supplies, accessories, applications, exter­nal wiring, connectors, or ancillary or peripheral equip­ment not supplied or authorized by us; (e) uses for which the Product was not intended.

Further, this Limited Warranty does not cover:
(i) any Product or part from which the serial number has been removed or on which the serial number has been made illegible. Removing the serial number on any Product or rendering it illegible on any Product will immediately void the Limited Warranty for that Product;
(ii) any damage whatsoever that occurs during shipment of the Product once the Product has been accepted by the Purchaser;
(iii) any damage whatsoever resulting from any failure to follow operating, maintenance or environmental instruc­tions contained in any instruction booklet or owner’s manual available in connection with the Product;
(iv) service fees for travel to islands and remote areas, which include but are not limited to, ferries, toll roads, or other travel expenses;
(v) replacement of house fuses, fuse boxes, or resetting of circuit breakers; (vi) liability or responsibility for damage to surrounding property includ­ing cabinetry, floors, ceilings, and other structures or objects;
(vii) the cost of service calls for instructions, for the correction of installation errors, for customer adjustments that are explained in the Product owner’s manual, or where the Product operates according to the Product’s specifications. There may be a service charge for service calls made for issues not covered under this Limited Warranty;
(viii) breakage, discoloration or damage to glass, metal surfaces, plastic components, trim, paint, or other cosmetic finish caused by improper usage, care, abuse, or neglect;
(ix) except as noted above, consum­able parts such as filters and light bulbs are not covered and are the responsibility of the Purchaser;
(x) commer­cial, business, or rental use, or any application other than residential consumer use;
(xi) color variation due to differences in painted parts, kitchen lighting, product placement, and other factors;

We do not warrant or guarantee the uninterrupted or error-free operation of the Product.

4. WHAT ARE THE LIMITATIONS OF IN-HOME WARRANTY SERVICES?

In-home service is subject to availability, and it is not available in all areas of Canada. In-home service will only be provided if the Product is unobstructed and easily accessible from floor level to service personnel. If a repair cannot be completed during in-home service or if in-home service is not available in your area, you may be directed to deliver the Product to a Dacor Authorized Service Center for warranty service. The cost of transpor­tation of the Product to and from a Dacor Authorized Service Centre shall be paid by the Purchaser unless we elect to provide that transportation at our discretion.

To receive in-home service, the Purchaser must first contact Dacor Customer Care for problem determination and service procedures. All in-home warranty repairs must be performed by a Dacor Authorized Service Center. Valid proof of purchase must be presented to us at the time that service is requested and before warranty services are rendered.

When in-home service is not available, the Purchaser must return the Product to a Dacor Authorized Service Center for analysis. Assistance on where to deliver the Product can be obtained by contacting our Customer Service center. The cost of transporting the Product to or from the Authorized Service Center must be paid by the Purchaser.

5. WHAT ARE THE LIMITS OF OUR LIABILITY?

EXCEPT AS EXPRESSLY SET FORTH IN THIS LIMITED WARRANTY, OUR LIABILITY IS SUBJECT TO THE FOLLOWING LIMITATIONS:

(A) THE PURCHASER TAKES THE PRODUCT “AS IS” AND WE MAKE NO WARRANTY OR REPRESENTATION OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT.

(B) THERE ARE NO CONDITIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, WITH RESPECT TO THE PRODUCT.

(C) IN PARTICULAR, AND WITHOUT LIMITING THE GEN­ERALITY OF THE FOREGOING PARAGRAPHS (A) AND (B), WE MAKE NO WARRANTY, CONDITION OR REPRESENTA­TION AS TO ANY OF THE FOLLOWING: (i) THE MER­CHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY PARTICULAR PURPOSE OR USE; (ii) TITLE OR NON-INFRINGEMENT; (iii) DESIGN, CONDITION, QUALITY, OR PERFORMANCE OF THE PRODUCT; (iv) THE WORK­MANSHIP OF THE PRODUCT OR THE COMPONENTS CON­TAINED THEREIN; (v) COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFI­CATION OR CONTRACT PERTAINING TO THE PRODUCT.

(D) NOTHING CONTAINED IN ANY INSTRUCTION MANUAL OR OWNER’S MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE PRODUCT.

THE PROVISIONS FOUND IN PARAGRAPHS (E) AND (F) BELOW DO NOT APPLY IN CIRCUMSTANCES WHERE THIS LIMITED WARRANTY IS GOVERNED BY THE LAWS OF THE PROVINCE OF QUEBEC.

(E) ALL IMPLIED WARRANTIES AND CONDITIONS THAT MAY ARISE BY OPERATION OF LAW, INCLUDING ANY APPLICABLE IMPLIED WARRANTY OR CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY LIMITED TO THE SAME DURATION OF TIME AS THIS LIMITED WARRANTY.

SOME PROVINCES PROHIBIT LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, AND THE LIMITATION ON THE DURATION OF THE IMPLIED WARRANTY WILL NOT APPLY TO THE EXTENT THAT THE LIMITATION IS PROHIB­ITED BY APPLICABLE PROVINCIAL LAW.

(F) WE SHALL NOT BE LIABLE FOR DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, ANY INCIDEN­TAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES) THAT RESULT OR ARISE DIRECTLY OR INDIRECTLY FROM ANY OF THE FOLLOWING: (i) THE PURCHASE, USE, OR MISUSE OF THE PRODUCT; (ii) ANY LOSS OF USE OF THE PRODUCT OR INABILITY TO USE THE PRODUCT; (iii) ANY BREACH OF THE EXPRESS WARRANTY; (iv) ANY LOSS OF ANTICIPATED PROFITS OR BENEFITS; (v) ANY LOSS OF FOOD OR CONSUMABLES; (vi) ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COM­MITTED BY US, ITS AGENTS OR EMPLOYEES; (vii) ANY BREACH OF CONTRACT; (viii) ANY CLAIM BROUGHT AGAINST THE PURCHASER BY ANY OTHER PARTY. SOME PROVINCES PROHIBIT THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND THE ABOVE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES WILL NOT APPLY TO THE EXTENT THAT THE EXCLUSION IS PROHIBITED BY APPLICABLE PROVINCIAL LAW.

(G) THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE. THIS LIMITED WARRANTY STATES THE PURCHASER’S EXCLU­SIVE REMEDY. EXCEPT WHERE PROHIBITED BY APPLICA­BLE PROVINCIAL LAW, THIS LIMITED WARRANTY IS NOT TRANSFERABLE WITHOUT OUR EXPRESS CONSENT.

(H) IF ANY PORTION OF THIS LIMITED WARRANTY IS HELD ILLEGAL OR UNENFORCEABLE BY REASON OF ANY LAW, SUCH PARTIAL ILLEGALITY OR UNENFORCEABILITY SHALL NOT AFFECT THE ENFORCEABILITY FOR THE REMAINDER OF THIS LIMITED WARRANTY.

If the Product is purchased from a non-authorized reseller or distributor or purchased outside of Canada, this Limited Warranty does not apply except that the above limitations specified in Sections 5(A) through 5(I) shall apply.

Warrantor in Canada: Samsung Electronics Canada Inc., Mississauga, ON, L5N 0B9 Canada

OUTSIDE THE UNITED STATES AND CANADA:

LIMITED FIRST YEAR WARRANTY

If your Dacor product fails to function within one year of the original date of purchase due to a defect in material or workmanship, Dacor will furnish a new part, F.O.B. factory to replace the defective part.

All delivery, installation, labor costs, and other service fees are the responsibility of the purchaser.

Contact Dacor

If you have any questions or comments relating to Dacor appliances, please contact the Dacor Customer Service Center.

www.dacor.com
CANADA| 1-844-509-4659| www.dacor.com

Part No. 107939 Rev. E

Documents / Resources

| dacor Wine Cellar [pdf] Instruction Manual
dacor, Wine, Cellar, HWC241, HWC242
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