DWD30 Warming Drawer

Use and Care Manual

Warming Drawer
Models:
DWD30, ERWD30, EWD24, EWD27, EWD30, EWD36, IWD24, IWD27, IWD30, MRWD27, MRWD30, MWDH27, MWDH30, MWDV27, MWDV30, OWD24, RWDV30   Style varies. Model MWDV30 shown.

To Our Valued Customer:
Congratulations on your purchase of the very latest in Dacor” products! Our unique combination of features. atyle and performance make us The Life of the Kitchen”. and a great addition to your home.
in order to familiarize yourself with the controls. functions and full potential of your new Distinctive Appliance. read this use and care manual thoroughly. beginning with the Important Safety instructions section.
Ai Dacor appliances are designed and manufactured with quatity and pride. while Working within the framework of our company value. Should you ever experience@propiem with your product. please first check the Before You Call for Service section of this anual for guidance. It provides useful suggestions and remedies prior to calling for service.
Valuable customer input helps us to continuously improve ouf products and services. so please feel free to contact our Customer Service Team for assistance with any of your product support needs.
Dacor Customer Service Team
44425 Clark Avenue
City of industry. CA 91745
Telephone: 300-793-0093
Fax: 626-403-3130
Hours of Operation: Monday through Friday
6:00 am to 5:00 PM Pacific Time
Web Site: www.dacor.com
Thank you for cnoosing Dacor for your home. We are company built by families for families and we are dedicated to serving yours. We are confident that your new Dacor product will deliver 3 high tevel of performance and enjoyment for many years to come.
Sincerely,
The Dacor Customer Sewice Team

Important Safety Instructions

Installer: Leave theSe InStruCtIOnS WIth the appLIanCe.
Customer: reaD thIS uSe anD Care manuaL COmpLeteLY BefOre uSInG YOur WarmInG DraWer. Save It fOr future referenCe. It COntaInS ImpOrtant uSe anD Care InfOrmatIOn.
For service and warranty information see page 8.
If you have any questions (other than warranty questions), call:
Dacor Customer Service
800-793-0093 (u.S.a. and Canada)
monday — friday 6:00 a.m. to 5:00 p.m. Pacific Time
Web site: www.dacor.com
When you call, have the complete model and serial number for your appliance available. the numbers are found on the product data label located on back of the drawer front. See page 3 for label location. Write these numbers below for future reference.
model number __
Serial number __
Date of purchase ____
Since Dacor continuously improves the quality and performance of our products, we may need to make changes to the appliance without updating this manual. visit www.dacor.com to download the latest version of this manual.
Important Information About Safety Instructions
The Important Safety Instructions and warnings in this manual can not cover all possible problems and conditions that can occur. use common sense and caution when installing, maintaining or operating this appliance.
Safety Symbols and Labels
Danger
Immediate hazards that WIll result in severe personal injury or death.
Warning
hazards or unsafe actions that CoulD result in severe personal injury or death.
Caution
hazards or unsafe actions that CoulD result in minor personal injury or property damage.
Danger
ImPortant: to avoid the possibility of explosion or fire, do not store or use flammable or explosive vapors and liquids (such as gasoline) inside or in the vicinity of this or any other appliance. Keep items that could explode, such as aerosol cans away from the appliance. Do not store flammable or explosive materials in adjacent cabinets or areas.
Warning
Never use this appliance as a space heater to heat or warm the room.
Warning
Do not use water on grease fires – smother fire or flame or use dry chemical or foam-type extinguisher.
Warning

ImPortant: this appliance is equipped with a three prong grounding electric plug for protection against possible electric shock hazards. It must be plugged into a dedicated, grounded, electrical outlet. If only a two prong electrical outlet is available, it is the responsibility of the customer to have it replaced with a dedicated, properly grounded three prong electrical outlet.
To avoid an electric shock hazard, do not under any circumstances:

• Cut or remove the third (ground) prong from the power cord.
• use an adapter plug.
• use a power cord that is frayed or damaged.
• Immerse the power cord or plug in water or other liquid.
• Connect the appliance to an extension cord.

Note: use of a ground fault interrupter (GfI) is not recommended.

State of California proposition 65 Warnings:
WarnInG: this product contains one or more chemicals known to the State of California to cause cancer.
WarnInG: this product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.
READ AND SAVE THESE INSTRUCTIONS
General Safety Precautions
To reduce risk of fire, electric shock, serious injury or death when using this appliance, follow basic precautions, including the following:

Warning

• read this manual completely before operating this appliance.
• use this appliance only for its intended use as described in this manual. use it only to warm food and heat plates and utensils. It is not designed for  commercial, industrial or laboratory use.
• Only model OWD24 is approved for use in outdoor installations and near water (bathrooms). Do not use, store or install warming drawer models other than OWD24 near water, for example, near sinks, swimming pools or in a wet basement.
• model OWD24, when installed as a towel warmer, must have the supplied wire rack installed in the drawer bottom. Secure the rack with the screw and  clip supplied. See the installation instructions.
• Do not install or operate a product that is damaged, has a damaged power cord or plug, or is malfunctioning in any manner. return the appliance to the nearest authorized service facility for examination, repair or adjustment.
• make sure that this appliance has been properly installed and grounded by a qualified installer according to the accompanying installation instructions. have the installer show you the location of the electrical outlet so that you know where to disconnect  power to the appliance.
• Do not repair or replace any part of the warming drawer unless specifically recommended in the literature accompanying it. all other service should be done by a qualified technician.
• use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
• efore cleaning or performing any type of service, make sure that the power plug is disconnected from the electrical outlet and that the unit is cool.
• Keep the electrical cord away from heated surfaces.
• DO nOt tOuCh anY hOt SurfaCeS In Or On the WarmInG DraWer DurInG Or ImmeDIateLY after uSe. use the handle instead. after use, make sure these surfaces have had sufficient time to cool before touching them. heating elements may be hot, even though they are dark in color.
• to reduce the risk of fire in the warming drawer, do not overcook food. Do not leave it unattended with paper, plastic or other combustible materials inside.
• to avoid the possibility of fire or burns, do not allow clothing, pot holders, towels or rags to come into contact with any part of the warming drawer during and immediately after use. Do not wear loose or hanging apparel while using this appliance.
• If materials inside the warming drawer should ignite, keep the drawer closed and shut off the power at the circuit breaker panel or fuse box.
• exercise caution when opening the drawer. Let hot air or steam escape before looking or reaching into the warming drawer.
• use only dry pot holders when removing food and cookware from the warming drawer. Wet pot holders can cause steam burns.
• Do not put items like whole eggs, sealed containers or closed glass jars in the warming drawer. they may explode when heated, causing injury.
• Do not place more than 50 pounds in the drawer.
• properly clean and maintain the unit regularly as instructed in this manual. Clean only those parts listed in this manual, in the manner specified.
• Do not use abrasive scrubbers or abrasive/caustic cleaners or detergents on this appliance. they may permanently damage the finishes. Do not use aerosol cleaners, because they may be flammable or cause corrosion of metal parts.
• Clean the appliance thoroughly before operating it for the first time.
• make sure the warming drawer is used only by those individuals who are able to operate it properly.
• Do not tamper with the controls.
• preheat the warming drawer before use.
• never allow anyone, including children to sit, stand or climb on any part of the appliance, including the drawer. Doing so may cause tipping, damage, serious injury or death.
• Do not leave children alone or unattended in the area around the appliance. Do not allow children to operate it, play with the controls, pull on the handle or touch other parts.
• Do not store items of interest to children above the warming drawer. Children could be burned or injured while climbing on the appliance.

Getting to Know Your Warming Drawer

Back of Drawer Front

minimum ambient operating temperature: 32°f (0°C)
Drawer capacity: 50 pounds Drawer dimensions:
model IWD24: 5”h x 20”W x 22¾”D
model OWD24:
6½”h x 20¼”W x 17 7/8”D
27” models: 5”h x 23”W x 22¾”D
30” models: 5”h x 26”W x 22¾”D
36” models: 5”h x 32”W x 22¾”D
models IWD24, IWD27, IWD30 and OWD24 are not equipped with the humidity control or vents

Operating Instructions

warning

• When the warming drawer is on in continuous mode (∞), it will remain on until turned off manually. to avoid a fire hazard or burns, exercise caution when operating the unit in continuous mode.
• Do not block the humidity vents on the back of the drawer front and along the left and right sides of the drawer. excessive heat buildup can occur.
• food safety is an important consideration when using a warming drawer. In the ProoF and loW temperature settings, bacteria growth may occur. use the meD and HIGH settings if holding certain foods for more than two to three hours.

Things to Know Before You Start
preheating

• for best results, preheat your warming drawer for about 20 minutes before use. If you put hot food into a cool, confined area, any steam that is present will condense. If you preheat your warming drawer, there will be less chance of water due to condensation. preheat times vary depending on the temperature setting.

Humidity Control

• the warming drawer has two distinct humidity modes. the “moIst” setting seals the food’s moisture in the warming chamber, maintaining the water content of the food. the “CrIsP” setting allows the moisture to vent out of the sides of the warming drawer, retaining the crispness of other food types. the moIst
• CrIsP lever opens and closes vents located on the inside of the drawer front.
• Do not block the humidity vents any time you operate your warming drawer.

Operation
the warming drawer is equipped with four temperature settings and a timer that can be set for one, two, three or four hours. the warming drawer can also be set for continuous operation. See the table on the facing page for suggested settings for different foods. To turn the unit on:

1. Select the humidity level. Slide the lever located on the back of the drawer face to the desired position.
   to increase humidity inside the drawer, slide the lever closer to the moIst symbol. to decrease humidity inside the drawer, slide the lever closer to the CrIsP symbol. the lever can also be positioned anywhere between the moIst and CrIsP settings.

2. push the on/oFF key.

3. push the key for the desired temperature setting.

4. Setting	Temperature*
   prOOf	100°f (38°C)
   LOW	140°f (60°C)
   meD	175°f (80°C)
   hIGh	200°f (93°C)

5. Select the amount of time you want the warming drawer to be on: push the seleCt key until the desired number of hours lights up on the control panel.
   or push the continuous key (∞) to keep the unit on constantly. push the on/ oFF key to turn the warming drawer off, when done.

Warming Serving Containers
To warm plates, and other serving containers:

• place them carefully into the warming drawer and set the temperature to ProoF or loW, depending upon your personal preference. Do not drag plates across the drawer. they may scratch the drawer surface.
• Before using any delicate dinnerware in the warming drawer, determine its maximum recommended usage temperature from the plate manufacturer. It is not necessary to preheat the warming drawer when warming serving dishes.
• You can also use plastic wrapping on plates to keep foods hot and moist.

Sabbath Operation
This warming drawer is designed to allow for operation on the Jewish Sabbath or the Jewish holidays. visit www.star-k.org for instructions.
Control Panel

Temperature and Humidity Control Setting Guidelines

Food Items| Temperature Settings| Moist-Crisp Selection| Covered/Uncovered
---|---|---|---
Bacon| HIGH| Crisp| Uncovered
Beef – rare| LOW| Moist| Covered
Bread – hard rolls| LOW| Crisp| Uncovered
Bread – proofing| PROOF| Moist| Damp towel
Casseroles| LOW| Moist| Uncovered
Coffee cake| LOW| Moist| Uncovered
Cooked cereals| LOW| Moist| Uncovered
Dinner| MED| Moist| Uncovered
Eggs| LOW| Moist| Covered
Enchiladas| LOW-MED| Moist| Uncovered
Fish/seafood| LOW| Moist| Covered
Fried food| HIGH| Crisp| Uncovered
Gravy, cream sauces| LOW| Moist| Covered
Ham| LOW| Moist| Covered
Hors D’ oeuvres| LOW-MED| Crisp| Uncovered
Lamb| LOW| Moist| Uncovered
Pancakes| LOW-MED| Moist| Covered
Pies – single crust| LOW| Moist| Uncovered
Pizza| LOW-MED| Moist| Covered
Potatoes – baked| HIGH| Crisp| Uncovered
Poultry| HIGH| Moist| Uncovered
Vegetables| LOW| Moist| Covered
Waffles – crisp| HIGH| Moist| Uncovered

Care and Cleaning

caution

• to prevent permanent damage to the appliance surfaces, do not use abrasive cleaners or scrubbers.
• Do not allow acids (citrus juices, tomato sauces, etc.) to remain on the warming drawer’s surfaces. the finish may stain.
• Do not try to remove heavy spills with a sharp object such as a knife or metal spatula. Sharp objects may scratch the surfaces.
• always wipe stainless steel surfaces in the direction of the grain.

Control Panel
Clean the control panel with a soft cloth soaked with a solution of mild detergent and hot water. rinse and dry with a soft cloth. exercise caution to avoid introduction of liquids into the area behind the control panel. Do not use abrasive cleaners or scrubbers. they may permanently damage the finish or scrap off the letters and graphics.
Moist • Crisp Control
Clean the Moist
Crisp lever with a solution of mild detergent and hot water. rinse and dry with a soft cloth.
Drawer Handle
Clean the drawer handle with a solution of mild detergent and hot water. rinse and dry with a soft cloth.
You may also use Dacor Stainless Steel Cleaner. It is available from your Dacor dealer. use it according to the directions on the package.
Always wipe stainless steel surfaces in the direction of the grain.
Glass Surfaces
Clean all glass surfaces with a solution of mild detergent and hot water. You may also use a mild glass cleaner to remove fingerprints or smears. Dry completely with a soft, lint-free cloth.
Brass and Chrome Surfaces
Clean brass and chrome surfaces with a solution of mild detergent and warm water. rinse, dry and polish with a soft, lint-free cloth.
You may also use Dacor Stainless Steel Cleaner. It is available from your Dacor dealer. use it according to the directions on the package.
Painted Surfaces
For the front face of warming drawers with a painted finish, clean with a solution of mild detergent and hot water. rinse and dry with a soft cloth. Do not use abrasive cleaners or scrubbers. they may permanently damage the finish.
Gasket
The gasket is located around the edge of the drawer opening, below the control panel.
Gently clean the gasket with a solution of mild detergent and hot water. rinse and dry with a soft cloth. the gasket material is soft, so be careful not to crush or damage it. Damaging the gasket will cause a poor heat seal and result in poor warming drawer performance.
Drawer Slides
The warming drawer has slides positioned on each side of the drawer. they allow the drawer to slide in and out smoothly. remove the drawer from the slides to make cleaning easy or to access the serial number plate. the drawer slides themselves do not require maintenance.
Removing the Drawer from the Appliance
Allow the drawer to cool before attempting to remove it.

1. pull the drawer out to the fully open position.
2. push in on the locking tab on one side as you pull the drawer up. See the facing page.
3. When the drawer comes loose from the slide, repeat the same process on the opposite side.
4. Grip the drawer on both sides and pull it free.
5. for safety, push both drawer slides into the drawer opening.

Reinstalling The Drawer

1. pull the drawer slides all the way out of the drawer opening.
2. Gently lower the drawer between the extended slides until it is suspended by them.
3. Slide the back of the drawer mounting brackets under the clips on the slides. See the facing page.
4. push one side of the drawer down onto its locking tab, until the tab locks into place.
5. repeat the same process on the opposite side.
6. Gently open and close the drawer to make sure that it is properly installed.

Before You Call for Service

Problem Solution Guide

Vac, 15 Amp., dedicated electrical outlet.
Timer is not set.| Select time duration according to the Operating Instructions section.
Tripped circuit breaker or blown fuse.| Check the circuit breaker panel or fuse box tripped breaker or blown fuse.
Ambient temperature below 32°F (0°C).| Temperature around warming drawer must be above freezing.
Drawer does not slide smoothly or drags.| Drawer is incorrectly mounted into slide mechanism.| Remount drawer into slide, per instructions above.
Drawer is over-loaded or the load is unbalanced.| Reduce the weight to less than 50 pounds. Redistribute drawer contents.
Excessive condensation.| Warming drawer not preheated.| Preheat the warming drawer before each use.
Incorrect humidity control setting.| Set humidity control to CRISP to allow moisture to vent.
One or more of the indicator lights on the control panel blink on and off (one second on, one second off).| The control panel computer has detected an error:

1 – Temperature error

2 – Sensor error

3 – Key pad error

4 – Control error| Try resetting the computer. Disconnect the power cord,

wait 20 seconds, then reconnect it. Check the control panel. If the indicator light still flashes, call for service. See page 8.

Warranty and Service

Getting Help
Before you request service:

1. review the Before You Call For Service section of this manual, above.
2. use the helpful tips found in our Problem Solution Guide.
3. Become familiar with the warranty terms and conditions of your product.
4. If none of these tips or suggestions resolves your problem, call our Customer Service center at the number below.

Dacor’s Customer Service center is available 6:00 a.m. – 5:00 p.m. Pacific Time for warranty repairs or questions and for Dacor Distinctive Service (DDS) in the uS and Canada phone: 800-793-0093, extension 2822 for non- warranty repairs or questions in the uS and Canada phone: 800-793-0093, extension 2813
Contact us through our web site at: www.dacor.com/contact- us

Warranty
What Is Covered
CertIFICate oF WarrantIes: DaCor WarmInG DraWers
WItHIn tHe FIFtY states oF tHe u.s.a., tHe DIstrICt oF ColumBIa, anD CanaDa:
FuLL One-Year WarrantY
the warranty applies only to the Dacor appliance sold to the first use purchaser, starting from the date of original retail purchase or closing date for new construction, whichever period is longer. Warranty is valid on products purchased brand new from a Dacor authorized Dealer, or other seller authorized by Dacor.
If your Dacor product fails to function within one year of the original date of purchase, due to a defect in material or workmanship, Dacor will remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.) to the product or included accessories must be reported to Dacor within 60 days of the original purchase date to qualify for warranty coverage.
Consumable parts such as filters and light bulbs are not covered and are the responsibility of the purchaser.
LImItatIOnS Of COveraGe
Service will be provided by a Dacor designated service company during regular business hours.
please note service providers are independent entities and are not agents of Dacor.
Dealer display and model home display products with a production date greater than 5 years, products sold “as Is,” and products installed for non- residential use, which include but are not limited to religious organizations, fire stations, bed and breakfast and spas carry a one year parts warranty only. all delivery, installation, labor costs and other service fees are the responsibility of the purchaser.
Warranty will be null and void on product that has altered, defaced, or missing serial numbers and tags.
the owner must provide proof of purchase or closing statement for new construction upon request.
all Dacor products must be accessible for service. Warranty is null and void if non-CuL approved product is transported from the u.S.
outsIDe tHe FIFtY states oF tHe u.s.a., tHe DIstrICt oF ColumBIa, anD CanaDa:
LImIteD fIrSt Year WarrantY
If your Dacor product fails to function within one year of the original date of purchase due to a defect in material or workmanship, Dacor will furnish a new part, f.O.B. factory to replace the defective part.
all delivery, installation, labor costs, and other service fees are the responsibility of the purchaser.
What Is not Covered

• Slight color variations may be noticed because of differences in painted parts, kitchen lighting, product placement, and other factors; this warranty does not apply to color variation.
• Service calls to educate the customer on proper use and care of the product.
• Service fees for travel to islands and remote areas, which include but are not limited to, ferries, toll roads or other travel expenses.
• Consequential or incidental damage, including but not limited to food or medicine loss, time away from work or restaurant meals.
• failure of the product when used for commercial, business, rental or any application other than for residential consumer use.
• failure of the product caused by improper product installation.
• replacement of house fuses, fuse boxes or resetting of circuit breakers.
• Damage to the product caused by accident, fire, flood, power interruption, power surges or other acts of God.
• Liability or responsibility for damage to surrounding property including cabinetry, floors, ceilings and other structures or objects around the product.
• Breakage, discoloration, or damage to glass, metal surfaces, plastic components, trim, paint or other cosmetic finish caused by improper usage, care, abuse, or neglect.

Out of Warranty
Should you experience a service issue beyond the standard warranty period, please contact us. Dacor reviews each issue and customer concern to provide the best possible solution  based on the circumstances.
THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRAN- TIES ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER EXPRESS WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. IN THE EVENT DACOR PREVAILS IN ANY LAWSUIT, DACOR SHALL BE ENTITLED TO REIMBURSEMENT OF ALL COSTS AND EXPENSES, INCLUDING ATTORNEY’S FEES, FROM THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of inconsequential damages, therefore the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.
NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES
BUSINESS REPLY MAIL
FIRST-CLASS MAIL CITY OF INDUSTRY CAPERMIT NO 1600
POSTAGE WILL BE PAID BY ADDRESSEE
DACOR
ATTN WARRANTY PROCESSING DEPT PO BOX 90070
CITY OF INDUSTRY CA 91715-9907
Please visit www.dacor.com to activate your warranty online.

WARRANTY INFORMATION

IMPORTANT:
Your warranty will not be activated until you activate it online or return this form to Dacor. If you have purchased more than one Dacor product, please return all forms in one envelope or activate the warranty for each product online.
Please rest assured that under no conditions will Dacor sell your name or any of the information on this form for mailing list purposes. We are very grateful that you have chosen Dacor products for your home and do not consider the sale of such information to be a proper way of expressing our gratitude!
Owner’s Name:_
Street:___
City: State:__
Zip:_
Purchase Date:____
Email:__
Telephone:_
Dealer:_
City:___
State:__
Zip:___
(Please Print or Type)Last First Middle
Your willingness to take a few seconds to fill in the section below will be sincerely appreciated. Thank you.
1. How were you first exposed to Dacor products? (Please check one only.)
 A. T.V. Cooking Show
 B. Magazine
 C. Appliance Dealer Showroom
 D. Kitchen Dealer Showroom
 E. Home Show
 F Builder
 G. Architect/Designer
 H. Another Dacor Owner
 I. Model Home
 J. Other____
2. Where did you buy your Dacor appliances?
 A. Appliance Dealer
 B. Kitchen Dealer
 C. Builder Supplier
 D. Builder
 E. Other__
3. For what purpose was the product purchased?
 A. Replacement only
 B. Part of a Remodel
 C. New Home
 D. Other____
4. What is your household income?
 A. Under $75,000
 B. $75,000 – $100,000
 C. $100,000 – $150,000
 D. $150,000 – $200,000
 E. $200,000 – $250,000
 F. Over $250,000__
5. What other brands of appliances do you have in your kitchen?
A. Cooktop _
B. Oven____
C. Dishwasher___
D. Refrigerator____
6. Would you buy or recommend another Dacor product?
 Yes
 No
Comments:____
Thank you very much for your assistance. The information you have provided will be extremely valuable in helping us plan for the future and giving you the support you deserve.

Web site:www.dacor.com
Corporate phone:800-793-0093

References

• High End Luxury Kitchen Appliances | Dacor US
• Manual-Hub.com - Free PDF manuals!
• High End Luxury Kitchen Appliances | Dacor US
• Kosher Certificates | Kosher Certification | STAR-K
• Manual-Hub.com – Free PDF manuals!

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