TUSHY Fresh Bidet Ultra Slim Toilet Seat User Manual
- June 17, 2024
- TUSHY
Table of Contents
hellotushy.com
HOW TO PUT THIS SH*T TOGETHER TUSHY FRESH
MEET THIS MANUAL
GET INTO THE GROOVE Let’s get this POTTY STARTED! Turn on some rump-
shakin’ TUSHY Tunes. We’ve assembled the perfect tracks to get you in the mood
to upgrade your toilet, your booty, and your life.
HELLOTUSHY.COM/TUNES
GET COMFY
Lay down a towel or the TUSHY box for
some extra padding for your knees.
USE THE QR READER
Next to every step of this installation, you’ll find a QR code with a handy
visual of that step.https://brij.it/c/11XQ
Hold your smartphone camera over the QR code so that it’s clearly visible on
your screen.
CONTACT US
Have a question?
Our Customer Experience Poo-Rus are ready to help.
Email INSTALL@HELLOTUSHY.COM, chat with us on
hellotushy.com, or text MYTUSHY to 794-54 (US only)
or 1 833-273-1370 (Canada only).
*By signing up via text, you agree to receive recurring automated promotional, personalized marketing text messages (e.g. cart reminders), and bumderful puns from TUSHY at the cell number used when signing up. Consent is not a condition of any purchase. Reply HELP for help and STOP to cancel. Msg frequency varies. Msg & data rates may apply. View Terms (https://attnl.tv/t/9M9) & Privacy (https://attnl.tv/p/9M9).
IMPORTANT STUFF
Read all instructions before installing or using the TUSHY.
Failure to do so could result in property damage. Always turn off the water
supply valves before installing or performing maintenance on your TUSHY. When
tightening connections, make sure they are tight, but be careful not to over-
tighten as this could result in leaks or property damage. Make sure you check
for leaks after installing your TUSHY and periodically thereafter. When using
your TUSHY, turn the pressure knob slowly. Increasing the pressure too fast
may lead to discomfort or injury. If you’re not sure about something, please
consult a plumber or send us an email at
INSTALL@HELLOTUSHY.COM.
MEET YOUR TUSHY
YOUR TUSHY
INCLUDED PARTS
|
---|---
Mega Adapter
(7/8” x 3/8” x 7/8” Compression)| Flexible Hose
(2 Feet, 3/8” to 3/8” Compression)
TUSHY TIP:
Keep all of these parts (and this manual) just in case you need them in the
future!
YOU MIGHT ALSO NEED
BEFORE YOU START
CHECK YOUR TOILET
(THERE ARE DIFFERENT KINDS OF TOILETS? WHO KNEW?)
To check out these toilets online, scan here:https://brij.it/c/11XQ
THE STANDARD
MOST POPULAR
The Standard “two-piece” toilet is the most
common toilet you’ll find in a majority of residential homes. It comes in two
pieces, consisting of the bowl and the tank, and has a flexible hose
connection between the water supply and tank. Most importantly, all of the
water supply connections are visible. If you’ve got The Standard, then this
install will be easy breezy. You’re good to go!
THE SKIRTED TOILET
Skirted toilets are a
more modern, clean design that may hide the external tank connection. If you
are able to access the tank connection, awesome! You shouldn’t have too much
trouble.
If you aren’t able to access the tank connection, check out
HELLOTUSHY.COM/SKIRTEDTOILET for tips
on how to connect these toilets. We’ll get you set up in no time.
THE FLUSHOMETER 
The flushometer toilet is the kind that
you normally find in commercial buildings, but some residential apartment
buildings have these toilets (looking at you, NYC friends). They have a lever
with a powerful flush and no easy access to a water supply connection. At
first glance, these toilets don’t look TUSHY compatible, BUTT … we have a hack
for that. 😉
You can connect your TUSHY to your sink’s water supply.
Make sure your sink is within 15 feet of your toilet. If you want to start a
flushometer installation, visit our flushometer page
hellotushy.com/flushometer for an
instruction video and parts you will need.
If you have any questions or concerns at all, consult a plumber, email
INSTALL@HELLOTUSHY.COM, or text us at MYTUSHY
to 794-54 (US only) or 1 833-273-1370
(Canada only), and we will be able to ASSist you.
THE FRENCH CURVE
Do you oui oui in this type of
potty? French curve toilets are onepiece toilets curved in the back. Though
they are very high-end, French curve toilets tend to be very hard to fit when
it comes to any bidet seats or attachments.
The sexy curves of the toilet don’t allow the TUSHY to sit flat.
If you have any questions or concerns at all, consult a plumber, email
INSTALL@HELLOTUSHY.COM, or text us at MYTUSHY
to 794-54 (US only) or 1 833-273-1370
(Canada only), and we will be able to ASSist you.
CHECK YOUR CONNECTION
WHAT KIND OF WATER CONNECTION DOES YOUR TOILET HAVE?
If you have a flexible hose (left), you’re good to go! Do you have a rigid
metal or plastic pipe instead (right)? No problem. Visit
HELLOTUSHY.COM/FLEXHOSE or your local
hardware store to get a flexible hose. You’ll want a flexible hose that’s 3/8”
x 7/8”.
If you have any questions or
concerns at all, consult a plumber, email
INSTALL@HELLOTUSHY.COM, or text us at MYTUSHY
to 794-54 (US only) or 1 833-273-1370
(Canada only), and we will be able to ASSist you.
GETTING THIS POTTY STARTED
1. TURN OFF WATER SUPPLY VALVE
Turn off the water valve beside the toilet by turning it clockwise.
TUSHY TIP:
If the valve is tight, there may be some mineral build up (white
calcification). Slow and steady wins the race. If it’s stuck, try twisting it
in one direction and then the other, each time rotating a little further until
it’s free to turn all the way around.
2. EMPTY THE TOILET TANK
Flush your toilet to drain the tank.
Hold down that flusher until the tank empties nearly completely!
An inch of water at the bottom of the tank is okay, though. 3. REMOVE THE
TOILET SEAT
For most toilet seats, flip up the screw caps behind the seat with a
flathead screwdriver to access the screws. Turn counterclockwise to loosen the
screws. Remove the seat and set aside. You won’t need the seat until Step
6.
TUSHY TIP:
You may need to hold the nut on the underside of the screw with your other
hand (using pliers or a towel) while unscrewing.
Dealing with a unique quick-release or mounted toilet seat?
There’s a super easy fix. The quick-release mounts should be able to unscrew
from the toilet. Just remove them and set them aside for now.
Check out HELLOTUSHY.COM/MOUNTEDSEATS
for some video tips if you’re having trouble.
TUSHY TIP:
If your toilet is dirty (hey, it happens!), it’s the perfect time to clean it.
CONNECTING YOUR TUSHY
4. CONNECT TO COOL WATER Disconnect the existing flexible hose from your
toilet tank by turning it clockwise, if you’re looking at the connection from
above. Be prepared to catch or wipe up some residual water that might spill
onto the floor. Screw the provided flexible hose to the mega adapter’s side
connection. Use a wrench to tighten it if necessary, but remember: don’t
overtighten! Screw the existing flexible hose to the bottom of the mega
adapter and then screw the top of the mega adapter counterclockwise (if you’re
looking at the connection from above) onto the tank. Be careful not to
overtighten!
5. FINISH THE WATER CONNECTION
Affix the flexible hose from the mega adapter to the water
port on the underside of the TUSHY console by turning counterclockwise if
you’re looking at the connection from above. Clockwise if you’re looking up at
this connection from the floor.
TUSHY TIP:
Make sure the threads of the water inlet port are lined up with the threads of
the water hose.
If the hose only turns once before stopping, it may be cross-threading and not
sealed properly. Don’t force it! Unscrew the hose and reattach until the
threads line up properly.
6. ATTACH YOUR TUSHY TO THE
BOWL
Now for the big moment … place the TUSHY on top of your toilet and line up the
adjustable flanges with the holes in between the bowl and the tank used for
mounting the toilet seat. Make sure the nozzle is lined up in the center of
the bowl and as close to the back rim of the bowl without the nozzle touching
it. 
Reattach the toilet seat on top of the
TUSHY by threading the toilet seat bolts through the adjustable flanges and
through the toilet’s mounting holes. Fasten the bolts by turning them
clockwise.
TUSHY TIP:
Hold the underside of the toilet nuts to tighten the bolt from the top more
effectively.
If you have a quick-release toilet seat, place those mounts
you set aside on top of the TUSHY adjustable flanges and tighten through the
toilet’s mounting holes.
CHECK FOR LEAKS
This is a super important step so that we can avoid any leaks.
Nobody wants that.
Turn the water valve on and off one time to check the water connections for
any leaks. If you are experiencing leaks, first make sure the black rubber
gasket is placed correctly inside of the mega adapter. Second, make sure the
threads are aligned properly. Third, make sure the hoses and adapters are
tightened completely, but remember not to overtighten!
Also, be sure to touch each hose to make sure water isn’t running down them.
Once there are no leaks, make sure your water valve is open, leave a towel or
a bowl below the connections and check back on it in an hour to make sure
there are no slow leaks that may not be instantly visible. If there is any
water present after an hour, repeat the steps above. If not, you are good to
go!
If you have any questions or concerns at all, consult a plumber, email
INSTALL@HELLOTUSHY.COM, or text us at MYTUSHY
to 794-54 (US only) or 1 833-273-1370
(Canada only), and we will be able to ASSist you.
YOUR BOOTY IS NOW READY FOR THE SPRAY OF A LIFETIME.
KNOW BEFORE YOU GO
DON’T SPRAY UNTIL YOU SIT DOWN
We know you’ll be tempted, but unless you want a spray to the face or a soaked
bathroom, don’t spray until your butt is on that seat.
TURN THE PRESSURE KNOB VERY SLOWLY
Adjust the pressure very slowly so that the jet isn’t too strong, which may
cause discomfort or injury. Ease into it and find the most comfortable
pressure for you.
NOZZLE WASH
If you get a little schmutz on the nozzle, don’t freak! The self-cleaning
nozzle rinses itself off every time you use your TUSHY.
HOW TO USE YOUR TUSHY
DO YOUR DOO
Don’t be shy, everybody poops.
TURN THE KNOB
Adjust the pressure from gentle butt spritz to power wash.
FIND THE PERFECT ANGLE
Adjust your body by leaning forward orbackward to find the right angle for a
precise clean.
If you have any questions or concerns at all, consult a plumber, email INSTALL@HELLOTUSHY.COM, or text us at MYTUSHY to 794-54 (US only) or 1 833-273-1370 (Canada only), and we will be able to ASSist you.
FREQUENTLY ASSED QUESTIONS
OK, BUT(T) HOW DO I DRY OFF?
If your booty is too busy to air dry, you can pat dry with our reusable, ultra-comfy TUSHY Bum Towels or our super sustainable, 4-ply Bamboo Toilet Paper designed to be extra absorbent. Using TUSHY dramatically reduces the amount of TP needed by 80%. Endless, irritating wiping turns
WHAT WILL MY FRIENDS THINK WHEN THEY SEE MY BUM TOWEL IN THE BATHROOM?
That you’re a freakin’ genius who not only cares for the planet, but also knows how to save money! If you lived in Europe, you’d have monogrammed bum towels for the whole family, so school your house guests about the ills of TP and show them the bidet side of life.
I NEED AN EXTRA DOODAD TO INSTALL MY TUSHY—WHAT DO I DOO?
Just like butts, there is a wide variety of toilets and toilet seats. In an effort to support our sustainability goals, we send you the standard parts in your TUSHY install kit that we anticipate you’ll need. However, if you have any installation trouble, please reach out to us directly as we have free and easy solutions for almost any issue you come across. Please contact us at INSTALL@HELLOTUSHY.COM and we’ll take care of you!
TROUBLESHOOTING
| PROBLEM| POSSIBLE CAUSES| POSSIBLE SOLUTIONS
---|---|---|---
1| My roommates, friends, loved ones won’t stop using my TUSHY.| TUSHY’s
awesomeness.| Buy them TUSHYs for their birthdays.
2| There is leaking from the TUSHY body or hose connections.| 1. The black
rubber gasket(s) are not properly installed on the hose or adapters.
2. The mega adapter threads were crossthreaded or stripped during
installation.
3. The TUSHY or hose may need to be replaced (very rare).| 1. Make sure
that the black gasket(s) are properly installed on both ends of the console
hose and the mega adapter.
2. Contact us to request a replacement adapter.
3. Contact us to request a replacement part or TUSHY.
3| The toilet seat bolts are too short to properly affix to the toilet after
installing the TUSHY.| Some toilet seats bolts are shorter than required to
accommodate the TUSHY.| Install longer toilet seat bolts that will accommodate
the extra
⅓” that the TUSHY adds to your seat setup. Please don’t hesitate to contact us
for potential solutions.
We may be able to send you a replacement seat bolt or direct you to a
replacement. Super easy fix!
4| The toilet seat bolts do not fit through the holes in the adjustable
flanges.| Some toilet seats bolts are thicker than the required ⅓” to
accommodate the TUSHY.| Purchase thinner toilet seat bolts. Standard toilet
seat bolts will fit through the holes in the adjustable flanges.
5| There’s no access to water next to my toilet.| 1. You have a flush-ometer
or commercial
toilet.
2. You have a wallmounted toilet or a unique plumbing situation that doesn’t
allow you
to connect at the water valve at the
wall.| 1. If you know the flushometer kit will work for you, you can purchase
it on our Spare Parts page at HELLOTUSHY.COM.
2. If you have a unique plumbing situation that you aren’t sure about please
reach out to our team so we can assist you!
6| The spray isn’t hitting my butt.| 1. Your butt isn’t in the right place
2. Your TUSHY isn’t in the right place.| 1. Adjust your seating position and
lean forward or backward as needed to hit the right spot.
2. Loosen your toilet seat screws, readjust your TUSHY placement as needed,
then retighten the toilet seat screws.
If you have any questions or concerns at all, consult a plumber, email INSTALL@HELLOTUSHY.COM, or text us at MYTUSHY to 794-54 (US only) or 1 833-273-1370 (Canada only), and we will be able to ASSist you.
ONE YEAR LIMITED WARRANTY
-
TUSHY warrants this product to be free from defects in materials and workmanship under conditions of normal use for a period of one (1) year from the date of purchase.
This warranty is extended only to the original purchaser and is not transferable if the original purchaser sells or otherwise transfers the product. TUSHY may require proof of purchase to determine whether a claim falls within the warranty period. -
To report any product issues and to open a claim under the warranty, contact TUSHY at warranty@hellotushy.com. TUSHY will reach out to you to attempt to help resolve the issue.
-
If a defect covered by this warranty arises, TUSHY’s obligations under this warranty are limited to repair or replacement, at TUSHY’s option, provided that such products were used in accordance with the instructions. Replacement may be of the same or similar product at TUSHY’s discretion and based on availability. TUSHY reserves the right to inspect the product to confirm that the issue is covered by this warranty.
-
TUSHY is not responsible for the cost of return shipping of the product.
-
This warranty does NOT apply to:
• Damage or loss that occurs during shipment.
• Damage, loss or injury resulting from negligent or improper use or the user’s failure to follow instructions.
• Damage or loss resulting from modification of the product.
• Damage or loss resulting from normal “wear and tear” of the product.
• Damage based on claims of personal injury or property damage, including, but not limited to, claimed damages that are incidental or consequential in nature. -
This written warranty is the only warranty made by tushy. Repair or replacement as provided under this warranty shall be the exclusive remedy available to the purchaser. Tushy shall not be responsible for loss of use of the product or for other incidental, special, or consequential damages or expenses incurred by the purchaser or a third party, or for any other expense not specifically stated above. Except to the extent prohibited by applicable law, any implied warranties, including those of merchantability and fitness for a particular purpose, are expressly limited to the duration of this warranty. Some states do not allow limitations, so the above limitation and exclusion may not apply to you.
-
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
MEET THE TUSHY POO-RUS
GENERAL
Say hi! Comments! Compliments! Butt puns!
HELLO@HELLOTUSHY.COM
TUSHY QUESTIONS
Got general Qs? i.e. Shipping options, product availability
QUESTIONS@HELLOTUSHY.COM
ORDER INQUIRIES
Track, modify, cancel, or change your order or address
MYORDER@HELLOTUSHY.COM
INSTALLATION SUPPORT
Need a hook up with the hook up? Install help, spare parts and troubleshooting
INSTALL@HELLOTUSHY.COM
MANAGE SUBSCRIPTIONS
Change address, change frequency, or cancel
SUBSCRIPTIONS@HELLOTUSHY.COM
RETURNS
Send it back?! Okay, I guess.
TUSHY.LOOPRETURNS.COM
FRESH
If you have any questions or concerns at all, consult a plumber, email
INSTALL@HELLOTUSHY.COM, or text us at MYTUSHY
to 794-54 (US only) or 1 833-273-1370
(Canada only), and we will be able to ASSist you.
CONGRATULATIONS
Welcome to the first bidet of the rest of your life! Your hole life is about
to change, but first, let’s hook this sh*t up!
This cheeky instruction booklet will walk you through, step by step, fart to
fart with your installation. You’ll be pooping in luxury in no time.
ONLINE VIDEO RESOURCES
(For our visual learners)
INSTALL VIDEO:
HELLOTUSHY.COM/FRESHINSTALL
TIPS & HACKS:
HELLOTUSHY.COM/TIPS
YAY!
YOU PUT
*THIS SHT
TOGETHER**
References
- TUSHY - The Modern & Sustainable Bidet Company
- Stainless Steel Braided Hose for Toilet Connection
- Flushometer Installation Kit
- YouTube
- YouTube
- How to Install a Bidet (With Pictures) – TUSHY
- Returns
- attnl.tv/p/9M9
- attnl.tv/t/9M9