Emerson EM2646 13 Memory Caller ID Speakerphone Instruction Manual

Emerson EM2646 13 Memory Caller ID Speakerphone

Product Information

Specifications

• Model: EM2646
• Display: 3-Line LCD Display
• Languages: English, Spanish, French
• Caller ID Memory: 60 Name / Number
• Speed Dial Memory:
  • One-touch: 3
  • Two-touch: 10
• Last Number Redial
• Flash/Phone Book Function
• Speakerphone with Volume control
• Ringer Volume control: HI / LOW / OFF
• Handset Volume control
• Desk or wall mountable
• Electronic Hold

Product Usage Instructions

Caller ID Feature
To use the Caller ID feature of this phone, you must subscribe to the Caller ID service from your phone company.

Installing Batteries
Before using your telephone, make sure to install batteries.

Follow these steps:

1. Open the battery compartment located on the back of the phone.
2. Insert 3 size AA alkaline batteries (not included) into the compartment, observing the proper polarity or direction.
3. Close the battery compartment securely.

Safety Instructions
When using your telephone equipment, it is important to follow these safety instructions:

• Read and follow all instructions and warnings provided in the user manual.
• Unplug the product from the wall outlet before cleaning. Use a slightly dampened cloth for cleaning; do not use liquid cleaners or aerosol cleaners.
• Avoid using the product near water or in wet environments.
• Ensure the product is placed on a stable surface to prevent falling.
• Keep slots and openings on the phone clear for ventilation.
• Do not open the cabinet of the phone.

Battery Safety Instructions
For proper usage and safety of the batteries, please follow these instructions:

• Use only 3 size AA alkaline batteries (not included).
• Do not dispose of the batteries in a fire. Check local codes for proper disposal instructions.
• Avoid opening or mutilating the batteries to prevent damage to the eyes or skin.
• Handle batteries with care and avoid shortening them with conducting materials.
• Do not attempt to recharge or heat the batteries, as they may leak corrosive electrolytes or explode.
• Replace all batteries at the same time to prevent pressure buildup and battery rupture.
• Ensure proper polarity when inserting batteries to avoid leakage or explosion.
• If the product will not be used for a long period, remove the batteries to prevent leakage and damage.
• Discard weak or dead batteries promptly to avoid leakage. Replace batteries when the display gets dim or if the Low Battery Indicator appears.

FAQ (Frequently Asked Questions)

• Q: How many languages does the caller ID speakerphone support?
  A: The caller ID speakerphone supports 3 languages – English, Spanish, and French.

• Q: How many name/number entries can be stored in the caller ID memory?
  A: The caller ID memory can store up to 60 name/number entries.

• Q: Can I mount the phone on a wall?
  A: Yes, the phone is designed to be desk or wall-mountable.

• Q: What type of batteries does the phone use?
  A: The phone uses 3-size AA alkaline batteries (not included).

• Q: Can I recharge the batteries?
  A: No, the batteries used with this product cannot be recharged. Attempting to recharge them may cause leakage or explosion.

Features

• 3-Line LCD Display
• 3 Languages (English, Spanish, French)
• 60 Name / Number Caller ID Memory
• 3 One-touch Speed Dial Memory
• 10 Two-touch Speed Dial Memory
• Last Number Redial
• Flash / Phone Book Function
• Speakerphone with Volume control
• Ringer Volume control (HI / LOW / OFF)
• Handset Volume control
• Desk or wall mountable
• Electronic Hold

TO USE THE CALLER ID FEATURE OF THIS PHONE, YOU MUST SUBSCRIBE TO CALLER ID SERVICE FROM YOUR PHONE COMPANY, AND REMEMBER TO INSTALL BATTERIES

NOTE:
READ AND FOLLOW THESE INSTRUCTIONS BEFORE USING YOUR TELEPHONE

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and personal injury, including the following:

1. Read and follow all instructions and warnings.
2. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a slightly dampened cloth only.
3. Do not use this product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool.
4. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the phone.
5. Slots and openings in the back or bottom of the phone are for ventilation, and should not be blocked or covered. The openings should never be blocked by placing the product on the bed, sofa, rug, or other similar surface. This product should never be placed near or over a radiator, heat register or a built-in installation such as a bookcase or cabinet unless proper ventilation is provided.
6. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product.
7. To reduce the risk of electric shock, do not take this telephone apart. When service or repair work is required, take it to a qualified service representative, opening or removing covers may expose you to dangerous voltage or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used.
8. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions:
   • When the cord or plug is damaged or frayed.
   • If liquid has been spilled into the product.
   • If the product has been exposed to rain or water.
   • If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions because improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal operation.
   • If the product has been dropped or the cabinet has been damaged.
   • If the product exhibits a distinct change in performance.
9. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
10. Do not use the telephone to report a gas leak in the vicinity of the leak.
11. Do not allow anything to rest on the telephone cord. Do not locate this product where the cord will be damaged by persons walking on it.
12. Never install telephone wiring during a lightning storm.
13. Never install telephone jacks in wet locations unless the jack is specially designed for wet locations.
14. Never touch uninsulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
15. Be careful when installing or modifying telephone lines.

CAUTION:
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK AND PERSONAL INJURY, DO NOT OPEN CABINET.

BATTERY SAFETY INSTRUCTIONS

CAUTION:
TO REDUCE THE RISK OF FIRE OR PERSONAL INJURY, READ AND FOLLOW THESE INSTRUCTIONS.

1. Use only the following type and size of batteries: 3 size “AA” alkaline batteries (not included).
2. Do not dispose of the batteries in a fire. The cells may explode. Check with local codes for possible special disposal instructions.
3. Do not open or mutilate the batteries. Released electrolyte is corrosive and may cause damage to the eyes or skin. It may be toxic if swallowed.
4. Exercise care in handling batteries in order not to short the battery with conducting materials such as rings, bracelets and keys. The battery or conductor may overheat and cause burns.
5. Do not attempt to recharge the batteries that are used with this product. The batteries may leak corrosive electrolytes or explode.
6. Do not attempt to rejuvenate the batteries identified for use with this product by heating them. The sudden release of the battery electrolyte may cause burns or irritation to the eyes or skin.
7. All batteries should be replaced at the same time. Mixing fresh and discharged batteries could increase internal cell pressure and rupture the batteries.
8. When inserting batteries into this product, the proper polarity or direction must be observed. Reverse insertion of batteries may result in leakage or explosion.
9. Remove the batteries from this product if the product will not be used for a long period (several months or more) since during this time the batteries could leak, damaging the product.
10. Discard weak or dead batteries as soon as possible since they are more likely to leak in the product. Batteries should be replaced when the display gets dim or if the Low Battery Indicator appears in the display.
11. Do not store this product in high-temperature areas. Batteries that are stored in a freezer or refrigerator to extend shelf life should be protected from condensation during storage and defrosting. Batteries should be stabilized at room temperature before use after cold storage.
12. Installation of batteries should only be done by an adult for safety.

IMPORTANT TELEPHONE COMPANY& FCC INFORMATION

Your telephone equipment is approved for connection to the Public Switched Telephone Network and complies with part 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA.

Notification to the Local Telephone Company
On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for the equipment. You must, upon request, provide this information to your telephone company.
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the REN of all devices connected to one line should not exceed 5. To be certain of the number of devices you may connect to your line as determined by the REN, you should contact your local telephone company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details.

Notes

• This equipment may not be used on the coin service provided by the telephone company.
• Party lines are subject to state tariffs, and therefore, you may not be able to use your telephone equipment if you are on a party line. Check with your local telephone company.
• Notice must be given to the telephone company upon permanent disconnection of your telephone from your line.
• If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this product does not disable your alarm equipment.

If you have questions about what will disable alarm equipment, consult your telephone company for a qualified installer.

Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, when possible, notify you that temporary discontinuance of service may be required. Where prior notice is not possible and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must:

1. Promptly notify you of such temporary discontinuance;
2. Allow you to correct the situation, and (3) inform you of your right to bring a complaint to the Commission according to procedures outlined in Subpart E of Part 68, FCC Rules and Regulations.

The telephone company may make changes in its communication facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the phone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.

FCC NOTES
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesirable operation.

WARNING:
Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE:
This equipment has been tested and found to comply with the limits for a Class B digital device, under Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generated, used under the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

Thank you for purchasing an Emerson phone product, Your Emerson telephone is designed to provide many years of trouble-free performance. Please follow the safety and operating instructions below.

CAUTION:
When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT

SAFETY INSTRUCTIONS provided with this product and save them for future reference.

CONNECTING YOUR TELEPHONE

CHECKING THE PACKAGE CONTENTS

As you unpack this set, make sure you have the following items in the package.

POWERING THE PHONE

Before you connect the phone cords, follow these steps to install the batteries:

1. Insert a flat-blade screwdriver or coin into the slot and pry out (lift) the battery door (FIG. 1).
2. Insert 3 size “AA” alkaline batteries as shown inside the battery compartment (FIG. 2).
3. Replace the battery door and snap it shut (FIG.3)

CAUTION
Replace the batteries when the low battery indicator appears on the display. When the batteries are dead, the display will still function, and you can still make or receive calls, but you can’t use the Caller ID or memory dialling.
When the batteries are dead, your date and settings could be erased.

OPTIONS MENU

To enter the Options Menu:

1. Press and hold the dial/menu button until “Options Menu” is shown in the display.
2. Use the up/down buttons to scroll through the options below, and press the dial/menu button to select the desired option you wish to set:
   • Set Language
   • Local Area Code
   • Set Time/Date
   • Set Flash Time
   • LED Contrast
   • Set Tone/Pulse
   • Exit Options
3. Use the up/down buttons to adjust the setting, and press the dial/menu button to confirm and set.

NOTE:

• It is important to set the Area code so that the telephone can distinguish local or long-distance calls when dialling from the Caller ID list.
• Time and Date will automatically be set when you recieve the first or second Caller ID phone call.

VOLUME CONTROL AND RINGER SETTINGS

Adjust the handset volume| Slide the HANDSET VOLUME control to NORM or LOUD
---|---
Adjust the speakerphone volume| Slide the SPEAKERPHONE VOLUME control: MIN/MAX

(on the right side of the phone).

Adjust the ringer level| HI – Rings loud on incoming calls.

LO – Ring volume is lowered on incoming calls.

OFF – No ringing on incoming calls.

MAKING CALLS

1. Pick up the handset or press the speaker button to get a dial tone.
2. Dial your call.
3. To end the call, replace the handset on the base or press the speaker button again.

ANSWERING CALLS

1. After the phone rings, pick up the handset or press the speaker button.
2. To end the call, replace the handset on the base or press the speaker button again.

HOLD FUNCTION
Press the hold button to temporarily put a caller on hold without disconnecting the call.

FLASH
Use the flash button for Call Waiting and Three-Way Calling services.

NOTE:
Call Waiting and Three-Way Calling are services provided by your local telephone company.

LAST NUMBER REDIALING

1. Pick up the HANDSET or press the speaker button.
2. Press the redial button. The last dialled number appears in the display and is automatically dialled.

PAUSE FUNCTION

Example:
In an office where you need to dial a 9 first to get an outside line.

Dial the number 9 press the redial button, and then dial the phone number. You will see a “P” displayed for pause. You may also store this in memory.

STORING PHONE NUMBERS INTO MEMORY

1. Press the store button, and “Store Number” will be shown on the display.
2. Dial the phone number you want to store.
   For (3) one-touch dialing:| For (10) two-touch dialing:
   ---|---
   Press one of the 3 one-touch speed dial buttons ( M1 to M3 ).| Press the memo button, and then press one of the dialling keys ( 0 to 9 ) to store a phone number in.
3. The stored number and the location will be shown in the display.
4. Repeat steps 1 to 4 to store numbers in other memory locations.

NOTE:
When the batteries are dead or removed for more than five minutes, the stored numbers may be erased.

MEMORY DIALING

1. Pick up the handset or press the speaker button.
   For (3) one-touch dialing:| For (10) two-touch dialing:
   ---|---
   Press one of the 3 one-touch speed dial buttons ( M1 to M3 ).| Press the memo button, and then press one of the dialling keys ( 0 to 9 ).
2. The phone will dial the number you stored in that memory.

BOOK
To store phone numbers in your telephone’s Phone Book:

1. Press the book button.
2. Use the up or down buttons to choose “ADD”.
3. Press the book button to confirm.
4. Enter the information using the keypad and the up/down buttons, and press the book button to confirm.

To look up stored phone numbers:

1. Press the book button.
2. Choose “SEARCH” and press the book button.
3. Use the up/down buttons to search entries.

NOTE: To delete an entry, press the delete button twice.

CALLER ID SYSTEM
This telephone automatically displays an incoming caller’s name and telephone number together with the date and time of the call. It records up to 60 calls and stores the data in Memory.

IMPORTANT:
You must subscribe to the Caller ID service from your local telephone company to utilize this feature.

VIEWING THE CALLER ID LIST
You can look through the data (calls) in the Caller ID list to check the numbers and names of the calls received.

1. Press the down button to view your calls from the newest call.
2. Press the up button to view calls from older calls to newer ones.

NOTE:
When the batteries are weak, the low battery indicator is displayed. Change the batteries as soon as possible; otherwise, the Caller ID list may be erased.

CALLING BACK FROM THE CALLER ID LIST

1. Display the phone number you want to call back using the up or down button.
2. Press the dial/menu button.
3. Pick up the handset or press the speaker button, and the phone will dial the number displayed.

STORING THE PHONE NUMBERS FROM THE CALLER ID LIST

1. Display the phone number you want to store.
2. Press the store button

the memo button, and then press one of the speed dial memories ( 0 to 9 ).

DELETING THE DATA FROM THE CALLER ID LIST

To delete the Caller ID memory one by one

1. Display the call you want to delete.
2. Press the delete button, the display will show “DELETE CALL?”, press the delete button once more, the display changes to show the next or previous call, and the data is deleted.

To delete ALL the Caller ID memories

1. When the phone is not in use, press the delete button and hold for 3 seconds, the display shows “DELETE ALL?”
2. Press the delete button once more, the display changes to “NO CALLS” and all the Caller ID memories (including the new call memories) are deleted.

TROUBLESHOOTING

PROBLEMS

|

CHECK

---|---
The Caller ID display does not show the caller’s information.| The Caller ID unit will not function until you have subscribed to the Caller ID service from your local telephone company. Call your local telephone company to have the Caller ID service installed on your phone line. Check your phone line connections.

Also, fresh batteries MUST be installed. Make sure all your phone line connections are secure and correct.

If it is a private call or a blocked call, the caller’s name and/or phone number will not appear on the display. (You will see the time & date of the call plus some dashes or the words “UNAVAILABLE” or “PRIVATE CALL”.)

No dial tone.| Is any plug disconnected from the modular phone jack?

Is any jack improperly wired? Use another phone to test the jack.

The phone does not work.| Are all cords connected properly? Are all 3 “AA” batteries installed? Make sure they are installed according to the polarity shown.
The phone does not ring.| RINGER may be set to OFF. Slide to HI or LO position.
Cannot dial.| Check the menu TONE / PULSE setting.

You may only have a PULSE service. Set TONE/ PULSE to the PULSE setting.

Cannot store numbers in memory.| No batteries are installed or batteries are weak or installed upside-down.
Caller ID does not work.| Make sure the Caller ID service is active.

Check if the phone is connected to a working wall jack. Check if all line cord connections are correct and secure.

The Caller ID display gets dim or is blank.| Reset the contrast level of the LCD. Check if the batteries are properly installed.

Check if you have received the first Caller ID record. If you have received the first Caller ID record, your batteries may be weak.

Static noise online or cannot hear calling party or calling party cannot hear you.| Make sure the handset coil cord is connected properly, or replace the handset coil cord.
LINE REDIAL does not work.| Check if “P” shows in the display. Since the redial button has a combined function (pause function), the phone may have been paused. Just press the HOOK switch.
---|---
Feedback or squealing when using SPEAKERPHONE.| The volume is too high. Reduce the SPEAKERPHONE VOLUME control setting.
Cannot erase all records in memory| To erase ALL call records, make sure the phone is not in use, press the delete button and hold for 3 seconds, the display will show “DELETE ALL?” , press the delete button again.
Caller ID displays words like CO 15 15 ZONE, COCDIGO DE AREA HORA APPEL or TEMPS.| Your language is set for French or Spanish. Refer to page 7 “ Options Menu” to change the language setting to English
Memory Dialing does not work.| Check if you have stored the numbers correctly by pressing that memory location button(s). Also, numbers can only be stored when fresh batteries are installed correctly
The handset falls out of the phone base when wall-mounted.| The Handset clip was not installed properly for wall use.
The caller’s information is not registered to the Caller ID memory.| The caller may have an unlisted or blocked number to prevent Caller ID identification, or it may be an overseas call or you may have noise on the line during that call.
Message Waiting does not work.| Check with your telephone company if this service is available and if you have subscribed for it.
Pressing a memory button does not display a number.| Your memory button has no stored number. Please store the number again. Press the store button, dial the number and press the memory locations you want.

LIMITED WARRANTY

Southern Telecom TM LIMITED WARRANTY
In the unlikely event that this product is defective, or does not perform properly, you may within ninety (90) days from your original date of purchase return it to the authorized service centre for repair or exchange.

TO OBTAIN WARRANTY SERVICE:

• Provide proof of the date of purchase within the package (Dated bill of sale)
• Prepay all shipping costs to the authorized service centre, and remember to insure your return.
• Include a return shipping address (no P.O. Boxes), a telephone contact number, and the defective unit within the package. Describe the defect or reason you are returning the product.

Your product will be repaired or replaced, at our option, for the same or similar model of equal value if examination by the service centre determines this product is defective. Products received damaged, as a result of shipping will require you to file a claim with the carrier.

The shipping address of the authorized service centre is:
Southern Telecom Inc. ATTN: Returns Department 14-C 53rd Street Brooklyn, NY 11232.

• Should you have any questions or problems concerning this product, please contact our customer service department via email at cs@southerntelecom.com.
• To obtain service after the warranty period, please email cs@southerntelecom.com with product information, date of purchase and the nature of the problem. Customer service will reply to the email with service instructions.

Warranty service not provided

• This warranty does not cover damage resulting from accident, misuse, abuse, improper installation or operation, lack of reasonable care, or unauthorized modification.
• This warranty is voided in the event any unauthorized person opens, alters or repairs this product. All products being returned to the authorized service centre for repair must be suitably packaged.

Limitation of Warranty:

• THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY SOUTHERN TELECOM INC. ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE COPE OF THIS WARRANTY.
• REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER, SOUTHERN TELECOM INC. SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. THIS DISCLAIMER OF WARRANTIES AND LIMITED WARRANTY ARE GOVERNED BY THE LAWS OF THE STATE OF NEW YORK. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED TO THE APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
• SOME STATES DO NOT ALLOW THE EXCLUSION NOR LIMITATION OF INCIDENTAL, CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU ALSO MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

Manufactured by: AIT Inc., Brooklyn NY, 11232

Emerson and the G-Clef logo are registered trademarks of Emerson Radio Corp., Parsippany, New Jersey USA.

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