escea 630172 1 ST500 Gas Fireplace User Guide
- June 17, 2024
- escea
Table of Contents
escea 630172 1 ST500 Gas Fireplace
- www.escea.net
- Any installation or service work carried out on this appliance must only be done by a recognised and qualified gas fitter.
- The data plate for this appliance, containing technical information and specifications, can be found to the right of the control tray, near the base of the fire. To access this, the fascia must be removed.
- Escea recommends the ST500 is inspected and serviced by a qualified Gas Fitter once every twelve (12) months.
- DO NOT PLACE ARTICLES OR FURNISHINGS ON OR AGAINST THIS APPLIANCE.
- DO NOT OPERATE THE FIRE IF THE GLASS HAS BEEN BROKEN, DAMAGED OR IT IS NOT PROPERLY POSITIONED/HOOKED ONTO THE FIRE
- DO NOT OPERATE THE FIRE WITH THE FASCIAPANELS REMOVED.
- THIS APPLIANCE IS NOT INTENDED FOR USE BY YOUNG CHILDREN OR INFIRM PERSONS UNLESS THEY HAVE BEEN ADEQUATELY SUPERVISED BY A RESPONSIBLE PERSON TO ENSURE THAT THEY CAN USE THE APPLIANCE SAFELY.
- THIS APPLIANCE MUST BE INSTALLED UNDER THE MANUFACTURER’S WRITTEN INSTRUCTIONS.
- THE GLASS SURFACE ON THE FRONT OF THE FIREPLACE IS CONSIDERED A WORKING SURFACE, AND AS SUCH IS HOT AND CARE MUST BE TAKEN NOT TO TOUCH THIS SURFACE. IT IS RECOMMENDED A SECONDARY GUARD IS FITTED
- IN PLACES WHERE THERE ARE YOUNG CHILDREN ORAGED OR INFIRM PERSONS.
- CURTAINS SHOULD NOT BE POSITIONED ABOVE THE FIREPLACE AND ANY PROTRUDING LEDGES MUST NOT COME WITHIN THE MINIMUM DISTANCES SPECIFIED IN SECTION 5.1 OF THE INSTALLATION MANUAL SUPPLIED WITH THIS APPLIANCE.
The ST500 electronic control system is designed to work within the temperature range of 0°C to 70°C, with a humidity level that is non condensing. This is to ensure safe operation of the electronic and gas control system. If the fireplace is subjected to an environment with temperatures very close to or exceeding these temperature limits (irrespective of if the fireplace is on or off at the time) the fireplace may not start up until the temperature returns back to within the operating range. To remedy this the environmental temperature should be addressed and the fireplace control system given time to adjust accordingly. The fireplace should then function correctly.
Basic Operation
The ST500 remote control allows you to turn ON and OFF the fire, control the flame height in the Manual mode, or control the room temperature in the Thermostat mode. The remote has a maximum range of 10 meters, and because the remote works by radio frequency, it does not need to be aimed at the ST500 for it to operate.
- Day of the week
- Time
- Signal strength
- Selected working mode
- Selected setting
- Current flame status
- Current fan status
- Current room temperature
- Child lock status
Directly above the Middle, Left, and Right buttons is a label on the LCD screen. This label and the function of the button will change depending on the options on the current screen.
Switching on the ST500
When first powered the remote starts at the OFF screen (it is possible that the remote is locked in the OFF screen: to unlock it just press the button below Unlock, and then OK). Switching on: Once the remote is unlocked, press On (left button) and OK (middle button). A beep from the control unit will be heard, and the ignition process starts (the pilot will start sparking and gas will start flowing to the pilot, which should then be lit within a few seconds).If the pilot flame fails to ignite, you must turn OFF the ST500 from the remote and start the process of turning itONagain.
Basic Operation
Switching off the ST500
To turn off the fire, push the OFF button, to shut down the gas flow to the
fire and switch it off. The OFF display will now appear in the display.
Setting the control mode for the fireplace:
There are three different modes for controlling the appliance:
- Manual
- Automatic
- Program
Automatic mode allows you to set a temperature, while in manual mode the flame level may be set to HIGH, MEDIUM, LOW & PILOT. Program mode offers automatic temperature control for specific times of the day. In the initial screen when the remote is turned on, three options are available: AUTO, MANUALand MENU. Auto and Manual are two of the three different modes for controlling the appliance with the remote.
Manual mode
If Manual is pressed, Pilot appears as the selected setting. In the bottom
row, and↓↑appear, indicating that the flame level can by changed by just
pressing the left or middle button. There are four possible flame positions:
Pilot flame, Low flame, Medium flame and High flame. Pressing Back (right
button), returns to the initial screen. Note that a Safety temperature can be
previously set in the configuration menu. This specifies the maximum the
maximum permitted room temperature. This temperature can never be set higher
than 40ºC (104 ºF).
Automatic mode
If Auto is pressed in the initial screen, 25ºC (77 º F) appears as the desired temperature in the selected setting. In the bottom row, and↓↑appears, indicating that we can change the desired temperature value by just pressing the left or middle button. In auto mode, the appliance heats until this temperature is reached. Limits are 0-37ºC (32-99ºF). Pressing Back (right button), returns to the initial screen. Pressing Back (right button), returns to the initial screen. In this mode, the main burner can be switched on and off.
Program mode
By default, the program mode is not enabled. To enable program mode, enter configuration mode by pressing and holding the OFF button for 40 seconds, selecting “Programming” and selecting “yes” (For more configuration information mode see the installation manual, section 19.9). There are two types of program modes: a Daily mode and a Weekly mode. In the daily mode, every day uses the same program. In the weekly mode, every day has its own program, so it is possible to have a different program for each day of the week. In this mode, the main burner can be switched on and off (pilot still burning). Day programming menu: (Menu Adjust Menu→→Change Program) There are 8 menus like this. One for Daily, and the others for each separate day (Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday).
Program mode (continued)
The daily program screen consists of:
- A: Selected (including “Daily”). The selected day can be changed by pressing Change (middle button). B: Day schedule graphic. This bar displays the program for the whole day by showing the temperature setting for each hour of the day. To access the day schedule graphic, press ↓ (left button). To change the desired temperature, go to the hour you want to change by pressing → (left button) and then press change (middle button).
There are 3 temperature settings (bars):
Finally, to launch the program mode, in the main menu, set Program to On, and select the desired Program Type (Daily or weekly). When activated, the screen will show which of the above temperature settings is currently active, Off, Night, or Comfort. The pilot must remain lit in order for the program to remain running.
Changing the display from Celsius to Fahrenheit
Go into Menu → Adjust menu → Unit. Press the middle button and then the left button to change units.
To Lock / Unlock the remote control buttons:
Go into Menu → Lock. Press the middle button and then left button to lock the
remote. To unlock pres the left button and then the middle button.
Operation from the Touch Pad
The touch pad is intended to be used for service/diagnostic purposes and to
operate the fire in the event that the remote handset becomes lost or
inoperative. If you remove the fascia you will find an electronic touch pad in
the lower centre of the fire. The touch pad features the basic operations of
the fire: On, off, and manual adjustment of the flame height.
To turn on the ST500, push the ON/OFF button on the touch pad. The system will emit a beep and begin the ignition process, which can take about 20 seconds. Once the start up process is complete, the pilot flame is lit. The ST500 is now in the ‘Manual’ mode and ready to be used. While the pilot is lit, press the ‘Flame Up’ or ‘Flame Down’ button to alter the flame height. The LED will flash once and the unit will beep to confirm the flame height has been adjusted. The ST500 has 4 flame positions: Pilot only, Low, Medium, and High flame height. If the ‘Flame Up’ button is pressed while the unit is in the ‘high’ flame position,nothing will happen. Similarly, if ‘Flame Down’ is pressed while the unit is in the ‘pilot’ flame position, nothing will happen. To shut down the gas flow to the ST500, press the On/Off button and the LED will begin to blink and the unit will emit a beep.
DO NOT DROP THE REMOTE.
Dropping the remote may result in a cracked LCD screen or malfunctioning
components. The warranty does not cover damage to the remote sustained by
dropping, however replacement remote controls are available.
Clearances
Cabinet Clearances
There must be a minimum of 100mm from the sides of the fascia to any
protruding side walls or cabinetry.
Television Positioning Considerations
It is becoming common practice for consumers to mount flat screen TV’s above
their gas fireplace. Most TV manufacturers have specified in their
instructions that the TV should not be installed on, near or above a heat
source. For this reason TV location decisions rest solely with the householder
and Escea will not be held liable for any adverse affects on a TV located near
to an Escea fireplace that may be caused by heat. The drawings below are
suggestions that may be used as a GUIDE for those consumers who do decide to
locate their TV above an ST500 gas fire. These drawings show ways to reduce
the amount of warm air rising off the fireplace and onto the
TV.
The material that the wall and mantle are made from will also affect the operating temperature of the TV so it is the customer’s responsibility to satisfy themselves that their TV mounting and mantle design will not exceed the listed maximum operating temperature of their electronic goods.
Replacing Batteries
When batteries are replaced in either the battery box (inside the
fireplace) or n the handset, the unit will require 1 minute afterwards to
regain connection.
ST500 Mantle Clearances
If any part of the installation (mantle, wall or cavity) is constructed
from COMBUSTIBLE materials, the diagram below shows the maximum allowable size
for mantles or protruding surfaces mounted above an ST500.
If the entire installation (mantle, wall and cavity) is constructed from NON- COMBUSTIBLE materials, then the clearances to mantles or protruding surfaces mounted above an ST500 may be as shown by the shaded area in the diagram below
Cleaning and Maintenance
Annual Servicing
Your ST500 Decorative Gas Fireplace requires that annual service checks be
carried out by a Registered Installer to ensure that it will continue to
operate safely. Please ensure that you schedule annual service checks for your
ST500 with your local Registered Installer.
Removing the ST500 Fascia
Ensure the fascia is allowed to cool before handling. The ST500 fascia
attaches to the fire by four hooks. To remove the fascia, simply lift it
upwards 15-20mm, and pull towards you. Care should always be taken when
handling the fascia. To replace the fascia, line up the four hooks with the
matching receptacles on the fire and push the fascia into place and let it
drop down as shown to the right, the fascia should now be securely in position
Removing the ST500 Glass Assembly
Ensure the ST500 is allowed to cool before continuing with the following
procedure. Pull the four hooks shown on the next page towards you and then
away from the glass to release the glass frame underneath the hook. Lift the
glass assembly towards you to clear the locating supports and place it flat
upon some newspaper or a sheet of cardboard to protect your floor coverings.
Follow the instructions on the previous page in reverse to refit the glass assembly to the fireplace. Do not operate the appliance if the glass has been broken, or damaged, or the glass is not properly positioned/hooked onto the appliance.
Cleaning your ST500
The unit must be cold before starting any form of maintenance or cleaning. If
your fascia requires cleaning, 3M Stainless steel cleaner (or equivalent) is
recommended. Stainless Steel If your (painted) fascia requires cleaning, you
must only use a damp cloth to give it a gentle wipe. Never rub the fascia.
Powder Coated The glass can be cleaned using a standard window cleaner. If you
wish the clean the inside of the glass, you can remove the glass assembly by
following the instructions on the next page. Take care while cleaning the
glass so as not to interfere with or damage the fibreglass gasket material on
the glass assembly.
Fuel Bed Media
Some discolouration of the coals may occur over time, particularly on white
coals. The gravel or driftwood layout and the quantity of material contained
therein must not be altered.
Sounds and Smells
Note: Each time the fire is lit from cold the glass will fog up with condensation. This is normal and the condensation will disappear within a few minutes once the glass heats up.
Sounds
It is possible that you will hear some sounds from your gas appliance. This
is perfectly normal because there various types of materials used within your
appliance. Listed below are some examples. These are all normal operating
sounds and should not be considered defects in your appliance.
Gas Control Valve
As the gas control valves turn ON and OFF, a dull clicking sound may be
audible, this is the normal operation of a valve. When the fire is switched
off after being run for a while, there may be popping and fluttering noises as
the residual gas in the burner burns away. These are normal and should be no
cause for concern.
Unit Body / Firebox
Different types and thicknesses of steel will expand and contract at different
rates resulting in some “dull drumming” and “ticking” sounds being heard
throughout the cycling process.
Smells
The first few times the unit is operated, the unit may release an odour and
the flames may appear orange caused by the curing of the paint, the burning
off of the starch in the gas coals and the oils in the metal. This is a
temporary curing process which will disappear with use.
Warranty
WARRANTY TERMS & CONDITIONS
Provided that the Product is installed as per ESCEA’s Installation Manual the
step-by-step warranty procedure has been followed as per instructions issued
by ESCEA, (documented in the Agent Manual), and the product is operated and
maintained in accordance with ESCEA operating and maintenance instructions,
then for the first period of twelve (12) months from the date of purchase
ESCEA will pay the cost of repairing or replacing any part of the Product that
is deemed by ESCEA to be faulty.
For the second period of twelve (12) months from the date of purchase ESCEA will supply replacement parts only, without charge.
Parts and Labour for the first twelve (12) months
- ESCEA at its sole discretion, may modify, adjust, repair or replace the faulty products. ,, The warranty period on parts and labour shall be for twelve (12) months from the date of purchase.
- Labour costs will only be reimbursed when ESCEA specified procedure has been followed, and ESCEA has authorised service work before it was carried out.
Parts Only for the second twelve (12) months
- ESCEA, at its sole discretion, may modify, adjust, repair, or replace the faulty products. The warranty period on parts and labour shall be for twelve (12) months from the date of purchase.
- Labour costs will only be reimbursed when ESCEA specified procedure has been followed, and ESCEA has authorised service work before it was carried out.
General Terms and Exclusions
- All repairs made within the Limited Warranty period shall be covered by this Limited Warranty for three (3) months from the date of completion of the repair, or for the remainder of the overall Limited Warranty period, whichever is the longer.
- If the buyer or any other party modifies any part of the Product within the Limited Warranty period without the prior written consent of ESCEA then the Limited Warranty shall be void. ESCEA may, at its sole discretion, decide that the Limited Warranty is void concerning any part of the product, which has been modified.
- ESCEA must be notified of all claims under this Limited Warranty as soon as possible, but in any event not later than two (2) weeks of the claimant becoming aware of the circumstance giving rise to the claims.
Warranty
- No ESCEA Distributor, retailer, employee or other third party is authorized to make any modification, extension, or addition to this Limited Warranty, whether verbal or written.
- ESCEA reserves the right to discontinue products or make substitutions, in such event, the buyer may receive a substitute product or a cash refund at ESCEA’S sole discretion if a replacement for the product covered by this Limited Warranty is no longer available.
- ESCEA is not responsible for damage arising from failure to follow instructions for the product’s installation, maintenance and permitted and proper use. The Limited Warranty does not cover damage caused by the use of non-ESCEA products or damage caused by accident, abuse, misuse, weather, fire, flood, earthquake or other external causes. Products where an ESCEA serial number has been removed or defaced, cosmetic damage, including but not limited to scratches, and normal fair wear and tear are not covered as well.
- This warranty does not cover the installation of the fire into wet areas such as bathrooms or areas of very high humidity.