ascom SH4 Smartphone User Guide

: June 17, 2024
: Ascom

Table of Contents

ascom SH4 Smartphone
Handset Views
Settings
Charging

ascom SH4 Smartphone

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Specification s

Product Name: Ascom Myco 4
Operating System: Android 12
Handset Models:
Ascom Myco 4, Wi-Fi
Ascom Myco 4, Wi-Fi and Cellular
Ascom Myco 4 Slim, Wi-Fi
Features: Ascom IR location, barcode scanner, pull-cord port(not available in the Slim model)

Overview

The Ascom Myco 4 smartphone is designed to support streamlined workflows and fast responses in demanding environments such as healthcare and manufacturing. It provides actionable andcontext-rich information to mobile personnel. The handset is based on Android 12 and includes several Ascom solutions.

Views

The interface of the handset is divided into two separate views:

Home screen: This is the main view of the handset where you can find shortcuts to different apps andfunctions.
All apps screen: This view displays all the apps that are installed on the handset.

Communication

Handset Views

The handset supports various communication features:

Calling and Messaging: You can make calls and send messages using the handset.
Text Input: The handset allows you to input text for messaging and other purposes.

Notification

The handset provides a notification system to keep you updated:

Notification Overview: You can view all your notifications in one place.
Manage Notifications: You can customize how notifications are displayed and handled.
Notification Drawer: This is where you can access and interact with your notifications.

Settings

The handset provides various settings for customization:

Quick Settings: You can easily access frequently used settings.
Handset Security: You can configure security settings to protect your handset and data.

Charging

The handset supports multiple charging methods:

Low Battery: When the battery is low, you needto charge the handset.
True Hot Swap Battery Replacement: You can replace the battery without turning off the handset.
Charging Methods: You can charge the handset using a desktop charger, a handset charging rack, or a USB-Ccable.

FAQ

Q: What are the different models of Ascom Myco 4?
A: Ascom Myco 4 comes in three variants: Ascom Myco 4, Wi-Fi;
Ascom Myco 4, Wi-Fi and Cellular; Ascom Myco 4 Slim, Wi-Fi.
Q: What are the multifunction buttons used for?
A: Depending on the configuration, the multifunction buttons can be used for various purposes such as scanning barcodes, sending alarms, starting apps, or using them as Push-to-Talk (PTT) buttons.

Ascom Myco 4

Introduction

Ascom MycoTM 4 supports streamlined workflows, fast responses and fact-based decisions. The enterprise-grade Ascom Myco 4 smartphone delivers actionable, context-rich information to mobile personnel in healthcare, manufacturing, and other demanding environments. The handset is based on AndroidTM 12 and includes several Ascom solutions complementing the Android standard offering.
This Quick Reference Guide (QRG) provides a brief overview of the most common features of your Ascom Myco 4 handset.
The images in the QRG are taken from a handset with an English user interface. Some functionalities described in this QRG may differ from your handset depending on system configuration. Images of the screen can also differ from how the screen looks on your handset.
Remember to read the Safety Instructions included in the product delivery before using the handset.
The information in this document is subject to change without notice.
Ascom Myco is a trademark of Ascom (Sweden) AB.
Android, Google, Google play and other related marks and logos are trademarks of Google LLC.

Handset

Top Multifunction button C Barcode scanner*
Ascom IR location*
Multicolor LED
Microphone
Multifunction button
H Multifunction button 3
Volume buttons
Front camera
Speaker
Main display
Pull-cord port*
Back camera
Flashlight
Exchangeable color sticker for clip
Wrist strap attachement
Clip
Hot-swap battery
Battery cover lock
Multifunction button 2
Power button with biometric reader
Charging surface X USB-C port
Microphone

Handset Models

Ascom Myco 4 comes in three variants:

Ascom Myco 4, Wi-Fi With Ascom IR location, barcode scanner, pull-cord port.
Ascom Myco 4, Wi-Fi and Cellular With Ascom IR location, barcode scanner,pull-cord port.
Ascom Myco 4 Slim, Wi-Fi No Ascom IR location, No barcode scanner,No pull-cord port.

Buttons

The handset is equipped with Power, Volume, and four Multifunction buttons.

Multifunction buttons

Depending on the configuration, these buttons can be used for different purposes. For example, you can scan a barcode, send an alarm, start an app, or use it as the Push-to-Talk (PTT) button.
Power Button (with biometric reader)
Press and hold to turn the handset on / off or restart it.
Press to lock and put the handset into sleep mode.
Press to wake up the screen from sleep mode.

Volume Button
Press up (+) to increase or press down (-) to decrease the volume level.

Handset Views

The interface of the handset is divided into two separate views:
The Home screen is the main view of the handset, where you can use such features as shortcuts to get a quick access to different apps and functions.
The All apps screen is the view where you can find all the apps that are installed on the handset.

NOTE

Frequently used apps can be found in the shortcut panel of the Home screen. If you can not find the apps or want to change the shortcuts, contact your system administrator for assistance.

Navigate between Views
To get to the All apps screen, swipe up from the bottom of the Home screen.
To get back to the Home screen, swipe down in the All apps screen, or press the Back or Home buttons.

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Calling and Messaging

In the All Apps screen, tap the Phone app icon . You can also open the app from the Shortcut panel of the Home screen.
Choose between manually dialing the phone number, and choosing the contact from Favorites, Recent calls , or the Contacts .
In the All apps screen, tap the Messages app* icon . You can also open the app from the Shortcut panel of the Home screen.
Tap the Start chat icon at the bottom of the screen to write a new message or tap the conversation to read and reply to it.

Text Input
If several input languages are available, tap the Show language switch key to change the input language. Tap the Show language switch key until the correct language is displayed. Alternatively, press and hold the space bar and then select the language in the opened window.

To use emojis, press and hold the $ascom-SH4-Smartphone- $15$$ Enter or Next key and then select the Emoji . To go back to the text input, tap ABC.

Notification Overview

Notifications appear in different places and formats, such as icons in the Status bar or as detailed texts in the Notification drawer. In unlocked mode, notifications appear at the top of the screen.

Icon, for example “Contact icon”
Title / Headline
Timestamp
Expand indicator
Supporting text
Actions
App icon

Manage Notifications
There are three ways to manage notifications on the lock screen:

Tap the Down arrow icon or swipe the notification down to open the Notification drawer.
Long press the notification to open the app that sent it.
Swipe left or right to clean the notification (if allowed).

$ascom-SH4-Smartphone- $19$$ Notification Drawer

The Notification drawer shows a list of notifications, such as missed calls, conversations, system and app messages.
Incoming notifications first appear as icons in the Status bar at the top of the screen to show that there is new information in the Notification drawer.
To open the Notification drawer, swipe down from the top of your screen.
You can open the Notification drawer in unlocked mode and on the lock screen.

To hide the Notification drawer, swipe upwards, tap outside the drawer, or press the Back or Home buttons.

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Quick Settings

The Quick Settings panel can be used to make some fast changes in your Ascom Myco 3, such as alter the brightness of the screen or put the handset in battery save mode.
You can open the Quick Settings panel both in unlocked mode and on the lock screen.

To see a selection of settings, swipe down from the top of the screen.
To open the whole Quick Settings panel, swipe down two times from the top of the screen.
To turn the setting on / off , tap the corresponding icon.

$ascom-SH4-Smartphone- $22$$ Handset security
Screen lock
Go to Settings → Security → Screen lock.

Choose one of the following

Pattern to draw a pattern to unlock the handset.
PIN to enter their PIN code to unlock the handset.
Password to enter the password to unlock the handset.

Notifications

In the option list, select the policy for incoming notifications on the lock screen.

Choose one of the following

Show all notification content
Hide sensitive notification content

Low Battery
If the battery level is low, charge the battery or change it to a fully charged one as soon as possible.

20% A low battery level is indicated a warning signal and the Battery may run out soon notification.
10% – 2% A very low battery level is indicated by a warning signal that soundsat each battery percent change and the Battery may run out soon notification.
Press Mute to silence the warning signal.
1% An empty battery is indicated by vibration and a warning signal that sound every five seconds, and the Battery may run out soon notification.
Press Mute to silence the warning signal.
NOTE: The vibration will stay on even if the handset is placed into the “Do Not Disturb” or “Silent” mode.

True Hot-Swap
Ascom Myco 4 has an easily replaceable battery that can be changed without powering down the handset or exiting your active apps. With hot-swap functionality you can continue working and using your apps even when the battery is being exchanged.

When removing the battery, your handset is operational for another 60 seconds.
If the battery is not replaced within 60 seconds, the handset switches off.

Battery Replacement

Slide the battery cover lock to the right to release the battery.
While pressing and holding the upper part of the clip, lift the battery and pull it out.
Press the clip once agin. Insert a fully charged or new battery and press it in.
Slightly press on the battery and slide the battery cover lock to the left to lock the battery.
The battery has been properly inserted if none of the battery parts is detached.

Charging Methods

The handset has a rechargeable battery that can be charged separately from the handset. To charge it, use the Battery Charging Rack or the Desktop Charger.
If you want to charge the handset, do it either with a Handset Charging Rack, Desktop Charger or a USB-C cable.
With the Desktop Charger you can charge the handset.

Desktop Charger
Use the desktop charger to charge only the handset.

Handset Charging

Place the handset in the charging slot for handsets. Push the handset into the charger to fully insert it. If the handset is correctly inserted, the charging screen appears showing the battery charge level and the owner ID.
When the green check mark icon appears on the screen and the LED turns green, the battery is fully charged.

Handset Disconnection
Tilt the handset towards you and then lift the handset upwards to remove it from the charger.

Handset Charging Rack

Handset Charging

Place the handset in a charging slot. Push the handset into the charger to fully insert it. If the handset has been correctly inserted, the charging screen appears showing the battery charge level and the owner name.
When the green check mark icon appears on the screen and the LED turns green, the battery is fully charged.

Handset Disconnection
Tilt the handset towards you and then lift the handset upwards to remove it from the charger.

Battery Charging Rack
Battery Charging

Remove the battery pack from the handset and place it in the charging slot. Secure the battery by moving the battery cover lock to the left.
If the battery has been correctly inserted, the LED turns amber to show that the battery is charging.
When the LED turns green, the battery is fully charged.

Battery Disconnection

Unlock the battery by moving the battery cover lock to the right.
Lift the battery and pull it out from the charger.

USB-C Cable

Open the charging port at the bottom of the handset.
Attach the USB-C cable to the charging port and connect USB power supply to a power outlet.
When the LED turns green, the battery is fully charged.
Close the charging port to prevent liquid and dust damage.

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