JR4 JetStar Popcorn Machine Instruction Manual

June 16, 2024
Star

JR4 JetStar Popcorn Machine Instruction

Product Information

The JR4 is a versatile appliance designed for commercial use. It is manufactured by Star International Holdings Inc. and is part of the J4R series. The appliance is capable of producing 115 one-ounce servings per hour. It operates on electrical power and comes in two voltage options: 120V and 230V. The dimensions of the appliance are 15-7/8 inches in width, 14-7/8 inches in depth, and 23-3/4 inches in height.

Specifications:

  • Capacity: 115 one-ounce servings per hour
  • Electrical:
    • 120 volt, 60 hertz, single phase, 1130 watts, 9.4 amps
    • 230 volt, 50/60 hertz, single phase, 1130 watts, 4.9 amps Cord Length: 6 ft.
  • Plug NEMA Spec: NEMA 5-15P (120V Models), CEE7-7 (230V Models)
  • Dimensions: 15-7/8 W x 14-7/8 D x 23-3/4 H (40.3 cm W x 37.8 cm D x 60 cm H)

Product Usage Instructions

Safety Precautions
Before using the JR4 appliance, it is important to familiarize yourself with the following safety precautions:

  1. Read and understand all the instructions and labels associated with the unit.
  2. Do not touch hot surfaces. Use handles or knobs to operate the appliance.
  3. Avoid immersing the cord, plugs, or any part of the machine in water or other liquid to protect against electric shock.
  4. Always supervise the use of the appliance when children are present.
  5. Unplug the appliance from the outlet when not in use and before cleaning. Allow it to cool down before handling.

Maintenance and Repairs
If your JR4 appliance requires maintenance or repairs, it is recommended to contact your local authorized service agent. Please record the following information before contacting them:

  • Model No.
  • Serial No.
  • Voltage
  • Purchase Date

For an updated listing of authorized service agents, you can visit the Star International Holdings Inc. website or contact their service help desk during business hours:

Frequently Asked Questions (FAQ)

  • Q: Can I use parts other than genuine Star factory-supplied parts?
    A: No, using any part other than genuine Star factory-supplied parts relieves the manufacturer of all liability.

  • Q: Can the specifications and product design change without notice?
    A: Yes, Star reserves the right to change specifications and product design without notice. However, such revisions do not entitle the buyer to corresponding changes, improvements, additions, or replacements for previously purchased equipment.

  • Q: What should I do if my equipment is received in damaged condition?
    A: If your equipment is received in damaged condition, whether apparent or concealed, a claim must be made with the delivering carrier. For concealed damage or loss, a request for inspection must be made within 15 days. Retain all contents and packaging materials for inspection by the carrier.

SAFETY SYMBOL

  • These symbols are intended to alert the user to the presence of important operating and maintenance instructions in the manual accompanying the appliance.

RETAIN THIS MANUAL FOR FUTURE REFERENCE NOTICE
Using any part other than genuine Star factory-supplied parts relieves the manufacturer of all liability.
Star reserves the right to change specifications and product design without notice. Such revisions do not entitle the buyer to corresponding changes, improvements, additions or replacements for previously purchased equipment.
Due to periodic changes in designs, methods, procedures, policies, and regulations, the specifications contained in this sheet are subject to change without notice. While Star International Holdings Inc., Company exercises good faith efforts to provide accurate information, we are not responsible for errors or omissions in information provided or conclusions reached as a result of using the specifications. By using the information provided, the user assumes all risks in connection with such use.

MAINTENANCE AND REPAIRS

Contact your local authorized service agent for service or required maintenance.
Please record the model number, serial number, voltage, and purchase date in the area below and have it ready when you call to ensure faster service.

Authorized Service Agent Listing

Reference the listing provided with the unit or for an updated listing go to:
Website: www.star-mfg.com
E-mail Service@star-mfg.com

Service Help Desk

SPECIFICATIONS

J4R SERIES

  • Capacity: 115 one-ounce servings per hour
  • Electrical: 120 volts, 60 hertz, single phase, 1130 watts, 9.4 amps 230 volt, 50/60 hertz, single phase, 1130 watts, 4.9 amps Cord Length – 6 ft. Plug NEMA Spec – NEMA 5-15P (120V Models) CEE7-7 (230V Models)
  • Dimensions: 15-7/8″ W x 14-7/8″ D x 23-3/4″ H (40.3 cm W x 37.8 cm D x 60 cm H)

CAUTION

  • Before using your new equipment, read and understand all the instructions & labels associated with the unit before putting it into operation. Make sure all people associated with its use understand the operation & safety of the unit before they use the unit.
  • All shipping containers should be checked for freight damage both visible and concealed.
  • This unit has been tested and carefully packaged to ensure delivery of your unit in perfect condition. If equipment is received in damaged condition, either apparent or concealed, a claim must be made with the delivering carrier.
  • Concealed damage or loss – if damage or loss is not apparent until after the equipment is unpacked, a request for inspection of concealed damage must be made with the carrier within 15 days. Be certain to retain all contents plus external and internal packaging materials for inspection. The carrier will make an inspection and will supply the necessary claim forms.

IMPORTANT SAFEGUARDS

When using electrical appliances, basic safety precautions should always be followed, including the following:

  1. Read and follow all instructions.
  2. Do not touch hot surfaces. Use handles or knobs.
  3. To protect against electric shock do not immerse the cord, plugs, or any part of the machine in water or other liquid.
  4. Close supervision is necessary when any appliance is used by or near children.
  5. Unplug from the outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
  6. Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Contact the nearest Star authorized service center for repair or the delivering carrier for damages (visible or concealed).
  7. The use of accessory attachments not recommended by the appliance manufacturer may cause injuries.
  8. Do not use outdoors.
  9. Do not let the cord hang over the edge of the table or counter, or touch hot surfaces.
  10. Do not place on or near a hot gas or electric burner, or in a heated oven.
  11. DO NOT move an appliance containing hot oil or other hot liquids.
  12. To disconnect, turn all controls to “off,” (I) = on, (O) = off, then remove the plug from the wall outlet.
  13. Do not use the appliance for other than intended use.
  14. A popper that is plugged into an outlet should not be left unattended.”
  15. “This popper will not shut off automatically. To avoid overheating, add corn and oil before operating.” – See General Operating Instructions for more information.
  16. “Extreme caution must be used when unloading popcorn as the popcorn and the machine will be extremely hot.”
  17. SAVE THESE INSTRUCTIONS.

INSTALLATION

Each machine has been properly wired and inspected at the factory for operation on the voltage and type of current specified on the nameplate.

CAUTION:
DO NOT CONNECT TO ANY OTHER TYPE OF CURRENT OR THE MACHINE WILL BE SERIOUSLY DAMAGED.

120 VOLT MACHINES
Machines with a nameplate stamped 120V, are equipped for operation on 120 volt 60 hertz AC single phase service and must be connected to a 3-wire grounded, polarized receptacle.

230 VOLT MACHINES
Machines with a nameplate stamped 230V, are equipped for operation on 230 volt 50 hertz AC single phase service and must be connected to a 3-wire grounded receptacle. Customers must supply their own light bulb rated 230V and 50W maximum.

GENERAL OPERATING INSTRUCTIONS

With all switches in the “OFF” (0) position, proceed in the following sequence to popcorn:

  1. Turn “ON” (1) the light switch.
  2. Turn “ON” (1) the kettle switch. Allow six or seven minutes to pre-heat the kettle. Thermostat adjustments should not be necessary as it has been preset at the factory for the correct popping temperature.
  3. A corn and oil measuring cup is supplied with your machine. Pour a 1/8 cup measuring cup of oil (one ounce) into the kettle, add 2 level 1/4 cup measuring cups (1/2 cup) of raw corn and 1/4 to 1/2 teaspoon of popcorn salt. Vary the amount of salt and oil to suit taste. If desired, salt may be added after the corn is popped. Our Recommended corn is “Chiefs Choice” available with coconut oil in 4 oz portion packs from your local Star dealer.
  4. When the corn stops popping, dump the kettle immediately by turning the handle clockwise approximately 90 degrees to release the latch. Latch and load immediately if more popping is desired. Do not leave the kettle switch “on” (I) unless continuously popping corn. Results will vary with different oils and popcorn varieties.
  5. Turn the kettle switch “off” (0) when the desired amount of popping is completed.

CAUTION:

  • DO NOT LEAVE THE KETTLE SWITCH “ON” (1) WHEN THE MACHINE IS NOT IN USE.
  • DO NOT IMMERSE THE KETTLE IN WATER OR ALLOW WATER TO COME IN CONTACT WITH THE HEATING ELEMENT.
  • POPPING CORN IN DRY KETTLE IS NOT RECOMMENDED.

MAINTENANCE

KEEPING THE POPPING UNIT CLEAN
After each popping period, wipe the inside and outside of the kettle while it is warm (not hot) with a clean cloth. This is important to keep salt and seasoning from forming a carbonized material which not only lowers popping efficiency but can cause excessive smoking or damage the kettle. Use a damp cloth and a warm mild soap solution to clean the clear plastic surfaces.
Visit our Website at: www.star-mfg.com
Email: service@star-mfg.com

THOROUGHLY INSPECT YOUR UNIT ON ARRIVAL
This unit has been tested for proper operation before leaving our plant to ensure delivery of your unit in perfect condition. However, there are instances in which the unit may be damaged in transit. In the event you discover any type of damage to your product upon receipt, you must immediately contact the transportation company that delivered the item to you and initiate your claim with the. If this procedure is not followed, it may affect the warranty status of the unit.

LIMITED EQUIPMENT WARRANTY

All workmanship and material in Star products have a one (1) year limited warranty on parts & labor in the United States and Canada. Such warranty is limited to the original purchaser only and shall be effective from the date the equipment is placed in service. Star’s obligation under this warranty is limited to the repair of defects without charge, by the factory-authorized service agency or one of its sub-agencies. Models that are considered portable (see below) should be taken to the closest Star service agency, transportation prepaid.

  • Star will not assume any responsibility for loss of revenue.
  • On all shipments outside the United States and Canada, see International Warranty.
    • The warranty period for the Ultra-Max, Hot Plates, Griddles, and Charbroilers is (3) years for parts & labor.
    • The warranty period for the Star-Max, Charbroilers, Griddles, Hot Plates, Fryers & Finishing Oven is (2) years of parts & labor.
    • The warranty period for the JetStar six (6) ounce & Super JetStar eight (8) ounce series popcorn machines is two (2) years.
    • The warranty period for the Chrome-Max Griddles is five (5) years on the griddle surface. See the detailed warranty provided with the unit.
    • The warranty period for Teflon/Dura-Tec coatings is one year under normal use and reasonable care. This warranty does not apply if damage occurs to Teflon/Dura-Tec coatings from improper cleaning, maintenance, use of metallic utensils, abrasive cleaners, abrasive pads, product identifiers, and point-of-sale attachments, or any other non-food object that comes in continuous contact with the roller coating. This warranty does not apply to the “non-stick” properties of such materials.
  • This warranty does not apply to “Special Products” but to regular catalog items only. Star’s warranty on “Special Products” is six (6) months on parts and ninety (90) days on labor.
  • This warranty does not apply to any item that is disassembled or tampered with for any purpose other than repair by a Star Authorized Service Center or the Service Center’s sub-agency.
  • This warranty does not apply if damage occurs from improper installation, misuse, wrong voltage, wrong gas or operation contrary to the Installation and Operating instructions.
  • This warranty is not valid on Conveyor Ovens unless a “start-up/check-out” has been performed by a Factory Authorized Technician.

PARTS WARRANTY
Parts that are sold to repair out-of-warranty equipment are warranted for ninety (90) days. The part only is warranted, the labor to replace the part is NOT warranted.

  1. Travel time and mileage rendered beyond the 50-mile radius limit
  2. Mileage and travel time on portable equipment (see below)
  3. Labor to replace such items that can be replaced easily during a daily cleaning routine, ie; removable kettles on fryers, knobs, grease drawers on griddles, etc.
  4. Installation of equipment
  5. Damages due to improper installation
  6. Damages from abuse or misuse
  7. Operated contrary to the Operating and Installation Instructions
  8. Cleaning of equipment
  9. Seasoning of griddle plates
  10. Voltage conversions
  11. Gas conversions
  12. Pilot light adjustment
  13. Miscellaneous adjustments
  14. Thermostat calibration and by-pass adjustment
  15. Resetting of circuit breakers or safety controls or reset buttons
  16. Replacement of bulbs
  17. Replacement of fuses
  18. Repair of damage created during transit, delivery, & installation OR created by acts of God

PORTABLE EQUIPMENT

Star will not honor service bills that include travel time and mileage charges for servicing any products considered “Portable” including items listed below. These products should be taken to the Service Agency for repair:

  • The Model 510FD, 510FF Fryer.
  • The Model 526TOA Toaster Oven.
  • The Model J4R, 4 oz. Popcorn Machine.
  • The Model 518CMA & 526CMA Cheese Melter.
  • The Model 12MC & 15MC & 18MCP Hot Food Merchandisers.
  • The Model 12NCPW & 15NCPW Nacho Chip/Popcorn Warmer.
  • All Hot Dog Equipment except Roller Grills & Drawer Bun Warmers.
  • All Nacho Cheese Warmers except Model 11WLA Series Nacho Cheese Warmer.
  • All Condiment Dispensers except the Model HPD & SPD Series Dispenser.
  • All Specialty Food Warmers except Model 130R, 11RW Series, and 11WSA Series.
  • All QCS/RCS Series Toasters except Model QCS3 & RCS3 Series.
  • All Fast Steamer Models except Direct Connect Series.

ALL:

  • Pop-Up Toasters
  • Butter Dispensers
  • Pretzel Merchandisers (Model 16PD-A Only)
  • Pastry Display Cabinets
  • Nacho Chip Merchandisers
  • Accessories of any kind
  • Sneeze Guards
  • Pizza Ovens (Model PO12 Only)
  • Heat Lamps
  • Pumps-Manual

The foregoing warranty is in place of all other warranties expressed or implied and constitutes the entire warranty.
FOR ASSISTANCE
Should you need any assistance regarding the Operation or Maintenance of any Star equipment; write, phone, fax or email our Service Department. In all correspondence mention the Model number and the Serial number of your unit, and the voltage or type of gas you are using.

MODEL : J4R
THIS DRAWING CONTAINS INFORMATION CONFIDENTIAL TO STAR MFG. INT’L. INC. NO REPRODUCTION OR DISCLOSURE OF ITS CONTENTS IS PERMITTED.

PARTS LIST

MODELS J4R 4 OZ. POPCORN POPPER

Key Number| Part Number| Number Per Unit|

Description

---|---|---|---
1| 2L-Z4372| 1| Top
2| 2M-Z4368| 1| Sign Display
3| C3-Z4940| 1| Top Enclosure
4| 2R-Y4810| 1| Fan 3″ Plastic
5| PS-4P1012| 1| 2U-Y6914 J4R 120V MTR KIT
 | 2U-Y6926| 1| Motor-240V
6| C3-Z4964| 1| Wire Housing
7| 2I-Y6709| 1| Motor Cushion
8| C3-4P1008| 1| Topliner
9| 2C-9788| 1| Magnetic Catch
10| 2R-Y7229| 1| Magnet
11| C3-Y7230| 1| Cup-Magnet
12, 43| 2K-Z4317| 2| Bushing SB-375
13| 2D-4P1000| 1| Kettle Cover Assembly
14| 2B-Z4383| 1| Blade Agitator
15| 2P-Y6918| 2| Spring Latch
16| 2E-Y5921| 1| Socket
17| 2R-Y7571| 1| Cover Tab
18| 2D-4P1004| 1| Kettle Latch Assembly
19| 2A-Y6694| 1| Hair Pin
20| 2A-Z4466| 1| Guide Cover
21| 2S-Z4465| 1| Lamp (130V Tuff Bond, 50 W)
 |  |  | Lamp (230V) Not Available
22| 2D-Z4380| 1| Hinge Bracket
23| 2A-Z4382| 1| Shaft-Agitator
24| C3-Y7475| 1| Pull Door
25| C3-4P1005| 1| Door and Hinge Assembly
26| 2A-Y6694| 1| Hair Pin
27| 2A-Y4595| 1| Pin Hinge Plated
28| C3-Y7446| 1| Bracket Hinge Right
29| 2A-Z4384| 1| Collar-Agitator
30| C3-Z4371| 1| Body
31| C3-Y7377| 1| Bracket Hinge Left
32| C3-4P1006| 1| Lower Door
33| 2N-Y4306| 1| Element 50W 120V
 | 2N-Z3781| 1| Element 50W 240V
34| C3-Z4379| 1| Wire Cover
35| C3-Z4429| 1| Corner Post Left
36| C3-4P1007| 1| Bottom
37| C3-Z4428| 1| Corner Post Right
38| A5-250027| 1| Lead-In Cord
 | C3-39221| 1| Lead-In Cord 230V
IMPORTANT: WHEN ORDERING, SPECIFY THE VOLTAGE OR TYPE GAS DESIRED INCLUDING MODEL AND SERIAL NUMBER

Some items are included for illustrative purposes only and in certain instances may not be available.

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Key Number| Part Number| Number Per Unit|

Description

---|---|---|---
39| C3-Z4852| 1| Front Panel
40| 2M-Z2718| 1| Star Emblem
41| C3-Z4431| 1| Nameplate
 | C3-Z4992| 1| Nameplate 230V
42| 2E-Z0091| 2| Switch
44| C3-Z4459| 1| Bottom Wrap
45| C3-Z4375| 1| Bottom Panel
46| 2I-Z0057| 4| Foot Rubber
47| 2P-Z4619| 1| Spring Handle
48| 2A-Y6142| 1| Sleeve Handle
49| C3-Y5378| 1| Cam
50| 2B-Y6139| 1| Clip-Handle
51| 2A-Z4525| 1| Rod-Handle
52| 2R-Y7381| 1| Handle-Kettle
53| 2F-Z4386| 1| Kettle, Aluminum
54| 2N-Z4418| 1| Element 1000W 120V
 | 2N-Z4991| 1| Element 1000W 230V
55| 2T-Z4524| 1| Thermostat BI-MET 510
56| 2T-Y9419| 1| Thermostat, High Limit
57| 2D-Z4446| 1| Element Plate
58| 2D-Z4387| 1| Kettle Shell
59| 2E-Z1520| 1| 3/8 Connector Conduit
60| 2E-8355| 1| Conduit Kettle
61| 2E-1177| 1| Connector 3/8 TB #266
62| PS-4P1009| 1| Bottom Panel Assy
63| C3-4P1002| 1| Kettle Assy Complete 120V
 | C3-4P1010| 1| Kettle Assy Complete 230V
64| E1-7363| 1| Clamp
65| C3-Z5078| 1| Spacer
66| C3-Z5079| 1| Insulation Pad
67| 2E-Y4967| 1| Washer
NI| 2L-Y4639| 1| 1/4 Cup Measuring Cup
NI| 2L-Y4916| 1| RED Popcorn Scoop
NI| 2E-Z4440| 1| Wire Kit
NI| 2M-Z4861| 1| Decal – Switches
IMPORTANT: WHEN ORDERING, SPECIFY THE VOLTAGE OR TYPE OF GAS DESIRED INCLUDING MODEL AND SERIAL NUMBER

Some items are included for illustrative purposes only and in certain instances may not be available.

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STAR INTERNATIONAL HOLDINGS INC. COMPANY Star – Holman – Lang – Wells – Bloomfield – Toastmaster
10 Sunnen Drive, St. Louis, MO 63143 U.S.A.
314-678-6303
www.star-mfg.com

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