KANOMAX 6710 Capture Hood Instruction Manual

June 16, 2024
KANOMAX

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KANOMAX 6710 Capture Hood

Product Information

Specifications :

  • Model No.: 6710
  • Functions: Air quantity/temperature/humidity
  • Standard Components:
    • Main structure: 1
    • User Manual: 1
    • Carrying Case: 1
    • Instrument Base: 1
    • Communication cable: 1
    • Software Installer: 1
  • Optional Components:
    • Frame poles for other hood sizes
    • Printer Cable
    • Up-down Stand
    • AC adapter
    • Fabric hood

Product Usage Instructions

Composition & Parts
The Capture Hood Model 6710 includes the following components:

  • Main structure: The main body of the capture hood.
  • User Manual: The instruction manual for the instrument.
  • Carrying Case: A case for storing and transporting the instrument.
  • Instrument Base: The base on which the capture hood is mounted.
  • Communication cable: A cable for connecting the instrument to external devices.
  • Software Installer: Software for data analysis and management.

ATTENTIONS & NOTES

Danger Symbols:

  • Danger: Warnings in this classification indicate a danger that may result in serious injury or death if not observed.
  • Caution: Warnings in this classification indicate a risk of damage to the product that may void the product warranty if not observed.

Description of Symbols:

  • Condition Caution Symbol: This symbol indicates a condition that requires caution. The subject of each caution is illustrated inside the triangle.
  • Prohibition Symbol: This symbol indicates a prohibition. Do not take the prohibited action shown inside or near this symbol.
  • Mandatory Action Symbol: This symbol indicates a mandatory action. A specific action is given near the symbol.

Usage Precautions:

  • Heating forbidden: Never bring the fabric hood into a flammable gas atmosphere. Otherwise, the heat may cause a fire or an explosion.
  • Disassembly prohibition: Do not disassemble or refit the instrument. Otherwise, it may cause an electric shock or a fire.
  • Using properly: Use the instrument properly by following the directions in this instruction manual. Otherwise, it may cause an electric shock or damage the sensor.
  • Abnormal Situations: If abnormal smells, noises, or smoke occur, or if liquid enters the instrument, pull out the AC adapter and remove the batteries immediately. Contact your distributor or the manufacturer for after-service. Otherwise, there is a possibility of electric shock, fire, or instrument malfunction.

DANGER :
Forbidden: Do not expose the instrument to rain or water. Otherwise, it may cause an electric shock, fire, or injury.

CAUTION :

  • Unplugging: Always unplug the instrument when it is not in use. Failure to do so may cause an electric shock, fire, or circuit damage.
  • Battery Storage: Remove the batteries when storing the instrument for a long period of time. Do not leave drained batteries in the battery compartment and exchange the batteries promptly when they are drained. Failure to do so may cause battery leakage and damage to the instrument.
  • AC Adapter: Only use the provided AC adapter.

FAQ:

  1. Q: Can I use the capture hood in a flammable gas atmosphere?
    A: No, bringing the fabric hood into a flammable gas atmosphere can cause a fire or an explosion.

  2. Q: Can I disassemble or refit the instrument?
    A: No, disassembling or refitting the instrument can cause an electric shock or a fire.

  3. Q: What should I do if I encounter abnormal smells, noises, smoke, or liquid entering the instrument?
    A: In such cases, immediately pull out the AC adapter and remove the batteries. Contact your distributor or the manufacturer for after-service to prevent electric shock, fire, or instrument malfunction.

  4. Q: Can I expose the instrument to rain or water?
    A: No, exposing the instrument to rain or water can cause an electric shock, fire, or injury.

  5. Q: Should I unplug the instrument when not in use?
    A: Yes, always unplug the instrument when it is not in use to avoid electric shock, fire, or circuit damage.

  6. Q: What should I do with drained batteries?
    A: Remove the drained batteries from the battery compartment and exchange them promptly to prevent battery leakage and damage to the instrument.

CAPTURE HOOD
MODEL 6710 version 2 INSTRUCTION MANUAL

  • Be sure to read this manual thoroughly before using the instrument.
  • Fully understand and pay attention to each caution mentioned.
  • Please keep this manual as a service reference.

Thank you for your purchasing a KANOMAX instrument. This is a precision instrument, please read this instruction manual carefully before using the instrument and pay attention to all the cautions under the instructions.

Composition & Parts

Standard part:

Model No. Functions
6710 Air quantity/temperature/humidity

Standard components:

Items Qty
Main structure 1
User Manual 1
Carrying Case 1
Instrument Base 1
2ft×2ft Fabric hood 1
Frame poles for 2ft×2ft hood 4
Communication cable 1
Software Installer 1

Optional components:

Items Specifications
Frame poles for other hood sizes
Printer
Cable
Up-down Stand
AC adapter
Fabric hood 2ft×4ft

1ft×4ft
3ft×2ft
3ft×3ft

ATTENTIONS & NOTES

The warning symbols mentioned in this manual are defined below: symbol classifications〕

  • Danger : To Prevent Serious Injury or Death
  • Warnings in this classification indicate a danger that may result in serious injury or death if not observed.
  • Caution: To Prevent Damage to the Product
  • Warnings in this classification indicate a risk of damage to the product that may void the product warranty if not observed.

Description of Symbols

  • ∆This symbol indicates a condition that requires caution (including danger). The subject of each caution is illustrated inside the triangle (e.g. the high temperature caution symbol is shown on the left).
  • This symbol indicates a prohibition. Do not take the prohibited action shown inside or near this symbol (e.g. the disassembly prohibition symbol is shown on the left).
  • This symbol indicates a mandatory action. A specific action is given near the symbol.

KANOMAX-6710-Capture-Hood-01 \(5\) KANOMAX-6710
-Capture-Hood-01 \(6\)

KANOMAX-6710-Capture-Hood-01 \(7\)

KANOMAX-6710-Capture-Hood-01 \(8\) KANOMAX-6710
-Capture-Hood-01 \(9\)

Introduction

  • The model 6710 is used to measure the air flow at the supply and the exhaust points of an HVAC system. There are several interchangeable hoods of various sizes so it’s easy to find one that will match the size of the supply and exhaust points of any HVAC system.
  • The standard size hood is 2ft×2ft (610mm×610mm). Four additional sizes are also available as options:
    • 2ft×4ft (610mm×1220mm).
    • 1ft×4ft (305mm×1220mm).
    • 2ft×3ft (610mm×915mm).
    • 3ft×3ft (915mm×915mm).
  • The capture hood is designed to fit tightly over the air port to eliminate any leakage which could affect the accuracy of a measurement. Users can see the air port through the clear windows at the top of the capture hood ensuring it is lined up correctly. Fiberglass poles support the fabric hood.
  • A velocity matrix is fixed on the base and airflow is tested through sixteen measuring points on the cross sections of the matrix. The sensor will measure airflow and correct for air pressure and temperature ensuring an accurate reading every time.

Product features

  • Measure air flow, temperature and humidity at the same time
  • Two kinds of tests are available for supply flow and exhaust flow
  • Wide test range: 40~4300 m3 /h
  • Large Storage capacity: 3000 records
  • 3.5 inch color LCD
  • LCD tilts up to 30°for easy viewing
  • Back pressure compensation
  • Automatic air pressure and temperature correction
  • Light weight, compact configuration for easy transportation

Capture Hood Structure

The capture hood consists of a fabric hood, main structure and an instrument base. The structural drawing is below: KANOMAX-6710-Capture-Hood-01
\(10\)

  • Instrument Base
    The exterior structure of the base as below: 2)The internal structure of the base as below: KANOMAX-6710-Capture-Hood-01 \(11\)

  • Matrix
    There are sixteen measuring points for testing air flow. KANOMAX-6710
-Capture-Hood-01 \(12\)

  • Main structure KANOMAX-6710-Capture-Hood-01 \(13\)

  • Fabric Hood
    The fabric hood kit consists of a frame, and a fabric hood with four windows as shown below:

Installation and Assembling

Capture Hood Installation

  1. Assemble the fabric hood and the frame as shown below:
  2. Use the angled corners ① and the stitching ② as a guide to ensure the hood is straight. If the fabric hood is twisted it will not assemble correctly.
  3. Insert a frame pole into the frame and hook it under the corner of the hood ③.
  4. Continue until all 4 corners are supported by poles ④. KANOMAX-6710-Capture-Hood-01 \(15\)
  5. The figures below are provided as a reference.
  6. Use the mark ① and the stitching as a guide to ensure the hood position.
  7. Make sure the hood fully wraps around the base.KANOMAX-6710-Capture-Hood-01 \(16\)
  8. Assembling the Frame (detail)
  9. Insert one end of a support pole into its pole mount in the base as in figure ① and the other end into the frame corner as in figure ②. For the positions of the remaining 3 poles refer to figure③ , and repeat the steps as above.
  10. Note: The support poles always cross in an “X” shape when the hood is assembled. To remove the poles, simply reverse the steps. KANOMAX-6710-Capture-Hood-01 \(17\)

Installing the Portable Handle

  • To install the handle line it up with the mounting hole as shown in step ① and ② below. Step③ shows the handle installed.KANOMAX-6710-Capture-Hood-01 \(18\)
  • Note: The support poles and the portable handle should be disassembled before packing the capture hood in the carrying case to avoid damaging the case.

Installing the Main structure
To install the Main structure ①, set the bottom of the panel in the holder on the unit base ② and gently push the top of the panel backwards ③ until it locks into place. To remove it, simply reverse the procedure. KANOMAX-6710
-Capture-Hood-01 \(19\)

Operation directions

  • Communication and Supplying Power with the AC Adapter Connect the main structure to a PC (refer to figure ①).
  • The main structure is connected to a PC.
  • To power the instrument with the optional AC adapter, refer to figures ② and ③. When the AC adapter is connected and batteries are installed, power will be supplied from the AC adapter. The specification of the AC adapter is: I/P: AC 110-240V 50/60 HZ O/P: DC 5V/ 2A KANOMAX-6710-Capture-Hood-01 \(21\)
  • The AC adapter supplies power for the main structure. ② structure.
  • The AC adapter also supplies power for the ③ Capture hood.

Supplying Power with Batteries

  • 4 AA-size batteries can be used for a power supply.
  • Press the compartment cover lock (refer to figure ①), and then slide the cover off to open the battery compartment.
  • Put 4 AA-size batteries in and make certain the batteries are correctly oriented.
  • New alkaline battery or rechargeable Ni-MH battery can be used. Never mix battery types, or battery leakage or damage to the instrument may occur.
  • Replace the compartment cover (refer to figure ②). The compartment cover will be automatically locked. KANOMAX-6710-Capture-Hood-01 \(22\)
  • When power is supplied with batteries, the current charge value will be displayed on the upper of the LCD. When the batteries run out of power, the instrument will turn off.

KANOMAX-6710-Capture-Hood-01 \(23\)

  1. You can’t begin a new test.
  2. You can’t use the incline adjustment settings of the instrument.
  3. The test may stop if the battery is low during testing.
  4. The adjustment settings of the instrument may stop when the battery is low during adjustment.

Note:

  1. Don’t use a full_power battery with low power batteries.
  2. It is recommended you change batteries when the power shows low.

ON/OFF

  1. Getting started
    The LCD is displayed below for reference: KANOMAX-6710-Capture-Hood-01
\(24\)

  2. Shut down
    Press and hold 【POWER】for more than 2 seconds in any mode, and the instrument will turn off automatically.

Keypad Operation
Keypad operations include the keypad on the control panel as well as the switches on the base.
The keypad on the control panel is shown below. When a keypad turns gray in the illustration on the screen, that particular function is invalid.

  • MOVE: Change an option on the current mode.
  • ADJ: Change the current value.
  • SAVE: Save the current test results.
  • SET: Store changes or enter into the selected option’s next level interface.
  • MENU: On the main screen holding this down for 2 seconds will enter into the main “MENU”.
  • OK: Pressing for 2 seconds will save the date or time in the “General Settings”, Pressing for 2 seconds will delete saved data in the “Record Processing”.
  • START: Begin a measurement in main menu.
  • STOP: Stop a measurement in main menu.
  • BACK: Cancel or end an operation or return to the previous screen.
  • EXIT: Return to the main menu.
  • ESC: Stop printing when printing.

Left / right switches on the base KANOMAX-6710-Capture-Hood-01
\(26\)

  1. Left switch on base
    Press it once quickly to start or stop a measurement. Press and hold it in for at least 3 seconds to tilt the control panel and LCD screen downward.

  2. Right switch on base
    Press it once quickly to save the current data. Press and hold it in for at least 3 seconds to tilt the control panel and LCD screen upward.

Incline Adjustment Settings of the Instrument
Start up the instrument and lift the capture hood to the approximate height you will be working at. Press and hold the left button on the base to tilt the panel downward, or press and hold the right switch to tilt it up. The buttons must be held down for a minimum of 3 seconds before the panel will begin to tilt. While the panel is moving, you will hear an audible buzzing. KANOMAX-6710-Capture-Hood-01 \(27\)

Note:

  1. The instrument may turn off, when you attempt to adjust the incline settings of the instrument if the battery display is at
  2. You can’t adjust the incline settings of the instrument when testing or if you’re not in the main interface.
  3. To conserve power,avoid tilting the screen unless necessary.

Back Pressure Compensation On / Off Settings

  • Turn the Back Pressure Compensation ON: Flip the switch ① to the down position until it is locked. Make the back pressure plate parallel with the matrix plane. KANOMAX-6710-Capture-Hood-01 \(29\)
  • Turn the Back Pressure Compensation OFF: Flip the switch ① to the up position until it is locked. Make the back pressure plate vertical against the matrix plane. KANOMAX-6710-Capture-Hood-01 \(30\)

Measuring

Start and enter into the main interface
To start measuring, go to the main interface menu as shown below: KANOMAX-6710-Capture-Hood-01 \(31\)

  • a. Test ID, Cycle——save the testing No. in Cycle and the corresponding Test ID.
  • b. Air flow display ——display the testing data of air flow.
  • c. Temperature, Humidity ——display the current temperature and humidity in real time.
  • d. Keypad function ——display the function of the keys in the current interface.
  • e. Test mode ——display the current testing mode: Single measurement, Run Avg measurement and B.Press measurement.
  • f. Power supply mode ——display the current power supply from the AC adapter or the batteries.
  • g. Brightness indicator ——display the current brightness of the LCD.
  • h. Date, Time ——display the current date and time.

Note: When “Act” is selected in the following three measurement modes, please change the atmosphere Pressure setting in 5.1.4.

Single Measurement ModeKANOMAX-6710-Capture-Hood-01
\(32\)

  1. “Single” measurements are individual flow measurements. When you press “START”, the instrument will begin measuring and the air flow value will be displayed as “- – – -”.

  2. The test will stop automatically when the air flow is stable and a flow value with the corresponding wind direction will be displayed. Air flow will be stable within 8 seconds.
    The greater the air flow the shorter the time needed to stabilize.

  3. After the measurement stops, press “SAVE” to record the testing value, if you do the “Cycle” No. will increase by 1.

Note: The value will be recorded only when testing is completed in the “Single” mode. If testing is interrupted before a stable airflow reading is displayed no data will be saved.

Running Average Measurement Mode

  1. When “Run Avg” mode is selected, the instrument will constantly measure and display a ) running average. Press “START” to begin the measurement.

  2. During the test if the air flow is not stable, the flow reading will display “- – – -”, then once the reading has stabilized a flow reading will be obtained and displayed every 1 second, and the wind direction will be displayed in real time.
    Note: The displayed air flow reading is a running average that is calculated based on the “Avg Time” settings entered by the user. The greater the “Avg Time” the more stable the tested air flow.

  3. When auto-save is enabled, the testing flow values will be recorded at user-defined intervals under the setting “Save Time”, and the “Cycle” No. will increase by 1. If auto-save is not enabled the readings will not be saved during the test.

  4. The instrument will run continuously in “Run Avg” mode until you press “STOP”. After you press stop, the last reading and the related wind direction will be displayed. Press “SAVE” to record the testing value, if you do the “Cycle” No. will increase by 1. KANOMAX-6710-Capture-Hood-01 \(33\)

4.7.4 Back Pressure Compensation Measurement Mode
When measuring air flow in an environment with a strong wind or turbulent flow, it will produce resistance for test air flow and system pressure. It is suggested you turn the Back Pressure Compensation ON when the air flow is more than 1500 m3/h, otherwise you can test without the Back Pressure Compensation ON.

  1.  When “B. Press” mode is turned on, press “START” and the measurement will begin.
  2. When “Flap Open!” is displayed, close the Back pressure plate and press “START” to start the measurement.
  3. When the measurement stops, the air flow, as measured with Back Pressure Compensation will be displayed.
  4. After the measurement stops, press “SAVE” to save the data and the “Cycle” No. will increase by 1.

Display Menu settings

  1. In the main interface, press  for 2 sec to enter into  “MENU”.
  2. There are 5 option items in “MENU”:
  3. Test Settings
  4. General Settings
  5. Record Processing
  6. Communication
  7. Print

Test Settings KANOMAX-6710-Capture-Hood-01 \(36\)

Test ID setting
A Test ID consists of a group of Cycles (or Samples). A Test ID can contain up to 100 Cycles. The maximum number of Test IDs is 30. Any new Sample will be saved to the current Test ID. You can change the current Test ID at any time to keep your data organized. Press to return to the “MENU” and the settings will not be saved. Refer to the figures as below:

KANOMAX-6710-Capture-Hood-01 \(38\) KANOMAX-6710
-Capture-Hood-01 \(39\)

Test Mode settings
This setting is for change the test mode & the settings about the test modes. Refer to the steps below: KANOMAX-6710-Capture-Hood-01
\(40\) KANOMAX-6710-Capture-Hood-01 \(41\) KANOMAX-6710-Capture-Hood-01 \(42\)

Set Units of Measure for Airflow, Temperature and Atmos

For available units, refer to the below chart:

Display shows Available units
Air flow m³/h, CFM, l/s
Temperature ℃, ℉
Atmos kPa, inHg

To change the units of measure, follow these steps: KANOMAX-6710
-Capture-Hood-01 \(43\) KANOMAX-6710
-Capture-Hood-01 \(44\)

Actual flow, Standard flow settings
This setting is for selecting Actual air flow [ACT] or Standard air flow [STD]. KANOMAX-6710-Capture-Hood-01 \(45\) KANOMAX-6710
-Capture-Hood-01 \(46\)

General Settings KANOMAX-6710-Capture-Hood-01
\(47\) KANOMAX-6710-Capture-Hood-01 \(48\) KANOMAX-6710-Capture-Hood-01 \(49\)

Data processing settings KANOMAX-6710-Capture-Hood-01
\(50\) KANOMAX-6710-Capture-Hood-01 \(51\) KANOMAX-6710-Capture-Hood-01 \(52\) KANOMAX-6710
-Capture-Hood-01 \(53\)

Communication settings
Before selecting option 4 “Communication”, ensure the instrument is connected to a PC. If you quit or disconnect the cable, the instrument will return to the waiting screen as shown on the right below. KANOMAX-6710-Capture-Hood-01
\(54\)

Print Settings
Note:Before printing ensure the following:

  1. Please select the factory configuration printer and printer cable. For details, refer to the printer manual <>.
  2. Baud Rate is set to 19200. The initial value is set to 19200. KANOMAX-6710-Capture-Hood-01 \(56\) KANOMAX-6710-Capture-Hood-01 \(57\) KANOMAX-6710-Capture-Hood-01 \(58\) KANOMAX-6710-Capture-Hood-01 \(59\)

Main Specifications

Items 6710 version 2
Air Flow Flow range
Accuracy Readings ±3%± 8 m³/h(Air Flow >85 m³/h)
Resolution 1 m³/h
Temperature Temperature range
Accuracy ±0.5℃(within 5~40℃±0.3℃)
Resolution 0.1℃
Humidity Humidity range
Accuracy ±3%RH(10~90%RH)
Resolution 0.1%RH
Operating Temperature range 0~60℃(no condensing)
Storage Temperature range -20~70℃(no condensing)
Atmos. Correction Yes
Back Pressure Compensation Yes
Data record 3000
Data Transmission Data Statistics(Max, Min, and Avg); Check and Delete;

Connect with PC(USB) and the Printer
Hood Size| Standard| 2ft×2ft (610mm×610mm)
Optional| 2ft×4ft (610mm×1220mm), 1ft×4ft (305mm×1220mm), 2ft×3ft (610mm×915mm), 3ft×3ft (915mm×915mm)
Power Source| AC/DC Power; or Rechargeable batteries for 9 hours
Weight| Approx. 3.5kg
Standard attachment| Instrument Base, 2ft×2ft (610mm×610mm) fabric hood, Frame poles, User Manual, Communication cable, Software Installer, Carrying case and Main structure
Optional| Fabric hood:2ft×4ft (610mm×1220mm), 1ft×4ft (305mm×1220mm), 2ft×3ft (610mm×915mm), 3ft×3ft (915mm×915mm), Frame Poles, Printer, Cable, Up-down Stand(max:3m), and AC adapter

Common Trouble Shooting

Symptom Possible causes / troubleshooting
No display Check the positive/negative connections of the batteries.

→Verify the batteries are inserted correctly.
Low battery charge.
→Replace or recharge the batteries.
Main structure cannot be adjusted| Low battery charge.
→Replace or recharge the batteries.
A test is running.
→Stop the test, adjust the incline settings of the instrument again.
Check the interface.
→Return to the main interface.
“DATA Error” after test in B. Press mode| Flap closed pressure was less than flap open pressure, or flap open versus flap closed pressure ratio exceeds allowed limits.
→Test again.
Test data was not saved after

testing

| The Cycle is full in the current ID.
→Add a new ID.
A new ID cannot be added| The current ID is already a new ID.
→Use the current ID.
Check the ID No.
→If the ID No is 30, delete some IDs.
Print appears garbled| Baud rate does not match.
→Set Baud again.
Display “Connect Error”| Check the connection between the instrument and the cable.
→Connect the cable again and restart.
The test does not begin after pressing “START”| Check the connection between the instrument and the cable.
→Check the cable, and connect again.
Low battery charge.
→Replace or recharge the batteries.
The instrument is being adjusted.
→Stop adjusting the instrument.
Check the back pressure plate.
→Close the Back pressure plate.
Test exception when testing| Check the connection between the instrument and the cable.
→Check the cable, and connect again.
Abnormal      operation     of     the solenoid valve when testing| Check the connection between the instrument and the cable.
→Check the cable, and connect again.
Motor movement disorders when testing| Check the connection between the instrument and the cable.
→Check the cable, and connect again.

Warranty and After Service

Warranty

  • The limited warranty set forth below is given by KANOMAX GROUP COMPANIES with respect to the KANOMAX brand capture hood and other accessories (hereafter referred to as “PRODUCT”) purchased directly from KANOMAX GROUP COMPANIES or from an authorized distributor.
  • Your PRODUCT, when delivered to you in new condition in its original container, is warranted against defects in materials or workmanship as follows: for a period of one (1) year from the date of original purchase, defective parts or a defective PRODUCT returned to KANOMAX GROUP COMPANIES, as applicable, and proven to be defective upon inspection, will be exchanged for a new or comparable rebuilt parts, or a refurbished PRODUCT as determined by KANOMAX GROUP COMPANIES. Warranty for such replacements shall not extend the original warranty period of the defective PRODUCT.
  • This limited warranty covers all defects encountered in normal use of the PRODUCT, and does not apply in the following cases:
    • Use of parts or supplies other than the PRODUCT sold by KANOMAX GROUP COMPANIES, which cause damage to the PRODUCT or cause abnormally frequent service calls or service problems.
    • If any PRODUCT has its serial number or date altered or removed.
    • Loss of damage to the PRODUCT due to abuse, mishandling, alternation, improper packaging by the owner, accident, natural disaster, electrical current fluctuations, failure to follow operation, maintenance or environmental instructions prescribed in the PRODUCT’s operation manual provided by KANOMAX GROUP COMPANIES, or service performed by other than KANOMAX GROUP COMPANIES.
  • NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE PRODUCT SHALL BIND KANOMAX GROUP COMPANIES. KANOMAX GROUP COMPANIES SHALL NOT BE LIABLE FOR LOSS OF STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF KANOMAX GROUP COMPANIES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL RECOVERY OF ANY KIND AGAINST KANOMAX GROUP COMPANIES BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT SOLD BY KANOMAX GROUP COMPANIES AND CAUSING THE ALLEGED DAMAGE. WITHOUT LIMITING THE FOREGOING, THE OWNER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OF, OR INJURY TO THE OWNER AND THE OWNER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF USE OR MISUSE OF, OR INABILITY TO USE, THE PRODUCT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF KANOMAX GROUP COMPANIES. THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN THE ORIGINAL PURCHASER OF THE PRODUCT, OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES THE PURCHASER’S EXCLUSIVE REMEDY.

After Service

  • When you have a problem with your instrument, please check out the “Common Trouble Shooting” section first.

  • If that does not help, please contact your local distributor, or contacts on the last page.

  • During the warranty period, we will repair at no charge a product that proves to be defective due to material or workmanship under normal use.

  • All return shipping charges are the responsibility of the customer.

  • Repair after warranty expiration:
    Upon request, we will repair the instrument at the customer’s expense, if the instrument’s performance is found to be recoverable by providing the repair.

  • Replacement parts are available for a minimum period of five (5) years after termination of production. This storage period of replacement parts is considered as the period during which we can provide repair service. For further information, please contact your local distributor, or contacts on the last page.

When making an inquiry, please provide the following information.

  1. PRODUCT name: Capture Hood
  2. Model Number: 6710 or XXXX
  3. Serial number: xxxxxx
  4. P/O or Invoice No: xxxxxx
  5. Description of the problem in detail:
  6. Data of Purchase: Day, Month and Year

Kanomax Group Companies

Japan & Asia

China

References

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