Secura X3-PM-01 Automatic Foam Soap Dispenser User Manual

Secura X3-PM-01 Automatic Foam Soap Dispenser

Welcome to the Secura Family!

• Congratulations on being the proud owner of your new Secura product. We believe in manufacturing only the highest quality kitchen, home, and personal care products for our customers. We are a U.S.-based manufacturer and all our products meet strict standards for manufacturing, safety, and performance.
• We also believe in providing the best customer service and support in the industry. That is why we offer a 2-year warranty on this product that ensures your satisfaction – so you can enjoy it for years to come.
• If you have questions or need assistance, please email CustomerCare@thesecura.com.
• For the fastest response, please include the product name and model #, proof of original purchase, complete contact information, and detailed information about the issue, including pictures when applicable.
• Your feedback and suggestions are also important to us, so please email them to us at CustomerCare@thesecura.com.

The Secura Team

SECURA

• Copyright 2021-2024 Secura, Inc. All rights reserved.
• The material in this publication is protected under International and Federal Copyright Laws and Treaties, and as such, any unauthorized reprint or use of this material is strictly prohibited.
• No part of this book may be reproduced or transmitted in any form without the written permission of the author, except for the inclusion of brief quotations in a review.
• Reproduction or translation of any part of this work without the express permission of the copyright holder is against the law.

To protect and extend the life of your product, please read and follow all of the information in this manual before using and save it for future reference.

IMPORTANT SAHGUARDS

When using this dispenser, basic safety precautions should always be followed, including the following:

1. Place the dispenser on a flat, level surface.
2. When adding liquid soap or installing the dispenser, do not tilt or squeeze the bottle to avoid liquid flowing out. If there is a small amount of liquid outflow, it is normal. Wipe the dispenser before using it.
3. Always keep the dispenser straight and upright. Do not turn the dispenser upside down when it has liquid soap inside.
4. Do not use viscous liquids or non-foam soap that contain granules, powders, emulsions, or other impurities as they may cause clogging and damage the dispenser.
5. Do not rinse the dispenser or immerse it in water. Avoid placing this product in areas where it could become covered in water. Keep the multifunctional button dry, liquid may affect its sensitivity.
6. If the sensing area is blocked, the orange indicator light will continually flash. Turn off the dispenser, wipe the sensor area, then turn on the dispenser again.
7. Do not block the spout with hands or objects.
8. This product is for indoor use. Do not place it in a high-temperature environment close to heat sources or under direct sunlight. Exposure to direct sunlight or strong light will destroy the infrared sensor system.
9. Tum off the dispenser first when you need to clean it to prevent dispensing accidentally.
10. Gently pull out the waterproof plug and charge the battery with a phone charger that meets the voltage specification and with the micro USB cable provided. After charging, fit the waterproof plug tightly to prevent moisture from entering the dispenser. Do not use the charger that does not meet specification for charging the dispenser, otherwise, it will cause fire or explosion of the battery.
11. Close supervision is necessary when the dispenser is used by or near children. Avoid contact of foam with eyes or eating by mistake.
12. Keep the manual for future reference.

FOR HOUSEHOLD USE ONLY SAVE THESE INSTRUCTIONS

PARTS INFORMATION

1. Multifunctional Button (Power On/Off, Soap Volume Control, Indicator)
2. Spout
3. Infrared Sensor
4. Sensor Range
5. Liquid Soap Bottle
6. Transparent window
7. USB Charging Port
8. Waterproof Plug
9. Dispenser Body
10. Pipe
11. Filter

Micro USB charging cable

OPERATING INSTRUCTIONS

Installation

1. Add foam soap or regular liquid soap into the liquid bottle. If you use regular liquid soap, please dilute it before using. Add liquid soap and water into the soap bottle (the ratio of soap to water is approx. 1 :4 ), and swirl GENTLY in a circular motion to completely mix soap with water. Adjust the ratio according to your preference.
   WARNING: Do not use viscous liquids or non-foam soap that contain granules, powders, emulsions, or other impurities as they may cause clogging and damage to the dispenser.

2. Connect the bottle to the dispenser body and twist the bottle to fit into place, as shown.

   • Correct installation: The transparent window is aligned with the spout.
   • Incorrect installation: The transparent window is aligned with the charging port.

How to Use

1. Charge the battery with a standard 5V phone charger (not a fast charger) until the white indicator light is on. When the battery is low, the indicator will illuminate orange to remind charging.
   Note:  In the process of charging, the indicator light is orange, it will become white when fully charged. However, if the charger is pulled out after the dispenser is fully charged, the indicator light will not be on if charging again immediately. In this case, the charging protection function has been activated, the distributor is not damaged. Wait for a period of time before charging again.
   Caution: Please do not use a charger that exceeds 5 volts to avoid causing damage to the product.

2. Turn the dispenser on by touching the multifunctional button for
   two seconds, the indicator light will illuminate white, indicating high volume of foam soap to be dispensed. Press the button to adjust the foam soap volume, the indicator light will illuminate blue for medium volume, green for small volume, and white for high volume.

3. It is advisable to wet your hands first.

4. Place your hand underneath the infrared sensor, the dispenser will begin to dispense foam soap.

5. Rub your hands thoroughly.

6. Rinse with clean water and dry your hands.

Tips:

• There is no need to turn off the dispenser under normal use, it will be automatically kept on standby when not in use.
• If you will not use the dispenser for a long period of time, turn the dispenser off by touching the Multifunctional Button for two seconds, the indicator will illuminate orange then go off.

CLEANING AND MAINHNANCE

CLEANING

• Wipe the surface of the soap dispenser regularly with a damp cloth after turning off the dispenser.

If you will not use the dispenser for a long period of time:

• Turn off the dispenser, empty the liquid bottle of soap, wipe the dispenser with a damp cloth, let it dry completely, then store it in a dry place away from direct sunlight or heat.
• Charge the battery every two months to extend the battery life.

Maintenance

Regular maintenance of the dispenser is necessary for normal use and perfect condition of the foaming soap sprayed. As all cleaning products are sticky, to prevent the pipe from being blocked due to coagulation, the dispenser needs to be maintained timely in the following cases:

• After using the dispenser, if it is left unused for an extended period of time, the evaporation of water in the pipe will cause the liquid soap to coagulate, which will affect the normal operation of the pump;
• The dispenser has not been maintained for more than 3 months;
• If the viscosity of the liquid soap is too high.

Method 1:

Remove the bottle and add 100° F warm water into the bottle. Warm water at about 100° F has a better effect on dissolving the sticky stuff in pipes. Put the liquid bottle back to the dispenser and start using it as usual until water comes out of the spout. Repeat 10-15 times for better results.

Method 2:

Use the squeeze bottle, with water or air, to purge the pipe regularly.

• Twist the bottle to disconnect it with the dispenser body. Hold the pipe with one hand and pull out the filter with the other.
• Fill the squeeze bottle with clean water. Air can also be used to blow the pipe instead of water.
• Insert the tip of squeeze bottle into the pipe and squeeze the bottle hard to make the water flow out from the spout. Continue to squeeze the bottle to blow the pipe with air until the pipe is unobstructed.
• Insert the filter into the pipe. The dispenser is ready for normal use.

WARNING: Do not rinse the dispenser or immerse it in water. Keep the multifunctional button dry, liquid may affect its sensitivity.

TROUBLESHOOTING GUIDE

No power

| ****

Charge the battery

The indicator light is not on| The dispenser is not turned on| Turn on the soap dispenser correctly
| The pipe is loose| Tighten the pipe

Liquid doesn’t come out

| Dispenser clogged| Contact us at CustomerCare@thesecura.com
Improper use of liquids| Ensure that you do not use granular liquids or liquids with other impurities which may cause clogging
Orange light keeps flashing| Something has blocked the sensing area| Wipe the sensor after turning off, then turn on the dispenser

SPECIFICATIONS

water (1:4) or foam soap

Temp. Conditions| 40-100 °F
Sensor Range| Approx. 2 in

DISPOSAL

When this appliance has reached the end of its life, please dispose of the unit properly. This and other electrical appliances contain – valuable materials that can be recycled. Electronic waste may be harmful to our environment if not disposed of properly. We ask that you follow your governing agency’s rules and regulations when disposing of electronic appliances. Please find an authorized recycling facility near you.

CONTACT

If you have any any questions or need assistance, please contact our customer service department at 888-792-2360 (North America) or e-mail us at CustomerCare@thesecura.com Please read the operating instructions before using this product. Please keep the original box and packaging materials if service is required.

Warranty

Manufacturer’s Limited Warranty

The Manufacturer of this product warrants to the original purchaser of this product that this product will be free from defects in material and workmanship under normal use and service for 2 years from date of purchase. Manufacturer will, at its option, repair or replace with a new or refurbished product. Providing a replacement product does not renew or extend the warranty period from the original date of purchase. The Manufacturer reserves the right, before having any obligation under this limited warranty, to inspect the product, and all costs of shipping the product for inspection and warranty service shall be borne solely by the purchaser. For the fastest processing of a warranty claim, the Purchaser should e-mail CustomerCare@thesecura.com and include the product name and model #, proof of original purchase, complete contact information, and detailed information about the issue, including pictures when applicable.

The manufacturer’s limited warranty is valid only by the following conditions:

1. The product is purchased directly from the manufacturer or an authorized reseller or distributor.
2. Only the original purchaser is covered by this warranty. This warranty is not transferable.
3. Product is for personal use only. This warranty is void if the product is used in a commercial or institutional establishment.
4. This warranty does not cover normal wear and tear or damage caused by misuse, abuse, negligence, accident, acts of nature, or unauthorized modification or repair.
5. Purchaser must present acceptable proof of purchase for the product.
6. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Secura, Inc. CustomerCare@thesecura.com Lake Forest, California

Secura Bestsellers

Secura, Inc.

• 888-792-2360 (North America)
• CustomerCare@thesecura.com
• www.thesecura.com

Lake Forest, California Designed in California

For the fastest processing of a warranty claim, the owner should e-mail CustomerCare@thesecura.com and include the product name and model #, proof of original purchase, complete contact information, and detailed information about the issue, including pictures when applicable.

FREQUENTLY ASKED QUESTIONS

How does the Secura X3-PM-01 Automatic Foam Soap Dispenser's infrared motion technology work?

The Secura X3-PM-01 utilizes accurate infrared motion and PIR sensor detection technology. When hands are placed 4~6cm from the spout, the dispenser reacts quickly, producing foam in just 0.2 seconds.

What are the key features of the Secura X3-PM-01, considering its LED display?

The dispenser has a one-key operation with an Intelligent LED display. White indicates High Volume/Power ON, Blue for Medium Volume, Green for Small Volume, and Red for Low Volume/Power OFF.

How is the soap volume adjusted in the Secura X3-PM-01 Automatic Foam Soap Dispenser?

The soap dispenser has adjustable volume settings. Users can easily control the soap output by selecting the appropriate LED color.

What charging method does the Secura X3-PM-01 use, and what is the charging time and standby duration?

The dispenser features USB fast charging, using a 2.6w USB charging cable. Three hours of charging provide up to three months of standby time, offering convenience and saving on battery replacement costs.

What material is the Secura X3-PM-01 made of, and how does it contribute to its durability?

The dispenser is made of Acrylonitrile Butadiene Styrene (ABS) and PP material, enhancing its reliability and lifespan compared to similar products made of metal.

How does the IPX5 advanced waterproof design of the Secura X3-PM-01 benefit its longevity?

The advanced waterproof design prevents soap or water from corroding the circuit board, significantly extending the product's life.

What is the soap tank capacity of the Secura X3-PM-01, and how does it minimize the need for frequent refills?

The dispenser has a generous 300ml soap tank capacity, reducing the frequency of refills. The view window allows users to monitor the liquid level easily.

What type of soap is recommended for optimal performance in the Secura X3-PM-01?

Foaming hand soap is recommended for best results. Additionally, for diluting standard liquid soap, a 1:4 ratio of soap to water is suggested.

How does the Secura X3-PM-01 contribute to environmental sustainability?

The dispenser's efficient design, with adjustable soap volume and a large tank capacity, can contribute to reducing soap consumption and, consequently, packaging waste.

Can the Secura X3-PM-01 be used both in the kitchen and bathroom, and why is it versatile?

Yes, the touchless soap dispenser is designed for both kitchen and bathroom countertops, offering versatility in its application.

What is the warranty period for the Secura X3-PM-01 Automatic Foam Soap Dispenser?

Secura provides a 2-year service warranty for the X3-PM-01, ensuring customer confidence in the product's durability and performance.

How does the Secura X3-PM-01 address concerns about soap or water damage to the circuit board?

The IPX5 advanced waterproof design effectively prevents soap or water from corroding the circuit board, ensuring the dispenser's robustness over time.

Can the Secura X3-PM-01 be wall-mounted or is it designed for countertop use only?

The product description does not mention wall-mounting, suggesting it is designed for countertop use.

Is the Secura X3-PM-01 suitable for outdoor use given its robust and durable construction?

The information provided does not specify whether the dispenser is suitable for outdoor use. It is recommended to refer to the product manual or contact the manufacturer for clarification.

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