CareCo Pano 2.0 Lightweight Wheeled Walker User Manual

: June 16, 2024
: CareCo

Scan me on your phone camera to watch our assembly video.

LIGHT WEIGHT WHEELED WALKER

USER MANUAL

PRODUCT CODE WA02010037

CareCo (UK) Limited, 1 Turing Court,
Great Notley, Braintree, CM77 7AT

Tel: 0333 015 5000
www.CareCo.co.uk

Thank you for choosing CareCo.

This manual can be viewed in PDF format at the following URL: www.careco.co.uk

INTRODUCING YOUR NEW PANO 2.0

The Pano 2.0 is the ideal walking aid for users looking to stay active.

Its clever zimmer frame and rollator combination design makes this walker the go-to reliable aid for users looking to gain independence in their life.

Due to CareCo’s commitment to continuous product improvement, product information and designs are subject to change without notice. No claims can be made based on the data or illustrations in this user manual.

Need help with assembly?

We’ve put together a step-by-step assembly guide to help you get your product set up safely and correctly. Just scan the QR code with your phone camera to play the video.

BEFORE USE

Before you begin using your walker, please ensure you, and any persons that may assist you in its use, take the time to read, understand and follow the instructions given within this manual carefully.

We recommend that you keep this user manual in a safe place for future reference.

If you have any questions about use, maintenance, or safety, please contact CareCo.

KEY DEFINITIONS

This user manual contains warnings and suggestions marked with the following symbols:

WARNING! Highlights a potentially hazardous condition/situation for the user and/or product.
SUGGESTION General suggestions and advice for operating the product.

GETTING STARTED

CARTON CONTENTS

ITEM NUMBER	DESCRIPTION	QUANTITY
1	Base Frame w/Seat	1
2	Backrest	1
3	Star Knob	2
4	Front Wheel Assembly	2
5	Rear Leg	2
6	Handle Assembly LHS	1
7	Handle Assembly RHS	1

Contact CareCo immediately if any of the listed contents are missing.

We strongly recommend that you keep the box and internal packaging for the duration of your warranty period.

PRODUCT COMPONENTS

Backrest
Star Knob
Base Frame
Seat
Handle
Rear Leg
Front Wheel

SETTING UP YOUR PANO 2.0

1. Remove all outer packaging before placing components on a level surface.

2. Insert the Front Wheels into the front frame base.
An audible “click” will confirm secure.

3. Insert the Rear Legs into the rear frame base.
An audible “click” will confirm secure.

4. Insert the Handle into the top of the frame and secure using the star knobs provided.

5. Insert the backrest into the frame bracket.
An audible “click” will confirm secure.

6. Your new Pano 2.0 is ready to use

SUGGESTION If for any reason the walker needs to be disassembled, use the set-up instructions as a guide to disassemble the walker.

HOW TO USE YOUR PANO 2.0

USER INSTRUCTIONS

WALKING POSITION
Walk with the walker close to your body, face forwards and ensure your back is straight.

USER CONTROL
Hold the handles with a comfortable grip and allow your arms to sit naturally by your side.

NEGOTIATING THRESHOLDS & FIXED OBSTACLES
Tilt the front of the walker upwards when travelling through doorways and over curbs.

SITTING & RESTING
Use the seat to rest when needed, ensuring the walker is on a flat, even surface.

LIFTING & CARRYING
Grasp the handles or areas of the frame that are clear from pinch points, then lift with your legs.

Hold the walker at a comfortable and manageable height when moving from one location to another.

FOLDING & UNFOLDING

FOLDING
Pull the seat handle upwards to close the walker.

UNFOLDING
Push the seat handle downwards to open the walker.

WARNING! Keep hands and body away from cross frame pivot to avoid possible pinch points.

BACKREST

FOLDING
Lift the backrest upwards to fold the backrest.
UNFOLDING
Lower the backrest to unfold the backrest.

COMFORT ADJUSTMENTS

HANDLE HEIGHT ADJUSTMENT

To set the correct handle height, stand upright behind the walker with arms by side.

Adjust the height of the hand grips so they are level with the users’ wrists.

Loosen the star knob by turning it anticlockwise, then remove it from the handle bracket.
Lift or lower handle to the desired height.
Reinsert the star knob into the handle bracket, then tighten by turning it clockwise.
Repeat on the opposite side.

WARNING! Ensure both handles are level and secure before use.

SEAT HEIGHT ADJUSTMENT

The seat height can be adjusted by raising or lowering the walker’s wheel & leg assemblies.

Press and hold the assembly height adjustment button.
Raise or lower the assembly to the desired height.
Release the adjustment button.
Repeat for the remaining three assemblies.

WARNING! Ensure the assemblies are level and secure before using the walker as a seat.

TRANSPORTATION AND STORAGE

TRANSPORTATION

Ensure any accessories have been secured before transporting.

Fold the walker by lifting the seat upwards, then lift into the desired vehicle.

Position the walker appropriately within the vehicle to prevent excess movement during transit.

STORAGE

Store the product in a cool and dry environment. Do not store in extreme temperatures.

WARNING! Storing the product in extreme temperatures can cause premature rusting & damage.

LOOKING AFTER YOUR PANO 2.0

CLEANING

To keep the walker in optimal condition, it should be cleaned regularly with a damp cloth and/or mild soap. Do not use abrasive cleaners/materials.

Dry the product after cleaning and after use in inclement weather conditions.

MAINTENANCE

The walker is made up of components which over time will become susceptible to wear and tear. Knowing how to properly care and maintain your product will not only ensure peak performance and safe operation but will also help maintain operation for years to come.

MAINTENANCE SCHEDULE

Carry out regular inspections to keep the walker in optimum condition.

COMPONENT

|

INSPECTION DESCRIPTION

|

AT ANY TIME

| WEEKLY| MONTHLY|

QUARTERLY

---|---|---|---|---|---

Fasteners

| Ensure all fasteners are tight and components are not loose.| | | | Ο

Framework

| Ensure the framework is clear from debris, damage, and folds without issue.| Ο| | |

Wheels & Tyres

| Ensure tyres have sufficient tread and/or the wheels are in a good condition.| | | | Ο

Upholstery

| Check for wear and tear.| | Ο| |

Overall

| Overall check for wear and residue build-up. Cleaning if required.| | | Ο|

REPAIRS

Certain walker components can be repaired by the user with guidance provided by CareCo. Other components can only be repaired/replaced by a service technician.

If for any reason the walker requires repair due to a defect, contact CareCo immediately.

WARNINGS & TECHNICAL INFORMATION

SPECIFICATIONS

OVERALL LENGTH	550MM
OVERALL WIDTH	610MM
MAXIMUM/MINIMUM HANDLE HEIGHT	790-950MM
FOLDED LENGTH	585MM
FOLDED WIDTH	160MM
FOLDED HEIGHT	880MM
FRONT WHEEL DIAMETER	6”
PRODUCT WEIGHT	4.7KGS
WEIGHT CAPACITY	125KGS
SEAT DEPTH	240MM
SEAT WIDTH	365MM
SEAT HEIGHT	17.5MM

PRODUCT REISSUING

Ensure the product is safe and functions as intended before re-issuing.

RECYCLING & DISPOSAL

Disposal or recycling of the product should be completed through an approved distributor or disposal facility. (Local disposal & recycling regulations may apply)

Contact CareCo if further advice is needed regarding recycling & disposal.

MATERIAL

Upholstery: Foam
Plastic: Tube plugs, hand grip,backrest fixing base, seat, wheels, tipper
Aluminium: Mainframes, push handle, detachable leg tube, backrest tube
Steel: Seat tube, bearings

PACKAGING

Cardboard Box, Low-density polyethylene bag, PE foam

INTENDED USE

This product is intended for users who experience difficulty in walking and/or have reduced mobility.

INTENDED USER

To aid a user with mobility limitations to move around safely.

INTENDED ENVIRONMENT

This product is designed to be used both indoors and outdoors on firm, level ground. Take care when using the product in inclement weather conditions.

PRODUCT IDENTIFICATION

The product identification label is located on the frame underneath the seat.
Unauthorized modifications and/or installation of unapproved 3rd party components and accessories are not permitted.
The maximum weight limit for this product includes both the user and any other accessories fitted.

GENERAL WARNINGS

Read the following carefully to avoid damage and/or injury caused by improper operation.

Only use the walker for its intended use, incorrect use can lead to hazardous situations.
Only use the walker on even and solid surfaces
Prolonged exposure to hot or cold temperatures can cause parts of the walker to become hot or cold.
Do not use the walker as a transportation device
Replace damaged or significantly worn parts if and when required.
Do not sit on the walker when on an incline or uneven ground.

EXPECTED LIFETIME

The Expected Lifetime is the estimated period of time for which the product is expected to function according to its intended use.
Various items such as weight capacity, user behaviour, external conditions and intensity of use can affect the expected lifetime.

WEIGHT CAPACITY:

If the user exceeds the weight limit specified, it may affect the product’s expected lifetime.

USER BEHAVIOUR:

Using excessive force, rough handling or dropping components can significantly shorten the product’s expected lifetime.

EXTERNAL CONDITIONS:

Extreme temperatures, humidity and exposure to harsh weather conditions can accelerate the deterioration of the product.

USAGE:

A product that is used daily may experience more wear and tear compared to a product that is used occasionally.

The expected lifetime for the Pano 2.0 is 5 years providing the instructions and information within this user manual are followed.

Regular cleaning, lubrication of moving parts, and tightening of loose fixings will prevent premature wear and damage and extend the product’s lifetime.

The expected lifetime is not related to the product warranty.

WARRANTY

If a component requires repair or replacement due to a specific manufacturing or material defect within its warranty period, it will be repaired or replaced free of charge by CareCo.

1-YEAR LIMITED WARRANTY

Consumables are not covered under normal warranty circumstances unless they have clearly suffered excessive wear or damage as a direct result of a manufacturing defect. These items include grips, tyres, and rubber accessories.

The guarantee for the walker is not transferable.

Parts that have been previously replaced that require subsequent repair or replacement due to manufacturing defects will be honoured for the remainder of the walker’s warranty period.

Parts that have been purchased by the end user after the original warranty period has expired have a warranty period of 12 months.

CareCo is not responsible if the walker requires repair or replacement as a direct result of:

Changes or modifications made to the product that fall outside of the manufacturer’s specifications.
The product not being serviced or maintained according to the manufacturer’s recommendations contained in this user manual.
Negligence, Accidental Damage, and Improper use.
Repairs attempted before CareCo have been notified.
The product being purposely damaged or mistreated.

In the unlikely event that this product is recalled, CareCo will notify the user.
Please ensure that your contact information is up to date.

Alternatively, please visit our website for any product alerts: www.CareCo.co.uk