MD4000 Neptune Dryer Maytag Neptune User Guide

June 16, 2024
Maytag

MD4000 Neptune Dryer Maytag Neptune

Product Information

  • Specifications
    • Model: MD4000
    • Color: White
    • Dimensions (H x W x D): 40″ x 30″ x 32″
    • Weight: 150 lbs
    • Power Source: Electric
    • Capacity: 7.5 cu. ft.
  • Welcome
    • Welcome, and congratulations on your purchase of a Maytag Neptune dryer!
    • Your complete satisfaction is very important to us.
    • For best results, we suggest reading this material to help acquaint you with proper operating and maintenance procedures.
  • Model Number and Serial Number
    • For future reference and warranty service, it is important to have the complete model and serial number identification of your dryer.
    • You can find this information on a data plate located in the lower center of the door opening.
  • Keeping the Guide and Sales Receipt
    • It is recommended to keep this guide and the sales receipt in a safe place for future reference. Proof of the original purchase date is needed for warranty service.
  • Contact Information
    • If you have any questions or need assistance, you can contact us through the following methods:
    • Write to us at Maytag Appliances Sales Company, Attn: CAIR TM Center, EO. Box 2370, Cleveland, TN 37320-2370, USA
    • Call us at 1-888-462-9824 (USA & Canada) or 1-800-688-2080 (USA TTY)
    • Visit our website at http://www.maytag.com.
  • Service and Warranty Information
    • For service and warranty information, please refer to the back page of this guide.
  • Important Safety Notice & Warning
    • The California Safe Drinking Water and Toxic Enforcement Act of 1986 (Proposition 65) requires businesses to warn customers of potential exposures to substances known to cause cancer or reproductive harm.
    • Users of this appliance are hereby warned that the burning of gas can result in low-level exposure to some of these substances, including benzene, formaldehyde, and soot.
    • Properly exhausted dryers will minimize exposure, so it is important to keep the exhaust ducts free of obstructions.
  • Warning for Gas Dryer Users
    • For your safety, it is important to follow these precautions:
    • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
    • If you smell gas, do not attempt to light any appliance, touch any electrical switch, or use any phone in your building.
    • Clear the room, building, or area of all occupants.
    • Immediately call your gas supplier from a neighbor’s phone and follow their instructions. If you cannot reach your gas supplier, call the fire department.
    • Installation and service must be performed by a qualified installer, service agency, or gas supplier.
  • Important Safety Instructions
    • WARNING: To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:
    • Read all instructions before using the appliance.
    • Do not operate the dryer if it is damaged or has a damaged power cord. Contact a qualified service technician for assistance.
    • Do not use the dryer if there is a buildup of lint or debris in or around the dryer. Clean the lint filter before each use and regularly inspect and clean the exhaust duct.
    • Do not overload the dryer. Follow the recommended load capacity specified in the user manual.
    • Do not dry items that have been previously cleaned, washed, soaked, or spotted with gasoline, cleaning solvents, or other flammable or explosive substances.
    • Keep the area around the dryer clear and free from combustible materials.
    • Do not reach into the dryer while it is in operation. Wait for the cycle to complete and the drum to stop rotating before removing or adding items.
    • Unplug the dryer from the power source before performing any maintenance or cleaning tasks.
    • If the dryer is not in use, turn off the power and close the gas supply valve (for gas dryers).
    • Do not tamper with the controls, safety features, or internal components of the dryer.
    • Do not operate the dryer if you are under the influence of alcohol, medication, or any substance that impairs your ability to safely use the appliance.

FAQs

  • Q: Where can I find the model and serial number of my Maytag Neptune dryer?
    • A: The model and serial number can be found on a data plate located in the lower center of the door opening.
  • Q: How often should I clean the lint filter and exhaust duct?
    • A: It is recommended to clean the lint filter before each use and regularly inspect and clean the exhaust duct to ensure proper ventilation and minimize the risk of fire.
  • Q: Can I use the dryer to dry items that have been previously cleaned with flammable substances?
    • A: No, it is not safe to dry items that have been previously cleaned, washed, soaked, or spotted with gasoline, cleaning solvents, or other flammable or explosive substances. This can pose a fire hazard.
  • Q: Can I reach into the dryer while it is in operation?
    • A: No, it is important to wait for the cycle to complete and for the drum to stop rotating before removing or adding items to avoid injury.

Welcome

Welcome, and congratulations on your purchase of a Maytag Neptune dryer! Your complete satisfaction is very important to us. For best results, we suggest reading this material to help acquaint you with proper operating and maintenance procedures.

Should you need assistance in the future, it is helpful to

  1. Have complete model and serial number identification of your dryer. This is located on a data plate in the lower center of the door opening.
    • Model Number
    • Serial Number
  2. MPORTANT ” Keep this guide and the sales receipt in a safe place for future reference. Proof of the original purchase date is needed for warranty service.
    • If you have questions, write us (include your model number and phone number) or call: Maytag Appliances Sales Company
    • Attn: CAIR$™ Center
    • P.O. Box 2370
    • Cleveland, TN 37320-2370
    • 1-888-462-9824 USA & CANADA
    • 1-800-688-2080 USA TTY (for deaf, hearing impaired or speech impaired) (Mon.-Fri., 8am-8pm Eastern Time) Internet: http://www.maytag.com.
    • For service and warranty information, see back page.
    • NOTE: In our continuing effort to improve the quality of our appliances, it may be necessary to make changes to the appliance without revising this guide.

Important Safety

Important Safety Notice & Warning

  • The California Safe Drinking Water and Toxic Enforcement Act of 1986 (Proposition 65) requires the Governor of California to publish a list of substances known to the State of California to cause cancer or reproductive harm. and requires businesses to warn customers of potential exposures to such substances.
  • Users of this appliance are hereby warned that the burning of gas can result in low-level exposure to some of the listed substances, including benzene.
  • Formaldehyde and soot, are due primarily to the incomplete combustion of natural gas or liquid petroleum (LP) fuels.
  • Exhaust ducts should be kept free of obstructions and properly exhausted dryers will minimize exposure.

WARNING

  • For your safety, the information in this manual must be followed to minimize the risk of fire or explosion or to prevent property damage, personal injury, or death.
  • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
  • WHAT TO DO IF YOU SMELL GAS
  • Do not try to light any appliance.
  • Do not touch any electrical switch.
  • Do not use any phone in your building.
  • Clear the room, building, or area of all occupants.
  • Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
  • If you cannot reach your gas supplier, call the fire department.
  • Installation and service must be performed by a qualified installer, service agency, or gas supplier.
  • Installation and service must be per-
  • Formed by a qualified installer, service agency, or gas supplier.
  • Llame al telefono 1-800-688-9900 si desea instrucciones en Español de este folleto.

Important Safety Instructions

WARNING – To reduce the risk of fire, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

  1. Read all instructions before using the appliance.

  2. To avoid the possibility of fire or explosion: a. Do not dry items that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances as they give off vapors that could ignite or explode. Any material on which you have used a cleaning solvent, or which is saturated with flammable liquids or solids. should not be placed in the dryer, until all traces of these flammable liquids or solids and their fumes have been removed. There are many highly flammable items used in homes, such as acetone, denatured alcohol, gasoline, kerosene, some liquid household cleaners, some spot removers, turpentine, waxes, and wax removers.
    b. Items containing foam rubber (may be labeled latex foam) or similarly textured rubber-like materials must not be dried on a heat setting. Foam rubber materials when heated, can under certain circumstances produce fire by spontaneous combustion.

  3. Do not allow children to play on or in the appliance. Close supervision of children is necessary when the appliance is used near children.

  4. Before the appliance is removed from service or discarded, remove the door to the drying compartment.

  5. Do not reach into the appliance if the drum is moving.

  6. Do not install or store this appliance where it will be exposed to the weather.

  7. Do not tamper with controls.

  8. Do not repair or replace any part of the appliance or attempt any servicing unless specifically recommended in published user-repair instructions that you understand and have the skills to carry out.

  9. Do not use fabric softeners or products to eliminate static unless recommended for dryer use by the manufacturer of the fabric softener or product.

  10. Clean the lint screen before or after each load.

  11. Keep the area around the exhaust opening and sur- surrounding areas free from lint accumulation, dust, and dirt.

  12. The interior of the dryer and exhaust duct should be cleaned periodically by qualified service personnel.

  13. This appliance must be properly grounded. Never plug the appliance cord into a receptacle that is not grounded adequately and by local and national codes. See installation instructions for grounding this appliance.

  14. Do not sit on top of the clothes dryer.

WARNING — Do not place into your dryer items that have been spotted or soaked with vegetable oil or cooking oil. Even after being washed, these items may contain significant amounts of these oils. The remaining oil can ignite spontaneously. The potential for spontaneous ignition increases when the items containing vegetable oil or cooking oil are exposed to heat. Heat sources, such as your clothes dryer, can warm these items, allowing an oxidation reaction in the oil to occur. Oxidation creates heat. If this heat cannot escape, the items can become hot enough to catch fire. Piling, stacking, or storing these kinds of items may prevent heat from escaping and can create a fire hazard. All washed and unwashed fabrics that con- tain vegetable oil or cooking oil can be dangerous. Washing these items in hot water with extra detergent will reduce, but will not eliminate the hazard. Always use the “cool down” cycle for these items to reduce the items’ temperature. Never remove these items from the clothes dryer hot or interrupt the drying cycle until the items have run through the “cool down” cycle. Never pile or stack these items when they are hot.

Dryer Exhaust Tips

WARNING Plastic or nonmetal flexible ducts present a potential fire hazard.

MD4000-Neptune-Dryer-Maytag-Neptune-FIG-1 \(2\)

Operating Tips

Clean the Lint Filter….

  • after each load.
  • to shorten drying time.
  • to operate more energy efficiently.
    • NOTE: Do not operate the dryer without the lint filter in place.

Load the Dryer Properly…

  • by placing only one wash load in the dryer at a time.
  • avoid very small loads or mixing heavyweight and lightweight clothes.
  • when only one or two articles need drying, add a few similar items to improve tumbling and drying efficiency.

Add A Fabric Softener Sheet… (If Desired)

  • after loading the dryer.
  • to control static cling.
  • before the load becomes warm. This helps prevent greasy-looking softener stains.
  • and remove any used softener sheets from the dryer to prevent greasy-looking softener stains.

Check the Moisture Monitor…

  • Indicator lights in the moisture monitor will display when an IntelliDry cycle is in operation. The top light will blink on and off. As loads dry, there will be longer pauses between each blink. No lights will display during Time Dry.
  • The bottom light in the monitor will remain on until the cool down portion of the cycle starts. During cool down the dryer continues to tumble the load in unheated air to help minimize wrinkling.
    • NOTE: The top monitor light may not blink when small loads of heavy, bulky items are dried, such as large rugs or sweaters.

Controls At A Glance

  • Features may vary according to the model.

Step 1 Select Cycle

MD4000-Neptune-Dryer-Maytag-Neptune-FIG-1 \(5\)

Step 2 Select Temperature

  • REGULAR – for sturdy cotton or those labeled *Tumble Dry”
  • MEDIUM – for permanent press, synthetics, lightweight cotton, or items labeled “Tumble Dry Medium”.
  • DELICATE – for heat-sensitive items labeled “Tumble Dry Low” or “Tumble Dry Warm”.
  • AIR FLUFF – tumbles without heat. Used for sensitive loads or items needing freshening.

Step 3 Select Options

  • ULTRA CARE ON* – overrides the infinite temperature control, providing the lowest heated dry temperature possible. (ULTRA CARE temperature is lower than DELICATI
  • ULTRA CARE OFF – allows for a full temperature range

Regular through Delicate

  • The ULTRA CARE light will illuminate when the ULTRA CARE O option is selected.
  • PRESS CARE ON – provides approximately 20 minutes ( tumbling in unheated air after the Wrinkle Free Fabric cycle to prevent wrinkling.
  • PRESS CARE OFF – cancels the additional tumbling unheated air.

Note: The dial can be turned in either direction to select a cycle. Once started, the dial will not advance at a specific rate during the InteUiDry cycles. At first, the dial may not advance at all. Toward the end of the cycle (when the load begins to dry) the dial will advance at a more regular rate and much more quickly. This is a normal operation.

MD4000-Neptune-Dryer-Maytag-Neptune-FIG-1 \(6\)

Step 4 End of Cycle Signal

  • The end-of-cycle signal is selectable to be ON or OFF.
  • Shortly before the cycle is complete, an audible signal will sound several times.
  • If the Press Care option has been selected. the audible signal will sound intermittently during the cool-down portion of Press Care.

Step 5 Press Start

  • Push this baton to start the dryer.
  • The dryer door must be shut for the dryer to operate.
  • If the door is opened during the cycle, the start button must be pushed again to resume the cycle once the door is closed.

Special Laundry Tips

Please follow the care label or manufacturer’s instructions for drying special items. If care label instructions are not available, use the following information as a guide.

MD4000-Neptune-Dryer-Maytag-Neptune-FIG-1 \(8\)

Avoid Dryer Drying…

  • Fiberglass Items (curtains, draperies, etc.)
  • Woolens, unless recommended on the label.
  • Vegetable or cooking oil-soaked items. (See pg.2)

Care and Cleaning

  • Control Panel – clean with a soft, damp cloth. Do not use abrasive substances.
  • Tumbler – remove any stains (such as crayon, ink pen or fabric dye) with an all-purpose cleaner.  Then tumble old towels or rags to remove any excess stain or cleaning substance.
  • Cabinet – wipe off any marks with soap and water.
  • Dryer Exhaust System – should be inspected and cleaned once a year to maintain optimum performance. The outside exhaust hood should be cleaned more frequently to ensure proper operation. (Refer to the Installation Instructions for more information.)

Replacing Drum Light

Instructions for replacing the bulb:

  1. Unplug or disconnect the dryer from the electrical power supply.
  2. Open the door and use a Phillips screwdriver to remove the screw attaching the lens to the tum- bler front.
  3. Remove lens cover by pulling cover toward cen- ter of the tumbler.
  4. Rotate bulb counter-clockwise to remove from socket.
  5. Replace the bulb with a 120-volt, 10-watt maximum candelabra base light bulb.
  6. Turn the light bulb clockwise into the socket.
  7. Replace lens cover by hooking plastic tabs into the tumbler front below the light housing.
  8. Reinstall the screw into the lens cover screw hole.
  9. Reconnect the dryer to the power supply.

Reversing the Door
Directions for reversing the dryer door.

  1. Remove the hinge hole covers and screws. Move the door catch cover to the opposite side.
  2. While supporting the door, remove 2 screws in the hinges that secure the hinges to the cabinet.
  3. Remove the door by lifting slightly at the hinges and pulling the hinge tabs out of the hinge slots.
  4. Move the following parts to the opposite side of the door: 2 hinges and 4 hinge screws, 4 door screws, door strike and screw, inner door cover plate and screw.
  5. Attach the door to the opposite side of the cabinet using the 2 counter-sunk hinge screws. (See below). Screw the lower hinge screw in first. This will help to align the door and hinges.
  6. Replace the hinge hole covers to the opposite side.MD4000-Neptune-Dryer-Maytag-Neptune-FIG-1 \(12\)

Before You Call

MD4000-Neptune-Dryer-Maytag-Neptune-FIG-1 \(13\)

  • For further assistance, call Maytag
  • Customer Service toll-free at 1-888-4-MAYTAG
  • (1-888-462-9824).
  • U.S. customers using TTY for deaf, hearing impaired or speech impaired,
  • call 1-800-688-2080.

Drying Accessories

A drying rack is available for items that you don’t want to tumble dry; for example, sneakers, washable sweaters, stuffed toys or pillows, etc. See your Maytag dealer for details.

Clothes Dryer Warranty

Full Year Warranty

  • For one (1) year from the date of the original retail purchase, any part that fails in normal home use will be repaired or replaced free of charge.

Limited Warranty

  • After the first year from the date of original retail purchase, through the periods listed below, the parts designated below that fail in normal home use will be repaired or replaced free of charge for the part itself, with the owner paying all other costs, including labor, mileage, and transportation.
  • Second Year – All parts.
  • Third Through Fifth Year – Dryer Tumbler.

Additional Limited Warranty Against Rust-Through

  • Should an exterior cabinet, including the door, rust through during the one year starting from the date of retail purchase, repair or replacement will be made free of charge.
  • After the first and through the tenth year, repair or replacement will be made free of charge for the part itself, with the owner paying all other costs, including labor, mileage, and transportation.
    • Please Note: This full warranty and the limited warranties apply when the dryer is located in the United States or Canada.
  • Dryers located elsewhere are covered by limited warranties only, including parts that fail during the first two years.

Canadian Residents

  • This warranty covers only those dryers installed in Canada that have been listed with the Canadian Standards Association unless the dryers are brought into Canada due to a transfer of residence from the United States to Canada.
  • The specific warranties expressed above are the ONLY warranties provided by the manufacturer. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

To Receive Warranty Service

  • To locate an authorized service company in your area contact the Maytag dealer from whom your appliance was purchased; or call Maytag
  • Appliances Sales Company, Maytag Customer Assistance at the number listed below. Should you not receive satisfactory warranty service, please call or write:

Maytag Appliances Sales Company

  • Attn: CAIRSM Center
  • P.O. Box 2370
  • Cleveland, TN 37320-2370
  • U.S. or Canada (toll-free) 1-888-462-9824
  • U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

When contacting Maytag Appliances Sales Company, Maytag Customer Assistance about a service problem, please include the following:

  • (a) Your name, address and telephone number;
  • (b) Model number and serial number (found on the lower center of the door opening) of your appliance;
  • (c) Name and address of your dealer and the date the appliance was purchased;
  • (d) A clear description of the problem you are having.
  • (e) Proof of purchase.

What is not covered by these warranties:

  1. Conditions and damages resulting from any of the following:
    • a. Improper installation, delivery, or maintenance.
    • b. Any repair, modification, alteration, or adjustment not authorized by the manufacturer or an authorized servicer.
    • c. Misuse, abuse, accidents, or unreasonable use.
    • d. Incorrect electric current, voltage, or supply.
    • e. Improper setting of any control.
  2. Warranties are void if the original serial numbers have been removed, altered, or cannot be readily determined.
  3. Light bulb
  4. Products purchased for commercial or industrial use.
  5. The cost of service or service call to:
    • a. Correct installation errors.
    • b. Instruct the user on the proper use of the product.
    • c. Transport the appliance to the servicer.
  6. Consequential or incidental damages sustained by any person as a result of any breach of these warranties. Some states do not allow the exclusion or limitation of consequential or incidental damages, so the above exclusion may not apply.

User’s Guides, service manuals, and parts catalogs are available from Maytag Appliances Sales Company, Maytag Customer Assistance.

CONTACT

  • MAYTAG
  • One Dependability Square
  • Newton, Iowa 50208
  • Form No. 336CMA
  • Part No. 6 3711880
  • MAYTAG ONLINE/ http://www.maytag.com.
  • JN
  • Litho U.S.A.
  • Model: MD4000

References

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