SEALEVEL HUB4SSBA Super Speed 4 Port USB 3.1 Gen 1 Hub with Sea LATCH USB Ports User Manual

SuperSpeed 4-Port USB 3.1 Gen 1 Hub with
SeaLATCH USB Ports
User Manual | HUB4SSBA

Safety Instructions

Electrostatic Discharges (ESD)
A sudden electrostatic discharge can destroy sensitive components. Proper packaging and earthing rules must therefore be observed. Always take the following precautions.

• Transport boards and cards in electrostatically secure containers or bags.
• Keep electrostatically sensitive components in their containers until they arrive at an electrostatically protected workplace.
• Only touch electrostatically sensitive components when you are properly earthed.
• Store electrostatically sensitive components in protective packaging or on anti-static mats.

Grounding Methods
The following measures help to avoid electrostatic damages to the device:

• Cover workstations with approved antistatic material. Always wear a wrist strap connected to the workplace as well as properly grounded tools and equipment.
• Use antistatic mats, heel straps, or air ionizers for more protection.
• Always handle electrostatically sensitive components by their edge or by their casing.
• Avoid contact with pins, leads, or circuitry.
• Turn off power and input signals before inserting and removing connectors or connecting test equipment.
• Keep the work area free of non-conductive materials such as ordinary plastic assembly aids and Styrofoam.
• Use field service tools such as cutters, screwdrivers, and vacuum cleaners which are conductive.
• Always place drives and boards PCB-assembly-side down on the foam.

Introduction

The HUB4SSBA is a SuperSpeed 4-Port USB 3.1 Gen 1 hub. Supported in all USB aware operating systems, the HUB4SSBA requires no separate software drivers and is easy to install.
The HUB4SSBA integrates SeaLATCH™ USB 3.1 Gen 1 ports, which are fully compatible with standard USB cables. When used with the optional USB cable with a SeaLATCH type B USB connector, the metal thumbscrew provides a secure metal-to-metal connection to the hub and prevents accidental cable disconnection. The hub’s four SeaLATCH type A USB connectors can secure USB peripherals to the hub in the same way.
Features

• Increases the number of SuperSpeed USB ports from a single computer port

• SeaLATCH USB 3.1 Gen 1 connectors provide locking connection

• Status LEDs indicate when a downstream USB connection to the host is established

  • Green LED when a USB 3.1 Gen 1 connection is established
  • Yellow LED when USB 2.0/1.1 connection is established

• USB 3.1 Gen 1 compliant with transfer rates up to 5 Gbps

• Backwards compatible with USB 2.0/1.1/1.0 devices

• Plug-and-Play; no drivers required for Linux or Windows XP/7/8/10/11™ operating systems Includes 4 USB downstream ports that enable concurrent data transfer and charging at up to
  1500mA available per port (2400mA available on port 4)

• Dedicated charging configuration (no host computer)

• Individual overcurrent detection and protection for each port

• ESD protection on SuperSpeed data lines to ±15 kV

• ESD protection on High-Speed data lines to ±8kV

• Automatic link and speed detection

• Rugged all-metal enclosure designed for use in industrial applications

Before You Get Started

What’s Included
The HUB4SSBA is shipped with the following items. If any of these items are missing or damaged, please contact Sealevel for replacement.

• HUB4SSBA – SuperSpeed 4-Port USB 3.1 Gen 1 Hub with SeaLATCH USB Ports
• CA783 – USB 3.1 Gen 1 Type A to USB 3.1 Gen 1 Type B Cable, 2 meters in Length
• 9723K88 (x4) – PVC Flat Top Bumper 1/2″ diameter (Rubber Feet)
• 104456 – Pluggable, Locking Screw Terminal (2-pos; 5.08mm)

Advisory Conventions

Warning
The highest level of importance used to stress a condition where damage could result to the product, or the user could suffer serious injury.
Important
The middle level of importance used to highlight information that might not seem obvious or a situation that could cause the product to fail.
Note
The lowest level of importance used to provide background information, additional tips, or other non-critical facts that will not affect the use of the product.
Optional Items
Depending upon your application, you are likely to find one or more of the following items useful for interfacing the HUB4SSBA to real-world signals. All items can be purchased from our website (www.sealevel.com) or by calling 864-843-4343.

100-240 VAC to 24 VDC @ 2.71A, Desktop Power Supply w/ Tinned Leads (Item# TR152)

The TR152 is a desktop power supply rated for universal 100-240 VAC input and 24 VDC output at 2.7 amps (65 watts). The TR152 conforms to DoE requirements for Level VI Energy Efficiency, features over voltage, short circuit, and over current protection, and operates over a 0 to +40C temperature range. The DC output wire is approximately 6 feet in length; the positive lead is marked with red shrink tubing and both leads are stripped and tinned.|
SeaLATCH USB 3.1 Type A and SeaLATCH USB 3.1 Type B Device Cable, 78” (Item# CA746)
The CA746 is a USB 3.1 device cable with SeaLATCH USB type A and SeaLATCH type B connectors. The metal thumbscrew on each connector provides a secure metal- to-metal connection to devices with SeaLATCH USB ports.|
SeaLATCH USB 3.1 Type A and USB 3.1 Type B Device Cable, 78” (Item# CA747)
The CA747 is a USB 3.1 device cable with SeaLATCH USB type A and standard type B connectors. The metal thumbscrew on the SeaLATCH connector provides a secure metal- to-metal connection to devices with SeaLATCH USB ports.|
USB 3.1 Type A and SeaLATCH USB 3.1 Type B Device Cable, 78” (Item# CA748)
The CA748 is a USB device cable with standard USB type A and SeaLATCH type B connectors. The metal thumbscrew on the SeaLATCH connector provides a secure metal-to-metal connection to devices with SeaLATCH USB ports.|
DIN Rail Mounting
The HUB4SSBA is available with an optional factory-installed DIN-rail mounting clip. Alternatively, DIN-rail mounting clips can be ordered as a field upgrade kit (Item# DR106 ). The bracket with clip is easily attached using two included #4-40 Phillips head machine screws.|

Legacy Accessories:

SeaLATCH USB Type A and SeaLATCH Type B Device Cable, 72” (Item# CA332)

The CA332 is a USB device cable with SeaLATCH USB type A and type B connectors. The metal thumbscrew on each connector provides a secure metal- to-metal connection to devices with SeaLATCH USB ports.|
SeaLATCH USB Type A to USB Type B Device Cable, 72” (Item# CA355)
The CA355 is a USB device cable with a SeaLATCH USB type A connector and standard type B connector. This cable secures the HUB7M to legacy USB peripheral devices.|
USB Type A to SeaLATCH Type B Device Cable, 72” (Item# CA356)
The CA356 is a USB device cable with a SeaLATCH USB type B connector and standard type A connector. This cable is included with all Sealevel USB products with an integrated SeaLATCH type B USB port.|
USB Type A to USB Type A, 3 Meter Extension Cable (Item# CA214)

The CA214 is a fully rated USB extension cable that adds three meters to any existing USB cable (maximum 5 meters). The CA214 has a type A male connector on one end and a type A female connector on the other end.|
USB Type A to USB Type B, 72” Device Cable (Item# CA179)
The CA179 is a 72″ USB device cable that connects USB peripherals with a Type B connector to the Type A connector on a host computer. The CA179 is USB 2.0 compliant and is compatible with USB 1.1 and 1.0 devices.|
USB Type A to USB Type B, 5 Meter Device Cable (Item# CA215)
The CA215 is a fully rated 5 meter device cable that connects USB peripherals with a type B connector to the type A connector on a host PC. This cable provides the maximum 5 meters (16 feet) for a USB connection.|

Installation

Windows XP/7/8/10/11™ Operating Systems
Installing and Powering-Up the HUB4SSBA as an Externally Powered Hub

1. The HUB4SSBA is fully supported as a generic USB 3.1 Gen 1 hub device in Windows 8/10/11™ operating systems and requires no separate drivers.
2. The HUB4SSBA is supported as a generic USB hub device in Windows XP/7™ and other USBaware operating systems and requires no separate drivers.
3. Simply connect the power supply to the HUB4SSBA and connect to an AC outlet.
4. Using the included USB device cable (CA783), plug the HUB4SSBA’s Upstream Host Port into an available USB 3.1 Gen 1 port on your host system.
5. The ‘Found New Hardware’ screen will appear, and the hub will be automatically recognized as both a Generic USB 2.1 Hub device and a Generic SuperSpeed USB Hub device.
6. The hub is ready to use when you see the screen ‘Your USB hub is installed and ready to use.’

Installing and Powering-Up the HUB4SSBA as a Bus Powered Hub

1. Using the included USB device cable (CA783), plug the HUB4SSBA’s Upstream Host Port into an available USB 3.1 Gen 1 port on your host system.
2. The ‘Found New Hardware’ screen will appear, and the hub will be automatically recognized as both a Generic USB 2.1 Hub device and a Generic SuperSpeed USB Hub device.
3. The hub is ready to use when you see the screen ‘Your USB hub is installed and ready to use.’

Windows NT is not USB aware and thus cannot support this device.

Hardware Description

USB Ports
The HUB4SSBA integrates SeaLATCH USB 3.1 Gen 1 ports, which are fully compatible with standard USB cables. When used with the optional USB cable with a SeaLATCH USB 3.1 Gen 1 type B connector (CA746/CA748), the metal thumbscrew provides a secure metal-to-metal connection to the hub and prevents accidental cable disconnection.
The SeaLATCH USB 3.1 Gen 1 type B locking connector and standard USB 3.1 Gen 1 type B port is shown below: The HUB4SSBA’s four SeaLATCH USB 3.1 Gen 1 type A locking USB connectors can secure USB peripherals to the hub in the same way. Two of the SeaLATCH USB 3.1 Gen 1 type A ports are shown below. Each of the four downstream type A USB ports provides up to 1500mA to USB peripherals with port four providing up to 2400mA.
Each downstream port of the HUB4SSBA has its own transaction translator to provide the best USB performance no matter what class of USB device is connected to it. 1500mA Ports:
Each HUB4SSBA has three CDP ports that can supply up to 1500mA. When there is no upstream host connection, these ports are dedicated charging ports, supporting vendor specific charging (RapidCharge; Apple® 2.0A).
2400mA Port:
Each HUB4SSBA has a single, high-power port that can supply up to 2400mA. When there is no upstream host connection, the high-power port is a dedicated charging port, supporting vendor specific charging (RapidCharge; Apple® 2.4A).
Status LEDs
Each downstream port has a status LED that is visible from the front of the HUB4SSBA module to indicate the following information:

• USB 2.0/1.1/1.0 Connection with Host (Yellow) – Lights when a USB 2.0, 1.1, or 1.0 connection is established with the upstream host.
• USB 3.1 Gen 1 Connection with Host (Green) – Lights when a USB 3.1 Gen 1 connection is established with the upstream host.

Hub Power Modes
External Power
The HUB4SSBA can be ordered with a desktop power supply (Item# TR152) that outputs 24VDC @ 2.71A, providing up to 1500mA to each downstream USB port and up to 2400mA to downstream port 4. Power is input via a 5mm 2-position removable screw terminal block (shown below). To prevent accidental disruption of power, the terminal block includes captive mounting screws for securing the hub. The HUB4SSBA accepts a wide input voltage range from 9VDC to 30VDC for use with alternative power supplies.
When the HUB4SSBA is powered via external power, the hub is configured as a self-powered device that consumes less than 1 mA of upstream VBUS current. In this self-powered mode, each downstream port is configured as a Charging Downstream Port (CDP) capable of delivering up to 1500mA with port 4 capable of delivering up to 2400mA.
When external power is used to supply the hub, the HUB4SSBA will automatically reset and switch to a bus-powered configuration if the external power supply drops below 9VDC (8.75v typical) or if it rises above 30VDC (33v typical). If either of these two power supply conditions occur, the HUB4SSBA will perform a reset and re-enumerate as a bus-powered device. When the external power supply returns to a nominal voltage, the HUB4SSBA will reset back into external- powered mode. Bus Power
The HUB4SSBA can also be powered via the upstream USB connection to the host. In this mode, the HUB4SSBA draws all its power from the host computer’s USB interface. It does not need a separate power connection.
When the HUB4SSBA is powered via bus power, the hub is configured as a bus- powered device. In this mode, each downstream port has its current limit reduced and is configured as a Standard Downstream Port (SDP). After configuration, the bus-powered hub must consume no more than 900mA of the upstream VBUS current (500mA if the hub is connected to the host through a legacy USB 2.0/1.1 port). Many devices may require more power than the bus- powered hub can provide and may not work while the hub is in the bus-powered mode. This is especially true of USB 3.0/3.1/3.2 devices. If a device fails to enumerate in bus-powered mode, it may be attempting to draw too much current out of the upstream USB connection. If this happens, remove the device, apply external power, and reconnect the device.
The bus-powered mode is ideal for situations where external power cannot be applied, (or is inconvenient to do so).
To configure the HUB4SSBA as a bus-powered device, the upstream host must be connected to the host port of the HUB4SSBA.
SeaLATCH® USB 3.1 Gen 1
The HUB4SSBA integrates SeaLATCH USB 3.1 Gen 1 ports, which are fully compatible with standard USB cables. When used with the optional USB cable (Item# CA748) with a SeaLATCH USB 3.1 Gen 1 type B connector, the metal thumbscrew provides a secure metal-to-metal connection to the hub and prevents accidental cable disconnection.
The hub’s four SeaLATCH type A USB 3.1 Gen 1 connectors can secure USB peripherals to the hub in the same way. Sealevel incorporates SeaLATCH locking USB ports on many USB I/O devices. Accidental cable disconnection is the most common point of failure with USB industrial I/O devices and SeaLATCH cables and connectors prevents that while being fully compatible with standard USB cables.
Examples of the HUB4SSBA with SeaLATCH equipped Sealevel I/O devices are shown below: SeaLATCH Locking USB 3.1 Gen 1 Cables
SeaLATCH locking USB 3.1 Gen 1 cables integrate a small thumbscrew into each USB connector. SeaLATCH USB 3.1 Gen 1 cables are fully interchangeable with standard USB cables. The thumbscrew provides a secure metal-to-metal connection preventing accidental disconnection. SeaLATCH USB 3.1 Gen 1 cables are available in three configurations.

Technical Specifications

Power Requirements

Physical Dimensions

(3.81 cm)
PCB| 5.300 inches (13.46 cm)| 4.860 inches (12.34 cm)| 0.675 inches (1.71 cm)

(See Appendices D and E for additional dimensions.)
Weight
0.8 lbs / 0.36 kg
Environmental Specifications

F)
Humidity Range| 10 to 90% R.H. Non-Condensing| 10 to 90% R.H. Non-Condensing

Manufacturing
All Sealevel Systems Printed Circuit boards are built to UL 94V0 rating and are 100% electrically tested.
These printed circuit boards are solder mask over bare copper or solder mask over tin nickel.

Appendix A – Troubleshooting

The HUB4SSBA is a generic SuperSpeed USB hub and should provide years of trouble-free service. Should the device appear to not be functioning correctly, the following tips can eliminate most common problems without the need to call Technical Support.

1. Make sure the power supply is connected to the hub and to a live AC power outlet.

2. Make sure the hub is connected to a USB port using the included USB cable or quality replacement USB cable.

3. The hub is fully supported as a USB 3.1 hub device in any operating system that supports SuperSpeed USB hub devices, including Windows 8, Windows 10 and Windows 11.

4. The hub is supported as a USB 2.0 hub device in any USB-aware operating system including Windows XP/7, Linux (kernel v2.4 or better), Apple (Apple OS X 10.4+), and other USB-aware operating systems. Check to make sure that USB support is enabled in the System BIOS and it is functioning properly in the operating system. This can be done by using Device Manager in Windows.

5. When a portable device (PD) is connected to a downstream port of the HUB7SSBA, the PD enumerates with either a SuperSpeed connection or a legacy USB connection (High-Speed, FullSpeed, or Low-Speed).
   a. If a SuperSpeed USB connection is established, the corresponding LED for that port will illuminate green.
   b. If a non-SuperSpeed USB connection is established, the corresponding LED for that port will illuminate yellow.
   c. The LEDs should remain unlit until a USB connection is detected.

6. When a downstream USB peripheral pulls more than 1500mA of power from ports 1,2,3,4,5, or 6, the overcurrent protection will shut down the port until the problem is resolved.

7. When a downstream USB peripheral pulls more than 2400mA of power from port 7, the overcurrent protection will shut down the port until the problem is removed.

8. On Windows 10 and Windows 11, if the problem device is not removed from the HUB7SSBA within 3 seconds, the overcurrent event will be reported to the host as shown below:

9. Click on the “Power surge on the USB port” notification to open the prompt shown below:

10. The LED associated with the downstream port will turn off when in overcurrent shutdown; use the state of the LEDs to determine which port incurred the overcurrent shutdown. Disconnect your USB peripheral attached to the port in overcurrent shutdown. If the port remains unpowered, reset the HUB7SSBA by disconnecting the upstream host & external power and then reconnect them. Inspect the problem USB peripheral and replace, if necessary. Try connecting a different USB peripheral to the problem port. If the port remains unpowered after following the steps above, contact technical support for further assistance.

If these steps do not solve your problem, please call Sealevel’s Technical Support at +1 864-843-4343. Our technical support is free and available from 8:00 AM to 5:00 PM Eastern Time Monday through Friday. For email support, contact support@sealevel.com.

Appendix B – How To Get Assistance

Begin by reading through the Troubleshooting Guide in Appendix A. If assistance is still needed, please see below.
When calling for technical assistance, please have your user manual and current adapter settings. If possible, please have the adapter installed in a computer ready to run diagnostics.
Sealevel Systems provides an FAQ section on its web site. Please refer to this to answer many common questions. This section can be found at http://www.sealevel.com/faq.asp.
Sealevel Systems maintains a web page on the Internet. Our home page address is www.sealevel.com. The latest software updates, and newest manuals are available via our web site.
Technical support is available Monday to Friday from 8:00 AM to 5:00 PM, Eastern Time. Technical support can be reached at 864-843-4343. For email support contact support@sealevel.com.
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE RETURNED MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL SYSTEMS AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.

Appendix C – Silk Screen – HUB4SSBA PCB

Appendix D – HUB4SSBA Board Mounting Outline

Appendix E – Enclosure Drawings

Appendix F – Compliance Notices

Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
ISED Canada

• CAN ICES-003(A) / NMB-003(A)

EMC Directive Statement
This equipment has been evaluated or tested and found in compliance with the requirements of the following directives issued by the European Commission:

• EMC Directive 2014/30/EU
• RoHS Directive 2011/65/EU + (EU) 2015/863

This is a Class A Product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures to prevent or correct the interference.
Always use the cabling provided with this product if possible. If no cable is provided or if an alternate cable is required, use high quality shielded cabling to maintain compliance with FCC/EMC directives.

Warranty

Sealevel’s commitment to providing the best I/O solutions is reflected in the Lifetime Warranty that is standard on all Sealevel manufactured I/O products. We are able to offer this warranty due to our control of manufacturing quality and the historically high reliability of our products in the field. Sealevel products are designed and manufactured at its Liberty, South Carolina facility, allowing direct control over product development, production, burn- in and testing. Sealevel achieved ISO-9001:2015 certification in 2018.
Warranty Policy
Sealevel Systems, Inc. (hereafter “Sealevel”) warrants that the Product shall conform to and perform in accordance with published technical specifications and shall be free of defects in materials and workmanship for the warranty period. In the event of failure, Sealevel will repair or replace the product at Sealevel’s sole discretion. Failures resulting from misapplication or misuse of the Product, failure to adhere to any specifications or instructions, or failure resulting from neglect, abuse, accidents, or acts of nature are not covered under this warranty.
Warranty service may be obtained by delivering the Product to Sealevel and providing proof of purchase. Customer agrees to ensure the Product or assume the risk of loss or damage in transit, to prepay shipping charges to Sealevel, and to use the original shipping container or equivalent. Warranty is valid only for original purchaser and is not transferable.
This warranty applies to Sealevel manufactured Product. Product purchased through Sealevel but
manufactured by a third party will retain the original manufacturer’s warranty.
Non-Warranty Repair/Retest
Products returned due to damage or misuse and Products retested with no problem found are subject to repair/retest charges. A purchase order or credit card number and authorization must be provided in order to obtain an RMA (Return Merchandise Authorization) number prior to returning the Product.
If you need to return a product for warranty or non-warranty repair, you must first obtain an RMA number.
Please contact Sealevel Systems, Inc. Technical Support for assistance:
Available Monday – Friday, 8:00 AM to 5:00 PM EST
Phone 864-843-4343
Email support@sealevel.com
Trademarks
Sealevel Systems, Incorporated acknowledges that all trademarks referenced in this manual are the service mark, trademark, or registered trademark of the respective company.

© Sealevel Systems, Inc.
HUB4SSBA Manual
SL9184 06/2023

References

• Sealevel - I/O & Computing Products, Engineering and Manufacturing

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