RIDGID SP-330D Submersible Sump Pumps Instruction Manual

: June 16, 2024
: RIDGID

RIDGID SP-330D Submersible Sump Pumps

Other Models

Submersible Sump Pumps
SP-330, SP-330D, SP-500, & SSP-1000

Read this Operator’s Manual carefully before using this tool. Failure to understand and follow the contents of this manual may result in electrical shock, fire and/or serious personal injury

General Safety Information

Safety is a combination of common sense, staying alert and understanding how your sump pump works.

Safety Signal Words

means if the safety information is not followed someone will be seriously injured or killed.
means if safety information is not followed someone could be seriously injured or killed.
means if safety information is not followed someone may be injured.
indicates important information, that if not followed, may cause damage to the equipment or flooding.

Read and understand all instructions. Failure to follow all instructions listed below may result in fatal electric shock, fire, property damage, and/or serious personal injury.

SAVE THESE INSTRUCTIONS!

Work Area

Do not operate pump in explosive atmospheres, such as in the presence of flammable liquids, gases, or dust. Pump motors create sparks which may ignite the dust or fumes.
Keep by-standers, children, and visitors away while installing pump. Distractions can result in mistakes.

Electrical Safety

This pump must be plugged into an outlet, properly installed, and grounded in accordance with all applicable codes and ordinances. Never remove the grounding prong or modify the plug in any way. Do not use any adapter plugs. Check with a qualified electrician if you are not sure the outlet is grounded. If the pump should electrically malfunction or break down, grounding provides a low resistance path to carry electricity away from the user.
Electrical wiring must be performed by a qualified electrician. Improper wiring could result in fatal electrical shock.
Do not abuse cord. Never use the cord to carry the pump or pull the plug from an outlet. Keep cord away from heat, oil, sharp edges, or moving parts. Replace damaged cords immediately. Damaged cords increase the risk of electrical shock.
Pump must be plugged into an outlet receptacle that includes a Ground Fault Circuit Interrupter (GFCI). In the event of current leakage, a GFCI will trip, thus reducing the risk of serious injury or death from electrical shock.
Before using, test the Ground Fault Circuit Interrupter (GFCI) to insure it is operating correctly. A GFCI reduces the risk of electrical shock.
Do not use an extension cord. This increases the risk of electrical shock. If necessary, install a properly grounded outlet closer to the pump.

Personal Safety

Stay alert, watch what you are doing, and use common sense when installing this pump. Do not attempt to install this pump while tired or under the influence of drugs, alcohol or medications. A moment of inattention may result in serious personal injury.
Dress properly. Do not wear loose clothing or jewelry. Contain long hair. Keep your hair, clothing, and gloves away from moving parts. Loose clothes, jewelry, or long hair can be caught in moving parts.
Do not overreach. Keep proper footing and balance at all times. Proper footing and balance enables better control in unexpected situations.
Use safety equipment. Always wear eye protection. Dust mask, non-skid safety shoes and hard hat must be used for appropriate conditions.

Service

The motor is oil filled and sealed for cooler running. Allow 2 hours for the motor to cool before servicing. Hot oil is under pressure and could result in severe burns.
Pump service must be performed only by qualified repair personnel. Service or maintenance performed by unqualified repair personnel could result in injury and may void the warranty.
When servicing a pump, use only identical replacement parts. Follow instructions in the Maintenance Section of this manual. Use of unauthorized parts or failure to follow maintenance instructions may create a risk of electrical shock or injury.

NOTE! Disassembly of the motor will void warranty.

Specific Safety Information

**Risk of electric shock. This pump is supplied with a grounding-type plug. To reduce risk of electric shock be certain that it is connected only to a properly grounded, grounding-type receptacle that is protected by a GFCI.

**

For your own safety, before assembling and operating this unit, read this operators manual carefully and completely. Learn the operation, application, and potential hazards peculiar to this unit.

Call the Ridge Tool Company, Technical Services Department at 800-519-3456 if you have any questions.

Submersible Pump Safety

Do not use to pump flammable or explosive fluids such as gasoline, fuel oil, kerosene, solvents, thinners etc. Do not use in a flammable and/or explosive atmosphere. Pump should only be used to pump clear water. Improper use could result in personal injury and/or death.
If there is water or moisture on the floor or ground near the pump, do not walk on wet area until all power is turned off. If the shut-off box is in the basement, call an electrician. Failure to follow this warning could result in fatal electrical shock.
Always disconnect the power source before attempting to install, service, relocate, or maintain the pump. Never handle a pump or pump motor with wet hands or when standing on wet or damp surface or in water. Failure to follow this warning could result in personal injury and/or death.
Pump motor is equipped with automatic resetting thermal protector that could restart unexpectedly. Disconnect power source when servicing pump.
Do not modify float or position float switch so that pump will operate continuously. Pump is not designed for continuous operation, this will reduce performance and life of the pump.
Do not hang pump by handle for permanent installation. This minimizes twisting which can lead to damage during pump operations.

Description and Specifications

Description

The submersible pump is designed for home sump operations only. The unit is equipped with an 8 foot, 3- prong grounding type power cord. The motor has an automatic reset thermal protector to prevent burnouts due to overloading or clogging. The pump is designed to automatically maintain water level between factory preset points.

The SSP-1000 is provided with a solid-state electronic water level control. When water is detected, the pump will start automatically

This pump is not designed to handle salt water, brine, laundry discharge, or any other application which may contain caustic chemicals and/or foreign materials. This pump is not suitable for use with aquatic life. Pump damage or failure could occur if used in these applications and will void the warranty.

It is strongly recommended that a battery back-up system be used. Power outages, excessive water flow, G.F.C.I. tripping and primary pump wear can cause flooding. A battery back-up system reduces this risk. Contact your Ridge Tool distributor.

Specifications

Motor:

Type ……………………………….1/3 HP & 1/2 HP
Shaded Pole
1HP Split Phase
Rating …………………………….120V, Single Phase
1/3 HP, 9.5 Amps
1/2 HP, 10 Amps
1HP, 9.8 Amps

Pump

/3 HP …………………………….3100 GPH @ 0 Ft.
1/2 HP …………………………….4400 GPH @ 0 Ft.
1HP ………………………………..5400 GPH @ 0 Ft.
Liquid temperature range ….40F to 120F
Cut in level ………………………9″ 7″ (SSP-1000)
Cut out level …………………….4″ 3″ (SSP-1000)

Performance Curve

Performance Chart

Discharge Head	0′	5′	10′	15′
SP-330	Gallons/Hour	3100	3000	2700
SP-330D	Gallons/Hour	3100	3000	2700
SP-500	Gallons/Hour	4400	4100	3200
SSP-1000	Gallons/Hour	5400	4860	4200

Pump Installation

Pump should only be used to pump clear water. Do not use to pump fluids such as gasoline, fuel oil, or kerosene. Do not use in a flammable or explosive atmosphere. Improper use could result in personal injury and/or death.

To prevent property damage, serious injury, or death, proper installation of the pump is required. The following procedures should be followed:

Pump must be plugged into an outlet receptacle that includes a Ground Fault Circuit Interrupter (GFCI) (Figure 1).
Always disconnect the power source before attempting to install, service, relocate, or maintain the pump. Never handle a pump or pump motor with wet hands or when standing on wet or damp surface or in water.

Installation

Construct a sump pit from concrete, steel, or plastic that is 24″ deep and at least 11″ in diameter (Figure 2). If the sump already exists, make sure it is the proper size.
Make sure the electrical outlet is grounded and is rated for 115 volts and at least 15 amps. The outlet must be protected by a Ground Fault Circuit Interrupter (GFCI).
Use of a grounded receptacle that is protected by a GFCI reduces risk of a fatal electrical shock.
Inspect the power cord and plug for damage. If the plug is missing the grounding prong or the cord is damaged, do not install the pump until the cord has been replaced.
(SP-330D Diaphragm Switch only)
Remove the two fasteners in the cast iron volute near the discharge area. Align the hole with the diaphragm switch and replace the fasteners without over tightening (Figure 3)

Never cut off grounding prong or use an adapter.
Support pump and piping when assembling and after installation. Failure to do so could cause piping to break or pump to fail, which could result in property damage and/or personal injury.
(SSP-1000 Solid-State Water Sensor only)

Insert the pump power cord plug directly into the back of the Solid-State Water Sensor cord plug (Figure 4).
Set pump into sump. Locate the pump on a solid level surface.
Do not place directly on clay, gravel, or any loose or sandy surfaces. These surfaces contain small stones or sand that may clog or damage the pump, which could result in pump failure causing flooding and property damage.
This pump has a 1-1/2″ NPT discharge. If existing piping is 1-1/4″ NPT, an adapter bushing (not included) may be used. Do not use piping that is less than 1-1/4″ NPT. Piping that is too small will result in reduced output.
A check valve is required in the discharge line to prevent backflow when the pump shuts off. It is best to install the check-valve directly to the pump discharge. Thread a check valve into pump discharge.
Be careful not to strip or cross thread. Do not use pipe joint sealant.
Flexible discharge hose is intended for temporary use only. Rigid PVC or metal pipe is required for a permanent installation. If flexible discharge hose is temporarily used, make sure pump is secured in sump pit to prevent movement. Failure to secure pump could allow pump movement and cause switch interference and prevent pump from starting or stopping. This could result in flooding and property damage.
IMPORTANT! Make sure there is adequate room for float switch to move freely during operation. A 1″ minimum is required.
Connect 1-1/4″ diameter rigid pipe to rubber boot on check valve (not included). Reverse boot for 1- 1/2″ diameter pipe. Tighten clamps.
Insert the pump cord plug directly into 115 volt grounded electrical outlet that is protected by Ground Fault Circuit Interrupter (GFCI) (Figure 1)

When routing electrical cord protect cord from sharp objects, hot surfaces, oils, and chemicals. Do not kink or tightly clamp cord; replace any damaged cord immediately

Testing

Fill sump pit with water.
While the pump is draining the pit, verify that the discharge piping is carrying the water to a point at least 15 feet away from the foundation.
The outside piping must be tilted downward to drain. This helps prevent debris from entering the discharge pipe, and also prevents trapped water from freezing which can damage the pump.
Install sump pit cover (not included) to prevent debris from clogging or damaging the pump.

Maintenance Instructions

Always disconnect the electrical supply or unplug the pump before attempting to install, service, relocate, or perform any maintenance. If the power source is out of sight, lock and tag in the open (OFF) position to prevent unexpected power application. Failure to do so could result in fatal electrical shock. Only a qualified technician should repair this unit.
Improper repair could result in fatal electrical shock.
The motor is oil filled and sealed for cooler running. Allow 2 hours for motor to cool before servicing. Hot oil under pressure could result in severe burns.

Check the operation of the Ground Fault Circuit Interrupter (GFCI) on a monthly basis.
Keep pump inlet clean and free of all foreign objects. Inspect at least once a year and clean sump as needed.
Check pump for proper operation monthly by filling sump with water until pump turns on.
Inspect all plumbing connections for any leaks or looseness monthly.
(SSP-1000 Solid-State Water Sensor only)
Pump can be checked for proper operation by briefly removing pump power cord from the back of the Solid-State Water Sensor plug and inserting directly into the grounded outlet. In this condition, the pump will run continuously. Once pump operation is verified, replace pump power cord into the back of the Solid-State Water Sensor plug (see Figure 4).

NOTE! Disassembly of the motor will void the warranty

Suggested Part Replacement Schedule

Replace pump switch every 2 years. See page 8 for Ridgid catalog #.

Replace float every 2 years. See page 8 for Ridgid catalog #.

SSP-1000 uses a solid-state electronic control with no moving parts (see Figure 4), therefore replacement is not needed.

Service And Repair

Service and repair work on this pump must be performed by qualified repair personnel. Pump should
be taken to a RIDGID Independent Authorized Service Center or returned to the factory. All repairs made by Ridge service facilities are warranted against defects in material and workmanship.
When servicing this pump, only identical replacement parts should be used. Failure to follow these steps may create a risk of flooding, property damage, fatal electrical shock, or other serious injury and may also void your warranty.

If you have any questions regarding the service or repair of this machine, call or write to:

Ridge Tool Company
Technical Service Department
400 Clark Street
Elyria, Ohio 44036-2023
Tel: 800-519-3456
E-Mail: TechService@ridgid.com

For name and address of your nearest Independent Authorized Service Center, contact the Ridge Tool Company at 800-519-3456 or http://www.ridgid.com

For Customer Support, call 1-877-9RIDGID

Troubleshooting

Let the pump cool for a minimum of two hours before servicing because the pump contains hot oil under pressure. Disconnect pump from power source before servicing.

TROUBLESHOOTING CHART

Symptom	Possible Cause(s)	Corrective Action
Pump will not start or run

Blown fuse or breaker
Low line voltage
Worn motor
Worn switch
Impeller not rotating
Float obstruction

|

If blown, replace with proper sized fuse or reset breaker.
If voltage is under 108 volts, check wiring size.
Replace motor or pump.
Replace switch.
If impeller will not turn, remove housing and remove blockage.
Make sure float moves freely up and down.

Pumps start and stops too often|

Backflow of water from piping
Defective switch

|

Install or replace check valve.
Replace switch.

Pump will not shut off or thermal protector turns off|

Dirty Solid-State Water Sensor
(Model SSP-1000 only)
Defective switch
Obstacle in piping
Float obstructed

|

Clean sensor face / see Maintenance steps
Replace switch.
Remove pump and clean pump and piping.
Make sure float moves freely up and down.

Pump operates but delivers little or no water|

Low line voltage
Plugged impeller

|

If voltage is under 108 volts, check wiring size.
Clean out impeller.

Figure| Description| RIDGID cat. # SP330| RIDGID cat. # SP330D| RIDGID cat. # SP500| RIDGID cat. # SSP-1000
---|---|---|---|---|---
1| Float Kit| 88557| N/A| 88557| N/A
2| Switch / Top Assembly| 88562| N/A| 88562| 25138
2a| Top Assembly / diaphragm| N/A| 88567| N/A| N/A
2b| Solid-State Water Sensor| N/A| N/A| N/A| 25143
3| Stator| 88577| 88577| 88582| 25148
4| Lower Bracket / Rotor| 88587| 88587| 88592| 25153
5| Cast Iron Impeller| 88597| 88597| 88597| 25158
6| Cast Iron Volute| 88602| 90382| 88602| 88602

What is covered
RIDGID® tools are warranted to be free of defects in workmanship and material.

How long coverage lasts
This warranty lasts for the lifetime of the RIDGID® tool. Warranty coverage ends when the product becomes unusable for reasons other than defects in workmanship or material.

How you can get service
To obtain the benefit of this warranty, deliver via prepaid transportation the complete product to RIDGE TOOL COMPANY, Elyria, Ohio, or any authorized RIDGID® INDEPENDENT SERVICE CENTER. Pipe wrenches and other hand tools should be returned to the place of purchase.

What we will do to correct problems
Warranted products will be repaired or replaced, at RIDGE TOOL’S option, and returned at no charge; or, if after three attempts to repair or replace during the warranty period the product is still defective, you can elect to receive a full refund of your purchase price.

What is not covered
Failures due to misuse, abuse or normal wear and tear are not covered by this warranty.
RIDGE TOOL shall not be responsible for any incidental or consequential damages.

How local law relates to the warranty
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights, and you may also have other rights, which vary, from state to state, province to province, or country to country.

No other express warranty applies
This FULL LIFETIME WARRANTY is the sole and exclusive warranty for RIDGID® products. No employee, agent, dealer, or other person is authorized to alter this warranty or make any other warranty on behalf of the RIDGE TOOL COMPANY.