WYBOT S1 High End Cordless Wall Climbing Robotic Pool Cleaner User Manual

June 16, 2024
WYBOT

S1 High End Cordless Wall Climbing Robotic Pool Cleaner
User Manual

WYBOTS1FAQs

Questions Reasons Solution
Indicator light on charger stays green finish charging or internal driving
kit of the machine defective Unplug the charger or change a new driving

kit/machine
No indicator light on charger| charger or indicator light defective| Change a new charger
The Cleaner is not turning on. The switch does not pop back up.| Power on button is stuck| Take the filter box out and toggle the clear•plastic lever inside the switch or change a new machine
Insufficient working time| Insufficient power or battery defective| recharge or change a new driving kit or machine
The robot keep floting| The filter basket block or the air enter the machine when cleaning the walls.| Clean the filter basket or free air before putting the cleaner underwater.
Robot can not climb the wall| The filter basket block or not install the foam pads| Clean the filter basket or install the foam pads
Robot get stuck in the stairs/drain| The firmware is not been updated or not install the foam pads| Update the firmware and install the foam pads
The rubber bottom and the plastic plug cap is stripped| Crushed or bent during transport| Soak the rubber sheet in hot water or press it with a heavy object.
Hook broken| Machine is overweight after taking out of pool| Change a new hook
The filter basket broken| Installation error or excessive force| Change a new filter basket
Not cover the whole pool| Insufficient working time| Running the machine more times
Does not work after sometime using| The charger or the driving kit defective| Change a new charger or a new driving kit or a new machine
App is difficult to use| App not been update or App with erro| Update the latest version App or send the erro info to customer service center for help
Can not use the App on Android phone| Does not down loaded the correct version App or the Bluetooth and wifi permissions are not turned on on the phone.Or Phone not not
support to use the App.| Down loaded the correct version app ad open the Bluetooth and wifi permissions
Lost signal underwater| The app can not connect in underwater| Operate the App after taking the robot out from the water
After running for a period of time, it will automatically shut down; it cannot be maintained for more than 10-15 minutes.| The button stuck or the driving kit/Battery defective| Take the filter box out and toggle the clear•plastic lever inside the switch or change a new machine
Cleaning effect not well| Dirt too small to collect in the machine| Add cotton balls in the filter basket.
Haven’t been able to contact the supplier| Lack of staffing during peak season the customer can not response| Contact the customer service via Amazon message center or call our
| within 24 hours| support phone number
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Unable to climb the slope at the deeper end| App does not receive commands| Calibrate the sensor. Please place the machine horizontally on the ground, turn on the machine, and connect the device via the app.

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