Viewsonic TD2220-2 LCD Display User Guide
- June 16, 2024
- Viewsonic
Table of Contents
- Viewsonic TD2220-2 LCD Display
- Compliance Information
- Cautions and Warnings
- Product Registration
- Getting Started
- Quick Installation
- Control of the Touch Function
- Using the LCD Display
- Main Menu Controls
- Specifications
- Troubleshooting
- Customer Support
- Limited Warranty
- Frequently Asked Questions
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Viewsonic TD2220-2 LCD Display
IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in a safe manner, as well as registering your product for future service. Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation, which is also found on our web site at http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”
- Model No. VS14833
- P/N: TD2220-2
Compliance Information
NOTE: This section addresses all connected requirements and statements regarding regulations. Confirmed corresponding applications shall refer to nameplate labels and relevant markings on unit.
FCC Compliance Statement
This device complies with part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Warning: You are cautioned that changes or modifications not expressly approved by the party responsible for compliance could void your authority to operate the equipment.
Industry Canada Statement
CAN ICES-3 (B)/NMB-3(B)
CE Conformity for European Countries
The device complies with the EMC Directive 2014/30/EU and Low Voltage Directive 2014/35/EU.
Following information is only for EU-member states:
The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012/19/EU (WEEE).The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste, but use the return and collection systems according to local law.
Declaration of RoHS2 Compliance
This product has been designed and manufactured in compliance with Directive 2011/65/EU of the European Parliament and the Council on restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS2 Directive) and is deemed to comply with the maximum concentration values issued by the European Technical Adaptation Committee (TAC) as shown below:
Substance| Proposed Maximum Concentration| Actual
Concentration
---|---|---
Lead (Pb)| 0.1%| < 0.1%
Mercury (Hg)| 0.1%| < 0.1%
Cadmium (Cd)| 0.01%| < 0.01%
Hexavalent Chromium (Cr6+)| 0.1%| < 0.1%
Polybrominated biphenyls (PBB)| 0.1%| < 0.1%
Polybrominated diphenyl ethers (PBDE)| 0.1%| < 0.1%
Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below:
Examples of exempted components are:
- Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps (CCFL and EEFL) for special purposes not exceeding (per lamp):
- Short length (≦500 mm): maximum 3.5 mg per lamp.
- Medium length (>500 mm and ≦1,500 mm): maximum 5 mg per lamp.
- Long length (>1,500 mm): maximum 13 mg per lamp.
- Lead in glass of cathode ray tubes.
- Lead in glass of fluorescent tubes not exceeding 0.2% by weight.
- Lead as an alloying element in aluminium containing up to 0.4% lead by weight.
- Copper alloy containing up to 4% lead by weight.
- Lead in high melting temperature type solders (i.e. lead-based alloys containing 85% by weight or more lead).
- Electrical and electronic components containing lead in a glass or ceramic other than dielectric ceramic in capacitors, e.g. piezoelectronic devices, or in a glass or ceramic matrix compound.
Cautions and Warnings
- Read these instructions completely before using the equipment.
- Keep these instructions in a safe place.
- Heed all warnings and follow all instructions.
- Sit at least 18” / 45cm from the LCD display.
- Always handle the LCD display with care when moving it.
- Never remove the rear cover. This LCD display contains high-voltage parts. You may be seriously injured if you touch them.
- Do not use this equipment near water. Warning: To reduce the risk of fire or electric shock, do not expose this apparatus to rain or moisture.
- Avoid exposing the LCD display to direct sunlight or another heat source. Orient the LCD display away from direct sunlight to reduce glare.
- Clean with a soft, dry cloth. If further cleaning is required, see “Cleaning the Display” in this guide for further instructions.
- Avoid touching the screen. Skin oils are difficult to remove.
- Do not rub or apply pressure to the LCD panel, as it may permanently damage the screen.
- Do not block any ventilation openings. Install the equipment in accordance with the manufacturer’s instructions.
- Do not install near any heat sources such as radiators, heat registers, stoves, or other devices (including amplifiers) that produce heat.
- Place the LCD display in a well ventilated area. Do not place anything on the LCD display that prevents heat dissipation.
- Do not place heavy objects on the LCD display, video cable, or power cord.
- If smoke, an abnormal noise, or a strange odor is present, immediately switch the LCD display off and call your dealer or ViewSonic. It is dangerous to continue using the LCD display.
- Do not attempt to circumvent the safety provisions of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade and the third prong are provided for your safety. If the plug does not fit into your outlet, consult an electrician for replacement of the outlet.
- Protect the power cord from being tread upon or pinched, particularly at the plug, and the point where if emerges from the equipment. Be sure that the power outlet is located near the equipment so that it is easily accessible.
- Only use attachments/accessories specified by the manufacturer.
- Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the equipment. When a cart is used, use caution when moving the cart/equipment combination to avoid injury from tipping over.
- Unplug this equipment when it will be unused for long periods of time.
- Refer all servicing to qualified service personnel. Service is required when the unit has been damaged in any way, such as: if the power-supply cord or plug is damaged, if liquid is spilled onto or objects fall into the unit, if the unit is exposed to rain or moisture, or if the unit does not operate normally or has been dropped.
- Moisture may appear on the screen due to environmental changes. However, it will disappear after a few minutes.
Copyright Information
- Copyright © ViewSonic® Corporation, 2019. All rights reserved.
- Macintosh and Power Macintosh are registered trademarks of Apple Inc. Microsoft, Windows, and the Windows logo are registered trademarks of Microsoft Corporation in the United States and other countries.
- ViewSonic, the three birds logo, OnView, ViewMatch, and ViewMeter are registered trademarks of ViewSonic Corporation.
- VESA is a registered trademark of the Video Electronics Standards Association. DPMS, DisplayPort, and DDC are trademarks of VESA.
- ENERGY STAR® is a registered trademark of the U.S. Environmental Protection Agency (EPA).
- As an ENERGY STAR® partner, ViewSonic Corporation has determined that this product meets the ENERGY STAR® guidelines for energy efficiency.
- Disclaimer: ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein; nor for incidental or consequential damages resulting from furnishing this material, or the performance or use of this product.
- In the interest of continuing product improvement, ViewSonic Corporation reserves the right to change product specifications without notice. Information in this document may change without notice.
- No part of this document may be copied, reproduced, or transmitted by any means, for any purpose without prior written permission from ViewSonic Corporation.
Product Registration
- To fulfill possible future product needs, and to receive additional product information as it becomes available, please visit your region section on ViewSonic’s website to register your product online.
- Registering your product will best prepare you for future customer service needs. Please print this user guide and fill the information in the “For Your Records” section. Your display serial number is located on the rear side of the display.
- For additional information, please see the “Customer Support” section in this guide. *Product registration is available in selected countries only
Product disposal at the end of product life
- ViewSonic respects the environment and is committed to working and living green. Thank you for being part of Smarter, Greener Computing.
Please visit the ViewSonic website to learn more.
- USA & Canada: http://www.viewsonic.com/company/green/recycle-program/
- Europe: http://www.viewsoniceurope.com/eu/support/call-desk/
- Taiwan: http://recycle.epa.gov.tw/
Getting Started
- Congratulations on your purchase of a ViewSonic® LCD display.
- Important! Save the original box and all packing material for future shipping needs. NOTE: The word “Windows” in this user guide refers to the Microsoft Windows operating system.
Package Contents
Your LCD display package includes:
- LCD display
- Power cord
- D-Sub cable
- DVI cable
- USB cable
- Quick Start Guide
NOTE: The INF file ensures compatibility with Windows operating systems, and the ICM file (Image Color Matching) ensures accurate on-screen colors. ViewSonic recommends that you install both the INF and ICM files.
Quick Installation
- Connect video cable
- Make sure both the LCD display and computer are turned OFF.
- Remove rear panel covers if necessary.
- Connect the video cable from the LCD display to the computer.
- Connect the power cord (and AC/DC adapter if required)
- Turn ON LCD display and computer
- Turn ON the LCD display, then turn ON the computer. This sequence (LCD display before computer) is important.
- Windows users: Set the timing mode (example: 1024 x 768)
- For instructions on changing the resolution and refresh rate, see the graphics card’s user guide.
- Installation is complete. Enjoy your new ViewSonic LCD display.
Hardware Installation
- A. Base Attachment Procedure
- B. Base Removal Procedure
Control of the Touch Function
- Before using the touch function, make sure the USB cable is connected and the Windows operating system is started.
- When the touch function is active, make sure there is no foreign object in the areas encircled in the figure below.
Make sure there is no foreign object in the encircled areas.
NOTE:
- The touch function may need about 7 seconds to resume if the USB cable is re-plugged or the computer resumes from sleep mode.
- The touchscreen can only detect up to two fingers simultaneously.
Wall Mounting (Optional)
NOTE: For use only with UL Listed Wall Mount Bracket.
To obtain a wall-mounting kit or height adjustment base, contact ViewSonic® or your local dealer. Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:
- Find VESA compatible wall-mounting kit which meets the quaternions in section “Specifications”.
- Verify that the power button is turned Off, then disconnect the power cord.
- Lay the display face down on a towel or blanket.
- Remove the base. (Screws removal might be required.)
- Attach the mounting bracket from the wall mounting kit using screws of the appropriate length.
- Attach the display to the wall, following the instructions in the wall-mounting kit.
Using the LCD Display
Setting the Timing Mode
- Setting the timing mode is important for maximizing the quality of the screen image and minimizing eye strain. The timing mode consists of the resolution (example 1024 x 768) and refresh rate (or vertical frequency; example 60 Hz). After setting the timing mode, use the OSD (On-screen Display) controls to adjust the screen image.
- For optimal picture quality, please use the recommended timing mode specific to your LCD display listed on the “Specification” page.
To set the Timing Mode:
- Setting the resolution: Access “Appearance and Personalization” from Control Panel via the Start Menu, and set the resolution.
- Setting the refresh rate: See your graphic card’s user guide for instructions.
IMPORTANT: Please make sure that your graphics card is set to 60Hz vertical refresh rate as the recommended setting for most LCD displays. Choosing a non-supported timing mode setting may result in no image being displayed, and a message showing “Out of Range” will appear on screen.
OSD and Power Lock Settings
- OSD Lock: Press and hold [1] and the up arrow ▲ for 10 seconds. If any buttons are pressed the message OSD Locked will display for 3 seconds.
- OSD Unlock: Press and hold [1] and the up arrow ▲ again for 10 seconds.
- Power Button Lock: Press and hold [1] and the down arrow ▼ for 10 seconds. If the power button is pressed the message Power Button Locked will display for 3 seconds. With or without this setting, after a power failure, your LCD display’s power will automatically turn ON when power is restored.
- Power Button Unlock: Press and hold [1] and the down arrow ▼ again for 10 seconds.
Adjusting the Screen Image
Use the buttons on the front control panel to display and adjust the OSD controls which display on the screen.
Do the following to adjust the display setting:
- To display the Main Menu, press button [1].
- NOTE: All OSD menus and adjustment screens disappear automatically after about 15 seconds. This is adjustable through the OSD timeout setting in the setup menu.
- To select a control to adjust, press ▲ or ▼ to scroll up or down in the Main Menu.
- After the desired control is selected, press button [2].
- To save the adjustments and exit the menu, press button [1] until OSD disappear.
The following tips may help you optimize your display:
- Adjust the computer’s graphics card to support a recommended timing mode (refer to “Specifications” page for recommended setting specific to your LCD display). To find instructions on “changing the refresh rate”, please refer to the graphics card’s user guide.
- If necessary, make small adjustments using H. POSITION and V. POSITION until the screen image is completely visible. (The black border around the edge of the screen should barely touch the illuminated “active area” of the LCD display.)
Main Menu Controls
Adjust the menu items by using the up ▲ and down ▼ buttons.
NOTE: Check the Main Menu items on your LCD OSD and refer to Main Menu Explanation below.
Main Menu Explanation
NOTE: The Main Menu items listed in this section indicates whole Main Menu items of all models. The actual Main Menu details corresponding to your product please refer to your LCD OSD Main Menu items.
-
A Audio Adjust
- adjusts the volume, mutes the sound, or toggles between inputs if you have more than one source.
- Auto Image Adjust
automatically sizes, centers, and fine tunes the video signal to eliminate waviness and distortion. Press the [2] button to obtain a sharper image. NOTE: Auto Image Adjust works with most common video cards. If this function does not work on your LCD display, then lower the video refresh rate to 60 Hz and set the resolution to its pre-set value.
-
B Brightness
- adjusts background black level of the screen image.
-
C Color Adjust
- provides several color adjustment modes, including preset color temperatures and a User Color mode which allows independent adjustment of red (R), green (G), and blue (B). The factory setting for this product is native.
- Contrast
adjusts the difference between the image background (black level) and the foreground (white level).
-
I Information
-
displays the timing mode (video signal input) coming from the graphics card in the computer, the LCD model number, the serial number, and the ViewSonic® website URL. See your graphics card’s user guide for instructions on changing the resolution and refresh rate (vertical frequency).
NOTE: VESA 1024 x 768 @ 60Hz (example) means that the resolution is 1024 x 768 and the refresh rate is 60 Hertz. -
Input Select
toggles between inputs if you have more than one computer connected to the LCD display.
-
-
M Manual Image Adjust
-
displays the Manual Image Adjust menu. You can manually set a variety of image quality adjustments.
-
Memory Recall
returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual. -
Exception: This control does not affect changes made with the Language Select or Power Lock setting.
-
Memory Recall is the default as-shipped display configuration and settings. Memory Recall is the setting in which the product qualifies for ENERGY STAR®. Any changes to default as-shipped display configuration and settings would change the energy consumption, and may increase energy consumption beyond the limits required for ENERGY STAR® qualification, as applicable.
-
ENERGY STAR® is a set of power-saving guidelines issued by the U.S. Environmental Protection Agency (EPA). ENERGY STAR® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy helping us all save money and protect the
environment through energy efficient products and
practices.
-
-
S Setup Menu
- adjusts On-screen Display (OSD) settings.
Power Management
This product will enter to Sleep/Off mode with black screen and reduced power consumption within 3 minutes of no signal input.
Other Information
Specifications
LCD | Type | TFT (Thin Film Transistor), Active Matrix 1920 x 1080 LCD, |
---|---|---|
0.24825 mm pixel pitch | ||
Display Size | Metric: 55cm | |
Imperial: 22” (21.5” viewable) | ||
Color Filter | RGB vertical stripe | |
Glass Surface | Anti-Glare | |
Input Signal | Video Sync | RGB analog (0.7/1.0 Vp-p, 75 ohms) / TMDS |
Digital (100ohms)
| | Separate Sync
| | fh:24-83 kHz, fv:50-76 Hz
Compatibility| PC| Up to 1920 x 1080 Non-interlaced
| Macintosh| Power Macintosh up to 1920 x 1080
Resolution 1| Recommended| 1920 x 1080 @ 60 Hz
| Supported| 1680 x 1050 @ 60 Hz
| | 1600 x 1200 @ 60 Hz
| | 1440 x 900 @ 60, 75 Hz
| | 1280 x 1024 @ 60, 75 Hz
| | 1024 x 768 @ 60, 70, 72, 75 Hz
| | 800 x 600 @ 56, 60, 72, 75 Hz
| | 640 x 480 @ 60, 75 Hz
| | 720 x 400 @ 70 Hz
Power| Voltage| 100-240 VAC, 50/60 Hz (auto switch)
Display area| Full Scan| 476.6 mm (H) x 268.11 mm (V)
| | 18.77” (H) x 10.56” (V)
Operating| Temperature| +32° F to +104° F (0° C to +40° C)
conditions| Humidity| 20% to 90% (non-condensing)
| Altitude| To 10,000 feet
Storage| Temperature| -4° F to +140° F (-20° C to +60° C)
conditions| Humidity| 5% to 90% (non-condensing)
| Altitude| To 40,000 feet
Dimensions| Physical| 511 mm (W) x 365 mm (H) x 240 mm (D)
| | 20.11” (W) x 14.37” (H) x 9.45” (D)
| |
Wall Mount| ****
Max Loading
| Hole pattern (W x H; mm)| Interface Pad (W x H x D)| ****
Pad Hole
| Screw Q’ty &
Specification
| ****
14kg
| ****
100mm x 100mm
| 115 mm x
115 mm x
2.6 mm
| ****
Ø 5mm
| ****
4 piece M4 x 10mm
1 Do not set the graphics card in your computer to exceed these timing mode; doing so may result in permanent damage to the LCD display.
Cleaning the LCD Display
- MAKE SURE THE LCD DISPLAY IS TURNED OFF.
- NEVER SPRAY OR POUR ANY LIQUID DIRECTLY ONTO THE SCREEN OR CASE.
To clean the screen:
- Wipe the screen with a clean, soft, lint-free cloth. This removes dust and other particles.
- If the screen still not clean, apply a small amount of non-ammonia, non-alcohol based glass cleaner onto a clean, soft, lint-free cloth, and wipe the screen.
To clean the case:
- Use a soft, dry cloth.
- If the case still not clean, apply a small amount of a non-ammonia, non-alcohol based, mild non-abrasive detergent onto a clean, soft, lint-free cloth, then wipe the surface.
Disclaimer
- ViewSonic® does not recommend the use of any ammonia or alcohol-based cleaners on the LCD display screen or case. Some chemical cleaners have been reported to damage the screen and/or case of the LCD display.
- ViewSonic will not be liable for damage resulting from use of any ammonia or alcoholbased cleaners.
Troubleshooting
No power
- Make sure power button (or switch) is ON.
- Make sure A/C power cord is securely connected to the LCD display.
- Plug another electrical device (like a radio) into the power outlet to verify that the outlet is supplying proper voltage.
Power is ON but no screen image
- Make sure the video cable supplied with the LCD display is tightly secured to the video output port on the back of the computer. If the other end of the video cable is not attached permanently to the LCD display, tightly secure it to the LCD display.
- Adjust brightness and contrast.
Wrong or abnormal colors
- If any colors (red, green, or blue) are missing, check the video cable to make sure it is securely connected. Loose or broken pins in the cable connector could cause an improper connection.
- Connect the LCD display to another computer.
- If you have an older graphics card, contact ViewSonic® for a non-DDC adapter.
Control buttons do not work
- Press only one button at a time.
Customer Support
For technical support or product service, see the table below or contact your reseller.
NOTE: You will need the product serial number.
Country/ Region | Website | Country/Region | Website |
---|
Asia Pacific & Africa
Australia| www.viewsonic.com/au/| Bangladesh|
www.viewsonic.com/bd/
中国 (China)| www.viewsonic.com.cn| 香港 (繁體中文)|
www.viewsonic.com/hk/
Hong Kong (English)| www.viewsonic.com/hk-
en/| India| www.viewsonic.com/in/
Indonesia| www.viewsonic.com/id/| Israel|
www.viewsonic.com/il/
日本 (Japan)| www.viewsonic.com/jp/| Korea|
www.viewsonic.com/kr/
Malaysia| www.viewsonic.com/my/| Middle East|
www.viewsonic.com/me/
Myanmar| www.viewsonic.com/mm/| Nepal|
www.viewsonic.com/np/
New Zealand| www.viewsonic.com/nz/| Pakistan|
www.viewsonic.com/pk/
Philippines| www.viewsonic.com/ph/| Singapore|
www.viewsonic.com/sg/
臺灣 (Taiwan)| www.viewsonic.com/tw/| ประเทศไทย|
www.viewsonic.com/th/
Việt Nam| www.viewsonic.com/vn/| South Africa
& Mauritius| www.viewsonic.com/za/
Americas
United States| www.viewsonic.com/us| Canada|
www.viewsonic.com/us
Latin America| www.viewsonic.com/la|
Europe
Europe| www.viewsonic.com/eu/| France|
www.viewsonic.com/fr/
Deutschland| www.viewsonic.com/de/| Қазақстан|
www.viewsonic.com/kz/
Россия| www.viewsonic.com/ru/| España|
www.viewsonic.com/es/
Türkiye| www.viewsonic.com/tr/| Україна|
www.viewsonic.com/ua/
United Kingdom| www.viewsonic.com/uk/|
Limited Warranty
ViewSonic® LCD Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components.
How long the warranty is effective:
ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
- Any product on which the serial number has been defaced, modified or removed.
- Damage, deterioration or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, or failure to follow instructions supplied with the product.
- Any damage of the product due to shipment.
- Removal or installation of the product.
- Causes external to the product, such as electrical power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic’s specifications.
- Normal wear and tear.
- Any other cause which does not relate to a product defect.
- Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
- Removal, installation, one way transportation, insurance, and set-up service charges.
How to get service:
- For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to Customer Support page). You will need to provide your product’s serial number.
- To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product freight prepaid in the original container to an authorized ViewSonic service center or ViewSonic.
- For additional information or the name of the nearest ViewSonic service center, contact ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic.
Effect of state law:
- This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Some states do not allow limitations on implied warranties and/or do not allow the exclusion of incidental or consequential damages, so the above limitations and exclusions may not apply to you.
Sales outside the U.S.A. and Canada:
- For warranty information and service on ViewSonic products sold outside of the U.S.A. and Canada, contact ViewSonic or your local ViewSonic dealer.
- The warranty period for this product in mainland China (Hong Kong, Macao and Taiwan Excluded) is subject to the terms and conditions of the Maintenance Guarantee Card.
- For users in Europe and Russia, full details of warranty provided can be found in www. viewsoniceurope.com under Support/Warranty Information.
- LCD Warranty Term Template In UG VSC_TEMP_2007
Mexico Limited Warranty
ViewSonic® LCD Display
What the warranty covers:
ViewSonic warrants its products to be free from defects in material and workmanship, under normal use, during the warranty period. If a product proves to be defective in material or workmanship during the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. Replacement product or parts may include remanufactured or refurbished parts or components & accessories.
How long the warranty is effective:
ViewSonic LCD displays are warranted for between 1 and 3 years, depending on your country of purchase, for all parts including the light source and for all labour from the date of the first consumer purchase
Who the warranty protects:
This warranty is valid only for the first consumer purchaser.
What the warranty does not cover:
- Any product on which the serial number has been defaced, modified or removed.
- Damage, deterioration or malfunction resulting from:
- Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product modification, unauthorized attempted repair, or failure to follow instructions supplied with the product.
- Any damage of the product due to shipment.
- Causes external to the product, such as electrical power fluctuations or failure.
- Use of supplies or parts not meeting ViewSonic’s specifications.
- Normal wear and tear.
- Any other cause which does not relate to a product defect.
- Any product exhibiting a condition commonly known as “image burn-in” which results when a static image is displayed on the product for an extended period of time.
- Removal, installation, insurance, and set-up service charges.
How to get service:
For information about receiving service under warranty, contact ViewSonic Customer Support (Please refer to the attached Customer Support page). You will need to provide your product’s serial number, so please record the product information in the space provided below on your purchase for your future use. Please retain your receipt of proof of purchase to support your warranty claim.
- For Your Records
- Product Name: _____
- Model Number: _____
- Document Number: _____
- Serial Number: _____
- Purchase Date: _____
- Extended Warranty Purchase? _____ (Y/N)
- If so, what date does warranty expire? ___
- To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) your name, (c) your address, (d) a description of the problem, and (e) the serial number of the product.
- Take or ship the product in the original container packaging to an authorized ViewSonic service center.
- Round-trip transportation costs for in-warranty products will be paid by ViewSonic.
Limitation of implied warranties:
There are no warranties, express or implied, which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose.
Exclusion of damages:
ViewSonic’s liability is limited to the cost of repair or replacement of the product. ViewSonic shall not be liable for:
- Damage to other property caused by any defects in the product, damages based upon inconvenience, loss of use of the product, loss of time, loss of profits, loss of business opportunity, loss of goodwill, interference with business relationships, or other commercial loss, even if advised of the possibility of such damages.
- Any other damages, whether incidental, consequential or otherwise.
- Any claim against the customer by any other party.
- Repair or attempted repair by anyone not authorized by ViewSonic.
Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:
Name, address, of manufacturer and importers:
México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas, Col. San Fernando Huixquilucan, Estado de México
Tel: (55) 3605-1099 http://www.viewsonic.com/la/soporte/index.htm
NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004
Hermosillo:| Villahermosa:
Distribuciones y Servicios Computacionales SA de CV.| Compumantenimietnos
Garantizados, S.A. de C.V.
Calle Juarez 284 local 2| AV. GREGORIO MENDEZ #1504
Col. Bugambilias C.P: 83140| COL, FLORIDA C.P. 86040
Tel: 01-66-22-14-9005| Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09
E-Mail: disc2@hmo.megared.net.mx| E-Mail:
compumantenimientos@prodigy.net.mx
Puebla, Pue. (Matriz):| Veracruz, Ver.:
RENTA Y DATOS, S.A. DE C.V. Domicilio:| CONEXION Y DESARROLLO, S.A DE C.V. Av.
Americas # 419
29 SUR 721 COL. LA PAZ| ENTRE PINZÓN Y ALVARADO
72160 PUEBLA, PUE.| Fracc. Reforma C.P. 91919
Tel: 01(52).222.891.55.77 CON 10 LINEAS| Tel: 01-22-91-00-31-67
E-Mail: datos@puebla.megared.net.mx|
E-Mail: gacosta@qplus.com.mx
Chihuahua| Cuernavaca
Soluciones Globales en Computación| Compusupport de Cuernavaca SA de CV
C. Magisterio # 3321 Col. Magisterial| Francisco Leyva # 178 Col. Miguel
Hidalgo
Chihuahua, Chih.| C.P. 62040, Cuernavaca Morelos
Tel: 4136954| Tel: 01 777 3180579 / 01 777 3124014
E-Mail: Cefeo@soluglobales.com| E-Mail:
aquevedo@compusupportcva.com
Distrito Federal:| Guadalajara, Jal.:
QPLUS, S.A. de C.V.| SERVICRECE, S.A. de C.V.
Av. Coyoacán 931| Av. Niños Héroes # 2281
Col. Del Valle 03100, México, D.F.| Col. Arcos Sur, Sector Juárez
Tel: 01(52)55-50-00-27-35| 44170, Guadalajara, Jalisco
E-Mail : gacosta@qplus.com.mx| Tel:
01(52)33-36-15-15-43
| E-Mail: mmiranda@servicrece.com
Guerrero Acapulco| Monterrey:
GS Computación (Grupo Sesicomp)| Global Product Services
Progreso #6-A, Colo Centro| Mar Caribe # 1987, Esquina con Golfo Pérsico
39300 Acapulco, Guerrero| Fracc. Bernardo Reyes, CP 64280
Tel: 744-48-32627| Monterrey N.L. México
| Tel: 8129-5103
| E-Mail: aydeem@gps1.com.mx
MERIDA:| Oaxaca, Oax.:
ELECTROSER| CENTRO DE DISTRIBUCION Y
Av Reforma No. 403Gx39 y 41| SERVICIO, S.A. de C.V.
Mérida, Yucatán, México CP97000| Murguía # 708 P.A., Col. Centro, 68000,
Oaxaca
Tel: (52) 999-925-1916| Tel:
01(52)95-15-15-22-22
E-Mail: rrrb@sureste.com| Fax: 01(52)95-15-13-67-00
| E-Mail. gpotai2001@hotmail.com
Tijuana:| FOR USA SUPPORT:
STD| ViewSonic Corporation
Av Ferrocarril Sonora #3780 L-C| 381 Brea Canyon Road, Walnut, CA. 91789 USA
Col 20 de Noviembre| Tel: 800-688-6688
(English); 866-323-8056 (Spanish);
Tijuana, Mexico| Fax: 1-800-685-7276
| E-Mail: http://www.viewsonic.com
Frequently Asked Questions
What is the Viewsonic TD2220-2 LCD Display?
The Viewsonic TD2220-2 is a 22-inch LCD touchscreen display designed for various applications, including business, education, and home use.
What are the key features of the Viewsonic TD2220-2?
The key features of the Viewsonic TD2220-2 include a 1920x1080 Full HD resolution, 10-point touchscreen functionality, DVI and VGA inputs, and ergonomic design.
Is the Viewsonic TD2220-2 compatible with Windows and Mac?
Yes, the Viewsonic TD2220-2 is compatible with both Windows and Mac operating systems.
Can I use the Viewsonic TD2220-2 as a second monitor for my laptop?
Yes, you can use the Viewsonic TD2220-2 as a second monitor for your laptop by connecting it through the available video inputs.
Does the Viewsonic TD2220-2 come with built-in speakers?
No, the Viewsonic TD2220-2 does not have built-in speakers. You may need to connect external speakers for audio.
What is the response time of the Viewsonic TD2220-2?
The Viewsonic TD2220-2 has a fast 5ms response time, making it suitable for gaming and multimedia applications.
Can I mount the Viewsonic TD2220-2 on a wall?
Yes, the Viewsonic TD2220-2 is VESA mount compatible, allowing you to mount it on a wall or an adjustable arm.
Does the Viewsonic TD2220-2 support multi-touch gestures?
Yes, the Viewsonic TD2220-2 supports multi-touch gestures, including pinch-to- zoom and swipe, thanks to its 10-point touchscreen technology.
What is the warranty period for the Viewsonic TD2220-2?
The warranty period for the Viewsonic TD2220-2 may vary, but it typically comes with a 3-year limited warranty.
Can I use a stylus or pen with the Viewsonic TD2220-2?
Yes, you can use a compatible stylus or pen with the Viewsonic TD2220-2 for more precise touchscreen interactions.
Is the Viewsonic TD2220-2 energy-efficient?
Yes, the Viewsonic TD2220-2 is designed to be energy-efficient and complies with energy-saving regulations.
Does the Viewsonic TD2220-2 have a color calibration feature?
Yes, the Viewsonic TD2220-2 allows for color calibration, ensuring accurate and vibrant colors.
Reference:Viewsonic TD2220-2 LCD Display User Guide- device.report
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>