LOCKLY PGD7A FLEX TOUCH PRO Retrofit Smart Lock User Manual

: June 16, 2024
: LOCKLY

LOCKLY PGD7A FLEX TOUCH PRO Retrofit Smart Lock User Manual

Product Features

Advanced 3D Fingerprint Recognition
Biometric Fingerprint Recognition protocol stores up to 99 unique fingerprints. Accepts only actual fingerprints (no copies or lifted prints) for extra security.

Auto Lock Feature
Never worry that you forgot to lock your door. Custom auto lock feature can be set to automatically lock 5 seconds up to 5 minutes after unlocking, making sure your door is always secure.

External Battery Backup
Open with access externally with emergency power backup via 9V battery that attaches to external contacts and your registered fingerprint.

Access Profile Duplication
Allows time saving, secure copying and pasting through the Lockly app of duplicate fingerprint and eKey profiles from one lock to another lock.

Multi-door Locking Mode
Easily program all your Lockly smart locks to lock simultaneously with one touch using the Lockly app, Amazon Alexa or Google Assistant.*

SmartSync Monitoring
Check real-time* door status and access history on your smartphone with Lockly mobile app or through Lockly\OS™ online tool anytime, from anywhere.

Product Overview – Exterior

Product Overview - Exterior

Product Overview – Interior

Product Overview - Interior

Getting the Most From Your Lockly

Thanks for purchasing your new Lockly. To get the most out of your lock be sure to read completely through this manual to learn all of its features and capabilities.

Lockly smart locks are at their full potential when used with the free Lockly app.

Be sure to download to take advantage of all of the connected features.

If you have any questions or need help contact customer care at help@Lockly.com or online Lockly.com/help

To speak to a customer care representative, call (669) 500 – 8835 Monday to Friday, from 11 AM to 7 PM PST.

You can also send an email to help@Lockly.com

Get the Free App scan or visit Lockly.com/app

Pair Lock with the Lockly App

To pair your lock with the free Lockly mobile app, you must have your Activation Code available. The Activation Code is specific to your lock and is located on the Activation Code Card included with you smart lock.
Pair Lock
The Activation Code is unique to each specific lock. DO NOT LOSE IT. Keep it in a safe place, as you will not be able to re-pair or reset your lock without it.

If you have not, download the Lockly app from the App Store or on Google Play.
Open the App and create an account, or log into your existing account.
IMPORTANT
Make sure the Bluetooth on your phone is ON and you ALLOW Lockly to use Bluetooth. Go to your phone Settings and look for the Lockly app to make sure the Bluetooth is allowed to pair with Lockly.
Select set up a new device.
Stand within Bluetooth range (10/ft or less) of lock and choose lock model you wish to pair.
Choose the lock you wish to pair (e.g. Lockly Flex Touch) and select Get Started.

Continue to follow on-screen instruction to complete pairing and set-up.

Resetting Your Lock

In order to restore your lock to factory default settings, you must have your “Activation Code” available. The Activation Code is specific to your lock and is located on the Activation Code Card included with you smart lock, see page (5).

To reset, push the reset button located under the battery cover, in the lower right corner. WARNING: once the smart lock has been reset, all previously stored data will be deleted.

To add your lock to the mobile app have your activation code available and refer to “Pair Lock with Lockly app” on page 5.
Resetting Your Lock
Press Reset Button for one (1) second or till you hear a short beep See page 5 for re-pairing your lock to the Lockly app

Low Battery Alert

Lockly Flex Touch will notify you with a continuous beep that it’s time to change the batteries before they reach critical level. You should replace the batteries immediately to avoid the lock from shutting down and auto locking.

If you do not change the batteries after hearing the low battery warning alert beeps, the alert will eventually stop. You will then have 3 chances to unlock using your fingerprint. If unlocking was successful, the low battery warning alert will come back on for one minute. The lock will then auto-lock (within 5 seconds) and return to low battery mode.

Condition	Indicator	Solution
Low Battery	Low battery warning alert (continuous beep	Replace batteries

immediately to avoid battery failure. Lock may still operate for a short period (up to 300 cycles) in low battery condition.
Dead Battery| When there is no alarm sound (continuous beep) and fingerprint access is non-functional.| Replace batteries immediately. Supplied physical backup keys can be used to unlock the door. Alternatively, use a 9V battery as shown below to temporarily activate the lock.

Hold a 9V alkaline battery against the contact points located at the bottom front side of the lock hold to activate the fingerprint reader and scan a registered fingerprint to unlock. Once unlocked, replace batteries immediately.

Changing Batteries

Under normal use, batteries can last up to a year. Check batteries regularly and change right away when the low battery alarm notification is heard. As a best practice, always use new, major brand, alkaline batteries.

Open the battery compartment cover by unscrewing the screw located on the top of the cover and sliding the cover up. Install eight (8) new AA alkaline batteries as shown. Reinstall cover and tighten screw.
Changing Batteries

Make sure the batteries are correctly oriented.
Replacement of batteries does not affect programmed data.
Replace only with new batteries. DO NOT mix with used batteries.

Whenever batteries are replaced, reconnecting the smart lock to your smartphone app is required. To download the app, visit: Lockly.com/app

Adding a Fingerprint

Lockly Flex Touch can store up to 99 fingerprints. Fingerprints are added and registered using the free Lockly app for iOS or Android. Download the Lockly app from the App Store or on Google Play then register a new fingerprint under Access > Fingerprint and follow the on-screen prompts.

Lockly uses an advanced biometric sensor, providing the most secure fingerprint authentication. For security reasons, the sensor only accepts fingerprint patterns that consist of cross intersection points. Patterns with no cross intersection points are not acceptable.

TIP: check your fingers before registration to make sure the finger you want to register will be acceptable. If not, use an alternate finger to ensure successful registration. The following examples show which types of fingerprint patterns are acceptable. It is highly recommended to enroll at least one finger from each hand in case the hand you are using is unavailable, (e.g., holding items in that hand or finger is injured and/or covered.

Fingerprint pattern with cross intersection lines

Concentric or parallel pattern with no cross intersection lines

Fingerprint with scars or worn out ridges

Adding a Fingerprint (Continued)

Make sure fingers and sensor are clean and free of dirt, oil, water, sweat, or any other moisture or foreign material. Sensor can be cleaned by wiping with a lint-free microfiber cloth

On the Lockly app, select the Lockly Flex Touch you wish to add a fingerprint. Go to Access > Access Management > Access > Fingerprint.
Select the finger you wish to register and tap “Start.”
Scan your selected finger until you hear a beep indicating your fingerprint has been successfully registered.

Adding a Fingerprint (Continued)

Enter a Fingerprint name to save the profile, then tap “Successfully Added”.
Tap “Add Another Fingerprint” to register additional fingers or tap “Done”

TIP: Scan the same finger more than once to increase accuracy.

Fingerprint Scanning

Lockly fingerprint sensors use powerful fingerprint reading algorithms that are able to detect most fingerprints accurately and quickly, even in less than ideal conditions. Knowing how to place your finger on the sensor correctly helps with consistent and fast recognition.
Fingerprint Scanning
Position your finger on the Center of the sensor

**Top View}

Side View

Correct

Incorrect
**

Deleting Fingerprints

On the Lockly app, select the Lockly Flex Touch you wish to delete a fingerprint on. Go to Access Management > Fingerprint. Select the fingerprint by name you wish to delete.
Select [DELETE USER] at bottom.
Confirm. Once a registered fingerprint has been deleted it cannot be recovered. You will need to re-register the finger as a new fingerprint to restore.

Adding Optional Secure Link Wi-Fi hub

Add Wi-Fi capability by adding the Lockly Secure Link Wi-Fi Hub. Securely control and manage your door from anywhere, anytime. Remotely lock or unlock, check door status, grant guest eKeys, Offline Access Codes™, and see who’s coming and going, all from the convenience of your smartphone. The hub also enables voice control allowing you to use your Alexa or Google Assistant- enabled devices.
Adding Optional Secure
Secure Link Wi-Fi Hub
Available online at: Lockly.com/hub

Locking/Unlocking with Finger

Unlocking

Place a registered finger (to register see section 3.1) .

to the fingerprint scanner on the low exterior of the lock.

If your fingerprint is acknowledged, you will hear a “beep” a green LED will light, and the deadboltwill unlock.

If you see a red LED, it means your fingerprint is not recognized. Wait until the red LED turns off, then try again.
See Section 3.2. for tips on best fingerprint scanning practices.

Locking
To lock, press the fingerprint sensor anytime when the door is closed.

Locking/Unlocking with App

Open the Lockly app and select your lock (e.g., Lockly Flex Touch) tap the lock or unlock icon.
You will also need the app in order to lock and unlock with Amazon Alexa or Google Assistant. To download, visit the link below or search “Lockly” in the App Store or on Google Play.

Scan or visit Lockly.com/app

Locking/Unlocking with Physical Key

Lockly Flex Touch is designed to convert your existing deadbolt to a smart lock and keep your existing physical keys. To unlock your lock using the your physical key, insert key and turn clockwise or counterclockwise to lock or unlock the door.

Unlock with QR Code

If you have multiple Lockly door locks, you can use the Lockly app code scanner to unlock.
A QR code sticker (blue color) comes together with your lock. Open the Lockly app and scan it to unlock. You may also generate a unique QR code via Lockly app for your smart lock.
You can generate QR code, print according to the size you want and stick it next to your door.

Locking and Unlocking with Voice Assistants

Lockly Flex Touch can be used with your Amazon Alexa or Google Assistant- enabled devices with the addition of the optional Lockly Secure Link Wi-Fi Hub.
Once installed and configured properly to your lock, make sure you enable the Lockly Action on Google or the Amazon Alexa Skill before performing voice commands.

Once configured, you can ask questions such as door status or requests for your door to be locked or unlocked.

**EXAMPLES:

**

“Hey Google, unlock the Back Door”
“Hey Google, is the Back Door locked?”
“Hey Google, lock the Back Door”
“Hey Google, is the Back Door unlocked?”

Pre-setup is required in the Google Home app in order for these queries to work. The user would need to the name the lock ” Back Door” or as appropriate

Alexa, unlock my Front Door.*
Alexa, is my Front Door locked?
Alexa, lock my Front Door.
Alexa, is my Front Door unlocked?

Rain Mode

To protect the lock and extend battery life, Lockly Flex Touch automatically enters Rain Mode whenever rain or water is detected on the fingerprint sensor for more than 45 seconds. When Rain Mode is activated, the fingerprint sensor will not respond. The lock automatically exits rain mode every 30 minutes and only reenters if rain or water is still detected. See below for ways to access during Rain Mode.

ACCESS DURING RAIN MODE

Unlock using the Lockly app
Unlock with physical key

RAIN MODE ACTIVATED
fingerprint sensor disabled

NOTE: when the lock enters Rain Mode, it’s recorded in the log history on the Lockly app. The app will also send a push notification to your mobile phone letting you know that the lock is in Rain Mode.

Welcome Mode

Welcome Mode temporarily disables auto locking, keeping the door open for a specified period of time eliminating the need for fingerprint key access.

Enable this feature through the Lockly App. Go to > Settings > Enable Welcome Mode, then slide button to enable and set the specific time you require your door unlocked

NOTICE
To ensure Welcome Mode works normally after replacing the battery, reconnect the lock to the Lockly app to synchronize the time.

Important Notes

Troubleshooting
Please visit Lockly.com/help for troubleshooting and the most frequently asked questions and answers.

Auto Lock Feature
Your lock can be programmed to auto-lock between 5-300 seconds after the door opening. You can select the timing through the Lockly App.

9V Backup Access
When your Lockly is out of power, you can temporarily activate the fingerprint sensor by using a 9V battery against the bottom of the exterior side of the smart lock. Please see Section 2.7 for more info.

Physical Keys
Even though you have your fingerprints registered and eKey stored, it’s always best practice to keep your physical keys on a secure location or carry your existing deadbolts keys at all times in case for any reason.

To ensure you have access to newly added and latest features, please visit : www.Lockly.com/newfeatures

Cleaning

Keeping your Lockly clean insurers optimal performance. Follow the recommendations below.

DO

Use a microfiber cloth to clean the fingerprint reader.
Clean with slightly damp microfiber cloth to avoid scratches.
When wet, allow to air dry or wipe dry with a soft microfiber cloth to avoid scratches.

DON’T

Don’t use abrasives, high Alkaline cleaners, or solvents to clean your lock.
Don’t apply cleaners in directly sunlight or during high temperatures.
Don’t leave cleaning target on the lock for extended periods of time. Make sure to wash off immediately.
Don’t use scrapers, squeegees, or razors.

Safety Precautions

Read and remind all users of the following safety precautions

Lockly Smart Locks do not have any user serviceable internal parts. Do not attempt to disassemble the lock. It may cause product damage and/or personal injury and will void any warranty.

Do not use any inappropriate tools that might cause damage or malfunction to your lock.

Always check and make sure your door is securely closed and locked when you leave to prevent unwanted entry.

Restrict access to the back battery panel and check your app settings regularly to ensure registered access and fingerprints profiles have not been altered or deleted without your knowledge.

Always dispose of used batteries according to your local requirements. NEVER BURN OR PUT BATTERIES IN AN INCINERATOR.

Unauthorized changes or modifications may void your product warranty. For technical assistance or issues using your Lockly Flex Touch, contact our customer care team at help@Lockly.com or visit Lockly.com/help

FCC Warning：
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must acceptancy interference received, including interference that may cause undesired operation.
NOTE 1: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

NOTE 2 : Any changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

FCC Radiation Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. It should be installed and operated with minimum distance 20cm between the radiator & your body.

IC WARNING
This device contains license-exempt transmitter(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions:

This device may not cause interference.
This device must accept any interference, including interference that may cause undesired operation of the device.

WARNING : This product can expose you to chemicals including Lead, which is known to the State of California to cause cancer. For more information go to www.P65Warnings.ca.gov.

To ensure you have access to the most updated and newly added features of your Lockly smart lock, please visit: www. Lockly.com/newfeatures

For digital versions and instructional videos, please visit the following link: http://Lockly.com/help

We’re here to help! help@Lockly.com Lockly.com/help

The Bluetooth® word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. , and any use of such marks by Lockly is under license. Other trademarks and trade names are those of their respective owners. Google, Android, Google Play and Google Home are trademarks of Google LLC. ,Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc., or its affiliates.

For additional support scan or visit Lockly.com/help or email help@Lockly.com

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