JASHEN V18 Cordless Vacuum Cleaner User Guide

June 16, 2024
JASHEN

JASHEN V18 Cordless Vacuum Cleaner

JASHEN V18 Cordless Vacuum Cleaner

TROUBLESHOTTING GUIDE

WARNING: To reduce the risk of shock and unintended operation, turn off power and remove power pack before servicing.

Problem Possible cause Remedies
The appliance doesn’t work No power

AUTO protection for overheated
The suction mouth is blocked| Charge the battery according to instructions Turn off appliance, Restart after cooling Check and remove blockages
Hepa cleaning indicator blinking| Dustup and filters are need cleaning| Empty dust cup and clean filters

Brush Roller/Soft Roller does not spin

| Brush roll light flash’s, indicate floor head blockage
Roller auto protection for overheated Connection issue between the handheldvacuum, wand, and nozzle| Turn off appliance and remove blockage of floor head
Turn off appliance ,Restart after cooling
Disconnecting and rub the junction point with a soft cloth, reattaching the pieces
Weak suction power| The pre-filter is not installed
The appliance is blocked(such as tube, suction mouth or some other parts)
The brush roller is wrapped by hairs or fibers| Install the pre-filter
Clear blockages
Clean the brush roller
Abnormal motor sounds| The appliance is blocked(such as tube, suction mouth or some other parts)| Clear blockages
Battery won’t charge| The adaptor is not correctly inserted Poor contact of the main body or battery Wrong charger being used| Reinsert the adaptor correctly Check if the main body and battery are correctly placed
Use the original Jashen I type adaptor
Charging too slow| Temperatures outside of the specified range| Charge the battery when the ternperature above S0°F (10°C) and below 100°F (38°C)

In any other case or if the solution explained above did not solve the problem, please contact us at support@jashen-tech.com

SPECIFICATION

Model JS-AV02A01
Battery 25.2V 2500mAh
Rated Power 350W
Dustbin Capacity O.SL
Charging Time 4 hrs
Charging Output 30V
Running Time 15-40 mins

Disposal

  • The battery contains materials that are harmful to the environment and must be removed from the appliance before it is discarded.
  • When removing the battery, the appliance must be powered off.
  • Waste batteries should be handled properly. Do not put them into fire, water or soil.
  • If the battery leakage touches the skin or clothing, fishy with water immediately to avoid skin injury and seek medical help.

Customer Support

www.jashen-tech.com
support@jashen-tech.com

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