MONTIGO RX100NG FULL LOAD Remote Control User Guide

June 16, 2024
Montigo

MONTIGO LOGO Remote Operation (Full Load Units)

RX100NG FULL LOAD Remote Control

The Proflame 2 System consists of the following elements:

  1. Pilot Assembly
  2. Proflame Gas Valve.
  3. Proflame 2 Control Module
  4. Wiring Harness
  5. Variable Speed fans
  6. Downlighting
  7. Proflame 2 remote control
  8. Battery Pack
  9. Manual override switch

NOTE: Can not be used with home automation systems.
The Proflame 2 Transmitter controls the following fireplace functions:

  1. Main Burner On/Off
  2. Main Burner flame modulation (6 levels).
  3. Choice of standing or intermittent pilot (CPI/IPI).
  4. Thermostat and Smart thermostat functions.
  5. Lights
  6. Fan speed modulation (6 levels).

The Proflame 2 Transmitter uses a streamlined design with a simple button layout and informative LCD display. A Mode Key is provided to index between the features and a Thermostat Key is used to turn On/Off or index through Thermostat functions, see Figure 26. Additionally, a Key Lock feature is provided.
WARNING
Do not expose remote control to temperatures below 0°C (32°F) or above 50°C (122°F)
CAUTION
Property Damage Hazard. Excessive heat can cause property damage. The appliance can stay lit for many hours. Turn off the appliance if it is not going to be attended for any length of time.
WARNING
Battery operated device. Read the battery instructions before installing them into the system. Do not expose any battery, or its holder, or a device in which batteries are installed, to a working temperature greater than 54°C / 129°F

MONTIGO RX100NG FULL LOAD Remote Control - Remote
Operation

Initializing the System for the first time

  1. Set master override switch to off position.
  2. Install four (4) AA batteries into the battery holder.
  3. Install three (3) AAA batteries in the back of the remote control. Note the polarity of batteries and install them as indicated by the silk screen (+/-) on the holder.
  4. Connect AC Power (115 volts, 60 Hz) to fireplace.

Operating the System for the first time
Press SW1 button on the control module. The control module will beep three (3) times and an amber LED is illuminated to indicate that the IFC (control board) is ready to synchronize with a remote control within 10 sec. Push the ON button. The control module will “beep” four (4) times to indicate transmitter’s command is accepted.
The System is now initialized.
Temperature Indication Display
With the system in the “Off” position, press the Thermostat Key and the Mode Key at the same time. Look at the LCD screen on the Remote Control to verify that a C or F is visible to the right of the Room Temperature display.

MONTIGO RX100NG FULL LOAD Remote Control - Indication
Display

Turn On the Fireplace

With the system Off, turn the master override switch to on and press the On/Off Key on the Remote Control. The Remote Control display will show some other active Icons on the screen. At the same time the Control Module will activate the fireplace. A single “beep” from the Control Module will confirm reception of the command.

Turn Off the Fireplace
With the system On, press the On/Off Key on the Remote Control. The Remote Control LCD display will only show the room temperature. At the same time the Control Module will turn off the fireplace. A single “beep” from the Receiver confirms reception of the command.

Remote-Flame Control
When you turn on the fireplace it starts on high. The proflame 2 has six (6) flame levels. Each time you press the Down Arrow Key once the flame height will reduce by one step. You can continue this until the main burner flame turns off. You can still operate the accent lights and fans in this mode. If the main burner flame is off and you press the up arrow key once, the flame will automatically go to high.

MONTIGO RX100NG FULL LOAD Remote Control - Flame
Control

Room Thermostat (Remote Control Operation)
The Remote Control can operate as a room thermostat. The thermostat can be set to a desired temperature to control the comfort level in a room. To activate the function, press the Thermostat Key, see Figure 27i. The LCD display on the remote control will change to show that the room thermostat is “On” and the set temperature is now displayed. To adjust the set temperature press the Up or Down Arrow Keys until the desired set temperature is displaved on the LCD screen of the Transmitter.

MONTIGO RX100NG FULL LOAD Remote Control - Room
Thermostat

Smart Thermostat (Remote Control Operation)
The Smart Thermostat function adjusts the flame height in accordance to the difference between the set point temperature and the actual room temperatures. As the room temperature gets closer to the set point the Smart Function will modulate the flame down. To activate the function, press the Thermostat Key, see Figure 27.j, until the word “SMART” appears to the right of the temperature bulb graphic, see Figure 27].
NOTE: When smart Thermostat is activated, manual flame height adjustment is disabled.

MONTIGO RX100NG FULL LOAD Remote Control - Smart
Thermostat

Disabling Thermostat
Some jurisdictions and bedroom installations require the thermostat to be disabled.

  1. Partially take out one battery. Insert the battery while holding down the thermostat button. The remote screen will display ‘Clr’ while the button is held down.
  2. To enable thermostat repeat steps 1-2. The remote screen will display ‘set’ while the thermostat button is held down.

Fan Speed Control
The fireplace is equipped with optional hot air circulating fans. The speed of the fans can be controlled by the Proflame system. The fan speed can be adjusted through six (6) speeds. To activate this function use the Mode Key, see Figure 27, to index to the fan control icon, see Figure 27m. Use the Up/Down Arrow Keys to turn on, off, or adjust the fan speed. A single “beep” will confirm reception of the command.

MONTIGO RX100NG FULL LOAD Remote Control - Speed
Control

Accent Light Control
The function controls the power outlet by the dimmable light control. To activate this function use the Mode Key (fig. 29.n) to index to the LIGHT icon (fig. 29.n). The intensity of the output can be adjusted through six (6) levels. Use the Up/Down Arrow Keys (fig. 29.n) adjust the output level (fig. 29.n). A single “beep” will confirm reception of the command.

MONTIGO RX100NG FULL LOAD Remote Control - Light
Control

Pairing Issues

Some newer wi-fi capable transmitters PN# 0.584.080 (Montigo part RG(C3105), and older IFC control board PN# 0.584.307 (Montigo part RGC3095) require that the wi-fi function in the transmitter be turned OFF before trying to pair or sync the components. First identify the supplied transmitter, the RGC3105 will have a wi-fi symbol on the battery cover sticker. The transmitter will not sync with the IFC control module RGC3095 which can be identified by the white stencil on top.

  • Identify if the supplied transmitter, RGC3105 has a connection symbol on the battery cover stickerMONTIGO RX100NG FULL LOAD Remote Control - Pairing Issues 1
  • The above transmitter will not sync with the IFC control module RGC3095 which can be identified by the white stencil on top MONTIGO RX100NG FULL LOAD Remote Control - Pairing Issues 2

Solution:
Disable the WiFi functionality by following these instructions

Disabling functions (Wi-Fi)

  1. With batteries only partially inserted into the battery holder, keep pressed Power On/Off and O buttons.

  2. Insert batteries keeping pressed the two buttons. The following screen is displayed. Each icon can be:MONTIGO RX100NG FULL LOAD Remote Control - Functions 1● Set the icon is set.
    ● Clr: the icon is unset.

  3. Keeping pressed the Power On/Off button, pressing the O button each icon can be selectedMONTIGO RX100NG FULL LOAD Remote Control - Functions 2

  4. Keeping pressed the Power On/Off button and pressing the O button, navigate to the Transmission icon. This is in CIr state.MONTIGO RX100NG FULL LOAD Remote Control - Functions 3

  5. Keeping pressed the Power On/Off button, press the Up button to set the icon. And remove the symbol from the screen.MONTIGO RX100NG FULL LOAD Remote Control - Functions 4

  6. Release the Power On/Off button. The functionality is now enabled.
    The Tx Remote Command is now ready to be used.

Now the usual syncing steps outlined in the manual can be used by pressingthe red SW1 button and the ON/OFF button on the transmitter.
Note that the confirming 3 beeps should be heard when pressing the SW1 on the IFC board and the corresponding 3 beeps should be heard when pairing is successful.

FOR YOUR SAFETY – READ BEFORE LIGHTING:
DANGER

HOT GLASS WILL CAUSE BURNS.
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and must be installed for the protection of children and other at-risk individuals.
WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death.
WARNING/ CAUTION: Hot while in operation. Do not touch. Severe burns may result. Keep children, clothing, furniture, gase and other liquids having flammable vapours away.
See installation and operating instructions accompanying this appliance for more information.
A. This appiiance is equipped with an igntion system that lights the pilot bumer automatically. Do not attempt to light the pilot by hand.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure 1o smell nex o the flor because some gas is heavier than air and wil sette on the floor.
What To Do If You Smell Gas:
■ Do not try to light any appliance.
■ Do not touch any electrical switch; do not use any phone in your building.
■ Immediately call your as supplierfloma neighibours phone.
Follow the gas suppliers nstructons.
■ If you cannot reach your gas suppler,call the Fire Department.
C. Use only your hand to operate gas control. Never use tools. If the control does not function, don’ttry o repair . calla qualfied senvice technician. Force o atfempt o repair may resultin afire or explosion
D. Do ot use this appliance if any part has been under water. Immediately cal a qualfied service technician to inspect the appliance and to replace any part of the control system, and any gas control which has been under water.

LIGHTING INSTRUCTIONS

  1. STOP! Read the safety information above on tis label.
  2. Tur ON manual “ONIOFF” switch. (1 available)
  3. Turn Incoming gas shut of valve to the ON” postion
  4. Wait § minutes to clear out any gas. I you smell gas, STOP! Follow ‘B* i the safety information above on this label. If you don’tsmell gas, go fothe next step.
  5. Turn freplace “ON” using wall switch or remote control.MONTIGO RX100NG FULL LOAD Remote Control - Lighting Instructions 1
  6. If the Fireplace does notight, the System il cycle through two trials, (one minute audibl diicking, thiry seconds of sience, and then another one minute of audible cicking). I the system locks out due o inadequte gas flow, refer to “Troubleshooting” ininstruction guide.
  7. After completion of the information in the Troubleshoating section, Repeat step 5.
  8. If the system wil not function correctly, follow the instructions ”To Tum Off Gas To Appliance” and call your service technician or gas suppler

MONTIGO RX100NG FULL LOAD Remote Control - Lighting Instructions
2

TO TURN OFF GAS TO APPLIANCE:

  1. Tum off ireplace using wall switch orremote control
  2. Tum the incoming gas shut off valve to OF”.

Cleaning and Maintenance

General

  • Have the fireplace and installation inspected yearly. The inspection must include, butis not limited to, the following:
    • Avisual check of the entire vent system and termination, where accessible.
    • An inspection of the explosion relief flappers and the door gaskets to ensure a proper seal.
    • Aninspection of the burner, vent run, and primary air openings.
    • Aninspection of the gasvalve, gas components, and pilot flame.
    • For your convenience a 1/8″ manifold pressure tap is supplied on the gas valve for a test gauge connection.
    • Inspection of all optional equipment; fans, thermostats, remote control lights, etc.
  • For Natural Gas this appliance requires a minimum inlet pressure of 5.5″ W.C. and a manifold pressure of 3.5″ W.C.
  • For Propane Gas this appliance requires a minimum inlet pressure of 11″ W.C. and a manifold pressure of 10″ W.C.
  • Always keepthe fireplace area clear and free of combustible materials, as well as gasoline and other flammable vapors and liquids.
  • Do not use this appliance if any part has been under water.
  • Immediately calla qualified servicetechnician toinspectthe appliance and to replace any part of the control system and any gas control which has been under water.
  • Inspection of glass doors and screen for damage and proper installation.

Cleaning
When the fireplace is first activated, there may be some smoke and a visible film may be left on the glass. This is a normal condition, and is the result of burning of protective coatings on new metal.

  • Glass must be cleaned periodically to remove any film (which is a normal by-product of combustion) which may be visible. Film can easily be removed by removing the door. Handle the door carefully, and clean it with non-abrasive, non-ammonia based glass cleaners. One of the most effective products is Kel-Kem.
  • During the initial firing, Silicone seals will “off gas”, leaving a visual deposit of a white substance on combustion chamber walls. This can easily be removed using normal household products.
  • Use a vacuum cleaner or whisk broom to keep the control compartment, burner, and firebox free from dust and lint.

Pilot Burner Adjustment.

  1. Locate Pilot Adjustment Screw. (See figure 28)
  2. Adjust pilot screw to provide properly sized flame as shown.
  3.  After installing or servicing, leak test with a soap solution with main burneron. Coat pipe and tubingjoints, gasket etc. with soap solution. Bubblesindicate leaks. Tighten any areaswhere the bubbles appear until the bubbling stops completely.

MONTIGO RX100NG FULL LOAD Remote Control - SIT
Proflame

NOTICE
Do not use ammonia or abrasive cleaners on the glass, they will permanently etch the surface. Use an approved gas fireplace cleaner such as Kel-Kem or White off.
Annual inspection list for determining safe operation of a direct vent gas fireplace
Annual inspection list for determining safe operation of a direct vent gas fireplace

  1. Inspect and operate the pressure relief mechanism to verify relief mechanisms are free from obstruction to operate.
  2. Clean glass window with a suitable fireplace glass cleaner. Abrasive cleaners must not be used. Be careful not to scratch the glass when cleaning.
  3. Inspect the operation of the flame safety system Pilot or Flame rectification device.
  4. Inspect and ensure the lighting of the main burner occurs within 4 seconds of the main gas valve opening. Visual inspection should match that outlined in the appliance instruction manual. Inspect primary air openings for blockage.
  5. Inspect condition of vent and vent terminal for sooting or obstruction and correct if present.
  6. Vacuum and clean any debris in the firebox that is not supposed to be there.
  7. Test and measure the flame failure response time of the flame safety system. It must de-energize the safety shutoff in no more than 30 seconds.
  8. Check all accessible gas-carrying tubes, connections, pipes and other components for eaks.

POD – Pilot on Demand

What is POD mode?
This appliance is equipped with an “On Demand”” intermittent pilot ignition system (IPI) which also includes a continuous pilot ignition (CPI) mode with an integrated seven day timer.
InIPImode, the pilotwilllight before the main burner, when the appliance isturned on using a wall switch, remote or from a thermostat. Once the appliance is turned off, the main burner and pilot flame will shut down.
The continuous (CPI) mode exists to ease the startup phase in colder climates by keeping the firebox and venting warm when the main burner is not in use. The timer automatically switches off the pilot when the appliance has not been used for seven days.
When the CPI function is turned on, the pilot will remain on after the fireplace is turned off. A timer will then begin the countdown for approximatelyseven (7)days before shutting off the pilotif the appliance is not used. This countdown will reset anytime the burner is use.
If your appliance is equipped with a remote control device capable of selecting IPI / CPI modes, refer to remote operating instructions.
In order to start your pilot, turning the main burner on with the switch, remote or thermostat and then turning it off will reactivate the continuous pilot mode and reset the seven day timer.
Ajumper is supplied with this unit that can be plugged into the wire harness connected to the controller. This jumper cable gives the Remote Control the ability to operate the POD / IPI switch and set the unit to operate in either condition. Please refer to jumper installation instructions for more information.

Remote Continuous Pilot (CPI) Selection
Requires installation of the CPl JUMPER
With the system in “off” position press the Mode Key, to index to the CPI mode icon, Pressing the Up Arrow Key will activate the Continuous Pilot Ignition mode (CPI). Pressing the Down Arrow Key will return to IPI. A single “beep” will confirm the reception of the command.

MONTIGO RX100NG FULL LOAD Remote Control - CPi

Installing the POD Jumper Cable

  1. Access the control box.MONTIGO RX100NG FULL LOAD Remote Control - Jumper Cable 1
  2. Remove the bag containing the Jumper Cable from the wire harness connected to the controller.MONTIGO RX100NG FULL LOAD Remote Control - Jumper Cable 2
  3. Find the corresponding plug attached to the control wire harness and connect the CPI jumper.MONTIGO RX100NG FULL LOAD Remote Control - Jumper Cable 3
  4. See operation section to turn remote into POD mode.

Appendix

Troubleshooting

The following is a troubleshooting chart of possible problems:

PROBLEM SOLUTION
Pilot Igniter won’t spark 1. Check the MAIN ON-OFF switch (typically located

below the valve cover) and turn ON
2. Ensure main power is ON or new batteries are installed in the remote control and backup battery pack (if available).
3. Check the 3.15A fuse in the control box and replace if necessary
Pilot Igniter sparking, but Pilot burner will not light| 1. Verify the Inlet and Manifold Gas Pressure are within acceptable limits
2. Check all connections to gas valve
3. Check connection to stepper motor (if available)
Pilot lights , but Main burner will not Light| 1. Check and verify all wiring connections as per the wiring diagram.
2. Verify the inlet and Manifold Pressure are within acceptable limits
Pilot lights , but Main burner will not Light and igniter continues to spark| 1. Check the Pilot Flame Sensor Rod and clean with steel wool or similar.
2. Check the Pilot hood and clean with steel wool if dirty.
3. Adjust pilot flame using the pilot adjustment screw if the pilot flame is too long or too short (Flame should fully engulf the sensor rod and must be stable).
4. Check and make sure the ground wire from the pilot is connected to the fireplace body.

If your fireplace still does not operate correctly, consult your local Montigo dealer.
All service and repairs should be performed by a qualified Technician.
All spare parts, optional fans, and optional trim finishes are available from your local Montigo dealer.

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