SAMSUNG QH43C Large Format Monitor User Guide

: June 16, 2024
: Samsung

Table of Contents

SAMSUNG QH43C Large Format Monitor
Product Information
Product Usage Instructions
Checking the Components
Troubleshooting Guide
Wall Mount Kit Specifications
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

SAMSUNG QH43C Large Format Monitor

SAMSUNG-QH43C-Large-Format-Monitor-product

Product Information

Specifications

Model Name :
- QH43C
- QH50C
- QH55C
- QH65C
- QH75C
Panel Size Display area :
- QH43C: 43 CLASS (42.5 inches / 107.9 cm) – 941.184 mm (H) x 529.416 mm (V)
- QH50C: 50 CLASS (49.5 inches / 125.7 cm) – 1095.84 mm (H) x 616.41 mm (V)
- QH55C: 55 CLASS (54.6 inches / 138.7 cm) – 1209.6 mm (H) x 680.4 mm (V)
- QH65C: 65 CLASS (64.5 inches / 163.9 cm) – 1428.48 mm (H) x 803.52 mm (V)
- QH75C: 75 CLASS (74.5 inches / 189.3 cm) – 1650.24 mm (H) x 928.26 mm (V)
Power Supply : AC100-240V~50/60Hz

Product Usage Instructions

Checking the Components

Make sure you have all the following components :

Quick Setup Guide
Warranty card (Not available in some locations)
Regulatory guides
Waste Electrical & Electronic Equipment
Power cord
Batteries (AAA x 2) (Not available in some locations)
Remote Control
RS232C adapter

If any components are missing, contact the vendor where you purchased the product. Note that certain components may not be supported depending on the model or geographical area.

Parts

Remote sensor : Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function. Note that using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
Panel Key
Power indicator
Power button : Turns the product on or off.
Speaker

Troubleshooting Guides

Issues	Solutions
The screen keeps switching on and off.	Check that the cable between the

product and the PC is
connected correctly.
No Signal is displayed on the screen.| Check that the product is connected correctly with a cable.
Check that the source device connected to the product is powered
on.

FAQ

Q: Where can I download the user manual for further details?
- A: You can download the user manual from the Samsung Website at http://www.samsung.com/displaysolutions .
Q: What are the wall mount kit specifications?
QH43C : Model Name, VESA screw hole specs (200 x 200 mm), C, Standard Screw, Quantity (12-14mm(1.2-1.4cm), M8, 4)
QH50C / QH55C : Model Name, VESA screw hole specs (400 x 300 mm), C, Standard Screw, Quantity (12-14mm(1.2-1.4cm), M8, 4)
QH65C : Model Name, VESA screw hole specs (400 x 400 mm), C, Standard Screw, Quantity (12-14mm(1.2-1.4cm), M8, 4)
Q:How can I contact Samsung customer care?
A : You can visit the Samsung website for worldwide customer care contact information.
- The colour and the appearance may differ depending on the product, and the content in the manual is subject to change without prior notice to improve the performance.
- Download the user manual from the following Samsung Website for further details. http://www.samsung.com/displaysolutions

Checking the Components

(1) Quick Setup Guide (2) Warranty card (Not available in some locations) (3) Regulatory guide (4) Waste Electrical & Electronic Equipment (5) Power cord (6) Batteries (AAA x 2) (Not available in some locations) (7) Remote Control (8) RS232C adapter Contact the vendor where you purchased the product if any components are missing. Components may not be supported depending on the model or geographical area.

Parts

SAMSUNG-QH43C-Large-Format-Monitor-fig1

Remote sensor Press a button on the remote control pointing at the sensor on the front of the product to perform the corresponding function.
- Using other display devices in the same space as the remote control of this product can cause the other display devices to be inadvertently controlled.
Panel Key
Power indicator
Power button

Turns the product on or off.

Troubleshooting Guide

Issues	Solutions
The screen keeps switching on and off.	Check that the cable between the

product and the PC is connected correctly.

No Signal is displayed on the screen.

| Check that the product is connected correctly with a cable.
Check that the source device connected to the product is powered on.

SAMSUNG-QH43C-Large-Format-Monitor-fig2

specifications

Model Name	QH43C	QH50C	QH55C

Panel

|

Size

| 43 CLASS

(42.5 inches / 107.9 cm)

| 50 CLASS

(49.5 inches / 125.7 cm)

| 55 CLASS

(54.6 inches / 138.7 cm)

Display area

| 941.184 mm (H) x

529.416 mm (V)

| 1095.84 mm (H) x

616.41 mm (V)

| 1209.6 mm (H) x

680.4 mm (V)

Model Name| QH65C| QH75C

Panel

Power Supply

| AC100-240V~ 50/60Hz

Refer to the label at the back of the product as the standard voltage can vary in different countries.

Environmental considerations

|

Operating

| Temperature: 0 °C to 40 °C (32 °F to 104 °F)

Humidity: 10% to 80%, non-condensing

Storage

| Temperature: -20 °C to 45 °C (-4 °F to 113 °F) Humidity: 5% to 95%, non- condensing

To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (10/100 Mbps)

Shielded Twisted Pair
This device is a Class B digital apparatus.
For detailed device specifications, visit the Samsung website.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

Wall Mount Kit Specifications

SAMSUNG-QH43C-Large-Format-Monitor-fig4

1 Model Name	QH43C	QH50C / QH55C	QH65C	QH75C
2 VESA screw hole specs (A * B) in millimeters

200 x 200

|

400 x 300

|

400 x 400

3 C| 12 – 14 mm (1.2 – 1.4 cm)
4 Standard Screw| M8
5 Quantity| 4

Contact SAMSUNG WORLDWIDE

Country/Area	Customer Care Centre
ALBANIA	045 620 202
AUSTRIA	0800 72 67 864 (0800-SAMSUNG)
BELGIUM	02-201-24-18
BOSNIA	055 233 999

BULGARIA

| 0800 111 31 – Безплатен за всички оператори

*3000 – Цена на един градски разговор или според тарифата на мобилният оператор

09:00 до 18:00 – Понеделник до Петък

CROATIA| 072 726 786

CYPRUS

| 8009 4000 only from landline, toll free

CZECH

GREECE

| 80111-SAMSUNG (80111 726 7864) only

from land line

(+30) 210 6897691 from mobile and land line

HUNGARY| 0680SAMSUNG (0680-726-7864)
IRELAND (EIRE)| 0818 717100
ITALIA| 800-SAMSUNG (800.7267864)
KOSOVO| 038 40 30 90
---|---
LATVIA| 8000-7267
LITHUANIA| 8-800-77777
LUXEMBURG| 261 03 710
MONTENEGRO| 020 405 888
NETHERLANDS| 088 90 90 100
NORTH MACEDONIA| 023 207 777
NORWAY| 21629099

POLAND

| 801-172-678*