SAMSUNG AM-JNCD Air Conditioner User Manual
- June 16, 2024
- Samsung
Table of Contents
Correct Disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the countries with separate collection systems)
This marking on the product, accessories or literature indicates that the
product and its electronic accessories (e.g. charger, headset, USB cable)
should not be disposed of with other household waste at the end of their
working life. To prevent possible harm to the environment or human health from
uncontrolled waste disposal, please separate these items from other types of
waste and recycle them responsibly to promote the sustainable reuse of
material resources.
Household users should contact either the retailer where they purchased this
product, or their local government office, for details of where and how they
can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and
conditions of the purchase contract. This product and its electronic
accessories should not be mixed with other commercial wastes for disposal.
Safety precautions
Before using your new air conditioner, please read this manual thoroughly to
ensure that you know how to safely and efficiently operate the extensive
features and functions of your new appliance.
Because the following operating instructions cover various models, the
characteristics of your air conditioner may differ slightly from those
described in this manual. If you have any questions, call your nearest contact
center or find help and information online at
www.samsung.com.
Important safety symbols and precautions:
WARNING| Hazards or unsafe practices that may result in severe personal
injury or death.
---|---
CAUTION| Hazards or unsafe practices that may result in minor personal
injury or property damage.
| Follow directions.
---|---
| Do NOT attempt.
| Make sure the machine is grounded to prevent electric shock.
| Unplug the power plug from the wall socket.
| Do NOT disassemble.
FOR INSTALLATION
WARNING
Use the power line with the power specifications of the product or higher
and use the power line for this appliance only. In addition, do not use an
extension line.
▶ Extending the power line may result in electric shock or fire.
▶ Do not use an electric transformer. It may result in electric shock or fire.
▶ If the voltage/frequency/rated current condition is different, it may cause
fire.
The installation of this appliance must be performed by a qualified technician
or service company.
▶ Failing to do so may result in electric shock, fire, explosion, problems
with the product, or injury.
Install a switch and circuit breaker dedicated to the air conditioner.
▶ Failing to do so may result in electric shock or fire.
Fix the outdoor unit firmly so that the electric part of the outdoor unit is
not exposed.
▶ Failing to do so may result in electric shock or fire.
FOR INSTALLATION
WARNING
Do not install this appliance near a heater, inflammable material. Do not
install this appliance in a humid, oily or dusty location, in a location
exposed to direct sunlight and water (rain drops). Do not install this
appliance in a location where gas may leak.
▶ This may result in electric shock or fire.
Never install the outdoor unit in a location such as on a high external wall
where it could fall.
▶ If the outdoor unit falls, it may result in injury, death or property
damage.
This appliance must be properly grounded. Do not ground the appliance to a
gas pipe, plastic water pipe, or telephone line.
▶ Failure to do so may result in electric shock, fire, an explosion, or other
problems with the product.
▶ Never plug the power cord into a socket that is not grounded correctly and
make sure that it is in accordance with local and national codes.
Install your appliance on a level and hard floor that can support its weight.
▶ Failing to do so may result in abnormal vibrations, noise, or problems with
the product.
Install the draining hose properly so that water is drained correctly.
▶ Failing to do so may result in water overflowing and property damage.
When installing the outdoor unit, make sure to connect the draining hose so
that draining is performed correctly.
▶ The water generated during the heating operation by the outdoor unit may
overflow and result in property damage.
In particular, in winter, if a block of ice falls, it may result in injury,
death or property damage.
FOR POWER SUPPLY
WARNING
When the circuit breaker is damaged, contact your nearest service center.
Do not pull or excessively bend the power line. Do not twist or tie the power
line. Do not hook the power line over a metal object, place a heavy object on
the power line, insert the power line between objects, or push the power line
into the space behind the appliance.
▶ This may result in electric shock or fire.
FOR POWER SUPPLY
CAUTION
When not using the air conditioner for a long period of time or during a
thunder/lightning storm, cut the power at the circuit breaker.
▶ Failing to do so may result in electric shock or fire.
FOR USING
WARNING
If the appliance is flooded, please contact your nearest service center.
▶ Failing to do so may result in electric shock or fire.
If the appliance generates a strange noise, a burning smell or smoke, unplug
the power plug immediately and contact your nearest service center.
▶ Failing to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate
immediately without touching the power line.
Do not touch the appliance or power line.
▶ Do not use a ventilating fan.
▶ A spark may result in an explosion or fire.
To reinstall the air conditioner, please contact your nearest service center.
▶ Failing to do so may result in problems with the product, water leakage,
electric shock, or fire.
▶ A delivery service for the product is not provided. If you reinstall the
product in another location, additional construction expenses and an
installation fee will be charged.
▶ Especially, when you wish to install the product in an unusual location such
as in an industrial area or near the seaside where it is exposed to the salt
in the air, please contact your nearest service center.
FOR USING
WARNING
Do not touch the circuit breaker with wet hands.
▶ This may result in electric shock.
Do not strike or pull the air conditioner with excessive force.
▶ This may result in fire, injury, or problems with the product.
Do not place an object near the outdoor unit that allows children to climb
onto the machine.
▶ This may result in children seriously injuring themselves.
Do not turn the air conditioner off with the circuit breaker while it is
operating.
▶ Turning the air conditioner off and then on again with the circuit breaker
may cause a spark and result in electric shock or fire.
After unpacking the air conditioner, keep all packaging materials well out of
the reach of children, as packaging materials can be dangerous to children.
▶ If a child places a bag over its head, it may result in suffocation.
Do not insert your fingers or foreign substances into the outlet when the air
conditioner is operating or the front panel is closing.
▶ Take special care that children do not injure themselves by inserting their
fingers into the product.
Do not touch the front panel with your hands or fingers during the heating
operation.
▶ This may result in electric shock or burns.
Do not insert your fingers or foreign substances into the air inlet/outlet of
the air conditioner.
▶ Take special care that children do not injure themselves by inserting their
fingers into the product.
Do not use this air conditioner for long periods of time in badly ventilated
locations or near infirm people.
▶ Since this may be dangerous due to a lack of oxygen, open a window at least
once an hour.
FOR USING
WARNING
If any foreign substance such as water has entered the appliance, cut the
power by unplugging the power plug and turning the circuit breaker off and
then contact your nearest service center.
▶ Failing to do so may result in electric shock or fire.
Do not attempt to repair, disassemble, or modify the appliance yourself.
▶ Do not use any fuse (such as cooper, steel wire, etc.)other than the
standard fuse.
▶ Failing to do so may result in electric shock, fire, problems with the
product, or injury.
FOR USING
CAUTION
Do not place objects or devices under the indoor unit.
▶ Water dripping from the indoor unit may result in fire or property damage.
Check that the installation frame of the outdoor unit is not broken at least
once a year.
▶ Failing to do so may result in injury, death or property damage.
Max current is measured according to IEC standard for safety and current is
measured according to ISO standard for energy efficiency.
Do not stand on top of the appliance or place objects (such as laundry,
lighted candles, lighted cigarettes, dishes, chemicals, metal objects, etc.)
on the appliance.
▶ This may result in electric shock, fire, problems with the product, or
injury.
Do not operate the appliance with wet hands.
▶ This may result in electric shock.
Do not spray volatile material such as insecticide onto the surface of the
appliance.
▶ As well as being harmful to humans, it may also result in electric shock,
fire or problems with the product.
Do not drink the water from the air conditioner.
▶ The water may be harmful to humans.
Do not apply a strong impact to the remote controller and do not disassemble
the remote controller.
Do not touch the pipes connected with the product.
▶ This may result in burns or injury.
FOR USING
CAUTION
Do not use this air conditioner to preserve precision equipment, food,
animals, plants or cosmetics, or for any other unusual purposes.
▶ This may result in property damage.
Avoid directly exposing humans, animals or plants from the air flow from the
air conditioner for long periods of time.
▶ This may result in harm to humans, animals or plants.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision or instruction concerning
use of the appliance by a person responsible for their safety. Children should
be supervised to ensure that they do not play with the appliance.
For use in Europe : This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the
hazards involved. Children shall not play with the appliance. Cleaning and
user maintenance shall not be made by children without supervision.
FOR CLEANING
WARNING
Do not clean the appliance by spraying water directly onto it. Do not use
benzene, thinner or alcohol to clean the appliance.
▶ This may result in discoloration, deformation, damage, electric shock or
fire.
Before cleaning or performing maintenance, unplug the air conditioner from the
wall socket and wait until the fan stops.
▶ Failing to do so may result in electric shock or fire.
FOR CLEANING
CAUTION
Take care when cleaning the surface of the heat exchanger of the outdoor unit
since it has sharp edges.
▶ To avoid cutting your fingers, wear thick cotton gloves when cleaning it.
Do not clean the inside of the air conditioner by yourself.
▶ For cleaning inside the appliance, contact your nearest service center.
▶ When cleaning the internal filter, refer to the descriptions in the
‘Cleaning and maintaining the air conditioner’ section.
▶ Failure to do may result in damage, electric shock or fire.
Checking before use
Operation ranges
The table below indicates the temperature and humidity ranges the air
conditioner can be operated within.
Refer to the table for efficient use.
MODE| OPERATIONAL TEMPERATURE| INDOOR HUMIDITY| IF OUT
OF CONDITIONS
---|---|---|---
INDOOR| OUTDOOR
COOLING| 18˚C to 32˚C| -5˚C to 48˚C| 80% or less| Condensation may occur
on the indoor unit with risk to have either water blow off or drops on the
floor.
HEATING| 27˚C or less| -20˚C to 24˚C| –| Internal protection triggers
and the air conditioner will stop.
DRYING| 18˚C to 32˚C| -5˚C to 48˚C| –| Condensation may occur on the
indoor unit with risk to have either water blow off or drops on the floor.
NOTE
- The standardized temperature for heating is 7˚C/45˚F. If the outdoor temperature drops to 0˚C/32˚F or below, the heating capacity can be reduced depeanding on the temperature condition.
If the cooling operation is used at over 32˚C/90˚F (indoor temperature), it does not cool at its full capacity.
CAUTION
- The use of the air conditioner at a relative humidity above the expected one (80%) may cause the formation of condensate and the leakage of water drops on the floor.
Maintaining your air conditioner
Internal protections via the unit control system
▶ This internal protection operates if an internal fault occurs in the air
conditioner.
| Type | Description |
|---|---|
| Against cold air | The internal fan will be off to against cold |
air when the heat pump is heating.
De-ice cycle (Defrost cycle)| The internal fan will be off to against
cold air when the heat pump is heating.
Protect compressor| The air conditioner does not start operating
immediately to protect the compressor of the outdoor unit after it has been
started.
NOTE
- If the heat pump is operating in Heat mode, De-ice cycle is actuated to remove frost from an outdoor unit that may have deposited at low temperatures.
The internal fan is switched off automatically and restarted only after the de-ice cycle is completed.
Tips on using air conditioner
Here are some tips that you would follow when using your air conditioner.
| TOPIC | RECOMMENDATION |
|---|---|
| Cooling | • If current outside temperatures are much higher than the |
selected indoor temperature, it may take time to bring the inner temperature
to the desired coolness.
• Avoid drastically turning down the temperature. Energy is wasted and the
room does not cool faster.
Heating| • Since the air conditioner heats the room by taking heat
energy from outdoor air, the heating capacity may decrease when outdoor
temperatures are extremely low. If you feel the air conditioner insufficiently
heats, using an additional heating appliance in combination with the air
conditioner is recommended.
Frost & De-ice| • When the air conditioner runs in Heat mode, due to
temperature difference between the unit and the outside air, frost will form.
If this happens:
– The air conditioner stops heating.
– The air conditioner will operate automatically in De-ice mode for 10
minutes.
– The steam produced on the outdoor unit in De-ice mode is safe. No
intervention is required; after about 10 minutes, the air conditioner operates
again normally.
❈The unit will not operate when it starts to de-ice.
Fan| • Fan may not operate for about 3~5 minutes at the beginning to
prevent any cold blasts while the air conditioner is warming up.
High indoor/ outdoor temperatures| • If both indoor and outdoor
temperatures are high and the air conditioner is running in Heat mode, the
outdoor unit’s fan and compressor may stop at times. This is normal; wait
until the air conditioner turns on again.
Power failure| • If a power failure occurs during the operation of the
air conditioner, the operating immediately stops and unit will be off. When
power returns, the air conditioner will run automatically.
Protection mechanism| • If the air conditioner has just been turned on
after operation stops or being plugged in, cool/warm air does not come out for
3 minutes to protect the compressor of the outdoor unit.
Checking before use
Selecting the best location
You may set up your air conditioner under the ceiling .
Consider interior design, available space and the origin of cool air to select
the best location.
❇ This product must be installed on the ceiling. (Do not make it stand up for
use.)
Under the ceiling
Adjusting the air flow direction
You may set up your air conditioner under the ceiling .
Move the each set of inner air flow blades left or right to keep the air flow
direction in a constant position you prefer.
CAUTION
- Be extremely careful with your fingers while adjusting the Horizontal air flow direction. There is a potential risk of personal injury when the unit is mishandled.
Viewing the parts
Congratulations on the purchase of the air conditioner. We hope you enjoy the
features of your air conditioner and stay cool with optimal efficiency.
Please read the user manual to get started and to make the best use of the air
conditioner.
Main parts
NOTE
- Your air conditioner and display may look slightly different from the illustration shown above depending on your model.
Cleaning and maintaining the air conditioner
For the best performance from your air conditioner, clean it periodically.
When cleaning, make sure to unplug from the unit for user’s safety.
Cleaning the exterior
When cleaning the exterior, make sure to unplug the power from the unit. No
special tools are needed to clean it.
Wipe the surface of the unit with a slightly wet or dry cloth when needed.
Wipe off dirt of odd-shaped area by using a soft brush.
CAUTION
- Do not use Benzene or Thinner (Organic solvent).
They may damage the surface of the air conditioner and can create a risk of fire.
Cleaning the filter
When cleaning the filter, make sure to unplug the power from the unit.
Washable foam based Air filter captures large particles from the air. The
filter is cleaned with a vacuum or by hand washing.
-
Open the front grille.
Slide the both hooks and unscrew two screws by screw driver from both of front grille.
-
Detach the front grille.
Open the grill and push it gently (over 100°) to detach the grille. Then, lift up the front grille.
-
Pull out the Air filter.
Slightly press the air filter and then pull the air filter out.
-
Clean the Air filter with a vacuum cleaner or soft brush. If dust is too heavy, then rinse it with running water and dry it in a ventilated area.
-
Insert the Air filter back in its original position.
-
Close the front grille.
NOTE
- The illustration shown above may differ from yours depending on your model.
- After cleaning the filter, press the Filter Reset button on the remote control for 2 seconds to reset the filter schedule. Filter sign indicator will be on for cleaning time.
Cleaning and maintaining the air conditioner
If the air conditioner will not be used for an extended period of time, dry
the air conditioner to maintain it in best condition.
▶ Dry the air conditioner thoroughly by operating in Fan mode for 3 to 4 hours
and disconnect the power plug. There may be internal damage if moisture is
left in components.
▶ Before using the air conditioner again, dry the inner components of the air
conditioner again by running in Fan mode for 3 to 4 hours. This helps remove
odors which may have generated from dampness.
Periodical checks
Refer to the following chart to maintain the air conditioner properly.
Type| Description| Monthly| Every 2 months| Every
6 months| Once a year
---|---|---|---|---|---
Indoor unit| Clean the air filter| ●| | |
Clean the condensate drain pan| | | ●|
Thoroughly clean the heat exchanger| | | ●|
Clean the condensate drain pipe| | ●| |
Replace the remote control batteries| | | | ●
Outdoor unit| Clean the heat exchanger on the outside of the unit| |
●| |
Clean the heat exchanger on the inside of the unit| | | ●|
Verify that all the electric components are firmly tightened| | | ●|
Clean the fan| | | ●|
Verify that all the fan assembly is firmly tightened| | | ●|
Clean the condensate drain pan| | | ●|
● : This check mark requires checking the indoor/outdoor unit periodically,
following to the description to maintain the air conditioner properly.
NOTE
- The described operations should be performed more frequently if the area of installation is very dusty.
CAUTION
- These operations must always be performed by qualified personnel. For more detailed information, see the installation part in the manual.
Appendix
Troubleshooting
Refer to the following chart if the air conditioner operates abnormally. This
may save time and unnecessary expenses.
| PROBLEM | SOLUTION |
|---|---|
| The air conditioner does not operate immediately after it has been restarted. |
• Because of the protective mechanism, the appliance does not start operating
immediately to keep the unit from overloading. The air conditioner will start
in 3 minutes.
The air conditioner does not work at all.| • Check that the power plug is
properly connected. Insert the power plug into the wall socket correctly.
• Check if the circuit breaker is switched off.
• Check if there is a power failure.
• Check your fuse. Make sure it is not blown out.
The temperature does not change.| • Check if you selected Fan mode.
Press the Mode button on the remote control to select another mode.
The cool (warm) air does not come out of the air conditioner.| • Check if the
set temperature is higher (lower) than the current temperature. Press the
Temperature button on the remote control to change the set temperature. Press
the Temperature button to decrease or increase the temperature.
• Check if the air filter is blocked by dirt. Clean the air filter once a
month.
• Check if the air conditioner has just been turned on. If so, wait 3 minutes.
Cool air does not come out to protect the compressor of the outdoor unit.
• Check if the air conditioner is installed in a place with a direct exposure
to sunlight. Hang curtains on windows to boost cooling efficiency.
• Check if the cover or any obstacle is not near the outdoor unit.
• Check if the refrigerant pipe is too long.
• Check if the air conditioner is only available in Cool mode.
• Check if the remote control is only available for cooling model.
The fan speed does not change.| • Check if you selected Auto or Dry mode.
The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry
mode.
---|---
Timer function does not set.| • Check if you press the Power button on the
remote control after you have set the time.
Odors permeate in the room during operation.| • Check if the appliance is
running in a smoky area or if there is a smell entering from outside. Operate
the air conditioner in Fan mode or open the windows to air out the room.
The air conditioner makes a bubbling sound.| • A bubbling sound may be heard
when the refrigerant is circulating through the compressor. Let the air
conditioner operate in a selected mode.
• When you press the Power button on the remote control, noise may be heard
from the drain pump inside the air conditioner.
Water is dripping from the air flow blades.| • Check if the air conditioner
has been cooling for an extended period of time with the air flow blades
pointed downwards. Condensation may generate due to the difference in
temperature.
Remote control is not working.| • Check if your batteries are depleted.
• Make sure batteries are correctly installed.
• Make sure nothing is blocking your remote control sensor.
• Check that there are strong lighting apparatus near the air conditioner.
Strong light which comes from fluorescent bulbs or neon signs may interrupt
the electric waves.
The air conditioner does not turn on or off with the wired remote control.| •
Check if you set the wired remote control for group control.
The wired remote control does not operate.| • Check if TEST indicator is
displayed on the wired remote control. If so, turn off the unit and switch off
the circuit breaker. Call your nearest contact center.
The indicators of the digital display flashes.| • Press the Power button on
the remote control to turn the unit off and switch the circuit breaker off.
Then, switch it on again.
Instruction for packing and unpacking the unit
► Packing the unit as below procedure
- Assemble Cushion Left and Cushion Right to the both sides of indoor unit.
- Open the Packing Case and Put the set into it.
- Seal the Packing Case.
► Unpacking the unit as below procedure
- Open the Packing Case and move the set.
- Disassemble Cushion Left and Cushion Right from the both sides of indoor unit.
Technical Specifications
| MODEL | AM112JNCDKH/TK | AM140JNCDKH/TK |
|---|---|---|
| CLIMATES CLASS | T1 | T3 |
| RATED VOLTAGE & FREQUENCY | 220 – 240 V~ 50 / 60 Hz | 220 – 240 V~ 50 / |
60 Hz
RATED CURRENT| COOLING| 0.94 A| 0.94 A| 1.45 A| 1.45 A
HEATING (H1)| 0.83 A| 1.45 A
RATED POWER INPUT| COOLING| 92.00 W| 92.00 W| 160.00 W| 160.00 W
HEATING (H1)| 80.00 W| 160.00 W
EER| COOLING| –| –| –| –
HEATING (H1)| –| –
NET WEIGHT| 33.5 kg| 42.5 kg
DIMENSIONS OF THE UNIT [W×H×D]| 1350×675×235 mm| 1650×675×235 mm
COUNTRY OF ORIGIN| MADE IN CHINA| MADE IN CHINA
QUESTIONS OR COMMENTS?
| COUNTRY | CALL | OR VISIT US ONLINE AT |
|---|---|---|
| U.A.E | 800-SAMSUNG (800 – 726 7864) | [www.samsung.com/ae/support |
](http://www.samsung.com/ae/support)(English)
www.samsung.com/ae_ar/support (Arabic)
OMAN| 800-SAM CS (800-72627)
KUWAIT| 183-CALL (183-2255)
BAHRAIN| 8000-GSAM (8000-4726)
QATAR| 800-CALL (800-2255)
EGYPT| 08000-7267864
16580
WhatsApp 010 000 16580|
www.samsung.com/eg/support
ALGERIA| 3004|
www.samsung.com/n_africa/support
TUNISIA| 80 1000 12
MOROCCO| 080 100 22 55
PAKISTAN| 0800-Samsung (7267864)|
www.samsung.com/pk/support
JORDAN| 0800-22273
06-577-7444
WhatsApp +962-79-777-742|
www.samsung.com/levant/support
Lebanon| 1598
WhatsApp +962-79-777-7421
Iraq| 80010080
WhatsApp +962-79-777-7421
IRAN| 021-8255|
www.samsung.com/iran/support
SAUDI ARABIA| 8002474357 (800 (08:00 ~ 20:00 HELP) From Inside
Saudi Arabia
+966112614718 From outside Saudi Arabia
(Call charges may be applied)
Digital services (24/7 HELP)|
www.samsung.com/sa_en/support
(English)
www.samsung.com/sa/support (Arabic)
Israel| *6963|
www.samsung.com/il/support/
Palestine| 1800-792447|
www.samsung.com/ps/support/
Türkiye| 444 77 11|
www.samsung.com/tr/support
RUSSIA| 8-800-555-55-55|
www.samsung.com/ru/support
GEORGIA| 0-800-555-555|
www.samsung.com/ru/support
ARMENIA| 0-800-05-555|
www.samsung.com/ru/support
AZERBAIJAN| 0-88-555-55-55|
www.samsung.com/ru/support
KAZAKHSTAN| 8-10-800-500-55-500 (GSM: 7799)|
www.samsung.com/kz_ru/support
UZBEKISTAN| 00-800-500-55-500 (GSM: 7799, 0799 (Uztelecom))|
www.samsung.com/uz_ru/support
KYRGYZSTAN| 00-800-500-55-500 (GSM: 9977)|
www.samsung.com/kz_ru/support
TAJIKISTAN| 8-10-800-500-55-500 (GSM: 8888)|
www.samsung.com/kz_ru/support
MONGOLIA| 1800-25-55|
www.samsung.com/kz_ru/support
UKRAINE| 0-800-502-000|
www.samsung.com/ua/support
BELARUS| 810-800-500-55-500|
www.samsung.com/ru/support
MOLDOVA| +373-22-667-400|
www.samsung.com/ua/support/moldova
INDONESIA| 021-5699-7777
0800-112-8888 (All Product, Toll Free)
0800-112-7777 (All Product, Toll Free)|
www.samsung.com/id/support
Air conditioner
User manual
AM∗∗JNCD∗∗
- Thank you for purchasing this Samsung air conditioner.
- Before operating this unit, please read this user manual carefully and retain it for future reference.
DB68-06703A-09
Documents / Resources
|
SAMSUNG AM-JNCD Air
Conditioner
[pdf] User Manual
DB68-06703A-09, AM-JNCD, AM-JNCD Air Conditioner, Air Conditioner, Conditioner
---|---