GE APPLIANCES GUD37EE Washer Dryer Owner’s Manual

GE APPLIANCES GUD37EE Washer Dryer

THANK YOU FOR MAKING GE APPLIANCES A PART OF YOUR HOME.
Whether you grew up with GE Appliances, or this is your first, we’re happy to have you in the family.
We take pride in the craftsmanship, innovation, and design that goes into every GE Appliances product, and we think you will too. Among other things, registration of your appliance ensures that we can deliver important product information and warranty details when you need them.
Register your GE appliance now online. Helpful websites and phone numbers are available in the Consumer Support section of this Owner’s Manual. You may also mail in the pre-printed registration card included in the packing material.

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING

To reduce the risk of death, fire, explosion, electric shock, or injury to persons when using your appliance, follow basic precautions, including the following:

• DO NOT wash or dry articles that have been previously cleaned in, washed in, soaked in or spotted with gasoline, dry-cleaning solvents, or other flammable or explosive substances, as they give off vapors that could ignite or explode.
• DO NOT place items exposed to cooking oils in your dryer. Items contaminated with cooking oils may contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to contaminated loads, the final part of the tumble dryer cycle occurs without heat (cool-down period). Avoid stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.
• DO NOT add gasoline, dry-cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using a washing machine, turn on all hot-water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, DO NOT smoke or use an open flame during this time.
• DO NOT allow children to play on or in this appliance. Close supervision of children is necessary when this appliance is used near children. Before the appliance is removed from service or discarded, remove the door and lid to the drying and washing compartments. Failure to follow these instructions may result in death or injury to persons.
• DO NOT reach into the appliance if the drum, tub or agitator is moving to prevent accidental entanglement.
• DO NOT dry articles containing foam rubber or similarly textured rubber-like materials.
• Clean lint screen before or after each load.
• DO NOT operate the dryer without the lint filter in place.
• Follow all fabric care instructions and warnings to prevent the melting of garments or damage to the appliance.
• DO NOT use fabric softeners or products to eliminate static unless recommended by the manufacturer of the fabric softener or product.
• DO NOT store combustible materials, gasoline or other flammable liquids near the dryer. Keep the area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint, dust, and dirt.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service personnel.
• DO NOT install or store this appliance where it will be exposed to the weather.
• DO NOT tamper with controls.
• DO NOT repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user-repair instructions that you understand and have the skills to carry out.
• DO NOT operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts including a damaged cord or plug.
• Unplug the appliance or turn off the circuit breaker before servicing. Pressing the Power or Start/Pause button DOES NOT disconnect power.
• DO NOT spray any type of aerosol into, on or near the appliance, at any time. DO NOT use any type of spray cleaner when cleaning the dryer interior. Hazardous fumes or electrical shock could occur.
• DO NOT store items that may burn or melt (such as clothing, paper material, plastics or plastic containers, etc.) on top of the appliance nor hang them from the door.
• DO NOT climb on or stand on this unit.
• See “ELECTRICAL CONNECTION INFORMATION” located in the Installation Instructions for grounding instructions.

ADDITIONAL WASHER SAFETY

START-UP SEQUENCE

• Any time the washer is being started or restarted after the washer lid has been opened and closed, the washer will turn on the cold water valve for two short periods followed by a 10-second pause before continuing. If the lid is opened during this period, the washer will pause. You will have to push the Start button again to restart the cycle.

AUTOMATIC DRAIN SEQUENCE

• The machine will automatically drain any time the lid is left open for more than 15 minutes and water is present.
• The machine will automatically drain if left in a paused state with the lid closed for more than 24 hours and water is present.

WHEN NOT IN USE

• Turn off water faucets to minimize leakage if a break or rupture should occur. Check the condition of the fill hoses; GE Appliances recommends changing the hoses every 5 years.

Proper Disposal of your Appliance

• Dispose of or recycle your appliance under Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.
• Consider recycling options for your appliance packaging material.

ADDITIONAL GAS DRYER WARNINGS

WARNING – Fire or Explosion Hazard

Failure to follow safety warnings exactly could result in serious injury, death, or property damage.

• DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS:
• DO NOT try to light any appliance.
• DO NOT touch any electrical switch; DO NOT use any phone in your building.
• Clear the room, building, or area of any occupants.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
• Installation and service must be performed by a qualified installer, service agency, or gas supplier.

Getting started – Washer

WARNING

• To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY WARNING INFORMATION before operating this appliance.
• Throughout this manual, features and appearance may vary from your model.

Step 1

• Add fabric softener (optional)
• Add bleach (optional).

Step 2

• Loosely add items. Overloading may negatively impact wash performance. See page 11 for suggested loading.
• Add detergent

Step 3

• Turn the WASHER CYCLES knob to “wake up” the washer before each use. The LED lights will turn on when the washer is awake and ready to use.
• Select the desired wash cycle.
• Select additional settings.

Step 4

• Close lid.
• Press the Start button.

NOTE: This appliance is designed so that the washer and dryer can be operated at the same time.

Getting started – Washer

LID LOCKED

• Your washer has a security system that prevents opening the lid during the spin cycle. The lid lock prevents anyone (especially children) from reaching into the washer while the basket is spinning. The lid lock will be released within 5 seconds after the basket stops spinning.
• Trying to open the lid while locked could result in injuries. If the lid does not unlock after spinning, please contact the service.

NOTE: If there is a power outage the lid lock can take 3 minutes to release.

Washer Cycles
The washer cycle controls the type of washing process. The cycle selector knob can be turned in either direction.
Turning the knob after starting a cycle will stop the washer and change the cycle to the new selection. Press Start to begin the new cycle selection.
The chart below will help you match the items to be washed with the best washer cycle settings. For optimal performance, select the cycle that most closely matches the items being washed. Selections shown in bold are the recommended settings for that cycle.

Off – The washer is turned off and the Start button does not function.

NOTE: When the control is turned Off, the Status lights are off.
NOTE: The cycle selector does not rotate during the operation of the washer.

Cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing.| Colors Medium/ Normal| Hot Warm Colors Cool Cold

Tap Cold

| Use Colors Medium/Normal cycle for normal, regular, or typical use for washing up to a full load of normally soiled cotton clothing. Choose the Warm or Hot water temperature selection as appropriate for your clothes load for a higher degree of cleaning. Incorporates multi-stage fills and wash periods to provide optimal fabric care.
Whites and household linens| Whites| Hot Warm Colors Cool Cold

Tap Cold

| Cycle tailored to clean and brighten your whites.
Large coats, bedspreads, mattress covers, sleeping bags, and similar large bulky items.| Bulky Items| Hot Warm Colors Cool Cold

Tap Cold

| Provides a max fill wash water level to wash bulky items. Also incorporates a deep fill rinse to effectively rinse bulky items.
Casual clothes, lightly soiled office wear.| Casuals| Hot Warm Colors Cool Cold

Tap Cold

| Wash cycle tailored to care for casual clothes and office wear items. Incorporates multi-stage fills and wash periods to provide optimal fabric care.
Lingerie and special care fabrics with light soil.| Delicates| Hot Warm Colors Cool Cold Tap Cold| Utilizes a gently agitated profile and a low spin speed to provide special care to delicate fabrics. It is recommended to place small or ultra-delicate items in mesh bags before washing.
Small loads of lightly soiled items that are needed in a hurry.| Speed Wash| Hot Warm Colors Cool Cold

Tap Cold

| Utilizes an expedited wash cycle and time-saving continuous spray rinse to clean small lightly soiled loads in the fastest time possible.
Wet load of items. For items that need only to be rinsed, use this cycle with the 2nd Rinse option (on some models).| Drain & Spin| | Utilizes a high-speed spin to extract water from wet items. For items that need to be rinsed, select the 2nd Rinse option (on some models) when using this cycle.

Deep Rinse
Set this option when adding fabric softener to the washer.
Status lights
The Status lights show the stage the washer is in. When the selector knob is set to a new cycle, the Status lights will flash momentarily, showing the stages the cycle will go through.

being opened while the washer is in the spin cycle or coasting to a stop.

NOTE: If the Status lights are blinking, the operation of the washer has been paused. To resume operation press the Start button (the lid must be closed).

Temperature

• Select the water temperature for the washer cycle (all rinses use cold water). Always follow the fabric manufacturer’s care label or instructions when laundering.
• Tap Cold* uses incoming tap water, which can provide energy savings. For all other temperature selections, a mixture of hot and cold water is used to achieve the ideal temperature for each temperature setting.
• Please note that some detergents do not fully dissolve in very cold water. If you experience this, it is recommended you choose a setting other than Tap Cold.

Load Size (on some models)

• Loosely load clothes no higher than the top row of holes in the washer basket.
• Precise Fill – This selection automatically provides the correct amount of water suited to the size and type of load placed in the unit.
• If you prefer to manually select the water level, select Small through Super. While Precise
• Fill is best for most loads and general washing, you may want to manually select the load size for specialty items such as bulky, lightweight comforters or pillows, where you want to ensure a larger water level is applied. Manual load size selections should be made for wet items placed in the washer, such as soaked towels or garments.

Options (on some models)

• Pre-Soak 15 mins. – This option begins with a brief agitation, soaks for this specified period, and then moves through the rest of the cycle automatically.
• 2nd Rinse – When you use extra detergent or bleach to clean heavily soiled clothes, use the 2nd Rinse option to better remove additional residues.
• Pre-Soak + 2nd Rinse – Turns both options on.
• Off – Turns these options off.

Start

• Press Start to begin the cycle. With the lid closed pressing Start again will pause the cycle and Status lights will blink.
• To continue the cycle, close the lid and press Start again. The water fill will continue with the lid opened, except when Precise Fill (on some models) is selected as the load size. The lid must be closed to continue filling when Precise Fill (on some models) is selected.
• If the lid is opened during the cycle, the cycle will pause and the Status lights will blink. To resume the cycle, close the lid and press Start.
• If the machine is paused for more than 24 hours, the cycle will be canceled. To stop the cycle, turn the Cycle Selector to the Off position. NOTE: The machine will automatically cancel and drain when water is present and the lid is left open for
• 15 minutes or the unit is left in a paused state for 24 hours with the lid closed. Select cycle and press Start to begin a new cycle.

Consumer Help Indicator

Your washer is equipped with a Consumer Help Indicator (CHI). CHI is our way of communicating a simple remedy for some situations that you can perform without the need to call for service. The chart below describes the helpful lights you may notice flashing on the display.

Spin and Rinse

lights blinking

| If an out-of-balance condition is detected by the washer, the Spin and Rinse lights will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion. When this occurs, the washer is taking action to correct the out-of-balance condition and complete the cycle normally. In some cases, the washer may not be able to balance the load and spin up to full speed. If you notice the load is wetter than normal at the end of the cycle, redistribute the load evenly in the wash basket and run a Drain and spin cycle.
---|---
Wash and Rinse lights blinking (Water not entering washer)| Check your house water supply. Did you forget to turn on one or both supply valves after installation or coming back from vacation? As soon as the lights start to flash, the washer will initiate a 4-minute lock-out period. The washer controls won’t respond/change during this time. After the 4 minutes, you can begin your cycle again. If you try to bypass the lock-out period by unplugging the washer, the 4-minute timer will start over again.
Lid Locked light| The lid lid-locked light will flash if 3 cycles have been started without opening the lid. The washer will not start another cycle until the lid is opened. Try opening, then closing the lid and starting a new cycle. If the problem persists, call GE Appliances at 800. GE.CARES (800.432.2737) for service.

Fabric Softener Dispenser (on models with an agitator)
The fabric softener dispenser automatically releases the liquid fabric softener at the proper time during the cycle.
Do not stop the washer during the first spin. This will cause the dispenser to empty too soon.
To use, follow these steps

1. Make sure the dispenser is securely attached to the agitator.

2. Use only diluted liquid fabric softener. Pour into the dispenser, using the amount recommended on the package.
   Never pour fabric softener directly on clothes. It may stain them.
   NOTE: Do not pour bleach into the FABRIC SOFTENER dispenser.

3. Add water to the dispenser until it reaches the maximum fill line.

4. Select the Deep Rinse button on the control panel for proper dispersion of the fabric softener.

Fabric Softener (on models with an infusor)

1. Select the Deep Rinse button on the control panel.
2. Add diluted liquid fabric softener during the rinse cycle or use a fabric softener ball.

Liquid Bleach Funnel
The water fill dilutes liquid chlorine bleach as the washer fills for the washer cycle.

• Check clothing care labels for special instructions.
• Measure liquid bleach carefully, following the instructions on the bottle.
• Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket.
• Do not pour powdered bleach into the bleach funnel.
• Before starting the washer, pour the measured amount of bleach directly into the bleach funnel. Avoid splashing or over-filling dispensers. If you prefer to use powdered bleach, add it to the wash basket with your detergent.
• Do not mix chlorine bleach with an oxi pre-treatment, ammonia, or acids such as vinegar and/or rust remover. Mixing can produce a toxic gas which may cause death.

NOTE: Do not pour bleach into the FABRIC SOFTENER dispenser.

Always follow the fabric manufacturer’s care label when laundering

Sorting Wash Loads
Sort by color (whites, lights, colors), soil level, fabric type (sturdy cotton, easy care, delicates) and whether the fabric produces lint (terry cloth, chenille) or collects lint (velveteen, corduroy). Wash lint producers such as cotton towels and socks separate from lint collectors including synthetic garments and dress pants.

WARNING- Fire Hazard

• DO NOT wash fabrics soiled with flammable liquids or cleaning solvents.
• No washer can completely remove oil.
• DO NOT wash or dry anything that has been soaked in or spotted with any type of oil (including cooking oils).
• DO NOT reach into the washer until all moving parts have stopped.
• Doing so can result in death, explosion, fire or amputation.

Loading the Washer (on models with an agitator)
Load dry items loosely, no higher than the top row of holes in the washer basket. When loading wet items, make sure you set the load/water level high enough to allow the items to move freely. To add items after washer has started, press Start/Pause. Lift the lid and submerge additional items next to the agitator. Close the lid and press Start to resume.

• Do not wrap long items like sheets or pants around the agitator.
• Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
• Agitation will not start with the lid up.

Loading the Washer (on models with an infusor)
Load dry items loosely in the washer basket. For best results, load items evenly and loosely around the outside of the basket, filling in towards the center on larger loads.
To add items after the washer has started, press Start/Pause. Lift the lid and submerge additional items around the outside of the basket. Close the lid and press Start to resume.

• Do not place large items such as sheets, blankets, and towels across the Infusor. Load them around the outside of the basket.
• Do not wash fabrics containing flammable materials (waxes, cleaning fluids, etc.).
• Wash action will not start with the lid up.

Proper Use of Detergent

• Using too little or too much detergent is a common cause of laundry problems.
• Use less detergent if you have soft water, a smaller load or a lightly soiled load.
• For spots, apply pre-treatment to items as recommended on the product label. Application should be made in the basket to prevent overspray which may cause the coloring on the lid or graphics to fade.
• Place detergent packets in the bottom of the wash basket before adding clothes.
• We recommend the use of High-Efficiency detergents such as in your energy-efficient washer. HE detergents are formulated to work with low-water wash and rinse systems.
• HE detergents reduce the over-sing problems commonly associated with regular detergents.
• When using high-efficiency or concentrated detergents, consult the product label to determine the amount required for optimum performance. Excessive detergent will negatively impact wash performance.

WiFi Connect (For customers in the United States only)

• Your laundry center’s washer is GE Appliances WiFi Connect compatible using the optional GE Appliances ConnectPlus module.
• To connect this appliance to the internet you will need to purchase a GE Appliances ConnectPlus and attach the module to your appliance through the communication port in the appliance. The GE Appliances ConnectPlus will allow your appliance to communicate with your smartphone for remote appliance monitoring and notifications.
• To turn off (disable) your appliance’s WiFi feature, unplug the GE Appliances ConnectPlus module from the appliance communication port.
• Please visit www.GEAppliances.com/connect to learn more about connected appliance features and to learn what connected appliance apps will work with your smartphone.
• WiFi Connectivity: For assistance with the appliance or the ConnectPlus network connectivity, please call GE Appliances Connected Home Support at 800.220.6899.
• Visit your local authorized GE Appliances Parts distributor or order by phone at 800.661.1616 during normal business hours.
• Part Number Accessory
• PBX10W00Y0 WiFi ConnectPlus module

Care And Cleaning

Exterior of the Washer
Immediately wipe off any spills with a damp cloth.

• Interior of the Washer Leave the lid open after washing to allow moisture to evaporate. If you want to clean the basket, use a clean soft cloth dampened with liquid detergent; then rinse. (Do not use harsh or gritty cleaners.)

Cleaning the Fabric Softener Dispenser (on some models)

1. Remove the dispenser from the top of the agitator.
2. Separate the dispenser cup from the cover by grasping the top and pushing down on the inside of the cup with your fingers. The Dispenser cup will pop free from the cover.
3. To clean the dispenser, soak both the dispenser cup and the dispenser cover in the following solution:
   • 1 US gallon (3.8 liters) warm water
   • 1/4 cup (60 ml) heavy-duty liquid detergent
   • 1 cup (240 ml) bleach
4. If necessary, loosen the buildup with a clean, soft cloth after soaking. Do not use a stiff brush; you may roughen the surface of the dispenser.
5. Rinse and reassemble the dispenser. Place the dispenser back on the agitator.

Water Supply Hoses
Periodically inspect all water inlet hoses for water leaks, wear, cuts, corrosion, and bulges. Replace all hoses immediately if any signs of these failures appear. All hoses should be replaced every 5 years of use to reduce the risk of hose failures and possible water damage. When replacing hoses, refer to the Installation Instructions for proper installation. DO NOT overtighten or cross thread fittings. DO NOT allow the hose to rub against sharp objects, become kinked, or become overstretched. Always ensure hose rubber gaskets are installed and free from leaks when pressurized.

Moving and Storage
Ask the service technician to remove water from the drain pump and hoses. Do not store the washer where it will be exposed to the weather.
Long Vacations
Be sure the water supply is shut off at the faucets. Drain all water from the hoses and water filter pump area if the weather is below freezing.

WARNING: To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY  INFORMATION before operating this appliance.

WARNING – Fire Hazard

• Keep flammable materials and vapors, such as gasoline, away from the dryer.
• DO NOT dry anything that has ever had anything flammable on it (even after washing).
• No washer can completely remove oil.
• DO NOT dry anything that has ever had any type of oil on it (including cooking oils).
• Items containing foam, rubber, or plastic must be dried on a clothesline.
• Failure to do so can result in death, explosion, or fire.

Throughout this manual, features and appearance may vary from your model.

For models without E-Dry

• Loosely add items.
• Close door.
• Select a dry cycle.
• Press the Start button.

NOTE: The dryer will not start with the door open.

IMPORTANT: Clean the lint filter each time you use the dryer.

NOTE: This appliance is designed so that the washer and dryer can be operated at the same time.

Dryer Cycles

recommended to put small or ultra-delicate items in mesh bags.
Timed Dry| Set the Cycle Selector at the desired drying time.
30 Min. (Damp Dry)| For leaving items partially damp.
Dewrinkle (20 Min.)| Remove wrinkles from items that are clean and dry or that are very lightly damp.
Quick Fluff (10 Min.)| For freshening or fluffing up already dry clothing, fabrics, linens, and pillows. Provides 10 minutes of no heat tumbling.

Fabric Care/Temperature

permanent press.
Delicates (Low Heat)| For delicates, synthetics, and items labeled tumble dry low.
Quick Fluff (No Heat)| For fluffing items without heat. Use the Timed Dry cycle.

• Automatic cycles determine fabric dryness and provide automatic sensor drying. The timer does not rotate during the cycle until the thermostats sense that the clothes are dry, then the timer rotates automatically to Off.
• Select Less Dry if you want your clothes slightly damp at the end of the drying cycle.
• Select More Dry if you want them to feel drier. Timed Dry cycle runs for a selected time.

Timed Cycle

Start – Close the dryer door. Press Start. Opening the door during operation will stop the dryer. To restart the dryer, close the door and select Start to complete the cycle.

For models with E-Dry

• Loosely add items.
• Close door.
• Select a dry cycle.
• Select Temperature if using Time Dry.
• Press E-Dry (optional)
• Press the Start button.

NOTE: The dryer will not start with the door open.

IMPORTANT: Clean the lint filter each time you use the dryer.

NOTE: This appliance is designed so that the washer and dryer can be operated at the same time.

Dryer Cycles

recommended to put small or ultra-delicate items in mesh bags.
Time Dry| Set the Cycle Selector at the desired drying time.
30 Min. (Damp Dry)| For leaving items partially damp.
20 Min. (Dewrinkle)| Remove wrinkles from items that are clean and dry or that are very lightly damp.
10 Min. (Quick Fluff)| For freshening or fluffing up already dry clothing, fabrics, linens, and pillows. Provides 10 minutes of no heat tumbling.

• Automatic cycles determine fabric dryness and provide automatic sensor drying. The timer does not rotate during the cycle until the thermostats sense that the clothes are dry, then the timer rotates automatically to Off.
• Select Less Dry if you want your clothes slightly damp at the end of the drying cycle.
• Select More Dry if you want them to feel drier. The time Dry cycle runs for a selected time.

Time Cycle

Use Time Dry with Temperature set to Medium to dry bulky items such as bedspreads and comforters.

Temperature (Fabric Care) – For use with Time Dry settings only

permanent press.
Low (Delicates)| For delicates, synthetics, and items labeled tumble dry low.
No Heat (Quick Fluff)| For fluffing items without heat. Use the Timed Dry cycle.

• Temperature is automatically set according to fabric type and is not adjustable:
• Regular heat = Cottons; Medium heat = Casuals; Low heat = Delicates.

E-Dry
Reduces total energy consumption on automatic cycles by adjusting certain heat settings.
The E-Dry selection can be used with Cottons only. NOTE: Cycle time will change when E-Dry is selected.
Energy Star® models are tested on Cottons cycle with default settings to determine the energy use rating of this dryer. The E-Dry option will default only for Cottons at Medium Dry/Normal and More Dry settings. Temperature settings on Regular are specifically designed for this cycle to reduce energy consumption. For optimal energy savings, turn E-Dry on. For optimal drying times, turn E-Dry off. Energy savings will vary across loads.

Start – Close the dryer door. Press Start. Opening the door during operation will stop the dryer. To restart the dryer, close the door and select Start to complete the cycle. A chime will sound at the end of the dry cycle.

WiFi Connect (For models GUD37EE, GUD27EE, and GUD27GE only, and customers in the United States only)

• Your laundry center’s dryer is GE Appliances WiFi Connect compatible using the optional GE Appliances ConnectPlus module.
• To connect this appliance to the internet you will need to purchase a GE Appliances ConnectPlus and attach the module to your appliance through the communication port in the appliance. The GE Appliances ConnectPlus will allow your appliance to communicate with your smartphone for remote appliance monitoring and notifications.
• To turn off (disable) your appliance’s WiFi feature, unplug the GE Appliances ConnectPlus module from the appliance communication port.
• Please visit www.GEAppliances.com/connect to learn more about connected appliance features and to learn what connected appliance apps will work with your smartphone.
• WiFi Connectivity: For assistance with the appliance or the ConnectPlus network connectivity, please call GE Appliances Connected Home Support at 800.220.6899.
• Visit your local authorized GE Appliances Parts distributor or order by phone at 800.661.1616 during normal business hours.
• Part Number Accessory
• PBX10W00Y0 WiFi ConnectPlus module

Venting the Dryer

For the best drying performance, the dryer needs to be properly vented. The dryer will use more energy and run longer if it is not vented to the specifications below. Carefully follow the details on Exhausting in the Installation Instructions.

WARNING – Fire Hazard

• This dryer MUST be exhausted to the outdoors.
• Use only 4” rigid metal ducting for the home exhaust duct.
• Use only 4” rigid metal or UL-listed dryer transition duct to connect the dryer to the home exhaust.
• DO NOT use a plastic vent.
• DO NOT exhaust into a chimney, kitchen exhaust, gas vent, wall, ceiling, attic, crawl space, or concealed space of a building.
• DO NOT install a screen in or over the exhaust duct.
• DO NOT install a booster fan in the exhaust duct.
• DO NOT use ducts longer than specified in the exhaust length table.
• Failure to follow these instructions can result in death or fire.

The ductwork that runs through an unheated area or that is near air conditioning should be insulated to reduce condensation and lint build-up.

Care and Cleaning – Dryer

The Exterior: Wipe or dust any spills or washing compounds with a damp cloth. The dryer control panel and finishes may be damaged by some laundry pretreatment soil and stain remover products. Apply these products away from the dryer. The fabric may then be washed and dried normally. Damage to your dryer caused by these products is not covered by your warranty.
The Lint Filter: Clean the lint filter before each use. Slide out the grid that covers the filter. Run your fingers across the filter. A waxy buildup may form on the lint filter from using dryer-added fabric softener sheets. To remove this buildup, wash the lint screen in warm, soapy water. Dry thoroughly and replace. Do not operate the dryer without the lint filter and grid in place. Have a qualified technician vacuum the lint from the dryer once a year.

Dryer Interior and Duct: The interior of the appliance and exhaust duct should be cleaned once a year by qualified service personnel.
The Exhaust Duct: Inspect and clean the exhaust ducting at least once a year to prevent clogging. A partially clogged exhaust can lengthen the drying time.
Follow these steps

1. Turn off the electrical supply by disconnecting the plug from the wall socket.
2. Disconnect the duct from the dryer.
3. Vacuum the duct with the hose attachment and reconnect the duct.

The Exhaust Hood: Check with a mirror that the inside flaps of the hood move freely when operating. Make sure that there is no wildlife (birds, insects, etc.) nesting inside the duct or hood.

Troubleshooting

Troubleshooting Tips – Washer

carefully. Use less soap if you have soft water, a smaller load, or a lightly soiled load.
Water leaks| Using too much detergent| Use less detergent. Use less soap if you have soft water, a smaller load, or a lightly soiled load.
Fill hoses or drain hoses is improperly connected| Make sure hose connections are tight at faucets and rubber washers are installed. Make sure the end of the drain hose is correctly inserted in and secured to the drain facility.
Household drains may be clogged| Check household plumbing. You may need to call a plumber.
Constant water pressure to fill hoses at the water source| Tighten the hoses at the faucets and turn the water off after each use. Check the condition of fill hoses; they should be replaced every 5 years.
The water temperature seems incorrect| Cooler water temperatures provide improved energy efficiency| New laundry detergents have been formulated to work with cooler water temperatures without affecting wash performance.
The water supply is turned off or improperly connected| Turn both hot and cold faucets fully on and make sure the hoses are connected to the correct faucets.
Water valve screens are stopped up| Turn off the water source and remove the water connection hoses from the upper back of the washer. Use a brush or toothpick to clean the screens in the machine. Reconnect the hoses and turn the water back on.
The house water heater is not set properly| Make sure the house water heater is delivering water at 120°F–140°F (48°C– 60°C).
Water is pumped out before the cycle is complete| Water was left in the unit for 24 hours with the lid closed or 15 minutes with the lid open| The previous cycle has been canceled. Close the lid, select the new cycle, and start the machine.
Water won’t drain| The drain hose is kinked or improperly connected| Straighten the drain hose and make sure the washer is not sitting on it. The top of the drain outlet should be less than 8 ft (2.5 m) above the floor.
The washer pauses during the spin cycle| This is normal| The washer may pause during the spin cycle to remove soapy water more efficiently.
Can hear but not see water at the end of the cycle| This is normal| The pump leaves a little water in its intake and this is diluted with clean rinse water.
The water level seems low| This is normal| Water may not cover the top level of the clothes. This is normal for this high-efficiency washer.
Water levels lower than the previous washer| This is normal for a high- efficiency washer with an infusor| A washer with an infusor is a high- efficiency washing machine. This system requires less water while providing effective cleaning action. You may notice that the water level is lower than on your previous washer.
Water siphoning out of the washer| The drain standpipe is too low or the hose too far into the standpipe| The drain hose must exceed 30” in height at some point between the washer back and the drain pipe. Use an anti-siphon clip. See the Installation Instructions.
Operation| Possible Causes| What to do
---|---|---
The washer won’t operate| Washer is unplugged| Make sure the cord is plugged securely into a working outlet.
The water supply is turned off| Turn both hot and cold faucets fully on.
Controls not set properly| Check controls.
The lid is open—the safety feature prevents agitation and spinning when the lid is up| Close the lid and reset the cycle, to the beginning, if necessary.
The circuit breaker/fuse is tripped/blown| Check house circuit breakers/fuses. Replace fuses or reset the breaker. The washer should have a separate outlet.
Electronics need reset| Unplug the washer, wait 2 minutes, plug it back in, and press Start.
The start was not pressed| Press Start.
Operation| Possible Causes| What to do
---|---|---
Movement inside the machine when shut off| The shifting mechanism disengages the motor| When the machine is manually turned off, the shifter will disengage the motor before completely shutting down.

If the lid is raised before the motor is disengaged, it will resume when the lid is closed.

Short spray and delay after pushing the Start button| The lid was opened and closed between cycle selection and start| This is normal. See START-UP SEQUENCE in the Safety Instructions section.
The washer spins and pauses at the

beginning of cycles

| This is normal| The washer is sensing the load.
The washer pauses during the wash cycle| The Soak Option was chosen| This is normal. The washer alternates between agitating and soaking during these cycles to get your clothes cleaner with less wear.
This is normal| Many cycles incorporate a series of soaks within the agitation period to get your clothes clean with less wear.
Basket seems loose| The basket moves or rotates freely| The washer basket does not have a traditional brake. The washer basket will move freely. This is normal.
Spin time longer than the previous washer| This is normal for a high- efficiency washer with an infusor| A washer with an infusor is a high- efficiency washing machine. Extra spin time typically reduces dryer time/energy usage (i.e. reduces total energy when using both a washer and a dryer). You may notice that the spin time is longer than on your previous washer.
Blinking Spin light or Spin light on at end of the cycle| Out-of-balance conditions have been detected| Allow the cycle to continue and finish.

If the load is wet at the end of the cycle, even out the load and run a

Drain & Spin cycle.

selected matches the load you are washing. Some fabrics will feel wetter when rinsed with cold water.
Wash load out of balance| Redistribute the load in the washer and run through Drain & Spin cycle.
Colored spots| Incorrect use of fabric softener| Check the fabric softener package for instructions and follow directions for using the dispenser.
Pretreat stain and rewash.
Dye transfer| Sort white or lightly colored items from dark colors
Grayed or yellowed clothes| Detergent amount| Be sure to follow the detergent manufacturer’s directions.
Hard water| Use a water conditioner like Calgon brand or install a water softener.
The water is not hot enough| Make sure the water heater is delivering water at 120°F–140°F (48°C– 60°C).
Washer is overloaded| Select load size to match clothes load.
Dye transfer| Sort clothes by color. If the fabric label states to wash separately, unstable dyes may be indicated.
Lint or residue on clothes| Clothes are air or line-dried| If you do not dry your clothes with a clothes dryer, your clothes may retain more lint.
Incorrect sorting| Separate lint producers from lint collectors.
Washing too long| Wash small loads for a shorter time than larger loads
Detergent not dissolving| Add detergent as the wash basket fills with water before you load clothes.
Try a liquid detergent.
Use warmer water temperatures.
Overloading| Load clothes no higher than the top row of holes in the washer basket.
Incorrect use of fabric softener| Check the fabric softener package for instructions and follow directions for using the dispenser.
Performance| Possible Causes| What to do
---|---|---
Pilling| Result of normal wear on poly-cotton blends and fuzzy fabrics| While this is not caused by the washer, you can slow the pilling process by washing garments inside out.
Snags, holes, tears, rips or excessive wear| Pins, snaps, hooks, sharp buttons, belt buckles, zippers, and sharp objects left in pockets| Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and sharp buttons.
Turn knits (which snag easily) inside out.
Undiluted chlorine bleach| Check bleach package instructions for the proper amount.
Never add undiluted bleach to wash or allow clothes to come in contact with undiluted bleach.
Chemicals like hair bleach or dye,

permanent wave solution

| Rinse items that may have chemicals on them before washing.
Wrinkling| Improper sorting| Avoid mixing heavy items (like work clothes) with light items (like blouses).
Try a fabric softener.
Overloading or incorrect water level| Load your washer so clothes have enough room to move freely with water covering all of the clothes.
Incorrect wash and dry cycles| Match Cycle selection to the type of fabric you are washing (especially for easy care loads).
Repeated washing in water that is too hot| Wash in warm or cold water.
Sounds| Possible Causes| What to do
---|---|---
“Metallic clicking”| The shifter mechanism is engaging or disengaging| The drive system will engage at the start of agitate and disengage when agitate is complete. This occurs multiple times during the wash.
Back and forth “swoosh” or light “clicking” sound during agitate| Electric motor reversing direction| This sound is the motor rotating back and forth to agitate your laundry.
Quick short agitation sounds| Clothing redistribution| At different periods of the agitation phase, the motor makes short agitation strokes to redistribute the load.
“Click” when the water stops filling| Relay switch| The relay makes a clicking sound when activated. The water level activates the relay and stops filling.
“Clicking” behind the control panel during the fill| Automatic Temperature Control Valve| This valve mixes in cold and hot water. The “clicking” is the valve turning on and off.
Water volume changes during the fill| Automatic Temperature Control Valve| This valve mixes in cold and hot water. The sound changes when the valves are turned on and off.
Motor “winding up” or “coasting down” in spin| Motor ramping up/down during the spin cycle| The motor will speed up incrementally during the spin cycle. When the spin is complete, it will coast until it stops.
“Humming”| Water drain pump| The drain pump will make a humming sound when pumping out water after agitation stops and continues until the spin is complete.
“Gurgling”| Water drain pump| When the pump starts drawing in air, It starts to gurgle. The washer should then begin spinning and the sound will continue until it is done spinning.

Washer sounds that may be different from your prior washer

• Clicks, water flowing, gear sounds followed by pauses, and electric hum sounds are all part of the normal wash cycle.
• To listen to and watch videos of normal washer operations, please go to
• http://products.geappliances.com/appliance/gea-support-search-content?contentid=23061 or scan the QR code.

Troubleshooting Tips – Dryer

completely into the outlet.
The fuse is blown/circuit breaker is tripped| Check the house fuse/circuit breaker box and replace the fuse or reset the breaker. Note: Most electric dryers use 2 fuses/ breakers.
The dryer doesn’t heat| The fuse is blown/circuit breaker is tripped; the dryer may tumble but not heat| Check the house fuse/circuit breaker box and replace both fuses or reset both breakers. Your dryer may tumble if only one fuse is blown or one breaker tripped.
Gas service is off| Make sure the gas shutoff at the dryer and main shutoff are fully open.
The dryer shakes or makes a noise| Some shaking/noise is normal. The dryer may be sitting unevenly| Move the dryer to an even floor space, or adjust leveling legs as necessary until even.
Greasy spots on clothes| Improper use of fabric softener| Follow the directions on the fabric softener package.
Drying dirty items with clean ones| Use your dryer to dry only clean items. Dirty items can stain clean items and the dryer.
Clothes were not completely clean| Sometimes stains which cannot be seen when the clothes are wet appear after drying. Use proper washing procedures before drying.
Lint on clothes| The lint filter is full| Clean the lint screen before each load.
Improper sorting| Sort lint producers (like chenille) from lint collectors (like corduroy).
Static electricity can attract lint| See suggestions in this section under STATIC.
Overloading| Separate large loads into smaller ones.
Paper, tissue, etc. left in pockets| Empty all pockets before laundering clothes.
Static occurs| No fabric softener was used| Try a fabric softener.
Bounce ™ Fabric Conditioner Dryer Sheets have been approved for use in all GE Appliances dryers when used by the manufacturer’s instructions.
Overdrying| Try a fabric softener.
Adjust the setting to Less Dry.
Synthetics, permanent press, and blends can cause static| Try a fabric softener.
Inconsistent drying times| Type of heat| Automatic drying times will vary according to the type of heat used (electric, natural, or LP gas), size of load, types of fabrics, wetness of clothes, and condition of exhaust ducts.
Dryer Problem| Possible Causes| What to do
---|---|---
Clothes take too long to dry| Improper sorting| Separate heavy items from lightweight items (generally, a well-sorted washer load is a well-sorted dryer load).
Large loads of heavy fabrics (like beach towels)| Large, heavy fabrics contain more moisture and take longer to dry. Separate large, heavy fabrics into smaller loads to speed drying time.
Controls improperly set| Match control settings to the load you are drying.
The lint filter is full| Clean the lint filter before every load.
Improper or obstructed ducting| Check installation instructions for proper ducting/venting.
Make sure ducting is clean, free of kinks, and unobstructed.
Check to see if the outside wall damper operates easily.
Check the Installation Instructions to make sure the dryer venting is correct.
Blown fuses or tripped circuit breaker| Replace fuses or reset circuit breakers. Since most dryers use 2 fuses/breakers, make sure both are operating.
Overloading/combining loads| Do not put more than one washer load in the dryer at a time.
Underloading| If you are drying only one or two items, add a few items to ensure proper tumbling.
Clothes are wrinkled| Overdrying| Select a shorter drying time.
Remove items while they still hold a slight amount of moisture. Select a Less Dry setting.
Letting items sit in the dryer after the cycle ends| Remove items when the cycle ends and fold or hang immediately.
Overloading| Separate large loads into smaller ones.
Clothes shrink| Some fabrics will naturally shrink when washed. Others can be safely washed but will shrink in the dryer| To avoid shrinkage, follow garment care labels exactly.
Some items may be pressed back into shape after drying
If you are concerned about shrinkage in a particular item, do not machine wash or tumble dry it.

Warranty

GE Appliances Limited Warranty

GEAppliances.com
All warranty service is provided by our Factory Service Centers or an authorized Customer Care® technician. To schedule service online, visit us at www.geappliances.com/service_and_support/, or call GE Appliances at 800. GE.CARES (800.432.2737). Please have your serial number and your model number available when calling for service. Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a GE Appliances factory service technician the ability to quickly diagnose any issues with your appliance and helps GE Appliances improve its products by providing GE Appliances with information on your appliance. If you do not want your appliance data to be sent to GE Appliances, please advise your technician not to submit the data to GE Appliances at the time of service.

One year

From the date of the original purchase

| Any part of the appliance which fails due to a defect in materials or workmanship. During this limited one-year warranty, we will also provide, free of charge, all labor and related services to replace the defective part.

What is not covered

• Service trips to your home to teach you how to use the product.
• Improper installation, delivery, or maintenance.
• Failure of the product if it is abused, misused, or used for other than the intended purpose or used commercially.
• Replacement of house fuses or resetting of circuit breakers.
• Products that are not defective or broken, or which are working as described in the Owner’s Manual.
• Damage to the product caused by accident, fire, floods, or acts of God.
• Incidental or consequential damage caused by possible defects with this appliance.
• Defects or damage due to operation in freezing temperatures.
• Damage caused after delivery.
• Product not accessible to provide required service.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

In the United States
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location for service. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights that vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General. Warrantor: GE Appliances, a Haier Company Louisville, KY 40225

In Canada
This limited warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada. If the product is located in an area where service by a GE Appliances Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Appliances Service location. Some provinces do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights that vary from province to province. To know what your legal rights are, consult your local or provincial consumer affairs office. Warrantor: MC Commercial Inc., Burlington, ON, L7R 5B6

Extended Warranties: Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it online anytime at  GEAppliances.com/extended- warranty. or call 800.626.2224 during normal business hours. GE Appliances Service will still be there after your warranty expires.

Consumer Support

GE Appliances Website
Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day of the year! You can also shop for more great GE Appliances products and take advantage of all our online support services designed for your convenience. In the US: GEAppliances.com. In Canada: GEAppliances.ca.
Register Your Appliance
Register your new appliance online at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: GEAppliances.com/register. In Canada: Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx.
Schedule Service
Expert GE Appliances repair service is only one step away from your door. Get online and schedule your service at your convenience any day of the year. In the US: GEAppliances.com/service or call 800.432.2737 during normal business hours. In Canada: GEAppliances.ca/en/support/service-request or call 800.561.3344.
Extended Warranties
Purchase a GE Appliances extended warranty and learn about special discounts that are available while your warranty is still in effect. You can purchase it online anytime. GE Appliances Services will still be there after your warranty expires. In the US: GEAppliances.com/extended- warranty or call 800.626.2224 during normal business hours. In Canada: GEAppliances.ca/en/support/purchase- extended-warranty or call 866.277.9842.
Remote Connectivity
For assistance with wireless network connectivity (for models with remote enabled), in the US visit our website at GEAppliances.com/connect or call 800.220.6899. In Canada: GEAppliances.ca/connect or call 800.220.6899.
Parts and Accessories
Individuals qualified to service their appliances can have parts or accessories sent directly to their homes (VISA, MasterCard, and Discover cards are accepted). Order online today 24 hours every day. In the US: GEApplianceparts.com or by phone at 877.959.8688 during normal business hours. In Canada: GEAppliances.ca/en/products/parts-filters- accessories or call 800.661.1616. Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Contact Us

• If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the details including your phone number, or write to:
• In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225
• GEAppliances.com/contact or call 800.626.2000
• In Canada: Director, Consumer Relations, MC COMMERCIAL INC. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3
• GEAppliances.ca/en/contact-us or call 877.994.5366

References

• Appliance Parts, Accessories & Water Filters | GE Appliances
• GE Appliances Canada | Homepage
• Connect Your Smart Appliances
• Contact Us or Get Help with Questions | GE Appliances
• Bodewell Care Protection Plans
• GEAppliances.com/register
• Appliance Repair Service and Support | GE Appliances
• Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx
• GE Appliances Support & Troubleshooting Guides by Product Category
• Connect Your Smart Appliances
• GE Appliances Service and Support by Product Line

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