GWL-MC2-SHOCK Verisure Smart Alarm User Guide
- June 16, 2024
- Verisure
Table of Contents
GWL-MC2-SHOCK Verisure Smart Alarm
Specifications
- Shock Sensor opening detector GWL-MC2-SHOCK
- Motion Photo/Video Detectors with colour camera and night vision GWL-MD-C1
- Voicepad GWL-SVK
- Central Unit GW-CU2L
- SOS Button GWL-SPB
- Remote Control GWL-KF-WR
Product Description
The Verisure alarm system consists of various devices that work together to provide comprehensive security for your home or business.
-
Shock Sensor opening detector GWL-MC2-SHOCK
This detector is designed to protect doors and windows. It features a triple detection system that is sensitive to openings, shocks, and vibrations. This allows the system to detect intruders even before they enter. -
Motion Photo/Video Detectors with colour camera and night vision GWL-MD-C1
These detectors are used to protect the interior of your home or business. When unauthorized movement is detected, they capture images that are sent to the Alarm Receiving Centre for immediate review. -
Voicepad GWL-SVK
The Voicepad allows you to easily control your alarm system. It provides a convenient way to connect and disconnect the alarm using smart keys, a numeric code, or a remote control. It also features an input reader with a speech/listening system, siren, and an SOS button for emergencies. -
Central Unit GW-CU2L
The central unit manages signals from all alarm devices and transmits them to the Verisure Alarm Receiving Centre. It ensures reliable signal transmission through Ethernet (ETH), WLAN, 4G, 3G, and GSM network connections that are immune to frequency inhibitors. -
SOS Button GWL-SPB
The SOS Button provides a discrete way to notify Verisure in case of an emergency. When triggered, Verisure will promptly review the situation and take immediate action. -
Remote Control GWL-KF-WR
The remote control allows for easy control of your alarm system.
Welcome to Verisure
Congratulations, you have just installed the Verisure Smart Alarm in your
home or business; an advanced security system designed to offer you maximum
protection and, at the same time, ensure easy and comfortable daily use.
This manual is a tool that will help you get acquainted with the alarm system
in its first uses and will serve as a consultation document in case of any
questions that may arise about the handling of your alarm. If you have any
other questions after reading the manual.
We encourage you to install the My Verisure app on your mobile or tablet. This
application will allow you to know what is happening in your home or business
at all times, remotely control your alarm system and access
any settings.
Description of the alarm system
Arming Modes
WHEN YOU LEAVE YOUR HOME OR BUSINESS
CONNECTION IN FULL MODE: When you leave your home or business and there
is no one left inside, set the alarm to away mode. With this arming mode, all
detectors are active and your property is fully protected.
WHEN YOU ENTER YOUR HOME OR BUSINESS
DISARMING: When you access your home or business, disarm the alarm. This
way, you can freely access and move throughout the installation, as the
detectors will be no longer active
WHEN YOU’RE AT HOME OR BUSINESS
ARMING IN HOME-MODE: If you are in your home or business, we recommend
connecting the alarm in home mode to stay protected. This will activate only
the detectors in the areas you configure, so you can move freely around the
rest of the installation. Note: we recommend arming the partial mode as long
as you’re inside your home or business.
WHEN YOU’RE AT HOME OR BUSINESS
ARMING IN PERIMETER MODE: The perimeter mode allows you to activate only
perimeter detectors,* so that the outer area is protected.
This feature will be available on future upgraded perimeter detectors
Control devices Description and use
Voicepad
TO CHANGE THE STATUS OF YOUR ALARM
Follow the steps below: Click the mode that you want to activate your
system in 1 , 2 , 3 , 4 or Identify how you want to arm the system through one
of the two options:
Voicepad: Understanding the LED notifications
Technical Notifications
- The Voicepad will notify you of any technical information you will need to keep your system working optimally. When you have a notification you will see two Amber lights.
- To listen to the notification, tap the microphone and then identify yourself by presenting your smart key or entering your pin code. Finally, press the “cancel/delete” button (<) and the indicator lights will turn off. The indicator lights will remain illuminated in yellow – until it is resolved.
Note: You can press the “cancel/delete” button (<) at any time to stop listening to notifications
Intrusion notifications
-
The Voicepad will also notify you of any security information you have received while your system has been armed. When you have a security notification you will see four amber LEDs.
-
The numbers associated with the device(s) that have been affected will be displayed on
the keyboard. -
Finally, to confirm that you have been informed you must press the “cancel/ delete” button (<).
Input reader: signalled by illuminated indicators
Notifications to be reviewed: forced assembly
- If when connecting your alarm it illuminates with four LEDs light up in the middle as red and yellow, it means that you must listen to the notifications before connecting the system.
- After listening to the voiceover, press the connect button again to connect the alarm.
Note: In cases where the alarm cannot be connected until the situation is resolved, the device will tell you.
Remote Control
If at any time you attempt to arm/ partially arm and you have one
window/door opened, the system will not allow you to do so and will be
signalled by the light coming on in full mode and partial mode.
Warning: SOS signal from your remote control
To send an SOS signal in case of emergency, press buttons 1 and 3
simultaneously and hold for 2 seconds.
My Verisure App
- Alarm status: the icon shows the current status of your alarm system. To modify it, you can click on the icon or use the “Connect/Disconnect” and “Other Modes” buttons.
- Photodetector shows the latest images taken by your camera detectors.
- Keys and controls show the last two events related to the keys and controls of your facility.
- Help facilitates access to our Customer Service channels to resolve any questions or incidents.
- Timeline displays all events related to your alarm system: status changes, and alarm triggers.
- More: Access all the features and settings of your alarm.
- Devices & Features: Check and configure the devices in your installation.
- Invoices: Check and download your latest bill.
- My system: Control all your security system settings (codewords, action plan, etc.)
- Help: Access to user support, frequently asked questions and guides & certificates.
- Configuration: Control security preferences, notifications and privacy.
My Verisure Download it here
**Codewords
**
Codewords are required for each interaction you have with Verisure. They serve to identify yourself (as an alarm holder) and Verisure specialists, ensuring maximum security in every interaction. We remind you of your keywords:
- Verisure Codeword: We will use this to identify ourselves when contacting you.
- Customer Codeword: We will ask for this to verify we are speaking to an authorised user.
Keywords provided to you at the time of installation are provisional
- For your safety, we strongly advise you to change them to something secure and memorable. We also recommend to update them over time.
- Go to the
section and click and < Code Words>. Click the < and edit code words> and follow the steps to modify them.
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- this device may not cause harmful interference,
- this device must accept any interference received, including interference that may cause undesired operation.”
NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, under part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used under the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Verisure Alarm Certificate
Every single device from the alarm system commercialised by Verisure has
been properly certified.
FCC ID: 2A93W-GW-CU2L
- Verisure has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment.
- This device complies with FCC radiation exposure limits. The antenna should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC ID: 2A93W-GWL-MD-C1
- Verisure has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment.
- This device complies with FCC radiation exposure limits. The antenna should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC ID: 2A93W-GWL-KF-WR
- Verisure has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment.
- This device complies with FCC radiation exposure limits. The antenna should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC ID: 2AGMK-GWL-SVK
- Telecom Design has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment.
- This device complies with FCC radiation exposure limits. The antenna should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC ID: 2A93W-GWL-MC2-SHOCK
- Verisure has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment.
- This device complies with FCC radiation exposure limits. The antenna should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
FCC ID: 2A93W-GWL-SPB
- Verisure has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment.
- This device complies with FCC radiation exposure limits. The antenna should be installed and operated with a minimum distance of 20 cm between the radiator and your body. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
- You can consult the certifications of all the devices and components that you have on contract to protect your property by calling the customer service number.
Recommendations
FAQ
- Q: How do I arm the alarm system in away mode?
- A: To arm the alarm system in away mode, you can use the key reader, the My Verisure App, or the remote control. Simply follow the instructions provided in the respective user manual or app interface to activate away mode.
- Q: Can I disarm the alarm system remotely?
- A: Yes, you can disarm the alarm system remotely using the My Verisure App or the remote control. Make sure you have the necessary credentials and follow the instructions provided in the user manual or app interface to disarm the system.
- Q: What is the purpose of the SOS button?
- A: The SOS button is designed to provide a discreet way to notify Verisure in case of emergencies. When triggered, Verisure will promptly review the situation and take immediate action to address the emergency.