Verisure GW-CU2L Smart Alarm User Guide
- June 17, 2024
- Verisure
Table of Contents
User Guide
Verisure Alarms
Welcome to Verisure
Congratulations, you have just installed the Verisure Smart Alarm in your home
or business; an advanced security system designed to offer you maximum
protection and, at the same time, ensure easy and comfortable daily use.
This manual is a tool that will help you get acquainted with the alarm system
in its first uses and will serve as a consultation document in case of any
questions that may arise about the handling of your alarm. If you have any
other questions after reading the manual.
We encourage you to install the My Verisure app on your mobile or tablet. This
application will allow you to know what is happening in your home or business
at all times, remotely control your alarm system and access any settings.
Description of the alarm system
Shock Sensor opening detector GWL-MC2-SHOCK
Protects doors and windows thanks to its triple detection system sensitive to
openings, shocks and vibrations, which allows us to detect the intruder even
before they enter.
Motion Photo/Video Detectors with colour camera and night vision GWL-
MD-C1
They protect the interior of your home or business.
When they detect unauthorised movement, they take images that are sent to our
Alarm Receiving Centre, where we check in seconds what is happening.
Voicepad GWL-SVK and Smart Keys
It allows you to easily connect and disconnect the alarm with the method of
your choice: by presenting one of the smart keys, entering a numeric code or
using the remote control.
The input reader incorporates speech/listening system, siren and an SOS button
for emergencies.
My Verisure App
Control your alarm system, monitor what’s happening in your home or business,
and contact Verisure via chat. Wherever you are, from your mobile or tablet.
Central Unit GW-CU2L
Its function is to manage signals from all alarm devices and transmit them to
the Verisure Alarm Receiving Centre.
To ensure signal transmission, it has Ethernet (ETH), WLAN, 4G, 3G and GSM
network connection which are immune to frequency inhibitors.
SOS Button GWL-SPB
The SOS Button provides the user with a discrete process to notify Verisure
that an Emergency is occurring, and you require immediate help.
When triggered, Verisure will immediately review the situation and actively
respond to the situation faced.
Remote Control GWL-KF-WR
Easily control your alarm system.
Arming Modes
WHEN YOU LEAVE YOUR HOME OR BUSINESS
CONNECTION IN FULL MODE
When you leave your home or business and there is no one left inside, set the
alarm to away mode. With this arming mode, all detectors are active and your
property is fully protected.
WHEN YOU’RE AT HOME OR BUSINESS
ARMING IN HOME-MODE
If you are in your home or business, we recommend connecting the alarm in home
mode to stay protected. This will activate only the detectors in the areas you
configure, so you can move freely around the rest of the installation.
Note: we recommend arming the partial mode as long as you’re inside your
home or business.
WHEN YOU ENTER YOUR HOME OR BUSINESS
DISARMING
When you access your home or business, disarm the alarm.
This way, you can freely access and move throughout the installation, as the
detectors will be no longer active
WHEN YOU’RE AT HOME OR BUSINESS
ARMING IN PERIMETER MODE
The perimeter mode allows you to activate only perimeter detectors, so that
the outer area is protected.
This feature will be available on future upgraded perimeter detectors
Control devices: description and use
Voicepad
- Disarm Button
- Arm Button in Perimeter Mode
- Arm Button for Home Mode
- Arm Button for Away Mode
- Keyboard and Key Reader
- Cancel/Delete
- SOS Button (Hold down until all indicators light up)
TO CHANGE THE STATUS OF YOUR ALARM
Follow the steps below:
Click the mode that you want to activate your system in 1 , 2 , 3 , 4 or
Identify how you want to arm the system through one of the two options:
Option 1
Present your smart key by placing it in the centre of the keypad ( 5 ).
Option 2
Enter your pin code
Voicepad: Understanding the LED notifications
Technical Notifications
The Voicepad will notify you of any technical information you will need to
keep your system working optimally. When you have a notification you will see
two Amber lights.
To listen to the notification, tap the microphone and then identify yourself
by presenting your smart key or entering your pin code. Finally, press the
“cancel/delete” button (<) and the indicator lights will turn off.
The indicator lights will remain illuminated in yellow – until it is resolved.
Note: You can press the “cancel/ delete” button (<) at any time to stop
listening to notifications
Intrusion notifications
The Voicepad will also notify you of any security information you have
received while your system has been armed. When you have a security
notification you will see four amber LEDs.
The numbers associated with the device(s) that have been affected will be
displayed on the keyboard.
Finally, to confirm that you have been informed you must press the “cancel/
delete” button (<).
Input reader: signalled by illuminated indicators
Notifications to be reviewed: forced assembly
If when connecting your alarm it illuminates with four LEDs light up in the
middle as red and yellow, it means that you must listen to the notifications
before connecting the system.
After listening to the voiceover, press the connect button again to connect
the alarm.
Note: In cases where the alarm cannot be connected until the situation is
resolved, the device will tell you.
Remote Control
If at anytime you attempt to arm/ partially arm and you have one window/door opened, the system will not allow you to do so and will be signalled by the light coming on infull mode and partial mode.
- Disconnect Button
- Connection Button in partial mode
- Connection Button in full mode
- SOS Button
- Lock the Remote Control
Unlock the Remote Control
SOS signal from your remote control
To send an SOS signal in case of emergency, press buttons 1 and 3
simultaneously and hold for 2 seconds.
My Verisure App
- Alarm status: the icon shows the current status of your alarm system. To modify it, you can click on the icon or use the “Connect/ Disconnect” and “Other Modes” buttons.
- Photo detector shows the latest images taken by your camera detectors.
- Keys and controls show the last two events related to the keys and controls of your facility.
- Help facilitates access to our Customer Service channels to resolve any questions or incidents.
- Timeline displays all events related to you alarm system: status changes, alarm triggers.
- More: Access all the features and settings of your alarm.
- Devices & Features: Check and configure the devices in your installation.
- Invoices: Check and download your latest bill.
- My system: Control all your security system settings (codewords, action plan, etc.)
- Help: Access to user support, frequently asked questions and guides & certificates.
- Configuration: Control security preferences, notifications and privacy.
Your Username:
|
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https://apps.apple.com/gb/app/my-verisure-new/id1473822730|
https://play.google.com/store/apps/details?id=com.verisure.securitasdirect.owa
Codewords
Codewords are required for each interaction you have with Verisure. They serve to identify yourself (as an alarm holder) and Verisure specialists, ensuring maximum security in every interaction. We remind you of your keywords:
Verisure Codeword:| We will use this to identify ourselves when contacting
you.
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Customer Codeword:| We will ask for this to verify we are speaking to an
authorised user.
---|---
Keywords provided to you at the time of installation are provisional… For
your safety we strongly advise you to change them to something secure and
memorable. We also recommend to update them over time.
Go to the
FCC
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.”
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NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -
Reorient or relocate the receiving antenna.
-
Increase the separation between the equipment and receiver.
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Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
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Consult the dealer or an experienced radio/TV technician for help.
Verisure Alarm Certificate
Every single device from the alarm system commercialised by Verisure have been
properly certified.
FCC ID: 2A93W-GW-CU2L
Verisure has not approved any changes or modifications to this device by the
user. Any changes or modifications could void the user’s authority to operate
the equipment.
This device complies with FCC radiation exposure limits. The antenna should be
installed and operated with minimum distance of 20 cm between the radiator and
your body. This transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.
FCC ID: 2A93W-GWL-MD-C1
Verisure has not approved any changes or modifications to this device by the
user. Any changes or modifications could void the user’s authority to operate
the equipment. This device complies with FCC radiation exposure limits. The
antenna should be installed and operated with minimum distance of 20 cm
between the radiator and your body. This transmitter must not be co-located or
operating in conjunction with any other antenna or transmitter.
FCC ID: 2A93W-GWL-KF-WR
Verisure has not approved any changes or modifications to this device by the
user. Any changes or modifications could void the user’s authority to operate
the equipment.
This equipment complies with FCC RF radiation exposure limits forth for an
uncontrolled environment.
Nevertheless, the device should be used in such a manner that the potential
for human contact with the antenna during normal operation is minimized.
FCC ID: 2AGMK-GWL-SVK
Telecom Design has not approved any changes or modifications to this device by
the user. Any changes or modifications could void the user’s authority to
operate the equipment.
This device complies with FCC radiation exposure limits. The antenna should be
installed and operated with minimum distance of 20 cm between the radiator and
your body. This transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.
FCC ID: 2A93W-GWL-MC2-SHOCK
Verisure has not approved any changes or modifications to this device by the
user. Any changes or modifications could void the user’s authority to operate
the equipment.
This device complies with FCC radiation exposure limits. The antenna should be
installed and operated with minimum distance of 20 cm between the radiator and
your body. This transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.
FCC ID: 2A93W-GWL-SPB
Verisure has not approved any changes or modifications to this device by the
user. Any changes or modifications could void the user’s authority to operate
the equipment.
This device complies with FCC radiation exposure limits. The antenna should be
installed and operated with minimum distance of 20 cm between the radiator and
your body. This transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.
You can consult the certifications of all the devices and components that you
have on contract to protect your property by calling the customer service
number.
Recommendations
Do not open or move devices. The devices have anti-tamper protection. Risk of electric shock.
Avoid prolonged exposure to direct sunlight.
Do not paint or cover the different devices.
Do not cover the detectors with curtains, furniture, etc.