TO LIVE Lyric Theatre Promoters User Guide

June 16, 2024
TO Live

TO LIVE Lyric Theatre Promoters User Guide
Theatre Promoters

At a glance

Lyric Theatre

  • The Lyric Theatre can seat up to 561 people. The orchestra seats 467 people and the balcony seats 94 people.
  • There are 23 accessible seats on the orchestra level of the Lyric Theatre, and six accessible seats on the balcony level of the Lyric Theatre.

Getting here

  • The Lyric Theatre is one of four theatres located in Meridian Arts Centre, located at the corner of Beecroft Road and North York Boulevard. The address is 5040 Yonge Street East, Toronto, Ontario.
  • Meridian Arts Centre is accessible by vehicle, bicycle, bus, subway, GO Transit, taxi or rideshare, and Wheel-Trans. Meridian Arts Centre is approximately 400 metres southwest of North York Centre Station. Meridian Arts Centre does not have parking on site.
  • Limited metered street parking is available in the surrounding streets. Public parking can be found at several lots in the local area.

Before the show

  • You will need a ticket for an event when you are visiting the Lyric Theatre. You can repurchase your tickets or buy tickets at the box office.

  • You will find two refreshment counters on the lower level of Meridian Arts Centre, and three
    refreshment counters on the upper level of Meridian Arts Centre.

  • You will find the patron services and coat check desk in the lower main lobby where you can
    pick up an assistive listening device or audio description device (when offered).

  • You will also find an elevator in the lower main lobby that can take you up one level to the
    upper main lobby.

  • From the lower main lobby, you can enter into the orchestra level of the theatre. From the
    Lyric Theatre vestibule on the upper level, you can enter into the balcony level of the theatre.

Washrooms

  • In the lower main lobby, there are family washrooms, an all-gender washroom, and a universal washroom.
  • In the upper main lobby, there are family washrooms and an all-gender washroom.
  • In the Lyric Theatre vestibule on the upper level, there are all-gender and accessible family
    washrooms

Getting here

The Lyric Theatre is one of four theatres located in Meridian Arts Centre, located at the corner of Beecroft Road and North York Boulevard. The address is 5040 Yonge Street East, Toronto, Ontario. WILLOWDALE WEET
Getting here 
his picture shows our vend use’s location wit!
arid mark on a map of the surrounding area.

Bicycle
There are numerous bike racks on the north side of our venue on North York Boulevard. Please
make sure you bring a lock to secure your bike

Bus
The closest accessible bus routes are 84 Sheppard West, 85 Sheppard East, 97 Yonge, and 98
Willow dale-Senlac.

If you are taking the westbound 84 Sheppard West or westbound 98 Willow dale- Senlac bus, get off on Sheppard Avenue West at Beecroft Road and make your way north along Beecroft Road. Turn right onto North York Boulevard. The theatre will be on your right. It is approximately 700 meters from the bus stop.

If you are taking the eastbound 84 Sheppard West, 85 Sheppard East, or eastbound 98illowdale-Senlac bus, get off at Sheppard-Yonge Station and make your way north along Yonge Street. Turn left onto North York Boulevard. The theatre will be on your left. It is approximately 750 meters from the bus stop.

If you are taking the northbound 97 Yonge Bus, get off on Yonge Street at Elmwood Avenue and make your way west along North York Boulevard. The theatre will be on your left. It proximately 250 meters from the bus stop.

If you are taking the southbound 97 Yonge Bus, get off on Yonge Street at North York Boulevard and make your way west along North York Boulevard. The theatre will be on your left. It is approximately 250 meters from the bus stop.

Subway
North York Centre Station and Sheppard-Yonge Station are the closest subway stations.

To get to the theatre from North York Centre Station, make your way south along Yonge Street, then turn right onto North York Boulevard. The theatre will be on your left. It is approximately 400 meters from the subway station.

To get to the theatre from Sheppard-Yonge Station, make your way north along Yonge Street, then turn left onto North York Boulevard. The theatre will be on your left. It is approximately 750 meters from the subway station.

GO Transit
Finch Station is the closest GO Transit station. To get to the theatre from Finch Station, make your way south along Yonge Street, then turn right onto North York Boulevard. The theatre will be on your left. It is approximately 1.9 kilometers from Finch Station.

axi or rideshare
There is enough room for taxis and rideshare vehicles to make pickups and drop-offs in the driveway right in front of the main entrance. Please let a staff member know if you need assistance calling a taxi.

heel-Trans
There is enough room for Wheel-Trans to make pickups and drop-offs in the driveway right in
front of the main entrance.

Parking
Meridian Arts Centre does not have parking on site. Limited metered street parking is available in the surrounding streets, including on Yonge Street, Beecroft Road, and other nearby streets. Public parking can be found at several lots in the local area, including at:

  1. 180 Beecroft Road
  2. 95 Beecroft Road
  3. 5000 Yonge Street (entrance/exit off a side street from North York Boulevard)
  4. North York Centre, 5160 Yonge Street (entrance/exit off Park Home Avenue)
  5. Empress Walk, 5095 Yonge Street (entrance/exit off Hillcrest Avenue)

This picture shows a map with the public parking lots in the
surrounding area with our venue’s location marked with a red pin.

Before the show

Main entrance
The main entrance to our building is on North York Boulevard between Yonge Street and Beecroft Road. It has three sets of double doors.
Main entrance
This picture shows the main en trance to our building. ‘

The first door at the far left is an automated door, and the push-to-open button is to the left of
this door on a post. If you have any issues with the automated door, or if you need any assistance,
our staff members would be happy to help.
Main entrance
This picture shows the automated door and push-to-open button for our building.

Box office
‘When you enter through the main entrance, the box office will be on your right. There is an
accessible box office counter at the far left of the box office.

You will need a ticket for an event when you are visiting the Lyric Theatre. If you did not repurchase your tickets, you can buy tickets at the box office. If you pre-purchased your tickets, you may have received your tickets electronically by email. If you are picking up pre-purchased tickets at the box office, the box office will ask you for a piece of photo identification and the credit card used to make the purchase.
Box office
This picture shows the Meridian Arts Centre box office.

Lower main lobby
‘When you enter through the main entrance, the lower main lobby will be straight ahead, accessible by five stairs or a ramp. The lower main lobby is a large open and airy space that features two staircases leading up to the upper main lobby.
Lower main lobby
This picture shows the Meridian Arts Centre lower main lobby.

In the lower main lobby, you will find two refreshment counters in the centre and on the west end
of the lobby where you can purchase snacks and beverages.
Lower main lobby
This picture shows one of the refreshment counters in the lower main lobby.

You will also find the patron services and coat check desk in the lower main lobby where you can
pick up an assistive listening device. For performances where audio description is being offered,
you can also pick up your pre-reserved audio description device from this desk. There is no charge to use these devices, but a piece of identification must be left as a deposit.
Lower main lobby
This picture shows the patron services and coat check desk in the lower main lobby.

If you have any questions or concerns during your visit at Meridian Arts Centre, the patron
services and box office staff members would be happy to help. You can identify our team members by their uniform, specifically their cultured polo shirt with the TO Live logo.

Lower main lobby

This picture shows the beige, black, red, pink, and grey TO Live polo shirts worn by Meridian Arts Centre patron services and box office staff.

you may hear bells or an announcement in the lobby when the show is about to begin. These
lobby bells are different than fire or emergency alarms. The bells are played to let the audience
know that they should make their way to their seats

From the lower main lobby, you can enter into the orchestra level of the theatre. There are three
sets of doors, all in the center of the lobby.
Lower main lobby
This picture shows one of the sets of doors into the theatre from the lower main lobby.

You will also find an elevator in the main lower lobby which can take you up one level to the upper main lobby. The elevator door opening is 48 inches wide by 84 inches high, and the inside of the elevator is 58 inches wide by 105 inches deep.
Lower main lobby
This picture shows the elevator in the main lower lobby.

Upper main lobby
You can get to the upper main lobby by taking the stairs or elevator up one floor from the lower
main lobby. If using stairs, there are 35 steps up to the upper main lobby from the lower main
lobby.
main lobby
This picture shows a set of stairs leading up to
the upper main lobby from the lower main lobby.

The upper main lobby is another lobby space that is on the upper level of Meridian Arts Centre.
main lobby
This picture shows the Meridian Arts Centre upper main lobby.

You will also find two refreshment counters in the center and on the west end of the upper main
lobby where you can purchase snacks and beverages.

From the upper main lobby, you can enter into the Lyric Theatre vestibule. There is one set of
doors in the center of the lobby.
main lobby
This picture shows the set of doors into the Lyric Theatre vestibule from the upper main lobby.

Lyric Theatre vestibule
The Lyric Theatre vestibule is another lobby space that is on the upper level of Meridian Arts
Centre, accessible by four stairs or a ramp.
Lyric Theatre vestibule
This picture shows the Lyric Theatre vestibule.

You will also find one refreshment counter in the center of the Lyric Theatre vestibule where you
can purchase snacks and beverages.

From the Lyric Theatre vestibule, you can enter into the balcony level of the theatre. There are
two sets of doors: one for portal 23 on the east side of the lobby, and one for portal 24 on the west
side of the lobby. You can find your portal number on your ticket.
Lyric Theatre vestibule
This picture shows the set of doors for portal 23 into the theatre from the Lyric Theatre vestibule.

Lyric Theatre

The Lyric Theatre can seat up to 561 people. The orchestra seats 467 people and the balcony
seats 94 people. Seating is assigned in the theatre, and your ticket will tell you your row and seat
number. If you require assistance locating your seat, let a theatre attendant know and they will
take you right to it.
Lyric Theatre vestibule
This picture shows the Lyric Theatre from the stage.
Lyric Theatre vestibule
This picture shows the Lyric Theatre stage from the back of the orchestra.

There are 23 accessible seats on the orchestra level of the Lyric Theatre. Seats 123 to 137 in row
A, seats 118 to 121 in row C, and seats 141 to 144 in row C are designated as accessible seats.
Lyric Theatre vestibule
This picture shows the Lyric Theatre stage from accessible seats 118 to 121in row C.

There are six accessible seats on the balcony level of the Lyric Theatre. Seats 216 to 218 and 242
to 244 in row C are designated as accessible seats
Lyric Theatre vestibule
This picture shows the Lyric Theatre stage from accessible seats 242 to 244 in row C.

During a relaxed performance

If you are coming to the Lyric Theatre for a relaxed performance, there will be a shortntroduction before the show starts telling you a little bit about the show, the characters, and  if there anything that may be surprising during the performance. You can also expect reduced sound and lighting effects. The house lights will be on at a low level so that you can enter and exit safely at any time. Audience members are free to sit or stand, make noise as they need to, or use fidgets as needed. We want you to be comfortable.

Quiet area
If you need to leave the auditorium during the show for any reason, you are welcome to sit in any
of the lobby spaces or either of the galleries. You may still hear some of the sounds from the show
while you are in the lobby or gallery, but it will be quieter than inside the theatre studio Theatre lobby and the upper gallery are the quietest areas during a performance.

Washrooms

There are a number of washrooms on both levels of Meridian Arts Centre. On the east side of the
lower main lobby, there is an all-gender washroom that includes two family washrooms.
Washrooms
This picture shows the all-gender washroom on the east side of the lower main lobby.

On the west side of the lower main lobby, there are men’s and women’s washrooms that are both
equipped with accessible stalls, as well as five family washrooms and one universal washroom.
Washrooms
This picture shows the entrance to the women’s, family, and universal washrooms on the west side of the lower main lobby.
Washrooms
This picture shows ) the universal washroom on the west side of the lower main lobby.

On the east side of the upper main lobby, there is an all-gender washroom that includes three
accessible stalls, one family washroom, and one universal washroom.
Washrooms
This picture shows the all-gender washroom on the east side of the upper main lobby.

On the west side of the upper main lobby, there are men’s and women’s washrooms that are both
equipped with accessible stalls, as well as family washrooms.
Washrooms
This picture shows the entrance to the men’s and family washrooms on the west side of the upper main lobby.
Washrooms
This picture shows the men’s washroom on the west side of the upper main lobby.

In the Lyric Theatre vestibule on the upper level, there are all-gender and accessible family washrooms.
Washrooms
This picture shows one of the accessible family washrooms in the Lyric Theatre vestibule on the upper level.

Get in touch

If you have any questions or concerns about the venue guide or planning your visit to the Lyric Theatre, please reach out.

Nathan Sartori
Programming & Accessibility Coordinator
Email : nathan.sartore@tolive.com
Phone : 416-368-6161 ext. 7209 or 647-616-0446

If you want to tell us about your time at the Lyric Theatre or have feedback that you would like to share, you can send us an email, call us, or write to us.

Our email address is:
info@tolive.com

Our phone number is:
416-368-6161

Our address is:
1 Front Street East
Toronto, Ontario
MS5E 1B2

Thank you for coming to the Lyric Theatre.

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