SAMSUNG NZ64B6056 Induction Hob User Manual
- June 16, 2024
- Samsung
Table of Contents
- Using this manual
- Model name & serial number
- Safety instructions
- Installing the hob
- Tools you will need
- Installing into the countertop
- Installing the hob
- Components
- Before you start
- Induction heating
- Operation
- Maintaining your appliance
- Troubleshooting and service
- Service
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
SAMSUNG NZ64B6056 Induction Hob User Manual
Using this manual
Please take the time to read this owner’s manual, paying particular attention to the safety information contained in the following section, before using your appliance. Keep this manual for future reference. If transferring ownership of the appliance, please remember to pass the manual on to the new owner.
The following symbols are used in this User Manual:
WARNING
Hazards or unsafe practices that may result in severe personal injury or
death.
CAUTION
Hazards or unsafe practices that may result in minor personal injury or
property damage.
CAUTION
To reduce the risk of fire, explosion, electric shock, or personal injury when
using your hob, follow these basic safety precaution.
NOTE
Useful tips, recommendations, or information that helps users manipulate the
product.
Model name & serial number
Both the model name and the serial number are labeled underneath the hob base. For later use, write down the information or attach the additional product label (located on the top of the product) onto the current page.
Model Name: —————
Serial Number: ————-
Safety instructions
The safety aspects of this appliance comply with all accepted technical and safety standards. However, as manufacturers we also believe it is our responsibility to familiarize you with the following safety instructions.
WARNING
This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.
This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision. The means for disconnection must be incorporated in the fixed wiring in accordance with the wiring rules.
This Appliance should be allowed to disconnection from the supply after installation. The disconnection may be achieved by having the plug accessible or by incorporating a switch in the fied wiring in accordance with the wiring rules. If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. The method of fixing stated is not to depend on the use of adhesives since they are not considered to be a reliable fixing means.
WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock. During use the appliance becomes hot. Care should be taken to avoid touching heating elements inside the hob.
WARNING: Accessible parts may become hot during use. Young children should be kept away. A steam cleaner is not to be used.
Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot. After use, switch off the hob element by its control and do not rely on the pan detector.
The appliance is not intended to be operated by means of an external timer or separate remote-control system.
CAUTION: The cooking process has to be supervised. A short term cooking process has to be supervised continuously. The appliance must not be installed behind a decorative door in order to avoid overheating.
WARNING: The appliance and its accessible parts become hot during use. Care should be taken to avoid touching heating elements. Children less than 8 years of age shall be kept away unless continuously supervised.
WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in a fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover flame e.g. with a lid or a fire blanket.
WARNING: Danger of fire: Do not store items on the cooking surfaces.
WARNING: Use only hob guards designed by the manufacturer of the cooking appliance or indicated by the manufacturer of the appliance in the instructions for use as suitable or hob guards incorporated in the appliance. The use of inappropriate guards can cause accidents.
The surfaces are liable to get hot during use. This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children unless they are older than 8 and supervised.
Keep the appliance and its cord out of reach of children less than 8 years.
CAUTION
Be sure the appliance is properly installed and grounded by a qualified technician. The appliance should be serviced only by qualified service personnel. Repairs carried out by unqualified individuals may cause injury or serious malfunction. If your appliance is in need of repair, contact your local service centre. Failure to follow these instructions may result in damage and void the warranty. Flush – mounted appliances may be operated only after they have been installed in cabinets and workplaces that conform to the relevant standards. This ensures sufficient protection against contact for electrical units as required by the essential safety standards. If your appliance malfunctions or if fractures, cracks or splits appear:
- switch off all cooking zones;
- disconnect the hob from the mains supply; and
- contact your local service centre
If the hob cracks, turn the appliance off to avoid the possibility of electric shock. Do not use your hob until the glass surface has been replaced.
Do not use the hob to heat aluminium foil, products wrapped in aluminium foil or frozen foods packaged in aluminium cookware.
Liquid between the bottom of the pan and the hob can produce steam pressure. Which may cause the pan to jump. Always ensure that the hotplate and the base of the pan are kept dry.
The cooking zones will become hot when you cook. Always keep small children away from the appliance. Keep all packaging materials well out of the reach of children, as packaging materials can be dangerous to children. This appliance is to be used only for normal cooking and frying in the home. It is not designed for commercial or industrial use. Never use the hob for heating the room. Take care when plugging electrical appliances into mains sockets near the hob. Mains leads must not come into contact with the hob.
Overheated fat and oil can catch fire quickly. Never leave surface units unattended when preparing foods in fat or oil, for example, when cooking chips. Turn the cooking zones off after use.
Always keep the control panels clean and dry. Never place combustible items on the hob, it may cause fire. There is the risk of burns from the appliance if used carelessly. Cables from electrical appliances must not touch the hot surface of the hob or hot cookware.
Do not use the hob to dry clothes. Users with Pacemakers and Active Heart Implants mustkeep their upper body at a minimum distance of 30 cm from induction cooking zones when turned on. If in doubt, you should consult the manufacturer of your device or your doctor. (Induction hob model only) Do not attempt to repair, disassemble, or modify the appliance yourself.
Always turn the appliance off before cleaning. Clean the hob in accordance with the cleaning and care instructions contained in this manual. Keep pets away from the appliance because pets may step on the controls of the appliance, causing an malfunction.
Disposing of the packaging material
WARNING
All materials used to package the appliance are fully recyclable. Sheet and
hard foam parts are appropriately marked. Please dispose of packaging
materials and old appliances with due regard to safety and the environment.
Proper disposal of your old appliance
WARNING
Before disposing of your old appliance, make it inoperable so that it cannot
be asource of danger. To do this, have a qualified technician disconnect the
appliance from the mains supply and remove the mains lead. The appliance may
not be disposed of in the household rubbish. Information about collection
dates and public refuse disposal sites is available from your local refuse
department or council.
Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposedof with other household waste at the end of their working life. To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling. Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal.
For information on Samsung’s environmental commitments and product specific regulatory obligations e.g. REACH visit: https://www.samsung.com/uk/sustainability/environment/
Installing the hob
WARNING
Be sure the new appliance is installed and grounded only by qualified
personnel. Please observe this instruction. The warranty will not cover any
damage that may occur as a result of improper installation. Technical data is
provided at the end of this manual.
Safety instructions for the installer
- A device must be provided in the electrical installation that allows the appliance to be disconnected from the mains at all poles with a contact opening width of at least 3 mm. Suitable isolation devices include line protecting cut – outs, fuses (screw type fuses are to be removed from the holder), earth leakage trips and contactors.
- With respect to fire protection, this appliance corresponds to EN 60335 – 2 – 6. This type of appliance may be installed with a high cupboard or wall on one side.
- The installation must guarantee shock protection.
- The kitchen unit in which the appliance is fitted must satisfy the stability requirements of DIN 68930.
- For protection against moisture, all cut surfaces are to be sealed with a suitable sealant.
- On tiled work surfaces, the joints in the area where the hob sits must be completely filled with grout.
- On natural, artificial stone, or ceramic tops, the snap action springs must be bonded in place with a suitable artificial resin or mixed adhesive.
- Ensure that the seal is correctly seated against the work surface without any gaps. Additional silicon sealant must not be applied; this would make removal more difficult when servicing.
- The hob must be pressed out from below when removed.
- A board can be installed underneath the hob.
- The ventilation gap between the worktop and front of the unit underneath it must not be covered.
Tools you will need
-
Pencil
-
Phillips Head Screwdriver
-
Ruler or Straightedge
-
Safety Glasses
-
Saber Saw
-
Drill
Connecting to the mains power supply
Before connecting, check that the nominal voltage of the appliance, that is, the voltage stated on the rating plate, corresponds to the available supply voltage. The rating plate is located on the lower casing of the hob.
WARNING
Shut off power to circuit before connecting wires to circuit. The heating
element voltage is AC 230 V~. The appliance also works perfectly on networks
with AC 220 V~ or AC 240 V~. The hob is to be connected to the mains using a
device that allows the appliance to be disconnected from the mains at all
poles with a contact opening width of at least 3 mm, eg. automatic line
protecting cut – out, earth leakage trips or fuse.
WARNING
The cable connections must be made in accordance with regulations and the
terminal screws tightened securely.
WARNING
Once the hob is connected to the mains supply, check that all cooking zones
are ready for use by briefly switching each on in turn at the maximum setting
with suitable cookware.
WARNING
Pay attention (conformity) to phase and neutral allocation of house connection
and appliance (connection schemes); otherwise, components can be damaged.
Warranty does not cover damage resulting from improper installation.
WARNING
If the supply cord is damaged, it must be replaced by the manufacturer, its
service agent or similarly qualified persons in order to avoid a hazard.
1N~ (32A)
01 | 220-240 V |
---|---|
02 | Black |
03 | Brown |
04 | Blue |
05 | Gray |
06 | Green/Yellow |
2N~ (16A): Separate the 2-phase wires (L1 and L2) before connection.
01 | 220-240 V~ |
---|---|
02 | 380-415 V~ |
03 | Black |
04 | Brown |
05 | Blue |
06 | Gray |
07 | Green/Yellow |
2 x 1N~ (16A): Separate the wires before connection.
01 | 220-240 V |
---|---|
02 | Black |
03 | Blue |
04 | 220-240 V~ |
05 | Brown |
06 | Gray |
07 | Green/Yellow |
WARNING
For correct supply connection, follow the wiring diagram attached near the
terminals
Installing into the countertop
A. Serial number
NOTE
Make a note of the serial number on the appliance rating label prior to
installation. This number will be required in the case of requests for service
and is no longer accessible after installation, as it is on the original
rating plate on the upperside or underside of the appliance.
NOTE
Pay special attention to the minimum space and clearance requirements.
NOTE
The bottom of the hob is equipped with a fan. If there is a drawer under the
hob it should not be used to store small objects or paper, since they could
damage the fan or interfere with the cooling if they are sucked into it.
Installing the hob
Drawer | Oven |
---|
|
|
Flushed Fit Type (Only NZ6****FK model can be installed)
**
Components
**Induction hob
**
Bracket Spring
Cooking zones
NZ64B6056
NZ64B6058
NZ63B6056
NZ63B6058
01 | Induction cooking zone |
---|---|
02 | Control panel |
Before you start
Control panel
Control panel 1 – NZ64B6056
**
Control panel 2 – NZ64B6058
**
Control panel 3 – NZ63B6056
**
Control panel 4 – NZ63B6058
**
01 On/Off | To activate and deactivate the hob. |
---|---|
02 Timer | To turn timer on or off and set timer. |
03 Keep warm | To keep cooked food warm. |
04 Pause & Lock | To switch all cooking zones on to the low power setting. |
Press 3 seconds to lock or unlock the control panel. (Child safety lock)
05 Flex zone| To select the flex zone
06 Cooking zone| To select the cooking zone.
07 Max Boos| To activate the function.
08 Display| To show for heat settings, residual heat, and Wi-Fi connection
09 Control bar| To set a heat setting and increase or decrease the time
10 Control knob| To set a heat setting and increase or decrease the time
Induction heating
A. Induction coil
B. Induced currents
C. Electronic circuits
- The Principle of Induction Heating: When you place your cookware on a cooking zone and you turn it on, the electronic circuits in your induction hob produce “induced currents” in the bottom of the cookware which instantly raise cookware’s temperature.
- Greater speed in cooking and frying: As the pan is heated directly and not the glass, the efficiency is greater than in other systems because no heat is lost. Most of the energy absorbed is transformed into heat.
Safety shutoff
If one of the cooking zones is not switched off or the power level is not
adjusted after an extended period of time, that particular cooking zone will
automatically switch itself off.
The cooking zones switch themselves off at the following times.
Power level | Switch off |
---|---|
1-3 | After 6 hours |
4-6 | After 5 hou |
7-9 | After 4 hours |
10-15 | After 1.5 hours |
NOTE
If the Hob is overheated because of abnormal operation , will be displayed.
And the Hob will be switched off.
NOTE
If cookware is unsuitable, too small, or no cookware has been placed on the
cooking zone will be displayed. And after 1 minute the corresponding cooking
zone will be switched off.
NOTE
If cookware is unsuitable, too small, or no cookware has been placed on the cooking zone will be displayed. And after 1 minute the corresponding cooking zone will be switched off.
NOTE
Should one or more of the cooking zones switch off before the indicated time
has elapsed, see the “Troubleshooting”.
Other reasons why a cooking zone will switch itself off
All cooking zones will switch themselves off if liquid boils over on the
control panel.
The automatic shutoff will also be activated if you place a damp cloth on the
control panel. In both of these instances, the appliance will need to be
switched on again using the On/Off key after the liquid or the cloth has
been removed.
Residual heat indicator
When an individual cooking zone or the hob is turned off, the presence of residual heat is shown with an , (for “hot”) in the corresponding cooking zone display. Even after the cooking zone has been switched off, the residual heat indicator goes out only after the cooking zone has cooled.
You can use the residual heat for thawing or keeping food warm
WARNING
As long as the residual heat indicator is illuminated, there is a risk of
burns.
WARNING
If the power supply is interrupted, the symbol will go out and information
about residual heat will no longer be available. However, it may still be
possible to burn yourself. This can be avoided by always taking care when near
the hob.
Temperature detection
If for any reason the temperatures on any of the cooking zones were to exceed the safety levels, the cooking zone will automatically reduce to a lower power level. When you have finished using the hob, the cooling fan will continue to run until the hob’s electronics has cooled down. And the cooling fan switches itself off depending upon the temperature of the electronics.
Cookware
Use flat-bottomed cookware that completely contacts the entire cooking zone. Check for flatness by rotating a ruler across the bottom of the cookware. Be sure to follow all the recommendations for using cookware.
- Use cookware made with the correct material for induction cooking.
- Use quality cookware with heavier bottoms for better heat distribution. This gives best cooking results.
- Match the cookware size to the quantity of food being prepared.
- Do not let cookware boil dry. This may cause permanent damage in the form of breakage, fusion, or marring that can affect the ceramic hob. (This type of damage is not covered by your warranty).
- Do not use dirty cookware or cookware with heavy grease buildup. Always use cookware that is easy to clean after cooking.
CAUTION
- The cooking zones may appear cooled down after they have been turned off. However, the glass surface may be hot from residual heat transferred from the cookware. The risk of burns is still present.
- Do not touch hot cookware directly with your hands. Always use oven mitts or pot holders to protect your hands from burns.
- Do not slide cookware across the hob surface. Doing so may permanently damage the hob.
Cookware for induction cooking zones
The Induction burner can only be turned on when cookware with a magnetic base
is placed on one of the cooking zones. You can use the cookware identified as
suitable below
Material | Suitability |
---|---|
Steel, enameled steel, cast iron | Yes |
Stainless steel | Yes (If magnet sticks to the bottom of the cookware) |
Aluminum, copper, brass, glass, ceramic, porcelain | No |
NOTE
- Cookware appropriate for induction cooking is labelled as suitable by the manufacturer.
- Certain cookware can make noises when being used on induction cooking zones.
- These noises do not indicate that the hob is malfunctioning and do not affect its operation in any way.
- Special stainless-steel cookware may not be suitable for induction cooking. Check if the base of the cookware is attracted by a magnet.
Cookware sizes for induction cooking zones
Induction cooking zones adapt automatically to the bottom size of the cookware
up to a certain limit. However, the magnetic part of the bottom of the
cookware must have a minimum diameter depending upon the size of the cooking
zone. For best results, use cookware whose ferromagnetic diameter match that
of a burner. If the cookware is not sensed by the burner, try a smaller sized
burner.
NOTE
For Cookware diameter, please refer to the model’s Cooking zones
specifications.
Other induction cookware
Some cookware has thin magnetic material on the bottom to work with an
induction heating hob. These cookware has weak magnetism and may not work
well. (Weak magnetism means a magnet does not stick firmly or the area where
the magnet sticks is small.)
A. Area where magnet does not stick
B. Area where magnet sticks
- Even though cookware are designed for an induction hob, the heating performance could be weak or sometimes the hob may not detect the cookware depending on the size and strength of the magnetic area on the bottom of the cookware.
When using large cookware with a smaller ferromagnetic element, only the ferromagnetic element heats up. Consequently, heat might not be uniformly distributed.
Suitability test
Cookware is suitable for induction cooking if a magnet sticks to the bottom of the cookware and the cookware is labelled as suitable by the cookware manufacturer.
- You can recognise good cookware by their bases. The base is supposed to be as thick and flat as possible.
- When buying new cookware, pay special attention to the diameter of the base. Manufacturers often give only the diameter of the upper rim.
- Do not use cookware which have damaged bases with rough edges or burrs. Damaged cookware can scratch the ceramic hob permanently if you slide them across the surface.
- When cold, cookware bases are normally bowed slightly inwards (concave). They must not be bent outwards (convex).
- If you want to use a special type of cookware, for example, a pressure cooker, a simmering pan, or a wok, please follow the manufacturer’s instructions.
Correct positioning
Correct | Incorrect |
---|
|
Flat-bottomed cookware and straight sides| Cookware with curved or warped
bottoms or sides
|
The cookware meets or exceeds the recommended minimum size for the cooking
zone| The cookware does not meet the minimum size required for the current
cooking zone
|
The cookware rests completely on the hob surface.| The cookware rests on the
hob trim or does not rest completely on the hob surface
|
The cookware is properly balanced.| The heavy handle causes the cookware to
tilt.
Energy saving tips
Follow these tips to save power consumption.
- Always put cookware on a cooking zone before you turn the corresponding burner on.
- Keep the cooking zones and cookware bases clean. Otherwise, more power will be consumed.
- Firmly close the cover of cookware if available. This will reduce power consumption.
- Turn the working burner off before the end of the cooking time. Use the residual heat to keep food warm
Correct positioning
You can test cookware to see if they are suitable for use with the product.
- Press the On/Off key for 1-2 seconds to turn on the hob.
- Press the Pause &Lock key for 3 seconds to activate the child safety lock.
- Press the Timer key for 3 seconds to activate the cookware suitability test mode.
- Place the cookware on the one of the cooking zones, and then press and hold the Cooking zone key for 3 seconds
Display | Description |
---|---|
0 | Cookware is unsuitab |
1 – 7 | Cookware is suitable, but inefficient |
8 – 10 | Cookware is suitable |
Using the touch buttons
To operate the touch buttons, touch the desired button with the tip of your
pointed finger until the relevant displays illuminate or go out, or until the
desired function is activated.
Ensure that you are touching only one button when operating the appliance. If your finger is too flat on the button, an adjacent button may be actuated as well.
Operating noises
If you can hear.
- Cracking noise: cookware is made of different materials.
- Whistling: you use more than two cooking zones and the cookware is made of different materials.
- Humming: you use high power levels.
- Clicking: electric switching occurs.
- Hissing, Buzzing: the fan operates
The noise are normal and do not refer to any defects.
WARNING
Do not use cookware of different size and material. Using cookware of
different sizes or materials may cause noises and vibrations.
NOTE
Using low power levels (1-5) may cause clicking noises.
Initial cleaning
Wipe the ceramic glass surface with a damp cloth and ceramic hob glass
cleaner.
WARNING
Do not use caustic or abrasive cleaners. The surface could be damaged.
Operation
Switching the appliance on
The appliance is switched on using the On/Off key. Press the On/Off
**** key for approximately 1-2 seconds.
NOTE
After the On/Off key has been actuated to switch on your appliance, a
power level must be selected within approximately 20 seconds. Otherwise, the
appliance will switch itself off for safety reasons.
Switching the appliance off
To completely switch off the appliance, use the On/Off key. Press the On/Off **** key for approximately 1-2 seconds.
NOTE
After switching off a single cooking zone or the entire cooking surface, the
presence of residual heat will be indicated in the digital displays of the
corresponding cooking zones in the form of an , two steps for “hot”. The
temperature is lowered, , wil be disappeared.
Selecting cooking zone and power level
- For selecting the cooking zone, press the corresponding Cooking zone key.
- For setting and adjusting the power level, use the Control bar or Control key or Control knob.
Control bar|
---|---
Control Knob|
NOTE
- The default level is set to 15 when selecting the cooking zone.
- If more than one key is pressed for longer than 8 seconds , will show in the cooking zone display
Suggested settings for cooking specific foods
The numbers in the table below are guidelines. The power level required for
various cooking methods depend on a number of variables, including the quality
of the cookware being used and the type and amount of food being cooked.
Power level | Cooking method | Examples for Use |
---|---|---|
14-15 | Warming / | |
Sautéing / Frying | Warming large amounts of liquid, boiling noodles, searing |
meat, browning goulash, braising meat
8-11| Intensive frying| Steak, sirloin, hash browns, sausages, pancakes /
griddle cakes
7-10| Frying| Schnitzel / chops, liver, fish, rissoles, fried eggs
5-7| Boiling| Cooking up to 1.5 I liquid, potatoes, vegetables
2-4| Steaming /
Stewing / Boiling| Steaming and stewing of small amounts of vegetables,
boiling rice and milk dishes
1-2| Melting| Melting butter, dissolving gelatine, melting chocolate
NOTE
You will need to adjust the power level according to specific cookware and
foods.
Max Boost
The Max Boost function makes additional power available to the each cooking
zones. (example : bring a large volume of water to the boil)
After Max Boost times, the cooking zones automatically sets back to the
highest heat setting.
NOTE
- In certain circumstances, the Max Boost function may be deactivated automatically to protect the internal electronic components of the hob. For example, It is impossible to output max power on Flex zone rear and Flex zone front at the same time.
- Refer to your model’s Cooking zones specification for Max Boost time.
Power management
The cooking zones have a maximum power available to them. If this power range
is exceeded by switching on the Max Boost function, Power Management
automatically reduces the power level of cooking zone. The display for this
cooking zone alternates for some seconds between the set power level and the
maximum possible power level. After then, the display changes from the set
power level to maximum possible power level.
Using the Flex zone (Only for Flex zone applied models)
The Flex function can operate complete left side cooking zone for using large size cookware. (example : oval cookware, fish kettle)
- Press the Flex zone key.
- For setting and adjusting the power level, use the Power level key
NOTE
- Press the Flex zone key during operating, Flex zone function will be off.
- If you press the Flex zone key while each burner operation different level, burner set at a high level.
Flex zone Plus (Only for Flex zone plus applied models)
The Flex zone is the large cooking area located on the left side of the hob
(see the figure left) that is specially designed to accommodate multiple pots
and pans of varying shapes and sizes at once. The Flex zone has four zones
that are operated by individual inductors, allowing you to cook regardless of
where cookware is placed on a cooking zone.
With Flex zone Plus, you can use a combination of different cooking zones to
enlarge the cooking area. Press the Flex zone key to use the cooking zone as
follows.
NOTE
- When using only one cooking zone, the diameter of the bottom of the cookware must be less than 14 cm.
- The hob may take 5-10 seconds to recognise the position of cookware.
- Noises may occur while the hob recognise the cookware.
- Do not remove cookware during cooking. For safety purposes, the hob automatically stops if cookware has been removed for more than 5 seconds.
Using the Flex zone Plus (Only for Flex zone plus applied models)
- Press the Flex zone key.
- For setting and adjusting the power level, use the Power level key
NOTE
- If you press the Flex zone key during operating, Flex zone function will be off.
- If you press the Flex zone key while each cooking zone is operating at different levels, it will be automatically adjusted to higher level.
- When moving or adding cookware to a new Flex zone, cancel the current operation, and then press the corresponding Cooking zone key to activate the cooking zone.
Keep Warm
- Use this function to keep cooked food warm. Press the corresponding Cooking zone key.
- Press the Keep warm key.
- The cooking zone display will be changed.
- Press the Keep warm key again to turn off the cooking zone .
Timer
Using the timer as a safety shutoff
If a specific time is set for a cooking zone, the cooking zone will shut
itself off once this period of time has elapsed. This function can be used for
multiple cooking zones simultaneously
Setting the timer
The cooking zone(s) for which you want to apply the safety shutoff must be
switched on.
- Press the Timer key.
- Set timer by repeatedly pressing the Timer key.
- To cancle the timer settings, hold the Timer key for 3 seconds ****.
NOTE
- To change the settings quicker, press and hold any of the Timer key until the desired value is reached.
- When the timer is terminated, it sounds a beep several times. However, the cooking zone will not be turned off.
Pause/Resume
The Pause/Resume function simultaneously switches all cooking zones that are switched on to the low power setting and then back to the power level that was previously set. This function can be used to briefly interrupt and then continue the cooking process e.g. to take a telephone call. When the Pause/Resume function is activated, all keys except for the Pause & Lock , and the On/Off keys are disabled.
To resume cooking, press the Pause & Lock key again.
| Control Panel| Display
---|---|---
To Switch On| Press the Pause & Lock key|
To Switch Off| Press the Pause & Lock key| Return to previous power level
Quick stop
This option reduces the step and time it takes to stop cooking.
To switch off a cooking zone, press the Cooking zone key for 2 seconds.
NOTE
The Flex zone key does not support quick stop function
Child safety lock
You can use the child safety lock to safeguard against unintentionally turning on a cooking zone and activating the cooking surface. Also the control panel, with the exception of the On/Off key (Only turn off control), can be locked in order to prevent the settings from being changed unintentionally, for example, by wiping over the panel with a cloth.
Switching the child safety lock On/Off
- Press the Pause & Lock key for approximately 3 seconds. An acoustic signal will sound as confirmation.
- Press any key will appear in the displays, indicating the child safety lock has been activated.
- For switching the child safety lock off, press the Pause & Lock ****key again for 3 seconds. An acoustic signal will sound as confirmation.
NOTE
- Regardless of power on/off, child lock is activated.
- You can set the child safety lock during cooking. To turn off the burner with the child safety lock on, press the On/Off key or turn off the child safety lock first and then press the corresponding Cooking zone key .
Maximum power limit
This function allows you to adjust the maximum power of the unit.
- Keep the power off.
- Press the Pause & Lock key for approximately 3 seconds to turn on the child safety lock.
- Press the left front Cooking zone key and right front Cooking zone key at the same time for approximately 3 seconds.
- Press the Timer key for approximately 3 seconds. The displays will show . and current maximum power.
- You can adjust the power limit using the Pause & Lock key. (3000 W, 4000 W, 7400 W)
- Press the On/Off key to set the setting
NOTE
In low-power (3000 W, 4000 W) mode, the power level will be adjusted
automatically.
Sound on/off
- Press the On/Off key for approximately 1-2 seconds.
- Press the Timer key for 3 seconds within 10 seconds after the power has turned on.
- Sound will turn off and will be displayed in the display.
- To change the sound setting, repeat steps 1 and 2. Sound will turn on and will be displayed in the display.
NOTE
It is not possible to change the sound settings after 10 seconds from turning
the power on
Smart Connect
The hob has built in Wi-Fi module that you can use to sync the hob with the SmartThings app. On the smartphone app, you can:
- monitor the operating status and the power level settings of the hob elements.
- check and change the timer settings.
Functions that can be operated from the SmartThings app may not work smoothly if communication conditions are poor or the product is installed in a place with a weak Wi-Fi signal.
How to connect the hob
Before you can use the remote features of your Samsung hob, you must pair it
to the SmartThings app.
- Download and open the SmartThings app on your smart device.
- Press the On/Off key for approximately 1-2 seconds to turn the hob on.
- Press the Pause & Lock key for approximately 3 seconds to turn on thechild safety lock.
- Follow the app’s instructions, and then press and hold the key for 3 seconds.
- While the connection is being made, the Wi-Fi indicator will links. Once the process is complete, the indicator glows without blinking. Now the hob is connected successfully.
- If the Smart Connect Wi-Fi indicator does not turn on, follow the instruction in the app to reconnect.
NOTE
- Make sure to set the Smart Connect function only when no hob operation is in process.
- For further instructions, refer to the web manual at www.samsung.com
Wi-Fi On/Off
- To change the Wi-Fi On/Off, repeat steps 2 to 4.
Hood control
This product features a Bluetooth device that you can use to connect the hob to Samsung hood control models. Through the Bluetooth connection, you can use the hood control function on the SmartThings app.
To find out more about Samsung hood control-enabled models, visit www.samsung.com.
To connect to a hood control model
- Download and run the SmartThings app on your smartphone. Then, complete the Smart Connect procedure to connect to the hob.
- Follow the Bluetooth instructions of the hood control model and activate the Bluetooth connection.
- Press and hold the Timer and Pause & Lock keys simultaneously to make the Bluetooth connection. When the Bluetooth connection is successfully established, appears on the display.
- Follow the instructions in the user manual of the hood control model and the App guide to use the hood control.
NOTE
- If the Smart Connect connection is not successful, you cannot use the SmartThings app to monitor and control the hood.
- Without a Smart Connect connection to the hob, you can use a Bluetooth connection to pair the hob with the hood and sync them. To do this, follow steps 2 and 3 above.
Maintaining your appliance
Hob
WARNING
Cleaning agents must not come into contact with a heated ceramic glass
surface: All cleaning agents must be removed with adequate amounts of clean
water after cleaning because they can have a caustic effect when the surface
becomes hot. Do not use any aggressive cleaners such as grill or oven sprays,
scouring pads or abrasive pan cleaners.
NOTE
Clean the ceramic glass surface after each use when it is still warm to the
touch. This will prevent spillage from becoming burnt onto the surface. Remove
scales, watermarks, fat drippings and metallic discolouration with the use of
a commercially available ceramic glass or stainless steel cleaner.
Light soiling
- Wipe the ceramic glass surface with a damp cloth.
- Rub dry with a clean cloth. Remnants of cleaning agent must not be left on the surface.
- Thoroughly clean the entire ceramic glass cooking surface once a week with a commercially available ceramic glass or stainless steel cleaner.
- Wipe the ceramic glass surface using adequate amounts of clean water and rub dry with a clean lint – free cloth.
Stubborn soiling
- To remove food that has boiled over and stubborn splashes, use a glass scraper.
- Place the glass scraper at an angle to the ceramic glass surface.
- Remove soiling by scraping with the blade
NOTE
Glass scrapers and ceramic glass cleaners are available from specialty
retailers.
Problem dirt
-
Remove burnt-on sugar, melted plastic, aluminium foil or other materials with a glass scraper immediately and while still hot.
WARNING
There is a risk of burning yourself when the glass scraper is used on a hot cooking zone: -
Clean the hob as normal when it has cooled down. If the cooking zone on which something has melted has been allowed to cool, warm it up again for cleaning.
NOTE
Scratches or dark blemishes on the ceramic glass surface, caused, for example,
by a pan with sharp edges, cannot be removed. However, they do not impair the
function of the hob.
Hob frame (option)
WARNING
Do not use vinegar, lemon juice or scale remover on the hob frame; otherwise
dull blemishes will appear
- Wipe the frame with a damp cloth.
- Moisten dried debris with a wet cloth. Wipe and rub dry.
To avoid damaging your appliance
- Do not use the hob as a work surface or for storage.
- Do not operate a cooking zone if there is no pan on the hob or if the pan is empty.
- Ceramic glass is very tough and resistant to temperature shock, but it is not unbreakable. It can be damaged by a particularly sharp or hard object dropping onto the hob.
- Do not place pans on the hob frame. Scratching and damage to the finish may occur.
- Avoid spilling acidic liquids, for example, vinegar, lemon juice and descaling agents, onto the hob frame, since such liquids can cause dull spots.
- If sugar or a preparation containing sugar comes into contact with a hot cooking zone and melts, it should be cleaned off immediately with a kitchen scraper while it is still hot. If allowed to cool, it may damage the surface when removed.
- Keep all items and materials that could melt, for example, plastics, aluminium foil and oven foils, away from the ceramic glass surface. If something of this nature melts onto the hob, it must be removed immediately with a scraper.
Troubleshooting and service
Troubleshooting
A fault may result from a minor information that you can correct yourself with the help of the following instructions. Do not attempt any further repairs if the following instructions do not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service
technician. Improperly effected repairs may result in considerable risk to the
user. If your appliance needs repair, please contact your customer service
center.
Problem | Possible cause | Solution | |
---|---|---|---|
What should I do if thecooking zones are not functioning? |
- The fuse in the house
|
- If the fuses trip anumber of times, call an authorised electrician.
wiring is not intact.
What should I do if thecooking zones will notswitch on?|
- The On/Off C) key
|
- The appliance isproperly switched on
- Clean the controlpanel.
was accidentallyactuated.
- The control panel is partially covered by a damp cloth or liquid.
What should I do if the|
- The On/Off (1) key
|
- The appliance is
- properly switched on. Clean the controlpanel.
display except for H,I, the residual heat| was accidentally actuated.•The
control panel is partially covered by a damp cloth or liquid.
indicator suddenly disappears?
What should I do if, after the cooking|
- The cooking zone was only briefly used and therefore did not become hot enough.
|
- If the cooking zone ishot, please call a localservice centre.
zones have been switched off, residual heat is not indicated in the display
Information code|
- Possible cause
| a Solution
---|---|---
rnL U| There is a problem with the burner temperature sensor.| Restart the
applianceusing the On/Off 0 key. If the problem continues,disconnect power
for more than 30 seconds. Then, restart the appliance and try again. If the
problem still continues contact a local service centre.
r i
L 1| The temperature is sensed higher than specified.
C2| There is a problem with the PBA sensor.
R2| The DC Motor fails to operate because of problems with the PCB or wiring,
or electrical disturbance on the motor blade.
| A key is being pressed for more than 8 seconds.| Check if the key is wet or
is being pressed.If the problem continues, restart the appliance using the
On/Off0 key. If the problem still continues,contact a local service
centre.
rnI 1_,| Communications between main and sub PCBs fail.| Restart the
applianceusing the On/Off 0 key.If the problem continues, disconnect power
for more than 30 seconds. Then,restart the appliance. If the problem still
continues,contact a local service centre.
F2| The touch-enabled IC communicates abnormally.
up| It is out of normal voltage(220 – 240 V).| Check home power environment.
us
–| If the cooking container is not suitable for the induction, or operates
without the cooking container, it is displayed.| Use a cooking container
suitable for inductions.
What should I do if the cooking zone will not switch on or off?
This could be due to one of the following possibilities:
- The control panel is partially covered by a damp cloth or liquid.
- The child safety lock is on. and display .
What should I do if the display is illuminated?
Check for the following:
- The control panel is partially covered by a damp cloth or liquid.
- To reset, press the On/Off key.
- If liquid has overflowed on control panel, please wipe the liquid.
What should I do if the display is illuminated?
Check for the following:
- The hob is overheated because of abnormal operation.
- After hob is cooled down, press the On/Off key for resetting.
What should I do if the display is illuminated?
Check for the following:
- Cookware is unsuitable, too small, or no cookware has been placed on the cooking zone.
- If you use suitable cookware, displayed message will automatically disappear.
What should I do if the cooling fan runs after the hob is turned off?
Check for the following:
- When you have finished using the hob, the cooling fan runs by itself for cooling down.
- After the hob’s electronics has cooled down or elapsed max time (10 minutes)the cooling fan will be turned off.
- If you request a service call because of an information made in operating the appliance, the visit from the customer service technician may incur a charge even during the warranty period.
Service
Before calling for assistance or service, please check the section “Troubleshooting”. If you still need help, follow the instructions below. Is it a technical fault? If so, please contact your customer service centre. Always prepare in advance for the discussion. This will ease the process of diagnosing the problem and also make it easier to decide if a customer service visit is necessary.
Please take note of the following information.
- What form does the problem take?
- Under what circumstances does the problem occur?
When calling, please know the model and serial number of your appliance. This information is provided on the rating plate as follows:
- Model description
- S/N code (15 digits)
We recommend that you record the information here for easy reference.
- Model:
- Serial number:
When do you incur costs even during the warranty period?
- If you could have remedied the problem yourself by applying one of the solutions provided in the section “Troubleshooting”.
- If the customer service technician has to make several service calls because he was not provided with all of the relevant information before his visit and as a result, for example, has to make additional trips for parts. Preparing for your phone call as described above will save you the cost of these trips.
Please be advised that the Samsung warranty does NOT cover service calls to explain product operation, correct improper installation, or perform normal cleaning or maintenance.
QUESTIONS OR COMMENTS?
COUNTRY /
LOCATION| CALL| OR VISIT US ONLINE AT
---|---|---
AUSTRALIA| 1300 362 603|
www.samsung.com/au/support
NEW ZEALAND| 0800 726 786|
www.samsung.com/nz/support
CHINA| 400-810-5858|
www.samsung.com/cn/support
HONG KONG| 3698 4698|
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support
(English)
INDIA| 1800 40 SAMSUNG (1800 40 7267864)
(Toll Free)
1800 5 SAMSUNG (1800 5 7267864)
(Toll-Free)| www.samsung.com/in/support
BANGLADESH| 09612300300
08000300300 (Toll free)|
www.samsung.com/support
INDONESIA| 021-5699-7777
0800-112-8888 (All Product, Toll Free)|
www.samsung.com/id/support
JAPAN| 0120-363-905|
www.galaxymobile.jp/jp/support
MALAYSIA| 1800-88-9999
+603-7713 7420 (Overseas contact)|
www.samsung.com/my/support
COUNTRY /
LOCATION| CALL| OR VISIT US ONLINE AT
---|---|---
PHILIPPINES| 1-800-10-726-7864 [ PLDT Toll Free ] 1-800-8-726-7864
[ Globe Landline and Mobile ] 02-422-2111 [ Standard Landline ]|
www.samsung.com/ph/support
SINGAPORE| 1800 7267864 I 1800-SAMSUNG|
www.samsung.com/sg/support
THAILAND| 0-2689-3232
1800-29-3232 (Toll free)|
www.samsung.com/h/support
TAIWAN| 0800-32-9999|
www.samsung.com/tw/support
VIETNAM| 1800 588 889|
www.samsung.com/vn/support
MYANMAR| +95-1-2399-888|
www.samsung.com/mm/support
MACAU| 0800 333|
www.samsung.com/hk/support (Chinese)
www.samsung.com/hk_en/support
(English)
SRI LANKA| 011 SAMSUNG (011 7267864)|
www.samsung.com/support
CAMBODIA| +855-23-993232
1800-20-3232 (Toll free)|
www.samsung.com/h/support
LAOS| +856-214-17333|
www.samsung.com/ti/support
NEPAL| 16600172667 (Toll Free for NTC Only)
9801572667 (Toll Free for Ncell users)|
www.samsung.com/support
References
- Samsung Japan 公式 | Samsung(ギャラクシー)ホーム
- Product Help & Support | Samsung Australia
- 产品帮助与支持 | 三星电子 中国
- Product Help & Support | Samsung Hong Kong
- 產品支援 | 三星電子 香港
- Temukan Bantuan & Support Produk Samsung | Samsung Indonesia
- Product Help & Support | Samsung India
- ကုန်ပစ္စည်း အကူအညီနှင့် ပံ့ပိုးရေး | Samsung Myanmar
- Product Help & Support | Samsung Malaysia
- Samsung Product Helps & Online Support | Samsung New Zealand
- Product Help & Support | Samsung Philippines
- Product Help & Support - Get help, find answers | Samsung SG
- Product Help & Support | Samsung Australia
- ความช่วยเหลือและการสนับสนุนผลิตภัณฑ์ซัมซุง | Samsung Thailand
- 產品協助與支援 | Samsung 台灣
- Samsung UK | Mobile | Home Electronics | Home Appliances | TV
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