SAMSUNG VR50T95 Series Jet Bot Robot Vacuum Cleaner User Manual
- June 16, 2024
- Samsung
Table of Contents
- VR50T95 Series Jet Bot Robot Vacuum Cleaner
- Product Information
- Specifications
- Preparation
- Safety Information
- Installing a Clean Station
- Charging the Jet Bot
- Using the Jet Bot
- Basic Use
- Cleaning Functions
- Additional Functions
- Attaching Boundary Markers
- Cleaning the Jet Bot
- Emptying and Cleaning the Dustbin
- Cleaning the Driving Wheel
- Cleaning the Brush
- Cleaning the Sensor Window
- Cleaning the Fine Dust Filter
- Cleaning the Clean Station
- Replacing the Dust Bag
- Cleaning the Bottom Cover
- SmartThings App
- Setting up the Wireless Router
- Downloading the SmartThings App
- Setting up a SAMSUNG Account
- Registering a Device to the SmartThings App
- Software Update
- Functions of the SmartThings App
- Q: Where can I purchase additional Dust Bags?
- Q: How often should I clean the dustbin?
- Q: How do I reset the Jet Bot to the factory default
VR50T95 Series Jet Bot Robot Vacuum Cleaner
Product Information
Specifications
- Product Name: Jet Bot
- Model: VR50T95**** Series
Preparation
Safety Information
The product contains chemicals known to the State of California
to cause cancer and birth defects or other reproductive harm.
Please refer to the State of California Proposition 65 Warning for
more information.
Installation
Installing a Clean Station
To install a Clean Station, follow the instructions provided in
the user manual.
Operation
Charging the Jet Bot
To charge the Jet Bot, connect the power cord to the device and
plug it into a power outlet.
Using the Jet Bot
To use the Jet Bot, follow the basic usage instructions provided
in the user manual.
Basic Use
Follow these steps to use the Jet Bot:
-
Ensure the device is fully charged.
-
Place the Jet Bot on the floor in the desired area to be
cleaned. -
Press the power button to start the cleaning process.
-
Monitor the operation status on the LED status indicator.
Cleaning Functions
The Jet Bot offers various cleaning functions. Refer to the user
manual for detailed instructions on each function.
Additional Functions
The Jet Bot has additional functions that can enhance its
performance. Refer to the user manual for instructions on how to
utilize these functions.
Attaching Boundary Markers
To set boundaries for the Jet Bot, attach the provided boundary
markers as instructed in the user manual.
Maintenance
Cleaning the Jet Bot
To clean the Jet Bot, follow the cleaning instructions provided
in the user manual.
Emptying and Cleaning the Dustbin
Regularly empty and clean the dustbin to maintain optimal
performance. Refer to the user manual for detailed
instructions.
Cleaning the Driving Wheel
Keep the driving wheel clean to ensure smooth operation. Follow
the instructions in the user manual for cleaning the driving
wheel.
Cleaning the Brush
Regularly clean the brush to remove any debris. Refer to the
user manual for instructions on cleaning the brush.
Cleaning the Sensor Window
Keep the sensor window clean for accurate detection. Follow the
user manual instructions to clean the sensor window.
Cleaning the Fine Dust Filter
Regularly clean the fine dust filter to maintain suction power.
Refer to the user manual for instructions on cleaning the fine dust
filter.
Cleaning the Clean Station
To clean the Clean Station, follow the cleaning instructions
provided in the user manual.
Replacing the Dust Bag
When necessary, replace the dust bag with a new one. Refer to
the user manual for instructions on replacing the dust bag.
Cleaning the Bottom Cover
Occasionally clean the bottom cover of the Jet Bot. Follow the
user manual instructions for cleaning the bottom cover.
Appendix
SmartThings App
The Jet Bot can be controlled through the SmartThings App.
Follow the instructions in the user manual to set up and use the
app.
Setting up the Wireless Router
To connect the Jet Bot to your wireless router, follow the steps
outlined in the user manual.
Downloading the SmartThings App
Download the SmartThings App from the appropriate app store.
Refer to the user manual for further instructions.
Setting up a SAMSUNG Account
Create a SAMSUNG account to access additional features. Follow
the instructions in the user manual to set up an account.
Registering a Device to the SmartThings App
To register the Jet Bot with the SmartThings App, follow the
registration instructions provided in the user manual.
Software Update
Keep your Jet Bot up to date by performing software updates.
Refer to the user manual for instructions on updating the
software.
Functions of the SmartThings App
Explore the various functions and features offered by the
SmartThings App. Consult the user manual for more information.
FAQ
Q: Where can I purchase additional Dust Bags?
A: To purchase additional Dust Bags, check the Dust Bag’s model
name (VCA-RDB95) and SAMSUNG logo first, then contact your nearest
SAMSUNG Electronics retailer or SAMSUNG service center.
Q: How often should I clean the dustbin?
A: It is recommended to regularly empty and clean the dustbin to
maintain optimal performance. Refer to the user manual for detailed
instructions on cleaning frequency.
Q: How do I reset the Jet Bot to the factory default
settings?
A: To reset the Jet Bot to the factory default settings, follow
the instructions provided in the user manual.
Jet Bot
User manual
VR50T95**** Series
· Before operating this unit, please read the instructions carefully. · For
indoor use only
Contents
PREPARATION
Safety information
3
INSTALLATION
Installing a Clean Station
15
OPERATION
Charging the Jet Bot
17
Using the Jet Bot
20
Basic use
20
Operation status on the LED Status Indicator 21
Cleaning Functions
22
Additional functions
24
Attaching Boundary Markers
25
Parts diagram
26
Jet Bot
26
Clean Station
26
MAINTENANCE
Cleaning the Jet Bot
27
Emptying and cleaning the Dustbin
27
Cleaning the Driving Wheel
28
Cleaning the brush
29
Cleaning the Sensor Window
30
Cleaning the Fine dust Filter
30
Cleaning the Clean Station
31
Replacing the Dust Bag
31
Cleaning the Fine dust Filter
31
Cleaning the bottom cover
32
APPENDIX
SmartThings App
33
Setting up the wireless router
33
Downloading the SmartThings App
34
Setting up a SAMSUNG account
34
Registering a device to the SmartThings App 34
Software Update
35
Functions of the SmartThings App
36
Notes and cautions
38
Installation
38
Charging
38
Using
39
Cleaning and maintenance
40
Battery usage
41
Corrective measures before reporting a
problem
42
Troubleshooting
44
Open Source Announcement
49
How to reset to the factory default
49
Product Specification
50
2 English
PREPARATION
Accessories
Accessories may differ depending on the models.
Power cord
Dust Bag: 2 units
(Inside the product: 1 unit, Spare: 1 unit)
Pre-motor Filter: 2 units
(Inside the product: 1 unit, Spare: 1 unit)
PREPARATION
Clean Station/ Extra Plate
Boundary Markers
User Manual
If you want to purchase an additional Dust Bag, check the Dust Bag’s model name (VCA-
RDB95) and SAMSUNG logo (
) first, then contact your nearest SAMSUNG
Electronics retailer or SAMSUNG service center.
Safety information
· Before operating the appliance, please read this manual thoroughly and
retain it for your reference.
· Because the following operating instructions cover various models, the
characteristics of your vacuum cleaner may differ slightly from those
described in this manual.
Caution/Warning symbols used
WARNING Indicates that a danger of death or serious injury exists.
CAUTION Indicates that a risk of personal injury or material damage exists.
Other symbols used
NOTE Indicates that the following text contains additional important
information.
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PREPARATION
State of California Proposition 65 Warning (US only)
WARNING This product contains chemicals known to the State of California to
cause cancer and birth defects or other reproductive harm.
For battery recycling go to call2recycle.org Li-ion or call
1-800-822-8837
Failure to meet these requirements could cause damage to the internal parts of
the vacuum and void your warranty.
General
· Do not allow to be used as a toy. Close attention is necessary when used by
or near children.
· Use only as described in this manual. · Do not operate the Jet Bot or the
Clean Station if it has been damaged in
any way. · If the vacuum cleaner is not working as it should, has been
dropped,
damaged, left outdoors, or dropped in water, return it to a customer care
center. · Do not handle the Clean Station or the Jet Bot if your hands are
wet. · Use only on dry, indoor surfaces. · This appliance is not intended for
use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a person
responsible for their safety. Children should not clean or perform maintenance
on the vacuum without adult supervision. · Move the cords of other appliances
so they are not in the area that is to be cleaned. · Do not operate the vacuum
in a room where an infant or child is sleeping.
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PREPARATION
· Do not operate the vacuum in an area where there are lit candles or fragile
objects on the floor.
· Do not operate the vacuum in a room that has lit candles on furniture that
the vacuum may accidentally hit or bump into.
· Do not allow children to sit on the vacuum. · Do not use the vacuum on a wet
surface. · If the supply cord is damaged, it must be replaced by the
manufacturer or
its service agent or a similarly qualified person in order to avoid a hazard.
Clean Station
· Do not modify the polarized plug to fit a non-polarized outlet or extension
cord.
· Do not use outdoors or on wet surfaces. · Unplug the Clean Station from the
outlet when not in use and before
servicing. · Use only the Clean Station supplied by the manufacturer to
recharge. · Do not use with a damaged cord or a plug or a loose power outlet.
· Do not pull or carry by the cord, use the cord as a handle, close the door
on the cord, or pull the cord around sharp edges or corners. Keep the cord
away from heated surfaces. · Do not use extension cords or outlets with
inadequate current carrying capacity. · Do not unplug by pulling on the cord.
To unplug, grasp the plug, not the cord. · Do not mutilate or incinerate
batteries as they will explode at high temperatures. · Do not attempt to open
the Clean Station. Repairs should only be carried out by a qualified customer
care center. · Do not expose the Clean Station to high temperatures or allow
moisture or humidity of any kind to come into contact with the Clean Station.
· Do not charge the non-rechargeable batteries with the Clean Station.
English 5
PREPARATION
Jet Bot
· Do not pick up hard or sharp objects such as glass, nails, screws, coins,
and etc.
· Do not use without a filter in place. When servicing the unit, never put
fingers or other objects into the fan chamber in case the unit accidentally
turns on.
· Do not put any objects into openings. Do not use with any openings blocked;
keep openings free of dust, lint, hair, and anything that may reduce air flow.
· Do not pick up toxic materials (chlorine bleach, ammonia, drain cleaner,
etc.).
· Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
· Do not use to pick up flammable or combustible liquids such as gasoline or
use in areas where they may be present.
· Also do not use in: Locations with candles or desk lamps on the floor.
Locations with unattended fires (fire or embers). Locations with distilled
alcohol, thinner, ashtrays with burning cigarettes, etc.
· Do not use the Jet Bot in an enclosed space filled with vapors given off by
oil based paint, paint thinner, moth proofing substances, flammable dust, or
other explosive or toxic vapors.
· Leaks from battery cells can occur under extreme usage or temperature
conditions. If the liquid gets on the skin, wash quickly with water. If the
liquid gets into the eyes, flush them immediately with clean water for a
minimum of 10 minutes. Seek medical attention.
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PREPARATION
Power related
WARNING · Please prevent any risk of electric shock or fire.
Do not damage the power cord. Do not pull the power cord too hard or touch
the power plug with wet
hands. Do not use a power source other than 120 V~ 60 Hz and also do not use
a multi-outlet to supply power to a number of devices at the same time. (Do
not leave the cord carelessly on the floor.) Do not use a damaged power
plug, a power cord or a loose power outlet. · Clean dust or any foreign matter
on the pin and the contact part of the power plug. There is a risk of
electric shock or malfunction.
Before use
WARNING · Do not use the Jet Bot near a heater or combustible materials.
Do not use the Jet Bot near fire or flame such as a movable heater, a
candlelight, a desk lamp, a fireplace, etc. or in a place where combustible
materials such as gasoline, alcohol, thinner, etc. exist.
· Make sure there are no dangerous objects around the Jet Bot’s cleaning area
to prevent collision and unplug any electric heaters or fans. The Jet Bot
can be damaged or malfunction.
· The Jet Bot is intended for household use therefore do not use it in an
attic, basement, storage, an industrial building, out of indoor space, places
with moisture (such as a bathroom, a laundry room), on the table or shelves.
The Jet Bot can be damaged or malfunction.
· Attach the Boundary Markers to a place where the Jet Bot may fall such as a
stair or a banister to prevent product damage and injury. Please keep the
Cliff Sensor clean all the time for safety.
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PREPARATION
· Be sure the Jet Bot does not suck in or touch any kind of liquids (water,
beverage, filth, etc.). The Jet Bot can be severely damaged and it may
contaminate other areas if the wheels pass through liquid.
· Do not spill any liquids on the Clean Station. There is a risk of fire or
electric shock.
· Do not use the Clean Station for anything other than its intended purposes.
There is a risk of fire or severe damage to the Clean Station.
· Always keep the Cliff Sensor clean for your safety. · As this wireless
installation may cause radio interference, it cannot
provide a service related with human safety.
CAUTION · Insert the Dustbin before using the Jet Bot. · When installing the
Clean Station, do not leave the cord carelessly on the
floor since the Jet Bot may get tangled by it. · To clean all areas of your
house, open all rooms and set the No-go Zones
with the SmartThings App or attach the Boundary Markers to the places where
the Jet Bot may get damaged such as a front door, a veranda, a bathroom, and
stairs for safety. · Follow these recommendations for proper automatic
recharging. Always turn on the power of the Clean Station. Install the
Clean Station where the Jet Bot can easily find. Do not leave any objects in
front of the Clean Station. · Do not use the Jet Bot on black colored floors.
The Jet Bot may not be able to operate normally. · Do not place any objects
within 0.5 m of either side of the Clean Station or within 1 m of the front of
the Clean Station. · Make sure the Clean Station’s charging contact is not
damaged or have any foreign matter on it.
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PREPARATION
· For the very low areas where the Jet Bot may get stuck, set the Nogo Zones
with the SmartThings App or attach the Boundary Markers to prevent the Jet Bot
from getting in.
· Do not install the Clean Station in an area with a dark floor. If the
floor around the Clean Station is dark, recharging is hindered.
· Move any obstacles that may disturb the Jet Bot’s movement (such as
children’s indoor swing or slides) before cleaning.
· Do not use the Jet Bot in a place which is narrower than its turning radius
0.5 m or less.
· Before operating the Jet Bot, remove the objects which could break such as
glass, a frame, a mirror, and porcelain items so that the Jet Bot works
without interruption.
· If a brush or a brush cover is not assembled correctly, scratches may occur
on the floor, or product malfunction may occur.
· Use both hands to carry the product. · Do not place the Clean Station in a
place where people pass by frequently,
in entrance way or narrow passage. People may trip over it and be injured,
or product damage may occur. · Do not push the Clean Station.
English 9
PREPARATION
In use
WARNING · If any abnormal sounds, smells or smoke come from the Jet Bot,
immediately shut off the power switch of the Jet Bot and contact a service
center. CAUTION · Using the Jet Bot on a thick carpet may damage both the Jet
Bot and the carpet. The Jet Bot cannot pass over a carpet with fiber longer
than 2 cm. · Do not use the Jet Bot on tables or other high surfaces. There
is a risk of damage if it falls. · The Jet Bot may bump into chairs or desk
legs, therefore move them away for faster and efficient cleaning. · When the
Jet Bot is operating, do not lift it up or carry it to another area. · Do not
hold by Driving Wheels of the Jet Bot when carrying it to another area. · Do
not put any objects on top of the Jet Bot since it may cause malfunction of
the LiDAR sensor or the Jet Bot. · Remove any large papers or plastic bags
immediately when using the Jet Bot since they may block the intake. · Do not
lie down around the Jet Bot that is running. Your hair may be caught in the
brush, resulting in physical injury. · Do not allow children to play with the
Jet Bot. · Make sure hair, fingers, clothes do not get caught in a spin brush
or Driving Wheels. · Do not allow children to sit on the Jet Bot and do not
place an object on the Jet Bot. · Leave over 3 cm space from the inner
doorstep placed in the entrance. Otherwise, the robot vacuum can ride on it
and go outside.
10 English
PREPARATION
Cleaning and maintenance
WARNING · When the power cord is damaged, contact a service center to get it
replaced by a certified repairman. There is a risk of fire or electric
shock. · Please check with a SAMSUNG Electronics service center when replacing
batteries. Using batteries from other products can cause malfunction. · Be
careful not to put your finger into the revolving LiDAR sensor. Otherwise,
your finger may get injured.
CAUTION · Prevent any damage to the Jet Bot by complying with the following.
Do not clean the Jet Bot by spraying water directly onto it or use a
volatile substance such as benzene, thinner, or alcohol to clean it.
· Do not disassemble or repair the Jet Bot. This should only be done by a
certified repairman.
· Always keep the Obstacle Sensor Window and the Cliff Sensor Window clear.
If foreign matter accumulates, sensors may malfunction.
· Do not store the Jet Bot in a car. · Be careful that the LiDAR sensor is not
exposed to a direct light such as
sun light, infrared light, etc. The direct light can affect the performance
of the LiDAR sensor. · When carrying the Jet Bot, be careful not to let it
drop. The impact from the drop can affect the operation or performance of
the
LiDAR sensor. · Do not look at the transmitting part (a laser) of the
revolving LiDAR
sensor horizontally. · Be careful not to insert a tool such as a chopstick
into the revolving LiDAR
sensor. Otherwise, the LiDAR sensor may work abnormally or malfunction.
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PREPARATION
· Before cleaning, remove objects such as a thin electric wire (1 cm or less),
socks, etc. on the floor as they can be caught in the Jet Bot’s brush or
Driving Wheels.
· If oil such as cooking oil is on the floor, the Jet Bot may become
stationary because the floor is slippery. Remove the oil first before cleaning
with the Jet Bot.
12 English
PREPARATION
REGULATORY NOTICE
1. FCC Notice
WARNING · Any changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate the
equipment. · This device complies with Part 15 of FCC Rules. Operation is
Subject to following two conditions: 1 This device may not cause harmful
interference, and 2 This device must accept any interference received
including interference that cause undesired operation. · For product available
in the USA/Canada market, only channel 1~11 can be operated. Selection of
other channels is not possible.
FCC STATEMENT: · This equipment has been tested and found to comply within the
limits
for a Class B digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. · This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures: Reorient or relocate
the receiving antenna Increase the separation between the equipment and
receiver Connect the equipment into an outlet on a different circuit from
that to
which the receiver is connected Consult the dealer or an experienced
radio/TV technician for help.
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PREPARATION
FCC RADIATION EXPOSURE STATEMENT: · This equipment complies with FCC radiation
exposure limits set forth for
an uncontrolled environment. This equipment should be installed and operated
with a minimum distance of 20cm between the radiator and your body. This
device and its antenna(s) must not be co-located or operation in conjunction
with any other antenna or transmitter.
2. IC Notice · The term “IC” before the radio certification number only
signifies that
Industry Canada technical specifications were met. Operation is subject to the
following two conditions: (1) this device may not cause interference, and (2)
this device must accept any interference, including interference that may
cause undesired operation of the device. · This Class B digital apparatus
complies with Canadian ICES-003. · Cet appareil numérique de la classe B est
conforme á la norme NMB-003 du Canada. · For product available in the
USA/Canada market, only channel 1~11 can be operated. Selection of other
channels is not possible. IC RADIATION EXPOSURE STATEMENT: · This equipment
complies with IC RSS-102 radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body. This device and its
antenna(s) must not be co-located or operation in conjunction with any other
antenna or transmitter.
Open Source License Notice · This device uses open source software. Open
Source Licenses are available
on the product menu. · Tap “Settings > Network > Software Update > Legal
Information” on the
device for more details.
14 English
INSTALLATION
INSTALLATION
Installing a Clean Station
Status Indicator Approximately
0.5 m
Approximately 1 m
Approximately 0.5 m
1 Connect the provided power cord to the bottom of the Clean Station.
2 Position the power cord into the fixing groove at the rear of the Clean
Station.
3 Raise the front of the Clean Station. 4 Put the Extra Plate under the Clean
Station.
English 15
INSTALLATION
5 Fit the front part of the Clean Station to the reference line on the Extra
Plate.
6 Place the Clean Station on an even floor and near an electrical outlet and
plug it in.
When the Clean Station is plugged in, the Status Indicator at the top of the
Clean Station turns white for a short time.
NOTE · Install the Clean Station in a place where the floor and wall are
level. · If the power cord is too long for the installation environment, coil
the power cord around the
cable management post, then put it in the fixing groove at the rear of the
Clean Station. · If you reinstall the Clean Station to a new position of 45
degrees or 1 m or more from the
previous installed place, recreate the map using the SmartThings App. (If you
use the existing map, some places may not be cleaned.)
16 English
OPERATION
Charging the Jet Bot
Before using the Jet Bot for the first time, charge it completely. (For the charging time and cleaning time, refer to the `Product specification’.)
OFF
ON
1 Remove the yellow gasket attached to the power switch at the side of the Jet
Bot and press the power switch to turn the Jet Bot on.
During booting, the Jet Bot’s Status Indicator turns on with a melody which
stops when the booting is complete.
When you turn the Jet Bot on for the first time after purchase, check the
SmartThings App connection (refer to p.33-37) and installation of the Clean
Station following the voice guide of the Jet Bot.
2 Place the Jet Bot on the Clean Station manually to start charging.
Make sure the charging terminals on the Jet Bot and the Clean Station are
aligned.
When the Jet Bot starts charging, the Status Indicator of the Clean Station
turns white and after 1 minute, the Status Indicator turns off automatically.
Status Indicator
3 Check the charging status.
When charging starts, the Status Indicator of the Jet Bot turns on (red,
orange, or yellow depending on charging progress), it rises gradually, and
changes to green when the charging is complete.
OPERATION
English 17
OPERATION
Auto charging
The Jet Bot automatically returns to the Clean Station when it completes
cleaning or when the battery is low to recharge.
Docking (Recharging)
You can return the Jet Bot to the Clean Station while cleaning to recharge. ·
Press the [ ] on the Jet Bot or use the
SmartThings App to select the recharging function. If the Jet Bot fails to
return to the Clean Station for charging, it turns to the Sleep Mode. To
cancel the Sleep Mode, press the [ ].
Discharged Jet Bot
Move the Jet Bot manually onto the Clean Station to recharge.
18 English
Checking if the docking (recharging) does not work
Check the Clean Station’s installation status
· Check whether the Clean Station has been installed in a place where the
Clean Station cannot guide the Jet Bot to return.
· Check whether the distance between the Clean Station and the Jet Bot is over
5 m. It may take a longer time for the Jet Bot to return to the Clean
Station.
Charge the Jet Bot manually for the following conditions.
· When the Clean Station is installed in a corner
· When the battery is completely discharged · When the Jet Bot is stuck in an
obstacle
(e.g., furniture) · When the Jet Bot cannot climb a threshold
near the Clean Station. (It should be less than 1.5 cm.) · When the Jet Bot’s
Status Indicator turns red and stays red with the Jet Bot not working
NOTE
· If the power switch of the Jet Bot is off, the Jet Bot will not charge even
if it is docked on the Clean Station. Keep the Clean Station on at all
times. If power is not supplied to the Clean Station, the Jet Bot cannot
find the Clean Station and cannot automatically recharge.
· If the Jet Bot is left detached from the Clean Station, the battery drains
naturally. · When the Dustbin is full, the Jet Bot automatically returns to
the Clean Station for recharging.
OPERATION
English 19
Using the Jet Bot
Before using the Jet Bot, press the power switch at the side of the Jet Bot to
turn the Jet Bot on. For the normal use of the Jet Bot’s functions, the
SmartThings connection is required.
For downloading and installing the SmartThings App, refer to the
`SmartThings App(P.33-37)’.
Basic use
OFF
ON
Power on / off
Press the power switch at the side of the Jet Bot to turn the Jet Bot on. ·
During booting, the Jet Bot’s Status
Indicator turns on with a melody which stops when the booting is complete.
Starting cleaning
Press the [ ] on the Jet Bot to start cleaning in Auto Clean.
Stopping cleaning
· Press the [ ] on the Jet Bot to stop operation while cleaning. When
pressing the [ ], the Jet Bot returns to the Clean Station and starts
charging.
If the Jet Bot does not operate for 20 minutes after it stops operation, it
automatically returns to the Clean Station to recharge.
Sleep Mode
· When the Jet Bot is not in operation, press and hold the [ ] to set the
Sleep Mode.
· In the Sleep Mode, press the [ ] to cancel the Sleep Mode.
OPERATION
20 English
Operation status on the LED Status Indicator
Classification
While operating Jet Bot
While charging
Clean Station
Color
Blinking without moving
Red
Blinking while moving
On
Blue Red, orange, or yellow (depending
on charging progress) Green Violet On (5 seconds)
White On
Blinking Red
On
Meaning
An error occurs.
Auto returning to the Clean Station due to low battery Operating stops due to
low
battery Monitoring
While charging
Charging is complete. Software is being updated. Clean Stations’ power is on.
Jet Bot’s Empty Dust function is working, Jet Bot is docked (1 minute after
the docking, it is
off.). Clean Station’s cover is open. The
suction motor has a problem. Clean Station’s Dust Bag is full.
If the Jet Bot starts charging from the depleted status, the Status Indicator
turns red and slowly blinks for about 20 minutes.
During the `DownTime’, the Jet Bot’s LED Status Indicator is turned off. The
Jet Bot’s night mode (18:00~06:00) operates only when the Jet Bot is charging,
and in
the night mode, Jet Bot’s LED brightness is adjusted to 20% within the set
time when time synchronization is set through a mobile.
OPERATION
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OPERATION
Cleaning Functions
Cleaning Functions
Cleaning Methods
Cleaning Mode Suction Power Repeat Clean
Empty Dust Corner Clean Intelligent Power Control Clean
Operation
· Auto Clean: Cleans automatically until the Jet Bot completes cleaning one
time.
· Room Clean: You can select a room you want to clean. · Around Furniture
Clean: You can select the areas around furniture or
an electronic appliance you want to clean.
Recognizable furniture: An air conditioner, a refrigerator, a television, a
bed, a sofa, a table, and a bookshelf.
Around Furniture Clean function cleans 3 m (width) x 3 m (length) area of
recognized furniture based on location coordinates, and some areas may not
clean depending on the size and shape of furniture.
· Spot Clean: You can set a specific area you want to clean.
· You can select one out of three modes.
You can set the Cleaning Mode only when the Jet Bot is in Room Clean.
· You can select the suction power from Max, Smart or Normal.
When the Jet Bot is in Smart’ suction power, the Corner Clean or the Intelligent Power Control Clean work. · The Jet Bot cleans repeatedly until its battery is discharged. After the Jet Bot completes cleaning one time and returns to the Clean Station due to battery shortage, it does not clean again after charging is complete. · You can select the Empty Dust conditions at the SmartThings App. · When the Jet Bot returns to the Clean Station, it automatically empties its Dustbin. (However, after the Around Furniture Clean, the Jet Bot does not empty its Dustbin automatically.) If the Empty Dust function does not work, check whether the top cover of the Clean Station is open or the Dust Bag is full. While the Jet Bot is docked onto the Clean Station, press the [ ] to start emptying its Dustbin. · If the Jet Bot detects a corner, it moves close to the corner and cleans it twice. (Suction Power:
Smart’ only)
When the Jet Bot detects a carpet during cleaning, it increases its suction
power. (Suction Power: `Smart’ only)
22 English
OPERATION
You can set the Cleaning Functions, the Repeat Clean or the Cleaning Mode at
the SmartThings App.
When the Jet Bot does not have a saved map, it studies cleaning space through
Auto Clean function which starts from the Clean Station. After studying the
cleaning space, a map is saved. (The map creation is enabled through the
SmartThings App only.)
You can edit or delete the map at the SmartThings App. Room Clean, Around
Furniture Clean or Spot Clean works regardless of choice sequences of
the areas. As the Jet Bot may ride over the following sizes of a rug or a mat,
set the No-go Zones with
the SmartThings App for smooth cleaning in the following modes. During
zigzag cleaning, the size of a rug or a mat is larger than 150 cm x 32 cm.
During wall cleaning, the size of a rug or a mat is larger than 65 cm x 32 cm.
English 23
Additional functions
Additional functions
Energy-Saving Mode
Downtime Mode Scheduled Cleaning
Setting the No-go Zones
Operation
· When charging is complete, the Jet Bot automatically enters the Sleep Mode.
While the Jet Bot is docked on the Clean Station, press and hold the [ ] for 7
seconds to set it to the Sleep Mode. To cancel the Sleep Mode, start cleaning
or press the [ ] for 7 seconds.
When the Jet Bot is in the Energy-Saving Mode, the power is turned off after
charging is complete which means the Wi-Fi reception waiting is not enabled,
therefore the Jet Bot cannot be controlled with the mobile app.
· You can set the Jet Bot not to clean within the Downtime at the Settings.
When Downtime comes, the Jet Bot returns to the Clean Station.
· You can set the Jet Bot to clean at the Schedule.
If the Jet Bot is detached from the Clean Station at the scheduled time, the
scheduled cleaning does not work.
· When the Jet Bot has saved a map, you can set the Jet Bot not to enter a
designated area.
If the Jet Bot does not start cleaning from the Clean Station or the
installation place of the Clean Station has been changed, the Jet Bot may
clean the set No-go Zones.
When setting the No-go Zones, you cannot include the Clean Station.
You can set the Downtime mode, the Scheduled Cleaning or the No-go Zones at
the SmartThings App.
NOTE · When a Check Notice occurs or when you carry the Jet Bot to another
place and start
cleaning, the Jet Bot spins left and right at a 30 degree angle to recognize
its location before it starts cleaning. · If the Jet Bot cannot recognize its
current location, it does not start a set cleaning mode but starts in Auto
Clean. · The Jet Bot automatically performs a system check and restarts once a
week.
OPERATION
24 English
Attaching Boundary Markers
If Boundary Markers are attached before using the Jet Bot, the Jet Bot can
operate safely. You can purchase additional Boundary Markers at a service
center.
To prevent the Jet Bot from entering the following areas, attach the Boundary
Markers to the floor in a shape with 15 cm space distance.
Approximately 15 cm
Boundary Markers
Approximately 5 cm
Where the raised spot is below 5 cm
1.5 cm
Approximately 15 cm
Boundary Markers
Where there is a slide, a swing, a flowerpot, a fireplace, any flammable
substance or moisture.
Boundary Markers
Boundary Markers
Where a threshold is above 1.5 cm
Where there is a risk of falling such as stairs, porches or guardrails.
OPERATION
English 25
OPERATION
Parts diagram
Jet Bot
07 06 05 04 03 02 01
05 02 04 03 02 01
05 04
03 02 01 26 English
Top
01 Obstacle Sensor 08
02 Power switch
09
03 Upper Cover
10
04 Docking Sensor Window
04
05 LiDAR Sensor
06 Fine dust Filter
11
07 Dustbin
12
08 Start/stop button
01
09 Docking (Recharging)
button
04
10 Status Indicator
11 Camera
12 3D Sensor
02
Bottom
01 Charging Pin 06
02 Cliff Sensor
02
03 Driving Wheel
04 Brush Cover Lock
07
05 Brush
06 Brush Cover
02
07 Empty dust Outlet
08 Battery Cover 08
09 Roller
09
Clean Station
06
01 Extra Plate
02 Dust Suction Port
03 Charging Terminal
07
04 Status Indicator
05 Cover
08
06 Fine dust Filter Cover
07 Fine dust Filter
09
08 Power cord groove
09 Charging Signal Transmitter
MAINTENANCE
Cleaning the Jet Bot
Before maintenance work, you should turn off the power switch at the side of
the Jet Bot.
Emptying and cleaning the Dustbin
MAINTENANCE
1 Detach the upper cover using the groove under the cover.
2 Hold the Dustbin handle and lift the Dustbin up.
3 Unlock the transparent clip at the side of the Dustbin to open its Upper Cover.
4 Pull the Pre-motor Filter from the Dustbin.
5 Unlock the transparent clip at the bottom of the Dustbin to open its Lower Cover.
6 Remove the dust on the filter and Dustbin, clean them with water, and dry completely in the shade.
English 27
7 Attach the filter to the Dustbin.
8 Attach the Upper Cover and the Lower Cover to the Dustbin. Make sure you can hear them click into position.
MAINTENANCE
9 Attach the Dustbin to the Jet Bot. Grasp the handle and put the Dustbin into
both grooves.
Cleaning the Driving Wheel
1 Place a soft cloth down first, turn the Jet Bot over, and place it gently on
the cloth.
28 English
2 Remove foreign matter with a blunt rod or tweezers.
Cleaning the brush
1 Push the Brush Cover Lock upward to unlock.
2 Detach the brush cover.
3 Lift up the left side of the brush first and then pull the brush from the groove on the right.
4 Clean the brush.
MAINTENANCE
5 Attach the brush.
6 Attach the brush cover.
English 29
Cleaning the Sensor Window
Wipe the Sensor Window with a soft cloth.
Docking Sensor Window
Obstacle Sensor
Cliff Sensor
LiDAR Sensor
Dust Sensor Window
Camera 3D Sensor
Cleaning the Fine dust Filter
MAINTENANCE
For detailed methods of use and cleaning, refer to the QR code. 30 English
Cleaning the Clean Station
Before cleaning the Clean Station, unplug the power cord from the electrical outlet.
Replacing the Dust Bag
1 Press the [PUSH] button on the top of the Clean Station to open its cover.
3 Remove the old Dust Bag and put a new Dust Bag into the Dust Bag holder by
fitting into the grooves on the holder. Push the Dust Bag to the end.
2 Pull the top of the Dust Bag holder gently. If you do not pull the Dust
Bag holder, you cannot replace the Dust Bag due to the safety device.
4 Push the top of the Dust Bag holder gently until you hear it click.
5 Close the Clean Station’s cover.
Cleaning the Fine dust Filter
1 Grasp the grooves at the rear of the Clean Station and detach the Fine dust
Filter cover.
2 Detach the Fine dust Filter.
3 Clean the Fine dust Filter.
Do not clean the Fine dust Filter with water.
4 Attach the Fine dust Filter and the Fine dust Filter cover.
MAINTENANCE
English 31
Cleaning the bottom cover
1 Lay the Clean Station on its side and turn the 7 fixed screws on the bottom
cover in the unlock direction( ).
3 Clean the cover with water and dry it completely in the shade.
5 Turn the 7 fixed screws in the lock direction( ).
2 Detach the cover and remove dirt.
4 Attach the cover to the Clean Station.
MAINTENANCE
32 English
APPENDIX
SmartThings App
The SmartThings App is only compatible with models that have a Wi-Fi function.
If you do not have a Wi-Fi router, you cannot use the SmartThings App.
Setting up the wireless router
· Please refer to the user manual of your wireless router for the settings of
the wireless router. · SAMSUNG Jet Bot supports only Wi-Fi 2.4 Ghz. · SAMSUNG
Jet Bot supports IEEE 802.11b/g/n and Soft-AP.
IEEE 802.11n is recommended. · SAMSUNG Jet Bot supports only DHCP (Dynamic
Host Configuration Protocol). Please make
sure that the DHCP server option is activated on your wireless router. · The
Jet Bot supports the WEP-OPEN, WPA-PSK/TKIP, and WPA2-PSK/AES for the
authentication and encryption protocols. WPA2-PSK/AES is recommended.
Confirm that your router has a unique SSID and password. · The quality of your
wireless network connection may be influenced by the surrounding wireless
environment. · If your Internet service provider has permanently registered
the MAC address (a unique identification number) of your PC or modem, your Jet
Bot may not be able to connect to the Internet. Ask your Internet service
provider about the procedure to connect an apparatus other than a PC to the
Internet. · If your internet service provider requires your ID or password to
connect to the internet, your Jet Bot may not be able to connect. If this is
the case, you must enter your ID or password when connecting to the Internet.
· The Jet Bot may not be able to connect to the Internet because of firewall
issues. Contact your Internet service provider to resolve these issues. · Some
wireless routers may transmit an abnormal Domain Name Server (DNS) address
even if the Internet is not connected. If this occurs, contact the
manufacturer of your wireless router and your Internet service provider. · If
you still cannot connect to the Internet even after trying the procedure
provided by your Internet service provider, please contact an authorized
SAMSUNG service center. · If your router is not a Wi-Fi certified product, The
Jet Bot may not be able to connect to the Internet.
NOTE · When pressing and holding the [ ] button for 3 seconds, the network
status is guided by
voice. · Setting Wi-Fi On/Off function: Hold the [ ] button down for 3 seconds
and then the [ ] button for 3 seconds to switch the Wi-Fi off or on to use
again while the vacuum cleaner is on standby or charging.
English 33
APPENDIX
Downloading the SmartThings App
· Download and install the SmartThings App from the markets (Google Play
Store, Apple App Store, or SAMSUNG Galaxy Store). To find the app, use the
keyword “SmartThings”.
NOTE · SmartThings is incompatible with some tablets and some mobile devices.
· Some iPads and some mobile devices may not be supported. · Visit Play Store
or App Store to see if your mobile device is compatible with SmartThings. ·
The supporting software version of the SmartThings app is subject to change
according to
the OS supporting policy the manufacturer provides. In addition, as for the
SmartThings app or the functions that the app supports, the new application
update policy on the existing OS version can be suspended due to usability or
security reasons. · The SmartThings app is subject to change without notice to
improve usability or performance. As the mobile phone OS version is updated
every year, the SmartThings is also updated continually according to the
latest OS. · If you have enquiries regarding the items mentioned above, please
contact us on st.service@ samsung.com.
Setting up a SAMSUNG account
· You must sign in to a SAMSUNG account before using the SmartThings App. · To
set up a SAMSUNG account, you can follow the directions provided by the
SmartThings
App. · Or, if you have a SAMSUNG smartphone, you can add your SAMSUNG account
in the setting
app of your smartphone. Then, it will automatically sign in to your SAMSUNG
account and you can use the SmartThings App.
Registering a device to the SmartThings App
1 Connect your smartphone to your wireless router. If the smartphone is not
connected, turn on the Wi-Fi in the Settings App and select a wireless router
you want to connect to. Set your smartphone to use Wi-Fi only and connect a
device.
2 Launch the SmartThings App on your smartphone. 3 If a pop-up saying that a
new device has been found appears, tap ADD NOW.
If the pop-up does not appear, add a device by selecting the Home appliances’ category
Robot cleaner’ and the Jet Bot to connect.
If you scan the SmartThings QR code attached on the Jet Bot, you can connect
to the Jet Bot more easily.
34 English
APPENDIX
4 [Android] The connection to your device will be progressed automatically.
[iOS] Open the setting app, and select [vacuum]_E30AJT** in the Wi-Fi list.
5 Provide the authentication when you are directed to do so. 6 [Android] The
connection to your wireless router will be progressed automatically.
[iOS] Open the setting app, and select the wireless router in the Wi-Fi
list. 7 When the product registration is complete, the Jet Bot device card is
added.
NOTE · When the Jet Bot cannot be registered to the SmartThings App
Refer to the SmartThings App guide or pop-up messages. Confirm that the
UPnP option of your wireless router is active, and then try the registration
procedure again. Confirm that your wireless router is operating in a
wireless mode. If not, change it to the
wireless mode and try again. If you have two or more Jet Bots, turn off the
other Jet Bots, and then try to register your
Jet Bot again. Change the name of the wireless router which has the same
SSID to be distinguished from
each other. · If the Jet Bot and smartphone are not connected to the same
wireless router, a response can
be delayed depending on the network environment. When the wireless router is
changed, the connection between the Jet Bot and the
SmartThings App is disconnected. After changing the wireless router,
register your Jet Bot again at the SmartThings App.
Software Update
· When the Jet Bot is charging on the Clean Station, the Jet Bot connects to
the server and checks for software updates. If a new software is found, the
Jet Bot will automatically download and update it.
· If the Status Indicator of the Jet Bot turns violet and stays violet while
charging, it means that the Jet Bot is being updated. Please wait until
rebooting is complete.
English 35
APPENDIX
Functions of the SmartThings App
Classification Monitoring
Control
Functions Cleaning Report
Home Monitoring
Child care Dock Pause
Cleaning Mode Suction Power
Cleaning Functions
Room customization Schedule
Explanation
· You can check the result of the last cleaning. · You can check the histories
of last 50 cleanings. · The Home monitoring feature utilizes a camera
on the front of the Jet Bot so you can view what is in front of the Jet Bot. ·
The Home monitoring function is turned on by default. If you do not want to
use the function, press and hold the [ ] and the [ ] at the same time. · The
camera can be turned on via the SmartThings App when cleaning to get a stream
of the activity. · When your child arrives home, the robot vacuum will go to
the specified location to welcome them home. · You can stop cleaning and have
the Jet Bot return to the Clean Station.
· You can stop cleaning or restart cleaning.
· You can set the cleaning mode you want.
· You can set the suction power.
· You can set various cleaning functions. For some functions, you need to
create a map first. For Room Clean, Around Furniture Clean and Spot Clean,
you can choose only one of them, and the default setting is `All’ (All Rooms).
When the Jet Bot is in the Room Clean, the Around Furniture Clean or the Spot
Clean, it may pass an unselected area to go to the cleaning place or to
recharge.
· Optimize cleaning for each room with customized options. [Suction power,
detailed driving settings (safe driving, allowable height for entering under
furniture)] · You can start designated cleaning at the scheduled time.
APPENDIX
36 English
Classification Settings Notice
Manage maps
Functions
Explanation
Sound Mode
· You can set the voice guide to [Voice], [Sound Effect], or [Mute].
Language
· The Jet Bot supports 14 languages.
Volume
· You can control the volume of the voice guide.
Size of Obstacles to Avoid
Wall Cleaning Options Settings
Downtime
Find Robot Vacuum Calibration
Child Lock
Empty Dust Cleaning completed
Check Notice
No-go Zones
Edit Map
Edit Furniture and Appliances
· You can control the sensitivity of detecting the size of obstacles.
· You can set whether the Jet Bot cleans close to a wall or not. (On: Cleaning
close to a wall / Off: Cleaning a wall keeping 2 cm distance)
· At the designated time, the Jet Bot stops cleaning and returns to the Clean
Station.
You may start cleaning during Downtime. · The Jet Bot makes a sound so that
a user can
find it. · The Jet Bot calibrates its 3D sensor to improve
the accuracy of obstacle recognition. · The Jet Bot locks its buttons so that
they do not
function. To unlock the buttons, turn the Jet Bot off and then on again. · You
can select when to empty the dustbin of the Jet Bot. · When cleaning is
complete, you can receive cleaning completion notice. · If the Jet Bot needs
to be checked, you can receive a notice. · You can set a zone where you do not
want the Jet Bot to clean.
You can create maximum 15 zones. · You can divide or combine rooms on the
created
map.
· You can change the name of a room. · You can change the furniture or
appliances the
Jet Bot recognizes, or you can add new furniture or appliances to be cleaned
around.
· You can change or delete the name of an object.
Reset Map
· Reset the saved map.
Add map
· Up to 4 maps can be added.
APPENDIX
English 37
Notes and cautions
Installation
NOTE · Install the Clean Station in a place
where the floor and wall are level. · If the cleaning area is wooden
floors, it is best to install the Clean Station along the grain of wooden
floors. · If the power switch is off, the Jet Bot will not charge even if it
is docked on the Clean Station. · Always keep the Clean Station on. If power
is not supplied to the
Clean Station, the Jet Bot cannot find it and cannot automatically recharge.
If the Jet Bot is left detached from the Clean Station, the battery will drain
naturally. · Do not attach the Boundary Markers as (—–) shape. The Jet Bot
may not detect it and cross the boundary.
Charging
NOTE · If the battery overheats during
charging, it may take longer to charge.
· When auto charging is not working, do the following:
Turn the power switch (at the side the Jet Bot) off and on again.
Unplug the Clean Station’s power plug and then plug it back on.
Unplug the Clean Station, and then check whether there is any foreign matter
on the charging pins and clean charging pins of the Jet Bot and the Clean
Station with a dry cloth or rag.
Check for any obstacles such as reflective objects, chairs, etc. near the
Clean Station.
· If the Jet Bot is left detached from the Clean Station, the battery will
drain naturally.
Try to keep the Jet Bot being charged on the Clean Station. (However, turn
off the power switch and leave the Clean Station unplugged when planning to
leave the house for long periods of time by going on a business trip or
vacation, etc.)
APPENDIX
38 English
Using
NOTE
· The Jet Bot may get caught on thresholds of entrance door or veranda, etc.
during cleaning. To restart operation, shut off the power switch, move the
Jet Bot to an area where it can move easily, and then turn on the power again.
· In a dark area, the Jet Bot may not recognize an object. Before cleaning,
remove obstacles on the floor.
· The Jet Bot cannot completely clean areas which it cannot enter, such as
small space between the corner, between the sofas or walls, etc. Please use
another cleaning tool to clean them regularly.
· The Jet Bot cannot vacuum clumps of dirt, so some may remain on the floor
after cleaning. Please use another cleaning tool to clean them regularly.
· After turning the Jet Bot off, wait for a while and then turn it on for a
normal rebooting.
· When the Clean Station smells, replace a Dust Bag or clean filters.
· If there is a larva in the suctioned dust, it can multiply in the Dust Bag.
Clean the Clean Station with a wet tissue and replace the Dust Bag.
Cleaning and maintenance
NOTE
· If you washed the Dustbin and filter with water Dustbin: Completely wipe
out the water. Filter: Completely dry it in the shade before use.
· Do not use water to clean the Fine dust Filter, just shake it to clean.
· If suction power decreases continuously, or the Jet Bot overheats, clean the
Fine dust Filter.
CAUTION
· Watch your fingers when attaching or detaching the filter, since they may
get stuck in the Dustbin’s intake.
· To avoid blockages by foreign matter, do not let the Jet Bot vacuum up
toothpicks, cotton swabs, etc.
APPENDIX
English 39
· If it is difficult to remove foreign matter from the brush, contact an
authorized SAMSUNG service center.
· Since the brush sweeps dirt up from the floor during cleaning, foreign
matter such as a thin and long thread, long hair, etc. may get caught in it.
For the best cleaning results, check and clean it regularly.
· Only the Upper Cover, Lower Cover, and Pre-motor Filter can be detached from
the Dustbin.
Be careful not to get injured when disassembling or revamping the Dustbin.
· Turn off the Jet Bot before cleaning or maintenance work.
· If a brush or a brush cover is not assembled correctly after the maintenance
work, scratches may occur on the floor, or product malfunction may occur.
Therefore, assemble them correctly by checking the maintenance method.
Battery usage
NOTE
· When you purchase a battery,
check the SAMSUNG logo
(
) attached on the
battery and the model name, then
contact a service center.
· This battery is exclusively for the
SAMSUNG Electronics Jet Bot. Do
not use it for any other products
or purposes.
· Do not disassemble or modify the battery.
· Do not throw the battery out in fire or heat it.
· Do not connect any metallic object to the charging contacts (+, -).
· Store the battery indoors (at 0 °C~40 °C).
· If the battery malfunctions, do not disassemble it yourself. Contact your
nearest SAMSUNG service center.
· As the battery is used over a length of time, the battery charging time and usage time decreases. In this case, contact a service center and replace it with a new battery.
APPENDIX
40 English
· Do not disassemble the battery yourself and make sure short circuit of +, –
poles does not occur.
· When battery leak occurs, make sure it does not touch your skin or eyes.
· Remove and immediately recycle or dispose of used batteries according to
local regulations and keep awayfrom children. Do NOT dispose of batteries in
household trash or incinerate.
· Even used batteries may cause severe injury or death.
· Call a local poison control center for treatment information.
· Compatible battery is ML414H. · Nominal battery voltage is 3V. · Non-
rechargeable batteries are
not to be recharged. · Do not force discharge, recharge,
disassemble, heat above (-20ºC to +60ºC) or incinerate. Doing so may result in
injury due to venting, leakage or explosion resulting in chemical burns. ·
This product contains nonreplaceable batteries.
WARNING
· INGESTION HAZARD: This product contains a button cell or coin battery.
· DEATH or serious injury can occur if ingested.
· A swallowed button cell or coin battery can cause Internal Chemical Burns in
as little as 2 hours.
· KEEP new and used batteries OUT OF REACH of CHILDREN.
· Seek immediate medical attention if a battery is suspected to be swallowed
or inserted inside any part of the body.
APPENDIX
English 41
Corrective measures before reporting a problem
1 The Status Indicator turns red and blinks with a voice guide.
2 Turn off the power switch and check the instructions below and take appropriate actions.
3 When turning the Jet Bot on by pressing the power switch, the Status Indicator turns white.
Voice Guide
Checklist
It’s difficult to move. Please move me somewhere else.
· The Jet Bot is caught, stuck or trapped while moving around.
Turn off the power switch and move the Jet Bot to another area.
· Foreign matter caught in the brush
Please remove the brush and take out whatever’s stuck in there.
Turn off the power switch and remove the foreign
matter from the brush.
· Foreign matter caught in the left Driving Wheel
Please check the left wheel to see if there’s something stuck in it.
Turn off the power switch and remove the foreign
matter from the left Driving Wheel.
Please check the right wheel to see if there’s something stuck in it.
· Foreign matter caught in the right Driving Wheel Turn off the power switch and remove the foreign matter from the right Driving Wheel.
Something’s wrong with the front bump sensors. Please open the cover and check. The bumper might be jammed, or there might be something stuck in there.
· Bumper Sensor needs to be checked. Turn off the power switch and turn it back on. When the Status Indicator remains in red color and blinks, check if there’s any small foreign matter between the bumper and the main body. If there is, remove the foreign matter.
Can’t see anything. Please clean the front with a soft cloth.
· Foreign matter accumulated on the Obstacle Sensor Window.
Turn off the power switch and clean the Obstacle Sensor Window at the front
with a soft cloth.
Something’s wrong with the cliff sensor. Please clean the 5 small black windows underneath with a soft cloth.
· Foreign matter accumulated on the Cliff Sensor Turn off the power switch and clean 5 Cliff Sensor Windows at the bottom with a soft cloth.
Please insert the bin so cleaning · Dustbin is not inserted.
can start.
Detach the Dustbin and insert it again.
APPENDIX
42 English
Voice Guide
Checklist
The LiDAR sensor needs to be
· There is a problem with the LiDAR sensor.
reset. Turn the power off, then on again. If that doesn’t fix it, contact
Turn the power off, then on again. If the notice
Customer Service.
remains, contact Customer Service.
The 3D sensor needs to be reset. · There is a problem with the 3D sensor.
Turn the power off, then on again. If that doesn’t fix it, contact
Turn the power off, then on again. If the notice
Customer Service.
remains, contact Customer Service.
The object recognition sensor needs to be reset. Turn the power off, then on again. If that doesn’t fix it, contact Customer Service.
· There is a problem with the Object Recognition sensor. Turn the power off, then on again. If the notice remains, contact Customer Service.
The monitoring camera needs to be reset. Turn the power off, then on again. If that doesn’t fix it, contact Customer Service.
· There is a problem with the monitoring camera. Turn the power off, then on again. If the notice remains, contact Customer Service.
The AI processor isn’t working
· There is a problem with the AI system.
properly. Turn the power off, then on again. If that doesn’t fix it,
Turn the power off, then on again. If the notice
contact Customer Service.
remains, contact Customer Service.
Something’s wrong with the main system. Turn the power off, then on again. If that doesn’t fix it, contact Customer Service.
· There is a problem with the main system. Turn the power off, then on again. If the notice remains, contact Customer Service.
Something’s wrong with the LiDAR bump sensor. The LiDAR cap might be jammed, or there might be something stuck in there.
· Bumper Sensor needs to be checked. Turn off the power switch and turn it back on. When the Status Indicator remains in red color, check if there’s any foreign matter between the LiDAR sensor and the main body. If there is, remove the foreign matter.
· The result of the location recognition indicates that the
Can’t move in this no-go zone.
Jet Bot is placed within the No-go Zones.
Please move me somewhere else.
Check the No-go Zones of the mobile App.
You can find details of the check at the SmartThings App. When the Jet Bot is turned off and on again, it starts newly in the Auto Clean mode.
APPENDIX
English 43
Troubleshooting
Symptom
Checklist
The Jet Bot is not working at all.
· Check if the power switch is on. · Check if the Status Indicator is on. ·
Check if the Jet Bot’s battery is depleted.
When the Jet Bot’s Status Indicator turns red and stays red, place the Jet
Bot manually on the Clean Station to charge it.
· When you manually charge the Jet Bot due to complete discharge of its
battery, the buttons on the Jet Bot do not work. When charging is partially
complete (about 10-20 minutes later), the Status Indicator is on and the
buttons work again.
The Jet Bot has stopped during cleaning.
· When the Jet Bot’s Status Indicator turns red and stays red, place the Jet
Bot manually on the Clean Station to charge it.
· When the Jet Bot is immobilized by an obstacle such as a cord, obstacles,
threshold, a raised spot, etc., pick it up and move it away from the obstacle.
If any fabric or string is caught in a Driving Wheel, turn off the power
switch and remove the fabric or string before using it again.
· Check whether the No-go Zones are set.
Suction power is weak.
· When there’s too much dust in the Dustbin, suction power may get weakened.
Turn off the power switch and empty the Dustbin.
· If the brush at the bottom of the Jet Bot is blocked by foreign matter, turn
off the power switch and remove foreign matter from the brush.
· When noise suddenly increases, turn off the power switch and empty the
Dustbin.
The Jet Bot cannot find the Clean Station.
· Check if there’s a power failure or whether the power plug is unplugged.
· Remove any obstacles around the Clean Station that may prevent the Jet Bot
from returning to the Clean Station.
· When there’s foreign matter on the charging terminals, charging can be
affected. Clean the foreign matter off the terminals.
The Jet Bot does not detect the Boundary Marker and crosses the boundary.
· Make sure the Boundary Markers are attached as ( ) shape at 15 cm before the locations where the Jet Bot should not cross.
APPENDIX
44 English
Symptom
The Jet Bot suddenly cleans diagonally.
Jet Bot does not clean some places.
The Jet Bot cannot find a room.
The map which the Jet Bot has created is different from the saved map and the
map is also drawn askew.
Empty Dust function does not work.
Checklist
· Check if the Clean Station is installed along the grain of wooden floors or
tiles.
· The Jet Bot may clean in a diagonal direction if it is moving to another
area using the shortest route. It may also move at a diagonal if it did not
make contact with an obstacle at a right angle, if it was charged in a skewed
direction at the Clean Station, or If the floor material is wooden or tile.
· Check whether the Clean Station is installed in a narrow passage or near a
room door and move it to another place.
If the Clean Station is installed in a narrow passage or near a room door,
the Jet Bot cannot pass through the passage or the door.
· Check whether the places the Jet Bot does not clean are set as No-go Zones.
· If the Jet Bot does not start cleaning from the Clean Station, or if the
Clean Station is reinstalled to a new position of 45 degree or 1 m or more
from the previous installed place, the Jet Bot cleans all areas, which is not
based on the created map.
Start cleaning from the Clean Station.
When the Jet Bot creates a map and the Jet Bot starts cleaning, make sure
the Jet Bot starts operating parallel to the wall.
Remove obstacles within 0.5 m of the left and right side and 1 m of the
front side of the Clean Station.
· If the battery is too low, the Empty Dust function does not work. Charge the
Jet Bot sufficiently, and run the function again.
· Check whether the Clean Station’s cover is open or the Dust Bag is full.
· Check the time to empty Dustbin at the SmartThings App. If it is set as
“When the robot vacuum’s dustbin is full”, the Empty Dust function does not
work until the Dustbin is full.
· If the Empty Dust function does not work properly, press the [ ] button on
the body of the Jet Bot while it is charging, you can empty the Dustbin of the
Jet Bot manually.
· If you press the [ ] button during dust emptying, the dust emptying stops.
APPENDIX
English 45
Symptom
Checklist
The Jet Bot does not detect and crosses No-go Zones.
· If the Jet Bot does not start cleaning from the Clean Station, the set No-go Zones function does not work. Therefore, start cleaning from the Clean Station to use the function.
The Intelligent Power Control function works on a normal floor.
· Check whether the floor is not even and then the Jet Bot works with its body
a bit lifted up.
· Check whether there are any foreign matter on the Cliff Sensor which is at
the bottom of the Jet Bot.
· Check whether the floor color is dark.
The Intelligent Power Control function does not work.
· When the Jet Bot cleans a carpet with short fiber and bright color, it may recognize the carpet as a floor and then the Intelligent Power Control function may not work.
The Corner Clean function does not work.
· When the Jet Bot cannot recognize the wall, the Corner Clean function may not work. When an obstacle made of a reflective material is in front of the wall When the wall itself is made of a reflective material When the wall is a dark color
The Corner Clean function works though there is no wall or corner.
· Check whether small obstacles are arranged in a narrow space.
· When the Jet Bot recognizes the front obstacle as a wall, the Corner Clean
function may work.
The Corner Clean function works though the Jet Bot has not approached a wall or corner.
· When the degree of the angle of a corner which the Jet Bot detects is large, the Corner Clean function may work without approaching the corner.
The Jet Bot bumps into furniture or a wall.
· The Jet Bot may contact a wall or furniture during cleaning, and it is designed to give high performance cleaning to corner areas. The contact is certified as a soft touch to a product, a wall or furniture so there is no concern about damage when in use.
SmartThings App cannot be installed.
· To check the compatibility of the SmartThings App with your smartphone,
visit Play Store’ or
App Store’.
· The supporting OS version for the SmartThings App may change later.
· For rooted smart devices, standard installation and use will not be
guaranteed.
I have installed the SmartThings App, but the Jet Bot fails to be connected.
· Connect the Jet Bot to a wireless router by referring to the `SmartThings App’ of the user manual.
APPENDIX
46 English
Symptom
Checklist
I fail to log into the SAMSUNG account.
· Check your ID and password on the screen of the SAMSUNG account.
During product registration, the wireless router I want to connect cannot be searched.
· Cancel the product registration, run the SmartThings App again, and try the product registration again.
During product registration, the password of the connecting wireless router is not input correctly.
· Cancel the product registration, run the SmartThings App again, and try the
product registration again.
· Press and hold the wireless router you want to connect on the network list,
and delete the network to initialize the password.
During product registration, [ ] button is pressed and held as instructed but the next step does not appear.
· Press the [ ] button until you hear it beep.
· If the next step does not appear within several seconds, press the [ ]
button one more time.
· In the case of iOS, hold down the [ ] button on the Jet Bot for at least 3
seconds and then select the `Next’ button on the screen.
A message of the product registration failure appears.
· Try the product registration procedure again by referring to the pop-up
messages.
· Please refer to the “Setting up the wireless router” in the user manual.
· Please refer to the steps for completing the product registration in the
user manual section “Adding a device to the SmartThings App”.
· When the product registration fails repeatedly, restart the SmartThings App
and try the product registration.
· All users should use the SAMSUNG account issued by the country which
launches the product.
(Applicable to iOS only) During product registration, the AP password 1111122222 is not input correctly.
· Press and hold the “[vacuum]_E30AJT**” on the network list and delete the network to initialize the password.
The Jet Bot is not connected to Wi-Fi.
· Check the setting status of the wireless router.
Even though the Jet Bot is connected to a smartphone without a problem, the Jet Bot does not work with the smartphone.
· Turn off the SmartThings App and then run it again, or disconnect the smartphone from the wireless router and then connect it again, or turn off the power supply of the Jet Bot, turn it on, wait for a minute or longer, and then run the SmartThings App again.
The Jet Bot on the SmartThings App fails to start.
· Check if the Jet Bot is offline status on the SmartThings App.
· Connect the wireless router to Jet Bot again by referring to the
`SmartThings App’ on the manual.
APPENDIX
English 47
Symptom The ‘Offline’ message of the Jet Bot appears on the SmartThings App
though the Jet Bot’s registration has completed without a problem.
The `Offline’ message of the Jet Bot appears on the SmartThings App during
normal operation of the App.
A map cannot be saved.
When controlling with a smartphone, a response is delayed. The Jet Bot does
not drive straight but turns to avoid an obstacle that is not there. The Jet
Bot does not avoid small obstacles but bumps into them frequently. The Jet Bot
returns to the Clean Station though cleaning is not complete. The Jet Bot
takes an unusual and complicated trajectory.
The Jet Bot does not recognize pet waste but sucks it up.
Checklist
· Close the SmartThings App and then run it again. · Check whether there is an
internet connection problem
of the wireless router. Especially, a firewall may interrupt standard
operation.
· If the Jet Bot is distant from a wireless router, connection cut may occur.
· Close the SmartThings App and restart the App. · If the connection cut
occurs repeatedly, try the product
registration again. · When the SSID/password of a wireless router is
changed, try the product registration again. · Check whether the Jet Bot is in
the Sleep Mode. Press
the [ ] to cancel the Sleep Mode.
· To create a map, you need to register the device first and then start
creating a map with the SmartThings App.
· When the Jet Bot starts cleaning from the Clean Station and completes
cleaning one time in Auto Clean, a map is saved.
· If the Jet Bot and the smartphone are not connected to the same wireless
router, a response can be delayed depending on the network environment.
· 3D sensor calibration is required. As to the calibration, please refer to
the calibration procedures in the SmartThings App.
· If the problem is still not solved with the procedures in the `Calibration’
section, contact a Samsung service center.
· If the pet waste is in the blind spot of the Object Recognition sensor’s
view angle, it may not be recognized. If the size of pet waste is smaller in
diameter than about 2 cm x 3 cm wide, the Jet Bot may not recognize it as pet
waste but something it has to clean and then it may suck it up.
APPENDIX
48 English
Open Source Announcement
The software included in this product contains open source software. To obtain
the source code covered under licenses which have the obligation of publishing
source code (e.g. GPL, LGPL… etc), please visit http://opensource.samsung.com/
and search by model name. It is also possible to obtain the complete
corresponding source code in a physical medium such as a CD-ROM; a minimal
charge will be required. The following URL
http://opensource.samsung.com/opensource/VR9500_0/seq/0 leads to open source
license information as related to this product. This offer is valid to anyone
in receipt of this information.
How to reset to the factory default
· Turn the Jet Bot on and press and hold the [ ] + [ ] for 7 seconds. Then the
status indicator turns white and blinks, and the Jet Bot starts factory
default setting.
· When the factory default setting is complete, the Jet Bot automatically
restarts. · After the factory default setting, the device status on the
SmartThings App changes to offline
status. Press and hold the `Delete device’ on the SmartThings App and delete
the product. After that, register the product with a mobile device.
English 49
APPENDIX
Product Specification
Classification Mechanical specifications Electrical specifications
Cleaning part
Wi-Fi
Items Weight
Size
Cleaning method Button method of the
Jet Bot Power consumption of
the Jet Bot Battery specification
Charging type
Cleaning Methods
Additional functions
Charging time
Cleaning time
(Based on a wooden floor)
Max Smart Normal
Frequency range
Transmitter power(Max)
VR50T95*** series 4.4 kg
W 305 mm x D 320 mm x H 120 mm (*Including LiDAR sensor: 136.5 mm)
LiDAR location recognition
Touch type
170 W (Spot Clean)
Lithium-ion 21.6 V / 82.08 Wh Auto charging / Manual charging Auto Clean, Room
Clean, Around Furniture
Clean, Spot Clean Energy-Saving Mode, Downtime Mode, Scheduled Cleaning, No-go
Zones, Object
Recognition About 210 minutes About 60 minutes About 30-90 minutes About 90
minutes
2412-2472 MHz 20 dBm
Charging and cleaning time may differ depending on the conditions of use. You
can set the Downtime, the Scheduled Cleaning, the No-go Zones or the Cleaning
Mode at
the SmartThings App.
Height
Depth
Width APPENDIX
50 English
Name
Rated voltage
Rated output current
Power consumption
Charging Operation
Weight
Size
Operating time
Clean Station 120 V~ 60 Hz 25.85 V, 2.5 A
80 W 1000 W (When using suction power)
5.1 kg W 272 mm x D 416 mm x H 544 mm
About 18 seconds
Height
Depth
APPENDIX Width
English 51
If you have any questions or comments relating to SAMSUNG products, please contact the SAMSUNG customer care center.
Country CANADA
U.S.A
Customer Care Center
1-800-SAMSUNG (726-7864)
1-800-SAMSUNG (726-7864) 1-844-SAM-PAYS (726-7297)
Web Site www.samsung.com/ca/support (English) www.samsung.com/ca_fr/support
(French)
www.samsung.com/us/support
DJ68-00846B-04
References
- Call2Recycle | Leading the Charge For Battery Recycling
- Samsung Open Source
- Aide et assistance : produits | Samsung Canada
- Support Home | Official Samsung Support US
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