NOVOO NVHUBSN17LJ USB C3 in 1 Multiport Hub User Guide

June 16, 2024
NOVOO

NOVOO NVHUBSN17LJ USB C3 in 1 Multiport Hub

NOVOO-NVHUBSN17LJ-USB-C3-in-1-Multiport-Hub-PRODUCT

Specifications

  • Operating Temperature: 0~70°C
  • Operating Humidity: 10%~90% RH
  • Storage Temperature: -10~70°C
  • Storage Humidity: 10%~90% RH
  • Weight: 47g
  • Dimensions: 58.45 x 111.5mm / 2.3 x 4.4 inches
  • Certifications: CE, UKCA, FCC, ROHS
  • Compatible System: Windows, Mac OS, Android, Linux
  • Warrants: 12 months

Product Usage Instructions

Setting up Graphics for HDMI Output (macOS/Windows)

To achieve 4k resolution, all external monitors using HDMI cables must support 4k display output.

macOS:

  1. Go to Apple Menu > System Preferences > Displays.
  2. Select the Arrangement tab.
  3. Check the “Mirror Displays” option to mirror the displays.
  4. Uncheck the “Mirror Displays” option to extend the displays.

Windows

  1. Right-click on the desktop and select Display settings.
  2. Select “Duplicate” from the Multiple Displays drop-down menu to mirror the displays.
  3. Select “Extend” from the Multiple Displays drop-down menu to extend the displays.

Frequently Asked Questions (FAQ)

Q: Why is there no audio output from the HDMI port?

  • A: Make sure the monitor has audio output capability. Set the external monitor as the default audio output device.

Q: What should I do if the USB driver cannot be identified?

  • A: Restart your computer and reconnect the product.

Q: What should I do if the display stops after connecting a high-power hard drive?

  • A: The power supply might be overloaded. Please use an additional power adapter.
  • Note: Only connect a maximum of one hard drive.
  • Note: The current power output of a new MacBook is approximately 1.5A. If the load exceeds 1.5A, the computer will activate the self-support function. In this case, a pop-up message (current overload) will appear.
  • Please turn off the monitor and restart your laptop. Connect the PD before connecting any other port. Do not disconnect the PD during data transmission.
  • Disconnect the USB-C hub, turn off the icon, restart the laptop, connect the charger to the PD port, and then use other functions.
  • Connect the USB-C Hub to your MacBook Pro/Air via the USB-C PD port. Connect HDMI to your TV or projector using an HDMI cable (use a 4k HDMI cable for a 4k display).

Instruction of product port

NOVOO-NVHUBSN17LJ-USB-C3-in-1-Multiport-Hub-FIG-1

Specification

  1. USB-C (male)

  2. HDMl: up to 4k* 2k@30Hz (3840* 2160@30Hz restructuring, down compatible with 1080p 1080i, 720p
    NOTE: To use HDMI, make sure the source port is Thunderbolt 3 or supports DP Alt mode.

  3. USB-C PD (Power Delivery) (Female): to 100W (20v5A), power 5W wear

  4. USB3.0: Gen 1 5Gbps data transfer 5v900mA Power output, down compatible with USB2.0, USB1.X;

  • Operating temperature: 0℃~70℃
  • Operating humidity: 10%~90% RH
  • Storage temperature: -10℃+70℃
  • Storage humidity: 10%~90% RH
  • Weight: 47g
  • Dimension: 58.4*51*11.5mm/2.3*2.01*0.45 inch
  • Certification: CE, UKCA, FCC, ROHS
  • Compatible system: Windows, Mac OS, Android, Linux
  • Warranty: 12 months Graphics setting for HDMI output mode (macOS&Windows)
  • To achieve 4k resolution, all Pc & HDMI external monitors Cables must support 4k display output.

MacOS

  • Note: Some options only appear when your Mac is connected to the display.
  • (Reference: System User Guide MacOS)

| How set?| Sample chart
---|---|---
Mirror mode and| Apple menu>System Preferences>W displays >|
Layout>Select With|
Displays Mirror>Lust ro Mode|
Extension Mode| Apple menu > system preferences – Displays >|
| Extension Mode (Does not select Mirroring Displays)|
| |
| |

Windows

  • Note: Some options only appear when.
  • when the computer is connected to the display.

| How to set it?| Sample chart
---|---|---
Mode| setting >marking system>|
mirror ania| Show >repeated display|
| press win and P> design >duplicate)|
Extension Mode| setting >marking system > Show >multiple display|
| (press win and P>project>Extension)|
| |
| |

FAQ

Q1: Why is there no video output?

  • A: Please make sure your devices with USB source support video output (supports alt DP or Thunderbolt3 mode)
  • Please check if the connection is good. Please use a high-speed HDMI cable-certified HDMl recipient

Q2: Why is there no audio output from the HDMI port?

  • A: Please make sure there is an output function on the monitor audio.
    • Please set the external monitor as default audio output device.

Q3: Sometimes WiFi stops working when the hard drive is connected to the hub, How to do it?

  • A: The 2.4G network is easily disturbed. You can switch to the 5G network or
  • You can adjust the hard drive placement, and go to the appropriate one place.

Q: What to do if the USB driver cannot be installed identified?

  • A: Restart your computer and connect the product again.

Q: Ifdisplaystop after connecting the hard drive to high current, how does it?

  • A: Must be charged. Please provide with power supply. Only advise connecting a maximum of one hard drive

Q: When the computer is charging and the temperature surface of The product is high, is it normal?

  • A6: It is not normal, but it is also within the range of normal operation temperature. Once fully charged, the product returns lower temperature.

Attention

  • The current new MacBKis score is around 1.5A. When the load exceeds 1.5A, the computer will start the function self-service.
  • So display pp up (current overload), disable prompt, and restart your laptop. Connect the PD before connecting any other port.
  • Please do not disconnect PD while transferring data.
  • Disconnect the USB C hub, turn off the icon, and run it laptop again. connect the Wall charger (laptop S Charger) for the PD port, and then connect it to your laptop before using it for another function.
  • Connect the USBC Hub to your MacBK pro/Air device via PD type C port
  • Connect HDMI to your TV display projector via HDMI (use 4k) Cable HDMI to achieve a 4k display)

FCC STATEMENT

This device complies with part l5 of the Regulations FCC. surgery is subject to two following conditions:

  1. this device may not cause harmful effects or interference,
  2. this device must accept any interference received, including interference, which may cause undesirable surgery.
  • USB-C3 in 1 Multiport Hub pr oduct Model: NVHUB SN17LJ
  • Made in China
  • customer support Team
  • Email:[email protected]

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