NOVOO NVHUBSN17LJ USB C3 in 1 Multiport Hub User Guide
- June 16, 2024
- NOVOO
Table of Contents
NOVOO NVHUBSN17LJ USB C3 in 1 Multiport Hub
Specifications
- Operating Temperature: 0~70°C
- Operating Humidity: 10%~90% RH
- Storage Temperature: -10~70°C
- Storage Humidity: 10%~90% RH
- Weight: 47g
- Dimensions: 58.45 x 111.5mm / 2.3 x 4.4 inches
- Certifications: CE, UKCA, FCC, ROHS
- Compatible System: Windows, Mac OS, Android, Linux
- Warrants: 12 months
Product Usage Instructions
Setting up Graphics for HDMI Output (macOS/Windows)
To achieve 4k resolution, all external monitors using HDMI cables must support 4k display output.
macOS:
- Go to Apple Menu > System Preferences > Displays.
- Select the Arrangement tab.
- Check the “Mirror Displays” option to mirror the displays.
- Uncheck the “Mirror Displays” option to extend the displays.
Windows
- Right-click on the desktop and select Display settings.
- Select “Duplicate” from the Multiple Displays drop-down menu to mirror the displays.
- Select “Extend” from the Multiple Displays drop-down menu to extend the displays.
Frequently Asked Questions (FAQ)
Q: Why is there no audio output from the HDMI port?
- A: Make sure the monitor has audio output capability. Set the external monitor as the default audio output device.
Q: What should I do if the USB driver cannot be identified?
- A: Restart your computer and reconnect the product.
Q: What should I do if the display stops after connecting a high-power hard drive?
- A: The power supply might be overloaded. Please use an additional power adapter.
- Note: Only connect a maximum of one hard drive.
- Note: The current power output of a new MacBook is approximately 1.5A. If the load exceeds 1.5A, the computer will activate the self-support function. In this case, a pop-up message (current overload) will appear.
- Please turn off the monitor and restart your laptop. Connect the PD before connecting any other port. Do not disconnect the PD during data transmission.
- Disconnect the USB-C hub, turn off the icon, restart the laptop, connect the charger to the PD port, and then use other functions.
- Connect the USB-C Hub to your MacBook Pro/Air via the USB-C PD port. Connect HDMI to your TV or projector using an HDMI cable (use a 4k HDMI cable for a 4k display).
Instruction of product port
Specification
-
USB-C (male)
-
HDMl: up to 4k＊ 2k@30Hz (3840＊ 2160@30Hz restructuring, down compatible with 1080p 1080i, 720p
NOTE: To use HDMI, make sure the source port is Thunderbolt 3 or supports DP Alt mode. -
USB-C PD (Power Delivery) (Female): to 100W (20v5A), power 5W wear
-
USB3.0: Gen 1 5Gbps data transfer 5v900mA Power output, down compatible with USB2.0, USB1.X;
- Operating temperature: 0℃~70℃
- Operating humidity: 10%~90% RH
- Storage temperature: -10℃＋70℃
- Storage humidity: 10%~90% RH
- Weight: 47g
- Dimension: 58.4＊51＊11.5mm/2.3＊2.01＊0.45 inch
- Certification: CE, UKCA, FCC, ROHS
- Compatible system: Windows, Mac OS, Android, Linux
- Warranty: 12 months Graphics setting for HDMI output mode (macOS＆Windows)
- To achieve 4k resolution, all Pc ＆ HDMI external monitors Cables must support 4k display output.
MacOS
- Note: Some options only appear when your Mac is connected to the display.
- (Reference: System User Guide MacOS)
| How set?| Sample chart
---|---|---
Mirror mode and| Apple menu>System Preferences>W displays >|
Layout>Select With|
Displays Mirror>Lust ro Mode|
Extension Mode| Apple menu > system preferences – Displays >|
| Extension Mode (Does not select Mirroring Displays)|
| |
| |
Windows
- Note: Some options only appear when.
- when the computer is connected to the display.
| How to set it?| Sample chart
---|---|---
Mode| setting >marking system>|
mirror ania| Show >repeated display|
| press win and P> design >duplicate)|
Extension Mode| setting >marking system > Show >multiple display|
| (press win and P>project>Extension)|
| |
| |
FAQ
Q1: Why is there no video output?
- A: Please make sure your devices with USB source support video output (supports alt DP or Thunderbolt3 mode)
- Please check if the connection is good. Please use a high-speed HDMI cable-certified HDMl recipient
Q2: Why is there no audio output from the HDMI port?
- A: Please make sure there is an output function on the monitor audio.
- Please set the external monitor as default audio output device.
Q3: Sometimes WiFi stops working when the hard drive is connected to the hub, How to do it?
- A: The 2.4G network is easily disturbed. You can switch to the 5G network or
- You can adjust the hard drive placement, and go to the appropriate one place.
Q: What to do if the USB driver cannot be installed identified?
- A: Restart your computer and connect the product again.
Q: Ifdisplaystop after connecting the hard drive to high current, how does it?
- A: Must be charged. Please provide with power supply. Only advise connecting a maximum of one hard drive
Q: When the computer is charging and the temperature surface of The product is high, is it normal?
- A6: It is not normal, but it is also within the range of normal operation temperature. Once fully charged, the product returns lower temperature.
Attention
- The current new MacBKis score is around 1.5A. When the load exceeds 1.5A, the computer will start the function self-service.
- So display pp up (current overload), disable prompt, and restart your laptop. Connect the PD before connecting any other port.
- Please do not disconnect PD while transferring data.
- Disconnect the USB C hub, turn off the icon, and run it laptop again. connect the Wall charger (laptop S Charger) for the PD port, and then connect it to your laptop before using it for another function.
- Connect the USBC Hub to your MacBK pro/Air device via PD type C port
- Connect HDMI to your TV display projector via HDMI (use 4k) Cable HDMI to achieve a 4k display)
FCC STATEMENT
This device complies with part l5 of the Regulations FCC. surgery is subject to two following conditions:
- this device may not cause harmful effects or interference,
- this device must accept any interference received, including interference, which may cause undesirable surgery.
- USB-C3 in 1 Multiport Hub pr oduct Model: NVHUB SN17LJ
- Made in China
- customer support Team
- Email:service@novoo-online.com
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