dahua Digital Video Recorder User Guide

dahua Digital Video Recorder

Product Information

Specifications

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Product Usage Instructions

Section I: Introduction

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Section II: Unpacking and Assembly

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2. [Insert step-by-step instructions for assembling the product]

FAQ

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• Q: [Insert FAQ question 3]
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Foreword

General

This quick start guide (hereinafter referred to as “the Manual”) introduces the functions and operations of the DVR device (hereinafter referred to as “the DVR”).

Safety Instructions

The following categorized signal words with defined meaning might appear in the Manual.

Revision History

Privacy Protection Notice

As the DVR user or data controller, you might collect personal data of others such as face, fingerprints, car plate number, Email address, phone number, GPS. You need to be in compliance with the local privacy protection laws and regulations to protect the legitimate rights and interests of other people by implementing measures including but not limited to: providing clear and visible identification to inform data subject the existence of surveillance area and providing related contact.

About the Manual

• The Manual is for reference only. If there is inconsistency between the Manual and the actual product, the actual product shall prevail.
• We are not liable for any loss caused by the operations that do not comply with the Manual.
• The Manual would be updated according to the latest laws and regulations of related regions.
• For detailed information, see the paper manual, CD-ROM, QR code or our official website. If there is inconsistency between paper manual and the electronic version, the electronic version shall prevail.
• All the designs and software are subject to change without prior written notice. The product updates might cause some differences between the actual product and the Manual. Contact the customer service for the latest program and supplementary documentation.
• There still might be deviation in technical data, functions and operations description, or errors in print. If there is any doubt or dispute, refer to our final explanation.
• Upgrade the reader software or try other mainstream reader software if the Manual (in PDF format) cannot be opened.
• All trademarks, registered trademarks and the company names in the Manual are the properties of their respective owners.
• Visit our website, contact the supplier or customer service if there is any problem occurred when using the DVR.
• If there is any uncertainty or controversy, refer to our final explanation.

Important Safeguards and Warnings

The following description is the correct application method of the DVR. Read the Manual carefully before use to prevent danger and property loss. Strictly conform to the Manual during application and keep it properly after reading.

Operating Requirements

• Do not place and install the DVR in an area exposed to direct sunlight or near heat generating device.
• Do not install the DVR in a humid, dusty or fuliginous area.
• Keep its horizontal installation, or install it at stable places, and prevent it from falling.
• Do not drip or splash liquids onto the DVR; do not put on the DVR anything filled with liquids, in order to prevent liquids from flowing into the DVR.
• Install the DVR at well-ventilated places; do not block its ventilation opening.
• Use the DVR only within rated input and output range.
• Do not dismantle the DVR arbitrarily.
• Transport, use and store the DVR within allowed humidity and temperature range.

Power Requirements

• Use batteries according to requirements. Otherwise, it may result in fire, explosion or burning risks of batteries!
• To replace batteries, only the same type of batteries can be used.
• Dispose the exhausted batteries according to the instructions.
• Use electric wires within rated specifications recommended by local regulations.
• Use standard power adapter matched with this DVR. Otherwise, the user shall undertake resulting personnel injuries or DVR damages.
• Use power supply that meets SELV (safety extra low voltage) requirements, and supply power with rated voltage that conforms to Limited Power Source in IEC60950-1. For specific power supply requirements, refer to device labels.
• Products with category I structure shall be connected to grid power output socket, which is equipped with protective grounding.
• Appliance coupler is a disconnecting device. During normal use, keep an angle that facilitates operation.

Local Operations

Slight difference might be found on the interfaces of different models. Following figures are for reference only. The actual product shall prevail.

Starting the DVR

Before starting the DVR, make sure that:

• The rated input voltage matches the DVR’s power requirements.
• The power wire connection is ready.
• For device security, connect the DVR to the power adapter first and then connect it to the power socket.
• Always use stable current. It is recommended to use UPS as the power source.

Initializing the DVR

This topic shows how to initialize the DVR before use.

Background Information

When booting up for the first time, you need to configure the password information for admin (by default). To guarantee device security, we strongly recommend you properly keep the login password and regularly modify it.Procedure
Step 1: Turn on the DVR. The system enters device initialization interface.

Step 2: From the drop-down lists, select region, language and video standard as needed.

You can change these settings on setting pages of the DVR after initialization.

Step 3 :Click Next.

Step 4 :Read the Software License Agreement and select I have read and agree to all terms, and then click Next.

Step 5: Select time zone and configure system time, and then click Next.

Step 6: Configure the password information for device administrator, and then click Next.

Table 1-1 Password information

Parameter| Description|
---|---|---
Username| By default, the user is admin and you cannot change it.|
Password| Enter a new password for device administrator in Password field, and confirm the password in the next field.

OJ

|

Confirm Password

|
IT”he new Rassword can be set from 8 characters to 32 characters and| l|
contains at least two tvRes from numbers letters and SReciall|
characters (excluding”111 111111 “;”,”:”and “&”)l

,                    ,

|

Password Hint

| Enter a prompt question that will help you recall the password for your device.

|
bn the login interface, click and the RrOmRt will be disRlayed to|
helQ Y.OU reset the Qassword| |

Step 7: (Optional) Use mouse to draw an unlock pattern, and then draw it again for confirmation.

• The pattern that you want to set must cross at least four points.
• If you do not want to configure the unlock pattern, click Skip.
• Once you have configured the unlock pattern, it will be used as the default authentication method. If you skip this setting, enter the password for login.

Step 8 : authentication methoa. I you skip this setting, enter the passwora for login.(Optional) Apply reserved email and security questions to the DVR.

• Enable Reserved Email and enter the email address.
• Enable Security Question and select questions from the drop-down lists for Question
  1, Question 2, and Question 3, and then enter the answers to those questions.

Step 9:   Click OK.

Configuring Network

You can configure the basic network settings such as net mode, IP version, and IP address for the DVR.
Step 1 : Select Main Menu > NETWORK > TCP/IP.

Step 2 Configure parameters.

You can also configure network parameters in the Startup Wizard.

Table 1-2 TCP/P parameters

Parameter| Description|
---|---|---

IP Version

| In the IP Version list, you can select 1Pv4 or 1Pv6. Both versions are supported for access.|
MAC Address| Displays the MAC address of the DVR.|

DHCP

| Enable the DHCP function. The IP address, subnet mask and default gateway are not available for configuration once DHCP is enabled.

●    If DHCP is effective, the obtained information will be displayed in the IP Address, Subnet Mask and Default Gateway. If not, all values show 0.0.0.0.

●    If PPPoE connection is successful, the IP address, subnet mask, default gateway, and DHCP are not available for configuration.

|
IP Address| Enter the IP address and configure the corresponding subnet mask and default gateway.

w

|
Subnet Mask|

Default Gateway

|
IIP address and default gateway must be in the same network| |
5egmentl|
Preferred DNS| Enter the IP address of DNS.|
Alternate DNS| Enter the IP address of alternate DNS.|

MTU

| Enter a value for network card. The value ranges from 1280 byte to 1500 byte. The default is 1500.

The suggested MTU values are as below.

●    1500: The biggest value of Ethernet information package. This value is typically selected if there is no PPPoE or VPN connection, and it is also the default value of some routers, network adapters and switches.

●    1492: Optimized value for PPPoE.

●    1468: Optimized value for DHCP.

●    1450: Optimized value for VPN.

---|---

Test

| Click Test to test if the entered IP address and gateway are interworking.

Step 3: Click OK.

Configuring Encode Setting

This topic shows how to set encode settings for each channel.

Procedure

Step 1 : Select Main Menu > CAMERA > Encode > Audio/Video.
Step 2 : Configure the parameters of the main/sub streams.

Table 1-3 Audio/Video parameters

Channel

| In the Channel list, select the channel that you want to configure the settings for.

Smart Codec

| Enable the smart codec function. This function can reduce the video bit stream for non-important recorded video to maximize the storage space.

Type

| ●     Main Stream: From the Type drop-down list, select General, Motion, or Alarm.

●     Sub Stream: This setting is not configurable.

Compression

| In the Compression list, select the encode mode.

●     H.265: Main profile encoding. This setting is recommended.

●     H.264H: High profile encoding. Low bit stream with high definition.

●     H.264: General profile encoding.

●     H.264B: Baseline profile encoding. This setting requires higher bit stream compared with other settings for the same definition.

Resolution

| From the Resolution list, select a resolution for video output.

m

ifhe maximum video resolution maY,varY.model to model!

Bit Rate Type

| From the Bit Rate Type drop-down list, select resolution for the video.

The maximum video resolution might be different dependent on your device model.

---|---

Frame Rate (FPS)

| Configure the frames per second for the video. The higher the value, the clearer and smoother the image will become. Frame rate changes along with the resolution.

Generally, in PAL format, you can select the value from 1 to 25; in NTSC format, you can select the value from 1 to 30. However, the specific range of frame rate that you can select depends on the capability of the DVR.

Quality

| This function is available if you select VBR in the Bit Rate List.

The higher the value, the better the image will become.

I Frame Interval| The interval between two reference frames.

Bit Rate (Kb/S)

| From the Bit Rate drop-down list, select a value or enter a customized value to change the image quality. The bigger the value is, the better the image will become.
Video| Enable the function for sub stream.
Audio| Click More, the More interface is displayed.

●     Audio: This function is enabled by default for main stream. You need to manually enable it for sub stream 1. Once this function is enabled, the recorded video file is composite audio and video stream.

●     Audio Source: In the Audio Source list, you can select LOCAL and

HDCVI.

◇       LOCAL: The audio signal is input from Audio input port.

◇       HDCVI: The audio signal is input from HDCVI camera.

●     Audio Format: From the Compression drop-down list, select a format as needed.

Step 3: Click Apply.

Changing Channel Type

You can convert channel type to IP channel when you need to add IP camera to the DVR.

Background Information

All channels of the DVR are set as analog channels by default, and you can convert them to IP channels.

Procedure

Step 1 : Select Main Menu > CAMERA > Channel Type.
Step 2 : Select the check box(es) in IP column.

• The channel selection for analog camera or IP camera are in sequence, for example, if you want to convert channels for IP cameras, you need to select from the last channel number Channel 8 first, which means, you cannot select channel directly until you have selected channel 8.
• In the case of the following figure, the 9-16 channels are only for IP cameras and the range varies with the model you purchased. The actual product shall prevail.
• Step 3 : Click Apply and follow onscreen instructions to complete the settings.

Initializing IP Camera

The topic shows how to initialize new cameras or the cameras after restoring factory defaults.

Background Information

The IP camera shall be initialized before connecting to an DVR, otherwise the connection will fail. The initialization will change IP camera’s login password and IP address.

Procedure
Step 1 : Select Main Menu > Camera > Camera List > Add Camera.
Step 2 : Enable Uninitialized, and then click Search Device.

Step 3 : Select the camera to be initialized and then click Initialize.

Step 4 : Apply password and email information to the IP camera.

• Use the DVR’s settings.

1. Select Using current device password and email info..
   This check box is selected by default.

2. Click Next.

•  Manually set password and email information.

1.  Cancel Using current device password and email info..
2. Set password.
3. Click Next.
4. Enter an email address and click Next.

Table 1-4 Password

contains at least two types from numbers, letters and special characters (excluding”111                          “;”,”:”and “&”).

, “””,

Enter a strong password according to the password strength bar indication.

Confirm Password

Step 5: Configure camera IP address.

• Select DHCP if there is a DHCP server deployed.
• Select Static, and then input IP address, subnet mask, default gateway and incremental value.

Set the incremental value when you need to change IP addresses of multiple cameras at one time. The DVR will incrementally add the value on to the fourth section of the IP address when allocate IP addresses for those cameras.

Step 6 : Click Next.
Wait 1-2 minutes for the initialization to complete.
Step 7 : Click Finished.

Adding IP Camera by Search Result

Prerequisites

Make sure that the cameras you want to add have already been initialized and connected to the right network.

Procedure

Step 1 : Select Main Menu > CAMERA > Camera List > Add Camera.
Step 2 : Click Search Device.

Step 3 : Add IP cameras.

• Add by double-click: Double click the target camera to add it to Added Device list. You can add only one camera by search result at one time.
•  Add by check box: Select the check box of the target camera, and then click Add to add it to Added Device list.

You can select more than one check box and add cameras in batches.

Result

• If the status of the added camera is green it indicates the camera is properly added to the DVR.
• If the status of the added camera is red it indicates connection failure between the camera and the DVR. Check the parameters of the camera such as password, protocol and channel number, and then try adding it again.

Manually Adding IP Camera

You can add an IP camera by IP information at one time.

Prerequisites

Make sure that the cameras you want to add have already been initialized and connected to the right network.

Procedure

Step 1 : Select Main Menu > CAMERA > Camera List > Add Camera.
Step 2 : Click Manual Add.

Step 3 : In the Manual Add dialog box, configure parameters.

Table 1-5 Manual add parameters

Channel

| From the Channel drop-down list, select the channel that you want use on the DVR to connect the remote device.

Manufacturer

| From the Manufacturer drop-down list, select the manufacturer of the remote device.

IP Address

| In the IP Address field, enter the IP address of the IP camera.

m

| ‘Change the default value (192.168.0.0) which the system cannot connect| l
to.
RTSP Port| The default value is 554. You can change the value as needed.

HTTP Port

| The default value is 80. You can change the value as needed.
jf you enter another value, for example, 70, and then you should enter 70| ]
11fter the IP address when logging in to the DVR by browser!
TCP Port| The default value is 37777. You can change the value as needed.
Username| Enter the username of the remote device.
Password| Enter the password of the user for the remote device.

Remote CH No.

| Enter the remote channel number of the remote device that you want to add.

Decoder Strategy

| In the Decoder Strategy list, select Default, Realtime, or Fluent as needed.

Protocol Type

| ●    If the IP camera is added through private protocol, select TCP.

●    If the IP camera is added through ONVIF protocol, the select Auto, TCP, UDP, or MULTICAST.

●    If the IP camera is added through other manufacturers, select TCP or

UDP.

---|---

Encryption

| If the IP camera is added through ONVIF protocol, enabling the Encryption

check box will provide encryption protection to the data being transmitted.

w

ifo use this function, the HTTPS function must be enabled for the remote IP| I
camera!

Configuring Recorded Video Storage Schedule

By default, all cameras continuously record videos 24 hours a day. You can modify the settings as
needed.

You can also configure storage schedule in the Startup Wizard.

Procedure

Step 1 : Select Main Menu > STORAGE > Schedule > Record.

Step 2: Configure parameters.

Step 3 : Set the schedule by drawing or editing.

• Drawing : Press and hold the left button of the mouse and drag the mouse to draw the  period
• Editing : Click to configure the period and then click ok.

Step 4 : Click Apply.

The configured record schedule can come into effect only when the auto record function is enabled. For details to enable auto record, see User’s Manual.

Configuring P2P Settings

You can use the QR code to connect a smart phone to the DVR for management.
Make sure that the DVR has been connected to the Internet, and if yes, in the Status box of the P2P interface, it shows Online.

Enabling P2P Function

You need to enter P2P interface to enable P2P function and scan the QR code to download the smart phone application.

Step 1 : Select Main Menu > NETWORK > P2P.

Step 2 : Click Enable to enable P2P function.
Step 3 : Click Apply

Adding the DVR to Smart Phone Client

This topic takes adding the DVR to smart phone client as an example for smart phone management.

Step 1: Open the application and tap
Step 2 : Select SN/Scan.

Step 3 : Select DVR/XVR, enter a name and password for the DVR, and then tap Save.

Smart Motion Detection

This topic shows how to configure Smart Motion Detection (SMD).

Background Information

The Smart Motion Detection (SMD) is an ideal monitoring feature for low populated areas where you  want an alert for human or vehicles anywhere in the scene without having to set rules and draw lines.

Step 1 : Select Main Menu > SMART DETECTION > Parameters > SMD. The SMD interface is displayed.

Step 2 : Select the channel and enable.
Step 3 : Set parameters.

detection.
Enable| Enable or disable SMD function.

Sensitivity

| Set sensitivity, including high, middle, and low. The higher the sensitivity is, the bigger alarm probability will be, the bigger false alarm rate will be. The system selects middle by default.
Effective Target| Select alarm object, including person and vehicle.
Schedule| Define a period during which the motion detection is active.

Anti-Dither

| Configure the time period from end of event detection to the stop of alarm.

Alarm-out Port

| Click Setting to display setting interface.

●     General Alarm: Enable alarm activation through the alarm devices connected to the selected output port.

●     External Alarm: Enable alarm activation through the connected alarm box.

●     Wireless Siren: Enable alarm activation through devices connected by USB gateway or camera gateway.

Post-Alarm

| Set a length of time for the Device to delay turning off alarm after the external alarm is cancelled. The value ranges from 0 seconds to 300 seconds, and the default value is 10 seconds. If you enter 0, there will be no delay.

Step 4 : Click Apply to save configuration.

Live View

After you logged in, the system goes to multiple-channel live view mode by default. You can view the monitoring video of each channel. Note that the number of displayed window may vary model to model.

To enter the live view screen from other interfaces, click at the upper-right of the screen.

Live View Screen

You can view the live video from the connected cameras through each channel on the screen. By default, the system time, channel name and channel number are displayed on each channel window. This setting can be configured by selecting Main Menu > CAMERA >Overlay>

Overlay.

The figure at the lower-right corner represents channel number. If the channel position is changed or the channel name is modified, you can recognize the channel number by this figure and then perform the operations such as record query and playback. For the icons displayed on each channel, see Table 1-7.

Recording Playback

To play back a recording, you can select Main Menu> Playback or right-click on the live view interface and select Search.

For details about the instructions on P.la back main interface, see User’s Manual.

Instant Playback

You can play back the previous 5 minutes to 60 minutes of the recorded video. By clicking II, the instant playback interface is displayed. The instant playback has the following features:

• Move the slider to choose the time you want to start playing.
• Play, pause and close playback.
• The information such as channel name and recording status icon are shielded during instant playback and will not display until exited.
• During playback, screen split layout switch is not allowed.

To change the playback time, select Main Menu> SYSTEM> General> Basic, in the Instant Play box, enter the time you want to play back.

Smart Search Playback

During playback, you can analyze a certain area to find if there was any motion detection event occurred. The system will display the images with motion events of the recorded video. w his function is for some series Rroduct

To use the Smart Search function, you need to enable the motion detection for the channel by selecting Main Menu > ALARM > Video Detection > Motion Detection.

Logging in to Web

The web provides most of the functions on local GUI. You can log in to web to manage the DVR as needed.

Slight difference might be found on the interfaces of different models. Following figures are for reference only. The actual product shall govern.

Procedure

Step 1 : Open the browser and enter the IP address of the DVR, and then press Enter key.
Step 2 : Enter the username and password.

•  The default administrator account is admin. The password is the one that was configured during initial settings. To security your account, it is recommended to keep the password properly and change it regularly.
• Click to display the password.

Step 3 : Click Login.

Appendix 1 Cybersecurity Recommendations

Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps toward protecting and strengthening networks and networked appliances will make them less susceptible to attacks. Below are some tips and recommendations on how to create a more secured security system.

Mandatory actions to be taken for basic equipment network security:

1. Use Strong Passwords
   Please refer to the following suggestions to set passwords:

   • The length should not be less than 8 characters;
   • Include at least two types of characters; character types include upper and lower case letters, numbers and symbols;
   • Do not contain the account name or the account name in reverse order;
   • Do not use continuous characters, such as 123, abc, etc.;
   • Do not use overlapped characters, such as 111, aaa, etc.;

2. Update Firmware and Client Software in Time

   • According to the standard procedure in Tech-industry, we recommend to keep your equipment (such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped with the latest security patches and fixes. When the

3. equipment is connected to the public network, it is recommended to enable the auto-check for updates function to obtain timely information of firmware updates released by the manufacturer.

4. We suggest that you download and use the latest version of client software.

“Nice to have” recommendations to improve your equipment network security:

1. Physical Protection

   • We suggest that you perform physical protection to equipment, especially storage devices. For example, place the equipment in a special computer room and cabinet, and implement  well-done access control permission and key management to prevent unauthorized personnel from carrying out physical contacts such as damaging hardware, unauthorized connection of removable equipment (such as USB flash disk, serial port), etc.

2. Change Passwords Regularly

   • We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.

3. Set and Update Passwords Reset Information Timely

   • The equipment supports password reset function. Please set up related information for password reset in time, including the end user’s mailbox and password protection questions. If the information changes, please modify it in time.
   • When setting password protection questions, it is suggested not to use those that can be easily guessed.

4. Enable Account Lock

   • The account lock feature is enabled by default, and we recommend you to keep it on to guarantee the account security. If an attacker attempts to log in with the wrong password several times, the corresponding account and the source IP address will be locked.

5. Change Default HTTP and Other Service Ports

   • We suggest you to change default HTTP and other service ports into any set of numbers between 1024~65535, reducing the risk of outsiders being able to guess which ports you are using.

6. Enable HTTPS

   • We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel.

7. Enable Allowlist

   • We suggest you to enable allowlist function to prevent everyone, except those with specified IP  addresses, from accessing the system. Therefore, please be sure to add your computer’s IP address and the accompanying equipment’s IP address to the allowlist.

8. MAC Address Binding

   • We recommend you to bind the IP and MAC address of the gateway to the equipment, thus reducing the risk of ARP spoofing.

9. Assign Accounts and Privileges Reasonably

   • According to business and management requirements, reasonably add users and assign a minimum set of permissions to them.

10. Disable Unnecessary Services and Choose Secure Modes

    • If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to reduce risks.
    • If necessary, it is highly recommended that you use safe modes, including but not limited to the following services:
    • SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication passwords.
    • SMTP: Choose TLS to access mailbox server.
    • FTP: Choose SFTP, and set up strong passwords.
    • AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.

11. Audio and Video Encrypted Transmission

    • If your audio and video data contents are very important or sensitive, we recommend that you use encrypted transmission function, to reduce the risk of audio and video data being stolen during transmission.
    • Reminder: encrypted transmission will cause some loss in transmission efficiency.

12. Secure Auditing

    • Check on line users: we suggest that you check on line users regularly to see if the DVR is logged in without authorization.
    • Check equipment log: By viewing the logs, you can know the IP addresses that were used to log in to your devices and their key operations.

13. Network Log

    • Due to the limited storage capacity of the equipment, the stored log is limited. If you need to save the log for a long time, it is recommended that you enable the network log function to ensure that the critical logs are synchronized to the network log server for tracing.

14. Construct a Safe Network Environment
    In order to better ensure the safety of equipment and reduce potential cyber risks, we recommend:

    • Disable the port mapping function of the router to avoid direct access to the intra net devices from external network.
    • The network should be partitioned and isolated according to the actual network needs. If there are no communication requirements between two sub networks, it is suggested to use VLAN, network GAP and other technologies to partition the network, so as to achieve the network isolation effect.
    • Establish the 802.lx access authentication system to reduce the risk of unauthorized access to private networks.

15. It is recommended that you enable your device’s firewall or blocklist and allowlist feature to reduce the risk that your device might be attacked.

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