MONOGRAM ZGU30RSLSS 30 Inch and 36 Inch Stainless Steel Gas Cooktops Owner’s Manual

: June 5, 2024
: MONOGRAM

Table of Contents

ZGU30RSLSS 30 Inch and 36 Inch Stainless Steel Gas Cooktops
READ AND SAVE THESE INSTRUCTIONS
USING THE COOKTOP
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ZGU30RSLSS 30 Inch and 36 Inch Stainless Steel Gas Cooktops

OWNER’S
MANUAL
30″ and 36″
Stainless Steel Gas Cooktops

MODEL INFORMATION

MODEL NUMBERS
ZGU36RS, ZGU30RS, ZGU36ES

WRITE DOWN THE MODEL AND SERIAL NUMBERS
You’ll find them on a label located on the bottom of the
cooktop.
Use these numbers in any correspondence or service calls
concerning your appliance.
Please write these numbers here:
Model Number
Serial Number

CONSUMER SUPPORT

MONOGRAM WEBSITE
Have a question or need assistance with your appliance? Try the Monogram website 24 hours a day, any day of the year! You can also shop for more great Monogram products and take advantage of all our on-line support services designed for your convenience. In the US: monogram.com. In Canada: monogram.ca

REGISTER YOUR APPLIANCE
Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced communication and prompt service under the terms of your warranty, should the need arise. You may also mail in the pre-printed registration card included in the packing material. In the US: monogram.com/register. In Canada: monogram.ca

SCHEDULE SERVICE
Expert Monogram repair service is only one step away from your door.
To request service in the US, visit our website at monogram.com/contact or call 800.444.1845 In Canada : monogram.ca ou 888.880.3030

REMOTE CONNECTIVITY
For assistance with wireless network connectivity (for models with remote enable),
visit our website at monogram.com/connect

PARTS AND ACCESSORIES
Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes (VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.

In the US: monogram.com/ownership/parts or call 800.444.1845
Instructions contained in this manual cover procedures to be performed by any user. Other servicing generally should be referred to qualified service personnel. Caution must be exercised, since improper servicing may cause unsafe operation.

Canadian customers should check with the Mabe service center, visit our website at monogram.ca or 800.661.1616 .

CONTACT US
If you are not satisfied with the service you receive from Monogram, contact us on our website with all the details including your phone number at monogram.com/contact.

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING If the information in this manual is not followed exactly, a fire or
explosion may result, causing property damage, personal injury or death.

– Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
– WHAT TO DO IF YOU SMELL GAS
■ Do not try to light any appliance,
■ Do not touch any electrical switch; do not use any phone in your building.
■ Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
■ If you cannot reach your gas supplier, call the fire department.
– Installation and service must be performed by a qualified installer, service agency or the
gas supplier.

WARNING Read all safety instructions before using the product. Failure to follow these instructions may result in fire, electrical shock, serious injury or death.

WARNING NEVER OPERATE THE TOP COOKING SECTION OF THIS APPLIANCE UNATTENDED

■ Failure to follow this warning statement could result in fire, explosion, or burn hazard that could cause property damage, personal injury, or death.
■ If a fire should occur, keep away from the appliance and immediately call your fire department.
DO NOT ATTEMPT TO EXTINGUISH AN OIL/GREASE FIRE WITH WATER.

WARNING KEEP FLAMMABLE MATERIALS AWAY FROM THE COOKTOP
Failure to do so may result in fire or personal injury.

■ Do not store or use flammable materials the cooktop,
including paper, plastic, pot holders, linens, wall
coverings, curtains, drapes and gasoline or other
flammable vapors and liquids.

■ Never wear loose-fitting or hanging garments while
using the appliance. These garments may ignite if
they contact hot surfaces causing severe burs.

■ Do not let cooking grease or other flammable
materials accumulate in or near the cooktop. Grease
‘on the cooktop may ignite.

WARNING IN THE EVENT OF A FIRE, TAKE THE FOLLOWING
STEPS TO PREVENT INJURY AND FIRE SPREADING

■ Do not use water on grease fires. Never pick up a flaming pan. Turn the controls off. Smother a flaming pan on a surface unit by covering the pan completely with a well-fitting lid, cookie sheet or flat tray. Use a multi- purpose dry chemical or foam-type fire extinguisher.

READ AND SAVE THESE INSTRUCTIONS

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING GENERAL SAFETY INSTRUCTIONS

WARNING NEVER use this appliance as a space heater to heat or warm the room. Doing so
may result in carbon monoxide poisoning.

■ Use this appliance for its intended purpose as
described in this owner’s manual

■ Have your cooktop installed and properly grounded by
a qualified installer in accordance with the provided
installation instructions.

■ Any adjustment and service should be performed only by
a qualified gas cooktop installer or service technician. Do
not attempt to repair or replace any part of your cooktop
unless itis specifically recommended in this manual.

■ Your cooktop is shipped from the factory set for
use with natural gas or propane (LP) gas. it can
be converted for use with either. If required, these
adjustments must be made by a qualified technician in
accordance with the installation instructions and local
codes. The agency performing this work assumes
responsibility for the conversion,

■ Have the installer show you the location of the cooktop
gas shut-off valve and how to tum it off if necessary.
Plug your cooktop into a 120-volt grounded outlet
only. Do not remove the round grounding prong
from the plug. If in doubt about the grounding of the
home electrical system, its your responsibility and
obligation to have an ungrounded outlet replaced with
2 properly grounded, three prong outlet in accordance
with the National Electrical Code. Do not use an
extension cord with this appliance.

■ Before performing any service, unplug the range top
or disconnect the power supply at the household
distribution panel by removing the fuse or switching
Off the circuit breaker.

■ Be sure all packing materials are removed from the
cooktop before operating to prevent ignition of these
materials.

■ Avoid scratching or impacting glass displays. Doing
so may lead to glass breakage. Do not cook on a
product with broken glass. Shock, fire, or cuts may
occur.

■ Do not leave children alone or unattended in an area
where an appliance is in use. They should never
be allowed to climb, sit or stand on any part of the
appliance.

■ CAUTION Do not store items of interest to

children in cabinets above a cooktop – children
climbing on the cooktop to reach items could be
seriously injured.

■ Never block the vents (air openings) of the cooktop.
They provide the air inlets and outlets that are
necessary for the cooktop to operate property with
correct combustion. Air openings are located at the
rear of the cooktop.

■ Use only dry pot holders—moist or damp pot holders
on hot surfaces may result in bums from steam. Do
rot let pot holders touch surface burners or bummer
grate. Do not use a towel or other bulky cloth in place
of pot holders.

■ Surfaces of the appliance may become hot enough
to cause bums. Potentially hot surfaces include
the burners, grates, any blackguard, or high shelf
surface.

■ Do not heat unopened food containers. Pressure
could build up and the container could burst, causing
an injury.

■ Cook food thoroughly to help protect against
food borne illness. Minimum safe food temperature
recommendations can be found at
leltDoneYet.gov and fsis.usda.gov. Use a food
thermometer to take food temperatures and check
several locations.

■ Do not allow anyone to climb, stand or hang on the
cooktop. They could damage the cooktop causing
severe injury or death.

■ keep the ventilator hood and grease filters clean
maintain good venting and to avoid grease fires.
Tum the ventilator OFF in case of a fire or when
intentionally “Naming” liquor or other spirits on the
range top. The blower if in operation, could spread the

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

WARNING COOKTOP SAFETY INSTRUCTIONS

WARNING NEVER Operate the
Top Surface Cooking Section of this
Appliance Unattended.

Failure to follow this warning statement
could result in fire, explosion, or burn
hazard that could cause property
damage, personal injury, or death.
If a fire should occur, keep away from
the appliance and immediately call your
fire department.

DO NOT ATTEMPT TO EXTINGUISH AN
OIL/GREASE FIRE WITH WATER.

■ Never leave oil unattended while frying. If allowed to
heat beyond its smoking point, oil may ignite resulting
in fire that may spread to surrounding cabinets. Use
a deep fat thermometer whenever possible to monitor
oil temperature.

■ To avoid oil spillover and fire, use the minimum amount
of oil when using a shallow pan-frying and avoid
cooking frozen foods with excessive amounts of ice.

■ Use proper pan size and avoid pans that are unstable
or easily tipped. Select cookware that is matched
to the size of the burner. Bumer flames should
be adjusted so that they do not extend beyond
the bottom of the pan. Excessive flame may be
hazardous.

■ Always use the LITE position when igniting the top
bumers and make sure the burers have ignited.
When using glass/ceramic cookware, make sure it
is suitable for cooktop service; others may break
because of sudden change in temperature.

■ To minimize the possibility of burns, ignition of
flammable materials and spillage, the handle of a
container should be turned toward the center of the
cooktop without extending over nearby bumers

■ Do not use a wok with a round metal support ring.
The ring may trap heat and block air to the burner
resulting in a carbon monoxide hazard.

■ Do not attempt to lift the cooktop. Doing so may
damage the gas tubing to the surface burners
resulting in a gas leak and risk of fire.

■ When disabling Lock Control (on some models),
make sure the surface controls are set to the OFF
position. This will prevent unintended gas flow from
the burners.

■ Do not use aluminum foil to cover the grates or
line any part of the cooktop. Doing so may result
in carbon monoxide poisoning, overheating of the
cooktop surfaces, or a potential fire hazard.

PROPER DISPOSAL OF YOUR APPLIANCE

Dispose of or recycle your appliance in accordance with Federal and Local Regulations. Contact your local authorities for the environmentally safe disposal or recycling of your appliance.

How to Remove Protective Shipping Film and Packaging Tape

Carefully grasp a corner of the protective shipping film with
your fingers and slowly peel it from the appliance surface.
Do not use any sharp items to remove the film. Remove all
of the film before using the appliance for the first time.
To assure no damage is done to the finish of the product,
the safest way to remove the adhesive from packaging tape
on new appliances is an application of a household liquid
dishwashing detergent. Apply with a soft cloth and allow to
soak.

NOTE: The adhesive must be removed from all parts. It
cannot be removed if it is baked on.
Consider recycling options for your appliance packaging
material.

IMPORTANT SAFETY INFORMATION

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE

Remote Enable Equipment

This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
The wireless communication equipment installed on this
range has been tested and found to comply with the limits
for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to:
(a) provide reasonable protection against harmful
interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency energy
and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that
interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio
or television reception, which can be determined by
turning the equipment off and on, the user is encouraged
to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help.

(b) accept any interference received, including interference
that may cause undesired operation of the device.

Note that any changes or modifications to the wireless
communication device installed on this oven that are not
expressly approved by the manufacturer could void the
user’s authority to operate the equipment.

Radio Frequency Interference

This unit has been tested and found to comply with the
limits for a class B digital device, pursuant to Part 18

of the FCC rules. These limits are designed to provide
reasonable protection against harmful interference in

a residential installation. This unit generates, uses and
can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause
harmful interference to radio communications. However,
there is no guarantee that interference will not occur in
a particular installation. If this unit does cause harmful
interference to radio or television reception, which can
be determined by turning the unit off and on, the user is
encouraged to try to correct the interference by one or
more of the following measures:

Reorient or relocate the receiving antennae.
Increase the distance between the unit and receiver.
Connect the unit into an outlet or a circuit different from
that to which the receiver is connected.

CAUTION Persons with a pacemaker or similar
medical device should exercise caution when using or
standing near an induction unit while it is in operation.
The electromagnetic field may affect the working of the
pacemaker or similar medical device. It is advisable
to consult your doctor or the pacemaker manufacturer
about your particular situation.

■ Use this appliance only for its intended purpose as
described in this Owner’s Manual.

■ Be sure your appliance is properly installed and
grounded by a qualified installer in accordance with the
provided installation instructions.

■ Do not attempt to repair or replace any part of your
range unless it is specifically recommended in this
manual. All other servicing should be transferred to a
qualified technician

USING THE COOKTOP

FEATURES
(Not all features are on all models. Appearance may vary.)

|

Feature Index

|

Page

---|---|---

1

|

Dual-Flame Spill-proof Burners-High Output

|

9,12

2

|

Multi-Ring Burners

|

9,12

3

|

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2QH )RU (DFK 6XUIDFH %XUQHU

|

9,12

4

|

Burner “ON” Indicator Lights (One on each Control knob)

|

²

5

|

Burner Grates

|

13,14

6

|

Griddle

|

11,14

7

|

Timer (on some models)

|

10,12

USING THE COOKTOP

ELECTRONIC IGNITION & AUTOMATIC REIGNITION

The cooktop is equipped with electronic ignition which eliminates the need for a standing pilot light.

The burners on this cooktop will automatically relight if the flame goes out.

All surface burner igniters will spark and make clicking sounds when any burner is turned on. Do not touch any of the burners when igniters are clicking.

Occasionally the burners may spark if excess wind or a draft blows the flame away from the burner’s flame sensor.

In case of a power outage, you can light the surface
burners on your cooktop with a match. Hold a lighted match
to the burner, then turn the knob to the LITE position. Use
extreme caution when lighting burners this way.

SURFACE BURNERS

Lighting a Surface Burner

Push the control knob down and turn it counterclockwise to the LITE position.

WARNING Burner should be operated only when
covered by cookware. Burner flames not covered by
cookware present a risk of fire or clothing ignition.
Never let flames extend beyond the sides of the
cookware. Failure to comply may result in serious
injury.

After the burner ignites, tum the knob to adjust the flame
size
To turn a burner off, turn the knob clockwise, as far as it
will go, to the OFF position.

Do not operate a burner for an
extended period of time without
cookware on the grate. The finish on
the grate may chip without cookware
to absorb the heat.

Push the control knob
in and tum it to the
LITE position.

Dual-flame Stacked Burners

Some surface burners on your cooktop have two sets of
flames stacked one on top of the other; the dual-flame
burners have a lower (simmer) flame and a upper (main)
flame.
When a burner is turned on, the lower flame will always
light and stay on.

Simmering:

The stacked burner design provides a wide cooktop of
heat settings with which to simmer. Depending on the
type and quantity of food, and pan size, the flame can be
adjusted to suit your specific need. The lowest setting uses
only the lower flame and can maintain delicate foods at a
safe 140°F.

Cooking:

Settings from LO to HI will use both upper and lower
flames. Use LO to HI for all purpose cooking. Use HI with
larger diameter cookware.
HI is a very high heat setting and is intended to sear foods
quickly and boil large quantities of water.

Multi-Ring Burner

For large cookware, activate all rings by setting the burner
between Hi and Med.

For small cookware or low heating applications, only
activate the inner rings by setting the burner between Lo
and Sim.

USING THE COOKTOP
CONTROLS
Timer
As a part of the power up sequence, the control lights up
all the display elements. To start the timer, tap the Timer
Start/Off pad once which prompts the use to start adding
time.
■ To add time, tap the + pad.
■ To remove time, tap the – pad.
A single tap on the +/- pads results in a 1 minute change in
time. Pressing and holding the +/- pads will automatically
from a running timer as long as the control is not locked by
tapping the +/- pads. After adding time, wait for 3 sec until
the timer starts count down automatically or to start the
timer immediately, tap the Timer Start/Off pad once.

To cancel a running timer and turn it off, tap the Timer
Start/Off pad once at any time. Once the timer finishes
count down, it expires. It then starts flashing the display
and starts producing a notification tone of five beeps until
the user either adds more time to the timer or taps the
Timer Start/Off pad to cancel it and turn it off.

Gas Lockout Feature

This feature can only be used after all the knobs on the
cooktop have been turned off. If a knob is on, attempting to
activate this feature produces a chime and this feature is
not activated.
To lockout the flow of gas to the cooktop and to lock
the control, press and hold the Lock Control pad for 3
seconds until a beep is heard. After the beep the pad must
be released within 5 sec to activated this feature. Upon
activation of this feature the LOOKED icon on the display
will start blinking and depending on the state will stay lit
(locked) or turn off (unlocked).

It is possible to use the lockout feature while the timer
is running. Once the control is locked, the timer can’t be
turned on again until the control is unlocked.
The control and the flow of gas can be unlocked at any
time by repeating the procedure used to lock.

Turning on Bluetooth®
Press and hold the Lock Control and Timer Start/Off
pads at the same time until a beep is heard.
Release both pads after the beep to enter the pairing
mode for Bluetooth®.
The current state of the Bluetooth® is displayed, tap on the
+ pad to toggle the state.

If no selection is made on this screen within5 seconds,

this screen times out and exits the pairing mode. Repeat

pairing mode sequence to return to this screen.

Selecting Wi-Fi

Upon entry into pairing mode, the display shows the
current state of the Bluetooth® signal.
Tap the – pad to see the current state of the Wi-Fi signal.
Tap the + pad to toggle the state of the Wi-Fi signal.

If no selection is made on this screen within 5 seconds,
this screen times out and exits the pairing mode. Repeat
pairing mode sequence to return to this screen.

USING THE COOKTOP

COOKTOP SURFACE
Selecting A Flame Size

Watch the flame, not the knob, as you increase or reduce
heat.
The flame size on a gas burner should match the
cookware you are using.
FOR SAFE HANDLING OF COOKWARE,NEVER
LET THE FLAME EXTEND UP THE SIDES OF THE
cookware will not result in faster heating and could be
hazardous.

For surface stability, 6” minimum diameter cookware is
recommended. Use larger diameter cookware for heat
setting.

For surface stability, 6”
minimum diameter cookware
is recommended. Use larger
diameter cookware for heat
setting,

Stove Top Grills

Do not use an after-market stove top grill on your gas
surface burners. A stove top grill will cause incomplete
combustion resulting in carbon monoxide levels above
allowable standards. This could be hazardous to your
health.

Using Your Cast-Iron Griddle (on some models)

CAUTION Fire Hazard

■ Use care when cooking greasy foods. Spilled
grease may result in fire.

■ Never place any items on the griddle when it is
not in use. Heat from surrounding burners can
heat the griddle and may result in fire.

■ Place and remove the griddle only when griddle
is cool and all surface burners are turned Off.

Your griddle provides an extra-large cooking surface for
meats, pancakes and other foods usually prepared in

a skillet. Before first use, rinse with hot water and dry
thoroughly. Prepare the surface with cooking spray or
vegetable oil

Griddle Precautions:

■ Do not place the griddle in a microwave oven.

■ Do not clean your griddle in the dishwasher.

■ If something has spilled under the griddle, it should be
cleaned up as soon as possible to prevent “baked on”
food soil.

■ Do not allow grease to accumulate under the griddle as
it can be a fire hazard. Clean under the griddle with hot,
soapy water as soon as it is cool.

Positioning Your Griddle

The cast-iron griddle (on some models) can only be used
over the left burners of the cooktop. To position the griddle,
place the griddle on top of the left grate. Adjust the griddle
until itis fully seated and sitting flat on the grate below. Do
not tum on the left burners until you are certain the griddle
has been positioned correctly.

Preheating Your Griddle
Preheat your griddle by setting both left burners to Hi for
5 minutes before placing food on the griddle. Once the
griddle is preheated, turn the knob on each left burner to
the griddle zone and use the cook setting outlined in the
table below.

Preseasoned Cast-Iron Griddle

CARE AND CLEANING

Do not use oven cleaners, abrasive cleansers, strong liquid

cleansers, steel wool, plastic scouring pads, or cleaning

powders on the cooktop surface. Clean with a mild soap

with clean water and dry with a soft cloth. When cleaning

surfaces, make sure that they are at room temperature and

not in direct sunlight.

Spillage of marinades, fruit juices, tomato sauces and

basting liquids containing acids may cause discoloration

and should be wiped up as soon as hot surfaces cool, then

clean and rinse.

Cleaning Knobs

For easier cleaning, the control knobs may be removed by

pulling them directly upwards once the knobs are in the

OFF position. The knobs can be washed by hand with soap and water.

Do not submerge the knobs under water. If water collects
under the glass from underneath the knob, it will drain out
within 24 hours.
To replace knobs after cleaning, align the hole on the knob
backside with the gas valve shaft and push downward
until the knob is securely fastened. All knobs are
interchangeable.

CARE AND CLEANING

Dual-flame Stacked Burners and Multi-Ring Burners (Cont.)

Cleaning

Lift off burner parts only when cool. Wash in hot, soapy

water. You may use a plastic scouring pad to remove burned on

food particles.

To remove burned-on food, soak the burner heads in a

solution of mild liquid detergent and hot water for 20–30

minutes. For more stubborn stains, use a plastic scouring

pad or toothbrush.

NOTE: Do not use steel wool or scouring pads to clean

the burner parts as these may clog the openings. Never

wash burner heads in your dishwasher. Doing so may

cause them to discolor.

The ports in the burner heads must be kept clean at all times

for an even, unhampered flame.

Clogged or dirty burner ports or electrodes will not allow

the burner to operate properly.

After Cleaning

Before replacing the burner parts, shake out excess water

and then dry them thoroughly.

To replace the burner parts:
Make sure that the burner parts are replaced in the correct
location.
1. Replace the burner head on top of the burner base,
making sure that the hole in the burner head is properly
aligned with the electrode in the burner base. A small
gap between the base and head is normal.
2. Place the burner cap on top of the burner head. Make
sure that the burner cap is properly seated on the burner
head.

Spark Igniter and Electrodes

The electrode of the electronic ignition system is positioned
at the rear of the burner base. When cleaning the cooktop,
be careful not to snag the igniter with your cleaning cloth.
Damage to the igniter could occur.
Be careful not to push in a control knob while cleaning. It
could cause the igniter to spark.

Make sure that the white ceramic
igniters on the cooktop are dry
and clean. Clean the metal
portion of the electrode with a
soft cloth or emery board.
Do not attempt to remove the
electrode from the cooktop

Burner Grates

Manual Cleaning

Grates should be washed in hot, soapy water and rinsed

with clean water. To soften burned-on food, place grates

in a solution containing ¼-cup of household ammonia

for several hours. Afterward, scrub grates with a plastic

scouring pad soaked in hot, soapy water. Rinse well and dry.

Oven Cleaning
Some models have grates that can be cleaned in a self cleaning
oven. If grates do NOT have rubber bumpers
(pads) attached to the bottom of the grates, they may be
cleaned in the oven using the self-clean cycle. See your
oven’s Owner’s Manual for specific instructions. If self cleaning
instructions are not mentioned in Owner’s Manual,
the grates should not be cleaned in a self-cleaning oven.

CARE AND CLEANING

Burner Grates (Cont.)
Dishwasher Cleaning
The grates may be cleaned in the dishwasher. Remove
any burnt-on food particles prior to placing the grates in
the dishwasher. Place them on the lowest rack of the
dishwasher and run on a “heavy duty” cycle.
Do not operate a burner for an extended period of time
without cookware on the grate. The finish on the grate may
chip without cookware to absorb the heat.
Although the grates are durable, they will gradually lose
their shine, regardless of the best care you can give
them. This is due to their continual exposure to high
temperatures and abrasion by the cookware.

NOTE: Use caution when removing the grates from the
oven after the self-clean cycle has ended. The grates may
still be hot.
Once the self-clean cycle is complete, the grates may
carefully be removed. You may notice a white residue on
the grates. Wipe it off with a damp sponge. If white spots
and water and wipe the grates again.
When replacing the grates on the cooktop, be sure to
locate them correctly. Grates should fit securely into the
cooktop.

Grate Support Bumpers
If any of the rubber grate support bumpers in the cooktop
are missing or damaged, replacement parts can be
obtained.
Visit Monogram.com or call Monogram Preferred Service
(800.444.1845) during normal business hours.
To insert the new bumpers, simply place the cone-shaped
end of the bumper into the hole in the cooktop and push
down while gently twisting the bumper.

Griddle

Cast-Iron: Clean your cast-iron griddle with a stiff brush
and hot water. Using soap is not recommended, and
harsh detergents should never be used as they will
remove the seasoning. Rinse with hot water and dry
thoroughly. After a rinsing, preseason the griddle by
applying a light coat of cooking oil to the griddle surface.
Wipe off excess oil with a paper towel.
Store in a cool, dry place.

Griddle Precautions:

■ If something has spilled under the griddle, it should be
cleaned up as soon as possible to prevent the spill from
getting baked onto the cooktop.
■ Do not allow grease to accumulate under the griddle as
it can be a fire hazard. Clean under the griddle with hot,
soapy water as soon as it is cool.
■ Do not wash your griddle in the dishwasher.
■ Do not clean the griddle in the self-cleaning oven.

TROUBLESHOOTING TIPS

Save time and money! Review the charts on the following pages first and you may not need to call for service.

Problem

|

Possible Cause

|

What To Do

---|---|---

Burners have yellow or

yellow-tipped flames

|

The combustion quality of burner flames needs to be determined visually.

|

Determine the quality of flames visually. Normal burner flames should look like (A) or (B). Long, bright yellow flames are not normal. Normal flames may show signs of an orange tint when well heated or signs of flickering orange due to particles in the gas or air.

(A) Soft blue flames—

Normal for natural gas

(B) Yellow tips on

outer cones—

Normal for propane gas

&RQWURO NQREV ZLOO QRW WXUQ

|

.QRE LVQ¶W SXVKHG GRZQ

|

To turn from the OFF position, push the knob down and then turn.

Burners do not light

|

Plug on cooktop is not completely inserted in the electrical outlet.

|

Make sure electrical plug is plugged into a live, properly grounded outlet.

Gas supply not connected or turned on.

|

See the Installation Instructions that came with your cooktop.

A fuse in your home may be blown or the circuit breaker tripped.

|

Replace the fuse or reset the circuit breaker.

Burner parts not replaced correctly.

|

See the Cleaning the Cooktop section.

The electrodes under the burners are soiled.

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See the Cleaning the Cooktop section.

Cooktop is locked.

|

Unlock the cooktop. See the Using the Cooktop section.

The igniter hole (on some models) is plugged.

|

See the Cleaning the Cooktop section.

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persists after burner lights

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Control knob is still in the LITE position.

|

Turn the knob out of the LITE position to the desired setting.

Turn the burner off and relight. If ticking is still present, call for service.

Auto-reignition feature is attempting to re-ignite flame.

|

While in its lowest setting, the flame can be shifted away from the burner’s flame sensor by drafts around the cooktop. Turn down or redirect any fans or ventilation equipment

operating around the cooktop until sparking ceases.

Top burners do not burn evenly

|

Improper burner assembly.

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Make sure the burner caps are seated correctly. See the Care and Cleaning of the range section.

Burner slots on the side of the burner may be clogged.

|

Remove the burners for cleaning. See the Care and Cleaning of the range section.

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|

Clean the keypad.

A fuse in your home may be blown or the circuit breaker tripped.

|

Replace the fuse or reset the circuit breaker.

Timer control panel glass is wet around its edges.

|

Dry the edges as best as possible and wait several minutes for the timer buttons to become responsive again.

MONOGRAM LIMITED WARRANTY

Monogram.com

All warranty service is provided by our Factory Service Centers, or an authorized Customer Care® technician. To schedule service online, visit us at monogram.com/contact. In Canada, visit monogram.ca.

Servicing your appliance may require the use of the onboard data port for diagnostics. This gives a Monogram

Factory Service technician the ability to quickly diagnose any issues with your appliance and helps Monogram improve its products by providing Monogram with information on your appliance. If you do not want your appliance data to be sent to Monogram, please advise your technician NOT to submit the data to Monogram at the time of service.

For the period of Monogram Appliances will replace
Limited two-year For two years from date of original purchase, we will provide, free of charge, parts and service warranty, labor in your home to repair or replace any part of the appliance that fails because of a manufacturing defect.

What Monogram will not cover:

■ Service trips to your home to teach you how to use. a Product damage or failure of the product if itis
the product abused, misused, used for other than the intended
purpose, or used commercially.
■ Improper installation, delivery or maintenance
If you have an installation problem, contact your
dealer or installer. You are responsible for providing
adequate electrical, gas, exhausting and other
connecting facilities as described in the Installation,
Instructions provided with the product.
■ Damage after delivery.
■ Product not accessible to provide required service.
■ Damage to the product caused by accident, fire, floods or acts of God.
■ Discoloration of the griddle plate
■ Chipping of porcelain enamel grates.
■ Replacement of house fuses or resetting of circuit
breakers.
■ Incidental or consequential damage caused by
possible defects with this appliance.

EXCLUSION OF IMPLIED WARRANTIES
Your sole and exclusive remedy is product repair as provided in this Limited Warranty. Any implied warranties, including the
implied warranties of merchantability or fitness for a particular purpose, are limited to one year or the shortest period allowed by law.

This limited warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA. If the product is located in an area where service by an Authorized Servicer is not available, you may be responsible for a trip charge or you may be required to bring the product to an Authorized Service location. In Alaska, the limited warranty excludes the cost of shipping or service calls to your home. Some states do not allow the exclusion or limitation of incidental or consequential damages. This limited warranty gives you specific legal rights, and you may also have other rights which vary from state to state. To know what your legal rights are, consult your local or state consumer affairs office or your state’s Attorney General.

Warrantor: GE Appliances, a Haier company
Louisville KY,40225
Warrantor in Canada: MC Commercial Inc., Burlington, ON L7R 5B6