SAMSUNG VS28C97 Vacuum Cleaner User Manual

SAMSUNG VS28C97 Vacuum Cleaner

User manual
VS28C97/VS25C97

• To save valuable resources, we are reducing paper manuals and providing electronic user manuals that you can check on your smartphone or a website.
• For instructions on how to use the product, please refer to the user manuals provided as a QR code or the Samsung Electronics’ website (www.samsung.com).

Viewing the user manuals

• STEP 1 Launch a QR code reader app and then scan the QR image attached to the product.
• STEP 2 Select a menu from the product registration, view the manuals, or connect a service. When you select a manual, you can view the manual of your purchased product.

Safety information

• Before operating the appliance, please read this manual thoroughly and retain it for your reference.
• Because the following operating instructions cover various models, the characteristics of your vacuum cleaner may differ slightly from those described in this manual.

Important safety symbols

WARNING
Indicates that a danger of death or serious injury exists.
CAUTION
Indicates that a risk of personal injury or material damage exists.
NOTE
Indicates that the following text contains additional important information.

Safety information

General
For information on Samsung’s environmental commitments and product-specific regulatory obligations e.g. REACH (WEEE, Batteries) visit: samsung.com/uk/aboutsamsung/samsungelectronics/corporatecitizenship/data_corner.html Failure to meet these requirements could cause damage to the internal parts of the vacuum and void your warranty.

• Read all instructions carefully. Before plugging the station in, make sure that the voltage of your electricity supply is the same as that indicated on the rating plate at the bottom of the station.
• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved. Children should not play with the appliance. Children should not clean or perform maintenance on the vacuum without adult supervision.
• Do not allow the vacuum cleaner to run unattended at any time.
• This product is intended for household use only. (Do not use this product for other than its intended purposes.)
• Do not allow children to ride on or play with the product.
• An injury or product damage may occur.

Vacuum cleaner

• When assembling the vacuum, be careful not to catch your fingers or hands in the movement fold of the handle.
• Do not use the vacuum cleaner on a wet rug or floor.
• Do not use the product at the following places;
  • In a place where a burning candle or a desk lamp is placed on the floor.
  • In a place where heaters are turned on or unextinguished embers exist in an unattended fireplace or an ashtray etc.
  • In a place where there are combustible materials such as oil paint, paint thinner, mothproofing substances, gasoline, alcohol, thinner, ashtrays with unextinguished cigarettes, etc.
  • In a closed place filled with explosive or toxic vapour.
• Do not pick up the following things. Abnormal operation or product damage may occur.
  • A match or unextinguished ashes or cigarettes
  • Hard or sharp objects
  • Toxic materials (chlorine bleach, ammonia, drain cleaner etc.)
  • Liquid such as water or beverage or pet’s waste
  • Chalk powder
• If there is a gas leak or combustible spray such as a dust remover is used, do not touch the power outlet and open the window for ventilation.
  • An explosion or fire may occur.
• If the product makes a strange sound or emits a smell or smoke, turn off the product immediately, and then contact a Samsung service centre.
  • Electric shock or fire may occur.
• When using the vacuum cleaner, be careful not to hurt yourself on the moving or spinning parts.
  • Keep your body parts (Hair, hands, etc.) from the spin brush or the spin disk.
• When cleaning the wall or ceiling, you should use both hands.
  • If you clean with one hand, you can damage your wrist or drop the vacuum and cause an injury or damage the vacuum.
• Do not use the vacuum cleaner on objects that can be easily scratched (monitors, stainless steel appliances, etc.).
• Sometimes the wheel of a brush can scratch the floor. Before using the vacuum cleaner, check the wheels of the brush.
  • If there is foreign matter on the wheel of the brush that cannot be removed easily, contact a Samsung service centre.
• When the spin brush inside a brush is working, do not touch the brush.
  • Otherwise, your hand can be caught and it may cause an injury.
• Do not use the vacuum cleaner in direct sunlight or high heat.
• If excessive force is applied to an accessory with a motor or foreign matter is caught in the spin brush (or spin disk), the accessory may stop working to protect the motor or the product. Turn the vacuum cleaner off, remove the foreign matter, and then turn it back on.
• Static electricity may occur depending on the humidity, temperature, floor material, etc. in your home. If it happens repeatedly, contact a Samsung service centre.
• Do not use the brush or tools in one spot for a long time because the floor may get damaged depending on its material.
• Do not use Pet Tool + in a small area for a long time and do not let Pet Tool + keep spinning in one place.
  • Damage may occur if used on sensitive materials
• Do not use the Combination Tool on hard materials such as leather or wood while bristles are not extended.

Maintenance

• While using or after using the vacuum cleaner, you should lay the vacuum cleaner down or place it on the Clean Station to store.
• The product may fall and an injury and severe product damage occur. In addition, you may not be compensated for the damage.
• Do not store the vacuum cleaner inside a car.
• Before removing foreign matter from the product, turn off the product first.
• If the product is on while you are removing the foreign matter, you can hurt yourself or damage the product.
• When cleaning the exterior of the product, turn off the product first and then wipe it with a dry towel. Do not spray water directly onto the product or wipe it with volatile materials such as benzene, thinner, or alcohol.
• If water gets into the product and an error occurs, turn off the product and contact a Samsung service centre.
• When cleaning the washable parts, do not use alkaline detergent, acid, industrial detergent, air freshener, acetic acid, etc.
• Product damage such as plastic breakage, deformation, discolouration, printing deterioration, etc. may occur.

Washable Parts| Dustbin, Washable Micro Filter, Fine Dust Filter, Spinning Cyclone Filter, dry cloth
---|---
Non-washable parts| Premotor Filter and Fine Dust Filter of the Clean Station
Acceptable detergent| Neutral| Dishwashing detergent

Prohibited detergent

| Alkaline| Lox, mould cleaner, etc.
Acid| Paraffin oil, an emulsifier, etc.
Industrial cleaners| NV-I, PB-I, Opti, alcohol, acetone, benzene, thinner, etc.
Air freshener| Jet spray air fresheners (coffee flavour, herb, etc.)
Oils| Animal oils, vegetable oils
Etc.| Edible acetic acid, vinegar, glacial acetic acid, etc.

• Storing the product in sunlight for long hours may cause parts of the product to deform or discolour. Therefore, store the product in the shade.
• After cleaning the dustbin, Spinning Cyclone Filter, or Washable MicroFilter with water, dry them in the shade.
• When heat is applied, part deformation may occur.

Clean Station

• Do not pull or carry by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not pull the power cord and do not touch the power plug with wet hands.
• Electric shock or fire may occur.
• Do not use extension cords or outlets with inadequately rated current.
• If there is dust, water, etc. on a pin or contact point of the power plug pin, wipe them carefully.
• Abnormal operation or electric shock may occur.
• Do not use a damaged power plug, power cord, or loose power outlet.
• Electric shock or fire may occur.
• Unplug the Clean Station from the outlet before servicing.
• Do not expose the Clean Station to high temperatures or allow moisture or humidity of any kind to come into contact with the Clean Station.
• Do not plug the Clean Station into a power source with the incorrect voltage. Do not plug the Clean Station into a multi-plug outlet or power strip.
• Electric shock or fire may occur.
• If the power cord is damaged, have a Samsung-authorized service centre replace the power cord with a new power cord.
• Electric shock or fire may occur.
• Make sure that the charging terminals of the vacuum cleaner and the Clean Station do not come into contact with a conductor such as a bracelet, watch, metal rod, nail, etc.
• Product malfunction or electric shock may occur.
• As the Clean Station is designed for the use of Samsung Jet cordless vacuum cleaners only, do not use the Clean Station for other electronic appliances and other purposes.
• Severe damage to the Clean Station or fire may occur.
• Do not allow children to cling to or push the Clean Station.
• Personal injury, product and floor damage may occur.
• Do not charge the product near a window, heater, toilet, bathroom, etc.
• Do not attempt to open the Clean Station. Repairs should be only carried out by a qualified Samsung service centre.
• Injury or product malfunction from incorrect installation of the Clean Station may not be compensated.
• Do not bend the power cord with excessive force or put heavy objects on the power cord.
• Electric shock or fire may occur.
• Before unplugging or plugging in the Clean Station, turn off the vacuum cleaner and make sure that the pins of the power plug do not come into contact with your hands.
• Fire or electric shock may occur.

Battery

• Do not mutilate or incinerate batteries as they will explode at high temperatures.
• Do not drop or strike the battery or subject it to a sudden shock.
• Do not disassemble the battery and make sure that you do not create a short circuit across the plus (+) and minus (-) terminals.
• As the battery is manufactured only for this product, do not use the battery for other electronic appliances or other purposes.
• When you purchase a new battery, make sure to check the model name (VCA-SBTC97, VCA-SBTC97S) and the genuine logo.
• Contact your nearest Samsung Electronics retailer or Samsung service centre to purchase any consumable accessories.
• Leaks from battery cells can occur under extreme usage or temperature conditions. If the liquid gets on your skin, wash the affected area quickly with water. If the liquid gets into your eyes, flush them immediately with clean water for a minimum of 10 minutes. Seek medical attention.
• When attaching the battery to the vacuum cleaner, insert it until you hear a click. This assures that the battery is firmly attached.
• Otherwise, the battery may fall and could cause product damage or injury.
• If you are not going to use the vacuum cleaner for a long time or you are going to be away from home for a long time, unplug the Clean Station, and then detach the battery from the vacuum cleaner. When the battery is not being charged and not being used, it will slowly discharge.
• To protect the motor and the battery, the product may not operate when the temperature is lower than 5 °C or higher than 45 °C.
• Dispose of the dead battery in compliance with local regulations.

Preparation

Accessories
The accessories with the ‘ * ‘ mark may differ depending on the models.

Optional

• The Spray Spinning Sweeper includes reusable wet pads and disposable wet pads.
• The number of dust bags may differ depending on the model.

Parts overview

1. Power ( ) button
2. Suction power control buttons
3. Washable Micro Filter
4. Spinning Cyclone Filter
5. Display
6. Dustbin release button
7. Fine Dust Filter
8. Dustbin
9. Adjustable pipe
10. Handle
11. Battery level indicator
12. Battery release button
13. Pipe release button
14. Pipe length adjustment button
15. Brush release button
16. Dustbin Lid Release button
17. Dustbin joint
18. Clean Station START/STOP button
19. Dust bag
20. Clean Station front cover
21. Auto Empty button/Wi-Fi button
22. Clean Station Premotor Filter
23. Clean Station Fine Dust Filter
24. Power cord

NOTE
The wave pattern on the exterior of the product is a natural appearance due to the use of pearl plastic materials and its pearl distribution. In addition, the shining pearl used in the material gives an excellent gloss coating, no extra coating necessary.

Operation

• For detailed information, please refer to the QR code.

Installing the Clean Station

• Run the power cord of the Clean Station along the round groove at the bottom.
• Make sure the power cord is correctly placed so that the Clean Station stands without tilting.
• Before plugging in the Clean Station, arrange the power cord neatly.
• When plugging in the Clean Station, the START/STOP button turns blue for 5 seconds and goes off.

Using the Clean Station

• The vacuum cleaner’s dustbin will be emptied automatically when you put the vacuum cleaner on the Clean Station.
• The Auto Empty function is enabled as a default setting.
• You can press the START/STOP button to start or stop the emptying process at a desired time.
• If the vacuum cleaner is placed back on the Clean Station within a minute of it being taken off the
• Clean Station, the Auto Empty function will not operate even it the function is enabled.

Charging the additional battery

• Charge the additional battery on the battery cradle.
• Firmly push the battery onto the battery cradle.
• The battery level indicator turns on and changes colour to red, orange, and yellow as the battery charges. The battery level indicator will turn green when the battery is fully charged.

How to use the batteries optimally

• To use the batteries longer, use the vacuum cleaner with the lower suction power setting.
• We recommend alternating the use of a battery with an additional battery.
• If the additional battery is fully charged and will not be used for an extended time, we recommend removing the additional battery from the battery charger and storing it at room temperature.
• The vacuum cleaner has a battery protection mode, which can suddenly stop the operating vacuum cleaner when it detects a danger to battery use.
• If the battery level indicator blinks red 30 times, you must wait for 30 seconds before you can use the vacuum cleaner again.
• If the battery level indicator blinks red 5 times, the battery is no longer usable. Please replace the battery with a new one.

Operation

Using the buttons and display

1. Display
   • Displays the current mode (‘MIN, AI, MID, MAX, JET, or WET’) or the alert message.
2. Power ( )
   • Press this button to turn on or off the vacuum cleaner.
   • When you turn on the power, the vacuum cleaner starts in the ‘MID’ mode.
   • If you assemble the Spray Spinning Sweeper, the vacuum cleaner starts in the ‘WET’ mode.
   • If you assemble the Active Dual Brush or Slim LED Brush+, the vacuum cleaner starts in the ‘AI’ mode.
3. Suction power control (+ / -)
   • You can change the suction power mode (‘MIN, AI, MID, MAX, or JET’).
   • In the ‘AI’ mode, the vacuum cleaner automatically adjusts the suction power and brush rotation speed according to the surrounding environment for optimized performance. The vacuum cleaner proceeds the optimization process for 1 ~ 2 seconds when it detects changes in the floor.
   • In the ‘WET’ mode, press the + button to spray water once or press and hold the + button to spray water for up to 2 seconds.
   • While the vacuum cleaner is on the Clean Station, press and hold the + button for 5 seconds to enable or disable the Energy Saving mode.
   • Press and hold the Auto Empty button on the Clean Station for 15 seconds to turn off the Wi-Fi and save extra energy.

NOTE

• The ‘AI’ mode is only available if the Active Dual Brush or Slim LED Brush+ is assembled.
• The ‘AI’ mode may not work well on some floor environments (floors with thin rugs and some yoga mats with grooves, etc.).
• The automatic brush rotation speed adjustment in the ‘AI’ mode is only available when the Active Dual Brush is attached.
• Only the + button works when the vacuum cleaner is in the ‘WET’ mode.
• You cannot enter the language settings when the vacuum cleaner is in the ‘WET’ mode.
• The energy-saving mode is automatically disabled if you use the vacuum cleaner.
• The brush may cling to the floor or does not turn properly depending on the floor material (a carpet, a mat, bedding, etc.). If such a problem occurs, change the suction power mode to ‘MIN or MID’.

Selecting the language

1. Press and hold the + button for 3 seconds to enter or exit the language setting.
2. Press the + or – button to select a language.

Appendix

Product specification

• Charging and cleaning time may differ depending on the type of brush and the conditions of use.

Power consumption

| 730 W

(with VCA-SBTC97

battery)

| 660 W

(with VCA-SBTC97S

battery)

Battery specification (VCA-SBTC97)| Li-ion 25.2 V, 3970 mAh, 7-cell
Battery specification (VCA-SBTC97S)| Li-ion 25.2 V, 2200 mAh, 7-cell
Weight (Vacuum cleaner)| With battery VCA-SBTC97| 3.2 kg (With Active Dual Brush)
With battery VCA-SBTC97S| 3.0 kg (With Active Dual Brush)
Dimensions (Vacuum cleaner)| With battery VCA-SBTC97| Width 250 mm x Depth 243 mm x Height 1036 mm
With battery VCA-SBTC97S| Width 250 mm x Depth 243 mm x Height 1011 mm

Charging time

| With battery VCA-SBTC97| 5.0 hours
With battery VCA-SBTC97S| 3.5 hours

Cleaning time (With battery VCA-SBTC97)

(Default mode: AI)

| Combination Tool / Extension Crevice Tool| MIN: Approx. 100 min.| MID: Approx. 49 min.
MAX: Approx. 16 min.| JET: Approx. 4 min.

Active Dual Brush

| MIN: Approx. 58 min.| MID: Approx. 40 min.
MAX: Approx. 20 min.| JET: Approx. 14 min.

Slim LED Brush+

| MIN: Approx. 77 min.| MID: Approx. 43 min.
MAX: Approx. 24 min.| JET: Approx. 18 min.
Spray Spinning Sweeper| Approx. 160 min.

Cleaning time (With battery VCA-SBTC97S)

(Default mode: AI)

| Combination Tool / Extension Crevice Tool| MIN: Approx. 60 min.| MID: Approx. 30 min.
MAX: Approx. 10 min.| JET: Approx. 2.5 min.

Active Dual Brush

| MIN: Approx. 34 min.| MID: Approx. 21 min.
MAX: Approx. 12 min.| JET: Approx. 8 min.

Slim LED Brush+

| MIN: Approx. 45 min.| MID: Approx. 25 min.
MAX: Approx. 14 min.| JET: Approx. 10 min.
Spray Spinning Sweeper| Approx. 100 min.

NOTE
Cleaning time stated in the above table is based on a test using one battery. Cleaning time doubles when you use two batteries consecutively.

www.samsung.com.

References

• Call2Recycle | Leading the Charge For Battery Recycling
• Samsung Open Source
• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• Company Info | About Us | Samsung UK
• Company Info | About Us | Samsung UK
• P65Warnings.ca.gov
• Samsung US | Mobile | TV | Home Electronics | Home Appliances | Samsung US
• Product Help & Support | Samsung Australia
• Pomoć i podrška za proizvode | Samsung BA
• Помощ и поддръжка за продукти | Samsung България
• Aide et assistance : produits | Samsung Canada
• Product Help & Support | Samsung CA
• Βοήθεια και υποστήριξη προϊόντων | Samsung Greece
• Product Help & Support | Samsung Hong Kong
• 產品支援 | 三星電子 香港
• Pomoć i podrška za proizvode | Samsung Hrvatska
• Product Help & Support | Samsung India
• Помош и поддршка за производи | Samsung Северна Македонија
• Product Help & Support | Samsung Malaysia
• Product Help & Support | Samsung Philippines
• Pomoć i podrška za proizvode | Samsung Srbija
• Product Help & Support - Get help, find answers | Samsung SG
• Support Home | Official Samsung Support US
• Product Help & Support | Samsung South Africa

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