IW1000 Series Cordless Detect Pro Vacuum

Product Information

Technical Specifications

• Voltage: 21.6V
• Body Motor Watts: 240W
• Nozzle Watts: 60W

Product Usage Instructions

Product Registration

To benefit from your product’s extended guarantee, simply
register your purchase at sharkclean.co.uk/register- guarantee.
You can find the model and serial numbers on the QR code label
located on the back of your unit. You can also locate the date code
on one of the prongs of the power cord plug. Please note, products
purchased directly from Shark are automatically registered.

Anti-Odour Technology

DANGER: If in direct contact with contents of
cartridge: May cause an allergic reaction to skin. Wear protective
gloves if directly coming into contact with the cartridge. Wash
skin thoroughly after handling. Harmful if swallowed. Avoid
breathing in mist or vapors, intentional misuse and directly
inhaling contents may be dangerous. Avoid release to the
environment. Very toxic to aquatic life with long-lasting effects,
ensure cartridge is disposed of correctly as general waste.
2-(4-tert-butylbenzyl) propionaldehyde may damage fertility and is
suspected of damaging the unborn child. Do not handle until all
safety precautions have been read and understood. Use personal
protective equipment, such as protective gloves, as required.

Important Safety Instructions

To reduce the risk of shock and unintended operation, turn off
power and remove the ION Power Pack battery before servicing. If
you have delicate or wool carpets, particularly loop pile, please
try the vacuum on a hidden area first to ensure the spinning
brush-rolls do not damage or unpick carpet fibers.

WARNING: Reduce the risk of fire, electric
shock, injury, or property damage:

1. This vacuum consists of a motorized nozzle, wand, and handheld
   vacuum. These components contain electrical connections, electrical
   wiring, and moving parts that potentially present risk to the
   user.

2. Before each use, carefully inspect all parts for any damage. If
   a part is damaged, discontinue use.

3. Use only identical replacement parts.

4. This vacuum contains no serviceable parts.

5. Use only as described in this manual. DO NOT use the vacuum for
   any purpose other than those described in this manual.

6. With the exception of the filters and dust cup, DO NOT expose
   any parts of the vacuum to water or other liquids.

7. DO NOT allow the appliance to be used by children. Keep the
   appliance and its cord out of reach of children. Do not allow to be
   used as a toy. Close supervision is necessary when used near
   children.

Frequently Asked Questions (FAQ)

1. Q: How do I register my purchase?
   A: To register your purchase and benefit from the extended
   guarantee, visit sharkclean.co.uk/register-guarantee
   and enter the required information including the model number,
   serial number, date code, date of purchase, and store of
   purchase.

2. Q: Where can I find the model and serial
   numbers?
   A: The model and serial numbers can be found on the QR code label
   located on the back of your unit.

3. Q: What is the voltage of the product?
   A: The product operates at a voltage of 21.6V.

4. Q: Can I use the vacuum on delicate or wool
   carpets?
   A: If you have delicate or wool carpets, particularly loop pile, it
   is recommended to try the vacuum on a hidden area first to ensure
   the spinning brush-rolls do not damage or unpick carpet
   fibers.

Shark® Cordless Detect Pro Vacuum
IW1000 Series IW3000 Series
OWNER’S GUIDE

THANK YOU
for purchasing the Shark® Detect Pro Cordless Vacuum.

REGISTER YOUR PURCHASE

TO BENEFIT FROM YOUR PRODUCT’S EXTENDED GUARANTEE, SIMPLY REGISTER YOUR PURCHASE AT:

sharkclean.co.uk/register-guarantee

TIP: You can find the model and serial numbers on the QR code label located on the back of your unit.
TIP: You can locate the date code on one of the prongs of the power cord plug.

+44 (0)800 862 0453
Scan QR code using mobile device
Please note, products purchased directly from Shark are automatically registered.
Benefits of registering your product and creating an account:
· Get easier, faster product support and access to
guarantee information
· Access troubleshooting and product care instructions · Be among the first to know about exclusive product
promotions

ANTI-ODOUR TECHNOLOGY

RECORD THIS INFORMATION Model Number: Serial Number: Date Code: Date of Purchase (Keep Receipt): Store of Purchase:

DANGER
If in direct contact with contents of cartridge: May cause an allergic reaction to skin.
Wear protective gloves if directly coming into the contact with the cartridge. Wash skin thoroughly after handling. Harmful if swallowed. Avoid breathing in mist or vapours,
intentional misuse and directly inhaling contents may be dangerous. Avoid release to the environment. Very toxic to aquatic life with long lasting effects, ensure cartridge is
disposed of correctly as general waste.
2-(4-tert-butylbenzyl) propionaldehyde May damage fertility and suspected of
damaging the unborn child. Do not handle until all safety precautions have been read and understood. Use personal protective equipment, such as protective gloves, as required.

TECHNICAL SPECIFICATIONS

Voltage:

21.6V

Body Motor Watts: 240W

Nozzle Watts:

60W

PLEASE READ CAREFULLY AND KEEP FOR FUTURE REFERENCE.
This instruction manual is designed to help you get a complete understanding of your new Shark Detect Pro Cordless Vacuum.
If you have any questions, please call the customer service line on +44 (0)800 862 0453.

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CONTENTS
Product Registration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Assembling your Shark® Detect Pro Vacuum Cleaner . . . . . . . . . . . . . . . . . . . 6 Using Your Anti-Odour Technology (IW3000 Series Only) . . . . . . . . . . . . . . 8 Adjusting the Anti-Odour Technology Intensity . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Odour Cartridge Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Charging Your LI-ION Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Using Your Vacuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Controls And Cleaning Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Above Floor Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Using The Auto Empty Dock (IW3000 Series Only) . . . . . . . . . . . . . . . . . . . . . 15 Maintaining your Vacuum Cleaner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Emptying The Dock Dust Bin (IW3000 Series Only) . . . . . . . . . . . . . . . . . . . . .16 Emptying the Handheld Vacuum Dust Cup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Cleaning The Dust Cup And Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Removing The Hand Vac Anti-Allergen Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Cleaning The Auto Empty Dock Filter (IW3000 Series Only) . . . . . . . . . . . . . 18 Nozzle Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Cleaning The Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Checking For Blockages In The Vacuum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Checking For Blockages In The Auto Empty Dock (IW3000 Series Only) . 20 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Additional Accessories Available . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Battery Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 This marking indicates that this product should not be disposed with other household wastes. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material sources. To return your used device, please use the return and collection systems or contact the retailer where this product was purchased. They can take this product for environmentally safe recycling.
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IMPORTANT SAFETY INSTRUCTIONS
FOR HOUSEHOLD USE ONLY · PLEASE READ ALL INSTRUCTIONS BEFORE USING THIS VACUUM.
To reduce the risk of shock and unintended operation, turn off power and remove the ION Power Pack battery before servicing.
NOTE: If you have delicate or wool carpets, particularly loop pile, please try the vacuum on a hidden area first to ensure the spinning brush-rolls do not damage or unpick carpet fibres.

WARNING
REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, INJURY, OR PROPERTY DAMAGE:

1. This vacuum consists of a motorised nozzle, wand, and handheld vacuum. These components contain electrical connections, electrical wiring, and moving parts that potentially present risk to the user.
QUICK 2. Before each use, carefully inspect all parts for any damage. If a part is damaged, discontinue use.
START 3. Use only identical replacement parts.
4. This vacuum contains no serviceable parts.
GUIDE 5. Use only as described in this manual. DO NOT use the vacuum for any purpose other than those described in this manual.
6. With the exception of the filters and dust cup, DO NOT expose any parts of the vacuum to water or other liquids.
7 DO NOT allow the appliance to be used by children. Keep the appliance and its cord out of reach of children. Do not allow to be used as a toy. Close supervision is necessary when used near children.
GENERAL USE
8 This appliance can be used by persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance should not be done by children.
9 Always turn off the vacuum before connecting or disconnecting any current carrying hoses, motorised nozzles, chargers, batteries, or other electrical or mechanical parts.
10 DO NOT handle plug or vacuum with wet hands.
11 DO NOT use without dust cup, filters, and brush-roll in place.
12 Only use Shark® branded filters and accessories. Damage caused by non-Shark filters and accessories may not be covered by the guarantee.
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13 DO NOT put any objects into nozzle or accessory openings. DO NOT use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce airflow.
14 DO NOT use if nozzle or accessory airflow is restricted. If the air paths or the motorised floor nozzle become blocked, turn the vacuum off. Remove all obstructions before you turn on the unit again.
15 Keep nozzle and all vacuum openings away from hair, face, fingers, uncovered feet, or loose clothing.
16 DO NOT use if vacuum is not working as it should, or has been dropped, damaged, left outdoors, or dropped into water.
17 Use extra care when cleaning on stairs.
18 DO NOT leave the vacuum unattended while powered on.
19 When powered on, keep the vacuum moving over the carpet surface at all times to avoid damaging the carpet fibres.
20 If you have delicate or wool carpets, particularly loop pile, please try the vacuum on a hidden area first to ensure the spinning brush-rolls do not damage or unpick carpet fibres.
21 DO NOT use to pick up: a) Liquids b) Large objects c) Hard or sharp objects (glass, nails, screws, or coins) d) Large quantities of dust (including drywall, fireplace ash, or embers). DO NOT use as an attachment to power tools for dust collection. e) Smoking or burning objects (hot coals, cigarette butts, or matches) f) Flammable or combustible materials (lighter fluid, petrol, or kerosene) g) Toxic materials (chlorine bleach, ammonia, or drain cleaner)

22 DO NOT use in the following areas: a) Wet or damp surfaces b) Outdoor areas c) Spaces that are enclosed and may contain explosive or toxic fumes or vapours (lighter fluid, petrol, kerosene, paint, paint thinners, mothproofing substances, or flammable dust)
23 Turn off the vacuum before plugging in or unplugging the charger.
24 Turn off the vacuum before any adjustment, cleaning, maintenance or troubleshooting.
25 During cleaning or routine maintenance, DO NOT cut anything other than hair, fibres, or string wrapped around the brush-roll.
26 Allow all filters to air-dry completely before replacing in the vacuum to prevent liquid from being drawn into electric parts.
27 DO NOT modify or attempt to repair the vacuum or the battery yourself, except as indicated in this manual. DO NOT use the battery or vacuum if it has been modified or damaged. Damaged or modified batteries may exhibit unpredictable behavior resulting in fire, explosion or risk of injury.
28 Turn off all controls before unplugging.
29 Always turn off this appliance before connecting or disconnecting motorised nozzle or hand tool.
BATTERY PACK
30. The battery is the power source for the vacuum. Carefully read and follow all charging instructions.
31. To prevent unintentional starting, ensure the vacuum is powered off before picking up or carrying the vacuum. DO NOT carry the appliance with your finger on the power switch.
32. For IW3000 Series, use only the XDCKIW3500LEU or XDCKIW3500SEU charging dock. For IW1000 Series, use only with DK25A-263080H-B or YLS0251A-U263080 charger. Use of incorrect charger may result in no charging and/or unsafe conditions.
33. Keep the battery away from all metal objects such as paper clips, coins, keys, nails, or screws. Shorting the battery terminals increases the risk of fire or burns.
34. Under abusive conditions, liquid may be ejected from the battery. Avoid contact with this liquid, as it may cause irritation or burns. If contact occurs, flush with water. If liquid contacts eyes, seek medical help.

35. Battery should not be stored at temperatures below 3°C (37.4°F) or above 40°C (104°F) to maintain long-term battery life.
36. DO NOT charge battery at temperatures below 5°C (40°F) or above 40°C (104°F). Charging improperly or at temperatures outside of the specified range may damage the battery and increase the risk of fire.
37. Store the appliance indoors.
38. DO NOT expose the battery to fire or temperatures above 130°C (265°F) as it may explode.
39. Use appliances only with specifically designated battery packs. Use of any other battery packs may create a risk of injury and fire.
40. Disconnect the battery pack from the appliance before making any adjustments, changing accessories, or storing appliance. Such preventive safety measures reduce the risk of starting the appliance accidentally.
41. For IW3000 Series use only Shark battery pack XBTR625KSLEU. For IW1000 Series use only Shark battery pack XBTR625KDCEU.
ODOUR (IW3000 SERIES ONLY)
42. Observe the following when interacting with the Anti-Odour Technology cartridge: a) DO NOT attempt to disassemble AntiOdour Technology cartridge. b) Avoid direct contact with the fragrance pod in the cartridge. c) DO NOT directly inhale from the Anti Odour Technology cartridge. d) Keep away from children and pets. e) Keep away from heat, sparks, and open flame. f) DO NOT place in direct sunlight.
FRAGRANCE CARTRIDGE FIRST AID
43. Observe the following when interacting with the Anti-Odour Technology cartridge: a) Avoid contact with fabrics and finished surfaces. b) Eye contact: Remove contact lenses if present. Rinse continuously with water for several minutes. c) Skin contact: Wash hands thoroughly after handling. If irritation or rash develops, seek medical advice/attention. d) Inhalation: Move person to fresh air if they are experiencing any respiratory symptoms. If symptoms persist, seek medical advice/attention. d) Ingestion: DO NOT induce vomiting. Seek medical advice/attention.

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AUTO-EMPTY ASSEMBLY (IW3000 SERIES)

1. Slide the Wand onto the neck of the Floor Nozzle until it clicks into place.
2. Align the Hand Vacuum nozzle opening with the top of the wand and slide it on until it clicks into place.
3. Make sure the Dock is facing upright. Slide the Charging Post into the slot on front of dock until it clicks.
Handheld Vacuum

4. Place the dock on the floor near a wall outlet. Plug the Power Cord into the outlet, then connect the cord to the port on the back of the charging post.
5. Store the crevice tool accessory on the mount on the dock.
6. Refer to pages 8 and 9 for Odour Installation and Replacement instructions.
For proper operation, ensure all components are completely connected and clicked into place.

2. (Click)
Hand Vacuum Storage Clip

Flex Wand

3. Assembled
Dock
6. Odour Installation
4. Power Cord

NON-AUTO-EMPTY ASSEMBLY (IW1000 SERIES)

1. Slide the Wand onto the neck of the Floor Nozzle until it clicks into place.
2. Align the Hand Vacuum nozzle opening with the top of the wand and slide it on until it clicks into place.

For proper operation, ensure all components are completely connected and clicked into place.

Handheld Vacuum

2. (Click)

Hand Vacuum Storage Clip

1. (Click)
Floor Nozzle NOTE: Once the charging post is installed, it can’t be removed. 6 sharkclean.co.uk

5. Accessory
Storage

1. (Click)
Floor Nozzle

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ANTI-ODOUR TECHNOLOGY (IW3000 SERIES) ADJUSTING THE ANTI-ODOUR TECHNOLOGY INTENSITY

ANTI-ODOUR TECHNOLOGY (IW3000 SERIES) ODOUR CARTRIDGE REPLACEMENT

ANTI-ODOUR TECHNOLOGY DIAL Flip up the dial handle and rotate the odour dial to adjust odour neutraliser technology intensity or to unlock the dial for cartridge access. Insertion/Removal: Rotate the odour dial to align the teal arrows. Remove the dial to access the odour cartridge for removal or replacement.
Low: Rotate the dial toward the Low position to decrease the intensity to the lowest level when the vacuum is in use.
High: Rotate the dial toward the High position for the highest intensity level when the vacuum is in use. This position is the recommended setting for optimal performance.
ANTI-ODOUR TECHNOLOGY TIPS (IW3000 SERIES)
The Anti-Odour Technology Dial Must be Installed for Vacuum to Function Properly · Remove anti-odour cartridge from dial if you don’t want the benefits of the Anti-Odour Technology.
Maintenance Required · Clean all filters as recommended under Cleaning Filters. · Empty the dust cup before storing your vacuum. · Replace the cartridge as recommended under Odour Cartridge Replacement. · Visit sharkclean.co.uk to learn more and purchase replacements.
Fragrance Strength Over Time · The intensity of the Anti-Odour Technology’s fragrance may diminish over time. It may also
have no noticeable fragrance at all. This is natural and does not indicate the technology isn’t working. Follow replacement instructions to ensure continued performance.
NOTES: · The odour dial needs to be installed for the vacuum to function properly, with or without the odour cartridge.
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1. REMOVE ODOUR DIAL FROM THE AUTO-EMPTY DOCK
Flip up the handle and rotate the dial clockwise until the two arrows are aligned. Pull the handle to remove the dial from the auto-empty dock.

2. REMOVE OLD ODOUR CARTRIDGE
Rotate the cartridge counterclockwise in the dial housing and pull out the cartridge to remove it.

TURN UNTIL CLICK TO LOCK

3.REMOVE NEW CARTRIDGE FROM CAN
Remove the new Anti-Odour cartridge from the can. To maintain the life of the cartridge, keep it in the can until you are ready to install it.

4. INSTALL NEW CARTRIDGE IN DIAL
Align the yellow arrow on the side of the cartridge with the yellow arrow on the side of the dial cover, then insert the cartridge into the dial. Rotate the cartridge clockwise to lock it in place.

5. INSTALL DIAL IN THE AUTO-EMPTY DOCK
Align the teal arrow on the dial cover with the arrow on the auto-empty dock, then reinsert the dial into the auto-empty dock. Rotate the dial counterclockwise until it clicks into an intensity setting to engage. Rotate further to change the intensity setting.

6. USED CARTRIDGE DISPOSAL
Dispose of the old cartridge by dropping it into the bin.
NOTE: Odour cartridges should be replaced every 6 months for optimal odour neutraliser technology performance.
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LI-ION BATTERY
Prior to first use, charge the battery completely. A full charge takes approximately 5 hours. RUNTIMES PER FULLY CHARGED BATTERY
With a full charge, the unit will have up to a 60-minute runtime. Visit support.sharkclean.co.uk online for more information.
LED BATTERY POWER AND CHARGING INDICATORS

CHARGING YOUR LI-ION BATTERY CHARGING WHILE IN STORAGE MODE
CONTACTS

Charging
LED on the battery pack will pulse yellow when reaching 0-75% charge.
LED on the battery pack will pulse green from 75% – 100% charge.
White LED the battery pack is fully charged. NOTE: Full charge takes approximately 5 hours. Additional Notes 1. LEDs turn off once the battery is fully charged. 2. Unit will not power on when charger is connected. In Use

UPRIGHT DOCK CHARGING IW3000 SERIES
Charge the unit by placing it on the dock. Make sure the contacts on the wand are aligned with the contacts on the charging post. When charging is complete and you need to use the unit again, lift it off the dock.

HAND VACUUM RELEASE BUTTONS
To detach the hand vacuum from the wand, press the front latch release button on the hand vac where it meets the wand, then lift off the hand vacuum. To reattach the hand vacuum to the wand, align the hand vacuum opening over the top of the wand and slide it on until it clicks into place.

Full Charge

Mid Charge

Low Charge

Nearly Empty

No Charge

RECYCLING THE LI-ION BATTERY
When the Shark® Li-ion battery needs to be replaced, dispose of it or recycle it in accordance with local ordinances or regulations. In some areas, it is illegal to place spent lithium-ion batteries in the standard rubbish bin. Return spent batteries to an authorised recycling centre or to the retailer for recycling. Contact your local recycling centre for information on where to drop off the spent battery.

NOTE: The Shark battery, like all lithium-ion batteries, will naturally decrease in capacity over time from the 100% capacity of a new battery.
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IN HANDHELD VACUUM IW1000 SERIES
To charge the battery inside the handheld vacuum, connect the charger to an electrical outlet, then insert the charger plug into the port below the handle on the handheld vacuum.

OUT OF THE VACUUM IW1000 SERIES
Press and hold the Battery Release Button, then pull out the battery. Plug the charger into the charging port on the battery. To reinstall the battery, insert it into the slot in the back of the handheld vacuum.

NOTE: When the unit is docked properly, the charging lights on the battery will blink, indicating that charging has begun.
NOTE: The main unit comes with a partial charge. For maximum runtime, charge fully before first use (approximately 5 hours). Leaving the unit plugged in will not damage battery life.

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BATTERY REMOVAL REMOVING THE BATTERY

USING YOUR VACUUM CONTROLS AND CLEANING MODES

BATTERY
To remove the battery from the hand vacuum, press the release tab on the battery cap and slide out the battery. To reinstall, slide the battery into the compartment in the handle until it clicks into place.
STORAGE ON THE GO (IW1000 SERIES)

POWER
Press the button on the UI Screen to turn on power. To turn off power, press the button again. To toggle between ECO, DETECT, and BOOST modes, press the mode selection button.

UPRIGHT
When upright, the nozzle will lock to allow for freestanding storage when the hand vac is detached. Place your foot on the nozzle to disengage the lock to begin floor cleaning.

For quick and easy short-term storage, attach the hand vacuum to the wand by placing it onto the pre-assembled wand storage clip.
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CLEAN INDICATOR

EDGE INDICATOR

When the Detect Pro Indicator light is blue, this means no heavy debris is detected and suction power is normal. When the vacuum senses heavy debris, the light will turn red, and suction will increase for more cleaning power. When the indicator light turns amber, debris is being removed–continue cleaning until the indicator turns blue again.

When an edge is detected, the headlights will illuminate the edge to focus on targeted debris.

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USING YOUR VACUUM

USING YOUR VACUUM USING THE AUTO-EMPTY DOCK (IW3000 SERIES)

ABOVE-FLOOR WITH HAND VACUUM
Detach the hand vacuum to clean abovefloor areas. Press the front latch release button on the hand vac where it meets the wand, then lift off the hand vacuum. To attach an accessory to the hand vacuum, slide it into the opening in the nozzle. To remove, press the front latch release button on the hand vac where it meets the wand, and slide out the accessory.

ABOVE-FLOOR WITH WAND
To detach the floor nozzle from the wand, step on the nozzle while pressing the nozzle release button at the bottom of the wand. Lift the wand to remove it. To reattach the wand, align it over the neck of the floor nozzle, then slide it on until it clicks into place.

Place the vacuum on the dock in a downward motion. Once properly attached, the auto evacuation process will begin. The evacuation cycle will last for 15 seconds.

Once evacuation is complete, the vacuum will continue charging until it is removed from the dock.

NOTE: All accessories are compatible with both the wand and the hand vacuum.
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QUIET MODE BUTTON LOCATION Press the button on the top of the dock that shows an image of a moon. This will initiate Quiet Mode. When the dock is in Quiet Mode, you can dock the vacuum without auto evacuation occurring.

DUST BIN FULL INDICATOR The Dust Bin Full indicator will illuminate when the dust bin is full of debris and needs to be emptied. To reset the indicator, remove the dust bin and empty it.

Note: do not remove the vacuum while the evacuation cycle is taking place.

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MAINTAINING YOUR VACUUM EMPTYING THE DOCK DUST BIN (IW3000 SERIES)

MAINTAINING YOUR VACUUM CLEANING THE DUST CUP AND FILTER

The dock dust bin holds up to 45 days’ worth of dust and debris (depending on model). Empty the dock dust bin when the dust bin full indicator light comes on. To remove the bin, lift it out by the handle.

To empty the bin, hold it over the bin and press the release button on the side. The bottom will open to release the debris.

EMPTYING THE HANDHELD VACUUM DUST CUP

To empty the handheld vacuum (IW3000 Series) dust cup, turn off the power and hold the hand vac over the bin. Press the release button and the dust cup lid will drop open, releasing debris.

To empty the handheld vacuum (IW1000 Series) dust cup, turn off the power and hold the hand vac over the bin. Press the release button and the dust cup lid will drop open, releasing debris.

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With the dust cup open and the power off, press both release buttons and slide the dust cup out of the hand vac.
Press the tabs on both sides of the filter housing and pull the filter out of the housing. To clean the filter, rinse it with water only and allow it to air-dry for at least 24 hours before reinstalling. To reinstall the filter, slide it back into the housing, then slide the housing back into place.

To deep-clean the dust cup, slide the release button until the lid opens completely. Wipe away any dust and debris with a dry cloth, then rinse it out with water. Use a damp cloth to remove any remaining debris. Allow the dust cup to air-dry completely for at least 24 hours before reinstalling it.

REMOVING THE HAND VAC ANTI-ALLERGEN FILTER

AntiAllergen
Filter

1. To access the Anti-Allergen filter, rotate the filter cover on the the handheld vacuum to the unlocked position.
2. Pull off the filter cover and lift out the Anti-Allergen filter.
3. Reinsert the filter, then replace the cover and rotate it back to the locked position.
Regularly rinse and replace the filters to maintain your vacuum’s suction power. To clean filters, rinse them with water only. Allow all filters to air- dry completely for up to 48 hours before reinstalling to prevent liquid from being drawn into electric parts.
Clean the pre-motor and post-motor filters as least once a month. Tap off loose dirt between washes when needed. More frequent cleaning may sometimes be necessary with heavy use.

IMPORTANT: DO NOT use soap when cleaning the filters. Use water only. The vacuum will not have suction if the post-motor filter is not installed. Ensure that all filters are installed before using.
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MAINTAINING YOUR VACUUM CLEANING THE AUTO-EMPTY DOCK FILTER (IW3000 SERIES)

To access the filter in the dock, remove the Filter Door. Press the button at the bottom of the door, then tilt the door and lift it off. Remove the filter from the dock. After the filter has been rinsed and dried, reinstall it by reinserting it into the dock and replacing the filter door.

To access the the Auto-Empty Exhaust Foam Filter, remove the dust bin. Before removing the Exhaust Foam Filter, vacuum off any fine debris from the surface. Lift the Exhaust Foam Filter out of the dock, then rinse it with water only (do not use soap). Allow the filter to air-dry completely before reinstalling it.

For best results, clean your Auto-Empty filters at least once a month and replace the filters regularly. To clean filters, rinse with cold water ONLY to prevent damage from cleaning chemicals. Allow all filters to air-dry for at least 24 hours before reinstalling them to prevent liquid from being drawn into electrical parts. Maintaining your Exhaust Foam Filter will ensure successful Auto-Empty evacuation.

NOZZLE MAINTENANCE

MAINTAINING YOUR VACUUM

CLEANING THE SENSORS

Fig. 1 Air path
Dust cup Battery

Make sure to clean the Detect sensors regularly, as hair and other debris may build up and obstruct them. If the sensors are partially obstructed, Clean Sense Detect mode will not function as expected.
To clean the sensors:
1. Turn off power and remove the floor nozzle.
2. Locate the Dirt Detect Sensor in the nozzle of the hand vac (Fig. 1), the Light Detect Sensor on the top of the nozzle (Fig. 2), and the Edge Detect sensor on the side of the nozzle (Fig. 3).
3. Gently wipe the sensors with a microfibre cloth and remove all hair and debris.
4. Reattach the floor nozzle to the rest of the unit and turn on power. Verify that the unit is functioning normally.

DIRT DETECT SENSORS

Fig. 2

POWERFIN FLOOR NOZZLE

1. Turn off the vacuum. 2. Press the nozzle release button to detach
the nozzle from the wand. 3. Press the brushroll release button and
slide the brushroll out of the nozzle. 4. Clear any blockages and remove any
debris from the brushroll and floor nozzle.
18 s h a r kc l e a n . c o . u k

5. Tap off loose debris and wipe the brushroll clean with a dry towel. Hand wash the brushroll if needed, using only water, and then let it air dry completely for at least 24 hours.
6. When the brushroll is dry, reinstall it into the nozzle by inserting it into the nozzle until it clicks.

CLEANING THE LIGHT DETECT SENSOR

CLEANING THE EDGE DETECT SENSOR

s h a r kc l e a n . c o . u k 19

MAINTAINING YOUR VACUUM
CHECKING FOR BLOCKAGES IN THE VACUUM If you run over a hard or sharp object or notice a noise change while vacuuming, check for blockages or objects caught in the brushroll.

Checking for Blockages in the Hand Vacuum:
1. Turn off the vacuum.
2. Remove the hand vacuum from the wand.
3.Check all intake openings to the dust cup and remove any debris or blockages.

Checking for Blockages in the Wand:
1. Turn off the vacuum.
2.Detach the hand vacuum and floor nozzle from the wand.
3. Check both ends of the wand for blockages and debris.
4.Clear away any debris or blockages.

CHECKING FOR BLOCKAGES IN THE AUTO-EMPTY DOCK (IW3000 SERIES)

Checking for Blockages in the Floor Nozzle:
1. Turn off the vacuum.
2. Detach the wand from the floor nozzle.
3. Press the brushroll release button and slide the brushroll out of the nozzle.
4. Clear any blockages and release any debris from the brushroll and floor nozzle.
5. Slide the brushroll back into the nozzle, ensuring everything is lined up and in place.

Checking for Blockages in the Charging Post:
1. Unplug the dock.
2. Remove the vacuum from the dock.
3.Press the latch on the back of the charging post and lift the post away from the dock.
4.Check the end of the charging post and top of the dock for any debris or blockages.

Checking for Blockages in the Dock:
1. Unplug the dock.
2. Remove the vacuum from the dock.
3. Remove the dust bin from the dock.
4. Check the exit for any debris or blockages.

20 s h a r kc l e a n . c o . u k

MAINTAINING YOUR VACUUM TROUBLESHOOTING

WARNING: To reduce the risk of shock and unintended operation, turn off power and remove the battery before servicing.

Vacuum is not picking up debris. No suction or light suction. Third indicator light on hand vacuum is solid yellow. (Refer to Checking for Blockages section for more information.)
1. Dust cup may be full; empty dust cup. 2. Check floor nozzle for blockages; clear blockages if required. 3. Remove any string, carpet fibres, or hair that may be wrapped around the brushroll. 4. Check connection between hand vacuum and wand for blockages; clear blockages if required. 5. Check filters to see if they need cleaning. Follow instructions for rinsing and completely air- drying
the filters before reinstalling them.
Vacuum lifts area rugs. 1. Make sure you are not engaging Boost mode. Take care when vacuuming area rugs or rugs with
delicately sewn edges. 2. Turn off the unit to disengage from the carpet, then restart.
The brushroll in the floor nozzle doesn’t spin. 1. Immediately turn off the vacuum. Remove any blockages before turning the vacuum back on. Make sure
the hand vacuum is tilted back far enough for the brushroll to engage while in use. 2. If the floor nozzle has headlights and they are not illuminated, there is a connection issue between the
hand vacuum, wand, and nozzle. Try detaching the parts, then reconnecting them.
Vacuum turns off on its own. There are several possible reasons for the vacuum turning off on its own, including blockages, battery issues, and overheating. If vacuum turns off on its own, perform the following steps: 1. Turn on the vacuum and check the battery indicator lights on the hand vacuum. If recharging is needed,
make sure vacuum power is off placing it on the charging dock. 2. Empty dust cup and clean filters (See the Cleaning the Dust Cup and Filter section). 3. Check wand, accessories, and inlet openings and remove any blockages. 4. Allow unit and battery to cool for at least 45 minutes, until they return to room temperature. 5. Press the On/Off switch to restart the vacuum.

Battery Indicator Lights on hand vacuum are flashing. · Nozzle Ring Light flashes red (Fig. A): Nozzle clog.
(See the Maintaining Your Vacuum section.) Contact Customer Service on +44 (0)800 862 0453 if you experience any of the indications listed below: · ECO and BOOST LEDs are flashing (Fig. B):
Overcurrent or short.
· All LEDs except ECO are flashing (Fig. C): Motor is overheating.
· All LEDs except ECO and DETECT are flashing (Fig. D): Overspeed.
· All LEDs except BOOST and DETECT are flashing (Fig. E): Communication.
· DETECT and BOOST LEDs are flashing (Fig. F): There may be an electrical problem with the nozzle.
· DETECT and UI RING are flashing (Fig. G): Debris Detect Error. Wipe debris detect sensor.
· HEADLIGHTS and DETECT LEDs are flashing (Fig. H): Edge Detect Error.

Fig. A Fig. D Fig. G

Fig. B Fig. E Fig. H

Fig. C Fig. F

NOTE: If vacuum still does not operate properly, contact Customer Service on +44 (0)800 862 0453

s h a r kc l e a n . c o . u k 21

ADDITIONAL ACCESSORIES AVAILABLE ON SHARKACCESSORIES.CO.UK

A Crevice Tool

F

B Duster Crevice Tool

C Upholstery Tool

D Wide Upholstery Tool

E Pet Multi-Tool

F Chewie Pet Tool

G Replacement Battery

H Hand Vac Pre-Motor Filter

G

I Auto-Empty Dock

Post-Motor Anti-Allergen Filter (IW3000 SERIES)

J Auto-Empty Exhaust Foam Filter (IW3000 SERIES)

K Hand Vac Post-Motor Anti-Allergen Filter

A

H B

C I

D J

E K

NOTE: Not all accessories come with all units. Please see the Quick Start Guide on the packaging box for your unit’s configuration. To order additional accessories, visit sharkclean.co.uk.
22 s h a r kc l e a n . c o . u k

MANUFACTURER’S GUARANTEE
The Shark® Guarantee When a consumer buys a product in the UK, they get the benefit of legal rights relating to the quality of the product (your “legal rights”). You can enforce your legal rights against your retailer, including Shark® if you bought your appliance from sharkclean.co.uk . However, at Shark® we are so confident about the quality of our products that we give the owner an additional, free parts and labour manufacturer’s guarantee of up to 5 years (2 years for batteries). The guarantee it comes with is an important consideration – and reflects how much confidence the manufacturer has in its product and manufacturing quality. The manufacturer’s guarantee does not affect your legal rights. How long are new Shark® machines guaranteed for? Our manufacturer’s guarantee lasts for one year from the date of purchase as standard, or for five years (two years for batteries) if you register your purchase with us within 28 days. How do I register my Shark® guarantee? If you have purchased your Shark® appliance directly from sharkclean.co.uk your guarantee is registered automatically. If you bought it from anywhere else in the UK, you can register your guarantee online within 28 days of purchase. · To register online, please visit sharkclean.co.uk/register-guarantee or scan the QR code in your instruction booklet. · Keep a note of the date you purchased the machine. IMPORTANT · Keep your receipt if you bought your Shark® appliance from anywhere except sharkclean.co.uk . You will need it to claim under your guarantee. · The free Shark® guarantee only applies in the UK. What are the benefits of registering my free Shark® guarantee? When you register your guarantee, you will get an extra four years of cover (extra one year for batteries). We’ll also have your details to hand if we ever need to get in touch. If you further agree to receive communications from us, you can also receive tips and advice on how to get the best out of your Shark® appliance and hear the latest news about new Shark® technology and launches. What is covered by the free Shark® guarantee? Repair or replacement (at Shark’s discretion) of your Shark® machine, including all parts and labour. What is not covered by the free Shark® guarantee? · Normal wear and tear. · Accidental damage or faults caused by negligent use or care, misuse, neglect, careless operation or handling of the Shark® appliance which is not in accordance with the Shark® Operating Manual supplied with your machine. · Damage caused by use of the Shark® appliance for anything other than normal domestic household purposes. · Damage caused by use of parts not assembled or installed in accordance with the operating instructions. · Damage caused by use of parts and accessories which are not Shark® Genuine Components · Faulty installation (except where installed by Shark®). · Repairs or alterations carried out by parties other than Shark® or its agents. How can I claim under the free Shark® guarantee? Contact our customer service helpline on 0800 862 0453. For service hours please visit our website under `Contact Us’. It’s free to call, and you’ll be put straight through to a Shark® representative. You’ll also find online support at support.sharkclean.co.uk . The Shark® representative will go through some troubleshooting with you, and if we conclude that the item has failed, we will send you a replacement part or a returns label to send the defective item back to us free of charge. When you have delivered the defective product to us, we will send you a replacement. Please remember that the item will need to be boxed when you return it to us. It can be any suitable box, it does not have to be the original packaging. Where can I buy genuine Shark® spares and accessories? Shark® spares and accessories are developed by the same engineers who developed your Shark® appliance. You’ll find a full range of Shark® spares, replacement parts and accessories for all Shark® machines at sharkclean.co.uk. Please remember that damage caused by the use of non-Shark® spares may not be covered under your guarantee.
s h a r kc l e a n . c o . u k 23

ODOUR NEUTRALISER SPECIFICATIONS
1. Product Name: Odour Neutraliser Cartridge
2. Manufacturer: Shark Ninja 89 A Street, Needham, MA 02494
3. Weight: 17.4g / 0.61oz
4. Ingredients: Solid SM composite polymer C17 + fragrance SE 272235

SharkNinja Europe Limited, 3150 Century Way, Thorpe Park, Leeds, LS15 8ZB, UK +44 (0)800 862 0453 www.sharkclean.co.uk

SharkNinja Germany GmbH, Rotfeder-Ring 9, 60327 Frankfurt am Main, Germany

Illustrations may differ from actual product. We are constantly striving to improve our products; therefore the specifications contained herein are subject to change without notice.
© 2023 SharkNinja Operating LLC. FLOOR DETECT and SHARK are registered trademarks of SharkNinja Operating LLC in the United Kingdom.
IW1000UKIW3000UKIBMP231010Mv3 PRINTED IN CHINA

@sharkcleaninguk @sharkcleanuk @sharkcleanuk

References

• Processing QR Code
• SHARKACCESSORIES.CO.UK
• Find Shark® Clean Parts & Accessories - Shark®
• Shark United Kingdom

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