Xplora XGO 2 Smartwatch Phone for Kids User Guide

: June 14, 2024
: Xplora

Table of Contents

Xplora XGO 2 Smartwatch Phone for Kids
Welcome
Box contents
XGO2 SIM card specification
Watch Button
Charging the Watch
Download Xplora App
Correct disposal of this product
DECLARATION OF CONFIRMITY
PRODUCT SPECIFICATION
FCC Statement
RF Exposure Information and Statement
IC Statement
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

Xplora XGO 2 Smartwatch Phone for Kids

Xplora-XGO-2-Smartwatch-Phone-for-Kids-FIG-1

Welcome

Thank you for choosing Xplora. We hope that you and your child enjoy this new and more exciting way of exploring the world. XGO2 SIM card activation:
If your XGO2 watch comes with a pre-installed or bundle SIM card, please visit start.myxplora.com for further instructions to activate your SIM card.
IMPORTANT: If you choose to use your own SIM card, you must remove the PIN code from the SIM card before use. For further information, please visit start.myxplora.com.

Box contents

Check the box contents:

Xplora-XGO-2-Smartwatch-Phone-for-Kids-FIG-2

NOTE: Please use Xplora authorised accessories.
CAUTION: Do not remove or attempt to remove the sealed battery, there is a risk of explosion if the battery is tampered with. If you have a problem with the battery, please contact our Customer Support Service via support.amazon@xplora.com.

XGO2 SIM card specification

XGO2 will only work with a Nano SIM card.
Install SIM card:

Watch Button

Power / SOS / Return Button

Press and hold for 10 secs to turn the watch on.
If the watch is not paired with the Xplora App, press and hold the button for 10 secs or choose “Power Off” under Setting menu to turn the watch off.
If the watch is paired with the Xplora App, press and hold the button for 5 secs to initiate the SOS function. “Power off” will be under Setting menu.
Short press the button to turn the screen on and off, or to return to the home menu.

Force Shutdown
If the watch is not working, press the Force shutdown button for more than 10 sec to perform a force shutdown, then charge the watch to turn it on.

Charging the Watch

Use only Xplora authorised magnetic charging cable.
Connect the magnetic charger as shown.
Charge for the watch more than 15 minutes from empty before use. Please use an output voltage of DC 5V and a current of 1A.

Download Xplora App

The Xplora App is available in the Apple and Google App stores. Search “Xplora” to find the App.
NOTE: Please ensure that you download the correct App for your Xplora watch.

Activation procedure for XGO2

Ensure the SIM has sufficient voice and data allowance.
If necessary, charge the watch.
Open Xplora App and create your guardian account if using for the first time.
From the watch, click “QR code” menu in Setting menu.
From the App, scan the QR code shown on the watch screen.
Provide your child’s profile information as well as the phone number of the watch.
Follow the instructions to complete the activation on the App.
NOTE: The service performance may vary depending on the mobile network coverage. Feel free to contact us via support.amazon@xplora.com for further assistance.

Correct disposal of this product

(Waste Electrical & Electronic Equipment)

This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product, or their local government office, for details of where and how they can take these items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of the purchase contract. This product and its electronic accessories should not be mixed with other commercial wastes for disposal. This product is RoHS compliant.

DECLARATION OF CONFIRMITY

Xplora Technologies AS hereby declares that this Xplora smartwatch phone for kids (Model name: XGO2) satisfies all the technical regulations applicable to the product within the scope of UK Radio Equipment Regulations 2017, UK Electrical Equipment (Safety) Regulations 2016, and UK Electromagnetic Compatibility Regulations 2016.
It complies with the RF standards when used next to mouth at distance of 10mm and properly worn on the body. The highest SAR value reported for this device type when tested next to the mouth is 0.832W/kg (legal limit: 2.0W/kg (10g)) and when properly worn on the body is 3.589W/kg (legal limit: 4.0W/kg (10g)).
A copy of the original declaration of conformity can be found at start.myxplora.com Alternatively, you may contact Xplora customer support via support.amazon@xplora.com.

PRODUCT SPECIFICATION

GSM 2/3/5/8 32dBm
WCDMA 1/8 22dBm
LTE-FDD 1/3/7/8/20 22dBm
Bluetooth LE 2.44dBm
2.4 b/g/n 12.44dBm
EUT operating temperature range -10°C to 45°C
Highest SAR value 3.589W/kg

FCC Statement

This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: The manufacturer is not responsible for any radio or TV interference caused by unauthorized modifications to this equipment. Such modifications could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help
- This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.

RF Exposure Information and Statement

The SAR limit of USA (FCC) is 4 W/kg averaged over one gram of tissue.
XGO2 (FCC ID: 2AVMJ-XGO2) has also been tested against this SAR limit. The highest SAR value reported under this standard during product certification for use at the mouth is 0.72 W/kg and when properly worn on the body is 2 W/kg.
This device was tested for typical body-worn operations with the back of the handset kept 0mm from the body. To maintain compliance with FCC RF exposure requirements, use accessories that maintain a 0mm separation distance between the user’s body and the back of the handset.
The use of belt clips, holsters and similar accessories should not contain metallic components in its assembly. The use of accessories that do not satisfy these requirements may not comply with FCC RF exposure requirements, and should be avoided.

IC Statement

This device complies with RSS-247 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This Class B digital apparatus complies with Canadian ICES-003.
Excessive sound pressure from earphones and headphones can cause hearing loss.
NOTE:
IC e-labelling can be seen from the watch’s “Setting” menu under “About”.