Urban Fireplaces C72I Direct Vent Fireplace Owner’s Manual

June 16, 2024
Urban Fireplaces

C72I Direct Vent Fireplace

Product Information

Specifications

  • Model: C72I / C72ID
  • Type: Direct Vent Fireplace – IPI
  • Product Manual: C# 4001609

Safety Precautions

Failure to follow safety warnings exactly could result in
serious injury, death, or property damage. Please adhere to the
following precautions:

  • Do not store or use gasoline or other flammable vapors and
    liquids in the vicinity of this or any other appliance.

  • Installation and service must be performed by a qualified
    installer, service agency, or the gas supplier.

  • Only install this appliance in an after-market permanently
    located manufactured (mobile) home where not prohibited by local
    codes.

  • This appliance is only for use with the type of gas indicated
    on the rating plate. It is not convertible for use with other gases
    unless a certified kit is used.

  • Only use doors that are certified with the appliance.

  • Always connect this gas stove to a vent system and vent to the
    outside of the building envelope. Never vent to another room or
    inside the building. Make sure to use the specified vent pipe,
    properly sized and of adequate height to provide sufficient draft.
    Inspect the venting system annually for blockage and signs of
    deterioration.

  • Do not operate with the glass front removed, cracked, or
    broken. Replacement of the glass should be done by a licensed or
    qualified service person.

  • Never allow children to touch the glass. A barrier designed to
    reduce the risk of burns from the hot viewing glass is provided
    with this appliance and must be installed to protect
    individuals.

Operating Instructions

To operate your Enviro Heater safely, please follow these
instructions:

  1. Ensure that the appliance is installed and connected correctly
    by a qualified installer or service agency.

  2. Make sure that the specified type of gas indicated on the
    rating plate is being used.

  3. Do not operate the appliance with the glass front removed,
    cracked, or broken.

  4. Before touching the glass, ensure that it has cooled down.

  5. Regularly inspect and clean the venting system to prevent
    blockage and signs of deterioration.

  6. Refer to the rating label and lighting instructions for
    specific information on how to operate the appliance safely.

FAQ

  1. Can I use gasoline or other flammable liquids near the
    appliance?

    No, it is not safe to store or use gasoline or other flammable
    vapors and liquids in the vicinity of this or any other
    appliance.

  2. Can I install this appliance in a mobile
    home?

    Yes, this appliance may be installed in an after-market permanently
    located manufactured (mobile) home, where not prohibited by local
    codes.

  3. Can I use a different type of gas with this
    appliance?

    No, this appliance is only for use with the type of gas indicated
    on the rating plate. It is not convertible for use with other gases
    unless a certified kit is used.

  4. Can I operate the appliance without the glass
    front?

    No, it is not safe to operate the appliance with the glass front
    removed, cracked, or broken.

  5. How often should I inspect the venting
    system?

    It is recommended to inspect the venting system annually for
    blockage and signs of deterioration.

C72I

/ C72ID

WeAnRvRiroA.NcoTmY /RwEaGrraISnTtyRATION

D IREC T V EN T FIREPLA C E – IPI

OWN ER’S M AN UAL

WARNI NG: I f the information in this manual is not follow ed exactly, a
fire or explosion may result causing property damage, personal injury or loss of life. Installation and service must be performed by a qualified
installer, service agency or the gas supplier.

C# 4001609

CERTI FI ED TO/ CERTI FI É AUX: ANSI Z21.88 / CSA2.33 / CSA 2.17

Version Française: www.enviro.com/fr.html

50-3703

Safety Precautions
WARNI NG: FI RE OR EXPLOSI ON HAZARD
Failure to follow safety warnings exactly could result in serious injury, death, or property damage.
– Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
– WHAT TO DO I F YOU SMELL GAS · Do not try to light any appliance. · Do not touch any electrical switch; do not use any phone in your building. · Leave the building immediately. · Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. · If you cannot reach your gas supplier, call the fire department.
– Installation and service must be performed by a qualified installer, service agency or the gas supplier.
I NSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an after-market permanently located, manufactured (mobile) home, where not prohibited by local codes.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases, unless a certified kit is used.
Only doors certified with the appliance shall be used
Massachusetts installations (Warning): This product must be installed by a licensed plumber or gas fitter when installed within the Commonwealth of Massachusetts. Other Massachusetts code requirements: Flexible connector must not be longer than 36in., a shut off valve must be installed; only direct vent sealed combustion products are approved for bedrooms/ bathrooms. A carbon monoxide detector is required in all rooms containing gas fired direct vent appliances. The fireplace damper must be removed or welded in the open position prior to installation of a fireplace insert.
2

Safety Precautions

FOR SAFE I N STALLAT I ON AN D OPERAT I ON OF YOU R “EN V I RO” H EAT ER,

PLEASE CAREFU LLY READ T H E FOLLOWI N G I N FORM AT I ON :

· All ENVIRO gas-fired appliances must be installed in accordance with their instructions. Carefully read all the instructions in this manual first. Consult the building authority having jurisdiction to determine the need for a permit prior to commencing the installation.
· NOTE: Failure to follow these instructions could cause a malfunction of the fireplace, which could result in death, serious bodily injury, and/ or property damage.
· Failure to follow these instructions may also void your fire insurance and/or warranty.
GENERAL
· Installation and repair should be done by a qualified service person. The appliance should be inspected before the first use and, at least, annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. I t is imperative the control compartments, burners and circulating air passageways of the appliance be kept clean.

· A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals. I f the barrier becomes damaged, the barrier shall be replaced with the manufacturer’s barrier for this appliance.
FOR YOUR SAFETY
· Installation and service must be performed by a qualified installer, service agency or gas supplier.
· This installation must conform to local codes or, in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/ NFPA 54, or the Natural Gas and Propane I nstallation Code, CSA B149.1.
· To prevent injury, do not allow anyone who is unfamiliar with the stove to operate it.
· To prevent injury, if the pilot or pilot and burners have gone out on their own, open the glass door and wait 5 minutes to air out before attempting to relight the stove.

· Due to high temperatures, the appliance should be located out of high traffic areas and away from furniture and draperies.

· Always keep the area around these appliances clear of combustible material, gasoline and other flammable liquids and vapours.

Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burn or clothing ignition.
· Young children should be carefully supervised when in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is required if there is a risk for individuals in the house. To restrict access to a fireplace or stove install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces. Any safety screen, guard, or barrier removed for servicing an appliance must be replaced prior to operating the appliance.
· Clothing or other flammable materials should not be placed on or near the appliance.

HOT GLASS WILL CAUSE BURNS
DO NOT TOUCH GLASS UNTIL COOLED.

· These appliances should not be used as a drying rack for clothing or for hanging Christmas stockings/ decorations.
· Due to the paint curing on the stove, a faint odor and slight smoking will likely be noticed when the stove is first used. Open a window until the smoking stops.
Always connect this gas stove to a vent system and vent to the outside of the building envelope. Never vent to another room or inside the building. Make sure the specified vent pipe is used, properly sized and of adequate height to provide sufficient draft. Inspect the venting system annually for blockage and signs of deterioration.
WARNI NG: Failure to position the parts in accordance with the diagrams in this booklet, or failure to use only parts specifically approved with this appliance, may result in property damage or personal injury.
WARNI NG: Do not operate with the glass front removed, cracked or broken. Replacement of the glass should be done by a licensed or qualified service person.
· Never use solid fuels such as wood, paper, cardboard, coal, or any flammable liquids, etc., in this appliance.
· Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system or any gas control which has been under water.

NEVER ALLOW CHILDREN TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and must
individuals.

· Do not abuse the glass by striking it or slamming the door shut .
· I f the C72I / C72I D unit is pulled out of its installation, and the vent- air intake system is disconnected for any reason, ensure that the vent-air intake pipes are reconnected and re-sealed in accordance to the instructions noted in InItIal InstallatIon – DIrect Vent
3

Table of Contents

Safety Precautions

2

Table of Contents 4

Table of Contents 5

Codes And Approvals 6
Specifications 7 Dimensions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Rating Label & Lighting I nstructions Location: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Operating Instructions 8

Lighting I nstructions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Air Shutter (Venturi): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Normal Sounds During Operation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Remote Control Operations: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

System Description: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Technical Data:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Transmitter: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

I ntegrated Fireplace Controller (I FC):

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Operating Procedure: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Switching to Continuous Pilot Mode:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Maintenance And Service 15

Routine Maintenance: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Cleaning The Glass: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Cleaning The Firebox: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Replacing the Glass: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Cleaning Decorative Surfaces:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Safety Screen: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Maintenance And Service 17

Glass Door Removal: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Burner Removal:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Access panels: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

I ntake Shield Removal:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Fuel Conversion:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Fuel Conversion:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

I nitial I nstallation

21

I ntroduction: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Unit I nstall Preperation:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Steel Stud: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Placement and Framing:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Alternate Gas I nlet Location: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Vent Termination Framing: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Floor Protection:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Mantel Requirements: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

I nstallation with Recess

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

I nstallation with Platform . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Corner I nstallation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Horizontal Vent install:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

4

Table of Contents

Vertical Vent install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Outdoor I nstall:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Flex Venting: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Clearances & Non-Combustible : . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

TV I nstallation Considerations:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Vent Termination Restrictions:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Direct Vent: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Venting Clearances: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Approved Venting Parts:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Allowable Co-Axial Vent Configurations: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Exhaust Restrictor Setting: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

I ntake Blocker Plate: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Horizontal Termination:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Vertical Termination: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Gas Line Connection and Testing: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Electrical Requirements:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Secondary I nstallation 47

Burner Platform I nstallation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Bezel I nstallation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Panel and Media I nstallation:

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Log Set I nstallation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Log Set I nstallation: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Trouble Shooting 53

Parts Diagram 55

Parts List 56

5

Codes And Approvals
DI RECT VENT ONLY: This type is identified by the suffix DV. This appliance draws all of its air for combustion from outside the dwelling, through a specially designed vent pipe system. This appliance has been tested and approved for installations from 0 feet to 4500 feet (1372 m) above sea level. I n the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas
Association guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities or codes which have jurisdiction in your area regarding the de-rate guidelines. I n Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certified high altitude rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).
· This appliance has been tested by I NTERTEK and found to comply with the established VENTED GAS FI REPLACE HEATER standards in CANADA and the USA as follows:
VENTED GAS FI REPLACE HEATER ( C72I / C72I D ; NATURAL GAS, PROPANE GAS) TESTED TO: ANSI Z21.88 / CSA 2.33 VENTED GAS FI REPLACE HEATERS CSA 2.17 GAS FI RED APPLI ANCES FOR HI GH ALTI TUDES
This ENVIRO C72I / C72ID Fireplace: · Has been certified for use with either natural gas or propane (see rating label). · I s not for use with solid fuels. · I s approved for a bedroom or bed sitting room. (I N CANADA: must be installed with a listed wall
thermostat. I N USA: see current ANSI Z223.1 for installation instructions.) · Must be installed in accordance with local codes. I f none exist, use current installation code CAN/ CGA
B149.1 in Canada or ANSI Z223.1/ NFPA 54 in the USA. · Must be properly connected to an approved venting system and not connected
to a chimney flue serving a separate solid-fuel burning appliance.
IMPORTANT NOTICE (Regarding first fire up): When the unit is turned on for the first time, it should be turned onto high without the fan on (if equipped) for the first 4 hours. This will cure the paint, logs, gasket material and other products used in the manufacturing process. I t is advisable to open a window or door, as the unit will start to smoke and can irritate some people. After the unit has gone through the first burn, turn the unit off including the pilot, let the unit get cold then remove the glass door and clean it with a good gas fireplace glass cleaner, available at your local ENVI RO dealer.
6

Dimensions:

Specifications

20″ 507mm

1 2

13mm

7

1 4

185mm

9″ 231mm

74″

1882mm

82

3 4

2102mm

16″ 404mm

17

3 4

453mm

12

1 4

309mm

Electrical Inlet Left Side

38″ 965mm

30

3 4

780mm

9

1 4

232mm

3″ 73mm

72″ 1828mm

77″ 1956mm

7″ 176mm

16

1 2

422mm

9

1 4

235mm

3

1 4

81mm

Gas Inlet Right Side

9

1 4

232mm

4″ 103mm

Gas Inlet Bottom (Optional)

Figure 1: Unit Dimensions
Rating LabeL & Lighting instRuctions Location:
Rotate the safety screen upward or remove the screen completely to access the rating label and lighting instructions. The plates are attached to a length of chain and are never to be tampered with or removed. All important information for your fireplace is on this label as well of the model specific serial number which you will need for warranty information. The plates are located inside the cabinet on the left side near the front.

7

Operating Instructions
For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating
WARNI NG: I F YOU DO NOT FOLLOW THESE I NSTRUCTI ONS EXACTLY A FI RE OR EXPLOSI ON MAY RESULT, CAUSI NG PROPERTY DAMAGE, PERSONAL I NJURY OF LOSS OF LI FE
Lighting instRuctions:

FOR YOUR SAFETY READ BEFORE OPERATING
WARNING:IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION
MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
A. This appliance is equipped with an ignition device which automatically lights the pilot. Do not try to light the pilot by hand. B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor. WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance. Do not touch any electrical switch; do not use any phone in your building. Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. If you cannot reach your gas supplier, call the fire department.
C. Use only the remote supplied with this fireplace. Never use tools, don’t try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion. D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

OPERATING INSTRUCTIONS

1. STOP! Read the safety information above on this label. 2. Read the owner’s manual including the section on “Remote Control” operation. 3. Turn off all electric power to the appliance. 4. Do not attempt to light the pilot by hand. 5. Wait five (5) minutes to clear out any gas. Then smell for gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information above on this label. If you don’t smell gas, go to the next step. 6. Turn on all electric power to the appliance.
7. Using the remote control, press the ON/OFF key on the remote. “ON” will be indicated on the display of the remote and an audible “beep” will be heard at the unit to indicate the command has been received.

LCD Display

SIT

Dexen

ON/OFF Key

MENU Key SELECT Key

UP/DOWN Arrow Key(s)

THERMOSTAT Key MODE Key

8. If the appliance will not operate, follow the instructions “To Turn Off Gas To Appliance” and call your service technician or gas supplier.
TO TURN OFF GAS TO APPLIANCE
1. Set thermostat to lowest setting, or press the ON/OFF or Power Key. “OFF” will be indicated on the display and an audible “Beep” will be heard at the unit to indicate the command has been received.
2. Turn off all electric power to the appliance if service is to be performed. C-16320

Figure 2: IPI Lighting Instruction Label
8

Operating Instructions

aiR shutteR (VentuRi):

The air shutter plays a very important role in flame appearence and combustion quality. The shutter adjusts how much air gets mixed with the gas before it ignites. Adjustments can be made to accomodate various climates and vent configurations.
To gain access to the air shutter remove the safety screen and intake shield. There is a lever underneath the firebox near the gas valve as shown in Figure 3. Moving the lever to the right will close off the air mixing with the gas and will make the flame appear more yellow and tall. Moving the lever to the left will open up the shutter allowing more air to be mixed with the incoming gas; this will make the flames appear more blue and short.

Figure 3: Air shutter adjustment lever
noRmaL sounDs DuRing opeRation:

Typically natural gas flames will require the shutter to be more closed.
Typically LP flames will require the shutter to be more open.
If you cannot attain the proper flame by making air shutter adjustments then you may have the incorrect exhaust restrictor.
If the flame is very flickery, fast moving, and low then increase the restriction.
If the flame is very tall, lazy, and dirty then decrease the restriction.
More details can be found in the venting section of this manual.
Caution: Wear heat resistent gloves when making adjustments to the air shutter. Perform adjustments after 15 m inut es

Table 1: Normal Sounds

Component
Main Unit

Sound & Reason
Creaking when heating up or cooling down.

Burner Temperature Sensor Pilot Flame

Light pop or poof when turned off; this is more common with LP units. Clinking when it senses to turn the blower on or off. Quiet whisper while the pilot flame in on.

Blower / Fan Gas Control Valve

Air movement that increase and decreases with the speed of the blower. The blower is pushing the heat from the fireplace into the room. Dull click when turning on or off, this is the valve opening and closing.

Remote contRoL opeRations:

Proflame 2 is a modular remote control system that directs the functions of the C72I. The Proflame 2 transmitter (remote) is configured to control the on/off main burner operation, its flame levels and provides on/off and thermostatic control of the appliance. The system also controls the optional fan speed through six (6) levels and can control the operation of the option light kit.

9

Operating Instructions
For C72ID models refer to the separate Dexen user manual supplied for remote control operations.
system DescRiption: The Proflame 2 Remote Control System consists of two (2) elements: 1. Proflame 2 Transmitter.
2. I ntegrated Fireplace Controller (I FC) and wiring harness to connect to the gas valve, stepper motor battery holder, and convection fan.
ATTENTI ON! – TURN “OFF” THE MAI N GAS SUPPLY OF THE APPLI ANCE DURI NG I NSTALLATI ON OR
MAI NTENANCE OF THE I FC – TURN “OFF” MAI N GAS SUPPLY TO THE APPLI ANCE PRI OR TO REMOVI NG OR REI NSERTI NG
THE BATTERIES IN THE BATTERY HOLDER technicaL Data Transmitter ( Remote Control) :
Supply voltage: 4.5 V (three 1.5 V AAA batteries) Radio frequency: 315 MHz
Integrated Fireplace Controller (IFC): Supply voltage: AC I N – 120 V / 60 Hz Battery Backup I N – 6 Vdc – 200mA (four 1.5 V AA batteries) Spark voltage / frequency: > 10kV / 1Hz Comfort modulating fan: 120 V / 60 Hz / 2A Auxiliary: 120 V / 60 Hz / 5A
tRansmitteR:
The Proflame 2 Transmitter is a black remote control with a blue backlit lcd display. It uses a streamline design with a simple button layout and informative lcd readout (Figure 5). The Transmitter is powered by three (3) AAA type batteries. A Mode Key is provided to I ndex between the features and a Thermostat Key is used to turn on/off or index through Thermostat functions (Figure 4 & Figure 5)
Blue LCD display
ON/OFF Key THERMOSTAT Key
UP/DOWN Arrow Key MODE Key
Figure 4: Proflame 2 Transmitter.
10

Operating Instructions

Transmission
Thermostat OFF/ ON/SMART

Key Lock

Low battery alarm
Room Temperature

Set Point Temperature/Level/State

CPI mode Aux ON

Flame ON

Split Flow

Comfort fan

Dimmer ON

Figure 5: Proflame 2 Transmitter LCD Screen.
integRateD FiRepLace contRoLLeR (iFc):
The Proflame 2 IFC (Figure 6) connects directly to the gas valve, stepper motor, pilot, covection fans (optional) and light kit (optional) with a wiring harness. The IFC is mainly powered by 120 VAC but can also run off a battery backup four (4) AA type batteries for shorter periods of time. The I FC accepts commands via radio frequency from the Transmitter to operate the appliance in accordance with the particular Proflame 2 system configuration. The IFC has a red reset button at the front right corner that is used is to synchronize the Transmitter when using the for the first time, or after the batteries have been replaced.

Reset Button Figure 6: Integrated Fireplace Controller
11

Operating Instructions
opeRating pRoceDuRe:
Initializing The System For The First Time I nstall the four (4) AA batteries into the I FC battery holder. Note the polarity of the battery and insert into the battery bay as indicated on the body of the battery holder. Press the reset button on the I FC marked “SW1” (see Figure 6). The I FC will “beep” three (3) times to indicate that it is ready to synchronize with a Transmitter. I nstall the three (3) AAA type batteries in the Transmitter battery bay, located on the base of the Transmitter. With the batteries already installed in the Transmitter, push the `ON’ button. The I FC will “beep” four (4) times to indicate the Transmitter’s command is accepted and sets to the particular code of that Transmitter. The system is now initialized. Temperature Indication Display With the system turned OFF, press the Thermostat Key and the Mode Key at the same time. Look at the LCD screen on the transmitter to verify that a ° C or ° F is visible to the right of the Room Temperature display (see Figure 7). Turn on the Appliance Press the ON/ OFF Key on the Transmitter. The Transmitter display will show all active I cons on the screen. A single “beep” from the IFC will confirm Figure 7: Remote Control Display in Farenheit and Celcius. reception of the command and will commence to first ignite the pilot light, followed by the main burner. This should take about 10 seconds to complete.
switching to continuous piLot moDe:
When the C72I is turned off press the mode key to index to the constant pilot (CPI) mode icon (see Figure 8). Pressing the up arrow key will select Continuous Pilot I gnition (CPI ) and pressing the down arrow key will return to IPI. Once a selection is made the IFC will beep once to confirm it had received the command. NOTE: I t is recommended to use the continuous pilot mode during the winter when the outside temperature is below 50°F (10°C) to keep the chimney properly heated for updraft during burner ignition. Continuous pilot mode also keeps the firebox warm which eliminates both heat loss to cold air that is trapped inside the firebox as well as excessive exhaust vapour condensation on the door glass.
Figure 8: CPI Pilot Mode
12

Operating Instructions

Turn off the Appliance Press the ON/ OFF Key on the Transmitter. The Transmitter LCD display will only show the room temperature and I con (see Figure 9). A single

“beep” from the IFC confirms reception of the command and both the pilot light (if the unit is not set to continuous pilot) and main burner will

turn off. Room Thermostat (Transmitter Operation) The Remote Control can operate as a room thermostat. The thermostat can be set to a desired temperature to control the comfort level in a room. To activate this function, press the Thermostat Key (see Figure 4). The LCD display on the Transmitter will change to show that the room thermostat is “ON” and the set temperature is now displayed (see Figure 9). To adjust the set temperature, press the Up or Down Arrow Keys until the desired set temperature is displayed on the LCD screen of the Transmitter.

Figure 9: Remote Control Displays Set Temperature.

Smart Thermostat (Transmitter Operation) The Smart Thermostat function adjusts the flame height in accordance to the difference between the set point temperature and the actual room temperatures. As the room

temperature gets closer to the set point the Smart Function

will modulate the flame down. To activate this function, press the Thermostat Key (Figure 4) until the word “SMART”

appears to the right of the temperature bulb graphic (Figure

10). To adjust the set temperature, press the Up or Down

Arrow Keys until the desired set temperature is displayed on

the LCD screen of the Transmitter.

Figure 10: Remote Control’s Smart Flame Function

Remote Flame Control
The Proflame 2 remote control system has six (6) flame levels. With the system on, and the flame level at the maximum in the appliance, pressing the Down Arrow Key once will
reduce the flame height by one step until the flame is turned off. The Up Arrow Key will increase the flame height each time it is pressed. I f the Up Arrow Key is pressed while the
system is on but the flame is off, the flame will come on in the high position. A single “beep” will confirm reception of the command.

Fan Control The C72I has a dual convection fan kit that can be controlled with the Transmitter. The fan speed can be adjusted thorugh six (6) speeds. To control the fan press the Mode key to index to the fan control icon. Use the UP/ DOWN arrow keys
to turn on, off, or adjust the fan speed. A single beep from the IFC will confirm the command has been received

Figure 11: Remote Control’s Flame Levels

Figure 12: Fan Control
13

Operating Instructions

Top Light Control The firebox toplight can be controlled with the Transmitter. The light is non-adjustable but can be turned on and off as desired. To control the top light press the MODE key (Figure 4) to index to the AUX control icon (Figure 13). Use the UP/ DOWN arrow keys to turn the light on or off. A single beep from the IFC will confirm the command has been received. The top light is most noticable when the flame is set to the lowest setting. It can also be left on when the flame is off (see Remote Flame Control section) to highlight the log set.
The toplight uses a G9 25W 120V halogen bulb which can be replaced as needed or ordered under part number 50-4119. The C72I / C72I D has TWO top light assemblies.

Figure 13: Aux (Top Light) Control

Dimmer Control This function is not used on the C72I and can be disregarded.
Figure 14: Dimmer Control
Key lock This function will lock the keys to avoid unsupervised operation. To activate this function, press the Mode and UP keys at the same time and the a lock will appear (see Figure 15). To de-activate this function, press the Mode and UP Keys at the same time.

Low Battery Power Detection Transmitter: The life span of the remote control batteris depends on various factors: quality of the batteries used, the number of ignitions of the appliance, the number of changes to the room thermostat set point etc. When the Transmitter batteries are low, a Bettery I con will appear on the LCD display of the Transmitter (see Figure 16) before all battery power is lost. When the batteries are replaced this icon will disappear.
I FC: The life span of the I FC batteries depends on various factors during a prolonged power outage: quality of the batteries used, the number of ignitions of the appliance, the number of changes to the room thermostat set point etc. When the I FC batteries are low, No “beep” will be emitted when it receives an On/ Off command from the Transmitter. This is an alert for a low battery condition for the I FC. When the batteries are replaced the “beep” will be emitted from the I FC when the ON/ OFF Key is pressed (See InItIalIzIng the system for the fIrst tIme).

Figure 15: Key Lock

WARNING: Fire Hazard. Can cause severe injury or death. The Transmitter causes ignition of the appliance. The appliance can turn on suddenly. Keep away from the appliance burner when operating the remote system

Figure 16: Low Battery

WARNING: Shock Hazard. Can cause severe injury or death. This device is powered by line voltage. Do not try to repair this device. In no way is the enclosure to be tampered with or opened. Disconnect from line voltage before performing any maintenance.

CAUTION: Property Damage Hazard. Excessive heat can cause property damage. The appliance can stay lit for many hours. Turn off the appliance if it is not going to be attended for any length of time. Always place the Transmitter where children cannot reach it.
14

Maintenance And Service
Routine maintenance:
At least once a year, run through the following procedures to ensure the system is clean and working properly. Check the burner to see if all the ports are clear and clean. Check the pilot to make sure it is not blocked by anything. The pilot flame should be blue with little or no yellow on the tips. Warning: Clearances must be sufficient to allow access for maintenance and service. Warning: Failure to position the parts in accordance with this manual, or failure to use only parts specifically approved with this appliance may result in property damage or personal injury. The venting system must be periodically examined; it is recommended the examination is done by a qualified agency.
cLeaning the gLass:
When the fireplace has cooled, remove the safety screen and glass door. See maIntenance anD serVIce – glass Door remoVal. Check the gasket material on the back of the glass, making sure that it is attached and intact. During a cold start up, condensation will sometimes form on the glass. This is a normal condition with all fireplaces. However, this condensation can allow dust and lint to cling to the glass surface. I nitial paint curing of the appliance can leave a slight film behind the glass, a temporary problem. The glass will need cleaning about two weeks after installation. Use a mild glass cleaner and a soft cloth. Abrasive cleaners will damage the glass and painted surfaces. Depending on the amount of use, the glass should require cleaning no more than two or three times a season. Do not clean the glass when it is hot
cLeaning the FiRebox:
Remove the logs carefully, as they are very fragile. Gently remove all the media and place on a paper towel. Vacuum the bottom of the firebox thoroughly. Carefully clean any dust off the logs and remove any lint from the burner and pilot. At this time, inspect the burner tube for cracking or severe warping. I f a problem is suspected, contact the dealer. Check the logs for deterioration or large amounts of soot; a small amount on the bottom side of the logs is normal. Replace the logs as shown in the seconDary InstallatIon – log set InstallatIon section. I f new/ more media is required, contact your nearest ENVI RO dealer.
RepLacing the gLass:
The glass in the fireplace is a high temperature ceramic. If the glass is damaged in any way, a factory replacement is required (see Parts lIst). Wear gloves when handling damaged glass door assembly to prevent personal injury. Do not operate with the glass front removed, cracked or broken. Removal and replacement of the glass from the door must be done by a licensed or qualified service person. The glass must be purchased from an ENVIRO dealer. No substitute materials are allowed. To remove the door (see page 17). The replacement glass will come with a new gasket installed. Remove any silicone remnants from the door. Apply high temperature silicone to the two vertical faces of the door and install the new piece of glass with gasket (be sure to maintain edge clearances). Apply even pressure to the glass to allow the silicone to adhere to the gasket material.
15

Maintenance And Service
cLeaning DecoRatiVe suRFaces:
Painted and porcelain faces should be wiped with a damp cloth periodically. I f a plated face has been purchased, it should be unpacked/ unwrapped carefully to avoid getting anything on the surface of the finish, including cleaners, polish and finger prints. It is important to note that fingerprints and other marks can leave a permanent stain on plated finishes. To avoid this, give the face a quick wipe with denatured alcohol on a soft cloth BEFORE lighting the fireplace. Never clean the face when it is hot. Do not use other cleaners as they may leave a residue, which can become permanently etched into the surface.
saFety scReen:
A safety screen is installed from the manufacture to protect its users from the dangers of the hot glass preceding it. There are four safety screen mounting brackets that hold the screen into position as shown in Figure 17. I n order to remove the safety screen it is easiest to grab with both hands from the bottom and lift the screen up off the mounting brackets and outward.
Figure 17: Safety Screen Removal
16

Maintenance And Service
gLass DooR RemoVaL:
To remove the glass door use a 3/ 8 socket to remove the 4 upper bolts and rotate outward. To replace the door simply reverse the order; do not over tighten the bolts or they may strip.
WARNI NG: Do not touch or attempt to remove the glass door if the fireplace is not completely cold.
WARNI NG: Never operate the fireplace with the glass door removed.

buRneR RemoVaL:

Figure 18: Door Removal Motion

The burner will need to be removed for maintenance and fuel conversion. Follow the procedure carefully. Proceed only when the unit has completely cooled down. 1. Remove the safety screen as shown in maIntenance anD serVIce – safety screen remoVal.

2. Remove the glass door as shown in the maIntenance anD serVIce – glass Door remoVal.

3. Remove log set or high definition rock set (if installed).

4. Remove any media from the media tray.

DATE: 20/06/2016 BY UPDATED: —-/–/– BY —

SHERWOOD INDUS INTERNAL ASSEMBLY

5. Remove the media tray as shown in seconDary InstallatIon – meDIa tray remoVal. STOVE: C44 Master Assembly

REVISION:
0.0

6. Remove the ten T-20 screws securing the burner pan as shown in Figure 19; do NOT remove the other THIS DRAWING IS THE PROPERTY OF SHERWOOD INDUSTRIES LTD. AND MAY NOT BE COPIED, REPRODUCED, OR OTHERWISE DISCLOSED WITHOUT THE PRIOR APPROVAL OF SHE

T-20 screws. Once the specified screws are removed slide burner to the left and lift out to remove.

To re-install the burner follow steps above in reverse. When placing the burner back in the unit be sure not
to move the air shutter. Make sure the burner is slid all the way in or the mounting holes will not line up. Do not over tighten the burner screws or they might strip; just get them snug.

Figure 19: Removing Burner

17

Maintenance And Service

access paneLs:

There are two access doors in the bottom on the firebox that is used for servicing components after the unit is installed in a construction enclosure. Proceed only when the unit has completely cooled down.

1. Remove the burner and burner tray as shown in the maIntenance anD
serVIce – Burner remoVal.

2. Remove the (14) T-20 bolts retaining the access panels as shown in Figure 20.

Figure 20: Removing Access Door

3. After servicing assemble in the reverse order and be sure the gasket is still intact. Replace if necessary.

intake shieLD RemoVaL:
You will need to remove the I ntake Shield to gain access to the components below and make adjustments to the air shutter. To remove the shield simply lift it up off the slot s.
DO NOT run the unit without the I ntake Shield as it allows the unit to evacuate heat and protect the components.
NOTE: C72 I ntake shield is split into two par t s.

Figure 21: Removing Intake Shield

FueL conVeRsion:

TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY Please read and understand these instructions before installing.

Warning: This conversion kit shall be installed by a qualified service agency in accordance with the manufacturer’s instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a fire, explosion or production of carbon monoxide may result causing property damage, personal injury or loss of life. The qualified service agency is responsible for the proper installation of this kit. The installation is not proper or complete until the operation of the converted appliance is checked as specified in the manufacturer’s instructions supplied with the kit

18

Maintenance And Service

FueL conVeRsion:

Kit Parts List for C72I Model: 1 – Orifice (NG – # 27 DMS or LP – 2.3mm DMS) 1 – I nstallation instruction sheet 1 – Stepper regulator with hardware

2 – Conversion labels 1 – Pilot Orifice (NG: 0.2) or (LP: 0.14)

Carefully inspect all parts supplied with this conversion kit. I f any parts have been damaged or are missing, contact your dealer, distributor or courier company to have them replaced before starting this installation.

Conversion Kit I nstallation:

1. Turn the unit off by pressing the ON/OFF Key on the remote and shut off gas supply at the shut-off valve upstream of the unit. CAUTION: The gas supply must be shut off prior to disconnecting the electrical power and before proceeding with the conversion. Allow the valve and unit to cool down to room temperature.
2. Remove Safety Screen/ Surround Panel and the glass door as shown in the maIntenance anD serVIce glass Door remoVal section of this manual.

3. Carefully remove any media and logs.

4. Remove the burner as shown in the

maIntenance anD serVIce –

Burner remoVal section of this manual.

5. Convert the pilot injector:
a) Using a 7/ 16″ wrench, loosen the pilot head counter clockwise and fully remove.

b) Remove the existing orifice and replace with the one supplied in the kit (Figure 22).
c) Re-install the pilot head and tighten until it is back in the proper position (Figure 23).

Figure 22: Pilot Orifice

6. Convert the burner orifice:
a) Remove the main burner orifice with a 3/8″ deep socket
b) Put a bead of pipe-thread sealant into the orifice mount, install oriface from kit. DO NOT OVER-TI GHTEN.
7. Convert the SI T gas valve:
a) Use a T-20 driver to remove the two screws that hold the stepper regulator to the gas valve and disconnect the wire harness from the I FC.
b) Remove the rubber regulator diaphragm that is situated bet w een

Figure 23: Proper Pilot Posit ion

19

Maintenance And Service

the stepper regulator and the valve body. The new stepper regulator already has this diaphragm installed.
c) I nstall the LP (or NG) stepper regulator, with the new longer T-20 screws included in the kit and connect the harness to the I FC.

Burner Mesh (4 pcs)

8. LP ONLY: Using a T20 screwdriver remove the 4 pieces of mesh from the sides
of the burner (figure 24). The mesh retaining screws must be re-installed

9. Reinstall the burner, burner

media, and glass door. Also refer to the seconDary

Figure 24: Burner Mesh Removal (LP ONLY)

InstallatIon section in the Owner’s Manual. When re-installing the burner, ensure that the burner slides

all the way to the right into the venturi box. Reconnect the main gas line if it was disconnected

and open the shut-off valve at the gas line to the unit.

10. Reconnect the electrical power to the unit.

11. Use a small brush to apply a warm soapy water solution to all gas connections (use a half dish soap and half warm water). I f a gas leak is present, bubbling will occur. Gas leaks can be repaired by
using an approved pipe thread sealant or approved Teflon tape. NEVER USE AN OPEN FLAME WHEN TESTI NG FOR LEAKS.

12. Relight the pilot and confirm the flame properly covers the flame sensor hook (see Figure 25). Should the pilot require adjustment, turn the adjustment screw clockwise to decrease or counterclockwise to increase until the correct flame is achieved.

13. Relight the main burner in both the “HI ” and “LO” positions to verify proper burner ignition, operation
and proper flame appearance. Confirm the inlet and manifold pressures are within the acceptable ranges as directed in section IntIal IntallatIon – gas lIne connectIon anD testIng. I f the unit has been installed at an altitude higher than 2000ft (610m) it is required to de-rate the unit accordingly:

I n the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas Association guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea
level. Refer also to local authorities or codes which have jurisdiction in your area regarding the de-rate guidelines.
I n Canada: When the appliance is installed at elevations
above 4500 feet (1372 m), the certified high altitude rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).

14. MAKE SURE that the conversion label is installed on or close to the rating label to signify that the unit has been
converted to a different fuel type.

Figure 25: Flame Sensor Coverage

20

Initial Installation

intRoDuction:

QUALIFIED INSTALLERS ONLY

This section of the owner’s manual is for the use of qualified technicians only. Fireplace placement, hearths, facing, mantels, and venting terminations will be covered, as well as the gas and electric systems. There are several installation safety guidelines that must be adhered to. Please carefully read the safety precautions at the front of this manual.

· Remove the packaging from the appliance, and check to make sure there is no damage. I f damage is found, please report it to both the carrier and your dealer as soon as possible.
· Locate a position where the flue system of the stove can be properly installed without damaging the integrity of the building; e.g. cutting a wall or ceiling joist.
· Check stove and flue system clearance requirements. · Locate the stove in a postion so a gas supply line can be run to it. · The fireplace may need an electrical connection depending on the options added. · Locate the stove in a large and open room that is centrally located in the house. This will optimize
heat circulation and comfort. · The flow of combustion and ventilation air must not be obstructed.
unit instaLL pRepeRation:
Take a minute to familiarize yourself with Figure 26 below. · The top framing standoffs will need to be folded up and secured on one side with a T-20 screw, This
can be seen in Figure 26. · The side framing standoffs for this unit also double as handles for positioning and lifting. · The nailing flanges secure the unit to the framing, these can be turned 180 to to allow for a 1/2in
shallower framing depth.

Top Standoff Side Standoff / handle

Back Standoff

Nailing flanges
Gas I nlet
Figure 26: Fireplace Install Preperation
21

steeL stuD:

Initial Installation
QUALIFIED INSTALLERS ONLY

Framing of the fireplace requires a steel stud placed above the unit. The steel stud included with the fireplace comes in two pieces that combine to create a telescopic steel stud. This allows for horizontal adjustment to fit the specific length of your unit.
· Take the two steel stud pieces and slid them into each other. The flanges of each piece should be at the end of the assembly, as well as facing upwards as shown in Figure 27.
· Place the steel stud onto the top standoffs and slide outwards until both ends make contact with the framing studs (see Figure 28).

Figure 27: Steel Stud Assembly

Figure 28: Steel Stud Placement

· Using the provided sheetmetal screws, attach the two steel stud pieces together using the labeled holes in Figure 29. This should be done on the top and bottom of the steel stud to ensure its rigidity.
· Attach the steel stud to the framing studs using the holes shown in Figure 30.

Figure 29: Steel Stud Attachment
22

Figure 30: Steel Stud I nstallation

Initial Installation
QUALIFIED INSTALLERS ONLY pLacement anD FRaming:

1″ (25mm) Clearance from framing studs to venting

WOOD STUD ROUGH OPENING SUPPLIED STEEL STUD

84″
(2134mm)
20″
(508mm)

38″
(965mm)

43.5″
(1105mm)

83″
(2108mm)

Figure 31: Construction Framing Dimensions

Table 2: Framing Dimensions.

Dept h Width Header Height Enclosure Ceiling

Minimum Framing Dimensions 20″ 83″ 38″ 84″

508mm 2108mm 965mm 2134mm

The location for the fireplace can be raised, at floor level, or installed in a corner. There are specific framing measurements for each situation. The basic rough opening should have the dimensions shown in Figure 31. The fireplace must have a strong and level surface to be placed on. The surface should be made of wood or another robust, non-combustible material.
The gas line should be run to the right side of the fireplace, there is a 3/8 Male NPT fitting to connect the gas line to. The electrical wiring should be brought to the left side if needed. The location of the fireplace should be chosen so there will be at least 36 inches ( 914 cm) from drapes, doors and other combustibles.

23

Initial Installation

QUALIFIED INSTALLERS ONLY aLteRnate gas inLet Location:

The gas inlet location can be moved to the bottom of the cabinet if needed. This may be needed for certain installations. First remove the two screws on the left side of the unit, see Figure 32. The gas inlet assembly will now be loose in the cabinet. Disconnect the gas line coming from the
gas valve, the straight fitting the gas line was connected too will be reaplaced by a elbow supplied in the manual bag. Thread
the elbow into the shut off valve, use gas sealant on threads. Mount the assembly
to bottom of the firebox as shown, screws come installed in firebox. Reconnect the gas line to elbow.

Remove Move Figure 32: Alternate Gas I nlet Location

Vent teRmination FRaming:
Minimum venting is shown in Figure 33. the framing height to the center of the thimble is 67 1/ 2″. The minimum permitted vertical rise, prior to any elbow, must consist of a 24″ vertical section and a 6″ vertical section, after which a 90° elbow can be used before horizontally t er m inat ing.
For a vertical termination please follow the vent pipe manufacturer’s installation instructions for vertical vent termination framing.
A minimum of 1″ (25 mm) clearance on all sides of the vertical vent pipe must be maintained.
For every 12″ of horizontal run there must be a 1/ 4″ of rise
1″ of clearance between framing and venting must be maintained at all times. 2″ above the venting and 3″ above an elbow
Please see vent cap clearance in page 35. Also refer to local building and fire codes.

19″ 483mm
Non-combustible Zone

20″ 508mm

6712″ 1714mm
Center of Thimble Use one 24″ and one 6″ to achieve minimum rise in order for this dimension to work.

Figure 33: Minimum Horizontal Venting
24

Initial Installation

FLooR pRotection:

QUALIFIED INSTALLERS ONLY

The C72I / C72ID may be installed on a combustible floor. If the appliance is to be installed directly on carpeting, tile, or any other combustible material other than wood, the appliance must be installed on a metal or wood panel extending the full width and depth of the appliance. I f masonry is to be used, prepare the necessary foundation for the masonry load. When masonry construction is being used, a lintel must be used over top of fireplace to support the added weight.
Consider the height of hearth finish material (stone, brick, etc.) when building a fireplace platform. The bottom of the fireplace must be level with finished hearth. Build the hearth to desired size and height. I f a hearth extension is desired, combustible material may be used.
Above floor level installations: A solid, continuous platform must be constructed below the appliance. MINIMUM PLATFORM SIZE: 83 in. (2108mm) wide x 20 in. (508 mm) deep.

manteL RequiRements:
Refer to Figure 34 & Figure 35 for a combustible mantel installation, measurement is from bottom of the unit to the bottom of the mantel.
If you are planning on installing a TV above the fireplace refer to page 34 to see the options available.

47″

46″
12″ MANTLE 45″

44″
8″ MANTLE 43″

42″

41″

4″MANTLE

40″

39″

MANTLE HEIGHT

1 2 3 4 5 6 7 8 9 10 11 12 13 14
MANTLE DEPTH
Figure 34: Minimum Mantel Height
25

Initial Installation
QUALIFIED INSTALLERS ONLY
I f adding a mantel to the C72I / C72I D please note the critical dimensions shown in Figure 35. These are minimum dimensions as per certification and must be followed.

84″ 2134mm

58

1 8

1476mm

17

1 8

435mm

8″ (203mm) 4″ (102mm)

15

1 8

384mm

41″ 1041mm

Figure 35: I nstall Dimensions w ith Mantel
26

Initial Installation
QUALIFIED INSTALLERS ONLY instaLLation with Recess Refer to dimensions in Figure 36 if building a recess above the fireplace. Note the dimensions from the finishing edge to the stud below the recess finishing material. The vertical finishing material at the back of the recess must be be spaced 7/8″ off the vent shield. Also note the dimension from the vent pipe to the internal ceiling this must be maitainted if the fireplace is raised.

84″ 2134mm

Note: Vent Shield must be installed above the thimble on any Horizontal t er m inat ion.

7 8

22mm

Minimum Cle a ra nc e to He a t Shie ld

  • Note: Vertical 2×4’s not shown*

5″ 127 Ma ximum De p th

12 1/ 2″ 318mm

53

5 16

1354mm

Minimum

19″ 483mm

Minimum re c e ss he ig ht

Use no n-c o mb ustib le b o a rd up to re c e ssio n to a vo id c ra c king

45″ 1143mm
Figure 36: I nstall Dimensions w ith Recess
27

Initial Installation
QUALIFIED INSTALLERS ONLY instaLLation with pLatFoRm
A non-combustible platform may be constructed in front of the unit. 1″ clearance from the bottom tiling flange must be maintained. Refer to dimensions in Figure 37 if building a Platform in front of the fireplace. A combustible platform may only be installed when the Cool Surface System is installed.

84″ 2134mm

NOTE:
A Surround cannot be used with a platform.

  • Note: Vertical 2×4’s not shown*

7 8

22mm

Minimum Cle a ra nc e to He a t Shie ld

5″ 127 Ma ximum De p th

12 1/ 2″ 318mm

45″ 1143mm

19″ 483mm

Minimum re c e ss he ig ht

Use no n-c o mb ustib le b o a rd up to re c e ssio n to a vo id c ra c king

53

5 16

1354mm

Minimum

12″ 305mm

8

1 4

210mm

No n-c o mb ustib le p la tfo rm

Figure 37: I nstall Dimensions w ith Platform
28

Initial Installation
coRneR instaLLation: QUALIFIED INSTALLERS ONLY
The dimensions for installing a fireplace in the corner of a room are given in Figure 38. Refer to “InstallatIon – allowaBle co-axIal Vent confIguratIons” for allowable pipe lengths. Do not interfere with the structural integrity of the walls. Shown below are minimum clearances; increasing these dimensions is allowable as long as vent length remains in the allowable range. See vent graph for det ails.

132″ 3353mm

39

7 8

1012mm

39

1 16

993mm

6

15 16

176mm

66″ 1676mm

93

5 16

2371mm

Figure 38: Dimensions for a Corner I nstallation

I MPORTANT: All installations must include the vertical vent shield. The horizontal vent shield
is only installed if the fireplace is horizontally terminated with the minumum vertical rise of 30″. I f more than 30″ of vertical rise is used in the
vent configuration no horizonal shield is needed. See Figure 39 for shield install. Screws are preinstalled in cabinet and horizontal vent shield. Use a T-20 screwdriver or drill driver to remove screws then install shields.

Vertical Vent Shield

Hor izon t al Vent Shield

Figure 39: Vent Shielding Install
29

[520] 20 1/ 2″
[418] 15 1/ 2″
[54] 2 1/ 8″

Initial Installation
QUALIFIED INSTALLERS ONLY hoRizontaL Vent instaLL:
Figure 40 shows a horizontal vent installation with minimum clearances. The horizontal vent shield must be used when the minimum vent configuration is used. If more than 30″ of vertical rise is used the shield should not be installed. The vent to ceiling clearance must be maintained no matter the additional vertical vent height; see Figure 35 and Figure 36. A minimum of 1″ clearance on all sides of the vent pipe must be maintained at all time unless specifically stated.
Figure 40: Dimensions for a Horizontal I nstallation
VeRticaL Vent instaLL:
Figure 41 shows a vertical vent installation with minimum install clearances. Vertical vent shield is needed, the horizontal vent shield is not required for vertical vent configurations. A minimum of 1″ clearance on all sides of the vertical vent pipe must be maintained at all time unless specifically stated. Please see Initial I nstallation – Vertical Termination for further details.
Figure 41: Dimensions for a Vertical I nstallation
30

[520] 20 1/2″
[418] 15 1/2″ [244] 9 5/8″ [275] 10 7/8″
[54] 2 1/8″

outDooR instaLL:

Initial Installation
QUALIFIED INSTALLERS ONLY

All Enviro C-Series fireplaces may be installed in a covered outdoor area when following the requirements stated below:
· Fireplace must be installed in a weather proof enclosure while still following all clearance to combustible materials as outlined in the fireplace’s manual.
· The fireplace cannot serve as part of the building’s insulation or weatherproofing barrier. The building must be properly insulated and sealed from the outside prior to installation of the fireplace.

½A A
Figure 42: Overhang Depth Requirements

· The fireplace must be protected by an overhang with a depth that is at least equal to half of its height from the base of the fireplace, as shown in Figure 42.
Example – If the overhang height = 8ft (2.4m) then the required overhang depth must be at least 4ft ( 12m)
· The width of the covered overhang on each side of the fireplace must also be at least equal to half of its height
Example – If the overhang height = 8ft (2.4m) then the overhang must extend at least 4ft (1.2m) past each side of the fireplace opening
· Fireplace may only utilize the Cool Surface System (CSS), or any variant of it, when the covered overhang is flat with no pitch in front or to the side of the fireplace.
· For models equipped with remote control, neither “Smart Mode” nor Thermostat is permitted for use as this could lead to unintended continuous operation of the fireplace.
· Plated finish surround panels are not permitted for outdoor installation due to the high potential for oxidation to form on the surface.

· Any outdoor furnishings must be kept a minimum of 3ft (0.9m) away from the front of the fireplace. · Electrical and gas connections must follow applicable codes and standards pertaining to outdoor
inst allat ions.
· Horizontal termination caps must not discharge into the same space shared by the front of the fireplace. Vertical termination caps are recommended.

31

Initial Installation

FLex Venting:

QUALIFIED INSTALLERS ONLY

This fireplace is certified to work with aluminium co-axial flex venting. Flex venting can be used in the same configurations as rigid pipe, see venting diagram for details. Flex venting is only to be used for the run, it must be adapted to rigid piping for exterior wall penetration and termination. Note: Adhere to all
rigid venting safety measures and clearances.

Use 5X8 Flex Adapter Kit [ 50-3789] : This kit will allow you to adapt co- axial flex to the fireplace, make your vent run, then adapt back to rigid venting (flex not included) .

Any Enviro Ap p ro ve d Rig id Ve nting

Any 5X8 CSA or UL flue gas certified aluminum or stainless steel flex is acceptable. Proper spacers must be used to keep pipes from contacting each other. Proper venting spacers must be used, nothing makeshift. Examples of allowable flex pipe brands include, but are not limited to, the following:
· M&G Duravent
· Selkirk Corp
· ICC
· Z-Flex
· Flexmaster
· Chim Flex
· Olympia
· BDM
· Metal-Fab

Fle x End Ad a p te r
DV Fle x Ve nting (no t sup p lie d )
Use g e a r c la mp s to se c ure inne r a nd o ute r ve nt. No se a la nt re q uire d
Fle x Sta rte r Ad a p te r

Only the flex venting and spacers are needed. You must use the flex adapter kit and a certified rigid pipe termination cap.

Any Q, C, o r G Se rie s Fire p la c e

Figure 43: Flex Adapter Kit Install

I NSTALLATI ON NOTES: · Do not bend flex vent over 90 degrees. · All horizontal runs should have a minimum 1/ 4″ (6mm) rise per foot for optimal performance. · Do not allow the inner flex pipe to contact the outer pipe, keep it pulled tight and use spacer
springs. · Spacers are required at the start, middle, and end of each elbow to ensure gap is maintained. · Do not add any extensions to the preset kits, if more length is required, use rigid pipe. · No need for liquid sealant; secure flex venting with aluminum vent tape and apply sufficient
self-tapping screws.
32

Initial Installation
QUALIFIED INSTALLERS ONLY
cLeaRances & non-combustibLe :
When installing the C72I /C72ID as a zero clearance fireplace the correct clearances and materials must be used:
aboVe unit: A minimum 19″ ( 483mm) of non-combustible facing material must be used above the firebox opening. in FRont oF unit: The C72I can be placed on a combustible floor if desired. The unit cannot sit directly on combustible flooring other than wood. aDjacent/siDewaLL: A minimum of 5 3/ 16″ ( 132mm) of non-combustible facing materials must be used of the side of the firebox opening above the bottom edge openeing. There must be a minimum distance of 7″ ( 229mm) from the finishing edge of the C72I / C72ID to an adjacent wall composed of combustible material.
mantLe: I t is not necessary to install a mantle, but if one is desired the guidelines as shown in Figure 34 & Figure 35. The minimum clearance from the side of a mantle to wall is 4″.
FLooR: There must be a minimum distance of 10″ ( 254mm) from the bottom finishing edge of the C72I / C72ID to a floor composed of combustible material, unless the Cool Surface System is installed. If the CSS is installed, There must be a minimum distance of 1″ ( 25mm) from the bottom finishing edge of the C72I / C72ID to a floor composed of combustible material
cRacking: The most common area of cracking is along the horizontal cement board/ drywall transition; placing this transition further away from the heat will help prevent cracks. If you have concerns of excessive finishing wall temperature follow one of these options to minimize the possibility of cracking:
1. I nstall the optional heat distribution kit (50-3455 or 50-3713). 2. Install concrete board higher than the minimum specified dimension. 3. Add a decorative tile trim over the drywall transition area.

Framing
SAMudepjutpasltilSeadtbuled
Steel Stud
Concrete Board

COMBUSTIBLE
5864 1/2″
NON COMBUSTIBLE
19″

Drywall Sidewall
7″
Figure 44: Finishing Non-Combustible Zone

5 3/16

10″
33

Initial Installation
QUALIFIED INSTALLERS ONLY tV instaLLation consiDeRations:
If you are planning to mount a TV above your fireplace some considerations must be made to ensure it is protected from the heat. A recess, mantel, or a combination of both will be needed in order to keep the heat away from the TV. To insure protection of electronics and art above the fireplace the Cool Surface System option is available (50-3455 or 50-3713), this reduces wall temperatures greatly while still providing heating.
During testing temperatures did not exceed 150°F (65°C) in a 5″ deep recess. There is no guarantee that these temperatures will not harm the longevity of your TV. Make sure to consult your TV manufacture’s specifications to find the maximum allowable operating temperature. Since every home and installation is unique, temperatures should be verified at the time of install if possible. A TV should not be installed if temperatures exceed the manufacturers maximum allowable temperature.
See Figure 45 and Figure 46 for minimum TV installation clearances. Make sure there is 2″ of clearance around the sides and top of the TV to allow for airflow. Remember these are minimum dimensions increasing them can only help reduce the temperature the TV is subjected too.
I f installing with a mantel to protect the TV please see Figure 45 for clearances, it is highly recommended to use at least a 8″ mantel. The minimum distance from the base of the unit to the bottom of the TV would be 45.75″.
I f a recessed installation is desired please see Figure 46 for TV clearances. The recess will need to protrude from the wall for proper protection, this dimension is dependant on the TV and TV mounting bracket depth. The minimum distance from the base of the unit to the bottom of the TV would be 47.00″.

Air G a p Be hind TV Min: 1 1/ 2″ [38mm] (Typ ic a lly Pro vid e d b y Wa ll Mo unt)

Air G a p Be hind TV Min: 1 1/ 2″ [38mm] (Typ ic a lly p ro vid e d b y wa ll mo unt)

Min: 2″ G a p

2

1 2

64mm

Ma nte l Thic kne ss Min: 3/ 4″
Ma inta in 2 1/ 2″ Te le visio n Sc re e n Dista nc e – Se e Ma nte l Instruc tio ns fo r furthe r Info rma tio n

Finishing Ed g e

Min: 2″ G a p [50mm]

2

1 2

64mm

Ma nte l Thic kne ss Min: 3/ 4″

No n-C o mb ustib le

Sho uld G o All The Wa y

to The Re c e ss

Und e r sid e

18

1 4

o f Ma nte l 464mm

Finishing Ed g e

34

Figure 45: Minimum TV I nstall Clearances

Figure 46: Recess Minimum TV I nstall Clearances

Initial Installation

DiRect Vent:

QUALIFIED INSTALLERS ONLY

WARNING: This appliance has been designed to draw room air and discharge heated air from the openings around the finishing edge. Blocking or modifying these openings in any way can create hazardous situations. Only Approved Direct Vent may be used for installation of the C72I / C72I D

The minimum permitted vertical rise, prior to any elbow, must consist of a 24″ vertical section and a 6″ vertical section, after which a 90° elbow can be used before horizontally terminating. Maximum vertical venting is 40′ (12.2 m). This model is vented with co-axial 5″ exhaust, 8″ intake aluminum or stainless steel approved rigid vent leading into a vertical or horizontal termination cap. The flue collar of this model will fit inside of a standard 5″x 8″ vent and must be either correctly interlocked or fastened, with three screws directly to the vent collar.

Check periodically that the vents are unrestricted. Also ensure that all direct vent pipes have been properly sealed and installed after routine inspection or cleaning. The air intake and exhaust pipes must be installed in the correct locations on the top of the C72I / C72I D.

Vent teRmination RestRictions:

DE LB

O H

C

B

Fixed

B

F

Closed

Openable

Openable

Fixed Closed

G

B

A

J

M

K

I

Termination Cap

Air Supply I nlet G Gas Meter

Restriction Zone
(Termination not allowed)

Figure 47: Vent Termination Restrictions, refer to Table 3

N G
A

Table 3: Vent Termination Clearances

Let t er A

Canadian I nstallation 1

US I nstallation2

12 in (30 cm)

Description Clearance above grade, verandah, porch, deck, or balcony.

B

12 in (30 cm)

9 in (23 cm)

Clearance from window or door that may be opened.

C

12 in (30 cm)*

Clearance from permanently closed window (to prevent

condensat ion) .

D

24 in (60 cm)*

Vertical clearance to ventilated soffit located above the

terminal, within a horizontal distance of 2 ft (60 cm) from

center line of terminal.

E

18 in (45 cm)*

Clearance to unventilated soffit.

F

12 in (30 cm)*

Clearance to outside corner.

G

12 in (30 cm)*

Clearance to inside corner.

H

3 ft (91 cm) within a height of 3 ft (91 cm) within a height of Clearance to each side of center line extended above me-

15 ft (4.5 m) above the meter/ 15 ft (4.5 m) above the meter/ ter/ regulator assembly.

regulator assembly

regulator assembly*

I

3 ft (91 cm)

3 ft (91 cm)*

Radial clearance around service regulator vent outlet.

35

Initial Installation
QUALIFIED INSTALLERS ONLY

J

12 in (30 cm)

9 in (23 cm)

Clearance to non-mechanical air supply inlet to building, or the combustion air inlet to any other appliance.

K

6 ft (1.83 m)

3 ft (91 cm) above if within 10 Clearance to mechanical air supply inlet.

ft (3 m) horizontally

L

7 ft (2.13 m)t

7 ft (2.13 m)* t

Clearance above paved sidewalk or paved driveway located

on public property.

M

12 in / 30 cm+

12 in / 30 cm* +

Clearance under verandah, porch, deck, or balcony.

N

12 in (30 cm)*

Clearance horizontally to any surface (such as an exterior

wall) for vertical terminations.

O

12 in (30 cm)

Clearance above roof line for vertical terminations.

1 I n accordance with the current CSA B149.1, Natural Gas and Propane I nstallation Code. 2 I n accordance with the current ANSI Z223.1 NFPA 54, National Fuel Gas Code.

  • t

These numbers are only estimates. A vent shall not terminate directly above

a

side

walk

or

paved

driveway

t hat

is

locat ed

bet w een

two

single

family

dwellings

a+nPdeirtmseitrtveedsobnolythifdvweerallnindgash., porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.

Clearances are in accordance with local installation codes and the requirements of the gas supplier.

NOTE: Venting terminals shall not be recessed into walls or siding.

Venting cLeaRances:

A 1″ ( 25 mm) clearance to combustibles must be maintained around any vertical vent pipe. Around a horizontal vent pipe, the clearance to combustibles should be 2″ ( 51 mm) above and 1″ ( 25 mm) on the sides and bottom. When combustible materials are directly above the first 90° elbow, 125″ ( 318 mm) of clearance is necessary.

Table 4: Vent Pipe Minimum Clearances

Vertical Pipe to Horizontal Pipe to the Side Walls the Sides & Bottom

Above First Elbow

Above Subsequent Above Horizontal Wall Frame 8″

Elbows

Vent Pipe

(203mm) or less

Hard Pipe

1″ (25.4 mm)

1″ (25.4 mm)

12.5″ (318 mm)

3″ (76.2 mm)

2″ (51 mm)

Thimble Specific

See certified thimbles in venting section and frame accordingly (see Table 6) will assure the proper support and spacing for the vent pipe as it passes through the wall. I nstallations in Canada require that a wall thimble be used for passing through walls and ceilings. All sealing and vapour barriers must comply with local building codes.

The configuration of the venting pipes depends on the locations of walls, ceilings, and studs. However, the pipes cannot be of

arbitrary length and arrangement. Because the length of the

vertical and horizontal sections dramatically affects the burning efficiency of the fireplace, certain guidelines have been set in

InItIal InstallatIon – allowaBle co-axIal Vent confIguratIons.

Venting terminals can not be recessed into a wall or siding.

x”

x”
WARNING: This gas appliance must not be connected

to a chimney flue serving a separate solid-burning

appliances.

Figure 48: Vent Framing For Wall or Ceiling

36

Initial Installation
QUALIFIED INSTALLERS ONLY appRoVeD Venting paRts:

This fireplace has been tested and certified for use with the venting brand names liste above in table 5. Refer to table 6 below for part numbers of commonly used parts for both venting systems. For more venting parts please visit the respective manufacturers’ w ebsit e.
WARNING: Do not mix parts from different vent manufacturers’ systems.

Table 5: Approved Vent Manufacturers

M a nuf a ct ur er I CC
M&G Dura-Vent Selkirk Selkirk
Metal-Fab I nc.

Brand Name EXCELDirect Direct Vent Pro DI RECT-TEMP
AMP DV Sure-Seal

Nominal Sizes 5″ x 8″ 5″ x 8″ 5″ x 8″ 5″ x 8″ 5″ x 8″

EXCEPTI ON TO WARNI NG: This product has been evaluated by I ntertek for using a DirectVent Pro starting collar in conjunction with venting brand names listed in table 6. Use of these systems with the DirectVent Pro starting collar is deemed acceptable and does not affect the Intertek listing of the appliance.
Table 6: Vent Part Numbers (must state if galvanized or black wanted)

M&G Duravent Direct Vent Pro
58DVA-06

I CC EXCELDirect
5DL6

Selkirk DI RECT-TEMP
5DT-06

Amerivent AMV DV

M et al- Fab Sure-Seal DV
5D6

Description 6″ pipe length

5D7

7″ pipe length

58DVA-09

5DL9

5DT-09

9″ pipe length

58DVA-12

5DL1

5DT-12

5D12

5D12

12″ pipe length

58DVA-18

5DT-18

5D18

18″ pipe length

58DVA-24

5DL2

5DT-24

5D2

5D24

24″ pipe length

58DVA-36

5DL3

5DT-36

5D3

5D36

36″ pipe length

58DVA-48

5DL4

5DT-48

5D4

5D48

48″ pipe length

58DVA-60

60″ pipe length

58DVA-E30

30° elbow

58DVA-E45

5DE45

5DT-EL45

5D45L

5D45L

45° elbow

58DVA-E90

5DE90

5DT-EL90

5D90L

5D90A, 5D90L 90° elbow

58DVA-VSS, DVA-BVS 58DVA-WT3, 58DVA-WTU3

VSS 5WT

5DT-VS/ VSK 5DT-WT

5DHVS, DVSK 5DWT

5DVS

Vinyl siding standoff/sheild

5DWT, 5DWT11 Wall thimble

58DVA-SC

SQSC, SC

5DT-SC

5DSC

5DSC

Storm collar

58DVA-WFS

5DT-FS

5DFSH

Wall Fire stop

58DVA-FS

5CS

5DT-FS

5DFSP

5DFS, 5DSPFS Ceiling Fire stop

58DVA-I S

5AS

5DT-AI S

5DAI S12, AI S36

5DI S

Attic I nsulation Shield

58DVA-WS 58DVA-VCH 58DVA-HC 46DVA-WG

5WS 5SVT 5HT HTS

5DT-WS/ B 5DT-HC

5DWS
5DHCS 4DHWS

5DWS 5DVT 5DHT 8DVTS

Wall strap/ support/ band High wind vertical termination High wind horizontal termination Wind / Heat Shield

5DAL

3″ to 10″ pipe, adjustable

58DVA-17TA

11″ to 17″ pipe, adjustable

58DVA-24TA

17″ to 24″ pipe, adjustable

5DLA30

16.5″ to 29″ pipe , adjustable

5DLS1

1 7/ 8″ to 9″ slip length pipe

5DLS2

1 7/ 8″ to 21″ slip length pipe

58DVA-F6

6EFA

5DT-AF6

5DF

5DF

Flashing, 0/ 12 to 6/ 12 roof pitch

58DVA-F12

6EFB

5DT-AF12

5DF12

5DF-12

Flashing, 7/ 12 to 12/ 12 roof pitch

58DVA-FF 58DVA-CFK

6EF 4MF

5DFT

Flat Roof Flashings Masonary Flashing

37

Initial Installation
QUALIFIED INSTALLERS ONLY aLLowabLe co-axiaL Vent conFiguRations:

Figure 49 shows the range of venting options using either vertical or horizontal terminations; any layout that remains within the shaded area is acceptable. Having the fewest number of elbows is ideal as they tend to restrict air movement. The total length of horizontal vent pipe can not exceed 20 feet (6.1m)

40′ (12.2m)
35′ (10.7m)
30′ (9.14m)

C72 NG/LP vent
position

and the total vent length can not exceed 40ft (12.2m). Any combination of rise and run can be used as long as it lays within the shaded area (a total
of three (3) 90° elbows or six (6) 45° elbows can be used). I n addition to what is shown, if a 90° elbow is used in the horizontal plane, 3 feet (91.4cm) must be subtracted from the allowable horizontal run (for each 45° elbow, 1½ feet (45.7cm) must be subtracted).

25′ (7.62m)
20′ (6.1m)
15′ (1.52m)
10′ (3.05m)
4′ (1.22m)
30″ (0.76m)

RESTRICTOR 5 RESTRICTOR 4
RESTRICTOR 3 RESTRICTOR 2 RESTRICTOR 1 NO RESTRICTOR

Note: The unit will come with 6 restrictor rings. One of these rings may be needed depending on the vent configuration. This must be installed in order to achieve proper efficiency and flame appearence.
Flame Appearence: Pin point on the graph where your vent configuration will lay. Remember to consider elbows in the HORI ZONTAL plane account for horizontal distance as stated above. Use the corresponding exhaust restrictor accorinding to the graph. See the following section in this manual for installation details. Your climate and altitude may alter what restrictor is required for your particular application.
I f your flame is low, flickery, and more blue then increase the restrictor one size. I f your flame is tall, thin, and lazy then decrease the restrictor one size. Use your judgement after the unit has been running for about 20 minutes.

5′ (1.52m)

10′ (3.05m)

15′ (4.57m)

Caution: Wait until the unit has

20′ (6.1m)

completely cooled before changing the

MI NI MUM VENTI NG:

r est r ict or.

NG: Restrictor 1.5 LP : No Restrictor

NOTE: I f longer vent runs are required, 50-3884 C-G Series Horizontal

**Vertical vent height does not account for elbows Powervent kit is available for vent runs of up to 110 feet.
Figure 49: NG/LP Vent Graph
38

Initial Installation
QUALIFIED INSTALLERS ONLY exhaust RestRictoR setting:
When installing the C72I / C72ID it may be necessary to add a restrictor in the firebox to control the combustion and flame appearance. the exhaust restrictor ring kit is included in the manual bag, to install the exhaust restrictor the safety screen assembly and glass door must be removed, see the Maintenance and Service section [page 16 & page 17]. There are seven different restrictor sizes, make sure you install the correct size. See Figure 49 for possible vent configurations and the corresponding restrictor setting. Proper Install is crucial to a efficient fireplace burn and the best possible looking flame. Note: There are seven different restrictor sizes, they are marked with retangular holes which coincide with the percentage of restriction.
Wing Nuts x3

PROCESS PATH: STATION 1 STATION 2 STATION 3 STATION 4 STATION 5 STATION 6 STATION 7 STATION 8 STATION 9 STATION 10

STATION:

DATE: 03/04/2019 SPECIAL NOTE:

PART #

DESC.

THIS DRAWING IS THE PROPERTY OF SHERWOOD INDUSTRIES LTD. AND MAY NOT BE COPIED, REPRODUCED, OR OTHERWISE DISCLOSED WITHOUT THE PRIOR APPROVAL OF SHERWOOD INDUSTRIES LTD.

10%

20%

30%

15%

40%

50%

60%

BY GJ

SHERWOOD INDUSTRIES LTD.

18-16724-AZ

EXHAUST RESTRICTOR 15 PC

Figure 50: Restrictor Install and Ring Set

intake bLockeR pLate:

The C72I / C72I D comes equipped with an I ntake Blocker Plate installed on the far right side of the
firebox bottom behind the burner assembly. Depending on the vent configuration and fuel used it may be necessary to adjust the position or completely remove the blocker plate to address overall flame appearance and/ or pilot turbulence.

To adjust the Intake Blocker Plate the firebox door, burner platform, and any panels or media on it, must be completely removed from the firebox. The burner pan assembly and its media do not require removal. Next, remove the two wing nuts (see Figure 51) holding the Blocker Plate in place and remove the plate
itself. The plate can then be re-installed in a different position, shown below, using the wing nuts or left out entirely. Re-install the burner platform and firebox door to cofirm proper operation. If required, readjust plate usage/ positioning as necessary.

Alt er nat e Locat ion

Alt er nat e Locat ion

I ntake Blocker

Plat e

Wing Nut

Wing Nut

Pilot

Firebox – Top View
Figure 51: Intake Blocker Plate
39

Initial Installation
QUALIFIED INSTALLERS ONLY hoRizontaL teRmination:

1 A MINIMUM OF 30″ [762mm] VERTICAL RISE PLUS AN ELBOW IS REQUIRED WHEN HORI ZONTALLY TERMI NATI NG WI TH AN APPROVED VENT CAP

2. Horizontal pipes must not be level For every 12″ ( 305
mm) of horizontal travel
( aw ay from the stove) ,
there should be at least ¼ ”
( 64 mm) of vertical rise
Never allow the vent to run
dow nw ard, as this could cause high temperatures or even present the possibility of a fire.
3. The exterior of the horizontal vent termination must not be blocked or obstructed.

Elbow

Wall Thimble Fire Stop

Horizontal Termination Wall Framing

4. I f the vent termination is not being attached to wood, the four wood screws provided should be replaced with material appropriate fasteners.

Exhaust Pipe Combustion Air Outer Pipe

5. For buildings with vinyl siding, a vinyl standoff should be installed between the vent cap and the exterior wall. Attach the vinyl siding standoff to the

Figure 52: Horizontal Vent Termination

horizontal termination. Note that the termination bolts onto the flat portion of the standoff, providing an air space between the wall and the vent termination. The air gap prevents excessive heat from possibly melting the vinyl siding.

6. Horizontal pipes must be supported every 3′ ( 914 mm) . Plumber’s all round strap will suffice. 7. Ensure venting clearances are maintained, see page 36 for details.

Step 1. Set the fireplace in the desired location. Check to determine if wall studs will be in the way when the venting system is attached. If this is the case, the location of the fireplace may have to be adjusted or the venting may have to be offset.

Step 2. Direct vent pipe sections are designed with special twist-lock connections. Dry fit the desired combination of pipe and elbows to the appliance adaptor.

Step 3. With the pipe in the correct position and attached to the fireplace, mark the wall for a hole as directed by specified wall thimble dimensions. Cut and frame the hole in the exterior wall where the vent will be terminated. I f the wall being penetrated is made of a non-combustible material
(i.e. masonry or concrete) a 8 1/ 2″ ( 216 cm) hole is acceptable.

40

Initial Installation
QUALIFIED INSTALLERS ONLY
Step 4. With the hole now framed, the wall thimble installed, and the pipe extending into the wall, proceed to the outside. Attach the termination to the pipe using RTV and Mil-Pac or Rutland No 78 Stove and Gasket Cement to seal joints. The vent pipe must extend into the vent cap at least 1¼ inches ( 32 cm) . Secure the connection between the vent cap and the pipe by attaching the two (2) sheet metal straps, which extend from the vent cap assembly to the outer wall of the vent pipe. Bend any remaining portion of the strap back towards the vent cap. Security Secure Vent uses a twist lock cap.
Step 5. Position the horizontal vent termination in the center of the 10″ ( 254 cm) square hole and attach to the exterior wall with the four screws provided. The arrow on the vent termination should be pointing up. Run a bead of non-hardening mastic around the edges of the vent cap, to make a seal with the wall. Ensure the proper clearances to combustibles have been m aint ained.

VeRticaL teRmination:
Step 1. Check the instructions for required clearances (air spaces) to combustibles when passing through ceilings, walls, roofs, enclosures, attic rafters, or other nearby combustible surfaces. Do not pack air spaces with insulation.
Step 2. Set the gas appliance in the desired location. Drop a plumb bob down from the ceiling to the position of the appliance flue exit, and mark the location where the vent will penetrate the ceiling. Drill a small hole at this point. Next, drop a plumb bob from the roof to the hole previously drilled in the ceiling, mark the spot where the vent will penetrate the roof. Determine if ceiling joists, roof rafters, or other framing will obstruct the venting system. You may wish to relocate the appliance, or to offset, to avoid cutting load bearing members.
Step 3. To install the Round Support Box/Wall Thimble in a flat ceiling, cut a 10 ” ( 254 cm) square hole in the ceiling, centered in the hole drilled in Step 2. Frame the hole as shown in Figure 53.

Step 4. Assemble the desired lengths of black pipe and elbows necessary to reach from the appliance adapter up through the Round Support Box. I nsure that all pipe and elbow connections are in their fully twist-locked posit ion.

Elbow Strap

Vertical Termination Storm Collar
Flashing
Roofing nails

Figure 53: Vertical Vent Termination
41

Initial Installation

QUALIFIED INSTALLERS ONLY

Step 5. Cut hole in the roof centered on the small hole placed in the roof from Step 2. The hole should be of sufficient size to meet minimum requirements for Clearance to Combustibles, as specified. Continue to assemble lengths of pipe and elbows necessary to reach from the ceiling support box up through the roof line. Galvanized pipe and elbows may be utilized in the attic, as well
as above the roof line. The galvanized finish is desirable above the roof line, due to the higher corrosion resistance.

Step 6.

Once the pipe sections have been joined, and run up through the hole in the roof, slip an elbow strap over the exposed sections, bend the support straps outwards, and push the elbow strap down to the roof level, as shown in Figure 53. Tighten the clamp around the pipe section. Use
a level to make sure the pipe is truly vertical. With roofing nails, secure the support straps to the roof. Seal the nails holes heads with non-hardening mastic. Trim the excess length of the
support straps that extend out beyond the edge of the flashing.

Step 7.

Slip the flashing over the pipe section protruding through the roof. Secure the base of the flashing to the roof with roofing nails. Use a non-hardening sealant between the uphill edge of the flashing and the roof. Insure the roofing material overlaps the top edge of the flashing. Verify that you have at least the minimum clearance to combustibles at the roof line.

Step 8.

Continue to add pipe sections until the height of the vent cap meets the minimum code requirements. Refer to Figure 54 and Table 7. Note that for steep roof pitches, the vent height must be increased. I n high wind conditions, nearby trees, adjoining roof lines, steep pitched roofs, and other similar factors can result in poor draft, or down drafting. I n these cases, increasing the vent height may solve the problem.

Step 9. Slip the storm collar over the pipe, and push it down to the top of the roof flashing as shown in Figure 53. Use the non-hardening sealant around the joint between the pipe and the storm collar.

Step 10. Twist-lock the vent cap.

Table 7: Minimum `H’ for Figure 54.

Roof Pitch

Minimum Height (H)

Feet

Meters

Flat to 7/ 12

1

0.3

Over 7/ 12 to 8/ 12

1.5

0.46

Over 8/ 12 to 9/ 12

2

0.61

Over 9/ 12 to 10/ 12

2.5

0.76

Over 10/ 12 to 11/ 12

3.25

0.99

Over 11/ 12 to 12/ 12

4

1.22

Over 12/ 12 to 14/ 12

5

Figure 54: Height of Vertical Termination; Reference Table 7

Over 14/ 12 to 16/ 12

6

Over 16/ 12 to 18/ 12

7

1.52 1.83 2.13

Over 18/ 12 to 20/ 12

7.5

2.29

Over 20/ 12 to 21/ 12

8

2.44

42

Initial Installation
QUALIFIED INSTALLERS ONLY
NOTES:
( 1) If an offset is necessary in the attic to avoid obstructions, it is important to support the vent pipe every 3′ ( 914 mm) , to avoid excessive stress on the elbows, and possible separation. Wall straps are available for this purpose (see Figure 55).
( 2) When ever possible, use 45° degree elbows instead of 90° degree elbows. The 45° degree elbow offers less restriction to the flow of flue gases and intake air.
( 3) For multi story installations; a ceiling firestop is required at the second floor, and any subsequent floors (see Figure 56). The opening should be framed to 10″ ( 254 mm) x 10″ ( 254 mm) inside dimensions, in the same manner as shown in Figure 48.

Figure 55: Use of Wall Straps.
( 4) Any occupied areas above the first floor, including closets and storage spaces, which the vertical vent passes through, must be enclosed. The enclosure may be framed and sheet-rocked with standard building materials. However consult the appliance manufactures installation instructions for the minimum allowable clearance between the outside of the vent pipe, and the combustible surfaces of
the enclosure. Do not fill any required air spaces with insulation.

Figure 56: Multi-Story Vent Pipe Installation

43

Initial Installation
QUALIFIED INSTALLERS ONLY

gas Line connection anD testing:

WARNI NG: Only persons licensed to work with gas piping may make the necessary gas connections to this appliance.

GAS LI NE CONNECTI ON

· This stove is equipped with a certified flexible pipe located on the right side of the unit terminating in a 3/8″ Male NPT fitting. Consult your local authorities codes or the CAN/CGA B 149 (1 or 2) installation code in Canada, or in the USA gas installations follow either local codes or the current edition of the
National Fuel Gas Code ANSI Z223.1.

· The efficiency rating of this appliance is a product thermal efficiency rating determined under continuous operating conditions and was determined independently of any installed system.

The appliance and its shutoff valves must be disconnected from the gas supply piping system during any pressure testing where the pressure exceeds ½ PSI G (3.45 KPa) or damage will occur to the valve.

Manifold Pressure Tap

SSt eteppppeerr Regulator

The appliance must be isolated from the gas supply piping system by closing its individual manual
shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than ½ psig (3.45 KPa).

Always check for gas leaks with a soap and water solution after completing the required pressure test.
TO TEST VALVE PRESSURES

Inlet Pressure Tap

Pilot Adjustment Screw

Figure 57: Fully Labeled Gas Valve See Dexen User Manual for C72I D valve details

The pressure taps are located on the top right of the valve shown in Figure 57. · Turn set screw 1 turn counter clockwise to loosen, · Place 5/ 16″ (8 mm) I .D. hose over pressure tap system. · Check pressures using a manometer.
· When finished, release pressure, remove hose & tighten set screw.

Table 8: Pressure and BTU Information.

Natural Gas

Propane

Main Orifice

27

2.3mm

Manifold Pressure 3.6″ W.C. (0.89 KPa)

10.0″ W.C. (2.49 KPa)

Min Manifold Pressure 1.6″ W.C. (0.39 KPa)

6.4″ W.C. (1.59 KPa)

Max Supply Pressure

7.0″ W.C. (1.74 KPa)

11.0″ W.C. (2.74 KPa)

Min. Supply Pressure 4.5″ W.C. (1.12 KPa)

10.4″ W.C. (2.59 KPa)

Max BTU/hr Input 57,700 BTU/ hr (16.91 KW) 55,100 BTU/ hr (16.15 KW)

Min. BTU/hr Input 37,800 BTU/ hr (11.08 KW) 44,000 BTU/ hr (12.90 KW)

NEVER USE AN OPEN FLAME FOR LEAK TESTI NG

44

Initial Installation
QUALIFIED INSTALLERS ONLY eLectRicaL RequiRements:
The fireplace must be electrically connected and grounded in accordance with local codes or, in the absence of local codes, with the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For Electrical I nstallations, or The National Electrical Code ANSI / NFPA 70 in the US. WARNI NG: The electrical grounding instructions must be followed. The fan kit is equipped with a threeprong (grounding) plug for your protection against shock hazard, and should be plugged directly into a properly grounded three-prong outlet. DO NOT cut or remove the grounding prong from this plug. CAUTI ON: When servicing controls, label all wires prior to disconnection. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. I f any of the original wire as supplied with the appliance must be replaced, it must be replaced with 18 AWG wire with a temperature rating of 105° C
Note: For C72ID specific wiring diagram refer to the Dexen user manual supplied and label attached to the fireplace.
Transmitter – TMFLSA

To Battery Holder

885 Gas Valve

IFC Main Harness
Optional Fan Kit

Top Light(s)
2A

Optional

Light kit

3A

Main On/Off

Flame Sensor Spark Electrode

IPI Pilot Power Cord

Figure 58: C72I Wiring Diagram

45

Initial Installation

QUALIFIED INSTALLERS ONLY

The C72I / C72I D needs a hard-wired power connection in order for the unit to operate. There is also a battery pack that takes four AA batteries in case there is a power loss.

All electrical connections must be made by a certified electrician.

There is an electrical box located in the cabinet on the left side of the fireplace. The Power wire connection is to be made inside the elctrical box. There is a strain relief on the outside of the cabinet to secure the wiring in place.

C60I Models: Wire incoming power to the supplied receptacle as shown in Figure 59.

C60I D Models: Remove the steel cover plate from the electrical box and connect incoming power to the wires inside.

C72I / C72I D I PI Dual Covection Fan Kit ( 50-4173)

The C72I / C72I D has an optional dual convection fan kit that can
be installed at before or after the fireplace installation. The fans are operated by the remote controller. The fans can be turned on or off at anytime with the remote. There are also 6 different fan speed settings.

The fireplace must be electrically connected and grounded in accordance with local codes or, in the absence of local codes, with the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For Electrical I nstallations, or The National Electrical Code ANSI / NFPA 70 in the US..

CAUTI ON: When servicing controls, label all wires prior to disconnection. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. I f any of the original wire supplied with the appliance must be replaced, it must be replaced with 18 AWG wire with a temperature rating of 105° C.

120V
Figure 59: C72I Receptacle Wiring

Receptacle Inside Cabinet

Incoming Power
120 VAC

Fan

Fan

White

Black

IFC
Figure 60: C72I Fan Kit Wiring Diagram. See 50-4173 instruction manual for C72ID wiring diagram
46

Secondary Installation
buRneR pLatFoRm instaLLation:
1. Remove the safety screen and glass door 2. Remove Glass Bezel Kit or Black Glass media if installed. 3. Remove the six T20 Screws on each Burner Platform with a T20 torx screwdriver (12 screws total). 4. Lift Burner Platforms out of the firebox.
Figure 61: Burner Platform Installation
bezeL instaLLation:
The unit comes with a set of burner bezels. There are two long bezels, one short, and one short with a notch cutout. 1. Remove the safety screen and glass door 2. Place the bezels directly onto the burner platform as shown in Figure 62. No fasteners are required. 3. Ensure that the short, notched bezel is placed around the pilot assembly as shown in Figure 63.

Figure 62: Burner Bezel Placement

Figure 63: Bezel Placement Around Pilot
47

Secondary Installation
paneL anD meDia instaLLation:
1. Remove the safety screen and glass door 2. Place your burner media into the burner pan (vermiculite or glass media). Create a thin layer that evenly covers the entire burner pan; pat it down gently. If flame looks uneven with overly high or low sections the media can be adjusted. If flame is too high make media thicker, if low thin media out
WARNING: Be sure there is no media in the protected pilot area of the burner pan.
NO MEDIA IN THIS AREA
Figure 64: Protected Pilot Area
3. Wear clean vinyl gloves when handling 50-3685 (Fluted) and 50-3686 (Ledgestone) to prevent skin contact with the refractory. Wear clean vinyl gloves when handling 50-3687 (Enameled) to prevent smudging; use denatured alcohol to clean. Unwrap your new Enviro liner set from the protective packaging. Be careful not to scratch or bump the liners as they are very fragile. I f the liners arrive damaged please contact your nearest Enviro dealer. 4. Remove the 3 liner retainers from inside the firebox, loosen screws using a T-20 Torx screwdriver. The retainers are key slotted so they can be removed without removing the screws. Then remove the existing steel liners starting with the sides first.
48

Secondary Installation
Figure 65: Panel I nstallation
5. Ensure there is nothing on top of the media tray such as glass media or glass bezel strips. Angle the rear liner into the firebox with finesse. The panel will fit in, dont worry, place one corner in towards the back and rotate inward. Slip it into the channel behind the media tray and install the rear liner retainer. 6. Place the bezel strips around the tray before the side liners are installed. There are 4 horizontal glass bezel pieces and two outside bezel pieces. 7. Place the side liners into the side channels of the media tray. 50-3686 (Ledgestone) and 50-3687 (Enameled) will be placed in at the bottom and rotated up until seated. 50-3685 (Fluted) will be in two parts and will be placed in at the rear and rotated inward until seated. Once seated secure the top with the retainers using a T-20 Torx screwdriver. I f using 50-3689 (Glass Bezel) pull the sides in so they butt up with the long strips.
Figure 66: Glass Bezel with Vermiculite
8. I f you are using 50-3688 (Glass Media Bed) you may now cover the entire media tray in a thin layer of glass pebbles; one layer is all you need.
49

Secondary Installation

Figure 67: Glass Media Bed
9. You have now successfully installed your panels and media base. You may now arrange your optional 50-3691 (Driftwood Log Set); see instruction sheets for further detail. 10. Re-install the glass door and safety screen.
IMPORTANT: IF THE AIR SLOT AROUND THE BURNER IS BLOCKED WITH MEDIA THIS WILL CAUSE THE FIREPLACE NOT TO BURN PROPERLY.

A IR SLO T

A IR

A IR

Figure 68: Burner Side Cross Section

Log set instaLLation:

LO G # 4 LO G # 5
LO G # 2

LO G # 8 LO G # 3 LO G # 1

LO G # 9 LO G # 7
LO G # 6

50

Secondary Installation

Log set instaLLation:

The placement of the logs is not arbitrary. If they are positioned incorrectly, the flames can be impinged and will not burn correctly. See the instructions included with 50-3691 Log set for more detail. NOTE: The logs are fragile and should be handled gently.

Step 1
Place Log # 1 on the front right corner along the edge of the firebox opening. It should be touching the in the three points shown below.

Step 2
Place Log # 2 behind Log # 1, into the back right corner. Log # 2 will touch the back and side liners. The tip of Log # 2 will rest on Log # 1.

FRONT RIGHT CORNER

BACK RIGHT CORNER

Step 3
Place Log # 3 against the rear liner, to the left of Log # 2. Log # 3 should sit approximately 1 1/ 2″ from Log # 1.
Step 4
Position Log # 4 on Log # 3 and rest the bottom on the front media strip. The ends of Log # 3 and Log # 4 should line up.
CENTER

CENTER
Step 5
Position the hole on Log # 5 into the Log # 4 alignment pin and rest the bottom on the front media strip. Log # 5 has a slight curve on one end.
CENTER

51

Secondary Installation

Step 6
Place Log # 6 along the front media strip about 1″ from the edge of the glass bezel.

Step 7
Position Log #7 in the back left corner; the log will butt up to both the side and rear .panels.

CENTER

BACK LEFT CORNER

1″
Step 8
Position Log #8 over top the burner; there should be 3 points of interest to help position this log. Make contact with the left liner, the rear liner, and the firebox edge opening.
LEFT CORNER

Step 9
Position Log # 9 on the Log # 8 alignment pin. Bring the other end close to the firebox opening
LEFT CORNER

Step 10
Your log set is now complete

52

Trouble Shooting

Note: For C72ID specific troubleshooting refer to the Dexen user manual supplied
Table 9: Troubleshooting

Problem Possible Cause

Solut ion

Ther m ost at does not work

The pilot flame has gone out The On/Off switch is turn to OFF The thermostat is set too high

· Turn it ON · Set the thermostat to a lower temperature

· Check pilot assembly wiring

No spark generat ion

Spark developes near the pilot assembly or could occur onboard

· Check for broken or poor connection from the sparker to the electrode
· Check for the spark shorting or arcing at other locations

No spark from the igniter

Air in the gas line

No pilot flame ignition

Pilot gas pressure dropout upon main burner gas valve opening

No gas flow out of the pilot burner

· Check for defective sparker and spark electrode · See “no spark generation” · It takes a while for all the air to purge out of the pilot before gas
can reach the pilot and ignite
· Check gas mains supply and pressure
· Check gas valve wirings and connections to the board · Check the pilot burner for obstruction · Check the wirings and connections between the pilot assembly and
the board · Check the correct gas type settings on the valve and pilot burner
assembly orifice
· Check for proper connection of the Flame Sensor to the I FC board

Problem with Flame Sensor circuit · Check pilot for full flame impingement around Flame Sensor

Pilot will not remain lit

· If flame is too small, check gas pressure, adjust pilot rate screw, check pilot head for damage
· Ensure the ground wire is properly attached to the pilot mounting bracket and that it is makes a good electrical connection.

Restrictor setting

Rem ot e cont r ol
( t ransm it t er ) does not work

The pilot light has gone out The transmitter is too far away from the heater
The transmitter batteries are dead
Transmitter batteries are low

· Use the correct restrictor setting for the venting configuration · Move or completely remove intake blocker plate · See “Pilot will not remain lit” · Use the transmitter to the heater
· Replace the batteries · Replace the batteries

No reaction to command

A maximum number of failed

· Remove any possible blocking conditions. See “locking conditions”

ignitions or flame restorations have

been reached.

· See how to reset the board from Lockout

No communication between the remote control and the receiver

· Reprogram the transmitter to the receiver. · Follow the initializing system for the first time

If a particular flame is curving excessively, your burner media not be evenly distributed,

creating an abnormal draft on the flame. Position burner media infront of the secondary

air slots in the affected area to slow down the draft. You can fine tune the flame this way

to ensure healthy flame appearence.

53

Trouble Shooting

Problem Possible Cause

Solut ion
· Turn the system off by pressing the ON/OFF button on the transmitter
· After approximately 2 seconds press the ON/ OFF button on the transmitter again.

Locking condit ions

Reset the Proflame IFC board

· In the manual flame control mode, use the down arrow button to reduce the flame to off, indicated by the word OFF displayed on the transmitter LCD screen.
· Wait approximately 2 seconds and press the up arrow button, the ignition sequence will start.

· With the transmitter off, disconnect main power from stove for a few seconds then re-connect power.

Main burners will not start

The pilot flame has gone out The remote control is not working cor r ect ly
The thermostat is set too high

· Wait approximately 2 seconds and press the Reset button on the I FC
· See “Pilot will not remain lit” · Replace the batteries
· Set the thermostat to a lower temperature

Flame lifting Blue Flames

Leak in vent pipe Improper vent configuration Terminal may be re-circulating flue gases
The heater has just been started I mproper air shutter adjustment

· Check for leaks in vent connections · Check vent configuration with manual · Check to see if terminal is on correctly · May need to install high wind termination cap. · Contact dealer · Normal during start up: flame will yellow as the fireplace
heats up
· Adjust air shutter ­ contact your dealer

Normal condition: after the Glass fogs up appliance warms up the glass will
be clear.
The logs or glasses are placed incor r ect ly

Flames are burning “dirty” or soot ing

I mproper air shutter adjustment

I ncorrect rating input

    • Due to additives in gas, glass may get hazy during operation Clean as needed.
      · Check log positioning · Check level of glasses layout
      · I ncrease primary air by opening the air shutter and/ or by opening the vent restrictor
      · Check for proper venting and blockage of the vent t er m inat ion
      · See also “Burners will not remain lit” · Check manifold pressure and clock input rating for over-
      firing

54

Parts Diagram
55

13 14
6

2 3

5 4

1

8

15 15 12
7 9

10

Parts List

Note: For C72ID specific replacement parts refer to the Dexen user manual supplied

Table 10: C72I Parts List

Reference # 1 2 3 4 5 5 6 7 8 9 10 12 13 13 13 14 15 –

Part Description C72 Pan Burner C72 Door Complete C72 Safety Screen Complete C72 Clear View Screen Only C72 Borderview Surround Powder Coated (Grey) C72 Borderview Surround Nickel Plated C72 Door Glass with Gasket S.I.T. 885 Valve w/ NG Stepper Motor Proflame 2 IFC (0.584.625) IPI NG Pilot Assembly (2021) IPI LP Pilot Thimble (2021) C72 Glass Bezel IPI Dual Convection Fan Kit (240 CFM Combined) C72 Fan Only C72 Fluted Liners C72 Ledgestone Liners C72 Porcelain Liners C72 Ultra High Definition Driftwood Log Set C Series Top Light (QTY 1) G9 25W 120V Bulb C72 Black Glass Beads C72I LP to NG Fuel Conversion Kit C72I NG to LP Fuel Conversion Kit (Stepper Motor Only) C72 VERMICULITE (3 CUPS) C72I Owners Manual C/G Series Power Vent Kit 12 oz. Can of Matallic Black Touch Up Paint

Part # 50-3696 50-3697 50-3699 50-3700 50-3692 50-3693 50-3698 50-2682 50-3791 50-4058 50-4080 50-3856 50-4173 50-3798 50-3685 50-3686 50-3687 50-3691 50-4057 50-4119 50-3688 50-3695 50-3753 50-3702 50-3703 50-3884 PAINT-12-MB

56

Notes
57

Notes
58

59

Installation Data Sheet
The following information must be recorded by the installer for warranty purposes and future reference.

NAME OF OWNER:

NAME OF DEALER:



ADDRESS: _____



ADDRESS: _____



PHONE: ___

PHONE: ___

MODEL: ____ SERI AL NUMBER: DATE OF PURCHASE: __ (dd/ mm/ yyyy)
DATE OF I NSTALLATI ON:
(dd/ mm/ yyyy)

NATURAL GAS (NAT)

PROPANE(LPG)

I NLET GAS PRESSURE:_in wc MAI N BURNER ORI FI CE:__# DMS PI LOT ORI FI CE # _OR____in diam. I NSTALLER’S SI GNATURE:


NAME OF I NSTALLER:


ADDRESS: _____



PHONE: ___

MANUFACTURED BY: SHERWOOD I NDUSTRI ES LTD.
6782 OLDFI ELD RD. SAANI CHTON, BC, CANADA V8M 2A3
www.enviro.com Winter 2021 C-16246
60

References

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