Urban Fireplaces U33I-ST Gas Fireplace Instruction Manual

August 9, 2024
Urban Fireplaces

U33I-ST Gas Fireplace

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Product Specifications:

  • Model: U33I, U33I-ST

  • Certifications: ANSI Z21.88 / CSA 2.33 Vented Gas Fireplace
    Heaters, CSA 2.17 Gas Fired Appliances for High Altitudes

  • Gas Types: Natural Gas, Propane Gas

  • Vent Type: Direct Vent (DV)

Product Usage Instructions:

Safety Information:

Ensure installation and service are carried out by qualified
professionals to prevent fire hazards or malfunctions.

Avoid storing flammable materials near the appliance and only
use the specified gas type.

Do not touch hot glass; use the provided barrier to prevent
burns.

Installation Guidelines:

For high altitudes, follow specific guidelines for reducing gas
input based on elevation.

Refer to local codes for installation requirements and de-rate
guidelines.

First Time Use:

During the initial use, operate the unit on high for 4 hours to
cure components.

Open a window or door to ventilate the smoke produced during the
initial burn.

After the first burn, turn off the unit, let it cool, and clean
the glass door with a gas fireplace glass cleaner.

Frequently Asked Questions (FAQ):

Q: What should I do if I smell gas?

A: If you smell gas, immediately leave the area, do not operate
any electrical switches, and contact your gas supplier or a
qualified professional.

Q: Can I use this appliance with other gases?

A: This appliance is designed for use with the gas type
indicated on the rating plate and is not convertible for use with
other gases.

Q: How should I clean the viewing glass?

A: Use a good gas fireplace glass cleaner available at your
local dealer to clean the glass door after the unit has cooled
down.

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U33I U33I-ST
INSTALLATION MANUAL

C#4001609 C#4001609

WARNING: If the information in this manual is not followed exactly, a fire or explosion may result causing property damage, personal injury or loss of life. Installation and service must be performed by a qualified installer, service agency or the gas supplier.

CERTIFIED TO: ANSI Z21.88 / CSA 2.33 VENTED GAS FIREPLACE HEATERS CSA 2.17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES

C-16923

Safety Information
Retain this manual for future reference.
WARNING: FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury, death, or property damage. Do not store or use gasoline or other flammable vapours and liquids in the vicinity of this or any other appliance. WHAT TO DO IF YOU SMELL GAS
· Do not try to light any appliance. · Do not touch any electrical switch; do not use any phone in your
building. · Leave the building immediately. · Immediately call your gas supplier from a neighbour’s phone. Follow the
gas supplier’s instructions. · If you cannot reach your gas supplier, call the fire department. Installation and service must be performed by a qualified Installer, service agency or the gas supplier.
This appliance is only for use with the type of gas indicated on the rating plate. This appliance is not convertible for use with other gases.
Massachusetts installations (Warning): This product must be installed by a licensed plumber or gas fitter when installed within the Commonwealth of Massachusetts. Other Massachusetts code requirements: Flexible connector must not be longer than 36in., A shut off valve must be installed; only direct vent sealed combustion products are approved for bedrooms/bathrooms. A carbon monoxide detector is required in all rooms containing gas fired direct vent appliances. The fireplace damper must be removed or welded in the open position prior to installation of a fireplace insert.
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Safety Information

· All Urbana gas-fired appliances must be installed in accordance with their instructions. Carefully read all the instructions in this manual first. Consult the building authority having jurisdiction to determine the need for a permit prior to commencing the installation.
· WARNING: Failure to follow these instructions could cause a
malfunction of the fireplace, which could result in death, serious bodily injury, and/or property damage.
· Failure to follow these instructions may also void your fire insurance and/or warranty.
· Installation and repair should be done by a qualified service person. The appliance should be inspected before the first use and, at least, annually by a qualified service person. More frequent cleaning may be required due to excessive lint from carpeting, bedding material, etc. It is imperative that the control compartments, burners and circulating air passageways of the appliance be kept clean.
· Due to high temperatures, the appliance should be located out of high traffic areas and away from furniture and draperies.
· Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid injury.
· Young children should be carefully supervised when in the same room as the appliance. Toddlers, young children and others may be susceptible to accidental contact burns. A physical barrier is required if there is a risk for individuals in the house. To restrict access to a fireplace or stove, install an adjustable safety gate to keep toddlers, young children and other at risk individuals out of the room and away from hot surfaces. Any safety screen, guard, or barrier removed for servicing an appliance must be replaced prior to operating the appliance.
· Clothing or other flammable materials should not be placed on or near the appliance.
· A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and shall be installed for the protection of children and other at-risk individuals. If the barrier becomes damaged, the barrier shall be replaced with the manufacturer’s barrier for this appliance.

HOT GLASS WILL CAUSE BURNS
DO NOT TOUCH GLASS UNTIL COOLED.
NEVER ALLOW CHILDREN TO TOUCH GLASS.
A barrier designed to reduce the risk of burns from the hot viewing glass is provided with this appliance and must

FOR YOUR SAFETY
· Installation and service must be performed by a qualified installer, service agency, or gas supplier.
· This installation must conform to local codes or, in the absence of local codes, with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the Natural Gas and Propane Installation Code, CSA B149.1.
· To prevent injury, do not allow anyone who is unfamiliar with the fireplace to operate it.
· To prevent injury, if the pilot or pilot and burners have gone out on their own, wait 5 minutes to air out before attempting to relight the appliance.
· Always keep the area around these appliances clear of combustible material, gasoline and other flammable liquids or vapors.
· These appliances should not be used as a drying rack for clothing or for hanging Christmas stockings/decorations.
· Due to the paint curing on the unit, a faint odor and slight smoking will likely be noticed when the stove is first used. Open some windows until the smoking stops.
· Always connect this gas appliance to a vent system and vent to the outside of the building envelope. Never vent to another room or inside the building. Make sure the specified vent pipe is used, properly sized and of adequate height to provide sufficient draft. Inspect the venting system annually for blockage and signs of deterioration.
· WARNING: Failure to position the parts in accordance with the
diagrams in this booklet, or failure to use only parts specifically approved with this appliance, may result in property damage or personal injury.
· WARNING: Do not operate with the glass front removed,
cracked, or broken. Replacement of the glass should be done by a licensed or qualified service person.
· Never use solid fuels such as wood, paper, cardboard, coal, or any flammable liquids, etc., in this appliance.
· Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system or any gas control which has been under water.
· Do not abuse the glass by striking it or slamming the door shut. If the Urbana unit is pulled out of its installation, and the vent-air intake system is disconnected for any reason, ensure that the vent-air intake pipes are reconnected and re-sealed in accordance to the instructions noted in Initial Installation – Direct Vent
· Any safety screen, guard, or barrier removed for servicing an appliance, must be replaced prior to operating the appliance.

individuals.

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Page Title
DIRECT VENT ONLY: This type is identified by the suffix DV. This appliance draws all of its air for combustion from outside the dwelling, through a specially designed vent pipe system. In the USA: The appliance may be installed at higher altitudes. Please refer to your American Gas Association
guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities or codes which have jurisdiction in your area regarding the de-rate guidelines. In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certified high altitude rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).
· This appliance has been tested by INTERTEK and found to comply with the established VENTED GAS FIREPLACE HEATER standards in CANADA and the USA as follows:
VENTED GAS FIREPLACE HEATER (U33I-T NATURAL GAS, PROPANE GAS) CERTIFIED TO: ANSI Z21.88 / CSA 2.33 VENTED GAS FIREPLACE HEATERS CSA 2.17 GAS FIRED APPLIANCES FOR HIGH ALTITUDES
This Urbana Fireplace: · Has been certified for use with either natural gas or propane (see rating label). · Is not for use with solid fuels. · Is approved for a bedroom or bed sitting room. (IN CANADA: must be installed with a listed wall thermostat.
IN USA: see current ANSI Z223.1 for installation instructions.) · Must be installed in accordance with local codes. If none exist, use current installation code CAN/CGA B149.1
in Canada or ANSI Z223.1/NFPA 54 in the USA. · Must be properly connected to an approved venting system and not connected to a chimney flue serving a
separate solid-fuel burning appliance. IMPORTANT NOTICE (Regarding first fire up): When the unit is turned on for the first time, it should be
turned onto high for the first 4 hours. This will cure the paint, logs, gasket material and other products used in the manufacturing process. It is advisable to open a window or door, as the unit will start to smoke and can irritate some people. After the unit has gone through the first burn, turn the unit off including the pilot, let the unit get cold then remove the glass door and clean it with a good gas fireplace glass cleaner, available at your local URBANA dealer.
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Contents

Unit Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Rating Label Location. . . . . . . . . . . . . . . . . . . . . . . . . . 6

Unpacking & Initial Setup

8

Crate Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Pallet Bracket Removal . . . . . . . . . . . . . . . . . . . . . . . . 9 Lifting Handles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Fireplace Leveling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Framing Standoff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Framing Standoff (Continued) . . . . . . . . . . . . . . . . 10 Electrical Connection . . . . . . . . . . . . . . . . . . . . . . . . . 10 Powervent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Double Sided Glass Option . . . . . . . . . . . . . . . . . . . 11 Gas Supply Hookup. . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Gas Supply Verification . . . . . . . . . . . . . . . . . . . . . . . 12

Maintenance and Service

13

Screen Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Screen Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Glass Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Glass Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Remote Syncing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Air Shutter (Venturi) . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Electrical, IFC & Valve Access. . . . . . . . . . . . . . . . . . 17 Pilot Light. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Baffle Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Baffle Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Burner Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Removing Horizontal liners . . . . . . . . . . . . . . . . . . . 19 Orifice change (Fuel Conversion) . . . . . . . . . . . . . . 20 Fuel Conversion:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Maintenance and Service . . . . . . . . . . . . . . . . . . . . . 21 Activating CSS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Double Sided Minimum Framing Clearances . . . 25 Facing Material & Trim . . . . . . . . . . . . . . . . . . . . . . . 26 Facing Material & Trim . . . . . . . . . . . . . . . . . . . . . . . 26 Corner Install (CSS ONLY) . . . . . . . . . . . . . . . . . . . . . 26 Floor Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Initial Startup (Rheostat voltage setting). . . . . . . 37

Framing and Installation

27

Outdoor Install: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Exhaust Restrictor Settings: . . . . . . . . . . . . . . . . . . . . 30 Fully Closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Fully Open . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Venting Introduction:. . . . . . . . . . . . . . . . . . . . . . . . . . 30 Allowable Snorkel Installation . . . . . . . . . . . . . . . . . 31 Vertical Termination . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Horizontal Termination: . . . . . . . . . . . . . . . . . . . . . . . 34 Wall / Ceiling Thimble. . . . . . . . . . . . . . . . . . . . . . . . . . 35 Minimum Vent Clearances . . . . . . . . . . . . . . . . . . . . . 35 Venting Clearances . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Power vent Unit Connection. . . . . . . . . . . . . . . . . . . . 36 Venting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Initial startup & Venting

37

Parts List

42

Troubleshooting

45

Wiring Diagram

46

Installation Reference Guide

47

Warranty

48

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Unit Dimensions 5X8 Venting

9.80 9.20

49.09

1191

483

229

46.9

19

9.0

876 34.49
Finishing Width

Electrical Connection Gas Connection

775 30.51 Finishing Height

Rating Label Location
Remove the screen barrier to access the rating label and lighting instructions. The label is attached to a length of wire and is never to be tampered with or removed. All important information for your fireplace is on this label such as the model specific serial number which you will need for warranty information. The label is located inside the front left corner of the cabinet.

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Operating Instructions

For Your Safety, Read Safety Precautions And Lighting Instructions Before Operating

WARNING: IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY THEN A FIRE OR EXPLOSION MAY RESULT, CAUSING PROPERTY DAMAGE, PERSONAL
INJURY OR LOSS OF LIFE.

FOR YOUR SAFETY READ BEFORE OPERATING

WARNING:IF YOU DO NOT FOLLOW THESE INSTRUCTIONS EXACTLY, A FIRE OR EXPLOSION
MAY RESULT CAUSING PROPERTY DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.

A. This appliance is equipped with an ignition device which automatically lights the pilot. Do not try to light the pilot by hand.
B. BEFORE OPERATING smell all around the appliance area for gas. Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor.
WHAT TO DO IF YOU SMELL GAS: Do not try to light any appliance. Do not touch any electrical switch; do not use any phone in your building. Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions. If you cannot reach your gas supplier, call the fire department.

C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not push in or turn by hand, don’t try to repair it, call a qualified service technician. Force or attempted repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water.

OPERATING INSTRUCTIONS

1. STOP! Read the safety information above on this label. 2. Read the owner’s manual including the section on
“Remote Control” operation. 3. Set the thermostat to the lowest setting. 4. Turn off all electric power to the appliance. 5. Do not attempt to light the pilot by hand. 6. Wait five (5) minutes to clear out any gas. Then smell for
gas, including near the floor. If you smell gas, STOP! Follow “B” in the safety information above on this label. If you don’t smell gas, go to the next step. 7. Turn on all electric power to the appliance. 8. Using the remote control, set thermostat to desired setting, or press the ON/OFF key on the remote. “ON” will be indicated on the display of the remote and an audible “beep” will be heard at the unit to indicate the command has been received.

9. This appliance is equipped with a completely automatic ignition and lighting control. The control will attempt to light the pilot several times if necessary. If it is unsuccessful, it will discontinue operations. If the appliance will not operate, follow the instructions “To Turn Off Gas To Appliance” and call your service technician or gas supplier.
Blue LCD Display
ON/OFF Key THERMOSTAT Key
UP/DOWN Arrow Key MODE Key

TO TURN OFF GAS TO APPLIANCE
1. Set thermostat to lowest setting, or press the ON/OFF Key. “OFF” will be indicated on the display and an audible “Beep” will be heard at the unit to indicate the command has been received.
2. Turn off all electric power to the appliance if service is to be performed. C-12455
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Crate Unpacking

Unpacking & Initial Setup

css 1

2

3

8 12,13
10

4
5,6 7

9 11

  1. CSS Heat Shield 4) Fireplace Remote 8)Media Tray

  2. Left Standoff

5,6) Owner & Installation Manual 9) Baffle

  1. Right Standoff 7) Fireplace Media 10) Tiling Trim

Packing Items
11) Floor Bracket 12,13) Steel Stud

8 |

Pallet Bracket Removal
Unscrew the brackets from the pallet. Do not discard. These brackets will be used to secure the unit to the floor when correctly located.

Unpacking and Initial Setup

1. Use a level on the top of the unit to determine which feet need adjustment.
2. Use a 9/16 wrench to unscrew the feet to make the necessary adjustments.
3. Verify fireplace is level in all 3 planes.

Lifting Handles
After positioning the unit in place. Remove the lifting handles.

Framing Standoff
Framing Standoffs are attached to the unit in their flat position.

Fireplace Leveling
NOTES: It is essential to level the unit from proper operation. All Urbana units come with leveling feet to accommodate uneven surfaces. The leveling feet can also be used to raise the height of the fireplace up an additional 1″ (25 mm). Ensure the fireplace is in its final position before proceeding. Leveling feet come fully inserted; you will need to unscrew the feet to see any adjustment (no lock nut used). Adjust as follows:
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Framing Standoff (Continued)
If using the CSS for the installation of this unit you will need to switch the standoffs to the CSS standoff. See Page 24 for more Information Regarding CSS installation.
1. Fold Standoffs into triangles as shown below. The screws are installed into the cabinet. Remove screws and use for the standoff. 2. Repeat for the other side

Unpacking and Initial Setup
Electrical Connection
WARNING: This fireplace must be electrically connected and grounded in accordance with local codes or, in the absence of local codes, with the current CSA C22.1 Canadian Electrical Code Part 1, Safety Standards For Electrical Installations, or The National Electrical Code ANSI / NFPA 70 in the US.
Electrical Requirements: 120 VAC. Appliance receptacle must be hard wired with coated 14/2 AWG (minimum) copper electrical wire such as Lumex or Romex. Consult your electrical code for further details. Wire your unit as follows:
1. Run wire to right of unit (see below); be sure wire is NOT live.
2. Remove the cover plate box from the control panel.
3. 120 VAC coming into the unit is passed through into the junction box attached to the cover plate

POWER 120VAC VENT

10 |

4. Use strain relief to secure incoming 120V wire

Unpacking and Initial Setup
Power vent
The U33I Is Power vent ready, and is only necessary when the venting requirements fall outside of the venting graph on page 28 & 29th. The U33 can be used with either; (50-3883 ) Horizontal Power Vent or (50-4375 ) Vertical Power vent (Both sold separately)
See Page 36 for more information

WHITE GREEN

BLACK

5. Connect the incoming 120 VAC power to the wires inside the junction box, use twist on connector.
6. Replace junction box cover.

Double Sided Glass Option
The U33I can be converted to a see through unit, with glass on both sides. (Sold Separately (50-XXXX) When converted to see through, the U33i uses all the same framing and venting information as a standard single sided unit.
Instructions on how to install the kit are found in the kit itself.

| 11

Gas Supply Hookup
1. The gas inlet is located on the right hand side of the unit. Remove the cover plate on the bottom of the control panel to gain access to the inlet pipe.
2. After installing gas line, test all gas connections for leaks with soapy water.
3. Replace cover.

Unpacking and Initial Setup
NOTE: Do not spray leak-testing liquid in pressure taps or r
results will not be accurate.
2. Open pressure tap labelled “OUTLET” (half turn) and connect manometer. Verify gas pressures are within range while unit is running on HI and LO. Release manometer and shut pressure tap. Contact your dealer if proper pressures cannot be achieved. Note – The fireplace must be isolated from the gas supply piping system by closing its equipment shutoff valve during any pressure testing of that system at test pressures in excess of 1/2 psi (3.5 kPa).
Powervent ON/OFF Burner ON/OFF Remote SYNC
Inlet Outlet

Gas Supply Verification
Ensure the appliance is seeing correct gas pressures and inputs. Verify the following information matches that of the rating label. Pressure taps are located on the right hand side of unit behind the screen. Remove the screen to access the test taps. A 5/16 (8mm) I.D. hose is required to make the connections. Check gas pressures as follows:
1. Open inlet pressure tap (half turn) and use a manometer to verify inlet pressure with unit running on HI. Pressure cannot exceed 1/2 PSIG (14″ W.C.) or valve damage may occur. Adjust inlet pressure as needed and shut pressure tap.
12 |

Natural Gas

Main Orifice

29

Manifold Pressure

3.5″ W.C. (0.89 KPa)

Min. Manifold Pressure

1.6″ W.C. (0.39 KPa)

Max Supply Pressure

7.0″ W.C. (1.74 KPa)

Min. Supply Pressure

4.5″ W.C. (1.12 KPa)

U33I

45,000 BTU/hr (13.2KW/hr)

Propane

Main Orifice

45

Manifold Pressure

10.0″ W.C. (2.49 KPa)

Min. Manifold Pressure

6.4″ W.C. (1.59 KPa)

Max Supply Pressure

11.0″ W.C. (2.74 KPa)

Min. Supply Pressure

10.4″ W.C. (2.59 KPa)

U33I

45,000 BTU/hr (13.2KW/hr)

Screen Removal
1. The Screen is secured to the unit with two hooks towards the top of the screen.
2. Lift up the frame of the screen and pull the screen towards you.
3. When the top of the frame has past the front of the unit lift the frame up and out to clear the locating tab at the bottom of the screen.

Maintenance and Service
Screen Install
1. Rotate screen hooks on the inside of the cabinet into place. Do this on both sides.

2. Locate the bottom of the screen into the open slot in the bottom of the cabinet.

3. Rotate the top of the screen back towards the fireplace until the screen is hooked into place.

| 13

Maintenance and Service

Glass Barrier
YOU WILL NEED SUCTION CUPS TO REMOVE THE GLASS FROM THIS UNIT.
Initial paint curing of the appliance can leave a slight film on the glass. The glass will need cleaning after the fireplace has cooled off from the first burn and about two weeks after first burn. Use a mild glass cleaner and a soft cloth. Depending on the amount of use, the glass should require cleaning no more than two or three times a season.
CAUTION: Abrasive cleaners will damage the glass and painted surfaces. Do not clean the glass when it is hot.
The Glass is heavy and should be handled with care. When handling, make sure to place down gently onto a soft surface when servicing the unit . Breaking the Glass will result in a dangerous mess. Use a shop vacuum to clean if a break occurs. All glass should be handled with quality suction cups such as 50-4164. Two suctions cups must be used for larger glass segments. If the Glass Needs to be Replaced. The Replacement can only be purchased from an Urbana Dealer. (PN 50-4404) Failure to do so may result in an unsafe unit and a voided warranty.

Glass Removal
YOU WILL NEED SUCTION CUPS TO REMOVE THE GLASS FROM THIS UNIT.
1. Attach 2 suction cups to the glass as shown in the image below.
2. Rotate the screen catches out of the way. (You may need to loosen the wing nuts to help rotate the catches.)

3. Unscrew hand knobs on the glass clamps, these are situated around each edge of the glass.
4. Slide glass clamps out of the way of the glass.

Parts Removed For Illustration Purposes
14 |

Maintenance and Service

1
2
5. With the clamps undone, pull the top of glass towards you. 6. Angled towards you. Lift up the glass up into the cabinet pocket at the top of the unit. Make sure the bottom edge clears the edge of the cabinet.

Glass Installation
The Installation of the glass barrier is integral to the safe and optimal running of this fireplace, The glass must be securely fastened to the fireplace, before the unit is turned on. The Unit has Clamps situated around the outside of the firebox that hold the Glass in place. The Clamps are secured in place with 12 Hand knobs. All hand knobs must be done up tightly. to ensure a good seal between the glass and the firebox is made. to install the glass follow the steps below.
1. Ensuring that the suction cups are securely engaged, lift up the glass and lead the top edge of the glass inside the cabinet. Make sure not to hit the glass clamps.
1

3 4
7. Move the glass down and out so the top edge clears the cabinet. 8. Set the glass down carefully, making sure to protect vulnerable corners.

3 2
2. Lift the glass high enough so the bottom of the glass will pass over the edge of the cabinet, then swing the glass towards the unit.

3. The glass sits on rubber bumpers that hold each corner of the glass. Lift the glass up and over the front of the clamp, then ensure that the glass sits flush to the firebox and against the braided gasket.

| 15

Maintenance and Service

4. After lowering the glass into the bumpers. Position the glass clamps over the glass. Tighten all of the
hand knobs. IT IS VITAL THAT THE GLASS IS SEALED PROPERLY MAKE SURE THE HAND KNOBS ARE AS
TIGHT AS POSSIBLE.
If the clamps are loose this can affect flame appearance, and the safety of the unit.
Remote Syncing
To Sync the Remote to the unit.

Air Shutter (Venturi)
The air shutter plays a very important role in flame appearance and combustion quality. The shutter adjusts how much air gets mixed with the gas before it ignites. The air shutter is set from the factory, however it may be necessary to adjust depending on your elevation or vent run.
1. Remove screen (see page 13).
2. Remove Glass (see Page 14)
3. Remove burner Tray Access panel
To add more primary air, (cleaner bluer flame) rotate knob clockwise.
To close off primary air: Rotate knob anti clockwise (yellow and tall flame)
NOTE: Too little primary air will create excessive sooting and will require more cleaning of the glass.

1. Remove the screen (See page 13)
2. On the right hand side, locate the reset switch panel mounted on the inner fireplace cabinet.
3. Press the bottom button that says SYNC. You will hear 3 beeps from the IFC.
4. On hearing the 3 beeps, press the ON/OFF key on your remote; you will hear 3 more beeps to acknowledge successful remote syncing.
5. Press the ON/OFF key again to turn off the remote. The remote is now ready to use.

Powervent ON/OFF Burner ON/OFF Remote SYNC

Inlet Outlet

16 |

Maintenance and Service

Electrical, IFC & Valve Access
The valve, IFC, and all electrical connections may need to be accessed for installation, service or maintenance. To
access these items, follow these steps.
1. Remove screen(see page 13). 2. Remove glass (see page 14). 3. Remove Right Hand Side Liner (see page 19) 4. Unscrew control panel access panel to access components.

Pilot Light
The pilot flame should cover 1/4″ to 1/2″ (7 to 13mm) of the flame sensor (see photo). The pilot flow adjustment is set to maximum from the factory and should not need adjustment. However, should the need arise, adjust pilot flame as follows:
1. Remove screen (see page 13).
2. Remove glass (see page 14)
3. Remove right side liner (See Page 19)
4. Locate the pilot adjustment screw on the valve (see below).
5. Turn the adjustment screw to alter the pilot gas flow as needed.

.375-.500 (10-13mm)

Flame Sensor

Caution: Label all wires prior to disconnection when
servicing controls. Wiring errors can cause improper and dangerous operation. Verify operation after servicing.
WARNING Failure to reposition parts in accordance with this manual, or failure to use only parts specifically approved with this appliance may result in property damage or
personal injury.

Pilot Adjustment Screw

Inlet Pressure Tap

Stepper Regulator

Manifold Pressure Tap

| 17

Maintenance and Service

Baffle Install
The unit comes with a baffle to hide the top of the firebox. The baffle is hooked onto the top of the firebox and does not require fasteners.
1. Remove screen (see page 13)
2. Remove Glass (see Page 14)
3. With the hooks facing the back of the unit, position the baffle in the centre of the unit.
4. Lift baffle up to the top of the firebox and slide it forwards towards the rear of the unit. The baffle should now be hooked in place.

3. Remove burner media.
4. Using T20 driver bit remove screws holding burner tray in place.
5. Lift out media tray.

Baffle Removal
1. Push baffle up and pull towards yourself. 2. Then lower baffle down and out of the firebox.
Burner Removal
The burner may need to be replaced if defective or damaged, It also must be removed for fuel conversion. Replace burner as follows:
1. Remove screens (see page 13). 2. Remove glass (see page 14).

6. Unscrew the 4 screws on the burner mounting plate. 7. Unscrew the two screws securing the orifice clamp to the burner tube.
8. Bend up the orifice clamp to remove the burner assembly.
9. Reverse procedure to install burner.

18 |

Maintenance and Service

Removing Horizontal liners
The horizontal liners that is standard in your U33T has removable panels.
You will need to remove the right hand side liner to access the valve and IFC
1. The side liners have 3 removable pieces the Rear liner has 4 removable panels.
2. The below image shows which panels are removable.

4. Behind the removable panel you will see T20 fasteners, remove these screw to release the liner from the firebox. You will need to do this at each removable panel location.
5. To remove the side liners from the firebox you will need to remove the Baffle (see page 18). The side liners are a 1 piece construction and can be lifted out.

13

6. The rear liner is constructed from 2 pieces an upper

and a lower. After removing the individual removable

panels, remove the T20 screws holding in the top

liner panel. Then top panel can then be removed.

8
7. Repeat removal of screws for the lower panel.

8. Reverse the process for installation of the horizontal panel.

2

The right hand side panel not shown in this image, also has the same removable
panels as the opposite side liner.
3. The removable liners are held on with hooks. To remove, locate the correct panel, slide the liner up and then remove from firebox. A screwdriver may be required to gently slide the panel up.

| 19

Orifice change (Fuel Conversion)
When converting the unit to LP you will need to follow the burner removal instructions
1. Using a 1/2″ wrench unscrew the orifice 2. Replace the orifice with the LP orifice provided with your unit. 3. Reverse burner removal instructions. 4. Open air shutter to adjust for different fuel.

Fuel Conversion
Kit Parts List for U33T: 1 – LP Stepper Motor w/ Hardware 1 – Burner Orifices (LP: #45) 1 – Pilot Orifice (NG: 0.2) or (LP: 0.14) 2 – Conversion Labels [included with unit] Carefully inspect all parts supplied with this conversion kit. If any parts have been damaged or are missing, contact your dealer, distributor or courier company to have them replaced before starting this installation.
1. Disconnect the gas supply completely as well as any electrical power source before proceeding.
2. Remove safety screen,glass , and burner media tray & burner
3. Convert the existing burner orifice with the ones provided in this kit using a 1/2 inch socket.
4. Convert the existing pilot orifice using a 7/16 inch wrench. Loosen the pilot head, rotate counter clockwise and fully remove. Remove the existing orifice and replace with the one supplied in the kit. Re-install the pilot head and tighten back to its original position.

Fuel Conversion:
TO BE INSTALLED BY A QUALIFIED SERVICE AGENCY ONLY
Please read and understand these instructions before
installing.
Warning: This conversion kit shall be installed by a qualified service agency in accordance with the manufacturer’s instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a fire, explosion or production of carbon monoxide may result causing property damage, personal injury or loss of life. The qualified service agency is responsible for the proper installation of this kit. The installation is not proper or complete until the operation of the converted appliance is checked as specified in the manufacturer’s instructions supplied with the kit.

To Convert the gas valve: 5. Remove right hand side liner (see Page19) 6. Remove control panel cover.

20 |

Fuel Conversion

7. a) Remove the existing stepper motor using a T-20 screwdriver. b) Remove the rubber diaphragm and spring within; do not reuse. c) Install the new stepper motor with integrated diaphragm assembly using longer hardware. d) Plug new motor into existing wiring harness.
8. Adjust the burner shutter cap to the proper setting. Roughly an opening of 1/4″ is a good place to start. Increase the amount of air required as necessary. The media tray has an access panel to allow for adjustment of the air shutter with the logs in place.

15. Please refer to your American Gas Association guidelines which state: the sea level rated input of Gas Designed Appliances installed at elevations above 2000 (610 m) feet is to be reduced 4% for each 1000 feet (305 m) above sea level. Refer also to local authorities or codes which have jurisdiction in your area regarding the de-rate guidelines.
In Canada: When the appliance is installed at elevations above 4500 feet (1372 m), the certified high altitude rating shall be reduced at the rate of 4% for each additional 1000 feet (305 m).
16.MAKE SURE that the conversion labels provided are installed on or close to the rating label to signify that the unit has been converted to a different fuel type.

9. Reinstall burners, burner media, logs, and glass
10. Purge any air from gas line and reconnect to unit.
11. Use a small brush and apply a warm soapy water solution to all gas connections. If a gas leak is present, bubbling will occur. Gas leaks can be repaired by using a gas approved pipe thread sealant. WARNING: NEVER USE AN OPEN FLAME WHEN TESTING FOR GAS LEAKS.
12. Reconnect electrical power to the unit.
13. Light the pilot and recheck for leaks in the aluminum pilot line. If a leak is evident, contact your Urbana dealer for a pilot line replacement. WARNING: DO NOT ATTEMPT TO FIX THIS LINE, IT MUST BE REPLACED IF DAMAGED. The pilot should properly cover the flame sensor. If adjustment is necessary, turn the adjustment screw in the valve clockwise to decrease and counterclockwise to increase until the correct flame is achieved.
14. Start the main burner and verify full range of adjustment using the UP/DOWN key. Confirm the inlet and manifold gas pressures are within the acceptable range using a manometer ( If this unit has been installed at an altitude higher than 2000ft (610m) it is required to de-rate the unit accordingly. In the USA: The appliance may be installed at higher altitudes.

Maintenance and Service
Run through the procedures in this section to ensure the fireplace system is clean and working properly at least once a year.
Inspect the following:
· Check the burner to see if all the ports are clear and clean.
· Check the pilot to make sure it is not blocked by anything. (The pilot flame should be blue with little or no yellow tips.)
· Clean glass (see page 14 for removal instructions). Use a soft, lint free cloth with a mild glass cleaner to ensure no residue is left behind.
Burner Maintenance
It Is recommended to service this fireplace yearly by a qualified professional. At this time, the Ceramic logs and media should be removed from the unit and carefully set aside for reinstallation. The media tray should be removed. Use a vacuum cleaner to remove all Remaining media dust around the firebox. Remove the Burner From the Mounting Stands and carefully visually inspect the burner for cracks. Once satisfied that the burner is intact, and undamaged install the burner and replace the media as per the instructions found on page 40.

| 21

CSS Minimum Framing

MANDATORY NON COMBUSTIBLE CEILING

Ceiling clearance

Min 20″ FROM OPENING

5.00
20″ MIN

Minimum Heat Release Opening 34″x2″(68²) Heat release opening
14″

Combustible Header on outside
of enclosure
0.50 Non Combustible
ceiling
Adjustable Steel Framing Kit. Supplied With Unit

5.00

5.00
Minimum 20″ non combustible board (Can be screwed into unit)

19.00

Floor to bottom of header height. (Outside of chase)

5.5″
The U33 can be used with or without a cool surface system. When activated the cool surface system allows for the minimum chase width to be reduced. NON CSS minimum width 70.5″ CSS activated minimum width 55 3/8″ Plan your Installation accordingly.
NOTES: · An opening of 68²” is required. for use with the CSS. A typical front opening size of 34″x2″ · Non combustible ceiling is required. · Chase may be framed beyond minimum framing for taller ceilings, overhangs etc. · Non combustible board is required 20″(min) above the opening of the fireplace. (Construction maybe simpler to run the non combustible board from the top of the opening to the ceiling.) · Chase cannot be open to joists or rafters above. · Chase heat release(s) must be at least 60″ (152 cm) away from the nearest fire sprinkler head. · The fireplace is not load bearing so the chase must be constructed to fully support finishing materials. · A larger chase will always breathe more efficiently maintaining cooler surface temperatures. · No intake air gap is required. · U33I is not permitted for a recess in the chase. · Steel Stud To be positioned where needed to support the facing material. Facing material can be attached to the steel stud.
22 |

Valance

Minimum 4″ 102mm
1″ 25mm Maximum

6″ 152mm Minimum

3″ 76mm

17″ 121mm Minimum

False Ceiling

CSS Heat Release

3″ 76mm Minimum

False Ceiling
174″34 ” (43122m1mmm)
Minimum

A valance may be desired to accentuate or hide the outlet. This is an optional decorative feature that covers up the CSS outlet gap. Minimum opening and valance dimensions must be followed to ensure safe heat dissipation. Combustible material is acceptable when constructing the valance. It is acceptable to wrap the
valance around the three sides of a built out chase.

If your ceiling dimension is greater than the minimum You may want the heat discharge lower on the wall. To do this a false ceiling is required to properly evacuate the heat from the chase.
Open Chase (built-out installations) –

Side Discharge
3″ 76mm Minimum
41734 “” (412312mmmm) Minimum

5″ 127mm Maximum

6″ 152mm Minimum

2″ 51mm Minimum

Wall Mounted Object

14734″ ” (431221mmmm)
Minimum

16″ 406 Minimum
Construct the framing in a way that provides two gaps, one on each side of the chase as shown in. Each gap should be a minimum of 21 inch (533mm) by 3 inch (76mm). It is essential that these dimensions are followed and not to deviated from them when using combustible materials inside the chase.

This could be considered the most discreet option The chase must be 2″ MIN constructed in a way that stops short of the ceiling, leaving it totally vented above. Minimum framing dimensions must be followed when constructing this option and not to deviated from them when using
combustible materials. Consider a Valance to work in conjunction with this option.

| 23

Activating CSS
The U33 comes from the Factory in NON CSS configuration. to convert your unit to CSS Ready you need to.
1. Attach the Right and Left CSS standoffs to your unit they are marked L CSS & R CSS Use the screws provided.

Activating Cool surface system (CSS)
3. Attach the heat shield to the top of the cabinet. face the heat shield to the wall you will have the opening (This is relevant when the unit has been converted to double sided installation.

2. remove the cabinet top door and the pivots holding the door in place.

4. the unit is now in CSS mode and can be installed into the chase.
Non Combustible Framing Kit

The unit comes with a non-combustible framing kit that should be installed above the unit. The kit can be installed at a minimum of 20 inches above the opening and must not block the heat opening at the top of the chase. The kit’s height and width are adjustable, ranging from 52 inches wide by 25 inches tall to 96 inches wide by 39 inches tall. The fully extended dimensions allow for construction beyond the minimum framing specifications. Use parts of the kit as and where required. Not all pieces are neccessary for every installation. The framing kit includes self-tapping screws for installing the vertical studs where desired. Additional framing kits can be purchased if needed. (50-4502) For the U33I-ST & U33I-TST models, a framing kit is included for each side of the installation. 24 |

0.50″
Non Combustible Ceiling
20″ MIN Framing Kit Min 20″ FROM OPENING
5.5″

Non CSS Minimum framing
MANDATORY NON COMBUSTIBLE CEILING
Ceiling clearance
Adjustable Steel framing Kit Supplied With Unit Minimum 20″ non combustible board

Double Sided Minimum Framing Clearances
The above dimensions represent theminimum size required for the safe operation of the unit. Please note that these dimensions mean that the unit would not be centred within the chase.
To centre the unit within the chase, an additional 5″ width on the right hand side would be required. This brings the minimum width of the chase to 75.5″
NOTES: · Non combustible ceiling is required. · Chase may be framed beyond minimum framing for taller ceilings, overhangs etc. · Non combistible board is required 20″(min) above the opening of the fireplace. (Construction maybe simpler to run the non combustible board from the top of the opening to the ceiling.) · Chase cannot be open to joists or rafters above. · The fireplace is not load bearing so the chase must be constructed to fully support finishing materials. · A larger chase will always breathe more efficiently maintaining cooler surface temperatures. · No intake air gap is required. · U33I is not permitted for a recess in the chase. · Steel Stud To be positioned where needed to support the facing material. Facing material can be attached to the steel stud.

| 25

Initial Setup

Facing Material & Trim
NOTES: · Chase may be framed beyond minimum framing for taller ceilings, overhangs etc. · Chase cannot be open to joists or rafters above. · The fireplace is not load bearing so the chase must be constructed to fully support finishing materials.
The unit comes with the clean face trim installed on the unit. They allow up to 1″ of facing material. This can be achieved in a few different ways
· Up to 1″ facing material can be used if the material is non combustible rated.
·1/2″ non combustible board can be used on its own with 1/2″ of the trim protruding.
· 1 layer of non combustible material covered by a layer of combustible facing material.
1/2″ Non combustible board
1/2″Facing Material
Facing Material & Trim
· The unit also ships with a tiling flange that allows for 1/2″ drywall or 1/2″ tiles to be hidden behind a thin bezel. You can switch out the clean face trim for the tiling edge by unscrewing the T20 Fasteners and replacing the clean face with the trim found in your packaging.

89.5″ 34.5″

Corner Install (CSS ONLY)
These are the minimum allowable framing dimensions required to safely operate the appliance in a corner install This Install can only be used with the CSS activated. Plan your entire installation before proceeding.
63 – 3/8″
Floor Protection
A protective hearth is not required but highly recommended for the longevity of sensitive flooring materials in front of the appliance. If masonry is to be used, prepare the necessary foundation for the masonry load. When masonry construction is being used, a lintel must be used over top of the appliance to support the added weight. Consider the height of hearth finish material (stone, brick, etc.) when building a appliance platform. The bottom of the fireplace must be level with finished hearth.

44.75″

26 |

Outdoor Install:

Framing and Installation

The U33I fireplace may be installed in a covered outdoor area when following the requirements stated below:

Fireplace must be installed in a weather proof enclosure while still following all clearance to combustible materials as

outlined in the fireplace’s manual.

The fireplace cannot serve as part

of the building’s insulation or

weatherproofing barrier. The U33I

cannot be installed on an outside

wall as a see double sided unit. The

½A

building must be properly insulated and sealed from the outside prior to

installation of the fireplace.

The fireplace must be protected by

A

an overhang with a depth that is at least equal to half of its height from

the base of the fireplace.

Example – If the overhang height

= 8ft (2.4m) then the required

overhang depth must be at least 4ft

Outdoor Statements apply to both Single Sided and Double sided install. (Double sided install
shown above)

(1.2m)
The width of the covered overhang on each side of the fireplace must also be at least equal to half of its height Example – If the overhang height = 8ft (2.4m) then the overhang must extend at least 4ft (1.2m) past each side of the fireplace opening Fireplace has to have a heat release. When the covered overhang is flat with no pitch in front or to the side of the fireplace.

· For models equipped with remote control, neither “Smart Mode” nor Thermostat is permitted for use. The fireplace may not be wired to an external thermostat.
· Any outdoor furnishings must be kept a minimum of 3ft (0.9m) away from the front of the fireplace.
· Electrical and gas connections must follow applicable codes and standards pertaining to outdoor installations.
· Horizontal Power vent must not discharge into the same space shared by the front of the fireplace. Vertical Power Vents are recommended.

| 27

Venting Diagram NG

VERTICAL RISE

RESTRICTOR SETTING 4
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 FT
40

39

This shows the range of

38

venting options using

either vertical or horizontal

37 36

Natural Gas [NG]

terminations; any layout that remains within

35

the non shaded area is

34

INSTALLATION

acceptable. Having the

33

PROHIBITED

fewest number of elbows

32

RESTRICTOR SETTING 4

31

30

is ideal as they restrict air movement.
Any combination of rise and run can be used as

29

long as it lays within the

28

non shaded area.

27

A maximum of three (3) 90°

26

elbows or six (6) 45° elbows

25

RESTRICTOR SETTING 3

can be used.

24

90° elbows in the horizontal plane account for 3

23

horizontal feet (91.4cm)

22

to your venting run. 45°

21

elbows account for 1½ feet

20

(45.7cm).

19

18

17

16

15

14

13

12

11

10

9

8

7

6

5

4

3

RESTRICTOR OPEN

2

1

RESTRICTOR OPEN

RESTRICTOR SETTING 2
INSTALLATION PROHIBITED

Restrictor Setting: Find the point on the
graph where your vent configuration will
terminate. Remember to consider elbows in the HORIZONTAL
plane account for horizontal distance as
stated above. Use the corresponding exhaust restrictor setting indicated on the graph. See the following section in this manual for restrictor details. Your climate and altitude may alter what restrictor is required for your particular application.
Adjust as needed for desired flame appearance.

ft 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 FT

HORIZONTAL RUN

28 |

Venting Diagram LP

VERTICAL RISE

RESTRICTOR SETTING 4

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 FT
40

ONLY use this venting

39

diagram if your

38

appliance has been

37 36

Propane [LP]

converted to LP. Restrictor Setting:

35

Find the point on the

34

33

32

RESTRICTOR SETTING 4

INSTALLATION PROHIBITED

graph where your vent configuration will terminate. Remember to consider elbows in

31

the HORIZONTAL plane

30

account for horizontal

29

distance as stated above.

28

Use the corresponding

27

exhaust restrictor

setting indicated on the

26

RESTRICTOR SETTING 3

graph. See the following

25

section in this manual

24

for restrictor details.

23

Your climate and altitude

22

may alter what restrictor

21

is required for your

20

particular application.

19

18

17

16

15

14

13

12
RESTRICTOR SETTING 2
11

10

9

8

7

6

5

4

RESTRICTOR OPEN

3

RESTRICTOR OPEN

2
RESTRICTOR OPEN

1

INSTALLATION PROHIBITED

ft 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 FT HORIZONTAL RUN

| 29

Framing and Installation

Exhaust Restrictor Settings:
The exhaust Restrictor is used on this unit to fine tune and adjust the flame appearance. Climate, altitude, fuel-type, and vent configuration will depict which restrictor setting should be used. Its usage will be dependant on individual installations, but not always required.
Adjustments should be made after running for 15-20 minutes. Consider that the flame will continue to grow as more time passes. Note: The air shutter (venturi) can also be adjusted in conjunction with restrictor.
The restrictor is located at the top left of the glass Above the glass clamp.
To adjust the Restrictor you will need a 7/16″ wrench on the nut. It may be easier to access the restrictor nut with the glass hand knob Removed.

Venting Introduction:
Your fireplaces can operate using a natural vent or power vent system (50-3883).
Natural Vent (Rigid): 5″ X 8″ venting system
Power Vent: 4″ x 6 5/8″ rigid vent (a reducer will be required) See power vent kit for further information.
Follow the venting instructions for safe and proper operation of the appliance. Deviation from the minimum vertical length can create difficulty in burner start-up and sooting.
Allow several minutes for the flame to stabilize after ignition under extreme vent configurations. It is recommended for vent lengths that pass through unheated spaces (garages, attics, crawl spaces) be insulated to minimize condensation. Use at least 3 screws at each vent connection. Check periodically that the vents are unrestricted, especially the exterior vent cap.
Venting Considerations: 1. A power vent system should be considered for
extreme weather areas (wind, cold). 2. 36″ minimum vertical rise before an elbow does not
apply to power vent units. 3. Flex venting is intended for use with simple vent
configurations. 4. Use a snorkle termination for more draft (if needed).

Check periodically that the vents are unrestricted, especially the exterior Venting Termination. Check for
obstructions that would impede airflow.

Fully Closed

Fully Open

The flat edge of the restrictor disk represents the position of the restrictor.
30 |

WARNING: · Follow venting instructions exactly for safe and
proper appliance operation. · Use aluminum tape for all venting connections. · Risk of fire, explosion, or asphyxiation if improper
venting setup. · Risk of fire, do not allow loose materials or insulation
to contact vent pipe. Remove insulation to allow installation of thimble and maintain clearances to
combustible materials.

Allowable Snorkel Installation
A snorkel is permitted for use on installations where additional vertical rise is required on the exterior of the building. Refer to the table for the approved models. Note – The use of a snorkel does not reduce the minimum required venting or termination clearances. Note – If there is a soffit above the snorkel termination the supplied heat deflector must be installed. Trimming the length may be required to fit correctly.

Manufacturer Trade Name

ICC

EXCELDirect

M&G Dura-Vent Direct Vent Pro

Selkirk

DIRECT-TEMP

Model #
ST14 ST36
58DVA-SNK14 58DVA-SNK36
5DT-ST14

Framing and Installation
Mantel Clearance
First determine what mantel height or depth you would like and use the graph to determine the minimum corresponding dimension. Mantel graph dimensions are measured from the opening of the appliance. It is acceptable to install a combustible mantel over top of the non-combustible board.

TV Clearances
Use of the Cool Surface System is highly recommended when mounting a TV or delicate artwork above the appliance. If the system is not desired, some considerations must be made to ensure above objects are protected from the heat. A mantel is recommended for heat protection.
There is no guarantee that the temperature will not harm the longevity of your TV. Make sure to consult your TV manufactures specifications to find the maximum allowable operating temperature. Since every home and installation is unique, temperatures should be verified at the time of install. A TV should not be installed if temperatures exceed the manufacturers maximum allowable temperature.
Important Note
While not strictly necessary,
it is STRONGLY RECOMMENDED to install a mantel
when installing a TV above the Fireplace. Always maintain minimum mantel clearances. (As seen above.)
At a minimum, the mantel depth should be equal to the total depth of the TV including the wall mount.
it is recommended to exceed the minimum mantel depth by 1-2 inches.
| 31

Venting
Vent Termination Restrictions & Clearances

DE B
L

O H

C

B

Fixed

B

F

Closed

Openable

Fixed Openable Closed

G

B

AJ

M K

Termination Cap

Air Supply Inlet G Gas Meter

I
Restriction Zone
(Termination not allowed)

N G
A

Letter A B C
D
E F G H
I

Canadian Installation 1

US Installation2

12 in (30 cm)

12 in (30 cm)

9 in (23 cm)

12 in (30 cm)*

24 in (61 cm)

24 in (61 cm)

12 in (30 cm)*

4 in (10.2 cm)

3 ft (91 cm) within a height of 15 ft (4.5 m) above the meter/
regulator assembly

3 ft (91 cm) within a height of 15 ft (4.5 m) above the meter/
regulator assembly*

3 ft (91 cm)

3 ft (91 cm)*

Description
Clearance above grade, verandah, porch, deck, or balcony. Clearance from window or door that may be opened.
Clearance from permanently closed window (to prevent condensation). Vertical clearance to ventilated soffit located above the terminal, within a horizontal distance of 2 ft (60 cm) from center line of terminal. Clearance to unventilated soffit. Clearance to outside corner. Clearance to inside corner. Clearance to each side of center line extended above meter/regulator assembly.
Radial clearance around service regulator vent outlet.

J

12 in (30 cm)

9 in (23 cm)

Clearance to non-mechanical air supply inlet to building, or the combustion air inlet to any other appliance.

K

6 ft (1.83 m)

3 ft (91 cm) above if within 10 Clearance to mechanical air supply inlet.

ft (3 m) horizontally

L

7 ft (2.13 m)t

7 ft (2.13 m)*t

Clearance above paved sidewalk or paved driveway located

on public property.

M

24 in (61 cm)+

Clearance under verandah, porch, deck, or balcony.

N

12 in (30 cm)*

Clearance horizontally to any surface (such as an exterior

wall) for vertical terminations.

O

12 in (30 cm)

Clearance above roof line for vertical terminations.

1 In accordance with the current CSA B149, Natural Gas and Propane Installation Code. 2 In accordance with the current ANSI Z223.1 NFPA 54, National Fuel Gas Code.

  • t

These numbers A vent shall not

are only estimates. terminate directly above

a

side

walk

or

paved

driveway

that

is

located

between

two

single

family

dwellings

a+nPdeirtmseitrtveedsobnolythifdvweerallnindgash., porch, deck, or balcony is fully open on a minimum of two sides beneath the floor.

Clearances are in accordance with local installation codes and the requirements of the gas supplier.

32 |

Vertical Termination
1. Check venting clearances and termination restrictions for required clearances to combustibles when passing through ceilings, walls, roofs, enclosures, attic rafters, or other nearby combustible surfaces. Do not pack air spaces with insulation.
2. Set the fireplace in the desired location. Drop a plumb bob down from the ceiling to the fireplace flue exit and mark the location where the vent will penetrate the ceiling. Drill a small hole at this point. Next, drop a plumb bob from the roof to the hole and mark the spot where the vent will penetrate the roof. Determine if ceiling joists, roof rafters, or other framing will obstruct the venting system. Relocate the fireplace or offset the venting to avoid cutting load bearing members.
3. To determine the length of pipe required, measure room height, ceiling thickness, and vertical rise in an attic or second story. Firestops are required at each floor level beyond the first floor ceiling support/wall thimble cover or cathedral ceiling support box. If an offset is required to avoid obstructions, use a pair of 45 degree elbows. For proper support, use elbow straps with offsets. Use wall straps for long vertical runs. Attic insulation shield is required in attic.
4. Measure roof pitch. Select the proper flashing and storm collar and determine the height above the roof (see Table). A non-corrosive pipe material must be used for all exterior pipe lengths. Seal nail heads with silicone.

Elbow Strap

Vertical Termination Storm Collar
Flashing
Roofing nails

Roof Pitch
Flat to 7/12 Over 7/12 to 8/12 Over 8/12 to 9/12 Over 9/12 to 10/12 Over 10/12 to 11/12 Over 11/12 to 12/12 Over 12/12 to 14/12 Over 14/12 to 16/12 Over 16/12 to 18/12 Over 18/12 to 20/12 Over 20/12 to 21/12

Minimum Height (H)

Feet

Meters

1

0.3

1.5

0.46

2

0.61

2.5

0.76

3.25

0.99

4

1.22

5

1.52

6

1.83

7

2.13

7.5

2.29

8

2.44

| 33

Venting Venting

NOTES:
1. If an offset is necessary in the attic to avoid obstructions, it is important to support the vent pipe every 3′ (914 mm) using wall straps to avoid excessive stress on the elbows.
2. Use 45° degree elbows instead of 90° degree elbows when ever possible. The 45° degree elbow offers less restriction to the flow of flue gases and intake air.

4. If the vent termination is not being attached to wood, the four wood screws provided should be replaced with material appropriate fasteners.
5. For buildings with vinyl siding, a vinyl standoff should be installed between the vent cap and the exterior wall. Attach the vinyl siding standoff to the horizontal termination. The termination attaches to the flat portion of the standoff which provides an air space between the wall and the vent termination. The air gap prevents excessive heat from possibly melting the vinyl siding.

Wall Thimble Fire Stop

Elbow

Exhaust Pipe
Combustion Air Outer Pipe

Horizontal Termination
Wall Framing

Horizontal Termination:
1. A minimum 1ft vertical section before an elbow is required when horizontally terminating with an approved venting cap.
2. Horizontal pipes must not be level. For every 12″ (305 mm) of horizontal travel there should be at least ¼” (6.4 mm) of vertical rise. Never allow the vent to run downward, as this could cause high temperatures or even present the possibility of a fire.
3. The exterior of the horizontal vent termination must not be blocked or obstructed.
34 |

6. Horizontal pipes must be supported every 3′ (914 mm). Plumber’s “all round” strap will suffice.
7. Clearances to combustibles must be maintained when running horizontal pipe. 1″ (25 mm) sides, 1″ (25 mm) bottom, 3″ (76 mm) top, and 3″ (76 mm) above elbows outside the immidiate chase.
8. Set the fireplace in the desired location. Check to determine if wall studs will be in the way when the venting system is attached. If this is the case, the location of the fireplace may have to be adjusted or the venting may have to be offset.
9. Many direct vent pipe sections are designed with special twist-lock connections. Dry fit the desired combination of pipe and elbows to the appliance adaptor.
18″ [125mm]

Venting

Wall / Ceiling Thimble

Use a OFFSET wall thimble when passing through an exterior wall or ceiling. Typically the framing hole will be 10 1/2″ x 10 1/2″ but each thimble manufacturer may vary. Installations in Canada require a wall thimble be used but they are recommended for all installations. All sealing and vapour barriers must comply with local building codes.
Use a fire stop when passing through interior joints of subsequent floors.

Manufacturer
ICC M&G Dura-Vent Selkirk Sekirk Metal-Fab

Trade Name
EXCELDirect Direct Vent Pro DIRECT-TEMP AMP DV Sure-Seal

Nominal Sizes 5″x8″&4″x6-5/8″ 5″x8″&4″x6-5/8 5″x8″&4″x6-5/8 5″x8″&4″x6-5/8 5″x8″&4″x6-5/8

Refer to the table (next page) for part numbers of commonly used parts for approved venting systems. Please visit the respective manufacturers’ website for more information.

Minimum Vent Clearances

Vertical Pipe to Studs
Above Horizontal Pipe
Horizontal Pipe Sides & Bottom Above First Elbow

1″ (25mm) all around
3″ (76 mm)
1″ (25 mm)
See right image

Venting Clearances
Clearances must be in accordance with local installation codes and requirements of the gas supplier. WARNING: Do not mix parts from different vent manufacturers’ systems. EXCEPTION TO WARNING: This product has been evaluated by Intertek using a DirectVent Pro starting collar in conjunction with other venting manufacturers. Using the DirectVent Pro starting collar is deemed acceptable and does not affect the Intertek listing of the appliance.
18″ (457mm) Minimum
Soffit / Overhang Clearance
1 1/2″ (38mm)

Above Additional Elbows

3″ (76 mm)

Termination Guard / Heat Shield required if installed in a location where the Termination could be
contacted. Refer to approved venting parts table or use Urbana #50-3266

167″ “[152 mm]

Minimum clearance above first elbow only

| 35

Power Vent

Note – The Power vent electrical connection is accessible from the outside of the unit via the cover plate. It can also be accessed from inside the unit via
the Removable control panel shown on page 17
Power vent allows for venting installations that falls outside of the venting chart on page 28 & 29. If this is required for your installation, you will need to purchase the powervent kit. 50-3883 (Horizontal Power vent) or 50-4375 (Vertical Power Vent)
(use the installation manual with the power vent kit for instruction on how to install the unit in the wall.)
Power vent Unit Connection
To connect the Powervent to your unit follow the following steps.
1. Remove Yellow Jumper on the right hand connector block.

4. Remove the cover plate over the connector block on the left hand side to expose the ground terminals. (Cover plate not shown in image below) 5. Using the diagram below connect the 5 wires from the power head to the connector block. (The power vent kit is used in multiple units. You may need to cut off existing quick connects on the wires coming into the unit.
GREEN

BLACK WHITE YELLOW YELLOW

BLACK WHITE BROWN
RED

6. Replace the cover plate for the ground connector block.
7. Reattach plate to outside of cabinet.

Remove YELLOW

BLACK WHITE YELLOW YELLOW

2. Bring in the 5 wire cable from the power Vent
3. Secure the incoming cable with the strain relief above the right hand side connector bar mounted on the plate.
36 |

Initial startup & Venting

Feet of Venting

Venting Chart
The Power vent allows the unit to be used with up to 95ft of venting. On shorter vent runs the fan voltage should be reduced. This will restrict the combustion air leading to a better flame quality and appearance. Use the chart below to set the rheostat based on your vent run. This Chart is for both NG & LP Fuel Types
95 90 85 80 75 70 65 60 55 50 45 40 35 30 25 20 15 10 5
95 96 97 98 99 100 101 102 103 104 105 106 107 108 109 110
Voltage measured at rheostat
Initial Startup (Rheostat voltage setting)
The unit comes with test ports to allow you to use a multi meter to see the voltage going to the power vent fan. You will need to set the rheostat voltage on your first initial firing of the unit.
To access the test ports, remove the screen. (see page 13) Underneath the control panel on the right hand side. You will see the rheostat. The test ports are
VOLTAGE TEST PORTS

situated above the rheostat.
Initial startup assumes you have completed the previous installation sections of this manual.
1. Verify burner switch on the side control panel is set to the ON position
I =on 0 =Off –
Powervent ON/OFF
Burner ON/OFF Remote SYNC
Inlet Outlet
2. Switch top switch to the POWERVENT Postion 3. Ensure rheostat is set to Maximum for initial startup. To do that rotate rheostat all the way anti- clockwise until a “click” is heard (that is now in the off position.) Now rotate clockwise. Just after the “click” It is at its maximum voltage. 4. Use your remote to turn on the unit. This can take up to 30 Seconds When using the Power vent. Refer to trouble shooting section of this manual on page 44 if the unit does not start) 5. When the unit is running insert your probes into the test ports dial down the voltage based on the venting chart. Once the voltage is set, you will not need to adjust the voltage again.

IMPORTANT NOTE Do not set the Rheostat below 95 volts. The pressure switch in the power vent will not activate, and your unit
will not turn on.

| 37

5×8″ Venting

38 |

M&G Duravent Direct Vent Pro
58DVA-06
58DVA-09 58DVA-12 58DVA-18 58DVA-24 58DVA-36 58DVA-48 58DVA-60 58DVA-E30 58DVA-E45 58DVA-E90 58DVA-VSS, DVA-BVS 58DVA-WT3, 58DVA-WTU3 58DVA-SC 58DVA- WFS 58DVA-FS 58DVA-IS 58DVA-WS 58DVA-VCH 58DVA-HC 46DVA-WG
58DVA-17TA 58DVA-24TA
58DVA-F6 58DVA-F12 58DVA-FF 58DVA-CFK

ICC EXCELDirect Selkirk DIRECTTEMP

Amerivent AMV DV

Metal-Fab SureSeal DV

Description

5DL6

5DT-06

5D6

6″ pipe length

5DL9 5DL1
5DL2 5DL3 5DL4

5DT-09 5DT-12 5DT-18 5DT-24 5DT-36 5DT-48

5D7
5D12
5D2 5D3 5D4

5D12 5D18 5D24 5D36 5D48

7″ pipe length 9″ pipe length 12″ pipe length 18″ pipe length 24″ pipe length 36″ pipe length 48″ pipe length

60″ pipe length

5DE45 5DE90
VSS 5WT SQSC, SC
5CS 5AS 5WS

5DT-EL45 5DT-EL90 5DT-VS/VSK 5DT-WT
5DT-SC 5DT-FS 5DT-FS 5DT-AIS 5DT-WS/B

5D45L 5D90L 5DHVS, DVSK 5DWT 5DSC
5DFSP 5DAIS12, AIS36
5DWS

5D45L 5D90A, 5D90L
5DVS 5DWT, 5DWT11
5DSC 5DFSH 5DFS, 5DSPFS 5DIS 5DWS

30° elbow 45° elbow 90° elbow Vinyl siding standoff/sheild Wall thimble Storm collar Wall Fire stop Ceiling Fire stop Attic Insulation Shield Wall strap/support/band

5SVT

5DVT

High wind vertical termination

5HT

5DT-HC

5DHCS

5DHT

High wind horizontal termination

HTS

4DHWS

8DVTS

Wind / Heat Shield

5DAL

3″ to 10″ pipe, adjustable

5DLA30

11″ to 17″ pipe, adjustable 17″ to 24″ pipe, adjustable 16.5″ to 29″ pipe , adjustable

5DLS1

5DLS2

6EFA

5DT-AF6

5DF

1 7/8″ to 9″ slip length pipe

1 7/8″ to 21″ slip length pipe

5DF

Flashing, 0/12 to 6/12 roof pitch

6EFB

5DT-AF12

5DF12

5DF-12

Flashing, 7/12 to 12/12 roof pitch

6EF
4MF v

5DFT

Flat Roof Flashings Masonary Flashing

4″ X 6-5/8″ Venting

M&G Duravent Direct Vent Pro
46DVA-06

ICC

Selkirk

EXCELDirect DIRECT-TEMP

4DL6

4DT-06

46DVA-09 46DVA-12 46DVA-18 46DVA-24 46DVA-36 46DVA-48 46DVA-60 46DVA-E30 46DVA-E45 46DVA-E90 46DVA-VSS, DVA-BVS 46DVA-WT, 46DVA-WTU 46DVA-SC 46DVA-WFS 46DVA-FS 46DVA-IS 46DVA-WS 46DVA-VCH 46DVA-HC 46DVA-WG 46DVA-VWG

4DL9 4DL1
4DL2 4DL3 4DL4
4DE45 4DE90
VSS 4WT SQSC, SC
4CS 4AS 4WS 4SVT 4HT 4HTS 4SVTS

4DT-09 4DT-12 4DT-18 4DT-24 4DT-36 4DT-48
4DT-EL45 4DT-EL90 4DT-VS/VSK 4DT-WT
4DT-SC 4DT-FS 4DT-FS 4DT-AIS 4DT-WS/B
4DT-HC

46DVA-17TA 46DVA-24TA

4DLA30

Amerivent AMV DV
4D7
4D12
4D2 4D3 4D4
4D45L 4D90L 4DHVS, DVSK 4DWT 4DSC
4DFSP 4DAIS12, AIS36
4DWS
4DHCS 4DHWS

Metal-Fab Description Sure-Seal DV*

4D6

6″ pipe length

7″ pipe length

9″ pipe length

4D12

12″ pipe length

4D18

18″ pipe length

4D24

24″ pipe length

4D36

36″ pipe length

4D48

48″ pipe length

60″ pipe length

30° elbow

4D45L

45° elbow

4D90A, 4D90L 90° elbow

4DVS

Vinyl siding standoff/sheild

4DWT, 4DWT11 Wall thimble

4DSC

Storm collar

4DFSH

Wall Fire stop

4DFS, 4DSPFS Ceiling Fire stop

4DIS

Attic Insulation Shield

4DWS

Wall strap/support/band

4DVT 4DHT

High wind vertical termination High wind horizontal termination

8DVTS

Horizontal Wind / Heat Guard

Vertical Wind Guard

5DAL

3″ to 10″ pipe, adjustable

11″ to 17″ pipe, adjustable

17″ to 24″ pipe, adjustable

16.5″ to 29″ pipe , adjustable

4DLS1

1 7/8″ to 9″ slip length pipe

46DVA-F6 46DVA-F12 46DVA-FF 46DVA-CFK 46DVA-KCA 46DVA-KCB 46DVA-KCC

4DLS2 6EFA 6EFB 6EF 4MF 4CA6 4CA7 4CA8

4DT-AF6 4DT-AF12
4DT-CCKA 4DT-CCKB

4DF 4DF12
4DRCKA

5DF 5DF-12 5DFT

1 7/8″ to 21″ slip length pipe Flashing, 0/12 to 6/12 roof pitch Flashing, 7/12 to 12/12 roof pitch Flat Roof Flashings Masonary Flashing Chimney Conversion Kit A [USA only] Chimney Conversion Kit B [USA only] Chimney Conversion Kit C [USA only]

*When using Metal-Fab Sure Seal a Duravent Appliance Adaptor, part #4DDA, is required

| 39

Log Setup Guide

Step 1

Log 1

Step 2

Log 2

Step 3

Log 3

Step 4

Log 4

Step 5
Be careful not to obstruct the burner

Log 5

Step 6

Log 6

40 |

Log Setup Guide

Step 7

Log 7

Step 8

Log 8

Step 9
Cover the perforated area with ember wool.

Ember Wool

Step 10
Fill remaining space with vermiculite keeping clear of the venturi adjustment hatch.

Vermiculite

Step 11
Test the burner and adjust venturi as needed. Afterwards cover the hatch with vermiculite.

Step 12
Disperse coals to your preference.

Coals

Step 13
Press glass intermittently along the perimeter of the ember wool

Glass

Completed Log Set

| 41

Flame Appearance
42 |

Parts List

50-4399 U33T Baffle

50-4400 U33/U33T Burner only 50-4401 U33/U33T PEM bracket

50-4402 U33/U33T Glass Bumper Set (L & r)

50-4319 U33T Safety Screen

50-4164 U33 Glass

50-3887 IFC Urbana

50-3888 – PF2 WiFi Ready Transmitter

50-2682 – SIT 885 VALVE W/ STEPPER MOTOR (NG)

50-4056 Urbana ipi pilot assembly

50-3892 – Urbana Rocker Switch

50-3518 ifc reset switch

| 43

Parts List

50-4463 Horizontal liner – side 50-4464- Horizontal Liner – Rear

50-4408- Power vent Rheostat Assembly

50-3837 – SUCTION cup HANDLE (1 PC)

50-4279 – Glass hand knob (metal)

Gaskets U33T Firebox Braided Gasket single side U33/U33T Control panel Gasket U33/U33T Bulkhead Gasket

Part numbers #50-4409 #50-4410 #50-4411

Wire Harnesses ProFlame 2 IFC Wire Harness

Part Numbers #50-3030

44 |

Troubleshooting

Problem Burner doesn’t turn on

Cause IFC ON/OFF circuit is OPEN
Remote signal not being received

No call for heat Unresponsive IFC

Problem with pilot

Pilot not attempting to

No call for heat

spark

Locked out IFC Power vent Power vent (PV) circuit is CLOSED

Spark signal interruptted

Pilot flame not lighting or

Air in pilot gas line

weak flame (has spark at hood) Not enough gas pressure

Pilot flame not staying lit

7 continuous days with no burner operation Problem with flame sensor circuit

Flame dropping out (visual flame problems)

Exhaust Restrictor Setting Improper fireplace settings

Weak or irratic pilot flame Environmental conditions (windy)

Flame dropping out (no visual flame problems)

Environmental conditions (extreme cold) Problem with safety circuit

Solution Ensure ON/OFF circuit is complete (check with multimeter)
Ensure IFC is receiving remote commands (audible beeps) *Remote commands may need to be repeated
Ensure heat has been called for Ensure IFC is working correctly
audible beeps confirms IFC is getting power
Ensure pilot flame is operational Ensure heat has been called for Reset IFC Ensure PV system is working Ensure complete sparker circuit
Purge pilot gas line Ensure gas is reaching pilot
Re-start fireplace using remote Ensure healthy flame rectification
Ensure correct exhaust restriction setting Ensure proper fireplace settings
Ensure pilot flame is healthy Fireplace adjustment may be necessary
Use “Continuous Pilot” mode (CPI) Ensure safety system is functioning correctly

Check (In order of likeliness) Check the ON/OFF switch, confirm “-” symbol is pressed down Check for continuity across burner switch Check for continuity across timing relay terminal A and B (see “Safety Circuit System”) Re-sync remote Weak or dead remote batteries Check reciever antenna is in correct location (see “Fireplace Control Panel”) Check for red blinking light on IFC (see “IFC locked out” below) Check thermostat setting is below set point Check third party fireplace control Check circuit breaker Check for 120VAC at IFC Check IFC fuse Check for red blinking light on IFC (see “IFC error” troubleshooting section See “Pilot flame not lighting..” below Check thermostat setting is below set point Check third party fireplace control See “Unresponsive fireplace” below See “Fireplace unresponsive” below Check electrode rod not shorting out on burner platform – adjust rod only if necessary Check electrode wire not shorting out (especially at aluminum pilot line) Check orange electrode wire has firm connection at IFC Check pilot electrode orientation to pilot hood – should be no more than 1/4″ away May take a few ignition cycles for gas to self-purge (may need to hard reset IFC after cycles) Check gas inlet supply and pressure (see “Gas Connections”) Check for complete wiring connections at valve (look for faux connections) Check pilot is set-up for correct fuel-type Check for pilot flame obstructions (typically burner media) Check for debris in pilot line at pilot head (typically propane units) Check pilot flame adjustment screw on valve Check for pilot line leak – do you smell gas? This is normal Ensure sensor hook is glowing bright red Check for healthy pilot; ensure sensor hook is fully engulfed in flame Check sensor hook is not touching pilot hood Check white sensor wire has firm connection with IFC Check sensor hook for corrosion, film, or debris Check pilot for healthly ground (check pilot hood continuity) See “Venting Configuration” Check exhaust restrictor setting; see “Venting Configuration” Check venting configuration is approved Check for venting obstructions (including at termination cap) Check primary air setting; see “Primary Air Adjustment” Check flame sensor circuit; see “Pilot flame not staying lit” Check for approved high-wind termination cap Check for proper fireplace settings (see above) Adjust exhaust restrictor only if necessary This will help the fireplace establish draft when freshly turned on Review safety system; see “Safety Circuit System” Check monitored fan(s) are functioning at a decent speed Check for complete sail switch operation Check for continuity across sail switch terminals A and B (see “Safety Circuit System”) Check monitored fan(s) are functioning at a decent speed Check for complete sail switch operation

| 45

Troubleshooting

Flame cycling on/off (irrating clicking)

Not enough gas supply Sail switch(s) fluttering

Flame lifting

Too much primary air Exhaust restrictor setting Problem with venting system

Flame weaving, bending or uneven (some is normal)

Input rate too high Trouble establishing draft (weather related) Poor firebox seal

Uneven secondary air distribution

Incorrect media placement

Blue flames (excessive) Rich flames (excessive)

Leaking burner Fireplace is warming up Too much primary air
Exhaust restrictor setting Not enough primary air
Improper exhaust restrictor setting Problem with venting system

Incorrect media placement

Incorrect gas input rate

Glass fogs on start-up Glass gets hazy over time Fireplace gets excessivly hot

Condensation is formed on start up Additives in gas accumulates on glass Chase construction obstruction

Material encroaching on minimum clearances
Problem with venting system
Exhaust restrictor setting Incorrect gas input rate

IFC locked out (flahsing red light)

Pilot ignition sequence timed out Fireplace lost gas supply Problem with safety circuit system (flame shuts off after 10-20 minutes)

Fireplace unresponsive

IFC confused No power to fireplace
Blown IFC fuse

IFC locked out

Ensure proper gas flow and pressure Ensure pilot is operational Ensure proper sail switch operation
Decrease primary air by closing air shutter (venturi) Improper exhaust restrictor setting Ensure venting system is properly set-up
Ensure correct gas orifice size and manifold pressure Use “Continuous Pilot” mode (CPI) Ensure complete seal at glass braided gasket
Ensure firebox sealed
Ensure burner platform is secured
Ensure even air slot height around burner Back and forth warping of diffuser mesh (U70 NG models) position logs around arms of burner
Ensure burner is sealed Flames will yellow as fireplace heats up Decrease primary air by closing air shutter (venturi)
Improper exhaust restrictor setting Increase primary air by opening air shutter (venturi) Remove venturi box covers for even more primary air (NG) Adjust exhaust restrictor setting Ensure venting system is properly set-up
Adjust burner media
Ensure gas input spec’s match rating label
Use “Continuous Pilot” mode (CPI) Use “Continuous Pilot” mode (CPI) Ensure all installation spec’s are met Ensure no air flow obstructions Ensure all appropriate heat shields are installed Ensure all installation spec’s are met
Ensure venting system is properly set-up
Exhaust restrictor setting too high Ensure gas input spec’s match rating label
Ensure healthy pilot operation Ensure proper gas flow and pressure Ensure safety system is functioning correctly

Check for continuity across sail switch terminals A and B (see “Safety Circuit System”) Check fuel supply and gas test ports (see “Gas Connections”) See “Pilot flame not staying lit” Check for weak fan (monitered) – See above Ensure sail paddle is in direct air flow Ensure cooling fan is properly mounted on isolators; fan must be level Ensure sail switch body is secured in proper position See “Adjusting Primary Air Setting” See “Venting Configuration”; adjust only if necessary Check for approved high-wind termination cap Check venting configuration is approved Check for leaks in venting system See rating label for details This will help the fireplace establish draft when freshly turned on
Ensure all hand knobs are tight – ensure upper clamps are in correct slot location Check for dirt or particles sticking to strips; use denatured alcohol to clean Check for damaged fiberglass perimeter tape
Check for missing or stripped screws Check for warping in burner platform (when installed) Check for unsettled burner platform (sitting on a screw, liner clip, or weld build up) This is normal
Check for logs/rocks covering air slots
Check for foreign burner media Visually inspect burner for leaks; replace if necessary – DO NOT TEST WITH OPEN FLAME This is normal See “Adjusting Primary Air Setting” Poor air shutter seal on venturi box See “Venting Configuration”; adjust only if necessary See “Adjusting Primary Air Setting” Check that the venturi box covers are removed (LP) See “Venting Configuration”; adjust only if necessary Check for approved high-wind termination cap Check venting configuration is approved Check venting system for leaks Check log positioning Check burner media quantity (should be one layer deep) Check for obstructed seconard air slots around burner Check gas inlet pressure Check gas manifold pressure (with unit running) Check gas orifice matches rating label for correct fuel type This is normal, more so in damper climates This will reduce the build-up rate; clean as necessary Ensure air intake and heat release areas are at or above minimum spec Check for foreign objects blocking air intake and heat release (even a relaxing pet) Check installation section for further details Check installation section for further details Ensure there’re no foreign objects on or above the unit within the chase Check venting configuration is approved Check for venting obstructions Reduce exhaust restriction Check gas inlet pressure Check gas manifold pressure (with unit running) Check gas orifice matches rating label for correct fuel type See “Pilot not lighting..” Check gas inlet supply and pressure Check monitored fan(s) are functioning at a decent speed

Soft reset IFC Hard reset IFC Ensure the fireplace is seeing 120VAC
Replace IFC fuse with exact replacement
Reset IFC

Press reset botton on fireplace switch panel and re-sync remote (tool may be required) Cut power to IFC (could use circuit breaker) and reconnect Check circuit breaker Do any fireplace features work? If so, fireplace has power Check for 120VAC at the IFC Check for bare electrical connections Check for electrical short in top light box Was there a recent power surge? See “IFC locked out” for possible causes

46 |

Wiring Diagram

U33 WIRING DIAGRAM SCHÉMA DE CÂBLAGE

120 VAC

Jumped for normal DV operations. Remove Jumper if using Powervent

Circuit only used with either 50-3883 Horizontal Power Vent
50-4375 Vertical Power Vent
WIRE FROM POWERVENT FIL DE L’ÉVENT ÉLECTRIQUE

/ veilleuse

/ contrôleur IFC

BATTERY BACKUP BATTERIE DE SECOURS

/ vanne

/ antenne
Power Vent Switch interrupteur de ventilation électrique
/ interrupteur du brûleur
/ réinitialisation

POWER VENT FAN CONTROL
contrôle du ventilateur de ventilation électrique
TEST PORTS ORIFICES D’ESSAI

| 47

Installation Reference Guide

Please fill in and retain this information card for your future reference.
Go to www. urbanafireplaces.com/warranty to fill in your warranty registration card.

NAME OF DEALER:


ADDRESS: _____



PHONE:___

NAME OF INSTALLER:


ADDRESS: _____



PHONE:___

MODEL:____ SERIAL NUMBER: DATE OF PURCHASE: _____ (dd/mm/yyyy)

DATE OF INSTALLATION:___(dd/mm/yyyy)

NATURAL GAS (NAT)

PROPANE(LPG)

INLET GAS PRESSURE:_in wc MAIN BURNER ORIFICE:__# DMS PILOT ORIFICE #_OR____in diam. INSTALLER’S SIGNATURE:


48 |

U R B A N A LUXURY FIREPLACES

Warranty Warranty
WARRANTY INFORMATION

Sherwood Industries Ltd. (“Sherwood”) hereby warrants, subject to the terms and conditions herein set forth, this product against defects in material and workmanship during the specified warranty period starting from the date of original purchase at retail. In the event of a defect of material or workmanship during the specified warranty period, Sherwood reserves the right to make repairs or to assess the replacement of a defective product at Sherwood’s factory. The shipping costs are to be paid by the consumer. All warranties by Sherwood are set forth herein and no claim shall be made against Sherwood on any oral warranty or representation.
Conditions
A completed warranty registration must be submitted to Sherwood within 90 days of original purchase via the online warranty registration page or via the mail-in warranty registration card provided. Have the installer fill in the installation data sheet in the back of the manual for warranty and future reference.
This warranty applies only to the original owner in the original location from date of install.
The unit must have been properly installed by a qualified technician or installer, and must meet all local and national building code requirements.
The warranty does not cover removal and re-installation costs.
Sherwood Industries Ltd. reserves the right to make changes without notice.
Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either directly or indirectly caused by improper usage, operation, installation, servicing or maintenance of this appliance.
A proof of original purchase must be provided by you or the dealer including serial number.

Exclusions An expanded list of exclusions is available at www.urbanafireplaces.com/warranty.html This warranty does not cover:
Damage as a result of improper usage or abuse. Damage caused from over-firing due to incorrect setup or tampering. Damage caused by incorrect installation. Any discoloration of the safety screen mesh.
To the Dealer Provide name, address and telephone number of purchaser and date of purchase. Provide date of purchase. Name of installer and dealer. Serial number of the appliance. Nature of complaint, defects or malfunction, description and part # of any parts replaced. Pictures or return of damaged or defective product may be required.
To the Distributor Sign and verify that work and information are correct.
Sherwood Industries Ltd. 6782 Oldfield Road, Victoria, BC . Canada V8M 2A3 Online warranty registration: www.urbanafireplaces.com/product-registration/

Category
Parts 1 (unit serial number required) Firebox Liner Panels 2 Firebox Burner Ceramic Logs 3 Ceramic Glass 4 Door Assembly Exterior Panels (excluding finish) 5 Electrical Components Labour

One Year

Two Year

Limited Lifetime (7yr)

Up to 5 years

1 Whereas warranty has expired, replacement parts will be warrantied for 90 days from part purchase date. Labour not included. Unit serial # required. 2 Excluding damage to the finish caused by improper setup of the appliance, or color changes. 3 Log set and panels excludes wear and tear or breakage caused by cleaning or service. 4 Glass is covered for thermal breakage. Photos of box, inside of door, and unit serial # must be supplied for breakage due to shipping. 5 Exterior Surface finishing covers plating, enamel or paint and excludes colour changes, chipping, and fingerprints. Travel costs not included.
July 2022

MANUFACTURED BY: SHERWOOD INDUSTRIES LTD.
6782 OLDFIELD RD. SAANICHTON, BC, CANADA V8M 2A3
www.urbanafireplaces.com NOV 2023 C-16923

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