Urban Fireplaces 810-2510 Meteor Fire Pit Grill Cosmo Fire Pit Owner’s Manual
- June 6, 2024
- Urban Fireplaces
Table of Contents
Urban Fireplaces 810-2510 Meteor Fire Pit Grill Cosmo Fire Pit
Zenith Fire Pit Grill
(Models 810-2510)
Meteor Fire Pit Grill
(Models 810-1510)
Cosmo Fire Pit
(Models 810-4558)
Outdoor Fire Appliances
OWNER’S MANUAL
Installation And Operating Instructions
We recommend that our products be installed and serviced by professionals who
are certified in the U.S. by NFI (National Fireplace Institute).
www.nficertified.org
SAVE THIS OWNER’S MANUAL FOR FUTURE REFERENCE
PLEASE READ THIS ENTIRE OWNER’S MANUAL BEFORE YOU INSTALL AND USE YOUR NEW FIRE PIT OR FIRE GRILL.
If this outdoor appliance is not properly installed, a house fire may result. To reduce the risk of fire, follow the installation instructions. Failure to follow these instructions can result in property damage, bodily injury, or even death.
Designed to ASTM C1055
CONTACT LOCAL AUTHORITIES WITH JURISDICTION (BUILDING DEPARTMENT or FIRE OFFICIALS), ABOUT PERMITS REQUIRED, RESTRICTIONS AND INSTALLATION INSPECTION IN YOUR AREA.
CALIFORNIA PROP 65
WARNING: This product can expose you to chemicals including carbon monoxide which is known to the State of California to cause cancer, birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov.
Introduction
Thank you for purchasing a Zenith Fire Pit Grill, Meteor Fire Pit Grill, or
Cosmo Fire Pit from HearthStone Quality Home Heating Products, Inc.
This appliance will provide years of outdoor memories and enjoyment. We trust
that you will appreciate the quality of this product.
Your Fire Pit can burn very hot, and can produce a large amount of heat and
open flame. Getting accustomed to and managing the size of the fire is very
important to the safe operation of this appliance.
Please read this manual in its entirety. Its purpose is to familiarize you
with your outdoor appliance safe installation, operation, and maintenance. It
contains extremely important information so keep it handy and refer to it
often.
A qualified heating technician may need this owner’s manual as a reference
when installing this appliance in your designated or desired location. There
are national, state, and local building codes that direct the technician on
how to install your appliance.
These codes stipulate the dimension and clearances to combustible surfaces.
The codes exist to reduce the risk of fire. Failure to follow these
instructions can result in fire, property damage, bodily injury, and even
death.
Install the appliance in a safe, open area, away from traffic flow, doors, and
breezeways. If possible, try to install the appliance with room for access
from all directions. It is extremely important to install this appliance with
the proper clearance from combustible surfaces. As a general rule, keep
furniture, wood, paper, and other combustibles at least 10 feet (3.05 m) away
from the appliance.
Never install the appliance in or near a storage location for gasoline,
kerosene, charcoal lighter fluid or any other flammable liquids. Flammable
liquids should be kept at a minimum distance of 50 feet (15.25 m) from this
appliance.
- SAFETY NOTICE:
AN IMPROPERLY INSTALLED APPLIANCE CAN RESULT IN A HOUSE FIRE. FOR YOUR SAFETY, CAREFULLY FOLLOW THE INSTALLATION DIRECTIONS. CONTACT LOCAL BUILDING OR FIRE OFFICIALS ABOUT RESTRICTIONS AND INSTALLATION INSPECTION IN YOUR AREA.
The safety of your appliance will depend on many factors, some of which include: distance to combustible objects, correct ventilation, and adequate maintenance. Should you have any questions, do not hesitate to contact your dealer for additional information.
Contact your dealer for any necessary warranty service.
This Zenith Fire Pit Grill, Meteor Fire Pit Grill, and Cosmo Fire Pit are warranted by:
HearthStone Quality Home Heating Products, Inc® 317 Stafford Ave. Morrisville,
Vermont 05661, USA
www.hearthstoneoutdoor.com
Codes
When you install your Fire Pit, it is imperative that you adhere to all
Federal and local codes. Obtain these codes from either of the following
sources:
American National Standards Institute, Inc. (ANSI) 1430 Broadway New York, NY
10018
www.ansi.org
National Fire Protection Association, Inc. (NFPA) Battery March Park Quincy, MA 02269 www.nfpa.org
Safety Information
Read and understand this Owner’s Manual thoroughly before installing and using this fire pit.
Make sure to install your appliance:
- According to the manufacturer’s recommendations
- In accordance with all applicable codes
- With the proper clearances in all directions
When using your appliance, follow these safety precautions:
-
Never modify this appliance in any way.
-
Never burn painted or treated wood in this appliance.
-
DO NOT BURN GARBAGE. Never burn garbage or trash, colored or glossy paper, solvents, plywood, artificial logs, cardboard, or driftwood, in this appliance.
-
DO NOT BURN FLAMMABLE FLUIDS.
-
DO NOT USE EXCESS CHEMICALS OR FLUIDS TO START THE FIRE. If necessary, ONLY use charcoal lighter fluid to ignite charcoal briquettes. Never use gasoline, kerosene, or other flammable fluids to start or invigorate the fire. These fuels will cause dangerous burning conditions in the appliance. Keep all such materials away from the stove when not in use.
WARNING: Any excess fluids applied to saturate wood or charcoal briquettes could leak down through the seams of the cast iron and initiate a burning flame outside of the fire bowl.
Use any such approved accelerants sparingly and only as intended by the manufacturer. -
Never over-fire your appliance.
Other safety guidelines:
- Keep all combustible items such as furniture, clothing, and other items, at least 10 feet (3.05 m) from the appliance.
- Keep a fire extinguisher handy. We recommend the type rated “A B C.”
- You may also wish to keep a pail of sand nearby to cast over open flame.
- If a water hose is used to put out a potentially hazardous fire the nozzle should be set to ‘spray’ and not to ‘stream’, and care should be taken to apply water to area of fire directly, and avoid excess overspray on hot iron for the risk of generating steam or potentially cracking the iron.
- Dispose of ashes properly in a non-flammable, sealing receptacle rated for ash disposal. Be sure to place the receptacle on non-combustible materials during and after ash transfer until the material and container are cool. See page 8.
- Keep children and pets away from the appliance when it is burning; they could be seriously injured by touching a hot appliance.
Periodic Checklist
Perform each of these tasks at the specified intervals.
At the End of Every Week:
- Empty ashes from the fire bowl, sooner if the fire bowl is full.
At the Beginning of Every Other Month:
- Depending upon frequency of use of the appliance, visually inspect the appliance for signs of damage from use or from the environment.
- Check stability of the fire bowl on the base, and visually check the base for signs of damage from use or from the environment.
At the End of Every Season:
- Clean all ash from the fire bowl.
- Wash and clean any cooking surfaces.
- Perform a visual inspection of all components for signs of wear and tear, damage, and general condition.
- Move appliance to indoor storage location, or install a proper all-weather cover.
Emergency Procedures
If the fire is burning uncontrollably or for another reason needs to be immediately extinguished it is recommended to utilize a TYPE A B C fire extinguisher and/or disperse a pail of sand to bury any remaining embers.
Use of water to extinguish the fire is also acceptable, and water should be sprayed gently over the flame and coal bed (not a forceful stream). Applying water could result in damage to the appliance (depending on temperatures and conditions of the fire) and can also cause staining and secondary damage to the installation location as water and ash will migrate through the joints of the appliance, down the base, and onto the earth, stone, or concrete below (and beyond).
SPECIFICATIONS
Zenith Fire Pit Grill
Fire Bowl Capacity : 4.3 cubic feet
Maximum Recommended Log Length: Up To 24” (61 cm).
Zenith Weight: 400 lbs. (182 kg) including the following Fire bowl, 160 lbs. (73 kg) Fire grate & plug, 15 lbs. (7 kg) Zenith base, 145 lbs. (66 kg) Combination cooking ring, 80 lbs. (36 kg)
Material / Finish:
Fire bowl – Cast iron / High temp. coating
Fire grate – Cast iron / High temp. coating
Center plug – Cast iron / High temp. coating
Zenith base – Steel / Powder coating
Cooking ring – Food grade enamel
Meteor Fire Pit Grill
Fire Bowl Capacity : 4.3 cubic feet
Maximum Recommended Log Length: Up To 24” (61 cm).
Meteor Weight:
315 lbs. (142 kg) including the following
Fire bowl, 160 lbs. (73 kg)
Fire grate & plug, 15 lbs. (7 kg)
Meteor base, 60 lbs. (27 kg)
Combination cooking ring, 80 lbs. (36 kg)
Material / Finish:
Fire bowl – Cast iron / High temp. coating
Fire grate – Cast iron / High temp. coating
Center plug – Cast iron / High temp. coating
Meteor base – Cast Iron / High temp. coating
Cooking ring – Food grade enamel
ZENITH FIRE PIT GRILL
WITH COMBINATION COOKING RING 810-2510 + 91 2-3840 + 912-3841
METEOR FIRE PIT GRILL
WITH COMBINATION COOKING RING 810-1510 + 912-3840 + 912-3841
Cosmo Fire Pit
Fire Bowl Capacity: 2 cubic feet
Maximum Recommended Log Length: Up To 18” (46 cm).
Meteor Weight:
121 lbs. (55 kg) including the following
Fire bowl, 72 lbs. (33 kg)
Fire grate, 23 lbs. (10 kg)
Cosmo base, 26 lbs. (12 kg)
Material / Finish:
Fire bowl – Cast iron / Enamel
Fire grate – Cast iron / Enamel
Cosmo base – Cast Iron / Enamel
Individual Components
Zenith & Meteor fire pit grills:
ZENITH/ METEOR FIRE BOWL
CAST IRON, HIGH TEMP. FINISH
COSMO FIRE PIT
ZENITH/ METEOR FIRE GRATES
CAST IRON, HIGH TEMP. FINISH
ZENITH/ METEOR PLUG
CAST IRON, HIGH TEMP. FINISH
METEOR BASE
CAST IRON, HIGH TEMP. FINISH
ZENITH BASE
STEEL, POWDER COAT FINISH
Cosmo fire pit:
COSMO FIRE BOWL
ENAMELED CAST IRON
COSMO BASE
ENAMELED CAST IRON
COSMO FIRE GRATE
ENAMELED CAST IRON
Cooking Ring Options
Customize your fire pit with optional cooking rings, transforming your fire pit into an amazing grill, as well as a showpiece for your gatherings! Choose from 3 different cooking surfaces to create your ideal cooking experience. Cooking rings components are sold as accessories in 2-piece sets as shown.
Assemble 4 quarters to create a cooking ring. The ring sits on top of the fire bowl to provide a place to cook while gathered around your fire pit. Order 2 cast iron sets to make a complete cooking ring.
The grill quarters are made from heavy cast iron with excellent heat
retention. They’re good for searing meats to seal in flavor while cooking over
an open flame.
The griddle quarters provide a flat cast iron cooking surface with the
versatility of a frying pan.
Both the grill and griddle quarters are finished with a durable food grade
enamel. The hard finish is safe for stainless steel cooking and cleaning
utensils The soapstone grill stones are solid pieces of soapstone with
superior heat retention. Cook meats and veggies evenly without flare-ups. The
2- piece set will cover one grill quarter. A full cooking ring is required to
use the soapstone grill stones.
CAST IRON GRILL QUARTERS
2-PIECE SET: 912-3840
CAST IRON GRIDDLE QUARTERS 2-PIECE SET : 912-3841
SOAPSTONE GRILL STONES
2-PIECE SET : 1141-380
GRIDDLE COOKING RING
4 GRIDDLE QUARTERS: 912-3841 x2
GRILL COOKING RING
4 GRILL QUARTERS : 912-3840 x2
COMBINATION COOKING RING
2 GRILL QUARTERS : 912-3840 x1
2 GRIDDLE QUARTERS : 912-3841 x1
COMBINATION COOKING RING WITH
SOAPSTONE GRILL STONES
2 GRILL QUARTERS : 912-3840 x1
2 GRIDDLE QUARTERS : 912-3841 x1
SOAPSTONE GRILL STONES : 1141-380 x1
Installation
Unpacking
HearthStone packages your Fire Pit with the greatest care so that it ships safely. Under certain circumstances, however, damage may occur during transit and handling. When you receive the appliance, carefully unpack and inspect the castings all accompanying parts. Ensure that all parts are included per the parts list. If any parts are damaged or missing, please contact your authorized HearthStone dealer immediately.
Pack List
Zenith Fire Pit Grill 810-1510: Owner’s Manual, Fire Bowl, Center Plug,
Fire Grates, Zenith Base, Griddles/Grilles (if ordered), Hardware (See the
Specifications and Cooking Ring Options sections for visual parts lists)
Meteor Fire Pit Grill 810-2510: Owner’s Manual, Fire Bowl, Center Plug,
Fire Grates, Meteor Base, Griddles/Grilles (if ordered), Hardware (See the
Specifications and Cooking Ring Options sections for visual parts lists)
Cosmo Fire Pit 810-4558: Owner’s Manual, Fire Bowl, Fire Grate, Meteor
Base, Hardware (See the Specifications sections for visual parts lists)
Location: Installing Your Appliance
Choose a place to install your Fire Pit. Consider the location of your
appliance for stability, safety, and enjoyment. In general, it is better to
place your appliance in an open area away from buildings, overhanging foliage,
and combustibles or flammables.
Inspect this location to make sure that the appliance will have the required
50 ft clearance from flammable liquids and combustible materials. Examples of
flammable liquids are accelerants such as gasoline, propane, diesel fuel,
kerosene and heating oil.
Combustibles include walls, floor, deck, ceiling, and overhanging foliage,
limbs and trees. You must carefully consider the clearances to all of these
combustibles before placing and igniting your appliance.
It is recommended that your Outdoor Appliance be installed firmly at a dedicated outdoor location constructed of stone, masonry, earth or concrete. It is not recommended to install this Outdoor Appliance on any deck, wood or composite, unless a professional installation is performed by a certified dealer under the guidance of the National Fire Protection Association, with proper flooring and wall protections against radiant heat, spark and ember spillage, with overhead and lateral clearance to combustibles to be maintained as described in this manual.
Assembly: Meteor Fire Pit Grill
Carefully remove all components from the shipping materials. Install the 4x
CAP SCREWS (item 4500- 2495) into the underside of the Meteor Base (item
2101-010). Turn the assembled Base over and place it in the center of your
chosen install location.
Adjust all four screws until the Base is level and stable (does not wobble).
With help from another person, place the Fire Bowl Assembly onto the leveling
base, and make effort to center it visually.
Place the Plug (item 2101-060) into the center hole and align the raised
bosses on the plug with the overlapping seam of the two bowl halves. Next,
place each Fire Grate (items 2101-050) into the Fire Bowl with the raised
bosses of the Ash Grates facing down. The grates should lock in with raised
bosses of the Fire Bowl seam, and Plug.
Assembly: Zenith Fire Pit Grill
Carefully remove all components from the shipping materials. Place the Zenith
base in the center of your chosen install location. Adjust the four leveling
feet until the base level and stable (does not wobble).
Adjust the domed carriage bolts on the top of the base so that they are
approximately the same height.
These can be adjusted to prevent the Fire Bowl Assembly from wobbling in
place.
With help from another person, place the Fire Bowl Assembly onto the leveling
base, and make effort to center it visually. Place the Plug (item 2101-060)
into the center hole and align the raised bosses on the plug with the
overlapping seam of the two bowl halves. Next, place each Fire Grate (items
2101- 050) into the Fire Bowl with the raised bosses of the Ash Grates facing
down. The grates should lock in with raised bosses of the Fire Bowl seam, and
Plug.
Assembly: Cooking Ring
Carefully remove all grills, griddles, and hardware from their packaging. If
you have a combination of grills and griddles, decide in which configuration
you’d like the slotted grills and flat griddles arranged.
Place the grills and griddles face down and spaced apart on a clean, flat
surface in the desired configuration. One by one, bring the pieces together
and loosely secure each grill or griddle to the adjacent piece using the
supplied hardware: 2x Bolt (item 4500-3125) and 2x Washer (item 4600-0805).
The completed ring will need 8x each Bolt and Washer once fully assembled.
When each segment of the grilling ring is loosely assembled as desired, check
the general alignment for roundness making any adjustments needed, and then be
sure to securely tighten each fastener. With help from another person, lift
the cooking ring, turn right side up, and place centered over your newly
installed Fire Pit. Center the ring and rotate it to the desired orientation.
Assembly: Cosmo Fire Pit Grill
Carefully remove all components from the shipping materials. Install the 4x
CAP SCREWS (item 4500- 2495) into the underside of the Meteor Base (item
2101-110). Turn the assembled Base over and place it in the center of your
chosen install location.
Adjust all four screws until the Base is level and stable (does not wobble).
With help from another person, place the Fire Bowl (2101-120) onto the
leveling base, and make effort to center it visually.
Place the Fire Grate (item 2101-150) into the Fire Bowl. The spiral ribs
should be pointing down with the small tabs dropping into the hole in the
center of the fire bowl.
Operation
Once your Fire Pit is installed in a safe location, you are ready to light a
fire.
Every installation, season’s firewood, and operator’s technique varies. Learn
how to use your appliance most efficiently for your installation. We can give
you the basic principles, but only you can ensure maximizing the potential of
your appliance while also operating it safely.
- WARNING: HOT WHILE IN OPERATION! KEEP CHILDREN, PETS, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN BURNS.
LoSmoke® Technology
HearthStone Outdoor fire pits have been designed for superior air flow. The inside air grate supports smart air movement for an efficient flow pattern. The fire is fed through the air inlet in the bottom of the fire bowl. This encourages controlled air movement, resulting in a LoSmoke experience. Trust us—you won’t miss any of the smoke at all.
Superior air flow
The fire grate in the bottom of the fire pit has been designed to smartly move
air in the most efficient pattern.
Fire is fed from below
The elevated fire bowl takes in oxygen in a controlled way from under the fire
pit.
Controlled air movements mean controlled smoke Enjoy the fire more when smoke
is reduced and deliberately moved in a pattern.
No more dodging a face full of smoke—just enjoy the fire!
Choosing Firewood
Burn only natural firewood (known as cordwood) or barbeque grade charcoal in
the Outdoor Appliance.
This appliance is not designed to burn other fuels.
- THE USE OF UNAUTHORIZED FUEL SUCH AS COAL COULD PRODUCE HIGH HEAT EXCEEDING THE CAPABILITIES OF THE CAST IRON BOWL, FIRE GRATES, AND COOKING RINGS, CAUSING WARPAGE, CRACKING, AND FAILURE.
The quality of your firewood directly affects heat output, duration of burn
and performance of your appliance. Softwoods generally burn hotter and faster,
while hardwoods burn longer and produce better coals. Density and moisture
content are two critical factors to consider when purchasing or preparing wood
for your appliance.
Moisture content also plays a key role in the performance of your appliance.
Wood freshly cut from a living tree (green wood) contains a great deal of
moisture. As you might expect, green wood burns poorly. You must season green
wood before using it in your appliance. To season green wood properly, split,
stack, and allow it to air dry for a period of one year. Green wood may
provide less than 2000 Btu per pound, whereas dry wood can provide up to 7000
Btu per pound.
Stack the firewood on skids or blocks to keep it off the ground, cover only
the top of the stack. Plastic or tarps that cover the sides of the woodpile
trap moisture and prevent the wood from drying. As for stacking, an old
Vermonter said, “The spaces between the logs should be large enough for a
mouse to get through, but not for the cat that’s chasing it.”
- CAUTION: DO NOT STORE FIREWOOD WITHIN THE STOVE’S SPECIFIED CLEARANCES TO COMBUSTIBLE MATERIALS.
LoSmoke® Technology : Controlled air movement means controlled smoke.
Building A Fire
Once you understand the arrangement of your outdoor appliance and have the
appropriate firewood, you are ready to start a fire.
Arrange kindling, small pieces of wood, and any fire starters such as
newspaper on the fire grates in the bottom of the bowl. Light the fire with
matches or a lighter.
- WARNING: NEVER USE GASOLINE, GASOLINETYPE LANTERN FUEL, KEROSENE, OR SIMILAR LIQUIDS TO START OR ‘FRESHEN UP’ A FIRE IN THIS APPLIANCE. KEEP ALL SUCH LIQUIDS WELL AWAY FROM THE HEATER WHILE IT IS IN USE.
Superior air flow: The fire grate in the bottom of the fire pit has been designed to smartly move air in the most efficient pattern. The hole in the bottom of the fire bowl takes in oxygen in a controlled way from under the fire pit. Air flows up through the fire grates and along the walls of the fire bowl to keep the fire burning steadily and with reduced smoke.
Removal And Disposal Of Ashes
You can leave a thin layer of ashes in the Fire Bowl if preferred. Allow fire to die down or go out completely. It is important to prevent ashes from building up around the fire grates. To remove ashes, use a fireplace shovel. Avoid removing large live coals by pushing them to the side and removing only the finer ash with a shovel. It may be necessary to lift out the fire grates temporarily with a poker or hook temporarily while cleaning out the ash from the Fire Bow.
Disposal of ashes – Ashes should be placed directly into a metal container
with a tight fitting lid. Do not place any other items or trash into the metal
container. Do not pour water into the container.
Replace the container’s lid and allow the ashes to cool. Never place the ash
disposal container on a combustible surface or vinyl flooring, as the
container could be hot!
Pending disposal, place the closed ash container on a noncombustible floor or
on the ground outside, well away from all combustible materials, liquid fuels,
or vehicles. Retain ashes in the closed container until all coals thoroughly
cool.
If the ashes are disposed of by burial in soil or otherwise locally dispersed,
they should be retained in the closed container until all cinders have
thoroughly cooled.
NEVER place ashes in wooden or plastic containers, in trashcans with other
trash, or in paper or plastic bags, no matter how long the fire has been out.
Coals within a bed of ashes can remain hot for several days once removed from
the firebox.
Maintenance
When the Outdoor Appliance is cool, it is a good idea to periodically check the hardware, tightening any hardware that may have worked loose. Also check the Fire Bowl and Base for stability and re-level if necessary.
Limited Warranty
These warranties give you specific legal rights. You may also have other rights, which vary from State to State.
HearthStone Quality Home Heating Products, Inc. (HearthStone) warrants to the original retail purchaser only (the “Original Purchaser”) the new appliance manufactured by HearthStone, purchased by the Original Purchaser and installed by an authorized HearthStone dealer or their designated representative against any of the occurrences listed in this document that result from defects in material or workmanship for a period of one (1) year. This warranty is not transferrable. All obligations of HearthStone under this document commence on the date of the Original Invoice (the “Purchase Date”).
HearthStone appliances are designed to be operated only with the fuels listed in your owner’s manual.
Any parts repaired or replaced during the limited warranty period will be warranted under the terms of the limited warranty for a period not to exceed the remaining term of the original limited warranty or one year, whichever is longer.
Parts: HearthStone will replace through an authorized dealer, defective
parts covered by the foregoing warranty at no charge.
Labor: Within the first (1st) year after the Purchase Date, HearthStone
will pay for warranty labor performed by an authorized Dealer at HearthStone’s
published labor rates in effect at the time the labor is performed only if the
appliance is installed by an authorized dealer or their designated
representative. Otherwise or thereafter, the Original Purchaser is responsible
for the cost of labor.
Shipping cost for parts : Within the first ninety (90) days after the
Purchase Date, HearthStone will pay for the shipping of appliance parts
covered by any of the foregoing warranties to and from HearthStone or an
authorized Dealer, as the case may be. Thereafter, the Original Purchaser is
responsible for all shipping costs related to shipping appliance parts to and
from HearthStone or an authorized Dealer, as the case may be.
Shipping cost for the appliance : Within the first (1st) year after the
Purchase Date, if the Original Purchaser is instructed to return the appliance
to HearthStone or an authorized Dealer for repair, HearthStone will pay fifty
percent (50%) and the Original Purchaser will pay fifty percent (50%) of the
shipping costs related to shipping the appliance to and from HearthStone or an
authorized Dealer, as the case may be. Thereafter, the Original Purchaser is
responsible for one hundred percent (100%) of all of the shipping costs
related to shipping the appliance to and from HearthStone or an authorized
Dealer, as the case may be. Notwithstanding any other provision of this
document, in no event will HearthStone pay for any Dealer fees or other fees
for pick up or delivery of the appliance returned for repair; the Original
Purchaser shall be responsible for any such fees.
EXCLUSIONS & CONDITIONS
The warranties contained in this document do not cover, nor is HearthStone responsible for:
-
Damages resulting from:
a. Failure to install, operate, or maintain the appliance in accordance with the owner’s manual, operating instructions, installation instructions, or safety rating label provided with the appliance.
b. Over-firing the appliance. Over-firing can be identified by, but not limited to, warped cast iron or steel, rust colored cast iron, bubbling, cracking and discoloration of steel or enamel finishes.
c. Failure to install the appliance in accordance with all national or local building codes.
d. Shipping or improper handling.
e. Improper operation, abuse, misuse, continued operation with damaged, corroded, or failed components, accident, or improper/incorrect service or repairs.
f. Environmental conditions, inadequate ventilation, or other such causes.
g. Use of fuels other than those specified in the owner’s manual.
I. Installation or use of components not supplied with the appliance, or any other components not expressly authorized and approved by HearthStone.
J. Modifications of the appliance not expressly authorized and approved by HearthStone in writing -
All stones are warranted against cracking or breakage due to thermal stress, excluding surface and hairline cracks and scratches that do not affect the operation, or safety of the appliance.
-
Repair or replacement of wear parts. Such parts that are subject to normal wear and tear during the warranty period such as paint.
-
Damage resulting from installation, modification, alteration, repair or service of the appliance by any party other than an authorized HearthStone dealer (a “Dealer”) or their designated representative, or HearthStone.
-
Damage due to water or condensation due to installation of the appliance in a high moisture area.
-
Damage due to installation of the appliance in an atmosphere contaminated by damaging chemicals, including but not limited to chlorine, fluorine or salts.
-
Scratches on paint, enameled surfaces or stones due to mechanical abrasion.
-
Noise caused by expansion or contraction caused by the heating and cooling of the appliance.
-
Odors caused by the heating of the appliance, or surrounding materials
-
Consequential damage caused by leaking of condensate during startup
-
A defect in any part of the appliance if the Original Purchaser fails to comply with HearthStone’s or a Dealer’s request to ship the part or the appliance to HearthStone or a Dealer, as the case may be.
-
Replacement stones and enameled parts are taken from current stock, and may not match originals in color, grain, or pattern. HearthStone will supply replacement parts for discontinued parts in finishes or colors as available, or at their discretion.
-
HearthStone’s obligation under this warranty does not extend to the appliance’s ability to heat the desired space. Information is provided to assist the customer and the dealer in selecting the appropriate appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of the structure.
THE WARRANTIES CONTAINED IN THIS DOCUMENT ARE EXCLUSIVE AND ARE GIVEN BY
HEARTHSTONE AND ACCEPTED BY THE ORIGINAL PURCHASER IN LIEU OF ALL OTHER
EXPRESS WARRANTIES AND ANY OBLIGATIONS, LIABILITIES, RIGHTS, CLAIMS, OR
REMEDIES IN CONTRACT OR TORT, WHETHER OR NOT ARISING FROM HEARTHSTONE’S
NEGLIGENCE, ACTUAL OR IMPUTED. ALL IMPLIED WARRANTIES, INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE GIVEN
ONLY TO THE EXTENT REQUIRED BY FEDERAL OR STATE LAW.
EXCEPT AS OTHERWISE REQUIRED BY STATE LAW, UPON THE EXPIRATION OF THE EXPRESS
LIMITED WARRANTIES CONTAINED HEREIN, NO IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,
SHALL APPLY TO THE SUBJECT APPLIANCE. SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU.
THE WARRANTIES CONTAINED IN THIS DOCUMENT EXTEND ONLY TO THE ORIGINAL PURCHASER OF THE APPLIANCE WARRANTED HEREUNDER. THEY ARE NOT TRANSFERRABLE AND DO NOT EXTEND TO ANY SUBSEQUENT OWNERS.
UNDER NO CIRCUMSTANCES SHALL HEARTHSTONE BE LIABLE TO THE ORIGINAL PURCHASER OR ANY OTHER PERSON FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGE TO PROPERTY OR PERSONAL INJURIES, WHETHER ARISING OUT OF LOSS OF USE, BREACH OF WARRANTY, TORT, OR OTHERWISE, EVEN IF HEARTHSTONE HAS BEEN APPRAISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
QUALIFYING FOR WARRANTY COVERAGE
To obtain performance of any obligation under this document, the Original Purchaser must, within the applicable warranty time period, contact their original HearthStone dealer, or the current responsible local HearthStone dealer, for instructions regarding the return of defective parts for repair, the return of the appliance for repair, or to schedule a Dealer service call. The Original Purchaser should refer to the Dealer Network search engine contained on HearthStone Outdoor’s Web site (www.hearthstoneoutdoor.com) if the original dealer is not available, to find a HearthStone dealer nearest to the Original Purchaser’s location.
REMEDY
The remedy for any breach of the foregoing warranties will consist of repair or replacement, at HearthStone’s option, of any covered defect in the appliance. When the Original Purchaser contacts a HearthStone Dealer, the Dealer on behalf of HearthStone, as the case may be, will instruct the Original Purchaser to either return the defective part, or the entire appliance (if requested), to the Dealer or HearthStone or allow a Dealer to make a service call at the place where the appliance is located. HearthStone may require that a digital picture be provided to support the claim. Notwithstanding any other provision of this document, the Original Purchaser shall pay for any fees and service charges related to a Dealer’s service call or the shipping charges associated with the return.
WARRANTY REGISTRATION
The Original Purchaser can complete their warranty registration on our website
at www.hearthstoneoutdoor.com, or send a completed and signed Warranty
Registration Form, which is enclosed in the appliance document packet, to the
following address:
HearthStone Quality Home Heating Products, Inc.
Warranty Department 317 Stafford Avenue Morrisville, VT 05661
NOTE: SENDING IN THE SIGNED WARRANTY REGISTRATION FORM IS NOT REQUIRED AS A CONDITION OF WARRANTY COVERAGE OR HEARTHSTONE’S PERFORMANCE.
Customer Support
www.hearthstoneoutdoor.com
HearthStone Quality Home Heating Products, Inc.
317 Stafford Avenue, Morrisville, Vermont 05661 USA
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>