Aqara E1 Camera User Manual
- May 15, 2024
- Aqara
Table of Contents
Aqara E1 Camera
Product Information
Specifications
- Supports 2.4GHz WiFi
- Requires a power supply rated at DC 5V2A
Product Usage Instructions
Connecting to Wi-Fi Network
The Aqara Camera E1 only supports 2.4GHz WiFi. If you have a dual-band
router, please turn off the 5GHz Wi-Fi network before adding the Aqara Camera
E1.
Binding to Network
Aqara Camera E1 supports two methods of binding to the network:
- Via Bluetooth: Let the Aqara Home app auto-discover the device via Bluetooth. Follow the app’s instructions to scan the Magicpair QR code sticker on the device or the manual to bind.
- Via QR code: Use the camera to scan the QR code generated by the Aqara Home app to bind.
Adding Other Aqara Zigbee Child Devices
No, Aqara Camera E1 does not function as a hub and cannot add other Aqara
Zigbee child devices. However, it can support smart home automation.
Power Adapter Requirements
Aqara Camera E1 requires a power supply rated at DC 5V2A. It is crucial to
strictly adhere to this standard. Otherwise, the Aqara Camera E1 may
experience issues such as unexpected restarts or unstable Wi-Fi connections
due to inadequate power supply.
Differentiating Between HomeKit and Magicpair Sticker
To differentiate between the HomeKit sticker and the Aqara Magicpair
sticker, check the power port. The sticker on the left side of the power
interface is the HomeKit sticker, and the sticker on the right side is the
Aqara Magicpair sticker (the latter has the Aqara logo printed on it).
Adding Aqara Camera E1 without Pop-up Window
If there is no pop-up window after opening the Aqara Home App when adding
Aqara Camera E1, make sure to enable Aqara Home’s Bluetooth permission and
enable Bluetooth on your phone. Magicpair is a Bluetooth-enabled function.
Binding HomeKit without Sticker
If the HomeKit sticker is damaged, scratched, marked up, or incomplete with
missing corners, Aqara Camera E1 supports reading the HomeKit information in
the cloud. On your Aqara Home app, go to Accessories > Camera E1 > HomeKit.
You can connect HomeKit directly or connect using the HomeKit pairing code.
**Privacy Protection
**
Aqara Camera E1 offers three methods for privacy protection:
- Enable Sleep Mode to disconnect video recording unless the user wakes the camera.
- Set privacy masking zone to enable masking areas not seen from the video.
- Go to device settings > camera settings > privacy mode > position. Set a default position for the camera to turn to when sleeping to protect user privacy.
**Installation on Ceiling
**
Yes, you can use expansion screws to mount the base of the Aqara Camera to the ceiling, and then mount the Aqara Camera E1 to the base.
FAQ’s
How to bind Aqara Camera E1 to network?
Aqara Camera E1 supports two methods of binding to the network:
- Via Bluetooth: Let the Aqara Home app discovers the device via Bluetooth, then follow the app’s instructions to scan the Magicpair QR code sticker on the device or the manual to bind;
- Via QR code: Use the camera to scan the QR code generated by the Aqara Home app to bind.
How to restore factory settings when Aqara Camera E1 malfunctions?
There are two ways to restore factory settings for Aqara Camera E1:
- Tap Restore Factory Settings on the Device Settings page on the Aqara Home app;
- Quickly click the button next to the device’s power port 10 times.
How to realize privacy protection of Aqara Camera E1?
Aqara Camera E1 offers three methods for privacy protection:
- Enable Sleep Mode to disconnect video recording unless the user wakes the camera.
- Set privacy masking zone to enable masking areas not seen from the video.
- Go to device settings > camera settings > privacy mode > position. Set a default position for the camera to turn to when sleeping to protect user privacy.
Can Aqara Camera E1 be connected to a 5GHz Wi-Fi Network?
No, the Aqara Camera E1 only supports 2.4GHz WiFi. If you use a dual-band router, please turn off the 5GHz Wi-Fi network before adding the Aqara Camera E1.
Can other Aqara Zigbee child devices be added to Aqara Camera E1?
No, Aqara Camera E1 does not function as a hub and cannot add other Aqara Zigbee child devices. However, it can support smart home automation.
What are the special requirements for the power adapter when using Aqara Camera E1?
Aqara Camera E1 requires a power supply rated at DC 5V2A. It's crucial to strictly adhere to this standard. Otherwise, the Aqara Camera E1 may experience issues such as unexpected restarts or unstable Wi-Fi connections due to inadequate power supply.
How can I differentiate between the HomeKit sticker and the Aqara Magicpair sticker?
To differentiate between the HomeKit sticker and the Aqara Magicpair sticker, check the power port. The sticker on the left side of the power interface is the HomeKit sticker, and the sticker on the right side is the Aqara Magicpair sticker (the latter hasthe Aqara logo printed on it).
When adding Aqara Camera E1, why is there no pop-up window after opening the Aqara Home App?
If there is no pop-up window after opening the Aqara Home App when adding Aqara Camera E1, make sure to enable Aqara Home's Bluetooth permission and enable Bluetooth on your phone. Magicpair is a Bluetooth-enabled function.
If the HomeKit sticker is damaged, scratched, marked up, or incomplete with missing corners, how can I bind HomeKit without the sticker?
Aqara Camera E1 supports reading the HomeKit information in the cloud. On your Aqara Home app (go to Accessories Camera E1 HomeKit), you can connect HomeKit directly or connect using HomeKit pairing code.
Can Aqara Camera E1 be installed on the ceiling?
Yes, you can use expansion screws to mount the base of the Aqara Camera to the ceiling, and then mount the Aqara Camera E1 to the base.
Why after enabling time-lapse mode, but no time-lapse video generated in the album?
Time-lapse mode will generate compressed video recording of specified period. However, if the camera is sleeping, disconnected from power, encountering network lag or packet loss etc., time-apse mode will fail. Please ensure a home network connection and the Aqara Camera E1 is off sleep.
How to mount Aqara Camera E1 on the base?
Why does the position of my Aqara Camera E1 always seem inaccurate?
Manually pulling and rotating the camera multiple times will cause deviations in position. You can open the Aqara Home app, go to Device Settings Pan Tilt Settings PT Calibration. Then the camera will perform a self-check rotation and start calibrating. If you have manually rotated the camera, you should run PT Calibration to avoid damage to the camera motor under long-term deviations.
How to change the Wi-Fi the Aqara Camera E1 is connected to?
Go to Network Information Other Networks to change Wi-Fi. Besides, it is important to note that if you are using the HomeKit app, when changing Wi-Fi in the Aqara Home app , you also need to make sure that the Apple Home Hub is connected to the same Wi-Fi network.