Fanvil X305 Big Button IP Phone

Product Information

Specifications

• Software Version: 2.12.1.6
• Release Date: 2023/8/24

Product Usage Instructions

Desktop Installation (Picture 1)
To install the X305 on your desktop, follow these steps:

1. Place the device on a stable surface.
2. Connect the necessary cables to the device.
3. Ensure all connections are secure.

Wall-mounted Installation (Picture 2)
If you prefer to mount the X305 on a wall, please follow these steps:

1. Select a suitable location on the wall.
2. Mount the device using appropriate screws and wall anchors.
3. Connect the necessary cables to the device.
4. Ensure all connections are secure.

Connecting to the Device (Picture 3)
To connect your X305 to the device, follow these steps:

1. Locate the appropriate ports on the device.
2. Connect the corresponding cables to their respective ports.
3. Ensure all connections are secure.

Keypad Instructions (Picture 4)
The keypad on the X305 provides various functions. Here’s how to use it:

• Press the buttons to enter numbers or characters.
• Use the arrow keys to navigate through menus or options.
• Press the “OK” button to confirm selections.

Screen Layout and Default Home Screen (Picture 5)
The X305’s screen layout and default home screen provide easy access to features. Here’s an overview:

• The screen is divided into sections displaying various information.
• The default home screen shows important details and quick access icons.

Frequently Asked Questions (FAQ)

Q: How do I configure the Cloud Phone Book? (Picture 9)
To configure the Cloud Phone Book, please follow these steps:

1. Access the settings menu on the device.
2. Navigate to the Cloud Phone Book section.
3. Follow the on-screen instructions to configure the Cloud Phone Book.

Q: How do I download the Cloud Phone Book? (Picture 9)
To download the Cloud Phone Book, please follow these steps:

1. Access the settings menu on the device.
2. Navigate to the Cloud Phone Book section.
3. Select the option to download the Cloud Phone Book.

Safety Instruction

Please read the following safety notices before installing or using this unit. They are crucial for the safe and reliable operation of the device.
Please use the external power supply that is included in the package. Other power supply may cause damage to the phone and affect the behavior or induce noise.
Before using the external power supply in the package, please check the home power voltage. Inaccurate power voltage may cause fire and damage.
Please do not damage the power cord. If power cord or plug is impaired, do not use it because it may cause fire or electric shock.
Do not drop, knock or shake the phone. Rough handling can break internal circuit boards. This phone is design for indoor use. Do not install the device in places where there is direct sunlight. Also
do not put the device on carpets or cushions. It may cause fire or breakdown. Avoid exposure the phone to high temperature or below 0 or high humidity. Avoid wetting the unit with any liquid. Do not attempt to open it. Non-expert handling of the device could damage it. Consult your authorized
dealer for help, or else it may cause fire, electric shock and breakdown. Do not use harsh chemicals, cleaning solvents, or strong detergents to clean it. Wipe it with a soft cloth
that has been slightly dampened in a mild soap and water solution. When lightning, do not touch power plug, it may cause an electric shock. Do not install this phone in an ill-ventilated place. You are in a situation that could cause bodily injury.
Before you work on any equipment, be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents.

4 Overview 4.1 Overview
X305 is a network phone designed specifically for the internet age, suitable for small and medium-sized enterprises and households. The device provides excellent user experience for home and office users with its simple design. The device is not just a desktop phone, but also a masterpiece placed in the living room or office.
X305 is the latest generation of enterprise level network telephones developed on the basis of the X series research and development, inheriting many excellent features of the previous X series telephones, such as high- definition voice, headphones, high-performance echo cancellation full duplex speakers, 100 Gigabit Ethernet, QoS, encrypted transmission, automatic configuration, etc; A brand new system, smooth operation, flat interface settings, and many other advantages; In addition, the X305 is also equipped with a wireless transmission function based on the 433MHz frequency band, which can be used to seek help in emergency situations with the HELP button. Its buttons break the size design of conventional phones and add Braille to each number button, making it a versatile phone that can serve special groups.
For enterprise users, the device is a cost-effective office device that provides convenient operation while achieving environmental protection; For home users, the device is a highly efficient communication device, allowing users to flexibly configure and customize the functions of the DSS key, saving space and costs. For enterprise and home users who pursue high quality and efficiency, it will be a very ideal choice.
In order to help some interested users better understand the details of the product, this user manual can serve as a reference guide for the use of the device. This document may not be applicable to the latest version of the software. If you have any questions, you can use the built-in help prompt interface of the device phone, or download and update your user manual from the official Fanvil website.
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4.2 Packing Contents

Phone

Handset

Handset cable

Stand

Network cable

Power adapter (Optional)

Wall Stand(Buy separately)

Quick Installation Guide

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5 Desktop Installation 5.1 PoE And the use of external power adapters
X305, called as `the device’ hereafter,supports two power supply modes, power supply from external power adapter or over Ethernet (PoE) complied switch. PoE power supply saves the space and cost of providing the device additional power outlet. With a PoE switch, the device can be powered through a single Ethernet cable which is also used for data transmission. By attaching UPS system to PoE switch, the device can keep working at power outage just like traditional PSTN telephone which is powered by the telephone line. For users who do not have PoE equipment, the traditional power adaptor should be used. If the device is connected to a PoE switch and power adapter at the same time, the power adapter will be used in priority and will switch to PoE power supply once it fails. Please use the power adapter supplied by Fanvil and the PoE switch met the specifications to ensure the device work properly.
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5.2 Desktop and wall mounted method
The device supports two installation modes, desktop and wall mounted. 1Bracket desktop installation
Picture 1 – Desktop installation 2Wall mounting (wall stand need buy separately)
Picture 2 – Wall-mounted installation Connect the power adapter, network, PC, phone and Headset to the appropriate port as shown in the picture
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below.

Index

Picture 3 – Connecting to the Device

Table 1 – Hardware Interface Description

Interface

Description

USB port

connect USB device (USB flash drive )

Power port

connect the power adapter.

Network port

connecting local area network or internet.

PC port

the network port connect to the computer.

Headset port

connect headset.

Handset port

connect IP Phone handset

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6 Appendix Table 6.1 Appendix I – Icon

Table 2 – Keypad Icons

Voice message key increase or decrease ringer volume Left (-) or Right (+) navigation keys Redial key Hand-free key HELP KEY

Table 3 – Screen status icon display
In hands-free mode In headset mode In handset mode Mute activated Silent mode Call is on hold Auto-answering activated Call forward activated Disable do not disturb (Beige) Do not disturb activated (Red) SIP hotspot activated VLAN activated VPN activated Bluetooth device paired connection New SMS

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New VM messages Voice quality level of call Keypad locked Forward call(s) Missed call Dialed call(s) Received call(s) Internet connected Internet is disconnected No IP address Wireless network connected Wireless network disconnected Wireless network failure

6.2 Appendix II – Keyboard character query table

Mode Icon

Table 4 – Look-up Table of Characters

Text Mode
Numeric
Lower Case Alphabets

Key Button
1 2 3 4 5 6 7 8 9 0

1 2 3 4 5

Characters Of Each Press
1 2 3 4 5 6 7 8 9 0 *.:/@[],-_=’?” # @:;()<>[]{} abc def ghi jkl

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6

mno

7

pqrs

8

tuv

9

wxyz

0

(space)

.,*/+-:_=’?”|

^!&$%¤~¡¿§

1

@:;()<>

2

ABC

3

DEF

4

GHI

5

JKL

Upper Case

6

MNO

Alphabets

7

PQRS

8

TUV

9

WZYX

0

(space)

.,*/+-:_=

^!&$%

1

1

2

2abcABC

3

3defDEF

4

4ghIGHI

5

5jklJKL

Mixed type input

6

6mnoMNO

7

7pqrsPQRS

8

8tuvTUV

9

9wzyxWZYX

0

0

.,*/+-:_=

^!&$%

1

@:;()<>[]{}

2

abc

Alphabets

3

def

4

ghi

5

jkl

20

6

mno

7

pqrs

8

tuv

9

wxyz

0

(space)

.,*/+-:_=’?”|

^!&$%¤~¡¿§

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Introduction to the User 6.3 Instruction of Keypad

Picture 4 – Instruction of Keypad The picture above shows the keypad layout of the phone.Each button provides its own specific function.Users can refer to the instructions for the keys in the illustration in this section to operate the phone.
Table 5 – Instruction of Keypad

Number
1 2

The keypad names Soft-menu Buttons Voice message key

Instruction These three buttons provide different functions corresponding to the soft-menu displayed on the screen.
the user enters the interface of SMS and voice mail list.

3

Volume

In the standby state, ring and ring configuration interface, press this button

Up/DownKey to increase/reduce the ring volume; Press this button to increase/lower the

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4

Redial

volume on the call or volume adjustment screen. Left (-) or Right (+) navigation keys: Users can move the cursor in the screen list to the left/right by pressing the volume. On some settings and text editing pages, users can press the left/right navigation keys to change options or move the cursor left/right in the screen list.
Press the Redial key to redial the last number dialed

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Hands-free The user can press this key to open the audio channel of the

Key

speakerphone.

Standard

The 12 standard telephone keys provide the same function as standard

6

Telephone

telephones, but further to the standard function, some keys also provide

Keys

special function by long-pressing the key,

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HELP

Speed dial button, configured with a number, can be used to call out for help in an emergency with the HELP button

6.4 Using Handset / Hands-free Speaker / headset
Using Handset To talk over handset, user should lift the handset off the device and dial the number, or dial the number first, then lift the handset and the number will be dialed. User can switch audio channel to handset by lifting the handset when audio channel is opened in speaker or headset. Using Hands-free Speaker To talk over hands-free speaker, user should press the hands-free button then dial the number, or dial the number first then press the hands-free button. User can switch audio channel to the speaker from handset by pressing the hands-free button when audio channel is opened in handset.
6.5 Idle Screen

Picture 5 – Screen layout/default home screen
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The image above shows the default standby screen, which is the user interface most of the time. The upper half of the home screen shows the status of the device, information and data that can be edited (such as voice messages, missed calls, auto answer, do not disturb, lock status, network connection status, etc.). The lower half of the area is the function menu key, which is also the first layer of function menu keys, through which users can operate the phone. Users can restore the phone to the default standby screen interface by picking up and dropping the handle. The left and right part of the area shows default configuration of Side key, which dynamically displays the configuration of SIP information, message, headset, etc., which can be customized by users. The icon description is described in 6.1 appendix I. In some screens, there are many items or long text to be displayed which could not fit into the screen. They will be arranged in a list or multiple lines with a scroll bar. If user sees a scroll bar, user can use up/down navigator buttons to scroll the list. By long-pressed the navigator keys, user can scroll the list or items in a faster speed.

6.6 Phone Status

Picture 6 – Scroll icon

The phone status includes the following information about the phone: Network Status:
VLAN ID IPv4 or IPv6 status IP Address Network Mode The Phone Device Information: Mac Address Phone Mode Hardware Version number Software Version number Phone Storage (RAM and ROM) System Running Time

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SIP Account Information: SIP Account SIP Account Status ( register / uncommitted / trying / time out)
TR069 Connect Status (Displays only in the phone interface state) The user can view the phone status through the phone interface and the web interface.
Phone interface: When the phone is in standby mode,enter the ” # * 107″ to enter the phone menu and select [Status], or press and hold the # key to quickly enter the phone [Status], as shown in the figure:
Picture 7 – The Phone status WEB interface: Refer to 7.5 Web management to log in the phone page, enter the System >>
Information page, and check the phone status, as shown in the figure:

6.7 Web Management

Picture 8 – WEB phone status

Phone can be configured and managed on the web page of the phone. The user first needs to enter the IP address of the phone in the browser and open the web page of the phone. The user can check the IP address

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of the phone by pressing the ” # 107″ to enter the phone menu and select [Status], or press and hold the # key to quickly enter the phone [Status]].
Picture 9 – Landing page Users must correctly enter the user name and password to log in to the web page. The default user name and password are “admin”. For the specific details of the operation page, please refer to page 11 Web configuration.
6.8 Network Configurations
The device relies on IP network connection to provide service. Unlike traditional phone system based on a circuit switched wire technology, IP devices are connected to each other over the network and exchange data in packet basis based on the devices’ IP address. To enable this phone, you must first correctly configure the network configuration. To configure the network, users need to enter the ” # 107″ to enter [Menu] >> [Advanced] >> [Network]

[Network]. The default password for advanced is “123”. NOTICE! If user saw a `WAN Disconnected’ icon flashing in the middle of screen, it means the network cable was not correctly connected to the device’s network port. Please check the cable is connected correctly to the device and to the network switch, router, or modem. The device supports three types of networks, IPv4/IPv6/IPv4&IPv6 There are three common IP configuration modes about IPv4 Dynamic Host Configuration Protocol (DHCP) ­ This is the automatic configuration mode by getting
network configurations from a DHCP server. Users need not to configure any parameters manually. All configuration parameters will be getting from DHCP server and applied to the device. This is recommended for most users. Static IP Configuration ­ This option allows user to configure each IP parameters manually, including IP Address, Subnet Mask, Default Gateway, and DNS servers. This is usually used in an office environment or by power users. PPPoE ­ This option is often used by users who connect the device to a broadband modem or router. To establish a PPPoE connection, user should configure username and password provided by the service provider. The device is default configured in DHCP mode. There are three common IP configuration modes about IPv6 DHCP – This is the automatic configuration mode by getting network configurations from a DHCP server.
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Users need not to configure any parameters manually. All configuration parameters will be getting from DHCP server and applied to the device. This is recommended for most users. Static IP configuration – this option allows users to manually configure each IP parameter, including IP address, mask, gateway, and primary and secondary domains. This usually applies to some professional network user environments. Please see 10.7.2.1 network Settings for detailed configuration and use.
6.9 SIP Configurations
A line must be configured properly to be able to provide telephony service. The line configuration is like a virtualized SIM card. Just like a SIM card on a mobile phone, it stores the service provider and the account information used for registration and authentication. When the device is applied with the configuration, it will register the device to the service provider with the server’s address and user’s authentication as stored in the configurations. The user can conduct line configuration on the interface of the phone or the webpage, and input the corresponding information at the registered address, registered user name, registered password and SIP user, display name and registered port respectively, which are provided by the SIP server administrator. Phone interface: To manually configure a line, the user can press the line key for a long time, or enter
the ” # * 107″ to enter [Menu] >> [System] >> [Accounts] >> [Line 1] / [Line 2] configuration, click OK to save the configuration. NOTICE! User must enter correct PIN code to be able to advanced settings to edit line configuration. (The default PIN is 123) The parameters and screens are listed in below pictures.
Picture 10 – Phone line SIP address and account information WEB interface: After logging into the phone page, enter [Line] >> [SIP] and select SIP1/SIP2 for
configuration, click apply to complete registration after configuration, as shown below:
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Picture 11 – Web SIP registration
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7 Basic Function 7.1 Making Phone Calls
Default Line The device provides 2 line services(1 backup line). Enable or disable default line, user can press [Menu] >> [Features] >> [General] >> [Default Line] or configure from Web Interface (Web / PHONE / Features / Basic Settings).
Picture 12 – Default line Dialing Number then Opening Audio To make a phone call, users can dial numbers by directly pressing the number keys. When the dialed number is completed, user can press the hand-free button to turn on the speaker , or lift the handset to call out.
Picture 13 – Enable voice channel dialing Opening Audio then Dialing the Number Another alternative is the traditional way firstly open the audio channel by lifting the handset,or turning on the hands-free speaker by pressing hands-free button, and then dial the number with one of the above methods. When number dialed completed, user can press [Dial] button to call out, or the number will be dialed out automatically after timeout.
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Picture 14 – Open the voice channel and dial the number
Cancel Call While calling the number, user can press end the audio channel by putting back the handset or pressing the hands-free button to drop the call.

7.2 Answering Calls

Picture 15 – Call number

When there is an incoming call while the device is idle, user will see the following incoming call alerting screen.

Picture 16 – Answering calls User can answer the call by lifting the handset, open speaker phone by pressing the hands-free button, or the [Answer] button. To reject the incoming call, user should press [Reject] button.
7.2.1 Talking
When the call is connected, user will see a talking mode screen as the following figure.
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Number

Name Call peer Call peer Call duration

Picture 17 – Talking interface
Table 6 – Talking mode
Description The number of the other party on the call. The name of the other party on the call. The duration of a call after it has been established.

7.3 End of the Call
After the user finishes the call, the user can put the handle back on the phone, press the hands-free button or Softkey [End] key to close the voice channel and end the call. Note! When the phone is in the reserved state, the user must press the [Resume] key to return to the call state end the call

7.4 Redial
Redial the last outgoing number: When the phone is in standby mode, press the redial button and the phone will call out the last number dialed.
Call out any number with the redial key: Enter the number, press the redial key, and the phone will call out the number on the dial.
Press the redial key to enter the call record: Log in the phone page, enter [Phone Settings] >> [Features] >> [Redial Settings], check redial to enter the call record, press the redial button when standby to enter the call record page, and press again to call out the currently located number.

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7.5 Auto-Answering

Picture 18 – Redial set

User may enable auto-answering feature on the device and any incoming call will be automatically answered (not including call waiting). The auto- answering can be enabled on line basis. The user can start the automatic answer function in the telephone interface or the webpage interface. Phone interface: Enter the “#*107” to enter the [Menu] , and use the volume -(L)/+(R)buttons to select [Function]>>[Auto Answer] left and right. Press the button to select the line, use the left/right navigation key to turn on/off the auto answer option, and set the auto answer time to 5 seconds by default. After completion, press [OK] key to save.

Picture 19 – Line 1 enables auto-answering WEB interface:
Log in the phone page, enter [Line] >> [SIP], select [SIP] >> [Basic settings], start auto-answering, and click apply after setting the automatic answering time.
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7.6 Callback

Picture 20 – Web page to start auto-answering

The user can dial back the number of the last call. If there is no call history, press the [Callback] button and the phone will say “can’t process”. Set the callback key through the phone interface:
Under standby, Enter the “#*107” to enter the [Menu] , and use the volume -(L)/+(R)buttons to select [Basic] >> [Keyboard] >> [Function key] >> [ DSS Key key] choose to set up the function keys, key type, type selection function name select callback function, input the callback key name, press [ OK ] key to save.

Picture 21 – Set the callback key on the phone Set the callback key through the web interface:
Log in the phone page, enter the [Function Key] >> [Side Key] >> [Function Key] page, select the function Key, set the type as the function Key, and set the subtype as the callback, as shown in the figure:
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7.7 Mute

Picture 22 – Set the callback key on the web page

You can configure the mute key by configuring the side keys (Function Key >> Side Key) or softkey (Function Key >> Softkey), to turn on mute mode during a call and turn off the microphone so that the local voice is not heard. Normally, mute mode is automatically turned off at the end of a call. You can also turn on mute on any screen (such as the free screen) and mute the ringtone automatically when there is an incoming call. Mute mode can be turned on in all call modes (handles, headsets or hands-free).
7.7.1 Mute the Call

During the conversation, press the mute button: Red mute icon is displayed in the call interface, as shown in the figure:

Cancel mute: press call screen.

Picture 23 – Mute the call cancel mute on the phone again. The mute icon is no longer displayed in the

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7.7.2 Ringing Mute
Mute: Adjust the volume to 0 by pressing the volume down button on the phone The ringtone mute icon is displayed in the upper right corner of the phone. When there is an incoming call, the phone displays the incoming call interface but will not ring. Cancel ring tone mute: On the standby or incoming call screen, press the volume up bottom cancel ring
tone mute, no longer shows mute icon in upper right corner after cancel .The phone mute icon is off
7.8 Call Hold/Resume
The user can press the [Hold] button to maintain the current call, and this button will become the [ Resume ] button, and the user can press the “resume” button to restore the call.

7.9 DND

Picture 24 – Call hold interface

User may enable Do-Not-Disturb (DND) feature on the device to reject incoming calls (including call waiting). The DND can be enabled on line basis. Enable/Disable phone all lines DND, Methods the following:

1. Phone interface:

If the user wishes to enable/disable the uninterrupted function on a specific line, the user can set the uninterrupted function on the page of configuring the line.

1. Enter the “#*107” to enter the [Menu] , and use the volume -(L)/+(R)buttons to select [Features] >> [DND] button, Enter the [DND] editing interface.
2. Click the volume -(L)/+(R)buttons to select the line to adjust the mode and state of “do not disturb”, and then press the [OK] to save.
   The user will see the DND icon turn red, and the sip-line has enabled the mode of “DND”.

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Picture 25 – DND setting interface The user can also use the DND timer. After the setting, the DND function will automatically turn on and the DND icon will turn red in the time rang
Picture 26 – DND timer WEB interface: Enter [Phone setting] >> [Features] >> [DND settings]set the DND type (off, phone,
line), and DND timing function.
Picture 27 – DND Settings The user turns on the DND for a specific route on the web pageEnter [Line] >> [SIP], select a [Line] >> [Basic settings], and enable DND.
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7.10 Call Forward

Picture 28 – Line DND

Call forward is also known as `Call Divert’ which is to divert the incoming call to a specific number based on the conditions and configurations. User can configure the call forward settings of each line. There are three types Unconditional Call Forward ­ Forward any incoming call to the configured number. Call Forward on Busy ­ When user is busy, the incoming call will be forwarded to the configured
number. Call Forward on No Answer ­ When user does not answer the incoming call after the configured delay
time, the incoming call will be forwarded to the configured number. Phone interface: Default standby mode

1. Enter the “#*107” to enter the [Menu] , and use the volume -(L)/+(R)buttons to select [Features] >> [Call Forward] button, select the line by up/down navigation key, press [OK] button to set call forward.

Picture 29 – Select the line to set up call forwarding 2) Select the call forward type and Click [OK] to configure call forwarding and delay time.
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Picture 30 – Select call forward type 3) Press the volume -(L)/+(R)buttons to switch enable/disable by pressing the left/right navigation
button.
Picture 31 – Enable call forwarding and configure the call forwarding number 4) Enter the required information. When finished, press the [OK] button to save the changes. WEB interface: Enter [Line] >> [SIP], Select a [Line] >> [Basic settings], and set the type, number and time of forward forwarding.
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7.11 Call Park

Picture 32 – Set call forward

Call park requires server support. Consult your system administrator for support. When you are on the call, if it is not convenient to answer the phone at this time, you can press the configured park button to hold the call. After a successful park, you can resume the call by pressing the configured park button on other devices. Set the call park button: Phone interface: long press a function key to enter the function key Settings interface, or Enter the
“#*107” to enter the [Menu] , and use the volume -(L)/+(R)buttons to select [Basic] >> [Keyboard Settings] enter the function keys function key Settings interface, key function key type as memory and subtypes to call park, reside values for the server calls park number, set up corresponding SIP lines. WEB interface: log in the phone page, enter the [Function Key] >> [Function Key] page, select a DSSkey, set the function key type as memory key, the subtype as call park, and the value as the call park number of the server, and set the corresponding SIP line.

Picture 33 – Phone set call park
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7.12 Pick Up

Picture 34 – WEB set call park

Pick up requires server support. Consult your system administrator for support. You can use the Pick Up function to answer incoming calls from other users. The phone can pick up incoming calls by configuring DSSkey for BLF and setting the Pick Up code. Phone interface: Enter the “#*107” to enter the [Menu] , and use the volume -(L)/+(R)buttons to select [Basic] >> [Keyboard Settings] >> [DSS Key Settings], select the function key to set. Set the line, function key type as memory key, subtype as BLF/NEW CALL, set subscription number, and
pick up code Other phones call the subscription number, and the opposite end is in the incoming ring. Press the DSS key to pick up the phone. The caller picks up the call and speaks to it.
WEB interface: Log in the phone webpage, enter the [Function Key] >> [Function Key] page, select a DSSkey, set the memory key type as memory key, the subtype as BLF/NEW CALL, and set the corresponding SIP line and pick up codes.

Picture 35 – Phone pick up setting
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Picture 36 – WEB pick up setting
7.13 Anonymous Call 7.13.1 Anonymous Call
The phone can set up anonymous calls to hide the calling number and the calling name. Enter the “#*107” to enter the [Menu] , and use the volume -(L)/+(R)buttons to select [System] >> [Accounts] >> [Advanced]. The default is none, which is off, and RFC3323 and RFC3325 are optional. Select any one to open the anonymous call.
Picture 37 – Enable anonymous call On the web page [Line] >> [SIP] >> [Advanced Settings] can also open anonymous calls. Setting to enable anonymous calls also corresponds to the SIP line. That is, the setting under the
SIP1 page can only take effect on the SIP1 line.
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Picture 38 – Enable Anonymous web page call The following is a transcript of an anonymous call received by the phone.
Picture 39 – Anonymous call log
7.13.2 Ban Anonymous Call
The device can be set to prohibit anonymous calls, that is anonymous calls to the number will be directly rejected.
Enter the “#*107” to enter the [Menu] >> [Features] >> [Ban anonymous call], click to enter and all SIP lines will be displayed.
Click the volume -(L)/+(R)buttons to switch the SIP line and enable anonymous call.
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Picture 40 – Anonymous calls are not allowed on the phone
On the web page [Line] >> [SIP] >> [Advanced Settings], also can disable anonymous calls. The setup to disable anonymous calls also corresponds to the SIP line. That is, the setting under the
SIP1 page can only take effect on the SIP1 line.

7.14

Picture 41 – Page Settings blocking anonymous call
Hotline

The device supports hotline dialing. After setting up the hotline dialing, directly pick up the handset, hands-free, etc, and the phone will automatically call according to the hotline delay time.
Enter the “#*107” to enter the [Menu] >> [Features] >> [Advanced] >> [Hotline], click to enter and all SIP lines will be displayed.
Then set the hotline for each SIP line, which is off by default. Open the hotline, set the hotline number, set the delay time of the hotline.

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Picture 42 – Phone hotline setting interface On the website [Line] >> [SIP] >> [Basic Settings], can also set up a hotline. The setup hotline also corresponds to the SIP line. That is, the hotline set in the SIP1 webpage can
only be activated in the SIP1 line.
Picture 43 – Hotline set up on webpage
7.15 Emergency Call
The emergency call function is used to enable the keypad lock. Users can set the corresponding emergency call number on the phone. You can also call emergency services when your phone is locked. 1) Configure the emergency call number: log in the phone page, enter the [Phone Settings] >> [Function Settings]>> [Basic Settings]page, set up the emergency call code, if you need to set up more than one emergency call code, please use “, “to separate.
Picture 44 – Set up an emergency call number 2) When the phone set the keyboard lock, you can call the emergency call number without unlocking, as shown in the figure:
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Picture 45 – Dial the emergency number
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8 Advance Function

8.1 BLF (Busy Lamp Field)

8.1.1

Configure the BLF Functionality
Page interface: log in the phone page, enter the [Function key] >> [Function key] page, select a DSS key, set the function key type as memory key, choose subtype among BLF/NEW CALL, BLF/BXFER, BLF/AXFER, BLF/CONF, set BLF/DTMF value as the number to be subscribed, set the corresponding SIP line. The pickup number is provided by the server.The specific use of reference 8.16 Pick up.

Picture 46 – Web page configuration BLF function key Phone interface: long press a function key to enter the function key Settings interface, or Enter the
“#*107” to enter the [Menu] >> [Basic] >> [Keyboard ] to enter the function key to set settings interface, key function key types of memory, a subtype of BLF/NEW CALL, BLF/BXFER, BLF/AXFER, BLF/CONF, BLF/DTMF, the values to be subscription number, and set up corresponding SIP lines.
Picture 47 – Phone configuration BLF function key Table 7 – BLF Function key subtype parameter list
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Subtype BLF/NEW CALL
BLF/DTMF

Standby is described Pressing the BLF key while standby to dial the subscriber number.
Pressing the BLF key while standby to dial the subscriber number.

Calling is described When you press this BLF key while talking to another user, you create a new call along with the subscribed number. When the BLF key is pressed while talking to another user, the phone automatically sends the DTMF corresponding to the BLF key number.

8.2 BLF List
BLF List Key is to put the number to be subscribed into a group on the server side, and the phone uses the URL of this group to make unified subscription. The specific information, number, name and status of each number can be resolved based on notify sent from the server. The unoccupied Memory Key is then set to the BLF List Key. Configure BLF List function: log in the phone page, enter the [Line] >> [SIP] >> [Advanced settings] page, open the BLF List, and configure the BLF List number.

Picture 48 – Configure the BLF List functionality
Use the BLF List function: when the configuration is complete, the phone will automatically subscribe to the contents of the BLF List group. Users can monitor and call the corresponding number by pressing the BLF List key.

Picture 49 – BLF List number display
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8.3 Record
The device supports recording during a call.
8.3.1 Local Record
The local recording must be mounted on a usb flash drive to support recording, so the device needstosupport a usb flash drive. When using local recording, it is necessary to start recording on the phone page [Application] >> [Manage recording], select the local type and set the voice coding. The webpage is as follows
Local recording steps: Plug the U disk into the USB port of the phone, open the recording on the web page, and set
therecording type as local recording. Set DSSkey type as key event and type as record in the phone/web interface. Set up one line call and press the recording key (set DSSkey). End the recording. End the call. View local recording: Enter the “#107” to enter the [Menu] >> [Application] >> [USB]. Enter [USB] to view the recording file. Or enter the webpage [Application] under the [Manage recording] to view the recording file. Listen to the record: Enter the “#107” to enter the [Menu] >> [Application] >> [USB].
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Enter [USB] to view the recording file. Select the recording file that you want to listen to, and click the “play” button of Soft key to
listentotherecording.
8.3.2 Server Record
When using the network server to record, it is necessary to open the recording in the phone web page [Application] >> [Manage recording]. The type is selected as network, and the address and port of the recording server are filled in and the voice coding is selected. The web is as follows:
Picture 50 – Web server recording Note: to be used with Fanvil recording software.
8.3.3 SIP INFO Record
The phone is registered with a server that supports SIP INFO recording. After registering the account, check the recording module of [Application] >> [Manage recording] to open the recording, and the recording type is SIP INFO.
Picture 51 – Web SIP info recording
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8.4 Agent
Agent (Agent function) of the phone can be realized: when multiple people use a device for Agent services at different times, he or she can quickly register his or her SIP account on the same server. The Agent functions of the phone can be divided into Normal and Hotel Guest. The Hotel Guest mode requires server support. Normal Mode: Configure agent function: set a DSSkey as agent, press the function key or enter the “#*107” to enter the [Menu]] >> [Features]

[Agent] to enter the agent page. The SIP server needs to be configured before the account can be configured.
Picture 52 – Configure the Agent account in normal mode

Parameter Normal mode Number User Password Line CallLog

Picture 53 – Configure the proxy account-hotel Guest mode Table 8 – Agent mode
Description
Set the proxy account number. Set the proxy account number to verify the user name. Set the proxy account number to verify the password. Select the SIP line. Users can choose to save all types, or delete.

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Hotel Guest mode Number Password Line CallLog

Set the proxy account number. Set the proxy account number to verify the password. Select the SIP line. Users can choose to save all types, or delete.

Using agent functions: 1 When he phone has been configured on SIP server, fill in the correct number and user name password, click login and then the phone can be registered to the SIP server; 2 After registration, click logout and the phone can delete the user name and password, and log out of the SIP account. 3 Click Unregister and the phone retain the user name and password, and logs out of the SIP account.

8.5 Intercom

Picture 54 – Agent logon page

When the Intercom is enabled, it can automatically receive calls from the intercom.

Parameter Enable Intercom

Picture 55 – Web Intercom configure
Table 9 – Intercom configure
Description When intercom is enabled, the device will accept the incoming call request with a SIP header of Alert-Info instruction to automatically answer

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Enable Intercom Mute Enable Intercom Tone

the call after specific delay. Enable mute mode during the intercom call If the incoming call is intercom call, the phone plays the intercom tone

8.6 MCAST
This feature allows user to make some kind of broadcast call to people who are in multicast group. User can configure a multicast DSS Key on the phone, which allows user to send a Real Time Transport Protocol (RTP) stream to the pre- configured multicast address without involving SIP signaling. You can also configure the phone to receive an RTP stream from pre-configured multicast listening address without involving SIP signaling. You can specify up to 10 multicast listening addresses.

Parameters Normal Call Priority
Enable Page Priority
Name Host:port

Picture 56 – Multicast Settings Page
Table 10 – MCAST Parameters on Web
Description Define the priority of the active call, 1 is the highest priority, 10 is the lowest. The voice call in progress shall take precedence over all incoming paging calls. Listened multicast server name Listened multicast server’s multicast IP address and port.

Multicast:

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Go to web page of [Function Key] >> [Function Key] , select the type to multicast, set the multicast address, and select the codec.
Click Apply. Set up the name, host and port of the receiving multicast on the web page of [Phone Settings] >>
[MCAST]. Press the DSSKY of Multicast Key which you set. Receive end will receive multicast call and play multicast automatically.
8.7 SCA (Shared Call Appearance)
Users need the support of server end to use SCA function. You can refer to 1 Configure on Phone When registering with the BroadSoft server, a Fanvil Phone can register the account created previously
on multiple terminals.
Picture 57 – Register BroadSoft account After the phone set registers with the BroadSoft server, a server type needs to be set. Specifically,
log in to the webpage of the phone set, choose [Line] >> [SIP] >> [Advanced Settings] and set Specific Server Type to BroadSoft, as shown in the following figure.
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Picture 58 – Set BroadSoft server If a Fanvil phone set needs to use the SCA function, enable it for the phone set. Specifically, log in to
the webpage of the phone set, choose [Line] >> [SIP] >> [Advanced Settings], and select Enable SCA. If SCA is not enabled, the registered line is private line.
Picture 59 – Enable SCA After an account is configured and successfully registered, you can configure lines whose DSS Key is Shared Call Appearance on the Function Key page to facilitate viewing the call status of the group. Each line key represents a call appearance. Understand the call status by referring to 6.3 Appendix III ­LED . To facilitate private hold, configure keys whose DSS Key is Private Hold on the Function Key page. Pay attention that the public hold key is the softkey-hold key during a call.
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Picture 60 – Set Private Hold Function Key After each phone set registered with the BroadSoft server is configured as above, the SCA function can
be used. 3 Shared Call Appearance(SCA) The following lists a couple of instances to facilitate understanding. In the following scenarios, the manager and secretary register the same SCA account and the account is configured based on the preceding steps. Scenario 1: When this account receives an incoming call, the phone sets of both the manager and the secretary will receive the call and ring. If the manager is busy, the manager can reject the call and the manager’s phone set stops ringing but the secretary’s phone set keeps ringing until the secretary rejects/answers the call or the call times out. Scenario 2: When this account receives an incoming call, if the secretary answers the call first and the manager is required to answer the call, the secretary can press the Public Hold key to hold this call and notify the manager. The manager can press the line key corresponding to the SCA to answer the call. Scenario 3: The manager is in an important call with a customer and needs to leave for a while. If the manager does not want others to retrieve this call, the manager can press the Private Hold key. Scenario 4: The manager is in a call with a customer and requires the secretary to join the call to make records. The secretary can press the corresponding SCA line key to barge in this call.
8.8 Message
8.8.1 SMS
If the service of the line supports the function of the short message, when the other end sends a text message to the number, the user will receive the notification of the short message.
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Picture 61 – SMS icon Send messages: Enter the “#107” to enter the [Menu] >> [Message] >> [SMS]. Users can create new messages, select lines and send numbers. After editing is complete, click Send. View SMS: Enter the “#107” to enter the [Menu] , and select [message] After selecting, press the [OK] to enter the SMS inbox interface. Select the unread message and press [OK] to read the unread message. Reply to SMS: Select the standby icon [Message]. After selecting, press the [OK] key to enter the SMS inbox interface. Select the message you want to reply to, select Softkey’s [Reply], edit it, and click Send.
8.8.2 MWI (Message Waiting Indicator)
If the service of the lines supports voice message feature, when the user is not available to answer the call, the caller can leave a voice message on the server to the user. User will receive voice message notification from the server and device will prompt a voice message waiting icon on the standby screen.
Picture 62 – New Voice Message Notification
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Voice message icon
To listen to voice messages, users must first configure a voice mailbox number. After configuring a voice mailbox number, users can retrieve voice messages for the default line. When the phone is in default standby mode, The sub screen is preset with a voice message shortcut key – the ‘Voice Mail’ button

8.9 SIP Hotspot

Picture 63 – Voice message interface

SIP hotspot is a simple but practical function. With simple configurations, the SIP hotspot function can implement group ringing. SIP accounts can be expanded. Phone set functions as a SIP hotspot and other phone sets (B and C) function as SIP hotspot clients. When somebody calls phone set A, phone sets A, B, and C all ring. When any phone set answers the call, other phone sets stop ringing. The call can be answered by only one phone set. When B or C initiates a call, the SIP number registered by phone set A is the calling number. To set a SIP hotspot, register at least one SIP account.

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Parameters
Device Table
SIP hotspot Enable hotspot Mode
Monitor Type Monitor Address Remote Port

Picture 64 – Register SIP account
Table 11 – SIP hotspot Parameters
Description If your phone is set to “SIP hotspot server”, Device Table will display as Client Device Table which connected to your phone. If your phone is set to “SIP hotspot client”, Device Table will display as Server Device Table which you can connect to.
Set it to be Enable to enable the feature. Choose hotspot, phone will be a “SIP hotspot server”; Choose Client, phone will be a “SIP hotspot Client” Either the Multicast or Broadcast is ok. If you want to limit the broadcast packets, you’d better use broadcast. But, if client choose broadcast, the SIP hotspot phone must be broadcast. The address of broadcast, hotspot server and hotspot client must be same. Type the Remote port number.

Configure SIP hotspot server:

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Picture 65 – SIP hotspot server configuration Configure SIP hotspot client: To set as a SIP hotspot client, no SIP account needs to be set. The Phone set will automatically obtain and configure a SIP account. On the SIP Hotspot tab page, set Mode to Client. The values of other options are the same as those of the hotspot.
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Picture 82 – SIP hotspot client configuration As the hotspot server, the default extension number is 0. When the phone is used as the client, the extension number is increased from 1, you can view the extension number through the [SIP Hotspot] page. Call extension number: The hotspot server and the client can dial each other through the extension number. For example, extension 1 dials extension 0.
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9 Phone Settings 9.1 Basic Settings
9.1.1 Language
The user can set the phone language through the phone interface and web interface. Phone end: After resetting the factory settings, the user needs to set the language; when setting the
language during standby, Enter the “#107” to enter the [Menu] >> [Basic] >> [Language] Settings, as shown in the figure.
Picture 67 – Phone language setting Web interface: Log in to the phone webpage and set the language in the drop-down box at the top right
corner of the page, as shown in the figure:
Picture 68 – Language setting on Web page The function box on the right side of the web interface language setting box is “Synchronize language to
phone”; if selected, the phone language will be synchronized with the webpage language. If it is not selected, it will not be synchronized.
9.1.2 Time & Date
Users can set the phone time through the phone interface and web interface. Phone end: When the phone is in the default standby state, Enter the “#107” to enter the [Menu] >>
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[Basic] >> [Time & Date] , use the up/down key to edit parameters, press the [OK] to save after completion, as shown in the figure:
Picture 69 – Set time & date on phone Web end: Log in to the phone webpage and enter [Phone Settings] >> [Time/Date] , as shown in the
figure:

Parameters Mode
SNTP Server

Picture 70 – Set time & date on webpage
Table 12 – Time Settings Parameters
Description Auto/Manual Auto: Enable network time synchronization via SNTP protocol, default enabled. Manual: User can modify data manually. SNTP server address

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Time zone Time format
Separator 12-Hour Clock Daylight Saving Time

Select the time zone
Select time format from one of the followings: 1 JAN, MON 1 January, Monday JAN 1, MON January 1, Monday MON, 1 JAN Monday, 1 January MON, JAN 1 Monday, January 1 DD-MM-YY DD-MM-YYYY MM-DD-YY MM-DD-YYYY YY-MM-DD YYYY-MM-DD
Choose the separator between year and moth and day
Display the clock in 12-hour format
Enable or Disable the Daylight Saving Time

9.1.3 Screen
The user can set the phone screen parameters through both of the phone interface and web interface. Phone: When the phone is in the default standby state, Enter the “#*107” to enter the[Menu] >>
[Basic] >> [Screen Settings] to edit the screen parameters. After editing, click [OK] to save, as shown in the figure:

Picture 71 – Set screen parameters on phone Web : Go to [Phone Settings] >> [Advanced] Advanced, edit the screen parameters, and click Apply to
save. 9.1.3.1 Brightness and backlight Set the brightness level in use from 1 to 16, [-] or [+]switch brightness level.
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Set the brightness level in the energy-saving mode from 0 to 16, [-] or [+] switch the brightness level. Set the backlight time to 1 min by default. You can turn it off or select 15 S/30 S/1 min/2 min/5 min/10
min/30 min/ 1 h /2h 3h /6h /15h The screen saver can be turned on or off by default. Web interface: enter [Phone Settings] >> [Advanced], edit screen parameters, and click submit to save.
Picture 72 – Page screen Settings 9.1.3.2 Screen Saver Press [Screen Settings] to find the [Screen protection] button, press the volume -(L)/+(R)buttons to
open/close the screen protection, set the timeout time, the default is 2H, after completion, press [OK] key to save. After saving, return to standby mode and enter the screen saver after 2H, as follows:
Picture 73 – Phone screen saver
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9.1.4 Ring
When the device is in the default standby mode, Enter the “#107” to enter the [Menu] , and use the volume -(L)/+(R)buttons to select [Basic] item. Enter [Basic] item till you find [Ring] item. Enter [Ring] item and you will find [Headset] or [Handsfree] item, press the volume -(L)/+(R)buttons to
adjust the ring volume, save the adjustment by pressing [OK] when done. Enter [Ring type] item, use the volume -(L)/+(R)buttons to select to change the ring type, save the
adjustment by pressing [OK] when done.
9.1.5 Voice Volume
When the device is in the default standby mode, Enter the “#107” to enter the [Menu] , and use the volume -(L)/+(R)buttons to select [Basic] item. Enter [Basic] item till you find [Voice Volume] item. Enter [Voice Volume] item and you will find [Headset], [Handsfree] and [Headset] item. Enter [Headset] or [Handsfree] or [Headset] item, and adjust the audio volume for different mode. Save the adjustment by pressing [OK] when done.
9.1.6 Greeting Words
When the device is in the default standby mode, Enter the [Menu] till you find the [Basic] item. Enter [Basic] item till you find [Greeting Words] item. Press [OK] to enter the setting interface to edit the Greetings Words. Save the adjustment by pressing [OK] when done. NOTICE! The welcome message can only be displayed in the upper left corner of standby mode when the default option is disabled.
9.1.7 Reboot
When the device is in the default standby mode, Enter the [Menu] till you find the [Basic] item. Enter [Basic] item till you find [Reboot] item. Press [OK] a prompt message, “restart now,” prompts the user. Press [OK] to restart the phone or [Cancel].
The phone is in standby mode, The configurable [OK] key is the restart key. Press [OK], a prompt message, “restart now” prompts the
user. Press [OK] to restart the phone or [Cancel] to exit.
9.2 Phone Book
9.2.1 Local Contact
User can save contacts’ information in the phone book and dial the contact’s phone number(s) from the phone book((By pressing the hands-free button or lifting the handle). To open the phone book, user can press
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soft-menu button [Contact] in the default standby screen or keypad.
Picture 74 – Phone book screen NOTICE! The device can save up to total 1000 contact records.
Picture 75 – Local Phone book When there are contact records in the phone book, the contact records will be arranged in the alphabet order. User may browse the contacts with up/down keys. The record indicator tells user which contact is currently focused.
9.2.2 Blocked List
The device Support Blocked List, such as the number added to the Blocked List, the number of calls directly refused to the end, the end of the phone shows no incoming calls. (Blocked List Numbers can be called out normally) There are various ways to add number to the Blocked List on web page, which can be added in the
[Phone book] >> [Call list] >> [Restricted Incoming Calls]. Select any number in the phone book (both local and network) for configuration addition. Select any number in the call log for configuration addition.
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Picture 76 – Web Blocked List
9.2.3 Cloud Phone Book
9.2.3.1 Configure Cloud Phone book Cloud phonebook allows user to configure the device by downloading a phonebook from a cloud server. This is convenientfor office users to use the phonebook from a single source and save the effort to create and maintain the contact list individually. It is also a useful tool to synchronize his/her phonebook from a personal mobile phone to the device with Fanvil Cloud Phonebook Service and App which is to be provided publicly soon. NOTICE! The cloud phonebook is ONLY temporarily downloaded to the device each time when it is opened on the device to ensure the user get the latest phonebook. However, the downloading may take a couple seconds depending on the network condition. Therefore, it is highly recommended for the users to save important contacts from cloud to local phonebook for saving download time. Open cloud phonebook list, press [Menu] >> [PhoneBook] >> [Cloud Contacts] in phonebook screen. TIPS! The first configuration on cloud phone should be completed on Web page by selecting [PhoneBook] >> [Cloud Contacts]. The setting of addition/deletion on device could be done after the first setting on Web page.
Picture 77 – Cloud phone book list
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9.2.3.2 Downloading Cloud Phone book
In cloud phone book screen, user can open a cloud phone book by pressing [Enter] button. The device will start downloading the phone book. The user will be prompted with a warning message if downloading failed. Once the cloud phone book is downloaded completely, the user can browse the contact list and dial the contact number same as in local phonebook.

9.3 Call Log

Picture 78 – Downloading Cloud Phone book

The device can store up to 1000 call log records and user can open the call logs to check all incoming, outgoing, and missed call records by pressing soft-menu button [CallLog] . In the call logs screen, user may browse the call logs with up/down keys. Each call log record is presented with call type’ and call party number / name’.

Picture 79 – Call Log The types of call ringtones and corresponding icons can be divided into the following categories:
– Missed Call Logs – Incoming Call Logs – Outgoing Call Logs – Forward Call Logs
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9.4 Function Key

Picture 80 – Filter call record types

Users can configure speed dial key numbers or use them as customizable function keys quickly. In addition, the user can also long press each DSS key to modify the corresponding key Settings.

Picture 81 – DSS LCD key Page Configuration Screen The DSS Key could be configured as followings, Memory Key
Speed Dial/Intercom/BLF/Presence/Call Park Line Key Event
MWI/DND/Hold/Phonebook/Redial/Pickup/Headset/ SMS/Release DTMF Action URL BLF List Key Multicast Action URL XML Browser Webpage interface: [Function key] >> [Function key].
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Picture 82 – DSS settings Moreover, user also can add the user-defined title for the DSS Keys, which is configured as Memory Key / Line / URL / Multicast / Prefix. NOTICE! User-defined title is up to 10 characters. More detailed information refers to 12.23 Function Key and 6.3 Appendix III ­LED Definition .
9.5 Headset 9.5.1 Wired Headset
The device supports wired Headset with RJ9 interface, which can play incoming call sound and talk with Headset.
After the phone is connected to the headset, the default DSS key of headset will be green light which indicating that the headset can be used normally.
On the webpage [Phone settings] >> [Features], you can set the headset answering function, and the ring tone for headset.
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Picture 83 – Headset function settings
9.5.2 EHS Headset
Phone into [Menu] >> [Features] >> [Advanced], Select [EHS Headset] , can open EHS Headset (default closed EHS Headset).
Picture 84 – EHS Headset setting
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9.6 Advanced 9.6.1 Line Configurations
Picture 85 – SIP address and account information Save the adjustment by pressing [OK] when done. For users who want to configure more options, user should use web management portal to modify or Advanced Settings in accounts on the individual line to configure those options.
Picture 86 – Configure Advanced Line Options
9.6.2 Network Settings
9.6.2.1 Network Settings IP Mode There are 3 network protocol mode options, IPv4, IPv6 and IPv4 & IPv6. User could select available mode via “+” or “-“. The selected IP mode will be activated after pressing [OK] button.
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Picture 87 – Network mode Settings IPv4 In IPv4 mode, there are 3 connection mode options: DHCP, PPPoE and Static IP.
Picture 88 – DHCP network mode When using DHCP mode, phone will get the IP address from DHCP server (router).
Use DHCP DNS: It is enabled as default. “Enable” means phone will get DNS address from DHCP server and “disable” means not.
Use DHCP time: It is disabled as default. “Enable” to manage the time of get DNS address from DHCP server and “disable” means not.
Picture 89 – PPPoE network mode
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When using PPPoE, phone will get the IP address from PPPoE server. Username: PPPoE user name. Password: PPPoE password.

Picture 90 – Static IP network mode
When using Static IP mode, user must configure the IP address manually. IP Address: Phone IP address. Mask: sub mask of your LAN. Gateway: The gateway IP address. Phone could access the other network via it. Primary DNS: Primary DNS address. The default is 8.8.8.8, Google DNS server address. Secondary DNS: Secondary DNS. When primary DNS is not available, it will work.
IPv6 In IPv6, there are 2 connection mode options, DHCP and Static IP.
DHCP configuration refers to IPv4 introduction in last page. Static IP configuration is almost same as IPv4’s, except the IPv6 Prefix. IPv6 Prefix: IPv6 prefix, it is similar with mask of IPv4.

9.6.2.2 QoS & VLAN LLDP

Picture 91 – IPv6 Static IP network mode

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Link Layer Discovery Protocol. LLDP is a vendor independent link layer protocol used by network devices for advertising their identity, capabilities to neighbors on a LAN segment. Phone could use LLDP to find the VLAN switch or other VLAN devices and use LLDP learn feature to apply the VLAN ID from VLAN switch to phone its self. CDP Cisco Discovery Protocol. CDP is a not-for- profit charity that runs the global disclosure system for investors, companies, cities, states and regions to manage their environmental impacts. According to the CDP, Cisco devices could share the OS version, IP address, hardware version and so on.

Table 15 – QoS & VLAN

Parameters LLDP setting Report Interval Learning QoS QoS Mode WAN VLAN WAN VLAN LAN VLAN LAN VLAN CDP CDP

Description Enable LLDP LLDP requests interval time apply the learned VLAN ID to the phone configuration
configure SIP DSCP and audio DSCP
WAN port VLAN configuration
LAN port VLAN configuration CDP enable/disable CDP interval time

9.6.2.3 VPN Virtual Private Network (VPN) is a technology to allow device to create a tunneling connection to a server and becomes part of the server’s network. The network transmission of the device may be routed through the VPN server. For some users, especially enterprise users, a VPN connection might be required to be established before activate a line registration. The device supports two VPN modes, Layer 2 Transportation Protocol (L2TP) and OpenVPN. The VPN connection must be configured and started (or stopped) from the device web portal. L2TP NOTICE! The device only supports non-encrypted basic authentication and non-encrypted data tunneling. To establish a L2TP connection, users should log in to the device web portal, open webpage [Network] >> [VPN]. In VPN Mode, check the “Enable VPN” option and select “L2TP”, then fill in the L2TP server address, Authentication Username, and Authentication Password in the L2TP section. Press “Apply” then the device

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will try to connect to the L2TP server.

When the VPN connection established, the VPN IP Address should be displayed in the VPN status. There

may be some delay of the connection establishment. User may need to refresh the page to update the status.

Once the VPN is configured, the device will try to connect with the VPN automatically when the device boots

up every time until user disable it. Sometimes, if the VPN connection does not establish immediately, user

may try to reboot the device and check if VPN connection established after reboot.

OpenVPN

To establish an OpenVPN connection, user should get the following authentication and configuration files

from the OpenVPN hosting provider and name them as the following,

OpenVPN Configuration file: client.ovpn

CA Root Certification:

ca.crt

Client Certification:

client.crt

Client Key:

client.key

User then upload these files to the device in the web page [Network] >> [VPN], select OpenVPN Files. Then

user should check “Enable VPN” and select “OpenVPN” in VPN Mode and click “Apply” to enable OpenVPN

connection.

Same as L2TP connection, the connection will be established every time when system rebooted until user

disable it manually.

PH

9.6.2.4 Web Server Type

Configure the Web Server mode to be HTTP or HTTPS and will be activated after the reboot. Then user could

use http/https protocol to access pone web page.

Picture 92 – The phone configures the web server type
9.6.3 Set The Secret Key
When the device is in the default standby mode, Select [Menu] >> [System], and enter it via [Confirm] or [OK] button. As default, the Advance setting password is 123. User will see the follow page after menu ­ System ­ Security.
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Picture 93 – Menu password Menu password is the permission for accessing the advanced setting. [Current password] is the password user configured before. If no configuration before, the default
password is 123. [New password] is the new password user to use. The password takes effect immediately after the setting is completed, and the password is not displayed
in plain text after input The keyboard lock password is used to unlock the keyboard after the phone keyboard is locked
Picture 94 – Keypad password Select [Keyboard password] setting by pressing [confirm] or [OK] button after Keyboard password
entered. If the password is correct, you will enter the keyboard lock status interface. The keyboard lock status is
closed by default. You can select all the keys, the menu key, and the DSSkey key, and the timeout time can be set to take effect. If the timeout period is not set (the default is 0), you need to press and hold [#] on the standby interface, the phone will lock the keyboard, and there will be a lock icon on the top of the phone. Pressing any key at this time will prompt for a password.
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Picture 95 – Web keyboard lock password Settings
9.6.4 Maintenance
Phone Webpage: Login and go to [System] >> [Auto provision].
Picture 96 – Page auto provision Settings LCD: [Menu] >> [Advanced setting] >> [Maintenance] >> [Auto Provision].
Picture 97 – Phone auto provision settings
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Fanvil devices support SIP PnP, DHCP options, Static provision, TR069. If all of the 4 methods are enabled, the priority from high to low as below: PNP>DHCP>TR069> Static Provisioning Transferring protocol: FTP, TFTP, HTTP, HTTPS Details refer to Fanvil Auto Provision in

Table 14 – Auto Provision

Parameters Basic settings CPE Serial Number Authentication Name Authentication Password Configuration File Encryption Key General Configuration File Encryption Key Download Fail Check Times Update Contact Interval
Save Auto Provision Information Download Common Config enabled
Enable Server Digest
DHCP Option
Option Value
Custom Option Value
Enable DHCP Option 120 SIP Plug and Play (PnP)
Enable SIP PnP

Description
Display the device SN The user name of provision server The password of provision server If the device configuration file is encrypted , user should add the encryption key here If the common configuration file is encrypted, user should add the encryption key here
If there download is failed, phone will retry with the configured times.
Phone will update the phonebook with the configured interval time. If it is 0, the feature is disabled. Save the HTTP/HTTPS/FTP user name and password. If the provision URL is kept, the information will be kept.
Whether phone will download the common configuration file.
When the feature is enable, if the configuration of server is changed, phone will download and update.
Confiugre DHCP option, DHCP option supports DHCP custom option | DHCP option 66 | DHCP option 43, 3 methods to get the provision URL. The default is Option 66. Custom Option value is allowed from 128 to 254. The option value must be same as server define. Use Option120 to get the SIP server address from DHCP server.
Whether enable PnP or not. If PnP is enable, phone will send a SIP SUBSCRIBE message with broadcast method. Any server can support the feature will respond and send a Notify with URL to phone. Phone could get the configuration file with the URL.

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Server Address

Broadcast address. As default, it is 224.0.0.0.

Server Port

PnP port

Transport Protocol

PnP protocol, TCP or UDP.

Update Interval

PnP message interval.

Static Provisioning Server

Server Address

Provisioning server address. Support both IP address and domain address.

The configuration file name. If it is empty, phone will request the common

Configuration File Name

file and device file which is named as its MAC address. The file name could be a common name, $mac.cfg, $input.cfg. The file

format supports CFG/TXT/XML.

Protocol Type

Transferring protocol type supports FTPTFTPHTTP and HTTPS

Update Interval

Configuration file update interval time. As default it is 1, means phone will check the update every 1 hour.

Provision Mode.

Update Mode

1. Disabled. 2. Update after reboot.

3. Update after interval.

TR069

Enable TR069

Enable TR069 after selection

ACS Server Type

There are 2 options Serve type, common and CTC.

ACS Server URL

ACS server address

ACS User

ACS server username (up to is 59 character)

ACS Password

ACS server password (up to is 59 character)

Enable TR069 Warning Tone

If TR069 is enabled, there will be a prompt tone when connecting.

TLS Version

TLS version (TLS 1.0, TLS 1.1, TLS 1.2)

INFORM Sending Period INFORM signal interval time. It ranges from 1s to 999s

STUN Server Address

Configure STUN server address

STUN Enable

To enable STUN server for TR069

9.6.5 Firmware Upgrade
Web page: Login phone web page, go to [System] >> [Upgrade].

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Picture 98 – Web page firmware upgrade LCD interface: go to [Menu] >> [System]

[Firmware Upgrade] .

Picture 99 – Firmware upgrade information display

Table 15 – Firmware upgrade

Parameter Upgrade server
Enable Auto Upgrade
Upgrade Server Address1 Upgrade Server Address2 Update Interval Firmware Information

Description
Enable automatic upgrade, If there is a new version txt and new software firmware on the server, phone will show a prompt upgrade message after Update Interval. Set available upgrade server address. Set available upgrade server address. Set Update Interval.

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Current Software Version Server Firmware Version
[Upgrade] button
New version description information

It will show Current Software Version. It will show Server Firmware Version. If there is a new version txt and new software firmware on the server, the page will display version information and upgrade button will become available; Click [Upgrade] button to upgrade the new firmware. When there is a corresponding TXT file and version on the server side, the TXT and version information will be displayed under the new version description information.

The file requested from the server is a TXT file called vendor_model_hw10.txt.Hw followed by the hardware version number, it will be written as hw10 if no difference on hardware. All Spaces in the filename are replaced by underline.
The URL requested by the phone is HTTP:// server address/vendor_Model_hw10 .txt: The new version and the requested file should be placed in the download directory of the HTTP server, as shown in the figure:

TXT file format must be UTF-8 vendor_model_hw10.TXT The file format is as follows
Version=0.0.4 #Firmware Firmware=xxx/xxx.z #URLRelative paths are supported and absolute paths are possible, distinguished by the presence of protocol headers. BuildTime=2023.05.11 20:00 Info=TXT|XML
Xxxxx Xxxxx Xxxxx Xxxxx After the interval of update cycle arrives, if the server has available files and versions, Click [view] to check the version information and upgrade.
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9.6.6 Factory Reset
The phone is in default standby mode. method one: Press [Menu] to find [System], and press [OK]. Press [System] to enter the password (default password is 123) to enter the interface. Press the [Restore factory Settings] button to select the file to be cleared. Press [OK] to clear after completion. When you select clear configuration file and clear all, the phone will
restart automatically after clearing.
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10 Web Configurations
10.1 Web Page Authentication
The user can log into the web page of the phone to manage the user’s phone information and operate the phone. Users must provide the correct user name and password to log in.
10.2 System >> Information
User can get the system information of the device in this page including, Model Hardware Version Software Version Uptime And summarization of network status, Network Mode MAC Address IP Subnet Mask Default Gateway Besides, summarization of SIP account status, SIP User SIP account status (Registered / Unapplied / Trying / Timeout )
10.3 System >> Account
On this page the user can change the password for the login page. Users with administrator rights can also add or delete users, manage users, and set permissions and passwords for new users.
10.4 System >> Configurations
On this page, users with administrator privileges can view, export, or import the phone configuration, or restore the phone to factory Settings. Clear Configurations Select the module in the configuration file to clear. SIP: account configuration. AUTOPROVISION: automatically upgrades the configuration TR069:TR069 related configuration MMI: MMI module, including authentication user information, web access protocol, etc.
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DSS Key: DSS Key configuration Clear Tables Select the local data table to be cleared, all selected by default. Reset Phone The phone data will be cleared, including configuration and database tables.
10.5 System >> Upgrade
Upgrade the phone software version, customized ringtone, background, DSS Key icon, etc., can also be upgraded to delete the file. Ring tone support “.wav” format.
10.6 System >> Auto Provision
The Auto Provision settings help IT manager or service provider to easily deploy and manage the devices in mass volume. For the detail of Auto Provision, please refer to this link Auto Provision Description
10.7 System >> Tools
Tools provided in this page help users to identify issues at trouble shooting. Please refer to 13 Trouble Shooting for more detail.
10.8 System >> Reboot Phone
This page can restart the phone.
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11 Network >> Basic
This page allows users to configure network connection types and parameters.
11.1 Network >> Service Port
This page provides settings for Web page login protocol, protocol port settings and RTP port.

Parameters Web Server Type
Web Logon Timeout
Web auto login
HTTP Port HTTPS Port RTP Port Range Start RTP Port Quantity

Picture 100 – Service Port Settings
Table 16 – Service port
Description Reboot to take effect after settings. Optionally, the web page login is HTTP/HTTPS. Default as 15 minutes, the timeout will automatically exit the login page, need to login again. After the timeout does not need to enter a user name password, will automatically login to the web page. The default is 80. If you want system security, you can set ports other than 80. Such as :8080, webpage login: HTTP://ip:8080 The default is 443, the same as the HTTP port. The value range is 1025 to 65530. The value of RTP port starts from the initial value set. For each call, the value of voice and video port is added 2. The value range is 10 to 1000. Number of calls.

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11.2 Network >> VPN
Users can configure a VPN connection on this page. See 10.6.2.3 VPN for more details.

11.3 Network >> Advanced

Advanced network Settings are typically configured by the IT administrator to improve the quality of the phone service. For configuration, query the 10.6 advanced Settings.
11.4 Line >> SIP

Configure the Line service configuration on this page.

Table 17 – Line configuration on the web page

Parameters Register Settings
Line Status
Activate Username Authentication User Display Name Authentication Password Realm Server Name SIP Server 1 Server Address Server Port Transport Protocol Registration Expiration SIP Server 2 Server Address Server Port Transport Protocol Registration Expiration SIP Proxy Server Address Proxy Server Port Proxy User Proxy Password

Description
Display the current line status at page loading. To get the up to date line status, user has to refresh the page manually. Whether the service of the line is activated Enter the username of the service account. Enter the authentication user of the service account Enter the display name to be sent in a call request. Enter the authentication password of the service account Enter the SIP domain if requested by the service provider Input server name.
Enter the IP or FQDN address of the SIP server Enter the SIP server port, default is 5060 Set up the SIP transport line using TCP or UDP or TLS. Set SIP expiration date.
Enter the IP or FQDN address of the SIP server Enter the SIP server port, default is 5060 Set up the SIP transport line using TCP or UDP or TLS. Set SIP expiration date. Enter the IP or FQDN address of the SIP proxy server. Enter the SIP proxy server port, default is 5060. Enter the SIP proxy user. Enter the SIP proxy password.

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Backup Proxy Server Address

Enter the IP or FQDN address of the backup proxy server.

Backup Proxy Server Port Enter the backup proxy server port, default is 5060.

Basic Settings

Enable Auto Answering

Enable auto-answering, the incoming calls will be answered automatically after the delay time

Auto Answering Delay

Set the delay for incoming call before the system automatically answered it

Enable unconditional call forward, all incoming calls will be forwarded to Call Forward Unconditional
the number specified in the next field

Call Forward Number for Unconditional

Set the number of unconditional call forward

Call Forward on Busy

Enable call forward on busy, when the phone is busy, any incoming call will be forwarded to the number specified in the next field.

Call Forward Number for Busy

Set the number of call forward on busy .

Call Forward on No Answer

Enable call forward on no answer, when an incoming call is not answered within the configured delay time, the call will be forwarded to the number specified in the next field.

Call Forward Number for No Answer

Set the number of call forward on no answer.

Call Forward Delay for No Set the delay time of not answered call before being forwarded.
Answer

Transfer Timeout

Set the timeout of call transfer process.

Subscribe For Voice Message

Enable the device to subscribe a voice message waiting notification, if enabled, the device will receive notification from the server if there is voice message waiting on the server

Voice Message Number Set the number for retrieving voice message

Voice Message Subscribe Set the interval of voice message notification subscription
Period

Enable hotline configuration, the device will dial to the specific number

Enable Hotline

immediately at audio channel opened by off-hook handset or turn on

hands-free speaker or headset

Hotline Delay

Set the delay for hotline before the system automatically dialed it

Hotline Number

Set the hotline dialing number

Dial Without Registered Set call out by proxy without registration

Enable Missed Call Log

If enabled, the phone will save missed calls into the call history record.

DTMF Type

Set the DTMF type to be used for the line

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DTMF SIP INFO Mode

Set the SIP INFO mode to send *’ and#’ or 10′ and11′

Enable DND

Enable Do-not-disturb, any incoming call to this line will be rejected automatically

Subscribe For Voice Message

Enable the device to subscribe a voice message waiting notification, if enabled, the device will receive notification from the server if there is voice message waiting on the server

Use VPN

Set the line to use VPN restrict route

Use STUN

Set the line to use STUN for NAT traversal

Enable Failback

Whether to switch to the primary server when it is available.

Failback Interval

A Register message is used to periodically detect the time interval for the availability of the main Proxy.

Signal Failback

Multiple proxy cases, whether to allow the invite/register request to also execute failback.

Signal Retry Counts

The number of attempts that the SIP Request considers proxy unavailable under multiple proxy scenarios.

Codecs Settings

Set the priority and availability of the codecs by adding or remove them from the list.

Video Codecs

Select video code to preview video.

Advanced Settings

When this setting is enabled, the features in this section will not be

Use Feature Code

handled by the device itself but by the server instead. In order to control the enabling of the features, the device will send feature code to the server

by dialing the number specified in each feature code field.

Enable DND

Set the feature code to dial to the server

Disable DND

Set the feature code to dial to the server

Enable Call Forward Unconditional

Set the feature code to dial to the server

Disable Call Forward Unconditional

Set the feature code to dial to the server

Enable Call Forward on Busy

Set the feature code to dial to the server

Disable Call Forward on Busy

Set the feature code to dial to the server

Enable Call Forward on No Set the feature code to dial to the server
Answer

Disable Call Forward on No Answer

Set the feature code to dial to the server

Enable Blocking

Set the feature code to dial to the server

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Anonymous Call Disable Blocking Anonymous Call Call Waiting On Code Call Waiting Off Code Send Anonymous On Code Send Anonymous Off Code SIP Encryption RTP Encryption
Enable Session Timer
Session Timeout Enable BLF List
BLF List Number
Response Single Codec
BLF Server
Keep Alive Type
Keep Alive Interval Keep Authentication Blocking Anonymous Call User Agent Specific Server Type SIP Version Anonymous Call Standard Local Port Ring Type Enable user=phone Use Tel Call

Set the feature code to dial to the server
Set the feature code to dial to the server Set the feature code to dial to the server
Set the feature code to dial to the server
Set the feature code to dial to the server
Enable SIP encryption such that SIP transmission will be encrypted Enable RTP encryption such that RTP transmission will be encrypted Set the line to enable call ending by session timer refreshment. The call session will be ended if there is not new session timer event update received after the timeout period Set the session timer timeout period Enable/Disable BLF List BLF List allows one BLF key to monitor the status of a group. Multiple BLF lists are supported. If setting enabled, the device will use single codec in response to an incoming call request The registered server will receive the subscription package from ordinary application of BLF phone. Please enter the BLF server, if the sever does not support subscription package, the registered server and subscription server will be separated. Set the line to use dummy UDP or SIP OPTION packet to keep NAT pinhole opened Set the keep alive packet transmitting interval Keep the authentication parameters from previous authentication Reject any incoming call without presenting caller ID Set the user agent, the default is Model with Software Version. Set the line to collaborate with specific server type Set the SIP version Set the standard to be used for anonymous Set the local port Set the ring tone type for the line Sets user=phone in SIP messages. Set use tel call

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Auto TCP

Using TCP protocol to guarantee usability of transport for SIP messages above 1500 bytes

Enable Rport

Set the line to add rport in SIP headers

Enable PRACK

Set the line to support PRACK SIP message

DNS Mode

Select DNS mode, A, SRV, NAPTR

Enable Long Contact

Allow more parameters in contact field per RFC 3840

Enable Strict Proxy

Enables the use of strict routing. When the phone receives packets from the server, it will use the source IP address, not the address in via field.

Convert URI

Convert not digit and alphabet characters to %hh hex code

Use Quote in Display Name

Whether to add quote in display name, i.e. “Fanvil” vs Fanvil

Enable GRUU

Support Globally Routable User-Agent URI (GRUU)

Sync Clock Time

Time Sync with server

Enable Inactive Hold

With the post-call hold capture package enabled, you can see that in the INVITE package, SDP is inactive.

Caller ID Header

Set the Caller ID Header

Use 182 Response for Call Set the device to use 182 response code at call waiting response
waiting

Enable Feature Sync

Feature Sync with server

Enable SCA

Enable/Disable SCA (Shared Call Appearance )

Server Expire

Set the timeout to use the server.

TLS Version

Choose TLS Version.

uaCSTA Number

Set uaCSTA Number.

Enable Click To Talk

With the use of special server, click to call out directly after enabling.

Flash mode

Chose Flash modenormal or SIP info.

Flash Info Content-Type Set the SIP info content type.

Flash Info Content-Body Set the SIP info content body.

PickUp Number

Set the scramble number when the Pickup is enabled.

JoinCall Number

Set JoinCall Number.

Intercom Number

Set Intercom Number.

Unregister On Boot

Whether to enable logout function.

Enable MAC Header

Whether to open the registration of SIP package with user agent with MAC or not.

Enable Register MAC Header

Whether to open the registration is user agent with MAC or not.

BLF Dialog Strict Match Whether to enable accurate matching of BLF sessions.

PTime(ms)

Set whether to bring ptime field, default no.

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SIP Global Settings Strict Branch Enable Group Enable RFC4475 Enable Strict UA Match Registration Failure Retry Time Local SIP Port

Set up to strictly match the Branch field. Set open group. Set to enable RFC4475. Enable strict UA matching.
Set the registration failure retry time.
Modify the phone SIP port.

11.5 Line >> SIP Hotspot

Please refer to 9.9 SIP Hotspot.
11.6 Line >> Dial Plan

Parameters Press # to invoke dialing
Dial Fixed Length Timeout dial Enable E.164

Picture 101 – Dial plan settings
Table 18 – Phone 7 dialing methods
Description The user dials the other party’s number and then adds the # number to dial out; The number entered by the user is automatically dialed out when it reaches a fixed length The system dials automatically after timeout Please refer to e. 164 standard specification

Add dialing rules:

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Picture 102 – Custom setting of dial – up rules

Table 19 – Dial – up rule configuration table

Parameters Description

There are two types of matching: Full Matching or Prefix Matching. In Full matching,

the entire phone number is entered and then mapped per the Dial Peer rules.

Dial rule

In prefix matching, only part of the number is entered followed by T. The mapping with

then take place whenever these digits are dialed. Prefix mode supports a maximum

of 30 digits.

Note: Two different special characters are used.

x — Matches any single digit that is dialed. [ ] — Specifies a range of numbers to be matched. It may be a range, a list of ranges separated by

commas, or a list of digits.

Destination

Set Destination address. This is for IP direct.

Port

Set the Signal port, and the default is 5060 for SIP.

Alias

Set the Alias. This is the text to be added, replaced or deleted. It is an optional item.

Note: There are four types of aliases.

all: xxx ­ xxx will replace the phone number.

add: xxx ­ xxx will be dialed before any phone number.

del ­The characters will be deleted from the phone number.

rep: xxx ­ xxx will be substituted for the specified characters.

Suffix

Characters to be added at the end of the phone number. It is an optional item.

Length

Set the number of characters to be deleted. For example, if this is set to 3, the phone will delete the first 3 digits of the phone number. It is an optional item.

This feature allows the user to create rules to make dialing easier. There are several different options for dial

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rules. The examples below will show how this can be used. Example 1: All Substitution — Assume that it is desired to place a direct IP call to IP address 172.168.2.208. Using this feature, 123 can be substituted for 172.168.2.208.
Picture 103 – Dial rules table (1) Example 2: Partial Substitution — To dial a long distance call to Beijing requires dialing area code 010 before the local phone number. Using this feature 1 can be substituted for 010. For example, to call 62213123 would only require dialing 162213123 instead of 01062213123.
Picture 104 – Dial rules table (2) Example 3: Addition — Two examples are shown. In the first case, it is assumed that 0 must be dialed before any 11 digit number beginning with 13. In the second case, it is assumed that 0 must be dialed before any 11 digit number beginning with 135, 136, 137, 138, or 139. Two different special characters are used. x — Matches any single digit that is dialed. [] — Specifies a range of numbers to be matched. It may be a range, a list of ranges separated by commas, or a list of digits.
11.7 Line >> Action Plan
Action plan: a technical implementation defined and designed by fanvil for remote control and behavior linkage between fanvil terminal equipment and other equipment. That is, when an event occurs on the fanvil terminal, the terminal can execute an action, which is completed according to a plan rule. Log in to the phone web, visit [Line] >[Action plan], and configure action plan rules.
Picture 105 – Action Plan
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Parameter Action
N

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