InstyQ 2.5K Solar Security Camera Instruction Manual

InstyQ 2.5K Solar Security Camera

Specifications

• 2.5K Solar Security Camera
• Screws Bag*2
• Specification*1
• 3W Solar Energyb*1
• Dual Lens Camera*1
• Antenna
• MIC 6 White/IR Light
• Photosensitive PIR Pilot Light
• SD card slot
• Silicone Cover
• Solar Panel
• Brackets
• Reset Button Speaker
• Power Switch

Product Usage Instructions

Night Vision & Alarm

• The camera features two modes for night vision: infrared and full-color night vision technology. With these modes, you can capture clearer videos even in the darkness.

Moon Detection Alarm

• The camera is equipped with a moon-detection alarm feature.

APP Function Overview

• The camera’s companion app provides various functions to enhance your experience. Please refer to the user manual for a detailed overview of the app’s features.

Camera Sharing

• You can easily share access to the camera with others using the camera-sharing feature. This allows multiple users to view the camera’s feed simultaneously.

Video Playback

• The camera supports video playback, allowing you to review previously recorded footage. Please refer to the user manual for instructions on how to access and control the playback feature.
• FAQ

Q: How can I switch between infrared and full-color night vision modes?

• A: To switch between infrared and full-color night vision modes, please access the camera’s settings through the companion app and adjust the night vision settings accordingly.

Q: Can I mount the camera outdoors?

• A: Yes, the camera is designed for outdoor use and comes with a silicone cover and brackets for easy installation.

Q: What is the maximum resolution of the camera?

• A: The camera has a maximum resolution of 2.5K, providing high-quality video footage.

Product Packing List

Appearance Brief

Note:

• Reset button: Long press to restore the camera to factory settings.
• SD card solution: Support local SD card storage (Max. 128G)

Product Instructions

1. Download”Tris Home “APP Search for the “Tris Home” app in the App Store/Google Play Store, or scan the QR code below to download
2. Turn on the power
   • Power on the camera, and turn on the device, and it will send the “system starting up, wait be configured, Wait for the connection, please configure the network according to the Instructions” prompt after several seconds, If the camera does not have a prompt sound for a long time, you can press and hold the camera Reset button until you hear the prompt ” Restore factory settings, please do not power off ” and release it to restore the camera to factory settings and then configure the network.
   • Note:
   • If you need local storage, please install the memory card first, and then power on the device (the memory card does not support hot swapping, please plug and unplug the memory card when the device is powered off).
   • Cloud storage is recommended, which is safe and convenient

Accounts Registration

Registration process

Step 1 : Open the App, and click “Sign up” to register. If you already have an account, click “Login”.

Note:

1. Please tick “Agree” to the “User Agreement & Privacy Agreement
2. If the verification code is sent out over time due to network problems, please try again later.

• Before you start to pair the camera to the WiFi, please make sure your smartphone is in 2.4G WiFi Signal.
• If you can not see the 2.4G signal in the setting of the WLAN, you can turn it on from your router. All routers, no matter 5G or dual channel come with a 2.4G signal. Please refer to the Q&A in this direction for the operation.

Device Adding

Bluetooth Pairing

• Step 1: Click “Search the devices
• Step 2: Click “Discover below devices (the camera pictures you buy)
• • Step 3: Select the 2.4Ghz WiFi network input the password, and then click “Next”.
• Step 4: Wait for the camera to connect via Bluetooth
• Step 5: Set a Camera Name
• Step 6 : Select the record storage method
• Step 7: Click “Done
• Step 8: All done. You have added the camera successfully to vour phone

Scan QR Code

• Step 1: Click the camera picture you buy.
• Step 2: Click “Next
• Step 3: Select the 2.4Ghz WiFi network and the password, and then click “Next”.
• Step 4: Please show the QR code on the phone to the camera lens around 25-35cm. If the camera comes out “connecting”, you can take your phone away and click “Next”.
• Step 5: Waiting for the camera to connect to WiFi successfully.
• Step 6: All done. You have added the camera successfully to your phone. Begin to monitor your home.

Night Vision & Alarm

• With two modes: infrared, and full-color night vision technology, you can see clearer videos even in the darkness.

Motion Detection Alarm

With the function on, the App will push an alarm message to you when motion is triggered.

1. Click on the set pattern.
2. Click on” smartalarm”
3. Turn On Smart Alarm
4. After turning it on, you can monitor the human movement that stands in front of the device and send alarms.
5. It is possible to choose different detection sensitivities.
6. Choose different alarm methods. Sound and light alarm is only valid at night.

APP Function Overview

1. Time Stamp
2. Mute Button
3. Full Screen
4. Network Speed
5. Take a Snapshot
6. Microphone
7. Record a Video
8. Smart Alarm Setting
9. PTZ Control
10. Night Vision Setting
11. Setting Button
12. Card Playback
13. Cloud Playback
14. WiFi Strength
15. Alarm Button
16. Primary School
17. Power Display

Camera Sharing

• When you need to view the camera with other family members or friends, you can use this device-sharing function. (Only the administrator whose account is bound with the camera for the first time can share and set the device.)
• Note: Please make sure the registered regions of all shared accounts are the same as the administrator’s account.
• Step 1 : Click the button on the home page.
• Step 2: Select the camera function to be shared, and click “Share”.
• Step 3: Scan the QR code of the shared account and you will receive the confirmation notification after success. The sharing will be completed after you agree. If you choose ‘enter account’, you can search for the account you would like to add.

Video Playback

1. Video Playback in SD Card
   • Go to the main interface, and click the “Card Playback” icon, you will see today’s motion-detected events. Tap any of these videos to playback.
2. Video Playback in the Cloud
3. Go to the main interface, and click the “Cloud Playback” icon, and you will see today’s motion-detected events. Tap any of these videos to playback.
4. Open the ‘Calendar’ to trace back and playback early recorded videos.

How to insert the micro SD memory card correctly

1. Micro SD memory card requirements
   • FAT32 format is supported
   • Maximum memory capacity:128GB
2. Insert the SD memory card in the correct direction.
   • The gold part is inserted in the same direction as the camera, with one side of the gold part facing the direction of the slot.
3. Push it in until it reaches the bottom
   • You will need to push in until you hear a clicking sound.
   • Release and it will hold in place.
4. Finish installing the SD memory card
   • When you need to move it, push in the card gently until it disengages from the memory card slot.
   • Grab the end of the card and pull it out of the slot.

How to Reset the camera

• Please first power in on. Wait one minute for the camera to rotate and self-test.
• There is a Reset button next to the SD card, Press the”reset button” for 5-10 seconds there will be a beep sound, and the camera self-test and resets.

How to Install

1. Find the bottom of the bracket will push it back hard.
2. Punch a hole in the wall, stuff the hole with a green rubber plug, then screw the screws into the plug and finally install the camera.

How to use a solar panel

1. Choose the right location: Select a position that receives maximum sunlight to install the solar panel. Ensure that the panel is not shaded to fully utilize solar energy.
2. Install the mounting bracket: Install a mounting bracket at the chosen location to support the solar panel. Adjust the angle of the bracket based on the latitude and season to maximize solar radiation.
3. Mount the solar panel: Securely mount the solar panel on the bracket. Connect the panel’s wires to the camera device.
4. Connect the camera device: Connect the solar panel’s wires to the power interface of the camera device. Push the switch to “ON” to turn it on and “OFF” to turn it off. Ensure that the connection is correct and secure.

Online Customer Service Function

• When you encounter problems that cannot be solved by yourself, please contact us in time, we will solve the problem for you.

How to Store Recordings

1. Stored By Manual
   • Go to live video, and manually record the video by clicking the ‘Record’ button to start or end, existing live view will automatically stop recording.
2. Memory Card
   • The camera supports a micro SD card (NOT INCLUDED), up to 128GB.
3. Cloud Storage Plan

Troubleshooting

1. APP can’t be registered successfully
   • Please check if the network of the mobile phone is normal;
   • Please tick the software service agreement and privacy policy;
   • Please check if the verification code is in the spam mail;
   • Please use WIFI to register if the mobile network cannot be registered.
   • If the mobile network and WIFI prompts cannot obtain the server address, please check if other software can be used normally;
   • During installation, please allow the app to obtain your location and all permissions, the system will automatically arrange the best server;
   • If the above solutions still can’t be effective, we recommend you uninstall and install the app again, the current location and all permissions are allowed during the installation)
2. Unable to connect to the network
   • Unable to connect to WiFi:
   • Please enable the DHCP of the router;
   • Please make sure the camera is not in the blacklist in the MAC settings of the router;
   • Turn off the 5GHz wifi in the router (Note: Please contact the router manufacturer if you can’t turn off the 5Ghz wifi) ;
   • After connecting to the 2.4GHz wifi, please check your mobile phone it can access the Internet;
   • Make sure the network of your mobile devices is under the same network router as the camera;
   • After the network is normal, reset the camera and reconnect.
   • Disconnected 5Ghz WIFl, unable to connect to wifi
   • Turn off the 5Ghz network and keep the 2.4Ghz network. restart the router and the camera;
   • WiFi name naming(SSID) cannot have “5Ghz” words.
3. Wifi password reason
   • Check the WiFi password connected to the camera is the same as the WiFi password of the connected router.
   • Check if the entered WiFi password has space or special characters (@,#,%,&).
4. After inserting SD, it displays a damaged
   • Before inserting the SD card, Disconnect the power. Connect the power to start after plugging in the card;
   • The SD card must be formatted on the computer before using the SD card;
   • When choosing SD, please choose genuine.
5. The camera matches the wifi successfully, but can’t hear the voice of the camera
   • Reset the camera, then power off and reconnect the camera (Because only reset can remove local data) ;
   • Put the phone as close as possible to the camera and router when “Please turn off the 5GHz wifi.
6. Motion detection messages prompt frequently
   • If motion detection sensitivity is too high, light changes also can cause an alarm;
   • Reduce sensitivity of alarms (recommended low level).
7. The scenarios for the reset key
   • Reset wifi information.
   • Wifi exception before connecting to the camera.
   • Wifi password error
   • Wifi drop
   • Replace new wifi
8. How can I differentiate the 2.4GHz and 5GHz Wi-Fi?
   • You could check the user manual of the router and try to contact the network operator for help. Or If you use a dual-band router. You could try to confirm it yourself.

Step 1: Find the router website on your computer/laptop.or if you have connected your Wi-Fi on your phone, click your Wi-Fi for router information.

• Step 2: Sign in to your router account, and Rename your Wi-Fi with 2.4G and 5G respectively for easy distinction. ( Do not use 5G preferred, 2.4Ghz & 5Ghz will mix if you open it, You don’t know whether vou have connected to 2.4Ghz Wi-Fi or 5Ghz Wi-Fi)I

Notification of Compliance

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. this device may not cause harmful interference,
2. this device must accept any interference received, including interference that may cause undesired operations or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the
limits for a Class B digital device, under Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used under the instructions, may cause harmful interference to radiocommunications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception. which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and the receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

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