HiBOOST Mini Series Hero Booster Installation Guide

HiBOOST Mini Series Hero Booster

Package Contents

Notes for LCD Display

Booster Light Patterns

Bluetooth

| On| Successfully connected to Bluetooth
OFF| Bluetooth is not connected

Wi-Fi

| On| Successfully connected to Wi-Fi
OFF| Wi-Fi is not connected

Power

| Solid Green| Normal operating condition
Solid Red| Booster is working abnormally
OFF| Booster is not receiving power from the DC power supply

Alarm

| OFF| The booster is working normally
Flashing| Booster is working abnormally

Bands contained in the Gauges

• Please focus on the gauge that contains the band you are using.

Getting Started

• Step 1 Connect the Power Supply to the Booster

• Step 2 Connect the Booster with the App Getting Started
  Register an ID first and login. Add the booster to the device list

• Step 3 Find the cell tower and determine the outdoor antenna’s position
  Find the band you are using.

For Android

• Download Network Cell Info Lite in the Google Store and open it.
• It can be seen from the example picture that the frequency band is band 13.
• (According to the form before, you need to pay attention to Gauge LTE700)
• Then click MAP. You can see your phone connecting to a tower, and you can try aiming your outdoor antenna at it. But sometimes this is not accurate. You could also move to Step 3.2 to find the tower
• Note: Please take screenshots at this stage.

For ios

1. Dial 3001#12345#
2. Follow the instructions, and take the screenshots as required.

Find the cell tower

1. Enter cellmapper.net

2. Choose your carrier and band here.

3. Then enter the coordinate of where you are trying to install the signal booster, and press the Enter key.
   (, when you open Cellmapper, the map on the right will automatically locate your area if you’ve given the site permission to access your location. If you found tower sites not even displayed on the map, it might be because the app intercepts the locations for security reasons.)

4. After the map jumps to the location, you can scroll the mouse pulley and zoom it out, then you will see the tower near the location. It would be better to take a screenshot of this page to guide the following installing steps. Should you have any questions, please contact our tech support.

Note: If you need help finding the tower, please contact our tech support and provide your carrier, band and screenshots taken in the last steps.

Determine the outdoor antenna’s position

The outdoor antenna is usually placed at one of the 4 ends of the roof.
Please choose the position according to the tower’s location. Make sure there are no barriers between the antenna and the tower.

Step 4 Connect the outdoor antenna with the booster

Note: At this stage, don’t connect the indoor antenna to the booster.

Step 5 Adjust and fix the Outdoor Antenna.

Have your outdoor antenna pointed to the cell tower you found before and observe the reading on the app. Adjust the outdoor antenna accordingly.
Notes:

1. The output power should be the higher the better.
2. The full output power for Hero is 12dBm. And the full gain is 65dB.

Step 6 Install the indoor antenna

There are 2 types of indoor antennas in kit Hero—whip antenna and panel antenna. You can choose either one to install.

Option 1 Desktop Mounted

1. Connect the indoor antenna with the booster
2. Adjust the indoor antenna

Place the signal booster on a dry and cool desktop, make sure the booster is within the coverage area, and it shall be easily accessible for maintenance. (As the whip antenna is a kind of omni antenna, it is suggested that the booster should be placed on a desk in the center of a room, rather than on a wall)

Notes
Make sure the gain reaches about 60dB. If not, please increase the vertical and horizontal distance between the two antennas or add some barriers.

Signal quality test

You could do the following

1. First, make sure the signal gauge value is unchanged from that during the outdoor antenna installation.
2. Do speed tests with the booster on and off, and make a comparison.
3. Check if the number of signal bars increases.
4. Make a phone call or send messages and check if the voice and streaming are better.

Option 2 Wall Mounted

1. Connect the indoor antenna with the booster
2. Adjust indoor antenna

The radiation pattern is 80° horizontal and 70°vertical. So try to make sure your indoor antenna is pointed to the area you would like to cover with signal.

Notes

1. It would be best if you could make the two antennas face opposite directions.
2. Make sure the gain approaches 60dB. If not, please adjust the direction of the indoor antenna/increase the vertical and horizontal distance between the two antennas/add some barriers.

Signal quality test

You could do the following:

1. First, make sure the signal gauge value is unchanged from that during the outdoor antenna installation.
2. Do speed tests with the booster on and off, and make a comparison.
3. Check if the number of signal bars increases.
4. Make a phone call or send messages and check if the voice and streaming are better.

Step 7 Fix the Booster and Cables.

• Fix the indoor antenna with the provided expansion bolt and hook.
• As the panel antenna is used, the booster needs to be fixed on the wall with the provided expansion bolt and hook.

Regular Problems and 1 normal status
If the booster is working normally, no further adjustment is required

OVERLOAD

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| <60dB| >=8dBm|

The alarm light flashing and the Power light solid red

|

The outdoor signal is too strong

|

Have your outdoor antenna pointed slightly away from the cell tower

CELL800| <60dB| >=8dBm
PCS1900| <60dB| >=8dBm
AWS2100| <60dB| >=8dBm
LOOPBACK

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| <60dB| <8dBm|

Alarm light flashing and Power light solid red(strong loopback) or green(slight loopback)

|

Inadequate separation of the indoor and outdoor antennas

| 1、Increase vertical and horizontal distance.

2 、 Add barriers(e.g. walls) Please try these solutions until the gain reaches or is over 60dB.

CELL800| <60dB| <8dBm
PCS1900| <60dB| <8dBm
AWS2100| <60dB| <8dBm
POOR SIGNAL

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION

LTE700

|

=60dB

|

–/NEGATIVE

|

Alarm light OFF and power light solid green

|

The input signal is too weak

| 1、Try adjusting the outdoor antenna to the best direction 2、Try adjusting the outdoor antenna to another cell tower 3、Try increasing the height of

the outdoor antenna and make

sure there are no barriers between the tower and the outdoor antenna

Please try these solutions until the output power reaches or is over -5dBm.

CELL800

|

=60dB

|

–/NEGATIVE

PCS1900

|

=60dB

|

–/NEGATIVE

AWS2100

|

=60dB

|

–/NEGATIVE

Normal but No Boosted Signal

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION

LTE700

|

=60dB

|

=-5dBm

|

Alarm light OFF and power light solid green

|

1、The band is not supported

2、The Signal is from other Carriers

|

Check the band you are using again. If it stays at band66, get into the ‘detail’/ ‘Setting’ of gauges on Signal Supervisor and switch off the RF switch of AWS2100, then adjust the outdoor antenna again. It would be better if there are two persons and one can stay near the indoor antenna to check if the signal is boosted.

CELL800

|

=60dB

|

=-5dBm

PCS1900

|

=60dB

|

=-5dBm

AWS2100

|

=60dB

|

=-5dBm

NORMAL

 | DL GAIN| OUTPUT POWER| LED LIGHT PATTERN| REASON| SOLUTION
LTE700| >=60dB| >=-5dBm|

Alarm light OFF and power light solid green

|  |
CELL800| >=60dB| >=-5dBm
PCS1900| >=60dB| >=-5dBm
AWS2100| >=60dB| >=-5dBm

Note

• Some customers have some misunderstandings about boosters, and we would like to clarify it here：
• If you can’t even get a stable 1 bar outside the house or on the roof, then we suggest you return it as it won’t work in areas with very weak signal, the same is true of all boosters on the market.

Technical Specifications

and all cellular standards

Max. Gain| 62 dB| 65 dB
Max. output power| DL 10 dBm| DL 10 dBm
MGC (Step Attenuation )| ≥ 25 dB / 1 dB step
I/O Port| SMA-Female
Impedance| 50 ohm
Environment Conditions| IP40
Dimensions| 7.651.3 in / 19212633mm
Weight| ≤ 1.68 lbs / 0.76 kg
Power Supply| Input AC100~240 V, 50/60 Hz, Output DC 12 V / 3 A

For more information

Download Signal Supervisor or enter our website

• You can download the specific user manual.
• You can reach our technical support for help.
• www.hiboost.com.

CONTACT

• 3150 Premier Drive, Suite 130,
• Irving, TX 75063
• 972-870-5666
• service@hiboost.com.
• www.hiboost.com.

References

• Cellular Tower and Signal Map
• Signal Booster, Mobile Cell Phone Signal Booster, Cellular Phone Signal Amplifier-HiBoost Official Store

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