Montpellier MCH29 29cm Ceramic Hob Touch Control Instruction Manual

Montpellier MCH29 29cm Ceramic Hob Touch Control

Please read these instructions carefully before attempting to install or use this appliance.
We recommend that you keep these instructions in a safe place for future reference.

Welcome

• Thank you for choosing this Montpellier appliance.
• Our appliances have been designed to provide you with the best combination of style, reliability and performance to give you years of trouble-free use.
• You may be familiar with a similar product, but please take time to read these instructions carefully before installing or using your appliance to ensure you get the most from your purchase.

We recommend that you keep this manual in a safe place for future reference.

Your appliance is covered by a comprehensive two-year Parts and labour Guarantee. In the unlikely event that you experience a problem with your appliance, you can rest assured that you are fully protected against the cost of repairs for the first 24 months. Please note that any claim must be accompanied by the model reference number, serial number and proof of purchase.
To activate your guarantee, you will need your product serial number. This can be found inside your appliance.
NB: Please make sure that you keep a copy of your original sales invoice as this will be needed if any service call is required.

There are three ways to register your Guarantee

• Online: Visit the Support page on our website and complete the online
• Product Registration form. www.montpellier-appliances.com.
• By Post: Simply detach and fill in the form provided, attach a stamp and send it in the post. Don’t forget to include your e-mail address so that we can send confirmation to you.
• By Phone: Contact our warranty registration department on 0808 1961388

Thank you for choosing this product.

• This User Manual contains important safety information and instructions on the operation and maintenance of your appliance.
• Please take the time to read this User Manual before using your appliance and keep this book for future reference.
• The design and specifications are subject to change without prior notice for product improvement.

THANK YOU LETTER
Thank you for choosing Montpellier! Before using your new Montpellier product, please read this manual thoroughly to ensure that you know how to operate the features and functions that your new appliance offers safely.

SAFETY INSTRUCTIONS

Intended Use
The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. Please check the packaging and appliance on arrival to make sure everything is intact to ensure safe operation. If you find any damage, please contact the retailer or dealer. Please note modifications or alterations to the appliance are not allowed for your safety concerns. Unintended use may cause hazards and loss of warranty claims.
SAFETY WARNINGS
Your safety is important to us. Please read this information before using your cooktop.

INSTALLATION

Electrical Shock Hazard

• Disconnect the appliance from the mains electricity supply before carrying out any work or maintenance on it.
• Connection to a good earth wiring system is essential and mandatory.
• Alterations to the domestic wiring system must only be made by a qualified electrician.
• Failure to follow this advice may result in electrical shock or death.

Cut Hazard

• Take care – panel edges are sharp.
• Failure to use caution could result in injury or cuts.

Important Safety Instructions

• Read these instructions carefully before installing or using this appliance.

• No combustible material or products should be placed on this appliance at any time.

• Please make this information available to the person responsible for installing the appliance as
  it could reduce your installation costs.

• To avoid a hazard, this appliance must be installed according to these instructions for installation.

• This appliance is to be properly installed and earthed only by a suitably qualified person.

• This appliance should be connected to a circuit that incorporates an isolating switch providing full disconnection from the power supply.

• Failure to install the appliance correctly could invalidate any warranty or liability claims.

• This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning the use of the appliance in a safe way and understand the hazards involved.

• Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.

• If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons to avoid a hazard.

• WARNING: If the surface is cracked, switch off the appliance to avoid the possibility of electric shock, for hob surfaces of glass-ceramic or similar material which protect live parts.

• Metallic objects such as knives, forks, spoons and lids should not be placed on the hob surface since they can get hot.

• A steam cleaner is not to be used.

• Do not use a steam cleaner to clean your cooktop.

• The appliance is not intended to be operated through an external timer or a separate remote-control system.

• WARNING: Danger of fire: do not store items on the cooking surfaces.

• The cooking process has to be supervised. A short-term cooking process has to be supervised continuously.

• WARNING: Unattended cooking on a hob with fat or oil can be dangerous and may result in fire. NEVER try to extinguish a fire with water, but switch off the appliance and then cover the flame e.g. with a lid or a fire blanket.

OPERATION AND MAINTENANCE

Electrical Shock Hazard

• Do not cook on a broken or cracked cooktop. If the cooktop surface should break or crack, switch the appliance off immediately at the mains power supply (wall switch) and contact a qualified technician.
• Switch the cooktop off at the wall before cleaning or maintenance.
• Failure to follow this advice may result in electrical shock or death.

Hot Surface Hazard

• During use, accessible parts of this appliance will become hot enough to cause burns.
• Do not let your body, clothing or any item other than suitable cookware contact the glass until the surface is cool.
• Keep children away.
• Handles of saucepans may be hot to the touch. Check saucepan handles do not overhang other cooking zones that are on. Keep handles out of reach of children.
• Failure to follow this advice could result in burns and scalds.

Cut Hazard

• The razor-sharp blade of a cooktop scraper is exposed when the safety cover is retracted. Use with extreme care and always store safely and out of reach of children.
• Failure to use caution could result in injury or cuts.

Important safety instructions

• Never leave the appliance unattended when in use. Boilover causes smoking and greasy spillovers that may ignite.
• Never use your appliance as a work or storage surface.
• Never leave any objects or utensils on the appliance.
• Never use your appliance for warming or heating the room.
• After use, always turn off the cooking zones and the cooktop as described in this manual (i.e. by using the touch controls).
• Do not allow children to play with the appliance or sit, stand, or climb on it.
• Do not store items of interest to children in cabinets above the appliance. Children climbing on the cooktop could be seriously injured.
• Do not leave children alone or unattended in the area where the appliance is in use.
• Children or persons with a disability that limits their ability to use the appliance should have a responsible and competent person to instruct them in its use. The instructor should be satisfied that they can use the appliance without danger to themselves or their surroundings.
• Do not repair or replace any part of the appliance unless specifically recommended in the manual. All other servicing should be done by a qualified technician.
• Do not place or drop heavy objects on your cooktop.
• Do not stand on your cooktop.
• Do not use pans with jagged edges or drag pans across the Induction glass surface as this can scratch the glass.
• Do not use scourers or any other harsh abrasive cleaning agents to clean your cooktop, as these can scratch the ceramic glass.
• This appliance is intended to be used in household and domestic applications only.
• WARNING: The appliance and its accessible parts become hot during use.
• Care should be taken to avoid touching heating elements.
• Children less than 8 years of age shall be kept away unless continuously supervised.

SPECIFICATIONS

Cooking Hob MCH29

• Cooking Zones: 2 Zones
• Supply Voltage: 220-240V~ 50Hz or 60Hz
• Installed Electric Power: 2700-3300W
• Product Size L×W×H(mm): 288 X 520 X 55
• Building-in Dimensions A°B (mm): 268 X 490

Weight and Dimensions are approximate. Because we continually strive to improve our products we may change specifications and designs without prior notice.

PRODUCT INSTALLATION

Installation Area
Cut out the work surface according to the sizes shown in the drawing.
For installation and use, a minimum of 5cm space shall be preserved around the hole. Be sure the thickness of the work surface is at least 30mm. Please select heat-resistant and insulated work surface material (Wood and similar fibrous or hygroscopic material shall not be used as work surface material unless impregnated) to avoid the electrical shock and larger deformation caused by the heat radiation from the hotplate. As shown below:
Note: The safety distance between the sides of the hob and the inner surfaces of the worktop should be at least 3mm.

The ceramic cooker hob can be used on the tabletop of the cabinet. The ceramic hob should be placed horizontally. As shown below:

Under any circumstances, make sure the ceramic cooker hob is well-ventilated and the air inlet and outlet are not blocked. Ensure the ceramic cooker hob is in a good working state. As shown below.
Note: The safety distance between the hotplate and the hood/cupboard above the hotplate should be at least 650mm (refer to the installation instructions for hoods as the measurements may vary).

WARNING: Ensuring Adequate Ventilation Make sure the ceramic hob is well- ventilated and that the air inlet and outlet are not blocked. To avoid accidental touch with the overheating bottom of the hob, or getting an unexpected electric shock during working, it is necessary to put a wooden insert, fixed by screws, at a minimum distance of 50mm from the bottom of the hob. Follow the requirements below.

• There are ventilation holes around the outside of the hob. YOU MUST ensure these holes are not blocked by the worktop when you put the hob into position.
• Be aware that the glue that joins the plastic or wooden material to the furniture, has to be resistant to a temperature not below 150°C, to avoid unstacking of the panelling.
• The rear wall, adjacent and surrounding surfaces must therefore be able to withstand a temperature of 90°C.

Before installing the hob, make sure that

• The work surface is square and level, and no structural members interfere with space requirements.
• The work surface is made of a heat-resistant and insulated material.
• If the hob is installed above an oven, the oven has a built-in cooling fan.
• The installation will comply with all clearance requirements and applicable standards and regulations.
• A suitable isolating switch providing full disconnection from the mains power supply is incorporated in the permanent wiring, mounted and positioned to comply with the local wiring rules and regulations.
• The isolating switch must be of an approved type and provide a 3 mm air gap contact separation in all poles (or in all active [phase] conductors if the local wiring rules allow for this variation of the requirements).
• The isolating switch will be easily accessible to the customer with the hob installed.
• You consult local building authorities and by-laws if in doubt regarding installation.
• You use heat-resistant and easy-to-clean finishes (such as ceramic tiles) for the wall surfaces surrounding the hob.

After installing the hob, make sure that

• The power supply cable is not accessible through cupboard doors or drawers.
• There is an adequate flow of fresh air from outside the cabinetry to the base of the hob.
• If the hob is installed above a drawer or cupboard space, a thermal protection barrier is installed below the base of the hob.
• The isolating switch is easily accessible by the customer.

Cautions

• The induction hob must be installed by qualified personnel or technicians. We have professionals at your service. Please never conduct the operation by yourself.
• The Induction cooker hob shall not be mounted above cooling equipment, dishwashers and laundry appliances.
• The Induction cooker hob shall be installed such that better heat radiation can be ensured to enhance its reliability.
• The wall and induced heating zone above the work surface shall withstand heat.
• To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
• A steam cleaner is not to be used.

Before Locating the Fixing Brackets

• The unit should be placed on a stable, smooth surface (use the packaging). Do not apply force onto the controls protruding from the hob.
• Fix the hob on the work surface by screwing four brackets on the bottom of the hob (see picture) after installation.

• Adjust the bracket position to suit different table top thicknesses.

• Under any circumstances, the brackets cannot touch the inner surfaces of the worktop after installation (see picture).

CAUTIONS

1. The ceramic cooker hob must be installed by qualified personnel or technicians. We have professionals at your service. Please never conduct the operation by yourself.
2. The ceramic cooker hob shall not be mounted above cooling equipment, dishwashers and laundry appliances.
3. The ceramic cooker hob shall be installed such that better heat radiation can be ensured to enhance its reliability.
4. The wall and induced heating zone above the work surface shall withstand heat.
5. To avoid any damage, the sandwich layer and adhesive must be resistant to heat.
6. A steam cleaner is not to be used.

Connecting the Hob to the Mains Power Supply
The power supply should be connected in compliance with the relevant standard, or a singlepole circuit breaker. The method of connection is shown below.

• If the cable is damaged or to be replaced, the operation must be carried out by an after-sales agent with dedicated tools to avoid any accidents.
• The appliance can be connected via a standard 13A plug and socket outlet or preferably be hard-wired directly to a 16Amp fused spur. An unipolar circuit breaker must be installed with a minimum opening of 3mm between contacts.
• A separate isolating switch should be accessible in case the appliance requires turning off before any work or maintenance is carried out on the hob.
• The installer must ensure that the correct electrical connection has been made and that it is compliant with safety regulations.
• The cable must not be bent or compressed.
• The cable must be checked regularly and replaced by authorised technicians.
• The bottom surface and the power cord of the hob are not accessible after installation.

PRODUCT OVERVIEW

Top View

Control Panel

1. Key lock control
2. ON/OFF control
3. Heating zone selection controls
4. Power / Timer regulating controls
5. ON/OFF control

NOTE
All the pictures in this manual are for explanation purposes only. Any discrepancy between the real object and the illustration in the drawing shall be subject to the real subject.

OPERATION INSTRUCTIONS

Touch Controls

• The controls respond to touch, so you don’t need to apply any pressure.
• Use the ball of your finger, not its tip.
• You will hear a beep each time a touch is registered.
• Make sure the controls are always clean, dry, and that there is no object (e.g. a utensil or a cloth) covering them. Even a thin film of water may make the controls difficult to operate.

Choosing the Right Cookware

• Do not use cookware with jagged edges or a curved base.
• Make sure that the base of your pan is smooth, sits flat against the glass, and is the same size as the cooking zone. Always centre your pan on the cooking zone.
• Always lift pans off the ceramic hob – do not slide, or they may scratch the glass.

How to Use

Start Cooking
After powering on, the buzzer beeps once, all the indicators light up for 1 second then go out, indicating that the ceramic hob has entered the state of standby mode.

Touch the ON/OFF control. all the indicators show “-“|
---|---
Place a suitable pan on the cooking zone that you wish to use.

•  Make sure the bottom of the pan and the surface of the cooking zone are clean and dry.

|
Touching the heating zone selection control|
Select a heat setting by touching the “-” or “+” control.

•  If you don’t choose a heat setting within 1 minute, the ceramic hob will automatically switch off. You will need to start again at step 1.

•  You can modify the heat setting at any time during cooking.

•  By holding down either of these buttons, the value will adjust up or down.

|

Finish cooking

Turn the cooking zone off by scrolling down to “0” or touching the “-” and “+” controls together.|
Turn the whole cooktop off by touching the ON/OFF control|

Beware of hot surfaces

“H” will show which cooking zone is hot to touch. It will disappear when the surface has cooled down to a safe temperature. It can also be used as an energy-saving function if you want to heat further pans, use the hotplate that is still hot.

Locking the Controls

• You can lock the controls to prevent unintended use (for example children accidentally turning the cooking zones on).
• When the controls are locked, all the controls except the ON/OFF control are disabled.

To lock the controls

Touch the lock  control| The digital will show “Lo”
To unlock the controls
Make sure the ceramic hob is turned on Touch and hold the lock control for a while.

• When the hob is in the lock mode, all the controls are disabled except the ON/OFF
• You can always turn the ceramic hob off with the ON/OFF control in an emergency, but you shall unlock the hob first in the next operation.

Timer control
You can use the timer in two different ways:

• You can use it as a minute minder. In this case, the timer will not turn any cooking zone off when the set time is up.
• You can set it to turn one or more cooking zones off after the set time is up.
• The timer can be set for a maximum of 99 minutes

Using the Timer as a Minute Minder
If you are not selecting any cooking zone

Make sure the cooktop is turned on.

Note: you can use the minute minder even if you’re not selecting any cooking zone.

| **
---|---
Touch the timer control, the timer indicator will flash ; Adjust the timer setting by touching the “-” or “+” controls. The minute minder indicator will start flashing and will show in the timer display
Touching the “-” and “+” together, the timer is cancelled, and the “–” will show in the minute display.| **

When the time is set, it will begin to count down immediately. The display will show the remaining time and the timer indicator will flash for 5 seconds|

The buzzer will beep for 30 seconds and the timer indicator will show “- -” when the setting time is finished.| ****

Hint

• Touch the “-” or “+” control of the timer once to decrease or increase by 1 minute.
• Touch and hold the “-“or“+” control of the timer to decrease or increase by 10 minutes.
• If the setting time exceeds 99 minutes, the timer will automatically return to 0 minutes.

Setting the timer to turn one or more cooking zones off

Set one zone

Touch the zone you want to set|
Touch the timer control, the timer indicator shows “10”|
Set the time by touching the “-“ or “+” control of the timer|
Touching the “-” and “+” together, the timer is cancelled, and the display will show “–” in the minute display.|

When the time is set, it will begin to count down immediately. The display will show the remaining time and the timer indicator flash

for 5 seconds

| ****
When the cooking timer expires, the corresponding cooking zone will be switched off automatically. The display will show ”H” which means hot;|

Note

• The red dot next to the power level indicator will illuminate indicating that the zone is selected.

• If you want to change the time after the timer is set, you have to start from step 1.

• The method for setting two zones is the same as mentioned above.

Setting the timer to turn more than one cooking zone off

If more than one heating zones use this function, the timer indicator will show the lowest time. (e.g. zone 1# setting time of 5 minutes, zone 2# setting time of 15 minutes, the timer indicator shows “5”.)
NOTE: The red dot next to the power level indicator will flash.

• Once the countdown timer expires, the corresponding zone will switch off. Then it will show the new min. timer and the dot of the corresponding zone will flash.

• When the cooking timer expires, the corresponding cooking zone will be switched off automatically.

Note
The red dot next to the power level indicator will illuminate indicating that the zone is selected.

• If you want to change the time after the timer is set, you have to start from step 1.

Over-Temperature Protection

• A temperature sensor equipped can monitor the temperature inside the ceramic hob.
• When an excessive temperature is monitored, the ceramic hob will stop operation automatically.

Default working times
Another safety feature of the hob is automatic shutdown. This occurs whenever you forget to switch off a cooking zone. The default shutdown times are shown in the table below:

QUICK START GUIDE

Take care when frying as the oil and fat heat up very quickly, particularly if you’re using Power Boost. At extremely high temperatures oil and fat will ignite spontaneously and this presents a serious fire risk.

Cooking Tips

• When food comes to a boil, reduce the temperature setting.
• Using a lid will reduce cooking times and save energy by retaining the heat.
• Minimize the amount of liquid or fat to reduce cooking times.
• Start cooking on a high setting and reduce the setting when the food has heated through.

Simmering, Cooking rice

• Simmering occurs below boiling point, at around 85°C when bubbles are just rising occasionally to the surface of the cooking liquid. It is the key to delicious soups and tender stews because the flavours develop without overcooking the food. You should also cook egg-based and flour-thickened sauces below boiling point.
• Some tasks, including cooking rice by the absorption method, may require a setting higher than the lowest setting to ensure the food is cooked properly in the time recommended.

Searing Steak
To cook juicy flavoursome steaks:

1. Stand the meat at room temperature for about 20 minutes before cooking.

2. Heat up a heavy-based frying pan.

3. Brush both sides of the steak with oil. Drizzle a small amount of oil into the hot pan and then lower the meat onto the hot pan.

4. Turn the steak only once during cooking. The exact cooking time will depend on the thickness of the steak and how cooked you want it. Times may vary from about 2 – 8 minutes per side.
   Press the steak to gauge how cooked it is – the firmer it feels the more ‘well done’ it will be.

5. Leave the steak to rest on a warm plate for a few minutes to allow it to relax and become tender before serving.

For Stir-frying

1. Choose a compatible flat-based wok or a large frying pan.
2. Have all the ingredients and equipment ready. Stir-frying should be quick. If cooking large quantities, cook the food in several smaller batches.
3. Preheat the pan briefly and add two tablespoons of oil.
4. Cook any meat first, put it aside and keep warm.
5. Stir-fry the vegetables. When they are hot but still crisp, turn the cooking zone to a lower setting, return the meat to the pan and add your sauce.
6. Stir the ingredients gently to make sure they are heated through.
7. Serve immediately.

Heat Settings

The settings below are guidelines only. The exact setting will depend on several factors, including your cookware and the amount you are cooking. Experiment with the Ceramic hob to find the settings that best suit you.

1 – 2

| •  delicate warming for small amounts of food

•  melting chocolate, butter, and foods that burn quickly

•  gentle simmering

•  slow warming

3 – 4

| •  reheating

•  rapid simmering

•  cooking rice

5 – 6| • pancakes

7 – 8

| •  sautéing

•  cooking pasta

9

| •  stir-frying

•  searing

•  bringing soup to the boil

__• boiling water

CLEANING AND MAINTENANCE

Everyday soiling on glass (fingerprints, marks, stains left by food or non- sugary spillovers on the glass).| 1.  Switch the power to the cooktop off.

2.  Apply a cooktop cleaner while the glass is still warm (but not hot!)

3.  Rinse and wipe dry with a clean cloth or paper towel.

4.  Switch the power to the cooktop back on.

| •  When the power to the cooktop is switched off, there will be no ‘hot surface’ indication but the cooking zone may still be hot! Take extreme care.

•  Heavy-duty scourers, some nylon scourers and harsh/abrasive cleaning agents may scratch the glass. Always read the label to check if your cleaner or scourer is suitable.

 |  | •  Never leave cleaning residue on the cooktop: the glass may become stained.
Boilovers, melts, and hot sugary spills on the glass.| Remove these immediately with a fish slice, palette knife or razor blade scraper suitable for Ceramic glass cooktops, but beware of hot cooking zone surfaces:| • Remove stains left by melts and sugary food or spillovers as soon as possible. If left to cool on the glass, they may be difficult to remove or even permanently damage the glass surface.
 | 1. Switch the power to the cooktop off at the wall.

2. Hold the blade or utensil at a 30°angle and scrape the soiling or spill to a cool area of the cooktop.

| • Cut hazard: when the safety cover is retracted, the blade in a scraper is razor-sharp. Use with extreme care and always store safely and out of reach of children.
 | 3. Clean the soiling or spill up with a dishcloth or paper towel.|
 | 4. Follow steps 2 to 4 for ‘Everyday soiling on glass’ above.|
Spillovers on the touch controls.| 1. Switch the power to the cooktop off.

2. Soak up the spill.

3. Wipe the touch control area with a clean damp sponge or cloth.

4. Wipe the area completely dry. with a paper towel.

5. Switch the power to the cooktop back on.

| • The cooktop may beep and turn itself off, and the touch controls may not function while there is liquid on them. Make sure you wipe the touch control area dry before turning the cooktop back on.

TROUBLESHOOTING

Operation of your appliance can lead to errors and malfunctions. The following tables contain possible causes and notes for resolving an error message or malfunction. It is recommended to read the tables carefully below in order to save your time and money that may cost for calling to the service center.

connected to the power supply and that it is switched on. Check whether there is a power outage in your home or area. If you’ve checked everything and the problem persists, call a qualified technician.
The touch controls are unresponsive.| The controls are locked.| Unlock the controls. See section ‘Using your ceramic cooktop’ for instructions.
The touch controls are difficult to operate.| There may be a slight film of water over the controls or you may be using the tip of your finger when touching the controls.| Make sure the touch control area is dry and use the ball of your finger when touching the controls.
The glass is being scratched.| Rough-edged cookware. Unsuitable, abrasive scourer or cleaning products being used.| Use cookware with flat and smooth bases. See ‘Choosing the right cookware’.

See ‘CLEANING AND MAINTENANCE’.

Some pans make crackling or clicking noises.| This may be caused by the construction of your cookware (layers of different metals vibrating differently).| This is normal for cookware and does not indicate a fault.

DISPOSAL AND RECYCLING

Important Instructions for Environment

• This appliance is labeled in compliance with European directive 2012/19/EU for Waste Electrical and Electronic Equipment (WEEE). By ensuring that this appliance is disposed of correctly, you will help prevent any possible damage to the environment and to human health, which might otherwise be caused if it were disposed of in the wrong way.
• This symbol indicates that this product shall not be disposed with other household wastes at the end of its service life. Used device must be returned to official collection point for recycling of electrical electronic devices. To find these collection systems please contact to your local authorities or retailer where the product was purchased. Each household performs important role in recovering and recycling of old appliance.
• Appropriate disposal of used appliance helps prevent potential negative consequences for the environment and human health.

Compliance with Rohs Directive
This appliance requires specialist waste disposal. For further information regarding the treatment, recover and recycling of this product please contact your local council, your household waste disposal service, or the shop where you purchased it.

Package Information
For more detailed information about treatment, recovery and recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Here For You

• After-sales assistance
• If you continue to experience problems with your appliance, please call the Montpellier customer service helpline on: 01759 487839
• Please have all your product details available, including the model number, serial number, original sales invoice (clearly showing model number,date of purchase and your retailer’s details) before registering a fault.
• The service call cannot progress without this information.

Guarantee

Your 2 year Manufacturer’s guarantee

• THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS.
• Your new Montpellier appliance carries a free guarantee which protects you against the cost of repairs during the first 24 months from date of purchase provided that:
• Any claim is accompanied by evidence of the model reference, model serial number and proof of purchase, such as a Sales Receipt, showing that the appliance was purchased within the 24 months prior to the date of claim.

What is not covered under the Guarantee

• Any appliance not correctly installed and operated in accordance with the manufacturer’s instructions
• Any appliance that is used for anything other than domestic purposes.
• Any defect caused by accident, misuse, unauthorised modification or inexpert repair.
• Cost of Call-out where a fault cannot be found with the appliance.
• Cost of Call-out for work covering routine maintenance, such as, but not exclusively, cleaning of filters or defrosting.
• Cost of Call-out for work required to correct the alignment of doors following door reversal procedures carried out by you.
• Use of the appliance by anyone other than the Householder.
• Use in any commercial environment.
• Consumable items, such as, but not exclusively, fuses in plugs, bulbs and breakable items which require routine replacement.
• Repair costs incurred that have not been authorised by Montpellier service and/or carried out by a non-approved Montpellier engineer.
• Montpellier Appliances do not accept claims for consequential loss, rusting, corroding, delivery damage or scratches.

YOUR GUARANTEE IS VALID ONLY IN THE UK & REPUBLIC OF IRELAND
To register your appliance simply complete the card in your appliance pack and return it with a stamp affixed, alternatively you can register online at www ,montpellier-appliances.com/support or by phone calling our warranty registration department on 0808 1961388
SERVICE HELP-LINE
Should your appliance develop a fault, please call the Montpellier customer service helpline on: 01759 487839
Please remember to have all your product details available, including the model number, serial number, date of purchase and your retailer’s details before registering a fault.

CONTACT

• Montpellier Domestic Appliances Ltd.
• Unit 1, Tewkesbury Retail Park, Northway Lane,
• Tewkesbury, Gloucestershire GL20 8JU
• www.montpellier-appliances.com.

The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

References

• Montpellier Appliances UK
• Montpellier Appliances UK

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