MontPellier MCF101W Domestic Chest Freezer Instruction Manual

MontPellier MCF101W Domestic Chest Freezer

Welcome

Thank you for choosing this Montpellier appliance.
Our appliances have been designed to provide you with the best combination of style, reliability and performance to give you years of trouble-free use. You may be familiar with a similar product, but please take time to read these instructions carefully before installing or using your appliance to ensure you get the most from your purchase.

We recommend that you keep this manual in a safe place for future reference.
Your appliance is covered by a comprehensive two year Parts & Labour Guarantee. In the unlikely event that you experience a problem with your appliance, you can rest assured that you are fully protected against the cost of repairs for the first 24 months . Please note that any claim must be accompanied by the model reference number, serial number and proof of purchase. To activate your guarantee, you will need your product serial number. This can be found inside your appliance.
NB: Please make sure that you keep a copy of your original sales invoice as this will be needed if any service call is required.

There are three ways to register your Guarantee:

• Online: Visit the Support page on our website and complete the online Product Registration form. www.montpellier-appliances.com
• By Post: Simply detach and fill in the form provided, attach a stamp and send it in the post. Don’t forget to include your e-mail address so that we can send confirmation through to you.
• By Phone: Contact our warranty registration department on 0808 1961388

SAFETY

WARNING!
It is hazardous for anyone other than authorized service personnel to carry out servicing or repairs which involves the removal of covers. To avoid the risk of an electric shock do not attempt to repair this appliance yourself.

WARNING!
Risk of fire / flammable materials.

Safety Tips

• Do not use electrical appliances such as a hair dryer or heater to defrost your Freezer.
• Containers with flammable gases or liquids can leak at low temperatures.
• Do not store any containers with flammable materials, such as spray cans, fire extinguisher refill cartridges etc. in the Freezer.
• Do not place carbonated or fizzy drinks in the Freezer compartment. Ice lollies can cause “Frost/Freeze burns”. If consumed straight from the Freezer.
• Do not remove items from the Freezer compartment if your hands are damp/wet, as this could cause skin abrasions or “Frost/Freezer burns”. Bottles and cans must not be placed in the Freezer compartment as they can burst when the contents freeze.
• Manufacturer’s recommended storage times should be adhered to. Refer to relevant instructions.
• Do not allow children to tamper with the controls or play with the Freezer. The Freezer is heavy. Care should be taken when moving it. It is dangerous to alter the specification or attempt to modify this product in any way.
• Do not store inflammable gases or liquids inside your Freezer.
• If the power cable is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons inorder to avoid a hazard.
• This appliance can be used by children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge
• if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Cleaning and user maintenance shall not be made by children without supervision.

This refrigerating appliance is not intended to be used as a built-in appliance.
This appliance is intended for domestic household use only.

WARNING: Keep ventilation openings in the appliance enclosure or in the built-in structure, clear of obstruction.
WARNING: Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
WARNING: Do not damage the refrigerant circuit.
WARNING: Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
WARNING: Refrigerating appliances – in particular a refrigerator-freezer Type I – might not operate consistently (possibility of defrosting of contents or temperature becoming too warm in the frozen food compartment) when sited for an extended period of time below the cold end of the range of temperatures for which the refrigerating appliance is designed;
WARNING: It’s necessary that, for doors or lids fitted with locks and keys, the keys be kept out of the reach of children and not in the vicinity of the refrigerating appliance, in order to prevent children from being locked inside.
WARNING: The refrigerant used in your appliance and insulation materials require special disposal procedures.
WARNING: When positioning the appliance, ensure the supply cord is not trapped or damaged.
WARNING: Do not locate multiple portable socket-outlets or portable power supplies at the rear of the appliance.

To avoid contamination of food, please respect the following instructions:

• Opening the door for long periods can cause a significant increase of the temperature in the compartments of the appliance.
• Regularly clean surfaces that can come in contact with food and accessible drainage systems.
• Store raw meat and fish in suitable containers in the refrigerator, so that it is not in contact with or dripping onto other food.
• Two-star frozen-food compartments are suitable for storing pre-frozen food, storing or making ice-cream and making ice cubes.
• One-, two- and three-star compartments are not suitable for the freezing of fresh food.
• If the refrigerating appliance is left empty for long periods, switch off, defrost, clean, dry, and leave the door open to prevent mould developing within the appliance.

Climate Range
The information about the climate range of the appliance is provided on the rating plate. It indicates at which ambient temperature (that is, room temperature, in which the appliance is working) the appliance will work more efficiently.

Note： Given the limit values of the ambient temperature range for the climate classes for which the refrigerating appliance is designed and the fact that the internal temperatures could be affected by such factors as location of the refrigerating appliance, ambient temperature and the frequency of door opening, the setting of any temperature control device might have to be varied to allow for these factors, if appropriate. If the power cable is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard. When operating in an environment other than the specified climate type (i.e., beyond the rated ambient temperature range), the appliance may not be able to maintain the desirable compartment temperatures.
Locks
If your Refrigerator is fitted with a lock, keep the key out of reach and not in the vicinity of the appliance to prevent children being entrapped. When disposing of an old Refrigerator, break off any old locks or latches as a safeguard.
Freon-free
The freon-free refrigerant (R600a) and the foaming insulation material (cyclopentane) that is environmentally friendly are used for the refrigerator, causing no damage to the ozone layer and having a very small impact on the global warming. R600a is flammable, and sealed in a refrigeration system, without leakage during normal use. But, in case of refrigerant leakage due to the refrigerant circuit being damaged, be sure to keep the appliance away from open flames and open the windows for ventilation as quickly as possible.

NAMES OF THE PARTS

Due to technological innovation, the product descriptions in this manual may not be completely consistent with your freezer. Details are in accordance with the real product.
WARNING: Never touch the interior of the Freezer Chamber or frozen foods in the compartment with wet hands as this could result in frost bite.

TRANSPORTATION INSTRUCTIONS
The appliance should be transported only in a vertical upright position. The packing as supplied must be intact during transportation. If during the course of transport the product has been transported horizontally, it must only be laid on its left hand side (when facing the door front) and it must not be operated for at least 4 hours to allow the system to settle after the appliance is brought back to an upright position. Failure to comply with the above instructions could result in damage occuring to the appliance. The manufacturer will not be held responsible if these instructions are disregarded. The appliance must be protected against rain, moisture and other atmospheric influences.

IMPORTANT: Care must be taken while cleaning/carrying the appliance to avoid touching the condenser metal wires at the back of the appliance, as you might injure your fingers and hands or damage your product.
IMPORTANT: This appliance is not designed for stacking with any other appliance. Do not attempt to sit or stand on top of your appliance as it is not designed for such use. You could injure yourself or damage the appliance.
IMPORTANT: Make sure that mains cable is not caught under the appliance during and after carrying/moving the appliance, to avoid the mains cable becoming cut or damaged.” When positioning your appliance take care not to damage your flooring, pipes, wall coverings, etc. Do not move the appliance by pulling by the lid or handle. Do not allow children to play with the appliance or tamper with the controls. Our company declines to accept any liability should the instructions not be followed.

INSTALLATION INSTRUCTIONS

1. If possible avoid placing the appliance near cookers, radiators or in direct sunlight as this will cause the compressor to run for long periods. If installed next to a source of heat or refrigerator, maintain the following minimum side clearances:
   • From Cookers 4″ (100 mm)
   • From Radiators 12″ (300 mm)
   • From Fridges 4″ (100 mm)
2. Make sure that sufficient room is provided around the appliance to ensure free air circulation. Ideally, A space of no less than 10cm must be left around the freezer, and ensure you allow gaps as shown in the below diagram.
3. The appliance should be located on a smooth surface.
4. It is forbidden to use the refrigerator outdoors.
5. Protection from moisture. Do not locate the freezer in a moist space to avoid the metal parts rusting. And do not spray water in to the freezer, otherwise it will weaken the insulation and causes current leakage.
6. Refer to “Cleaning and Care” section to prepare your appliance for use.
7. If the freezer is installed in unheated areas, garages etc., in cold weather condensation may form on the outer surfaces. This is quite normal and is not a fault. Remove the condensation by wiping with a dry cloth.

STARTING
Before you starting to use the freezer, please check that:

1. The interior is dry and air can circulate freely at the rear.
2. Clean the interior as recommended under “CLEANING AND CARE”.
3. Insert the plug into the wall socket and switch on the electricity supply，then the Red light turns on. Avoid accidental disconnection by taping over the switch. The green light will glow and the compressor will start running.
4. You will hear a noise as the compressor starts up. The liquid and gases sealed within the refrigeration system may also give rise to noise, whether the compressor is running or not which is quite normal.
5. If you going to store already frozen food open the freezer lid and check that the freezer has reached the correct temperature. Then you can put in your already frozen food.
6. Do not load the appliance immediately after it is switched on. Wait until the correct storage temperature has been reached. We recommend that you check the temperature with an accurate thermometer.

Important Notes:

• If there is a power failure do not open the lid. Frozen food should not be affected if the failure lasts up to 22 hours ( details can be found on the rating plate at the rear of the freezer). If the failure is longer, then the food should be checked and eaten immediately or cooked and then refrozen.
• If you find that the lid of the chest freezer is difficult to open just after you have closed it, don’t worry. This is due to the pressure difference which will equalize and allow the lid to be opened normally after a few minutes.

FREEZER OPERATION

The inside temperature of freezer is regulated by the thermostat adjustment knob. “1,2,3,4,5,6,7”marks on the knob do not represent the exact temperature, but show that the smaller number represents the higher the temperature, conversely, the bigger the number, the lower the temperature.
The following figure illustrates information as below:

• “1（Refrigerator） ”: Temperature range（5℃）
• “2-4 （Freezer）”:Temperature range（-12~-18℃）
• “4-7（Freezer）”:Temperature range（-18~-24℃）
• 7″（Fast freezer ）”: Temperature range（below-24℃）

There is a deviation of plus and minus 3℃ for each mode in different usage environments due to the mechanical control mode. Please make adjustments according to actual usage.

Fast freeze (below -24℃）
When setting the knob to fast freeze this will cause the compressor to run continually. The low temperature will allow food to freeze quicker and more evenly. Caution: Do not keep the freezer on fast freeze for more than 2-3 hours. Once you have finished with fast freeze return the thermostat to your previous setting.

Refrigerating Mode
When changing the status of the freezer to refrigeration you should take the following steps; Set the thermostat knob to within the Refrigeration Temperature Range (1-2) Remove any remaining frozen food from the freezer Leave the freezer empty for between 1-2 hours Finally fill with the required food. When changing from refrigeration status to any other settings you should remove any food from the freezer to avoid frost damage.

Due to individual factors of the refrigerator, the actual temperature in the box may have a certain error from the set temperature, which is a normal phenomenon and does not affect the normal use of the product.

STORING FROZEN FOOD
Prepackaged commercially frozen food should be stored in accordance with the frozen food manufacturer’s instructions for a freezer compartment. To ensure that the high quality achieved by the frozen food manufacturer and the food retailer is maintained the following should be remembered:

1. Put packets in the freezer as quickly as possible after purchase.
2. Do not exceed “Use By”, “Best Before” dates on the packaging.

FREEZING FRESH FOOD
Place fresh food to be frozen near the side walls to ensure fast freezing and away from already frozen food, if possible. Never exceed this maximum capacity. Do not freeze too large a quantity at any one time. The quality of the food is best preserved when it is frozen right through to the centre as quickly as possible. Take special care not to mix already frozen food and fresh food.

DEFROSTING
Defrost twice a year or when a frost layer of around 7 mm (1/4”) has formed. Alternatively you may switch off the freezer at the socket outlet and pull out the mains plug. Extract the water conduit and put in a water container. It is also advisable to place some old towels on the floor to collect any spills. 6 hours before the defrosting, please set the thermostat knob at “7” position to make sure the food is at the lowest temperature when you get it out. All food should be wrapped in several layers of newspaper and stored in a cool place (e.g. fridge or larder). Remove the freezer basket. Leave the lid open. Containers of warm water may be placed carefully in the freezer to speed up the defrosting. Never use hairdryers, electrical heaters or other such electrical appliances for defrosting. When defrosting has finished drain out the defrost water which collects at the bottom of the freezer as per the below diagrams and dry the interior thoroughly. After defrosting switch on the Fast Freeze and leave it on for no more than three hours.

1. A drain outlet is positioned at the bottom of the freezer liner, when defrosting, remove its rubber cover , then the defrosting water flows out and is discharged from the drain pipe.
2. Extract the water conduit by 20-25mm until the water hole can be seen.
3. Twist the water conduit until the arrow points downward.
4. After defrosting is done, make sure there is no more water coming out before pushing the conduit back in to place and make sure that the arrow points upward.

Important Notes:

• Do not use pointed or sharp-edged objects such as knives or forks to remove the frost.
• Never use hairdryers, electrical heaters or other such electrical appliances for defrosting.
• It is normal that water beads or frosts appear on the freezer collar and door gaskets in wet/ damp weather, this will not affect the normal use. In such cases, please clean it with a dry cloth !

CLEANING AND CARE

• We recommend that you switch off the freezer at the socket outlet and pull out the mains plug before cleaning.
• Never use any sharp abrasive instrument, soap, household cleaner, detergent and wax polish for cleaning.
• Use lukewarm water to clean the cabinet of the freezer and wipe it dry.
• Use a damp cloth wrung out in a solution of one teaspoon of bicarbonate of soda to one pint of water to clean the interior and wipe it dry.
• Excess deposits of ice should be removed on a regular basis using a plastic ice scraper available from your local store. Large accumulation of ice will impair the performance of the freezer.
• If the freezer is not going to be used for a long period of time switch it off, remove all food, clean it and leave the lid ajar.
• Check lid seals regularly to ensure they are clean and free from food particles.

Important Notes:
Never use water to wash the compressor, always wipe down the freezer with a dry cloth thoroughly after cleaning to prevent rust.

DO’S AND DON’TS

• Do – Defrost food from the freezer thoroughly in a fridge or in a microwave ove following defrosting and cooking instructions.
• Do – Ensure that chest freezer lid is completely closed after each use.
• Do – Defrost frozen meat completely before cooking.
• Do – Close the lid gently.
• Do – Check contents of the freezer at regular intervals.
• Do – Clean and defrost your freezer regularly (See “Defrosting”)
• Do – Keep food for as short a time as possible and adhere to “Best Before”, “Use By” dates.
• Do – Store commercially frozen food in accordance with the instructions given on the packets that you buy.
• Do – Always choose high quality fresh food and be sure it is thoroughly clean before you freeze it.
• Do – Prepare fresh food for freezing in small portions to ensure rapid freezing.
• Do – Wrap all foods in aluminum foil or freezer quality plastic bags and make sure any air is excluded.
• Do – Wrap frozen food when you buy it and put it in to the freezer as soon as possible.
• Do – Store small items in the basket provided.
• Do – Remove Ice cream from the freezer 5 minutes before serving.
• Don’t – Leave the lid open for long periods as this will make the freezer more costly to run and cause excessive ice formation.
• Don’t – Use pointed sharp edged objects such as knives, forks to remove the ice.
• Don’t – Put hot food in the freezer. Let it cool down first.
• Don’t – Put liquid-filled bottles or sealed cans containing carbonated liquids into the freezer as they may burst.
• Don’t – Store poisonous or dangerous substances in the freezer. Your freezer has been designed for the storage of edible foodstuffs only.
• Don’t – Consume ice-cream and water ices direct from the freezer. The low temperature may cause ‘freezer burns’ on lips.
• Don’t – Freeze fizzy drinks.
• Don’t – Try to keep frozen food which has thawed, it should be eaten within 24 hours or cooked and refrozen.
• Don’t – Remove items from the freezer with wet hands.
• Don’t – Shut the lid with force. You will damage the appliance.

Changing the light.
The LED lamp is used by the refrigerator for lighting, this features low energy consumption and long service life. In case of any abnormality, please contact the aftersales personnel for service. The LED lamps can only be replaced by the after-sales personnel.

• Lamp type：LED light.
• Energy efficiency level： F

ELECTRICAL INFORMATION

THIS APPLIANCE MUST BE EARTHED.
This appliance is fitted with a fused three pin plug to BS 1363 which will be suitable for use in all houses fitted with sockets to current specifications. If the fitted plug is not suitable for your socket outlets, it should be cut off and carefully disposed of. To avoid a possible shock hazard, do not insert the discarded plug into a socket. This appliance complies with the EEC Directives:

Correct Disposal of this product

This marking indicates that this product should not be disposed of with other household wastes throughout the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer where the product was purchased. They can take this product for environmentally safe recycling.

Warnings for disposal

• Refrigerant and cyclopentane foaming materials used for the refrigerator are flammable.
  Therefore, when the refrigerator is scrapped, it shall be kept away from any fire source and be recovered by a special recovering company with a corresponding qualification other than be disposed of by combustion, so as to prevent damage to the environment or any other harm.

• When the refrigerator is scrapped, disassemble the doors, and remove the gasket of the door and shelves; put the doors and shelves in a proper place, so as to prevent trapping of any child.

Special for new European standard
The ordered parts in the following table can be acquired from customer services.

Ordered Parted|

Provided By

| Minimum Time Required For provision.
---|---|---
Thermostats| Professional maintenance personnel| At least 7 years after the last model is launched on the market
Temperature Sensor| Professional maintenance personnel| At least 7 years after the last model is launched on the market

Printed Circuit board

| Professional maintenance personnel| At least 7 years after the last model is launched on the market

Light Source

|

Professional repairers and final users

| At least 7 years after the last model is launched on the market

Door Handles

|

Professional repairers and final users

| At least 7 years after the last model is launched on the market
Door Hinges| Professional repairers and final users| At least 7 years after the last model is launched on the market|
Trays|

Professional repairers and final users

| At least 7 years after the last model is launched on the market

Baskets

|

Professional repairers and final users

| At least 7 years after the last model is launched on the market
Door gaskets| Professional repairers and final users| At least 10 years after the last model is launched on the market

Product Data Sheet concerning (EU) 2019/2019
The product data sheet for your appliance can be found online if you wish to download a copy.
Go to https://eprel.ec.europe.eu and enter the model identifier for your appliance to download the datasheet.
Alternatively, you can download from https://www.montpellier- appliances.com by going to the relevant product page.
The model identifier for your appliance can be found on the rating plate at the rear of the appliance.

Troubleshooting

The following simple issues can be handled by the user. Please call the after- sale service department if the issues are not settled.

The appliance does not run.

| Your freezer is not plugged in.| Plug your freezer in.

Your freezer is not switched on.

| Make sure that the thermostat is not set too low.
Fuse blown.| Check your indoor fuses.

Odour

| Odorous foods not wrapped| Make sure the items are securely wrapped.
Food is rotten.| Check for rotten or out of date food and remove
The Interior is dirty.| Clean interior and remove any loose food debris

Long term operation of the compressor

| High ambient temperature| It’s normal for the appliance to run longer in a higher ambient temperature
Too much food in the freezer| Make sure the freezer isn’t overloaded
Too much fresh food in the freezer.| Freezing fresh food will take a lot longer than placing frozen foods in the freezer
Freezer lid left open for too long| Always make sure that the lid is opened for the least amount of time possible
Build up of ice inside the freezer and/ or around the lid| Defrost is required

Freezer Lid doesn’t close properly

|

Lid catching on food/packaging

| Make sure that no food/packaging restricts the closing of the lid
Build up of ice around the top of the freezer|

Defrost is required

Appliance noisy

| Freezer not level| Make sure the freezer is installed on a flat solid floor

Freezer vibrating

| Make sure the freezer is not in contact with any other appliance or surface

Freezer Lid doesn’t open properly

| After closing the lid there will be pressure difference between the inside and outside of the freezer to result in difficulty in opening the lid.|

This is a normal physical phenomenon.

Outside of the freezer is hot

| During operation especially in summer, this is caused by the radiation of the condenser|

This is a normal physical phenomenon.

Condensation on the outside of the freezer| Condensation will be detected on the exterior surface and seal of the freezer when the ambient humidity is high| This is a normal phenomenon, and the condensation can be wiped away with a dry towel.

Here For You

After-sales assistance
If you continue to experience problems with your Chest Freezer, please call the Montpellier customer service helpline on: 03333 234 473. Please have all your product details available, including the model number, serial number, date of purchase, and your retailer’s details before registering a fault. The service call cannot progress without this information.
Your 2-year Manufacturer•s guarantee
THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS. Your new Montpellier appliance carries a free guarantee which protects you against the cost of repairs during the first 24 months from the date of purchase provided that: Any claim is accompanied by evidence of the model reference, model serial number and proof of purchase, such as a Sales Receipt, showing that the appliance was purchased within the 24 months prior to the date of claim.

What is not covered under the Guarantee

• Any appliance not correctly installed and operated in accordance with the manufacturer’s instructions.
• Any appliance that is used for anything other than domestic purposes.
• Any defect caused by accident. misuse, unauthorized modification or inexpert repair.
• Cost of Call-out where a fault cannot be found with the appliance.
• Cost of Call-out for work covering routine maintenance, such as, but not exclusively, cleaning of filters or defrosting.
• Cost of Call-out for work required to correct the alignment of doors following door reversal procedures carried out by you.
• Use of the appliance by anyone other than the Householder.
• Use in any commercial environment.
• Consumable items, such as, but not exclusively, fuses in plugs, bulbs and breakable items which require routine replacement.
• Repair costs incurred that have not been authorized by Montpellier and/or carried out by a non-approved Montpellier engineer.

YOUR GUARANTEE IS VALID ONLY IN THE UK.
To register your appliance simply complete the card in your appliance pack and return it with a stamp affixed or alternatively you can register online at www.montpellier-appliances.com/support

SERVICE HELP-LINE
Should your appliance develop a fault? please call the Montpellier customer service helpline on: 03333 234 473. Please remember to have all your product details available, including the model number, serial number, date of purchase and your retailer’s details before registering a fault. Your service call cannot progress without this information.

Montpellier Domestic Appliances Ltd.
Unit 1, Tewkesbury Retail Park, Northway Lane, Tewkesbury, Gloucestershire GL20 8JU.
www.montpellier-appliances.com

The symbol on the product or on its packaging indicates that this product may not be treated as household waste. Instead, it shall be handed over to the applicable collection point for the recycling of electrical and electronic equipment. By ensuring this product is disposed of correctly, you will help prevent potential negative consequences for the environment and human health, which could otherwise be caused by inappropriate waste handling of this product. For more detailed information about recycling of this product, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

References

• Montpellier Appliances UK
• Support - Montpellier Domestic Appliances Ltd
• Home appliances & white goods specialists | Montpellier

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